Information, reviews and public commentary for US companies

 

Jack in the Box Inc.

Rating
0.74442
Web
http://www.jackinthebox.com
Related
Qdoba
Address
9330 Balboa Ave.
San Diego, CA
92123
Contact
Linda Lang
Role
Chairman, President and CEO
Phone
(858) 571-2121
Fax
(858) 571-2101
Employees
25,700
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Anonymous - 8 h 38 m ago

What a joke!! This place calls themselves a restaurant. Not!!

I went in to order their Original Jack egg sandwich. The hispanic woman there obviously needed a hearing aid. I had to repeat my order 4 times. She then went towards the back and made fun of me with anither hispanic lady.

I'm disabled and she was making fun of the way I walk and how I look.

The order took over 10 minutes and when I went to eat it I found that the bun was burnt. Ridiculous!!

I call Corporate and spoke with a very rude woman who kept talking over me and telling me they don't have a customer service dept. This is ridiculous. I told her that I'll probably file a state complaint as Corporate doesn't care about their customers and allow staff to treat ppl with disrespect.

She stated You're entitled to your opinion. This shows they don't care if their employees break the law!!!!

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Lyndsie - 4 d 22 h ago

0

I went to jack n the box albany orregon and get messed up my order so i went in to get it fixed and they took my number said they were going to review orders and get back to me. I feel like this is nor fair considering my kids didnt get there chicken nuggets or my boyfriend and i out burgers. I think something should be done about this !!! I will not be spending any more money let alone not friends or family again

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Mike Beck - 4 d ago

My family loves Jack in the Box and I live in O'Fallon Missouri. We have a jack-in-a-box on North main and one on Bryant road both are just about a mile or under from my home. We've been to the 1 at North main twice already and when we pull in someone comes out and tells us they aren't open because they are short staffed. They've been out a tacos and other things on numerous amount of times. The 1 on Bryant road messes our order up every single time without fail. They also have been out of tacos multiple times and other things. It sucks when you go to 1 Taco Bell and they are out of something then you go over to the other 1 and they are out of the exact same thing Who is the genius running these 2 locations they're the worst fast food restaurants in Missouri without fail. Steak and shake has better service!! I only Say this because multiple people have also complained as well that I have talked to. You need somebody like me to come in and put the smackdown on these lazy bastard's!! You need somebody who can read a person and not hire a lazy bum but somebody with energy and motivation. I would bet donuts to dollars that at least one of those locations are shut down in the next couple of years. Thank you for your time

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Brian - 4 d 29 m ago

Just ordered the bbq bacon burger and its a sorry excuse for a burger. what the heck happened to hamburgers these days? The bbq burger is small and squished and thank god I bought tacos as well the dang burger looks nothing like they advertise do not recomend this burger at all

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Harold meyers - 4 d 18 h ago

0

Worse service I seen, worse food I ever received.and there employees were rude as hell.im talking about the one on woodrriver Il. I never seen so bad service.the food was cold and poorly cooked as cold.and employees e rude.i will never spend my money there again.

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Ian - 5 d 4 h ago

0

Being a Target of mystery men ad men gets old! Wonder what CEO would sign off on innuendo mystery men trash. FYI for you " want it " AKA bacon & eggs ( hospital ) 4 holes mystery men ad men eating peanut butter sandwiches in the Pokey - their all dirt bags - it's setting up the sucker for a mystery men pay day!!! Noticed " I ain't break " on your local franchise. " Yes. I have! " Ad men slime is overrated!!!

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Janice C Guerrero - 5 d 12 h ago

0

Their business is bad very slow and it smelled like urine. Very dirty. Bad experience.

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Anonymous - 5 d 13 h ago

I went to the store last night food wasn't good

Cool didn't get what I ordered

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Disappointed - 7 d 10 h ago

Letting you know that bad news travels.....FAST:

Attn friends in Bonney Lake-Sumner area! DO NOT go to the Jack in the Box across the street from Fred Meyer in Sumner! Went there tonight to get my hubby some food ... could hear them through the window talking about deep frying a spider in the taco fryer... so I'm like to the kid running the window "can I get a refund on my tacos?!@ he's like "why" so told them I could here everything they were saying... and he got beat red in embarrassment..... and said it's not the same fryer. I asked for the manager and he said he was busy in the back watching stranger things and doesn't know how to do a refund. So I asked for the district manager phone number.... called her (she is really the franchise owner) ... when I told her what was going on she told me I would have to come back on Monday for a refund as the manager doesn't know how... I told her that it is unacceptable for there not to be anybody in the restaurant to issue me a refund after what I just heard... she said "it's kind of hard to keep people when you don't pay them enough" I said that's not my problem take it up with your corporate office... and she yells "we aren't corporate" so I said "then you need to pay them more... that's not my problem!" She yelled "you will never get a refund from me now" and hung up! Coming from working with the public my entire life this is UNACCEPTABLE!!

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Anonymous - 8 d ago

Why don't you have a Jack In The Box in Gallipolis Ohio you claim to be on the West Coast and you are in two spots you realize how much money you make if you go to one city Gallipolis Ohio just to name one why not share the goodness with all you would have a Market there send somebody use some research

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Anonymous - 8 d 2 h ago

0

Jack in the Box in LaVerne, Ca. Has the Worst service at any fast food restaurant that I've visited. Our food took almost 45 minutes and the other customers were averaging 35 minutes. Once you question the reason for the wait, a young man working the burgers started arguing with the customers, going as far as to challenging to fight. Simply no control of staff by management. Once we received our order, the tacos were under cooked and reheated. Had to throw them away and luckily my wife wouldn't let me argue with them. Simply walked out.

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Located on San Pablo Ave., Adaline way - 8 d 6 h ago

I had a bad experience at the Jack-in-the-Box and (Berkeley)Located on San Pablo Ave., Adaline way

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Ryan Mandingo - 27 d 9 h ago

4

Had the worst drive thru employee I have ever seen in my life it was at 260 s Melrose Dr vista CA 92083 . He was rude said he couldn't fix anything after I read my order on the board and once I said it it was final . He snapped back at me when I wanted to talk to the manager and said he was in charge . In my opinion he should never be able to do customer service ever again and should be fired .

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Jack in the box headquarters phone number +(1)-(8)-(6)-(6)-(9)'(4)'(O)'(0)'(O)'(0)'(5)

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Johana Paul - 26 d 15 h ago

3

Does jack in the box even read these? The jack in the box on chandler Arizona on Arizona ave and ocotillo. So here is I live in between Riggs and ocotillo, I got a call from chandler hospital at 12AM my dad suffered a heart attack and unfortunately my car was being worked on at the shop, so I had to race on my bike to go be with my dad I was peddling my butt off (even at night outs at least in the 90s) I got up to the jack in the box swear pouring off my face I went to get a drink of water really fast but the lobby was closed. So I thought given the circumstance maybe I could go through the drive through and get a water so I do that. I got to the window before the lady could tell me no I told her about my dad, and she was s ___----

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sarah a customer - 26 d 8 h ago

4

I have an issue with the Jack in The Box off of East Highland near the starter brothers. Me and my mother went in and ordered triple jacks combos went to the restroom and came out to get them which they had just got done. 30 mins later my mother was sick to her stomach and i was feeling the rumbling in my stomach (mind you I am pregnant). We both got home and ended up in the restroom with diarrhea. All we ate before jacks was peanut butter and jelly and my mom had a coffee. This is the 2nd time my mom got sick off the same combo. We went back and spoke to Bertha the manager and she said she had to speak with her assistant manager in the corner near the drive thru for 5mins. The assistant manager came over wrote down our information and took a photo of our receipt. He said HR would contact us. Now it is Jun 26th and that happened on M

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Phoneix - 25 d 7 h ago

What a difference 3 cents will make. The few items totaled $3.43 and I handed the check-out girl one five-dollar bill. She punched in the obligatory numbers when I added, "I have the 3 pennies." One might had thought that I shouted "nigger" in Harlem - everything froze as did the face on the clerk. "But, I entered $5.00 as received and now I'll have to void it and start over again," she cried. I pointed out that it would be sufficient to simply hand me $1.60 in change since the cash register wouldn't know the difference any

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Britt - 19 d 5 h ago

0

Wel first of all you rude stupid ass bitch you watch your mouth. Once a cashier opens the register don't start adding shit to it because that's how people get short changed and robbed

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jeremaih n - 23 d 14 h ago

I just went to the Jack in the box at 11 PM on the 6/28/19 located in Martinez ca. 94553 . On Alhambra Blvd. I was waiting in line for 20 mins and the cars behind me were getting angry. I was told to wait 3 times in a total of around 20 mins. After the cars asked me what was going on I said I'm not sure than someone came over the mic really rude and disrespectful. I said u dont got to be rude and they told me I could get the fuck out of line. So I pulled up to the windowq an there were 2 young kids. I asked them if they were the ones talking to me like that. They said no. Then a youngan with orange hair came around the corner and got really rude with me. The 3 of them were being really rude and unprofessional to the customers. I have 2 kids that were hungry and tired. We were stopping g by that one on our way home and this happened. I am noJere

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Harris James - 23 d 9 h ago

3

The Jack in the Box in Dallas off Davis Street has been overcharging their customers probably so they can pocket money I had to dispute one of the charges they charged me two times they told me to please park my car and they would bring me my food so I did that girl came out and said the girl at the window forgot to charge me although she was able to give me a receipt I said okay that's fine gave her my card again she walked back into the building came back out with my food and my card and said thank you and sent me on my way after a few days I decided to check my bank stubs it showed I was charged two well you knowt he sytul

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Jill from hill - 21 d 7 h ago

Visited location 18th and Highland Ave National City Ca. My fries were thrown on my tray without served in the small white bag. I was denied having the fries reserved correctly and when I asked for my money back the arguementive manager refused to give me a rec jack

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Jane Lauren - 13 d 5 h ago

4

Im a employee at Jack in the box in San Antonio Texas store number 926 and our dm son sealing money and our dm Joel know and knew about it he was the one coming in late to get his son Charles and the office table full drugs there is video of it all with both son and dm...Joel everyone that's on salary got paid none of the crew members did the checks bounce you cant cash them on posted date they are under staff and what staff they hav

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Tony Paul - 12 d 9 h ago

4

Staff at the Victorville jack in the box on El Evado gave me a fake 10$ bill change and when I told her I didn't want it she refused to give me a different form of my change. She was very rude and simply robbed me out of my money. I shop there all the time and after that incident I would never go back! Very long lines and horrible rude staff. Stay away ___

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Mina Jones - 11 d 14 h ago

5

I had the worse experience this evening at Jack in Box El Monte located on Ramona and Madera. N Vega push my food into my hands had a hold on the bag and as I got the bag the food fee into my car making a great big mess in my brand new car. I want Corporation to address this situation, want her fired and my vehicle __-

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Anna M. Jury - 10 d 9 h ago

3

Hi Jack! Just wanted to let you know my husband & I had Burger King tacos! And guess what? You have got nothing to worry about! They don't even have taco sauce to give you, they gave use mustard sauce and buffalo wing sauce. Any ways we love you and your tacos! SEMPER FI J ---

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Anonymous - 8 d 12 h ago

This number is no longer in service.

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