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Jack in the Box Inc.

Rating
0.734864
Web
http://www.jackinthebox.com
Related
Qdoba
Address
9330 Balboa Ave.
San Diego, CA
92123
Contact
Linda Lang
Role
Chairman, President and CEO
Phone
(858) 571-2121
Fax
(858) 571-2101
Employees
25,700
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Daniel - 4 h 37 m ago

1

I ordered a # 4 large and a regular mocha, attendee forgets to give me the large cup so I take one , and then accused of taking the cup without paying for it, i reiterate i played for that and when he looks at his screen he sees that i in fact had played for that and then says ," well next time don't just grab the cup on my own in a tone of sarcasm ,he forgot to give e me the cup,the situation could have ended there, but no, he can forget, and I was wrong.

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Gina kay - 4 d 7 h ago

2

Jack in the box on college way in Mt. Vernon Washington is by far the worst and unpleasant place I've ever been to. Every person that works there is Hispanic. That's fine but when u are treated like you are less than, unworthy that's when it becomes wrong. Because I'm not Hispanic I was treated horrible. They wouldn't help me, acted like I wasn't there . Until I verbally said something I didn't get waited on. Then

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Flagged for review. 
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Thomas w klancar - 3 d 9 h ago

3

ack road and Litchfield I just was told never to come back in there again by a manager because I complained about slow service this guy was so rude it was the worst I've ever received in my life and I work at Fed-Ex retired from FedEx and we would never put up with that kind of stuff so I guess I can't go to Jack in The box anymore

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Ronnie Carter - 2 d 11 h ago

Sounds like the same thing is going on in Houston jack in the boxes. But more than other places 529 and Hwy 6 jack in the box is by far the worst in the whole damn world.

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Thomas W Klancer - 3 d 12 h ago

0

My name is Thomas cleanser I go to Jack in The box 5 times a week and Litchfield Park Arizona on Camelback road and Litchfield I just was told never to come back in there again by a manager because I complained about slow service this guy was so rude it was the worst I've ever received in my life and I work at Fed-Ex retired from FedEx and we would never put up with that kind of stuff so I guess I can't go to Jack in The box anymore I didn't get the manager's name but I can find it out

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Gina kay - 4 d 7 h ago

2

Jack in the box on college way in Mt. Vernon Washington is by far the worst and unpleasant place I've ever been to. Every person that works there is Hispanic. That's fine but when u are treated like you are less than, unworthy that's when it becomes wrong. Because I'm not Hispanic I was treated horrible. They wouldn't help me, acted like I wasn't there . Until I verbally said something I didn't get waited on. Then

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Flagged for review. 
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Gina kay - 5 d ago

0

Jack in the box on college way in Mt. Vernon Washington is by far the worst and unpleasant place I've ever been to. Every person that works there is Hispanic. That's fine but when u are treated like you are less than, unworthy that's when it becomes wrong. Because I'm not Hispanic I was treated horrible. They wouldn't help me, acted like I wasn't there . Until I verbally said something I didn't get waited on. Then the next 5 orders after mine got served before mine. I could see my order was done but they acted like I wasn't there. When it got nice and cold I got my order. I asked to talk to manager she went back to get manager. Whoever she asked they both laughed and snickered then told me the manager stepped out. This is America how dare them treat me like I don't belong. Go back to Mexico where you belong or show this country and it's people some RESPECT!!!!

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Alexc smit - 4 d 9 h ago

0

They threated me bad there to and it's sad corporate hasn't done anything about it. The only thing you should do is to tell everyone you know to not support Jack nd the box. Until we start seeing more color in our American facilities also how many Spanish speakers do we need for a predominantly all American society.

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I went to Jack in the Box on Mission Ave in Oceanside, Ca and the heavy man working the drive thru was awful and rude. I will never ever go there again. I was trying to order a grilled burger that was a special a while back and he was so rude not even letting me say anything. Then the order he gave me was terrible with tomatoes so I wasted my money cuz In the trash it went. I will never ever go there again and sad it's across street from me. I already told my neighbors if they ever want J in the B to go to another towns this one is rude and does not get the order correct cuz they don't let the customer talk. Rude. Again I will never ever go there again. He needs to be fired. I can't get into my email cuz I don't know the password so don't respond. I just want to tell you of my terrible terrible experience I had here and I won't go back. - 5 d 6 h ago

I went to Jack in the Box

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Sammy Garcia - 7 d ago

5

I don't have a review but a comment regarding a item on the menu years ago and was wondering if it was ever coming back. Your beans & cheese burritos from back in the 70's. Those were out of this world.

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Key73 - 7 d 15 h ago

0

My husband and I went to the JIB on University in Prosper,TX. Proceeded to the drive thru where we were told their system was down and they couldn't place orders. Ok, not a big deal, network issues occur sometimes. So we decided to drive a few miles down the JIB in Crossroads. Placed our order at the drive thru, paid, received our drinks. We ended up waiting over 25 for a chicken sandwich combo and a buttery jack combo. Juan, at least that what his name tag displayed was working the window, never once came back to advise why it was taking so long. Eventually my husband blew the horn to request a refund however Juan said he didn't know how. When I asked for a manager, I was told there was no manager on duty. We ended up leaving without a refund and the food still wasn't ready.

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cheyenne - 9 d 9 h ago

0

OMG! I just saw the video of the deaf women and how she was treated, this shows how business like yours care about just making money and treating customers very badly, you know when a business starts out you depend on word of mouth to get business. Well you can depend on word of mouth here, after I saw this I was very angry and I will no longer go to Jack in the box and I will do every thing where I live to make sure you don't get business. This women spent over 2 hours at that location and not 1 person of mangement from that place helped that women. You said that you fried that person well a lot more people should have been fired, people that was in charge should have been fired. 2 hours no help from any one in that store. I hope that women sues you. I am a disabled vet and I know how it feels to be treated that way. So right now I am getting together here disable vets to go to your business to make sure you don't get any business.

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Thomas Ray Coker - 9 d 13 h ago

0

I didn't appreciate a 7 am text notice concerning your products. Someone in Marketing needs to learn common curtesy and good sense.

I have opted out of any further notices and removed your app.

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Tony - 10 d 21 s ago

0

Unbelievable how bad the food served was at kennewick clearwater jack in the box !this was even worse than a joke and they had their bathroom keys sitting on the food counter? Nasty!!!

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ZaCoreon parks - 10 d 41 s ago

0

I just had a freaking finger nail in my taco!!!!!!

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Thomas Kurtz - 11 d 5 h ago

0

Just an FYI but the 30 minute restriction sign put on your dining rooms needs to apply to all parties that use the dining room not just individuals how may I say with different circumstances or lower incomes we are discriminated against very highly at one of the Jack in the Box locations in Arizona at Mill and Southern to where we were held accountable to that sign and there were other customers in the store that were well over 30 minutes they were not spoken to at all The manager was very unprofessional and treated us with complete disrespect. I think the idea of the sign is good but needs to apply to everyone.

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San Diego city colllege discrimination - 11 d 6 h ago

0

Hi, how are you? I and and at least four other people traveling through would like to report the conduct of your night staff security guard by 7 pm last night who i believe got enough off around that time frame traveling from back Eastern coast. But, i believe his ethnicity was biracial, he looked Hispanic in his 20's. That i and a lot of travelers witnessed his behavior out of conduct and should be fired. At your city college location in San Diego California. I witnessed a young 19 year old Trinidadian Dominican female get discriminated against and man handled who I and a few travelers had the decency to talk to converse with her foster mother and confirm thing's. That if you talk to this male he's lying! The young lady I had the decency to talk to her foster mother is not from California nor San Diego. And needs justice. She is being preyed on and lied on for her credentials, talents, being accomplished and educated and something needs to be done. She resides back East in upstate New York, valedictorian at the age of 13, ten scholarship's, all Catholic school's. With her third degree by 16. All confirmed legit. She also has been doing professional Ballet, Jazz, Tap, theater acting, modeling, since 2, for twelve years' in New York, Philadelphia, and D.C. as confirmed by her foster mom. Worked in health care Medical archives, spu, histology at 17 in Pennsylvania, court reporting at 16, and teaching at 15. She also did media/communication's, in Pennsylvania, as confirmed by foster mom. and has six record label offer's as confirmed by foster mom. Is why she ventured to San Diego. Three ladies asked her to sing here, but, don't live here. Been on thing''s and credents and education and acccomplishemnts all documented. And been on stage since 2 for twelve years in process to make a decision up and coming. And confirmed by foster mom who has a lengthy background also. I've witnessed this young lady get preyed on and abused in her travels, even lied for envy. Beaten ed also. Never done drugs, drink ed, nor smoked. And has a resume beyond the people that reside in San Diego. Nor does she live here. And all her stuff is documented. and foster mom spoken too. And in San Diego, people not on her level if you look. They prowl, envy, and prey. On this day last night September 9, 2019. I witnessed one of your male security guard's approach this young lady who had her own visa card, as i mentioned very established! I seen all her documents and spoke to family. She does not live here, traveling, and does have all I mentioned. She is a valedictorian, at 13, ten scholarship's, six paged resume, professional Ballet, Jazz, Tap dancer, theater actress, and model for twelve year's in New York, Philadelphia, and D.C AND singer, been on thing's. I seen her documents, and spoke to her foster mom who above credentialed as well. Both girl live back East. And if you look around San Diego, no one levels up to her credents. Your male security guard 20 year's of age man handled the girl for talking about her resume to another customer what she was doing in San Diego performing, and also approached her in a degrading manner. Envying her credentials, saying she thinks shes better. Nobody cares about her credents. The young man grabbed her arm, told her degrees credentials suck, welcome to San Diego. She pulled out her credentials trying to show them and he did assault her! Over jealousy. Because he got jealous to see she's younger and has it better than her. When she callled her foster mom to say she was being discriminated against this young man, put her out the store and started recording her with his cell phone and lying on her! Allowing other people to prey and envy her. None of these people got what her or her foster mother has. Who i seen all this young ladys credents. She paid for food with her credit card also shown And foster mom confirmed all credents and accomplishments. He attacked her. Her being one year younger then him, and having better resume than him. He called her Bitch,. Fuck your talents, education, degrees, education. Go back to New York. He said he gets free food. And was intimidated by her resume being more than the average 40, 50 year old. all CONFIRMED BY HER FOSTER MOM, WHO HAS A ACCOMPLISHED BACKGROUND ALSO. He did make a pass at her. She said with her back ground she doesn't carry herself that way. and SAID HE BECAME JEALOUS TO SEE A YOUNG WOMAN BETTER CARRIES HERSELF YOUNGER WITH MORE THAN HIM. when SHE SAID SHE WAS GOING TO REPORT HIM. he GRABBED THE YOUNG GIRL'S ARM. said FUCK YOUR DEGREES, TALENTS, AND EDUCATION. and HER HAVING IT BETTER THAN HIM. he WAS VERY JEALOUS OF HER TO SEE A YOUNG OVERED ACCOMPLISHED FEMALE TURN HIM DOWN WITH TALENTS, EDUCATION, AND OVERED ACCOMPLISHED. when SHE SAID SHE WAS GOING TO REPORT HIM, HE GRABBED HER. and SAID HE WAS GOING TO HANDCUFF HER FOR NO REASON. and SAY TRESPASSER. Elizabeth, Kenneth, AND Barry. travelers FORM Colorado. the YOUNG LADY SPOKE TO FOSTER MOM AND SAW CREDENTS, AND REASON, TRAVELING IN CALIFORNIA. ALL TRUE. She has everything she said. Got envied. And the young man security guard, jealous, inappropriate. LIED, MADE A PASS, GOT JEALOUS OF HOW SHE CARRIED HERSELF CLASSED, AND HER TRAVELING ON A HIGHER LEVEL IN LIFE. HE WAS AT THE CITY COLLEGE LOCATION SAN DIEGO MIXED RACE, 20 NIGHT SHIFT YESTERDAY GOT OFF BY 7. I HEARD SOMEBODY SAY ANT OR ANTHONY. NEEDS TO FIRED! LIES. WE SAW EVERYTHING. YOUNG LADIES FINE NOW

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Olly - 12 d 4 h ago

0

From the City of San Antonio. The WORST fast food restaurant in the world. 95% of the time I would go I always got horrendous service. Let me tell you a few encounters I've had with this place. A few times no one was on the headset so I had to drive up to the window. One time, maybe 10min later waiting there I call that location and tell them I am at the window. a lady came up rudest lady I've ever talked to. She said "yea you wanna order?" With the ugliest attitude ever. I said "not anymore" and drove off. A customer should not have to call to get someone to help them at the window!!! Another time I drove up to a different location same city and the guy said give me a sec right away at the window. I felt so uneasy because of every experience I had he said "drive up right quick." I drive up he said "can you hang on a sec we are on our dinner break?" I immediately said "are you kidding me?" And I drove off I was so upset. Customers beware. I have many other stories too but these were most alarming to me. If you do narrow it down I think it really is the employees that work there that cause this problem but then again where does it stem from? I will admit fast food has got to be the worst job in the world so why not pay the employees right. Maybe a small benefit? You know you have the money to do so. That may make somewhat of a change. Or are these places just worried about extra profit. Is there a lady/man in a suit just raking up the money oblivious or unaffiliated with the people working under them. whoever owns this place don't you take pride in your restaurants? If you did, you'd probably be blessed and making triple what you do now and everyone would be happy. Just some advice

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Anonymous - 13 d ago

Absolutely the worst experience I've ever had on Jack-in-the-Box in Reno off of McCarron and South Virginia the kids were just standing around talking I've got fries and a burger my burger was ice cold my fries had black specs looks like the fire has been cleaned in weeks and they're just staying around my customers are waiting to take orders they're not cleaning or sanitizing anything horrible experience I will never go back to Jack-in-the-Box

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Anonymous - 16 d 11 h ago

0

Worst place to work I never got paid!! I am about to call Labor

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Anonymous - 14 d ago

Dude thay happened to me what was the stores location or store number

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Box to order just five orders of tacos and they told us it would have to be a long wait because a person ordered 60 tacos before us and I don't think that's fair they could've just taken given us our tacos and get us out of the way but now they made us wait for at least 30 minutes before we got our tacos 10of the . anonymous - 14 d 32 m ago

I came in to jack in the Box to order just five orders of tacos and they told us it would have to be a long wait because a person ordered 60 tacos before us and I don't think that's fair they could've just taken given us our tacos and get us out of the way but now they made us wait for at least 30 minutes before we got our tacos 10 of them.

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camil - 14 d ago

0

To Whom This May Concern; Jack In The Box Inc. Northwest Food Management group & PARS GROUP LLC 11411 NE 124TH ST. SUITE170 KIRKLAND, WA 98034 I regret having to write to corporate, and report my dealings with the company JACK IN THE BOX and its Northwest Food Management Group and PARS GROUP LLC. For the record I am a former empolyee I have worked for the company JACK IN THE BOX on and off since 2016 my experience with JACK IN THE BOX AND MY ACHIEVEMENTS ARE 8 different locations- my 1st store Bend Or. 805 NE 3rd St, Bend, OR 97701 (2016) 2. Store524 Kent 8829 S 180th St, Kent, WA 98032 (2018) 3. Store 1805 Pioneer Pkwy E, Springfield, OR 97477 (2018) 4. Store 4810 NE 4th St, Renton, WA 98059 (2018) 5.Store 1907 4th Ave S, Seattle, WA 98134 (2019) 6. Store# 8405 14206 1st Ave S, Burien, WA 98168 (2019) 7.Store 18213 Aurora Ave N, Shoreline, WA 98133 (2019) 8. 12515 Aurora Ave N, Seattle, WA 98133 (2019) 2different states- Washington & Oregon- 2016/ 2018-2019 My experiences with JACK IN THE BOX Northwest Management Food Group & PARS GROUP LLC. Have been less than what the Workers Laws allow or would deem satisfactory work conditions for any employee of any company/ or franchise. I have recently had to endure, AUG 2019 at the Burien Location; MY Religious Freedom being the factor of ridicule & punishment write ups. Retaliation after Reporting this to a district manager after I gave my two week notice. And I stayed 10days of it Management Refused to transfer me. Due to the fact I did stay the complete 2weeks. I have also Endured Racism mid July 2019 at the Burien location store 8405 One of my coworker at the time who is Latino informed "how he doesn't like serving the "BLACK" customers he only likes to serve the Mexican, Asian, and American whites . at the Drive thru Me being American And Black. Couldn't believe what I was hearing I reported it not only to my team leader MIA at the time I also reported in to Miguel our manager and our district Managers both Luis and Laura. No action was ever takin as far as that situation went and since all these JACK IN THE BOXES ARE MOSTLY 98% LATINO KINDA MAKES YOU WONDER IF working in that kinda of enviorment do your Rights as a AMERICAN CITIZIN APPLY? one thing we all shouldn't have to wonder about is There is No ROOM in the Work Place for Discrimination besides it is illegal . it is also a well know Latinos are very racisit when it come to the American BLACKS Here is a bit of an older issue I had with the renton store Dec 2018-2019 At the Renton location I caught and reported a MANAGER named DAISY still my hours I worked off my check . she would Erase my name off my hours after I have already clocked in and put her name in the hours I have worked so on January 5th 2019 I went to pick my last check when DASIY refused to give it to me knowing already what she did. I reported it again to corporate. That was my 1st encounter with LAURA DM who launched an investigation. And it took them 3 full week to pay me which JIB Northwest Food Management Group made me wait after their employee stole my cash . I also call the police No serious action or discipline happened to that manager Which again I can't not stress how illegal that was On top of her hiring me over the phone and having me send a picture of my Id and social security card. She is also Latino. And now I am worried that since she stole my money of my check no telling what or who she has traded my information too or which I am highly concerned. So recently I have pick up a job at the shoreline location hired by ivvone. She informed me that I would be working for her store and 125th aroura which was fine with me. I go work 125th store night crew. I get a call from JOSE the manager of 125th and also Ivvones husband He informed my my till was 177.00 short and I have to pay it back in full in cash to him, or he is going to report it . he then informs me that he doesn't want to report it he just want the cash from me . The following night I was to work 125th again I text him and asked if there was any set total amount I was to drop he said no then I went into full detail on how I feel uncomfortable working for his store I have cashier for a long time and my till has never been short let alone 177.00 so I work that next night as scheduled and he informed me again my till was short 54.00 I do know that when a till is short it is a write up and an investigation. I then requested for Jose to launch an investigation due to the fact. I find it strange that he would press me for the 177.00 instead of launching and investigation. The last night I worked Jose came in and said my till was short again the money he claimed I was short was in my till. So the thing that I have Endured to work for JACK IN THE BOX Is very alarming And there have BEEN a lot of red Flags I have called corporate so many time it is just the same 3 people and NORTHWEST FOOD GROUP &PARS GROUP LLC are the same people no one can ever get a hold of the owner or anybody to resolve any of these issues. I am writing this email. As a last admitted to resolve these issues fully or I am going to have to go a the legal route A lot of these things happening are WAY ILLEAGL Thank you for your time

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Anonymous - 15 d ago

I went to one of your stores in Westchester Ohio best burger I ever had people were friendly help full it was my first time not my last loved it nice people hot food great job guys loved it best burger and it was hot wow Victor Bray

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Steve - 15 d 4 h ago

0

I believe Jack in the box in Clearlake ca should be checked the ac rarely works the place is run poorly and they have bad customer service

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