Information, reviews and public commentary for US companies

 

Kroger

Rating
1.310502
Web
www.thekrogerco.com/
Related
QFC, Seattle's Best Coffee, Quality Food Centers, Inc., Ralph's
Address
1014 Vine Street
Cincinnati, OH
45202
Phone
(513) 762-4000
Fax
(513) 762-1575
Twitter IDs
@KrogerCo
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Local shopper - 1 d ago

0

Krogers, Milford, MI has become one of the worst stores to shop at. Closed registers, self checks filled with people with full carts and one person to help 6-8 self scans makes going to Krogers unbearable. I don't know what is going on but instead of one of the best stores around Milford they are now the worse.

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DMiller - 1 d 25 m ago

2

Irritated with the lack of customer service! I went to Kroger in Byram, MS this afternoon and only 1 cashier open. It is unacceptable to only have 1 cashier open if there are 2 or more people waiting in line. Front End supervisor ignored me until I asked to speak to the GM. Asst Manager came and apologized, but the behavior of the FES was unacceptable. Why could she not see the people lined up like I did?

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Melvin Jerome Brownlee - 5 d 12 h ago

Who is Kroger new Corporate Logistics Safety Manager?

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A.D. transport express - 6 d 16 h ago

1

I'm delivered a load on time. They managed to unload in a timely matter. But they can't seem to get the lumper fee process figured out going on 4 hrs still waiting for cost of fee. Been inside trying to get the cost so I can pay them. Merit logistics is in charge of this. It's really become problem. Third time I've waited 4hrs. Chesterfield MI warehouse. Can you please hire a competent service . 4hrs is criminal do they not want the money? PLEASE HELP US TRUCKERS .

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Heidi - 7 d 19 h ago

1

I think it's horrible that Kroger's is cutting back on their cashiers. Went to Chillicothe Kroger on Western Ave in Chillicothe, Ohio a couple days ago, there were only 2 cashiers and the line was backed up, I ask one of the girls if they could open another lane (I knew she was a cashier), she said I'm sorry but we're only allowed 2 cashiers to be open. They put in more self-checkouts so now she was back to bagging groceries. Kroger stop making corporate people richer and go back to customer service! I will shop else where if that's the way you're going to run your stores!

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Anonymous - 8 d 17 h ago

I was very disappointed today when I went into my local Kroger which is here in Myrtle Beach South Carolina I always buy your brand of Italian bread. To my dismay I was told you no longer carry the Italian bread. Is there any reason you are not carrying it or is there any other Kroger locally that is still carrying do you talion bread Once I am very disappointed that was the only Brad that made a decent sandwich.

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Aka real life - 20 d 15 h ago

So we got to bring our own bags to buy food so ya'll niggers can save money because ya'll niggers want to get rid of plastic bags just bring back paper bags you dumb fucks like all ebt people like niggers you cater to got bags lol your stupid

Flagged for review. 
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Anonymous - 20 d 30 m ago

Did you proofread dumbass?

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White mefo Tennessee - 20 d 15 h ago

0

Fuck krogers nigger own nigger ran all over the usa. Thats all they know how to care of. My wife is half south korean and half American she talks proper English but.krogers treats her like shit i got on the the store management ass they said oh were sorry we only speak English here no yall speak nigger English here fuck you will never buy from cock Krogers again........

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Racist illiterate wimp ass - 20 d 31 m ago

Go tell them this in person.

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Alexandria La - 20 d ago

0

I wish someone would come down to Alexandria la to the Kroger and do something with this so called manager Rose they have !! He is a racist man. He talks dirty to the ladies that work there I even heard him say dang she can work whenever with a butt like that. I thought it was against company policy for two managers to have a sexual relationship, well apparently not cause he is sleeping with the lady assistant manager there and nothing is being done about him. I have talked to the new assistant manager there and he says that all the cordinators know about this sexual relationship but won't do anything about it because no one wants to run that rat infested store. Shoot she lives the 2 houses down from me and I see rose come late at night and park his truck and leave bright and early the next morning. Y'all made a big mistake when y'all brought this pig to this store !! He hates blacks and thinks we are broke, I spend faithfully my hard earned money but refuse to deal with him. Talk to some of the employees there and you will get everything you need on this guy !

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Anney H. - 21 d ago

0

I am no longer going to be buying Stevia, milk, or milk bone dog biscuits at any of your stores. $3.09 a gallon for milk is ridiculous. And you have raised the price of milk bone dog biscuits to almost $4.00 a box.

Today I went to the local Kroger's to do my monthly shopping. I am on a fixed income and diabetic. You changed the Stevia Sweetner ! It now has maltodextrin in it! I will now have to go somewhere else to get GOOD SWEETNER. THANKS FOR NOTHING!!

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A Dissapointed Community - 21 d 18 s ago

I was in one of your stores in Bloomington Indiana, on a second trip to another store I ask at the service counter if you had any items for Passover? This is a large college town with a lot of Jewish kids from the east coast and Chicago. I was told Kroger Corporate does not make room for anything for Passover, but they have 2 rows of things for the Easter Holiday. Walmart has a whole section of Passover items in the store here. Have you gotten so big it's not on the top of your shopping list, what a loss for our community. I wish it was not the only store in our area soy his is all we have. If I had a choice I would not walk into another one of your Kroger Stores again.

A Very Disappointed Community

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Carolyn - 22 d ago

0

My daughter has worked for Kroger, Pay Less in Anderson, Indiana for 29 years. They have cut, or should I say, slashed her hours. She is getting about 10 hours a week, having to work Saturdays and Sunday. She has an autistic son, and her husband is an over the road truck driver. Not only that, a lady in her department just retired, and they hired two new people in her department, in lieu of giving her more hours. I have been a loyal customer of this store for over 50 years, but you have lost my business forever. This is no way to treat an employee!

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Anonymous - 25 d 19 h ago

0

Smiths froze up my bank account and I cannot get any customer service. I went today for gas at a Smith's station. I put I $24. They froze $100 and will not return it to my account for several days, money I did not spend at Smith's. This the day before I move. I had to go to the bank to find out what was wrong. Since then I went to the store, spent more than two hours being pushed around on the phone and not one person has helped me.

I shopped loyally at Smith's for more than 20 years. You have lost a customer for life and I will tell everyone how I can what a joke you made about freezing up my account. I work in customer service. Smith's is a thieving, unresponsive store.

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Frank - 27 d 16 h ago

0

They just insulted my asian wife at Smiths in Mesquite,Nv and I returned because this has been happening since 2016 and I was not happy so I asked for the goddam manager and he was sitting right there obviously knowing I was going to come in -Alonzo- the manager and the first day employee Michelle were to great employees,when I approached Alonso he told me not to talk to his new employee like that and I said it is ok for Michelle to insult my wife but I could not say nothing.I told them that I would never return to there store so that all started clapping and the new employee said great never return here and we will be happy.My wife belongs to the vegas asian community so we will let them know about the great Smiths employees.I will see you on YELP also.

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Just saying - 27 d 6 h ago

Frank - If everyone is applauding you might be the problem.

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Greta - 27 d 16 h ago

5

I am VERY disappointed to hear that our Kroger in Mt Pleasant, Michigan is closing. Our store is always busy and the staff are fantastic. I have stayed a loyal shopper with them for over 50 years. They are like family to hundreds of people in this community and we are Z

NOT happy about your decision. You are making a huge mistake!!!

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sally - 27 d 16 h ago

5

Shout out to the Pharmacist at the Milford Kroger store his name is Alex and he goes beyond being helpful.....everyone likes this Pharmacy.....he is so busy BUT he will stop and take care of your every need.....THEY DONT MAKE LIKE THAT ANYMORE....please this guy needs Recognition

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Anonymous - 28 d 17 h ago

1

Hello I was shopping at Krogers, ,,in Davison Michigan, On Sunday afternoonabout 1:30 and I had down loaded the coupons to my Krogers card.. I was using the 50% off the Easter candy and Merchandise . Before I paid my bill I had asked the Cashier , I asked If they took the 50% off Easter items . The lady said oh yes . So I paid the bill and started to walk away and I looked at the bill and seen that I had been charged The full price .So I went to the Customers Service Counters .. When I spoke to the lady behind the that Counter . .She was very Rude to me ..She told me that I did not download the Coupon,.( which I did ). Then she said that I could only use it one time . which the add said I could use .unlimited times for 4 days. and then she told me that the coupon was only good on the candy . which was not true . . So then I asked here to Take . all the Easter stuff off my bill . She was trowing the Items in a cart across the length of the desk .. She tried to make me feel like I had did something wrong ..And them I called today to talk to the Manager of the Davison store .. And I explained it all to Her . . And She told Me, She did not work on Sunday . She did not know who was working that day . and than She hung up the phone. {.I was not to happy }

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Jerry Golmanavich - 31 d ago

5

During the Christmas Holidays we bought three containers of your Dark Chocolate Sea Salt Truffles without knowing the quality of the item. I was shocked from the first bite of the first piece I ate. It has become my favorite of all of the chocolates I have ever consumed. I can't explain why I like it so much because it is different from so many others I've tried. We have many chocolateers in Nebraska whose reputation precedes themselves. I'm certain that this is one of those seasonal items, so I guess I'lll have to wait before I can buy some more.

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Anonymous - 31 d 5 h ago

Does Kroger even care anymore?

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Anonymous - 32 d 23 m ago

1

I am very disappointed in Customer Service at the Kroger store on Bridge Street in Chillicothe, Ohio. Management there needs to address serious re-training for their Sales Associates at the registers. We received 2 gift cards for Christmas gifts from our Sunday School class for Christmas 2018, that were purchased at that Kroger location. When we tried using it at a Bob Evans restaurant, it was worth $0, instead of $25.00. The cashier did properly activate the 2nd one for Longhorn Steakhouse.

So, I approached the Customer Service desk today, (Saturday, March 23rd), & explained the situation. They asked if I had the receipt - NO, there was no receipt, because it was a Christmas gift!

Therefore, without a receipt, they claimed that there was no way to tell what had actually happened. I know what happened. Our class paid $25.00 for a gift card, which was not activated properly, so they get $25.00 & the gift card was worth $0.00! I have had it personally happen before when I purchased a gift card for someone, & have had to return to the store, to prove they messed up the transaction.

They need to teach their cashiers to activate correctly, & before cash register receipts are handed to the customer, check the receipts for PROPER ACTIVATION! Very poor management & staff! That is "robbing the customers blind"!

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Gricelda - 33 d ago

5

Murray, Utah Store:

Great Customer service from Ethan at the Deli meat department in Murray, Utah. EVERY time I go there to get my deli meat and I see Ethan, I know I am going to get the best customer service!

Ethan makes sure the Ham, Turkey, and cheese are flat and put papers in between the cheese so it doesn't break or stick together. Ethan is very polite and professional, never rushes people, but he moves at a fast pace to serve all of the customers.

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Lydia W - 35 d 8 h ago

I enjoy shopping at most Krogers stores with exception of the location at 2000 E Main Street in Columbus Ohio. Worst servive ever. Long lines, understaffed, and rude associates..I called to ordee a birthday cake today and was hung up on twicd. I called back to speak to the manager on duty and he was no help. He offered no apology and just blind transfered my call back to the bakery. I ordered elsewear. I work hard for my money and will not spend it where it is not apprecited. I am taking my business to Giant Eagle.

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