Information, reviews and public commentary for US companies

 

Knight Transportation Inc

Rating
1.25
Address
5601 W Buckeye Rd
Phoenix, AZ
85043-4698
County
Maricopa
Contact
Kevin Knight
Role
Chairman of the Board
Phone
(602) 269-2000
Fax
(602) 269-8409
Annual Sales Est
$340,069,000
Employees
2,772
SIC Code
4213
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Jerry Pondexter - 16 d 8 h ago

Frustration is mounting with this company. I have been told not to complain unless you have a solution. I have also been made feel like it my fault that the company is not functioning up to pare. EXAMPLE:

I Was dispatched on a run to Kingman Az . The DM know very well that there is only two account knight have there. Lesson learned for me. Neither account had empties means I would not able to pick up next load tell next day. (LATE). Next more I personally called the two companies and found one . Notified dispatch and went to my late stop. Only to arrive to learn that it has been canceled or move to a later date and or time. This info was give to me by the shipper. I get to my truck then I mysteriously have a message advising of this. I spent about another 30-40 waiting to speak to dispatch / DM. So they send me another dispatch for California then to Phoenix. I start the route to receive a phone call from my DM to inform me that one has been canceled as well to drive back to Phoenix for a different preplan. So I change course again. Only to get to this shipper to learn that someone else is working on this load. So over 200 miles empty two days one load 15 hours wasted only to be not lessened . They tried to undermine me as if how I feel is unwarranted. I am very disappointed in the verge of quitting this company. I was expecting better than this with this company. I have been shorted on my pay twice and 100% that I will be again due to the DM not put in the information . I don't know what to do. I have never said a harsh word about the company at a shipper. I work hard for on time deliveries and careful when driving. I have worked for other companies. Yet this is becoming an experience I will never forget. Thank you knight for teaching me what not to do to employees. I have managed people for more than 20 years and served my Country Proudly but this is asinine at best. Someone anyone can contact me directly about my experiences. At 480'4793410

Flagged for review. 
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Cristian - 32 d 15 h ago

0

Pls teach your drivers that when a truck has bis blinker on to turn into a truck stop that does not mean to turn left right in front of them. Truck #332235 did just that to me at the loves truck stop oak creek wi. He could have waited til i made my turn. It was clear after me.

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Jason - 38 d 17 h ago

I feel like this NEW bonus program is taking money out of us. The shareholders does run this company. You guys should be loyal to your employee, at least lower the cost of food machine. I've seen other company has food and soda machine with lower cost because they pay half of it. The Bonus we will be short by a lot. We dont force dispatch but this bonus program does force us to run more and harder. Just a thought.

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Shane Feliciano - 40 d 5 h ago

0

So my wife and i were walking in front of fuel island at the pilot off exit 619 in northern california and this knight driver looks right at us and starts driving forcing my wife to run forward and my self to jump back.The guy got out of the truck and i said are you really that impatient.

He looks at me and says YES I AM i told him you almost hit my wife and i HE LOOKED AT ME AND SAID ANDDDD YOU GOT OUT OF MY WAY RIGHT!!!!I have been driving for over 15 years and i have never ever ever had to deal with this nor have i ever made a complaint about a driver but this was to much truck number was 122529 pulling trailer 80220

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Lease operator Eric - 59 d 8 h ago

5

Mr. Knight, My name is Eric and I am a lease driver at Knight Transportation. I have had several chances to visit Knight tetminals throughout the country and where the service at them have been okay, I thought I needed to bring to your attention the type of service I received at one particular service center. It was in Sparks,Nv. (Reno). The staff there were so helpful and nice, tending to my needs there as if it was the only thing they were there for. It was off of the chart. The center itself, not being large gave me a great experience. The mechanics knowledge of there job was awesome. They went above the call and pointed out things that needed to be addressed and acted very professionally. I really did appreciate that since lease operators struggle to keep their

equipment in DOT compliance. One mechanic even went as far as loaning me a few of his personal tools so I could fix something on my truck. His name is David. I appreciated that eminsley.Thumbs up to the guys in Sparks for doing such a fabulous job. I really felt at home.

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Anonymous - 278 d 15 h ago

0

Knight Transp. needs to hire more qualified drivers.

the company I work for gets deliveries from knight and the experience is always frustrating , none of the drivers we get can back up a truck it takes them multiply tries and it looks as though they have never done it before. We had one recently that literally took he/she an hr to finally get backed in . It cost's us time and money waiting for them to figure it out. And they end up asking us what do they need to do, (we are not the truck drivers you are suppose to be the professional ). I feel like all they know how to do is driver forward and nothing else, I am not saying that their are no good drivers at this company I just have yet to see one and wish that we would get one that knows how to do more then drive in a straight line . I think the hiring process needs to be a little more thorough.

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Grace - 268 d 15 h ago

Yes you are right.! My trainer showed me how to backup like a professional HAHAHAHA I ask the other driver to help her because over a one hour she was not able to back up with 100F outside! Great trainer Becky

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Bob - 260 d 16 h ago

1

I worked for Knight for over 9 years and you have to understand, Knight hires drivers straight out of driving school and then let them train a new driver after 6 months of driving themselves. And now they've become partners with Swift, who have some of the worst drivers when it comes to backing, GOD HELP US!!!!!

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Me - 74 d ago

That is swift you dumb add not knight

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Be patient - 67 d 12 h ago

It is a training company. It takes drivers a lot of practice to learn to back up. Also does your dock allow enough room to get in your dock with a 53 foot trailer. Some do not have enough room to pull forward and then back up.

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Anonymous - 69 d 16 h ago

Port services Truck Name KNIGHT PORT SERVICES TRUCK NUMBER P10010 JUST BEAT HER DOG OF PARKING LOT AT T/A TRUCK STOP IN WHEELER RIDGE CALIF. A REAL CLASS ACT TO BEAT THIS FUR BABY GRAB IT BY COLLAR DRAG IT TO YOUR TRUCK AND BEAT IT MORE WITH A STRAP. OMG YOU DO NOT DESERVE THIS BABY YOU MAKE ME SICK TO THINK AND SEE HOW THIS BABY CRINGED ON GROUND AND YOU JUST KEPT HITTING. YOUR ARE A PIECE OF SHIT!!!!

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Anonymous - 75 d 20 h ago

I was on the road for four weeks. I left my car parked at Knight employee parking lot which is gated and "secured." I want to thank the employee that hit my car so hard that they knocked my car out of the space it was in; left my bumper broken in two parts, but didn't report the incident they caused. I reported to the police which in turn made this action a "hit & run" investigation. Parked on a lot where you worked which is considered secure only to be rammed by one of Knights "professional" drivers. That's GREAT! The best part? Nobody knows a thing.

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Redracer3368 - 84 d 50 m ago

0

On Jan 18, 2018 I was almost involved in an accident with a Knight Transportation truck exiting the rest area on I-40 East, mile marker 235, at 1245 pm in Arkansas. I don't know what the driver was thinking but it wasn't about the fact he didn't have any room to merge on to the highway with the amount of traffic that was already on it. I had already slowed down and hollered on the CB and tooted the air horn to no avail. His actions forced me to almost run a car off into the median, not to mention the traffic behind me that had to swerve to keep from hitting my trailers. I had a hard time catching up with him because my truck only runs 64 mph. When I did get even with his cab around the 244 he wouldn't even look at me. I have already sent in one complaint to Knight Transportation but evidently they don't care how their drivers drive on the roads we all have to drive on.

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Terry - 98 d 15 h ago

Well, I fell for it too. I was let go at 6 am on my day off. Fired on my day off and they called me instead of face to face. Chicken shit way after 3.5 yrs of hard working service time away from family with no life.

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Kelsey - 255 d 18 h ago

0

Worst company EVER!! They pay is terrible! They never pay on time. You're a number and they have no respect or care about their drivers! So glad my husband is done working for this crappy company.

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Anynomous - 99 d 17 h ago

0

I whole heartedly agree!! This company and Swift are two of the very worst!!! I HATE doing business with them!!!

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Ricky. - 99 d 17 h ago

2

I am presently employed with Knight Transportation.

The carrier that just swallowed Swift.

Does Knight Transportation have any plans to offer

company drivers more money and better health care?

Many carriers and business across the country are offering employees

more money and better benefits due to the economy coming up.

Knight is paying very low to industry standards and the company health care

are very costly and poor.

I am currently seeking a carrier that appreciates me and communicates this

monetarily.

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Mike's old friends. - 261 d 6 h ago

You hired a driver that has an extensive felony background? Thats the best you can get ? He's a 29 yr meth addict and alcoholic. You might want to do better background checks. He's also been seen by several people with at least 2 riders in the cab . Seriously that's your ok policies.?

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Big Wheels - 194 d 18 h ago

5

Not to be rude but im a driver an have a felony just because you have a driver who's a felon doesn't mean that he is a bad driver or a bad person some people get caught doing things wrong when they're young if you are bad driver your bad driver and believe me you would rather have that person working and doing right with a felony and trying to rob your house or store and kill somebody it's people like you that don't believe that when you do your time you can come out and succeed

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Grace - 172 d 18 h ago

Yes! That's a true. The recruiting department in Arizona is checking good people very well and ignore the bad ones!!!! This is not good for a future for this company!!!

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Mike John Chatham - 262 d 6 h ago

Only one star because you hire meth addicts an alcoholics with brain damage. Because you don't care about the other people on the highways with these idiots

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Grace - 269 d ago

This company isn't a bad and isn't a best either. the bad part is that they don't have a good trainers special female and be careful about one Becky Borg. I know she was so bad to many poor people who want to work for this company. And I know that the owner doesn't know anything about what is going on with some cases. Everything is covered. I'm surprised that this company is taking responsibility and risk to keep this person Becky Borg. Before I got hired the company checked me very well if I don't have a bad credit history. I have been told that they don't hire people from the streets. My trainer has no Home. She is leaving in the truck. She is so sweet to the driver manager because she has no choice, she has no place to go. Least week was almost 100F outside and almost 150F in a truck. She keeps the air conditioner off to get a extra bonus for not using too much full. This is unsafe for a trainees and also her. She was feeling sleepy when I was driving a first day. She didn't shower almost a week and not doing laundry at all. Lots of fragrance in a cabin.She belonged to Indiana terminal. So many trainees did not makes Thanks to her and she was happy with this. I do believe she should be fired immediately least week when some trainer driver tried help me calling to safety manager. I said no because I wanted finish. Today I was finally happy to be done with her and if she will be again able to work as a trainer that's not safe for a company. I was watching her driving and she makes lots of mistakes with keeping a truck straight between lines poorly checked the mirrors , not doing pre trip inspection right. One day she lost the engine oil cover because q didn't check very well and I found out that. She doesn't even know very well the parts of the engine compartment inside. She is very great liar and she knows how to play liar. She puts this company at risk. I believe that a some day she is going to get what she deserves. She is only a few months a trainer and I'm surprised that this company is hired people like her . For all future trainees don't ever go with Becky Borg.

I'm very disappointed about what happened to me. Don't ever go with Becky Borg and her manager! He is young and she really knows how to play with a young people. BE AWARE!!!!

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Roy C. - 1 y ago

5

This is my second time working here at knight. I left in 2007 to go back to being a bmw technician so I can see my kid more. I didn't have any issues while working here. I've always had the work ethic and views that if I did my job and gave 200 percent all the time I'd have no issues getting the miles. And it worked well for me. I worked in the denver division and have found that I've always thrived under the management in denver. Creighton Zirkle was an amazing dispatcher and division manager and he will be truly missed. And joe Vitiritto was just as amazing. And now we have Dustin Ericson. When I decided to come back to trucking last year there wasn't a list of companies I looked at. I just walked into knight denver and updated my profile and hopped into the current orientation class and was driving within a week. In a perfect world , all the divisions would work as well as the denver division. But it's not perfect. The only thing that bothers me here is that we are always chasing this fuel bonus and it is achievable, but why pay a driver up to 6k a year when with the state and federal rebate programs available and bulk purchasing discounts you could outfit the trucks with apu's? I'd rather have creature comfort and the ability to cook my own meals and be more self sufficient and cool in the summer months. I'd give up the bonus for that. It's truly brutal trying to save money by not idling and sweating to death in the sleeper. If I idle I lose a few mph by over idling and it will affect my mpg as well. So far it's my only complaint as a company driver. Again this was my first and only choice to come back to and I appreciate all you do for us.

132304

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Rio grande - 1 y ago

0

Hello fist of all my terminal is from El Paso TX, and Javier borrego ,Jorge Angelo and all the f@ ckin dispatchers they don't care for the driver's I think they are just for there fucking checks they don't care what the driver's go thru they all are liar's and I still work for them and I don't have a truck iam at home so to make the story short fuck k knight and his company and the people who work there not the driver's that the only good that they have hard working people that are away from there family's

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Newbie - 1 y ago

2

Companies like USAA or Verizon have no problem helping out their customers/guest/members... Knight Transportations Pay Roll Department in Phoenix AZ seems like they don't care that ppl are going weeks without pay... I am a trainee, i completed class and submitted my paperwork 2 weeks ago and still havent received my orientation money. I can understand that ppl make mistakes.. But what i dont understand is how the department that made mistake doesnt try to correct their mistake with urgency! They are going to want there money when its time for us to pay.. They are going to want their money when its time to pay their bills and feed their family.. They are going to want us to promtly make successfull deliveries to different locations... Why can't they understand that ppl "NEED" their money! STOP PASSING ME FROM PERSONAL TO PERSONAL! From reading the comments, it looks like i may have this problem in the future.

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