The worst customers service ever not once but twice .Shame on who ever hired this person to be in charge.Jack in the Box in Rocklin Calif on Rocklin road out bacon cheddar potato wedges the wedges were there and a size of a pea if that of cheese 2 maybe three bacon piece.the service was know better.
Disgusted with the food and employees. I will never eat at Jack in the box again.
Check out san antonio tx locations
Im a new hire, i dont like the invitation for selling drugs or using them, specially at work. #1
#2 managers need dictate job title a little bit better
#3 excuses forever...
Can seek lawyers here for feeling uneasy about going to work?
I cone to jack in the box twice a week and they never have the shake machine working
If it's a broken down, run down place... WHY do you keep going back twice a week then? LOL you stupid of something?
Your food is the greatest. The Silsbee, Texas place nervier has any clean worker in it. We love to eat at your place. The people working in the place don't measure up. One time there was black guy manager that really kelp things nice and clean. And the workers were clean. The last two years has been terrible.
I had the most horrible experience in my 65 years with your place of business this morning. I was overcharged intentionally and when I brought it to the person at the windows attention she threw the food at me. I wasn't reimbursed and food sitting on my desk 5 hours later. I can't imagine ever going to any of your fast food restaurants ever again. I want the person fired who threw food at me. Unfortunately, you don't answer your corporate number.
413-- Irene said, "My, what a small organ." Don replied, "I didn't expect to play in a cathedral."
We were traveling to Phoenix from CA, craving Monster Tacos and googled to stop in Blythe CA to take care of that craving, only to be told they were out of Monster Tacos!! 03/12/2018. @ 9:30 pm. So we went next door to Del Taco... unfortunately... How can Jacks be out of Monster Tacos????!
I was supposed to get payed on the 7th. But somehow my check wasn't there. Texting the manger and no response expect for let me check the email. That was all on the 7th. No answer for two days. Where's my money I didn't work for free and my hours better be right. San Antonio Texas
Jack in the box at 4717 evergreen way everett was 98203.
I don't know what's happened to this store in the last month but it's very dirty and sticky, the food takes 20 minutes sometimes to get. Twice lately I have walked out because not body can bother to walk up and take customer orders.
My fries the other night were so hard I would have broken teeth to eat them. Last week I was in line and 3 people in front of me were returning orders (the petrafied french fry day) and one poor guy they seemed to forget his order completely and his number was 10 numbers below mine.
I come to this store 5 timesa week probably, I DID but not anymore.
It is sad to see one employee running the drive thru and dinning area and register at her name was Lenten she was the only employee there at the jack in the box on rigsby in San Antonio Tx that is very unprofessional for a business and safety
I ordered a chicken sandwich combo, chicken strips and three ultimate cheeseburgers. I had a problem with everything. First my bun on the chicken sandwich was as hard as a rock. Then I didn't get any sauce with my strips. Then the issue with the cheeseburgers was they were a part of the Dallas Mavericks promo. I was told I could not get a third burger unless I was present. I have an injured leg and once I take my brace off I'm in for the night. I called the lady and told her this where I felt she was insinuating that I was trying to get extra food. I just was very unhappy, with the service and the food.
Every time I go and order something at Jack In The Box in Wilmington California there is either messing up my order or there's nothing inside whatever I ordered then they overcharged me until I have to go in there and tell him what's going on today I had an incident and I try to call them I was talking to one of the representative and they hung up on me now this is the way you guys do business and this is how you guys operate especially the one in Wilmington California if I was the owner I would fire each and every one that's inside that place all they do is talk all they do is get every order wrong if you are a manager or store shareholder can you please contact me my name is Edward its (hidden) I was very very very appalled about how they run business here in Wilmington Jack in the Box I gave her a coupon like you always do and for some reason all of them have attitudes they don't speak English what's going on here we're really got me is that whoever was on the phone hung up on me trying to explain what I was experiencing and I was experience this all the time and this lady hung up on me and if it was a person I think she's a manager the one I was talking to she got upset and hung up that is no way how to deal with customers because that's how you lose customers and you will lose Revenue this Jack in the Box's Wilmington needs to get people that know what they're doing to service our customers better
Went to store #8470 in March 5th. Was charged 8.32 for a croissant add egg and chez. Other stores are much cheaper for same item. I asked emp. Jose, why so much? He replied, that's the way we do it here! I ask why? I go to jack in box almost every morning, buying the same thing. I need a list of non corporate storage so I mite avoide them and not have to pay almost double for a great sandwich. I have always enjoyed coming to your stores , but need to not feel ripped off. Thanx for your time. Please get back to me. A loyal costumer.
I visited the jack n the box @ 1441 MLK blvd in Los Angeles,ca I ordered a Buttery Jack Combo, what I received was a mess two flat buns, old meat sorry ass bacon, the last I checked A buttery jack has lettuce tomato, sauce, what I got was not that, I called them and was told that's how the buttery jack comes, wow , I posted the pictures on @jackbox twitter page no response so I guess that's the way the combo comes now. never again
I just went to the Hazelwood Mo location at 322 Taylor Rd, Hazelwood, MO 63042 that is suppose to be 24 hrs. I got there at 10:30pm and they told me they were closed.
So I went to the Florrisant Mo location at 4595 Washington St, Florissant, MO 63033. I told them I wanted all my food made fresh and when I got home I had old tacos. The lettuce was old and brown and the cheese was hard as a rock. For someone to specifically ask for their food to be made fresh and then are giving old food is ridiculous. They were being ignorant and should be fired. The manager on duty should be ashamed for allowing that type of food to be served.
Hi, I had to return to your store in Watsonville Can JIB574, I ORDERED A #14 got home to find no chicken nuggets, but jalapeno poppers. I called and drove back down there.was given some very overcooked nuggets. Also the employee started to trow the poppers away, but then put them back under the warming lights. I will not return to this location again. My name is Annette Casillas (hidden) I wonder what the food and handlers policy is on this.
I was not at all pleased with my breakfast at the Renton, WA location today. I ordered a sausage egg biscuit and it did not come with a scrambled egg as shown on the menu pictures. The egg was crispy fried and all I got was the white part of the egg. I don't like fried eggs and if the picture had shown a fried egg, I would not have ordered it. In addition, the food, including the coffee was cold. I never venture out to order anything but your tacos as they are the BEST. However, today I thought I would try something else....big mistake and I won't do it again. I was not at all pleased and my husband's meal was no better.
My name is Sean Shankar the jack n box 24th and baseline in Phoenix ARizona is always out of fries shakes and other foods at late night poor service and management
Ocean Blvd. & Termino in Long Beach, Jack in The Box. Been going here for 12 years. Within this last year 2017 we have been overcharged too many times! Today over charged $.50. Claimed by the cashier that the prices shown on the screen when ordered may be from previous person's order!!!!!!!Wrong. This time I refused to let it go! They argued that the price was correct. I insisted they go out and check the menu posted for drive up orders. The price then was corrected and gave me ' MY' $.50. There is principal here. DO not steal a mistake OK correct it. BUT to make up excuses for the overcharged amount has now insttigated the next time I'll have the police officer friend with me to witness this deliberate theft and file a formal complaint, since corp has no interest or moral values to over see who is hired or maybe they are a part of this theft ring.
CREO QUE YA LLEGUE AL LIMITE CON LA ENCARGADA LLAMADA "MARIA" Y ES POR ESO QUE ESPERO QUE TOMEN CARTAS EN EL ASUNTO, ES GROSERA Y PREPOTENTE AL IGUAL QUE TIENE UNA FORMA DE TRATAR AL CLIENTE SIN PROFESIONALISMO NO SE SI QUE EL CLIENTE ES EL QUE LEDA SU SUELDO? ESTOY MUY MOLESTO SIEMPRE NOS PASA ALGO CON ELLA A MI FAMILIA O A MI, ES EL JACK #330 EL QUE ESTA A UNAS CUADRAS DE MI CASA PERO MARIA CUANDO NO ME DA LA ORDEN MAL,FRIA,O EQUIVOCADA SE TARDA COMO 15 MIN POR DTRH. YA NI SABEMOS SI ORDENAR ADENTRO DEL RESTAURAN O DTRH !!! ESPERO Y TOMEN CONCIENCIA QUE ES UNO QUIEN LES DA SUS SUELDO.
My son just left the drive thru after an order. He ordered 1 jumbo jack with cheese, a small fry,and a small coke. (#4). 3 orders of the 2 tacos (total of 6 tacos), one #10 which was a spicy chicken sandwich, medium fry, and a medium drink. 3 chicken sandwiches, and 3 jr jumbo jacks.
This was a semi large order, but nothing major. When he got home, and started passing out the family orders, he found that the tacos were missing, the 3 jr jumbo jacks were also missing.
I called the local number approximately 5 times. 2 turned into the fax ring. Finally a male answered, and when I explained this to him, he told me that my son should have checked the order. I told him who was the idiot that didn't get the order correct. He was offended by my comment and said I shouldn't call him an idiot. I then told him "well, who was the incompetent employee who messed the order up?"He said he was, and that he was the manager (Tony) I stated you're the manager and you did this, and you couldn't get the order correct? He told me to come back and he would replace the items. Now, I live at least 15 minutes away, and it being Friday at almost 3:00, I suggested he hop in his vehicle and deliver it to me. I asked for his Director's number. He threw the phone down for about 3 minutes and gave me a 916 number. I called it and guess what? Yep, the wrong number.
While some of the employees might be hard working, this manager needs to be sent back to the foreign country he arrived from. I've frequented this Jack in the Box for at least 35 yeas+. I'll never go back, and I look forward to the day that they turn it into a better establishment, like they have in the recent years.
This Jack in the Box is located in Stockton, Ca. March Lane location. telephone number (hidden) Manager was Tony, and he told me his district manager was May or probably Mai.
UNBELIEVABLE! Just got off the phone with corporate and once a franchise is purchased - they no longer care! Even when purchasing a meal - to add an egg or purchase one for your dog - $1.09 - FOR ONE EGG! I can get a hamburger patty from McDonalds for $.60! I checked Brighton, Commerce City and Thornton (same owners) and they all are greedy - LOST MY BUSINESS WHEN CORPORATE DOES NOT EVEN CARE HOW CUSTOMERS ARE TREATED!