Information, reviews and public commentary for US companies


J. C. Penney Corporation, Inc.

6501 Legacy Dr.
Plano, TX
Ronald Johnson
CEO and Director
(972) 431-1000
(972) 431-1362
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Mary Morton - 18 h ago

June 16, 2019 To Whom It May Concern, I have an 81-year-old mother in law and an 85-year-old father in law. Who live in Pender County? My father in law is a veteran and at this moment he is disabled. He is walking with a walker now and as you know there was a bad Hurricane in NC. Hurricane Florence in September 2018, just last year. Due to this Hurricane it has made him very confused. It has taken a toll on my Mother in Law also, being 81 and trying to take care of him and take care of trying to get the house back together. You see they had home owners insurance, but no flood insurance, so therefore their home was not covered by insurance. They have lost everything they own due to this. They have lived in this house since 1989. To lose everything you have owned is very devastating to them. My Mother in Law and Father in Law are living in a small camper that is on their property. At this point the air keeps going out in the camper. They must have a ramp to get in and out due to my father in law having a walker. My mother in law hit the mat a couple of months ago and fell and slid to the end due to the ice. Being 81 she could have really been hurt herself, but she just scraped her arm. Since being in the trailer, my father in law has had bouts of gout in both his feet. My mother in law has had to take him back and forth to the doctor, so she does not get paid for that time. My father in law has only 30% of his kidneys working, so this is taking a toll on his health. He has also had bouts of crying and shaking. Also because of his back problems he no longer can sleep in a bed but must sleep in a recliner which was lost in the flood. They had just purchased it 1 1/2 ago from Lazy Boy and because it was flooded, they could not replace it. At this point they are trying to get back into their house. They had people come in to put up sheet rock and they messed it up and did not put it up right, so they hired a guy recently and they paid him, and he did not finish the job. So, the next step was to hire another guy to get all the sheetrock fixed and done right. Yes, was done right, but has cost them $6,000 plus $2,800 that was taken from them. Its a shame that people are taking advantage of the elderly. The flooring is done and the Carpet will be installed the first week of July. The Cabinets are installed now also. They have already spent $61,182 on trying to get their home repaired. Pictures are enclosed so you can see what has happened. Now they are in need of the following items, since they have lost all of theirs. This is the list of everything they need: LIVING ROOM Pillows for Sofa Area Rugs 2 Wing Back Chairs 3 Tables - 2 Lamps ___________________________________________________________________ DEN Area rugs 2 Lamps OFFICE Desk/Chair File Cabinet 2 Book Cases BACK ENTRY Storage Cabinet DINING Area rug ___________________________________________________________________ KITCHEN Step Stool/with seat UTILITY ROOM Washer/Dryer Hanging Racks Hampers MASTER BEDROOM Lamps 2 Curtain Sets - Teal Bedding GUEST BEDROOM Lamp 2 Pair Curtains Bedding 3RD BEDROOM Lamp Bedding 1 Pair Curtains Freezer Riding Lawn Mower Bed Pillows Closet Rods and Shelves Curtain Rods They are also in need of donations to be able to purchase these things. If you feel in your heart that you could help with donations or help us with any of these things we would really appreciate it. This is a picture of my Mother In Laws sister who is trying to help and she is standing next to a shed that shows where the water level was. She has done a lot to help them, but she is also 71 years old. Attachments are included, so you can see pictures. The water was 4 1/2 feet and 2 feet in their house. Thank you for all your help in whatever you could do. Please Please see if you could do anything for them, If you could help with these things, please let me know. If you reply back I would send you there address and phone number. This would really be appreciated so we can get them back into their home. Mary Morton (hidden)

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Patricia Hager San Marcos, Texas - 2 d 13 h ago

Dear Sir: I have been a loyal customer of JC Penney's for many years. But today I visited our local Penney's store only to find a very offensive sign in the lobby, advertising mascara. I am referring to your Two Faced Damn Girl ad. It was a large sign that every customer entering the store could see...even the children.

I have realized that JC Penney's is no longer a wholesome family retailer. I will not be giving my business to your company anymore. Please take me off your mailing list.


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JM - 1 d 20 h ago

I agree with you 100% Patricia. I was so offended when I walked into the store and saw DAMN Girl not once but twice in two different spots. I have no desire to step foot in JcPenney again if this is the kind of advertising they will be using.

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TECIA1987 - 3 d 17 h ago


What and where is the correct address or department to handle a missing e-gift card balance ? I had my balance stripped from my account and I have called JC Penney Customer Support and attempted to email but what a master plan in disrupting the function of Customer Support by not having the email address or chat up and running. I have contacted JC Cash Star with the vary same inquiry only to be given the runaround from JC Cash Star and JC Penney Customer Support. I just want the balance of my e-gift card to resurface on my account and be done with the runaround!!!!!!

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Kiley Pilkerton (past employee) - 4 d 9 h ago


Kinda disgusting how you guys hire shitty ass managers at the store located in Muskogee. One of them (Shelly) wanted to short me my hours cause of my pregnancy sickness....for calling in 1 day! Btw I lost 15 pounds in my first trimester. Another manger (Abby Grey) isn't a good manager at all she would rather be your friend. She likes to drink with coworkers that are UNDER 21 and encourages!! She also needs to take a drug test because on multiple occasions she invited me to smoke marijuana and I told her no and she said well maybe after you have your baby and I said no I don't smoke at all! Then she continued to brag and nag on that she smokes and drinks with another coworker (the one who just turned 19) all time if I ever want to!

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Marcelino - 9 d 11 h ago


No one ever reaches back their is no way to speak with any one thru an email or chat ive tried calling and the representative has no clue what she is doing

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Angry person - 9 d 12 h ago


Been waiting for an email to pick up my order. It's been over 11 days and still nothing, I called the pick up dept. in Willowbrook Mail and waited 10 minutes for somebody to answer the phone. The person told me my order came in on May 30th, then he said he couldn't find it. He asked me to hold on while he transferred to phone to his manager. No one answer the phone. Poor customer service.

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Anonymous - 11 d 10 h ago


This is for the JC Pennsy Salon in Sandston, Virginia. 5 June 2019. I've been married to my wife for 16 years and I've never seen her as upset as she was today after she left this salon. She told them what she wanted and even gave them a picture. They butchered her hair to the point where another lady had to fix it. THEN they had the animosity to charge her! ARE YOU KIDDING ME?! 2 hours in a salon with 3 little kids - all for what should have been a simple trim, that I've done myself in the past. What makes this worse is we are going to her brothers wedding and will see family we haven't seen in years. Unbelievable that a business like this could remain in business. I will be writing regional and corporate management as well.

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Anonymous - 13 d 15 h ago

Want to know why you use a Male racist to model your optical Dept.

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Anonymous - 15 d 16 h ago


I went there'd in Katy Texas to try and find a bra other things not only couldn't I not find anything because the place was a mess I couldn't even find anybody anywhere to help. And they wonder why they're not doing well?

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Anonymous - 15 d 18 h ago


I purchased a leather possibilities roll arm chair this couch originally sold for 4.000 dollars but I got a great deal on it so I got the best quality leather that you sale because this is supposed to last me for years to come, fast forward to this year the couch has started to peel. I was sold a boat load of junk and the person I spoke with Sherry at your cooperation she was rude and disrespectful, no wonder your stores are going bankruptcy when you don't honor and stand by the product that you sell and you miss lead your customers by up selling them products that are not what they are paying for shame on you I am on disability, I have worked hard all of my life as a RN to help people.

A you pull a stunt like this. It's called stealing and misrepresentation.


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Pauline Brown - 15 d 19 h ago

I bought a very expensive couch from jcp and was told Ithat was the top of the line leather well my couch is peeling, I had someone who does furniture repair come out to look at my couch and he told me that my couch was not made of leather.

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Anonymous - 16 d 18 h ago


I am totally pissed . My son was just terminated from his job because of doing credit apps in our names which we knew about . And just because we weren't in the store when they were done you terminated him . That's pure bullshit you people push and push for tohose damn credit apps all the time . He has bent over backwards for this company and done extra all the time for the store and this is what you do . What a crock of shit and none of our family will ever shop at your store again and people will know how rotten you truly are to work for . You seriously couldn't reprimand him and drop him to another position or discipline him other ways? Boy that shows your true colors and you don't value your employees nor have their backs to help them grow and learn from their mistakes .

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Anonymous - 16 d 17 h ago

I am sure with you people my son will never hear back from any of you

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Anonymous - 16 d 17 h ago

And if you want to know his name you just look it up cause you know how rotten moth truly can be

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Anonymous - 17 d 43 s ago


I have been unable to speak to someone about my husband, Melvin j Patmore's pension Plan. My question is "did he take the option to receive less pension in order for the benefit to continue after his death?" His birthdate is 8/29/1940 and he worked in the N.Y. corporate office for 28 years. If you could provide me with any information I'd appreciate it.

Thank you,

Elizabeth j Patmore

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Anonymous - 16 d 19 h ago

You won't get your answers here.

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Anonymous - 17 d 15 h ago

My name is Victor Hernandez I'm a commercial diver working overseas. My sister told me that you are planing to close your stores. Don't make that mistake start a campaign base on contact with your clients and you will see the difference. I'm a client please watch this video.

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Sherry K - 18 d 11 h ago


Purchased a comforter set at the Dover,DE store on sale for $149.99. The package indicated that matching accessories were available on line. Went on line on the same day and found the same item I just purchased for $104.99. Called Customer Service. They advised they could not credit the difference as they could only view the on line orders , not in store purchases. I was told to take the receipt to the store for the credit.

Went to the Dover, DE store and was told by an associate and the manage that "We do not match on line prices."

J.C. Penney website indicates they not only match on line prices but in some cases issue a 5% bonus. So, instead of a purchase with more items being purchased as accessories I returned the comforter set. For $45.00 they lost a loyal customer since 1980. I will never shop there again no matter how many $10.00 coupons they send me.

Market analysts are correct, they lost sight of their core customers.

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Gold Card Member - 18 d 14 h ago


Visalia, CA store. JC Penneys has always been a store for clothing. But over the last 5 years the quality has gone done and now down again. Brand ANA jeans has a horrible smell in the fabric. It will not wash out. Total waste of my money. Products ordered on line do not state warning of chemicals. I ordered brand name dresses for granddaughter for Valentines day. Arrived with warning label about cancer causing chemicals in fabric.

Message to corporation buyers - please give us better quality and we will pay for it. No more junk under your label. Your towel and tee shirts are going down in quality. Hard to recommend your store.

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Tracy Shannon - 19 d 4 h ago


We walked out of the store today after seeing a prominent PRIDE display positioned between the kids' and juniors' section of the store. Why do we have to market LGBTQ lifestyles to children? If you want to sell rainbow stuff that is 100% cool. I bought a nice rainbow shawl at another store where I spent $700 instead of spending it at JCPenney b/c you target children with PRIDE. Shame on you, JCPenney. You go for the HRC score and don't care about children or the reality of these lifestyles. You can love and serve everyone without promoting this toward children. Notice you got a 100% from the Human Rights Campaign, since I looked that up after I saw the display....HRC is the worst offender of rights in this country, they want to end free speech, end freedom of conscience, end freedom of association and support the killing of babies.

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Anonymous - 19 d ago

Your $700 was going to save them from the inevitable. They are struggling to stay open.

Pro choice doesn't mean killing babies, btw.

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Anonymous - 20 d ago


Will not buy anything from store. No checkers. Have to walk around entire store to find help.

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Willis - 20 d 13 h ago


Went to beauty salon today and Nobody was there but door was open, I hollared but no response/ I could have stollen all shampoo and nail products, I left but that door should have been locked if they were closed

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Janet Kay Perry - 20 d 14 h ago


I would like to find the sheer carress suble shapers girdle top pany hose. Every day sheer leg reinforced toe. This is the best wearing panty hose I have every found and now you do not have it. I have been wearing them for 40 years, so can you get me a source so I can purchase them? Others have asked the same question. I wear long taupe, lite black and navy if anyone has them. It will be a blessing to me to find them. All the other hose do not fit well and roll of your body.

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