Information, reviews and public commentary for US companies

 

Jim Click Ford

Rating
0.543478
Web
www.jimclick-ford.com
Address
PO Box 12399
Tucson, AZ
85732-2399
County
Pima
Contact
Jim Click
Role
Manager
Phone
(520) 747-2000
Fax
(520) 570-7351
Annual Sales Est
$214,720,000
Employees
320
SIC Code
5511
General profile image

Anonymous - 73 d 9 s ago

0

Dear Herr Click,

Your blatant, belligerent, gluttonous full-page ads in the Star are a shameful embarrassment to this city. The name Click will always be remembered as one that wished for, and inflicted, death and suffering on the people of Tucson, because you value profit over human life. It must suck being you; if it doesn't, make it so..

Dave Snell

Tucson

General profile image

Jim Click / manager - 166 d 13 h ago

0

(SPAM)

General profile image

Anonymous - 167 d ago

0

Was told the 2019 f150 used truck I just bought yesterday from jim click Mazda east came with the platinum package as well as the seat pack and alarm. Just looked at my paper work it didnt come with it I got charged for all of it. Almost 7 grand worth. I'm taking the truck back tomorrow and fighting with the manager its bull shit

General profile image

Anonymous - 229 d 4 h ago

0

Jim Click is the worst service I have ever experience you don't even want to get your oil changed. I have Called twice so far today cause I have tranny fluid all over the floor of my garage. Don't know if Patrick will ever call.

General profile image

Debbie - 239 d 4 h ago

0

BOUGHT A USED VEHICLE AT HOLMES TUTTLE FORD. AFTER A COUPLE DAYS NOTICED A CLANKING NOISE ON THE REAR. TOOK IT TO MY MECHANIC. TOLD ME IT WAS THE BRAKE CALIPER PINS. TOOK IT TO HOLMES TUTTLE TOLD THEM TO CHECK THEM. THEY SAID IT WAS NOISE FROM A BASKET I HAD ON THE BACK SEAT, SO THERE WAS NO NEED TO CHECK IT! HOW INCOMPETENT CAN THEY BE! PAID MY MECHANIC TO DO THE JOB AND THAT FIXED THE NOISE. ALSO, THE FINANCE DEPARTMENT SENT THE LICENSE PLATE TO AN ADDRESS I DON'T RECEIVE MAIL AND AFTER I GAVE THEM THE CORRECT ADDRESS TO MAIL IT TO, AND SPECIFICALLY REPEATED MYSELF, GUESS WHAT, THEY SEND IT TO THE ADDRESS I SAID NOT TO! I WENT TO MVD AND PAID FOR IT! I'M ASTOUNDED AT THE COMPLETE LACK OF REGARD. AFTER READING THE OTHER REVIEWS, THEY ARE CORRECT; ITS ALL ABOUT MAKING MONEY AND NOTHING TO DO WITH THE VALUE OF THE CUSTOMER.

General profile image

Eric Salazar - 256 d 20 h ago

0

Eric Salazar at Jim click on Hyundai/Mazda on auto mall Dr in Tucson AZ is a VERY POOR service manager and I lean on racist. But Mr click himself has said he doesn't care about service, just selling cars so I suppose Eric and Jim share the same agenda. But who am I? Just a customer that's all.

General profile image

B. Hobel - 1 y ago

0

(SPAM)

General profile image

Bill Roberts - 1 y ago

0

I'm surprised that all the reviews were bad. My wife bought a Fiesta and Dave Cohen found the perfect car. But he hit our credit 14 times. The car was hit and totaled 5 weeks in, took Dave 7 weeks to get us into another Fiesta. First he "sold us" a courtesy car that had many problems!! And the new Fiesta we finally got isn't a stick shift or the correct package or the correct color!!! New or used, car salesmen are all bottom feeders!

General profile image

Unhappy, I am very unhappy with my vehicle. I wanted the black limited edition Ford Taurus and I got a caribou one that feels cheaper than a rental. There are so many things about it that I do not like and I told JR Jackson this ad he was bullshitting me the whole time. I came back the next day with the car and said I did not want it and they told me too bad. Very unhappy. - 1 y ago

0

Very unhappy with my 2026 Ford Taurus that jr Jackson sold me. I wanted the black one with leather interior. I do not like my car.

General profile image

Screw em - 1 y 54 d ago

0

I bought a 20165 red Lincoln Mkc.In 6 months later it was burning oil like crazy. I got a rental and it remained on the Ford floor for one month.2/years later the same thing happened.I brought it into their next door neighbor Lexus to buy a car a dump the Lincoln. It was then I found out that Lexus And Lincoln were colluding with everything. They knew everything, salariswhat I paid for the Lincoln, etc. at that point I pulled the car out and slid it to caddilc.

The amount of collusion was unbelievable. I couldn't deal with the,

Flagged for review. 
General profile image

Adam C. - 2 y 280 d ago

0

Stay Away!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

After refusing to purchase a vehicle from Jim Click due to their lack of customer service I attempted to contact their service department due to them being my "Local Dealership". They should not ever be allowed to represent the Ford name. Its hard enough to get anyone on the phone and then when you do they refuse to acknowledge a known service message for your vehicle that should be covered under warranty. All and All....stay away...Jim Click Ford must be the worst dealership!

General profile image

DD - 2 y 254 d ago

0

(SPAM)

General profile image

Anonymous - 1 y 240 d ago

(SPAM)

General profile image

Disgusted Vet - 1 y 242 d ago

1

(SPAM)

General profile image

Phil C. - 1 y 269 d ago

Too bad Mr. CLICK contributes money to PACs that support attack ads !

General profile image

Heather - 1 y 272 d ago

5

Two weeks ago I purchased a car at Honlmes Tuttle Ford. My salesman Gilbert was amazing. The GM was very sweet at well. However, I had two issues in 1 week with my car. I spoke with Gilbert and with in less than 24 hours my vehicle was in the shop being fixed. Gilbert met me when I brought the car in for service and personally made sure that things were done and correct. Both he and the GM went above and beyond to help make me happy. A frustrating situation was made much easier with these 2 gentleman.

General profile image

Patricia - 1 y 273 d ago

0

(SPAM)

General profile image

Thomas Jacobs - 1 y 275 d ago

5

People seem to write reviews only when they are mad. I have had good and bad experiences with many businesses. Most recently, at Jim Click Ford on 22nd Street, I was accommodated for a regular service on the vehicle, even though the facility was booked up. Just had to speak with my personal service adviser and ask for an accommodation. I have purchased 3 vehicles through Jim Click, and never a major problem with service quality or timeliness that was not made right in the end. This dealership group does at least as well as competitors, and Jim Click is personally very generous with the community, giving a great deal of money back to Tucson charity and educational institutions.

General profile image

David R Santillano - 2 y ago

1

(SPAM)

General profile image

AA - 2 y 93 d ago

0

My experiences with Jim Click:

1) Used vehicle purchase with warranty. A short time after signing paperwork, the finance department asked me to come in. Upon arrival, they told me the warranty they gave me, belonged to the previous owner, and that they would have to take the length of the warranty down. I smiled as the blood in my veins boiled. I was raised and taught, that if it is offered, it is honored.

2) Vehicle breakdown #1. Called the roadside assistance on the paperwork with the warranty. They told me I had to go through my insurance company and then if the part is covered under warranty, they will reimburse me. I did just that, and never received a reimbursement, to this day, over a year later. When I talked to the manager at the roadside assistance, he told me I was supposed to call the number on the roadside assistance paperwork for the tow, which I did to begin with. Also, the rental car was not properly handled, and had to fight to get reimbursed for that as well.

3) Vehicle breakdown #2. Called roadside assistance again. No problem this time with the tow, but still issues with the rental car process.

4) Oil change, "maintenance for life" situation #1. Brought my vehicle in for scheduled maintenance, and left. Approximately 3 days later, I bring my vehicle into the Honda dealership for a recall. They checked the fluids there, and noted there was no fluid on the transmission dipstick. I immediately called Jim Click service and explained to them the findings. The response was, "It could be a vehicle without a dipstick." I was floored, considering I just told them "there was no fluid on the 'dipstick'." I brought my vehicle in immediately to Jim Click to have the service department add fluid. The service guy says to me, "If you recall, I left early that day you were here, so I didn't get a chance to look it over." First of all, it is NOT the service advisers job to look the vehicle over. It is what the mechanics get paid to do. Second of all, I may be a female, but a well versed female on vehicles and common sense. I can't help but wonder if the damage to the transmission is already done.

5) Maintenance for life situation #2: Went in for a 4pm oil change to sit there for just over 2 hours to be told that they could not get the drain plug out of the oil pan. I was asked to drop the truck off to have it rethreaded, and that it would take the entire day to fix it. I scheduled it for the following Monday, today, to drop it off at 7 am. 2 hours later, I get a phone call, telling me it was done. So...lets think about this. It took longer to tell me they couldn't get the drain plug out, than it did to fix the issue, which was supposed to take all day. I'm guessing, someone didn't want to work on the original date, or did a terrible job fixing the issue. Guess time will tell.

All in all, my opinion of this dealership is very poor. If I could get a full refund for my truck, and the amount down, I'd do it in a heartbeat. There is no customer service here, and try to customers feel ignorant.

General profile image

Jack - 2 y 93 d ago

0

Does Jim have a clit?

General profile image

Susan Karder - 2 y 103 d ago

0

Came in for oil change, part of the "forced" lifetime maintenance program. We asked them to remove it we didn't want it, they said part of price of car, not what sales contract says. Got here @ 7:30, told them oil change and fluids only ( won't trust them with anything else anymore). I expect I will be here for 2 hours. The reason I dont trust them with more is that they suck suck suck. They provide you with a car report card, obviously they just check everything as good. Bad experiences too numerous to mention. But, right after 2 services ago, lost alternator belt, and right after last service I was given a free air filter. Found out why when I got in my car and all my electronics were reset to factory settings. I would appreciate honesty, but nothing said. When called they said they disconnected the battery to check it. Went to Furrier after to have car checked, was told battery bulging and bad, hmm marked "good" on car report. Maybe the previously broken alternator belt might have played a part in that. I will never buy another car from Click, and I will recommend anyone buying a car to go elsewhere. I hope they remember the oil pan plug and to fill the oil. Fingers are crossed they can at least do that right.

General profile image

PISSED OFF - 2 y 104 d ago

0

Took my 2016 Chrysler 300C into Jim Click for servicer on clunking brake pedal. Everytime the brake was released there was a clunk as the pedal moved back to position. Extremely annoying in stop and go traffic. Left the car at the dealership - they could not replicate the noise. No fix. Took it back 2 weeks later and had a serviceman in the car. He heard the clunk. Final analysis - normal for that car. No fix.

I have been driving for 47 years and never had a brake pedal clunk like this in any of the other cars.

General profile image

CID - 2 y 150 d ago

1

I had ram diesel in and CHRIS said nothing was wrong. I sent email to GM, no response! MY truck is loping at idle and drive, lets listen to other diesel trucks! They don't seem to care about customers. QUEBEDEUX on Speedway does great job!

General profile image

I'd put a name her if I thought Jim Click himself would care. All about the money here. - 2 y 184 d ago

0

Agree with all of these bad reviews on customer service. I'll never prchase any vehicle that dons the name Jim Click again. Their service department is rude, unprofessional, and has no interest in providing even basic customer service. The customer is always right except here, where the customer is always ignored and treated with disrespect.

General profile image

Crazy Horse - 2 y 184 d ago

0

Jimmy with a Clit. MTF tranny.

Other Reviews & Comments

Lowe's
Anonymous I ordered and paid for a gas dryer and it was suppose to be ... 

Burger King Worldwide Inc
Jeff Burger King here's a thought try to at least hire people th ... 

Subway
Tammy McLean I will not eat at Subway anymore no mask , rude people and  ... 

Amazon
fairness matters I have been a customer for over 20 years. Amazon somehow be ... 

Outback Steakhouse
Anonymous Error..,.went on 6/5/2020

Zale's Jewelry
Tracy My ring have been at the store now 3 months and they will n ... 

Ford Motor Company
Ambrose Just purchased a 2020 f150. Beautiful truck and drive very  ... 

J. C. Penney Corporation, Inc.
Anonymous I am terribly upset You are closing the JCPenney store in H ... 

Old Navy
ESchenck Not a review but a thank you....Old Navy has announced a ve ... 

Safeway, Inc.
mac safeway

Instacart
Jessica This happened to be as well, they said it's nothing they ca ... 

Avis Rent A Car
Unhappy ExCustomer I have extended my rental aprox 3 or 4 times without issue  ... 

Taco Bell Corp.
Craig Yeah, well whose life really needs an improved earring anyw ... 

Sonic Corp.
Still hungry Sonic in North Charleston is horrible! I didn't even get fo ... 

Wal-Mart Stores, Inc.
Marketplace seller stinks Your Marketplace seller- Discount Computer, continues to no ... 

Paypal
HORRIFIED AT LACK OF CUSTOMER SERVICE I purchased N95 masks in April and it is June and I have no ... 

Family Dollar Stores, Inc.
Anonymous I live in Fairplay, Colorado and the mgr of Family Dollar g ... 

Fox News Network, LLC
Anonymous I love our military, and will continue to honor them in eve ... 

Dollar General
I would like to know why the store in Diamond Il is not following the mandatory face covering. Was just in there & the place was very busy with probably 70% of the people with no face coverings or distancing. I left my stuff & walked out!! I don't want anybody's germs

The Home Depot, Inc.
George Ontkush If big corporations don't accept gmail as an email then the ... 

Costco
Paula I cannot stress strongly enough how much we appreciate Cost ... 

Rent a Center
Bridgette m Sadly that is the case. My dad has been waiting for beds fr ... 

Best Buy
Maggie I am in tears about the way I was just treated by Best Buy' ... 

Ashley Furniture
Mrs. G This has been the worst experience ever!!!!! I have been gi ... 

AT&T
Jackson Exasperating company to do business with. Exasperating. So  ... 

Starbucks
Discriminated and harrased As this is being published on your NJ site, where I live an ... 

Leslies Poolmart Inc
Anonymous Sold me a pump that lasted about 4 months and still under w ... 

Ace Hardware
JRK I ordered item online couple of days ago and it show that i ... 

Cablevision Systems Corporation
Unhappy customer customer services representatives are rude and horrible in  ... 

QVC, Inc.
Anonymous I realize we are in a tough situation but this ridiculous a ... 

Barnes & Noble
Jean Benner If You Give a Pig The White House!!-- You're ok with this?  ... 

Petco
WinniethePoo SHAME ON YOUR CORPORATION FOR RACIAL DISCRIMINATION - FOR Y ... 

Days Inn Worldwide, Inc.
Anonymous I'm disgusted at the way I'm being treated. I'm currently a ... 

Papa Johns
Hoping for the Best I have been a long time lover of papa John's, but lately it ... 

Chick-fil-A, Inc.
anonymous Susan A from chick-fil-a in Temple on N 31st was the rudest ... 

American Home Shield
Sheila Horrible Horrible service I have held for up to 3 1/2 hours ... 

Jack in the Box Inc.
Joe lucero Jack in the box in San Antonio tx on Zarzamora street, do n ... 

Pizza Hut
Lydia Loved Pizza Hut Pizza. Was a rewards member too. Now that I ... 

Comcast Cable Communications, LLC
Jim WARNING: Customers,

Tumblr
NativeGuardian Firebomb corporate March 21 we PURGE !!!!

Cheddars
Dan Shortened menu is so disappointing no onion rings, no soup  ... 

Hibbett Sports
Jon I purchased a pair of shoes online. They did not fit, so I  ... 

Macy's
anonymous In march I pre-saled an item & free gift to be picked u ... 

Target
Anonymous WELL.... Here we are on June 5th and no refund for the othe ... 

Home Depot
Anonymous g my ceiling fan. Then I was hung up on! Later in the day I ... 

American Express Company
Anonymous how customer service is handling customers issues.

Priceline
Anonymous eline, that did not show up on my itinerary. So I bought th ... 

AppleBee's
Anonymous worst customer service we have ever dealt with. I would lik ... 

Big Lots
Anonymous was not aware of that policy..

Jo-Ann Stores, Inc.
Anonymous nd what we employees are going through. I'm sorry your onli ...