I received coupons for complementary combo meal. I live in bullhead city AZ, and the town only has one restaurant here. I took my coupon in and because the manager does not know what he is doing my coupon was denied. I thought jack in the box honored their offers, I guess not.
I received a coupon email since I joined your fan club. I eat at the one on W Camp Bowie in Ft Worth, Texas often since it;s about 3 blocks from my home. I am 71 years old and feel I should receive respect even if I'm wrong or right. This morning I saw the coupon for the breakfast platter for 2.99 so l went through the drive through and the coupon said show this to the cashier so since l don't own a copier l took a picture. When l got to the window the girl had totaled it, l paid her and said did you take off for the coupon and showed her my phone, she showed her boss and she adjusted the total..good business. Then tonight l went again to get 2 ultimate cheese burgers for $5.00 my favorite. My total at window was $18.79. l handed him a $20.00 bill and remembered the coupon and tapped on the glass even honked the horn. I said wait I have a coupon and showed him my phone, he took it and showed someone and said it's too late now, you have to tell us when ordering. l said that's not true, l did the same thing this morning, they adjusted it. Besides the email said show this to the cashier and l did just that. l said just give me my $20.00 back. He told me to go back through the drive through. So even though l'm crippeled l parked in front and went in. l told the young man at the counter that l didn't want this order since they wouldn't honor my coupon. He then handed me my $18.79. l laid it all back on the counter and said i paid with a $20.00 bill, he didn't give me my change, he went over and got my
change and before l could say Thank You he said if you ever throw money at me again l will have you arrested. Now let's be logical here, had i thrown the money coins(3 quarters and 4 pennies) would have rolled off the counter and l would never do that. As soon as he handed me the change, He then told me "please leave now and we'd appreciate it if you never came back again". l said gladly. l was never loud never yelled at any of them.
I'm sure there are cameras there to verify that l didn't throw the money at him. l drove across the street to Whataburger where l spent $19,00 and was treated with courtesy and respect and will be dining there in the future, Good Bye Jack. You can remove me from further emails in the future. l am a devout Christian and always treat people with respect and courtesy, unfortunately, l expect the same. Sincerely, Robert Graham
Ima,suing for Racisim, big island hawaii.
Hi my name is Patricia Thompson and I work for Jack in the box. And it is sad to see how far Jack in the box has falling in these last year's, I see other employees not caring about there job they are there for just the pay check. But I feel that Jack can make a come back if we all work as a team and Deliver fresh food, fix the store that are bad, then give a new inside look. And employee people that really care for the company. We want to wow our customers not repel our customer. Thank for reading from a employee that really cares. Patricia Thompson/ marroquin
Jack on the box on Mexico Rd & Cave springs St Peters, Mo.
The place was dirty,tables sticky,stinky like it was a death Animals inside, close to the counter,but the Whole place was stinky.
The employees say to us that cant get ride if the smell, While holding a spray can ,like he was traying to tell us we are trying ,and I replay look at the counters,its nothing that water, soap,and blech and scrubbing can not fix.
I ask for my money back, the manager ask me was wrong with the food,I say I do not know but Im not eatting g here the place its dirty,look at the counter,plus its so stinky that im not staying.she proceed to give my money and she had the osady of telling me I'm just going to returne for your food that I have not recive jet,but not the drinks,And I say its ok just wanted to leve the place but she did not acknowledge the problem ,they all look not well, no personal hygiene.
That place use to be clean,smell like food I was surprise with management of the place .
July 12 2018 around 11:00 or 12.
DISGUSTED OF PLACE AND SERVERS.
PLEASE CLEAN IT.
STARING FROM ......
I went to your location 9220 Flair Dr., in El Monte and used the drive through. Before I pulled up I noticed the car that was in the drive through at the speaker box ended up driving pass the window. I wait a couple minutes at the drive through, continued to get someone's attention but no answer. I drove up to the window and the lights were on inside but no was around. The dine in area was empty and I waited their for a couple more minutes honking my horn. No signs were posted at the speaker box or window. I drove around to walk in and the doors are lock and no signs. I see a few staff way in the back but no one came up to let me know what's going on. I hope your staff at that location are ok, as it didn't look good for them.
In lakewood washington they have a guy working there he is on drugs and hero lives with his mom beats women and abues his kids needs to get straitened out before he has a job food was losy his name was mike bad for the business saw other reviews on the internet was bad
Jack in the box on euclid has the worst manager in existence . Palette is her name she managed another store not far from the new location shes at i do not know if its her being so old to manage but she is not nice to customers anywhere she goes shes so rude i cant imagine how she treats her employees . I stopped going to lemon grove for my food now i will stop going to this location so sorry.
I do not recommend the 56th and Pacific jack in the box because we waited 30 for our order and kept all other customers waiting as well. Some longer than us. Worse fast food experience I or my parents have ever had.
I am very upset when I got home and realized that my order was not correct, this isn't the first time either. I even stopped going to that one. Then I said let me give them a chance again and they failed me. I don't know if they are listening to the customers or they don't know how to take the order but something should be done because I will not recommend this jack in the box.
DEAR LINDA LANG
I HAVE EXACTLY WHAT YOUR COMPANY NOT ONLY NEED BUT MUST HAVE TO BECOME NUMBER ONE ABOVE THE OTHER FAST FOOD CHAINS. I HAVE WORKED OVER 8YRS PERFECTING DESIGNING AND CREATING. BASED ON YOUR COMPETITION I CAN SURELY HELP YOUR ORGANIZATION BECOME THE NUMBER ONE FAST FOOD CHAIN IN THE WORLD. I PROMISE YOU THIS IS NO JOKE AND MY REQUEST IS FAR LESS THAN YOU PAYING OUT MEGA MILLIONS TO THOSE WHOM COULD NOT DELIVER THE STATUS JACK N THE BOX SHOULD HAVE. EVERYTHING I HAVE TO OFFER IS READY TO PUT INTO ACTION. THE PRODUCT THE COMMERCIAL MINI MOVIE SCRIPT THE NEW FOOD CRAVE AND THE NEW JACK N THE BOX BURGER THAT WILL GENERATE MORE BURGER SALES THAN ANY OTHER FAST FOOD CHAIN BURGER ORGANIZATION FRANCHISE. CONTACT ME AT ( (hidden) ) I CAN ASSURE YOU THAT YOUR COMPETITION WOULD LOVE TO ACHIEVE WHAT I AM OFFERING YOU JUST TO PREVENT YOUR ORGANIZATION FROM BECOMING NUMBER ONE. IF YOU AND YOUR ASSOCIATES WANT TO FINALLY KNOCK OUT THE COMPETITION. CONTACT ME WITHIN THE NEXT SEVEN DAYS. IF I DON'T HEAR FROM YOU I WILL BEGIN A BIDDING WAR FOR WHAT YOU COULD HAVE RECEIVED TO PUT YOUR ORGANIZATION ABOVE ALL THE REST......ITS TIME FOR THE " CUBE " TO BECOME NO.1
So I'm getting these coupons on my phone that I'm not able to use the first time I tried to use them they said no I come to this location at least twice if not three times a day I let it shine and said ok today they send me coupons 2for 5ultimate cheeseburgers I drive all the way down there in my car that has no air conditioning not your fault in a 108 degrees day to be told no I'm a crazy person what am I talking about and there's nothing they could help me with I think it's time I took a break from Jack's till you address these issues I'm feeling in a way I shouldn't be feeling just trying to get ur food if you can contact me Joseph at (hidden) iat least an apology would be nice thank you
hi I went to Jack In The Box on PCH and Redondo in Long Beach about 2 weeks ago and that sandwich I ordered it had hair in it and I called them to inform them about it but I was like at work like way across town so she asked me to leave my name and she will take care of me whenever I come back so two weeks later when I came back she said like she didn't know nothing about it so I just posted it on social media a picture of your y'all's food with
I also experienced hair in my burger. When I took it back they said " there's no one here with black hair ( I'm a blonde ) & everyone there had BLACK HAIR ! They're disgusting. Their Bacon is harder than cardboard at least 3-4 days old, their hamburgers are always cold 3-4 days old & their bread is steal. You won't get me there anymore
There is a Jack in the Box in Las Vegas, NV on Forte Apache & Sahara. Every time I go there & bring the food home I am so disappointed. Your Bacon is worse than biting into Cardboard , must be at least 3 days old, your hamburgers taste as though they have been sitting for days & your rolls that this is all being served on are hard as a rock, steal to me. I keep going back hoping it always an error but this is too much. Your staff does not care what they hand off to their customers wether the food is one day old or 4 days old. This needs attention before somebody gets sick. Too many times & I will not go back again. 1/2 the food is cold anyway.
8326 on 7/3/2018 at 6:19 pm I went thru the drive thru and ordered the Southwest Salad that I happen to love I have never been so disgusted all the ingredients were 1/2 the amount that I have received in the past and the the 3 tomatoes still had their caps and it was all ICEBERG LETTUCE upon calling the store I was told that they were having a problem with the Spring Mix what the heck does that mean? E-Coli ? not everyone can eat Iceberg lettuce. I looked like they purchased it at the local supermarket and quartered it. It was not consumed.. I would have ordered something else had I been informed at the time of the order. I have had other issues with this location of orders wrong or incomplete... if I call they always offer to fix the mistake if I want to come back.. doesn't that take away the convenience of the drive thru ???? my business will be taken elsewhere...
I'm just sorry that I cannot post a photo of it just looking at it makes me sick...
I was a employee and was wrongly terminated. I was told in a text message on my personal phone. Now I am being lied to about my last paycheck!
Something needs to be done about the jack in the box in Paris Texas When you have to wait 15minutes in the drive through for them to take your order then have to wait another 10 minutes to get your order should not happen. This is not the only time this has happened and sometimes I only see two people working. Also most of the the drive through is littered with trash very few times have I ever seen anyone cleaning.
I love your new Saucy fries those are delicious! But I wanted Jack to think about something. Jack in the Box has the best ranch dressing of any of the fast-food operators including Kentucky Fried Chicken and Church's Chicken, so the other night I had made myself a blooming onion and I use Jack in the Box ranch dressing it was absolutely delicious!!!! Then it dawned on me if Jack in the Box could already have the blooming onions already prepped so all the cook has to do is pull it out and fry it in the grease I do believe you guys would have a top seller. Blooming onions are not that hard to make and you would be the only restaurants that served fried blooming onions and I know that it would go over and everybody would love them, especially with the ranch dressing but you guys could make other dressings for the blooming onion either way it's just a thought for Jack
I went to Jack In The Box at 3209 Belknap and have real bad service me and my husband ordered food at 10 and at 10:15 order was not ready other people come in after me and got their food way before we did food was cold and it was supposed to be to eat in and she had it in bags and it was already cold so I told the lady I just rather have my money back I guarantee I won't be back to that Jack in the Box
The jack in the box on e seminary in fort worth tx is sooooo rude me & mines will NOT eat there ever again ..i refuse to waste my money on that trash food & team !!!!!.
79763 needs help no a/c , 3weeks , always out of products need upkeep of business
Bretlyn krull in Modesto CA paradise Rd has open scars while she serves food which is nasty as well as picking in her face working at the front counter I would appreciate it if she is terminated if you want to value your customers opinion as well as health
Hi my company name is Sacramento Appliance I was employed by your company to fix to commercial refrigerators in March of 20018. I have not been payed for the work I provided for your company. Can You Pls get ahold of me at (hidden) So I can get paid for the work I provided for you. I have comply to repair you commercial items so again I need to hear why your company is not paying there bills.
Im just a customer that l8kes jack in the box i just wanted to know when well the ciabatta hamburgers come back