The Prescott Valley, AZ Jiffylube service center shows no respect for the customer's time. I was told that my oil change would take a half hour to 45 minutes, so I went to the nearby Safeway. An hour later I returned to find my car hadn't even been pulled into the bay, much less had the oil changed. The waiting room was empty, and clearly other cars were serviced before mine, which was put to the end of the line because I wasn't there.
I won't bother wasting my time again at Jiffylube. You've lost a customer for good.
I received a call from Jiffy Lube representative (hidden) stating they will charge $30.00 to my account claiming my car was not smelling good. He stated that since you are Indian and Indian cars stink.
After I disputed and reminded him he was making racial comments, he cursed at my family members. Told him I am done with Jiffy Lube
My daughter went in for a oil change . When it was time for her to leave, her car would not start. The Jiffy Lube location:29280 NW 2nd Ave. Miami, FL 33169 phone (305) 652 3593. She has 4 small children in school and stuck at this place. She rode in just fine. Now her car will not start.
My boyfriend was trying to do me a favor and take my car in for an oil change while I was at work on Saturday Dec. 3rd, I gave him enough money that should've been plenty for that and to fill up my tank and have some left over...I have never paid more than $30 for an oil change and have receipts to prove it. So first off he was completely ripped off paying $97 for an oil change!! I have a basic Chevy Cruze, it should NOT cost that much, like I said, no more than $30...on top of that it started making a funny noise after he left thinking it was maybe the over priced fancy oil they told him my car required but after looking under the hood he realized they had taken out my air vent to show him that needed to be replaced but he said no and told them to put it back, they did not put it back correctly, screws were not completely screwed in and could've easily come off under the hood of my car...not screwing down the air intake to a complete seal left a gap and dirt and debris could've have gotten past my carburetor and into you cylinders and could have scored the cylinder walls causing blue smoke to exit my exhaust...you guys would've been responsible for all of this if my boyfriend didn't check it himself. I've never been to a jiffy lube but i can guarantee I will not be back, $97 for an oil change is absolutely ridiculous and if I can request a partial refund that would be great, but also my car was not put back together correctly and could've caused more damage had we not checked it ourselves after your employees clearly didn't check it themselves! My information should be under my boyfriend's name Tyler Schafer if you need to look up the invoice.
I had to pay for ur wrong doing to my car. I didnt wsnt to get a lawyer involved but will unless we can talk it out.