Information, reviews and public commentary for US companies


Jack in the Box Inc.

9330 Balboa Ave.
San Diego, CA
Linda Lang
Chairman, President and CEO
(858) 571-2121
(858) 571-2101
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maheekens little wolf - 1 d ago


the Jack in the Box that is in Yuma Arizona in the Foothills just off of Interstate 8 is the most excellent fantastic restaurant ever better than McDonald's better than Burger King Fantastic quality of people that work there you have to go if you're ever in the area or if you live in the area this is the place for fast food if you're hungry go to Jack In The Box on of Fortuna Road Yuma Arizona!!!!!!!

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junk food detective-gonzales - 1 d ago


jack in the box-nellis-bonanza-7207 the worst in las vegas. this morning- coffee was cold and bad. waited for new one. 20 minutes-nothing happened. ask 2 workers-they ignore me. some coffee came-complete cold. i pushed my fingers in it- showed them- they took the coffee away. waited half an hour-there was no coffee at all!! no body answered my request for coffee-i paid for it, right? a lady was fighting with the worker-demanded here money back. here sandwich was horrible. she got the money, stoned the worker with catchop ant took off. manager lady [tinaya or tania] came along. i called; miss, mam, hallo..!!! she turn back on me. exuse me, i scream. i am waiting half an hour for a coffee, why there is no coffee? she took my cop and filed it about half with cold coffee. i walked out side- dumped the coffee- and never- never again will come even close to "jack in the box". workers-primitiv-hardly speak english. very low iq.managers-like tinia-unfriendy-nasty and getting paid for doing nothing. i spend an hour- did not get my money worth!!! get rid of all workers in that place[un paid vacations] non of them are good. 2 more places are very bad too. the one on lamb charleston and the one on nellis-vally-view. i can tell you one more thing- from my visiting those places-that in my opinion-they are riping you off..80% of customers not happy. no phone nomber for complains,you will never know. corporates numbers dont work. customer service dont give manager phone. i spent 1 hour-for premum-FROST coffee. one hour to send you the note! those places -50% of workers must be fired. 25% must go to jail. only 25% are good. this is my opinion.

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Anonymous - 1 d 17 h ago


The mission gorge store is the worst store in San Diego , the got my order wrong 3x's in a row & then an attitude wit me & the manager talks like she had no training , who cares if u from the hood , leave that sh*t @ home & the disrespect is real .... the manager Dani & Christi are horrible ; they have more fun on the head sets than getting ur order right , I will never go back to this jack n the box & it's right down the street from my house !!!!!!

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Richard Alpi - 2 d 17 h ago


Your Birthday Coupon link does not work. I tried IE, Chrome and Firefox browsers and it only asks for you to subscribe. I have already subscribed, that is how I got the email in the first place. Seams like a big hassle for two lousy tacos.

Your entire web site is poorly made. I would suggest you get a new web person to design a better one. Now that I probably have wasted more than 1 hour on trying to get through to anyone at Jack In The Box, I hope someone is listening.

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Mary Jane Simon - 3 d ago

horrible service and horrible manager in Santa Rosa California, Guernville Road Jack in the box. The manager answered the phone and hang up on me there times. I had to go back in after getting stale fries and literally called the restaurant from inside.....she walked to the back and hangup on me...then on a third call while i was waiting in line, she answered.

The place also looks and smells dirty. Don't eat there!!!!!!!

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MM - 3 d ago


Being retired from a marketing company position that had to deal with HR issues constantly I laugh at everyone of your "bowl" commercials. They are on point to the right audience (which probably isn't kids).

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Lrosa - 3 d 14 h ago


I am totally appalled at the "Jack's Bowls" commercials. Talk about being classless! We won't be eating at any Jack in the boxes going forward. There are children watching your commercials & you should be ashamed. Anything goes for shock value I guess. I hope it costs you some business!

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Ash - 3 d 14 h ago


My car from restaurant parking lot was towed away within 15 minutes of parking. As a disabled senior (with prostate issues)I had to use rest room and then sit in the restaurant. in Honolulu, Kalihi location. Once, I got out I saw my car missing. First, thought scary that it's stolen. and was about call 911, I saw tow away sign. I called the tow company and they had my car. It took hours to get to tow company and pay big amount to get get my car. I shocked and can't believe how efficient jack in the box is efficient. I have been Jacks loyal customer over decades. I'm looking into all possible ways to bring this issue to the attention of top management, be it going to court. I hope no other customer had a similar experience. As a senior with disability, I had to face such a horrible situation.

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Kathy - 3 d 16 h ago

Jack in the Box has the absolute worst advertising ever! Keep the content on the quality of food and service, cut the underlying sexual innuendos..... definitely not necessary to sell hamburgers and extremely disrespectful, not to mention just plain rude!

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Joe - 5 d 3 h ago

Your immature and offensive bowls ads are beyond stupid! Why not just go all-in and change your name to Jackin' off in the Box? That would be about your speed. IDIOTS!!!!!!

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Vicky - 5 d 7 h ago


Totally disappointed in your company for the distasteful add for the "bowl." I truly believe you have better ways to advertise.....very offensive and inappropriate. Will not purchase from your business again....

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Richard - 5 d 14 h ago


First of all I think your bowls ad is very immature and reflects highly on the childish activity of your CEO Linda Lang. I can't imagine the kind of activity she must be involved in to allow an add such as the bowl ads. I thought I would try the teriyaki bowl and I found it to be very disappointing. I had a bad experience several years ago when I went there for breakfast. However, I decided to give you a try again. Very bad Idea. the chicken bowl costing nearly $8.00 should have been offered for free considering the quality and quantity of the product. I am surprised that anybody who has eaten at any Jack in the box would ever go back again. The location of the local Jack in the box is in the little town of Washougal WA.

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Anonymous - 5 d 18 h ago

I really dont think the commercial regarding the the new BOWLS are very tasteful to the viewing public..sometimes yalls commercials are borderline don't have to have all these sexual innuendos or anything aiming towards the male anatomy..why can't you show normal people enjoying your BOWLS.. that commercial does not make me want to even try one of those BOWLS just due to that unneccessary commercial

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Had it. - 6 d 16 h ago


I purchased lunch today at the Highlands Jack in the Box in Renton, WA. I waited in line for 30 minutes before finally receiving my order incorrectly placed by an employee named Yari. He told me two things.

1. His manager wasn't present so they were short-handed.

2. He argued with me regarding the order I placed and told me he dodn"t care if I contacted the corporate office; "Do what you have to do" were his exact words.

Needless to say, that's the last of my money ever spent at JITB.

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jcw - 6 d 16 h ago


Rosamond, CA store discriminates in its hiring. Only hires Hispanics, turns down applications of other races, prefers Hispanics. Has lousy customer service all the time.

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BreeBaby - 12 d 19 h ago


Jack in the box located in Alton IL on Homer Adams Parkway decided to tell paying customers they can't take their quote on quote "big orders" because they are short staffed. Great way to loose business

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anonymous - 8 d 16 h ago

I think you meant "quote unquote."

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Bayridgekid - 8 d 16 h ago

Just when I think you've hit bottom with your overtly sexualized commercials, you have sunk even deeper with your "Bowls" campaign. I'm not in your target customer group of young men, but you have forfeited any chance of my ever making a purchase from any of your franchises.

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Anne - 8 d 16 h ago


You have got to be kidding! Do you think checking out "Jack's bowls" will entice me to go to your restaurants??!! You're ads are disgusting! I am a women. It's 2018. Grow up. B

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Anonymous - 10 d ago

Since you have decided to use trash commercials I will not be able to frequent your restaurants anymore. Clean up your act.

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InspSG - 11 d 17 h ago

I have been a loyal customer of the Jack-in-the-Box on College St. in Beaumont, TX. I reported to the franchisee that the food preparers and servers were sweating profusely and this could be a possible food contamination issue. He only went by and chewed them out. Keep in mind that Texas is really hot and this city has temperatures of 100 degrees which makes the kitchen even hotter. Nothing was done and so I called the Health Dept and left my complaint. The Sanitarian told him to get fans for the back, but he ignored her. Also the speakers and the headphones don't work, but seems the franchisee is too cheap to get these things corrected. I hope that you will take this complaint seriously and get these things corrected. Thank You.

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Michael T. - 11 d 17 h ago


I go to the location on lake murray la mesa ca using a coupon I was told I have to order a fountain drink instead of substituting coffee I don't drink soda

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Gary D - 12 d 12 h ago


I went to the Jack in the box in Honolulu on Friday night in Moanalua shopping center. Sign says Dining room closes at midnight. At 1015, the doors were locked. There were 12-15 people inside eating. As some left, I went in, asked a girl at the counter to order, she said they were closed because they only had 2 employees, even though there were 4 in uniform. I asked for a manager, 10 minutes later a manager came and told me they closed early cause they only had 2 employees. I demanded to order. No apology, got my order, I went back Saturday night, at 1045, doors locked again. I went to the drive thru, a different manager told me the same thing , they only had 2 employees, so they closed early. I guess it's their token lame excuse for closing early. They messed up my order too. Last week, counter guy shorted me $5.50 on my change. What a way to run a busy. I won't go back to this place again.

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Disappointed - 13 d 24 h ago

Here in San Antonio off of Rittiman and 35 the Jack-in-the-Box there does not have a good crew to do not know on how to make the sourdough patty melt they were we were told to us that they don't know how to make it other days they say they are not making it for the day as well as the breakfast croissants on some days they also tell us they are not making it for the morning we always go through this every time we try to give the restaurant and another chance we wait a couple of weeks and it starts up again the young employees are always playing they don't know how to conduct an orderly fashion and do not know how to treat the customers to well they even lock the lobby because I only have one employee this story should have been replaced with better employees I don't think I'm going to give it another chance

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Disappointed in Sun City, AZ - 14 d 11 h ago


I made a complaint via the sales receipt survey. I received an email stating that someone would be contacting me within 72 hours. That was over a month ago. I stated that, based on my bad experience I'd never eat at Jack's again unless the issue was resolved. Looks like Jack has lost me as a customer for good. Too sad! We ate there at least once a week and when my husband was in the hospital just down the street, we ate there every day for 3 weeks and took food to the hospital for my husband and the guy in the room with him once the doctor cleared him for a regular diet.

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