If anyone here is interested in starting a class action law suit against LG and their awful business practices. Please reply here! If enough people respond, I will set up a way for us to communicate.
I would be interested in joining a class action lawsuit, as I am fed up with trying to get my LG Mini-split A/C repaired or replaced.
I'm having this same problem as we speak! What system do you have? They've had 2 weeks and have done nothing.
Same here I been without a phone since August 19th and nothing have been done.
Ha - 2 weeks? My numerous cases have been going on for 4 MONTHS! 4 months to fix a lousy AC that never work right. Don't buy anything from LG!
Ditto here w/. My LGmicrowave!
I'm interested. I have a very dangerous situation and LGUS is simply ignoring me now.
Just a week after the warranty has expired, my 60" plasma tv had no sound and picture. We called LG and they gave us a couple of codes. We entered the codes and the sound came back. We took it to PC Richards for a diagnostic. They told us that it wasn't anything serious but a week later they told us that three (3) circuit boards died. LG refuses to fix it. We bought it in January 2015. This is a 2014 TV. Warranty terminated in January 2017.
Yes, let's do it.
I am interested.
Sounds like a good idea, getting no where for the past 2 years, have had trouble since day one, ready to put my washer out on the street, would not even donate it, would not be nice to give this issue to someone else.
I would like to be in they are scamming people when it comes to warranty!
Exactly - you are under warranty and the still won't fix it. Everyone please contact BBB too.
BBB is a waste of time.
I purchased a new lg dryer 2 years ago from lowes. I recently tried to purchase a new washer
The new ones do not stack on the old ones. Apparently. Lg thinks that I should buy 2 new appliances. I will not purchase another lg appliance if I have 2 buy both new.
If stacking is your first problem, then just get ready.
You have to contact the Federal Trade Commission to get the company off their bum. Fill out a complaint and LG will have to respond.
Ty will try them too
How do we do this
Already filed with BBB. I guess Federal Trade Commission will be my next stop. What they're doing is so wrong!
I am going to do it now ..This is the worst Company when you have parts Warr.
I'm with you.
I have had to have my fridge/freezer repaired more than once. the last time it took 6 visits to figure out the problem and 3 months to get the parts. It has happened again. Now they tell me the parts are not insured (even though I bought a policy and they said that the new parts were under warranty for 2 years). Aside from that, even if I wanted to pay for it, it couldn't be repaired because they no longer make that Model (it is only 6 years old) no do they have any of the necessary parts to fix it. Try to call them, it goes round and round in a circle. I bought the THING from Spencer's in Scottsdale, AZ and I have no problem being as verbal as I can.
Can I rate them at a -50?
i have a portable ac unit that was in a recall. I have had a serviceman tell me on 3 different occasions tell me that he was coming to fix the unit . He never showed up. I tried calling his cell phone and on all three occasions his mailbox was full. I have tried calling the main number for the recall and I get a recording every time. have not been able to reach a person. So I am in agreement with a class action lawsuit
Can I say, Never again. But it sounds like Trouble with all products. For sure it is true in my house! We chose because of the hype. So So Sorry we did that. You
ahht this is happenieng to me I need to find out who i can talk to higher up in the food chain. worst customer service ever
The supervisor I spoke to refused to give his name and then told me that he was the highest level of complaint in the company and there was no complaint number or other way to complain about service. And that's when I started searching....
Same EXACT thing here. Bought an LG dishwasher 3 months ago and it died. Nobody will service it in my area for them within 50 miles. They then tell me they will work on replacing it and I just found out they lied to me. This entire time they're still calling people to come out to fix it getting nowhere. Everything takes 3-5 business days, I'm sick of hearing it. I asked who I could escalate to and the guy said that "he" is the person you escalate to. I HATE LG......Home Depot will not take it back and I used the HD credit card so totally out of luck for a $900 piece of garbage.
My same problem something needs to be done