Information, reviews and public commentary for US companies


J. C. Penney Corporation, Inc.

6501 Legacy Dr.
Plano, TX
Ronald Johnson
CEO and Director
(972) 431-1000
(972) 431-1362
General profile image

Blaze - 12 h 40 m ago


I can top all of these. I went to JC Penney at Galleria Mall in Birmingham yesterday evening and there was no cashier in the whole store! I only saw one employee in the jewelry section and she couldn't be bothered with me, so I threw my purchases on the empty cashier's desk and went home. Won't be going back there anytime soon. It's a wonder they have any merchandise at all. Anyone could walk out with anything with nobody on duty.

General profile image

Anonymous - 20 h 13 s ago


The JCPENNEY ''s in the Galleria in Birmingham AL is a sad case I took a picture if a plus size mannequin with the clothes hanging off lumy big an slouchy. It is a disgrace that for the prices you all charge that we have to see things like this. JCPENNEY has really gone down over the year's an I agree with soooo many other other loyal customers that it's time to shut the doors on yall. It seems that the stores are manages poorly now an yall just don't care anymore

General profile image

Jodi - 1 d 4 h ago


The Diamond rings that say they are diamonds are FAKES! This company will go down that is false advertisement I will be contacting a lawyer to shut you down, calling BBB, the local news and taking my complaint to the local police department! BEWEAR!!!! DO NO BUY ANY DIAMOND JEWELRY FROM JCP RIPE YOU OFF

General profile image

Dorothy M Skipper - 1 d 6 h ago


I have been a customer for YEARS. The JC PENNY store in Green Acres mall. Valley Stream, NY now looks like a warehouse after a fire!!! The woman`s fitting room on the first floor is loaded with clothing. On the floor in the cubicles and on tables and the floor on the outside. The shoe department has no salesperson per say. All shoes are on shelves/racks.

I left today without purchasing anything. it was a disgrace!!

Dorothy M Skipper

General profile image

Leticia Y Navarro - 1 d 11 h ago


I'm at JC PENNEY'S located at Alamo Ranch 1604 and Culebra in san Antonio, TX. ONLY one cashier for the whole entire store! Is this REAL! Can't hire anybody else for this size store. I'm in line to pay and there are 8 people in front. Counting the time that it's taking to pay. Will not be coming to this store.

General profile image

Anonymous - 1 d 16 h ago


In the Wheaton Maryland store there isn't anyone qualified to answer a phone, OR connect me with a manager, AND I've been trying to contact Jim Buckley (Store/ General Manager) since the second week of January 2017. This is unreal. Please explain ?????

General profile image

Anonymous - 2 d 8 h ago

I like Penneya. I buy a lot from your stores. The online shopping needs an overhaul. Each item has the option of "same day pickup" or "ship to home or store"

Needs separated to 3 choices:

1. Ship to home

2. Ship to store

3. Same day pickup

Conformation page indicates order s going to your store. Push "confirm" and it flips to your home. an charges shipping. This is a scam to charge an extra fee. I do not want my orders shipped to my home. I drive by the store everyday. If the items were in the store I would buy them there.

Shipments to home are sent by camel. Weeks before you receive them

Website does not as for reward card either. Just takes tha money and run.

Fix the website

General profile image

El Paso - 2 d 13 h ago


The J. C. Penney store in Cielo Vista Mall,El Paso, Texas is a fire hazard. Clothes and accessories are piled up and all over the floors. It's easy to see why stores are closing. Not a happy customer.

General profile image

Cleec - 2 d 14 h ago


Mr. Johnson, I am desperately looking for the Disney enchanted Belle white and rose gold ring on the insert in the mailing that I received last week. My local store doesn't have it, nor do any others. This ring is not available online. I have looked everywhere! Can you PLEASE help me get this ring? Thanks in advance for your help.

General profile image

Brian52 - 12 d 10 h ago


My wife and I stopped shopping at JCP years ago when they decided to make Ellen Degeneres their spokes person. We could no longer support a store that promotes homosexuality. People who enter this dark and destructive live style are 5 times more likely than heterosexuals to end their own life. It is rare find a person who chooses this life style who isn't on antidepressants. Children who are raised by them tend to be unbalanced and are more prone mental illness themselves. I think it is sad that JCP used to be pro family, but now has become something else.

General profile image

Hammer - 11 d 13 h ago


Maybe they are on antidepressants because of narrow-minded, intolerant a-holes like you. What concern is it of yours how others live their lives? Instead of making up stats to support your bullish--, how about you do some actual research to know what's really going on? (If you're capable, which is suspect you're not).

General profile image

Brian52 - 6 d 10 h ago


We are all part of one big community. The darkness that one of its members engage in can and does affect the lives others. You are the one who is narrow minded and short sighted. You are obviously hard hearted, full of bitterness and darkness, possessing no love. That is why you can not see and don't care that your neighbors are hurting themselves and others around them.

General profile image

ajsmommy - 5 d 13 h ago


Wow Brian. This is not the place to vent your feelings about people who have an alternate life style than yours. Doesn't Christianity teach to be kind to others? How does someone else's choice of a partner, be it male or female, affect your life in any way. Do you mean to tell me that if your son or daughter (if you have any children) came and told you he or she was homesexual, you would love them any less? I'm sorry, I'm a mother, and I would love my children unconditionally, regardless of their sexuality. Get off your soap box. No one cares what you think. In today's day and age you are the minority.

General profile image

Anonymous - 5 d 6 h ago


Wow ajsmommy: Sounds like you are the one venting your feelings here. I simply stated at the start why my wife I stopped shopping at JCP. Others, including yourself, seem to have a problem with our choice, and now I am simply defending our choice. But the facts are the facts. Your child, if they decide to choose this dark lifestyle stand much less of a chance at being happy than someone who doesn't. If you truly love your children, then why wouldn't warn them against making this choice? Do not even care about your own child's happiness? I think it is because you simply do not know any better yourself. Sad that so many people have gravitated toward the dark side and are now paying the price of a shattered life. By the way, what makes you think I would love my child less if he or she was to choose this life style. My heart would indeed be broken over them, but I would not love them less.

General profile image

Nail - 4 d 15 h ago

Nobody is being hurt by homosexuality. No families are being torn apart by it. You are an ignorant person who just wants everyone around you to agree and think like you do. I am sorry, but until you actually present unbiased opinions and statistics to the table you are nothing more than an ignorant hateful person who can't understand that change is inevitable and there is more than one way to live your life.

I am willing to bet you are very religious too? What do you think about those priests that f---ed little boys? Or is that okay because they are men of God? In case you weren't paying attention, that would make them homosexuals too! Oh no, is that the scent of hypocrisy?!

General profile image

Brian52 - 4 d 5 h ago


"Nobody is being hurt by homosexuality. No families are being torn apart by it." Nail, don't know what world you've been living on, but here on earth just the opposite is true. By the way, I am not religious at all, just an avid news reader and an objective observer of the world around me. You should try it some time.

General profile image

Dioscuri - 3 d 18 h ago


@ Nail,

"Nobody is being hurt by homosexuality."

Except your butt hole.

General profile image

Brian52 - 3 d 14 h ago


Yep, having someone stick their pennis up your filthy, stinky butt hole is definitely a leading cause of colorectal cancer, which can be fatal. Wouldn't want my son screwing up his health and shortening his life.

General profile image

Tammy - 3 d 15 h ago


Funny, Nail states that no one is being hurt by homosexuality. He then goes on to mention homosexual priests raping young boys. I guess in his mind this isn't really hurting the young boys. I think everyone knows that when someone comes out and reveals to their family that they are gay and then if their family doesn't embrace their choice, it usually leads this gay person to disassociate from their families. But I guess in Nails' mind, this really isn't tearing families apart. Brian52 is absolutely correct. The suicide rate among gays is very much higher than for non gays. This is especially true of teens. This statistic is proof in itself that the majority of these people are depressed. Obviously engaging in dark practices tends to have a negative impact on our happiness. Not only that, but homosexuals are at much greater risk of acquiring sexually transmitted diseases. These diseases can and do lead to other diseases and can and do dramatically shorten ones life span. These facts are just common knowledge here on earth.

General profile image

AJ18 - 3 d 11 h ago

Think about what you just posted. They take antidepressants or end their lives and HAVE unbalanced children? Are you a doctor, therapist or research analyst...or just a stupid, narrow minded fool? It is hard enough to be different so back off and think before speaking.

General profile image

Donna - 3 d 7 h ago


The research has been done the studies have been published. Why don't you just step away from the video games or tv long enough to read them. You are different because you made yourself that way. It's too bad you didn't have wise parents growing up who would have warned that when those type thoughts enter your mind, stop dwelling them on or you will become them. Luckily, I had parents who taught me right from wrong and I listened to them.

General profile image

junker - 4 d 16 h ago

I think the number one problem JC had was the Corporate offices told all the stores what to sell regardless what state the store was in. the district stores had nothing to say in what the stores would or could carry. same problem with Sears. the district managers had no power to run their stores from corporate.. How in hell can someone in Texas tell a district manager what to carry.. All district stores are a little different from another area

General profile image

Dawn - 4 d 16 h ago


Tried calling the portrait studio in Algonquin commons and no answer for 28 minutes, then called the operator and no answer. Finally called the Salon and got a live person and she tried to transfer me, but was disconnected. Pretty Sad!!!!!!!!

General profile image

Kevin - 4 d 17 h ago


I shopped at the High Point Commons, Harrisburg, PA location last evening on 4/20/17 around 7 PM. No associates to be found through out the store. Took my items to the front to check out. There were five girls up front yelling and laughing. Totally disengaged with customers. I watched 2 customers check out. The cashiers did not acknowledge customer nor say thank you for shopping at JCPenney. I called the main number for the store to talk to a store manager because no manager was to be found in the store. After calling every department, no answer I call the make-up department and got a live person. After 25 minutes, Dawn a supervisor took my call. Explained my frustration. She apologized but took no further action. Very disappointed.

General profile image

Brenda - 5 d 4 h ago


Good evening,

I was shopping at the JC Penney at the Glendale Galleria, Glendale CA today with a deaf/blind woman. I take her shopping monthly at JCPenney. Today after gathering the clothes she wanted to try on, we searched and searched for a dressing room, as the one in the women's departs was barricaded, the one in the bra area was barricaded, etc. Finally we found the dressing rooms that were still open. My client had arthritis and needs to sit down to remove her shoes and pants and put them back on again. All the benches in the dressing have been removed!!!! Then when she needed a different size, I had to trapse across the store to find the size she wanted... What a hassle. Finally we were ready to purchase. The Customer Service areas had also been closed. All but 2. Of course the line was long and only 1 cashier was available.

To give credit to the workers. We bought something on each floor. Bath towels on the 3rd floor, Men,s shirts on the 2nd and her items on the 1st floor. Each cashier was patient, helpful and had a good attitude despite the long lines. My client had a coupon that started tomorrow, and after explaining that she can only come monthly with a volunteer SSP (Support Service Provider), each cashier honored the 15% discount coupon.

My review is 1/2 star for the store, and 4 1/2 stars for the cashiers we encountered.

Other Reviews & Comments

Enterprise Holdings, Inc.
To cool I rented a SUV from a Indiana branch the truck was full of  ... 

Greyhound Lines, Inc.
Baani Dials The driver just got off the bus and my son is due to be her ... 

Domino's Pizza, Inc.
MHOW? Owner fought w/my Husband saying 120 minute delivery was du ... 

Dollar General
Reese So I contacted what I thought was a corporate office for no ... 

Disappointed I set my appointment to get internet installed, then I need ... 

Fox News Network, LLC
Katie If you allow these liberal IDIOTS to run off Hannity, that  ... 

Church's Chicken
Carolyn Standefer I was very disappointed today when I ordered your butterfly ... 

Karen Netflix is irresponsible for sharing "13 Reasons Why&q ... 

Lg Electronics USA
Sadly disappointed. My refrigerator is within the parts warranty. It has the sa ... 

McDonald's Corporation
Judy b. I stopped by mcdonalds in warrior al. Tonight. Employees la ... 

Spirit Airlines
Michelle Fisler We were stranded too. Family of 4. Came wirh a group of 8.  ... 

Dish Network
PISSED OFF!!! glad you didn't switch and give them your SSN. I'm ... 

Jo-Ann Stores, Inc.
Anonymous Manager Judy at New Braunfels,TX store is extremely unprofe ... 

Archer Mr. Rhodes,

P F Changs China Bistro Inc
Javileo Given years of pleasant experience I never thought I would  ... 

Albertson's LLC
Anonymous The pharmacy in Emmett are being really slow they're always ... 

Forever 21
Beth I placed an order and had it expedited as it is a birthday  ... 

Anonymous Kzm...judging some one without asking them if they had a ba ... 

The TJX Companies, Inc.
Anonymous If she worked for me she would've been fired with that kind ... 

Outback Steakhouse
Shekeyda My experience was very horrible just messed my whole entire ... 

Rooms To Go
Anonymous Cheap shit furniture! It will fall apart in no time st all. ... 

The Hearst Corporation
Patrick & Billie McKenzie SETTLE THE DISPUTE WITH DISH NOW! We have contacted you sev ... 

Cox Communications, Inc.
Anonymous My name is Jennifer. Ray. I would like. Somebody to contact ... 

Public Storage
Moonpie Moonpie

Circle K Stores Inc

Allen Canning Co
Vickie from Indiana I bought a can of Freshlike Selects Sweet Peas & Onions ... 

Anonymous the above number bis fucking fake nobody answers the phone  ... 

Gregg Get rid of CitiBank Visa. On 4/17/17 Citibank called us to  ... 

kaiserdr Last year my family visited the Cheddar's in Wheeling, WV,  ... 

Anonymous poor loan service, all discrepancies had been disputed usin ... 

American Airlines
Anonymous AGREED

Groupon, Inc.
Joanna Pilibosian Your customer service SUCKS! Your app should be seamless ac ... 

Birch Communications

Anonymous Your Panasonic phone tech service NEVER HELPS. i am an elde ... 

AJ Terrible company. I never authorized, but they keep chargin ... 

T-Mobile USA, Inc.
Anonymous Have been a good paying customer for almost 15 years. Not g ... 

Barnes & Noble
Mark why does an internet search for a replacement charging/data ... 

United Healthcare Insurance Company

Allstate Insurance
Eric hey Answer good morning Sarge body names Eric a Salinas I've ha ... 

Nordstrom, Inc.
Muddy Jeans Muddy Jeans. Granted they are silly, but the more we talk a ... 

Taco Bell Corp.
Taco Bell at cypress wood and 45 is a piece of shit and ran by an unprofessional hoe name Crystal she is childish unprofessional and need to be fired like yesterday she stated that she will whoop my fat ass after over hearing a conversation that was not directed to her which in my opinion is unprofessional of a manager and does not look good on any restaurant with paying customers Paying customer

Pep Boys
EDUARDO SANTOYA RJ worse company in the world

Tiggy's Mom I was at a Massachusetts location that i go to on a regular ... 

Windstream Corp
Sour taste in SC Windstream has the worst customer service, I have had to de ... 

ADT Security Services, Inc

Food Network
SusanL Guy Fieri's use of the adjective "gangster" to de ... 

Rent a Center
passed customer in cslifornis I have been a customer for 20 + years. I have spent several ... 

Pulte Homes Corp
pissed at pulte completely dissatisfied. pulte lies and lies and lies again ... 

Cricket Communications, Inc.
Bate and Switch Worst experience ever!!!!!!!! Was shopping online to decide ... 

Placeholder advertisement