I am going to file a complaint against your hospital at the Deer Valley location.
I currently have a 102 degree temperature and a horrible ear ache. I simply needed to know the phone number at your location that is off of Highway 17 in the North Valley. I couldn't find this information online (perhaps that's my bad) but since I don't have time to mess around, I called over to your Deer Valley campus to get the number. I spoke with Ana (?) and Michelle. Both of them had no idea about this location I was asking about. To me, that is unacceptable because you are all connected and that number should be readily available to them. Michelle was an absolutely horrible in her treatment towards me. She ended up hanging up on me.
It's amazing to me that I may want to drive myself down to the ER for a check based on my fever, and this makes me so disgusted with your entire operation that I will end up driving further to a another ER such to get better treatment. I am not a high maintenance person and this experience has soured my perception of the health care your facility provides.
I had to call Daisy Mountain FD and they had the number readily. What doesn't your staff? Absolutely horrendous experience and one I will take time to post to social media.