Went to JITB in Oildale 9/9. I ordered the Patty Melt special. I get all the way home and I have NO IDEA what they gave me. It was not a patty melt. It had mayonaise, mustard and no grilled onions. I called & then manager answered. I asked her what was it they gave me and she said oh that was a breakfast item. No..it didn't have any eggs or bacon. I had to ask her to repeat as I could hardly understand what she was saying. She said come on down and we will make you another one. I said I am not wasting my gas to come back I just wanted to know how they could not get one order correct. There was only one other person in the drive thru ordering. She hung up on me as I was talking! I called back 5 times to ask why she hung up and a boy answered and I asked what the supervisors name was and he hung up on me! I then called Corp and filed a complaint and was told someone would contact me within 2 days. Still nothing! We can't go inside and I feel they have one job! Get the order right in the drive thru! Corporate should at least call back and followup!
I had the worst experience last night and I will never return my tacos were ice cold my frys to my jacks spicy chicken strips were cold when they told me they were making everything fresh!!!! On top of that the team members had horrific attitudes to be working in the field that they are when I asked for secret sauce they gave me taco sauce and only taco sauce they rolled their eyes when my mother asked for a cup of water and had a tone in their voices when they repeatedly told us to pull up while it took them 30 minutes to get our food out the only thing that was good was the soda I ordered with my meal!!!!!
I will NEVER order from JITB again. I ordered and was overcharged. I ordered one meal and was charged for a more expensive meal. The girls asked what she could do to make it right. I offered to pay the difference from what I was charged for the 3 egg rolls. She said she would give them to me for being overcharged. She put them in my bag and the manager said No, took them out of my bag, handed me my bag and closed the window. The doors were locked and they wouldn't open the window. I hope that 1.45 I was overcharged was worth losing a customer over and the shit storm I have started for JITB on social media. The entre staff at this JITB needs to be fired and I have contested the charge on my debit card. JITB can go f*ck themselves.
Your app sucks.
Got a coupon for free fries with any purchase
Went to redeem at the window, then I noticed only on
the mobile app. Left the food and drove away. Bait and switch? Not on my dime.
We just tried to buy food at East wenatchee jack in the box We were in drive through and I asked what was on a cersaunt and he could not tell me and I told him we had two orders and he said he could not take 2 orders I asked why the manager said because there are cars in front and back of you I said yes I know I have been waiting in line to place our orders she was very rude and would not take any order and said I would have to come inside. I had to wait in the line until the cars in front of me got their food and when I got to the window I asked to talk to the manager after waiting 3 minutes for her to open the window she said that's me I asked why would you not take our order I had only been at the order window for one minute she yelled at me and closed the window in my face both of them should be fired I will never go to jack in the box again
We just attempted to purchase food from store number 624, all that needs to be said was rude and unprofessional. When we asked to speak to the manager she was just as rude and unprofessional to us. She did not try to rectify any of the situation. We will never return to any Jack-n-Box. My rating is less than 1 star.
I went into the jack in the box in elcampo Texas and their was two customers on the inside with out a face mask on when y'all literally have a sign on the door .. Also you have workers that don't wear a face mask also, I have a daughter that works for your company . This is sad especially if she happens to contact Covid-19.. if this continues I will be contacting the health department
Ain't you all supposed to do more than one order through drive thru cuz the employee that was there this morning never wants to and is rude located at Del Paso Rd
Jack in the Box Inc. is unfair to those of us who don't have or want a phone that downloads Apps. Ergo, we are not able to take advantage of offers that Jack has BECAUSE YOU REQUIRE THAT YOUR APP BE DOWNLOADED.!!!
So my sister and son went to the Jack in the box in Surprise, AZ (1563) at 1143 today and only one vehicle in front of them, it was asked to pull around to front and wait, my sister ordered and was asked to pull around because they were told they were busy. Mind you I live 5 min away, and the van owner asked my sister if she ordered a lot and she said kinda, and he said he didn't and he was still waiting for his food. When my sister got our food, she came back to my house (5 min away) and all orders if tacos were cold, they forgot an order of French fries and no ranch, even the hamburgers were cold. And I tried to call twice and they hung up on me...no answer, just hung up. My sister went back there and the manager was so rude and said that it couldn't of been cold, and its been a half hour so of course it is cold. She also said they don't have extra tacos, because they have been busy. The manager went to vack and got new ones, but gone only 2 min, so you know they aren't fresh. Never got her her fries. Mynsister got home and the tacos were still cold and had a nasty after taste. Now I cut even get ahold of corporate..sad. Will never go back. Just lost a loyal customer.
Every time I try to eat there they say the are not taking orders and I'm not kidding it happens every time I go there the one in Bridgeton mo. 63074 what's the deal
Disrespectful wemen in Nogales Grand Ave. Sarcastic and do not know how to count tacos. So sad I need to speak up don't want this to happen to anyone else. Names Karla Eileen and Jessica according to leader Karla. They need to learn manners. There was a mistake in my order through drive through. They asserted that the order was right with out even checking my bill. With their awful manner called me a liar. One danced around sarcastically saying I dont have them I didn't eat them. They would not give me the managers name and told me to talk to Jessica. I explained that I felt embarrassed with the way they treated me and that they should not have that manner with people. The lead told me don't worry I'll give them to you but we did give them to you. I said I do worry because you did not give them to me and your manner is offensive. So sad that they act that way with people going through a pandemic and other stresses. Not cool. They need to learn manner and respect. Cooks are good. Cashiers and packagers are rude and do not pay attention or don't know how to count.
Hello. I have a request. Can you bring back the original Chicken Supreme. Please? Oh how I miss it.
SPREAD THIS ALL OVER TOWN:
A reliable source told me this happened this evening. He was the one who placed the order for them.
Just spoke with a good friend who pulled into our Jack in the Box. There was an out of the area engine company, San Francisco, in the parking lot. One of the firefighters walked up to him and asked if he would place their order. The firefighter had walked up to the drive thru window to place his order and was denied service because he wasn't in a vehicle. Seriously? No more Jack for me...screw them.
Sad this jack n box us always closed in the morning there enough staff to unavailable to un lock the doors i have talked to other staff and have told me if you nock they will let you in to order. They didn't so i went to drive thru and complain that why they haven't opened. They had no answers, But finally let. Me in with in incomplete order i did even get a receipt to prove that proved that my order was incorrect without my milk.i also had checked online to make shure your store was opened before goin.
South Napa, CA. RIDICULOUS!!!!! They would NOT open the door even though it states "DINING ROOM IS OPEN ONLY FOR TAKE OUT ORDERS" The workers must be high or not attentive whatsoever. Shitty management and shitty establishment period. RUDE ASS WORKERS AS WELL!!!!!
The manager located on 51st and Roosevelt is unprofessional and disrespectful.
The store located on 51st ave and Roosevelt is sooooooo horrible the manager is so disrespectful as an asshole she talks down on employees and she has lost so many great hardworking employees because she was thinks since she works for the store at that location she says "it's my store and my rules and you do whatever I tell you" but she is so unprofessional she literally talks shit about employees and is also soooooo unorganized. They try and steal hours from employees. You have to keep bugging and beg for the money you were supposed to be paid for and they don't give you your money until the next month. They make a schedule for the week but they change it the new day of the week and everyone is so confused on what time they come in because they alwayssssss Change it literally after they've made the schedule and call as if I know what time I go in on the new schedule they recently made after they gave out the first new schedule of the week and she wants to get mad when its not even my fucken fault. It's soooo I organized and soooo unprofessional of that new manager she is soooo disrespectful and thinks she can do whatever she wants with us employees. I'm working for you, I'm not working to get disrespected and taken advantage of. You guys don't even give me the money I'm supposed to get which is illegal. I'm about to take this into legal action if you don't answer my call.
I purchased a meal from Jack in the Box, Address: 1105 N Main St, Manteca, CA 95336. My teeth were surprised half way through my 1st taco. I bit what I thought was bad lettuce but in was actually a bag of meat. I was and am totally disgusted. If the bag can make it this far through the inspection process, who know what else can. I contacted the corporate office and all was received was a notice of acknowledgement. Still waiting....
Everytime I go to the 5600 s grand store they either give me the wrong order or don't give me all of my order this is all the time so apparently that store is the stupid people store and you tell them and they get mad and tell you to leave so I would get better management of that st
I would like to issue a kudos to the employee in San Marcos Tx, she works 6 to 7 days a week and covers for employees when needed she is my daughter and only get to see her 2 days out of year or if I needed medical attention she works holidays and has a family of 6 I don't think the company or district manager recognizes her hard work
she has been there for many years name is Veronica Garcia if I was someone I would reward her on a good job and is a asset to the company.
The manager and co worker on duty are very rude loud obnoxious, and ghetto. S number of health code violations and foul language when taking to customers. I'll never spend another cent in a store people like that work in. It's a shame.
We visited the Jack in the box location in O'Fallon, MO this afternoon for lunch. We sat in the drive thru for approx. 30 minutes waiting for our food. This was absolutely ridiculous. It's quite the oxymoron - Fast Food! Obviously, there weren't enough employees working today.
I won't be visiting this location ever again.
Wait in line for 20 minutes for guys say we're 2 new people we can only do fryer. No burgers no nothing sorry for inconvenience. Granite city Illinois. Absolutely sad for jack n box.