Information, reviews and public commentary for US companies

 

Lg Electronics USA

Rating
0.426428
Web
www.lgservice.com
Address
201 James Record Rd SW
Huntsville, AL
35824-1513
County
Madison
Contact
S M Kim
Role
President
Phone
(256) 772-8860
Fax
(256) 772-0628
Annual Sales Est
$224,000,000
Employees
320
SIC Code
3589
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Grand mama - 18 d 8 h ago

3

This company is the worst to purchase an appliance from they know they sell defective products and continue to rob customers of their hard earned money they are very nice and professional about giving you a run around and expect you to keep paying for merchandise that will need several repairs and still not work. They will not answer calls to their cooperation. As a grandmother who has lost her food and medicine twice and not able to keep food for her grandchild this is a sick and disgusting way to treat people who can not feel their bellies on your apologies their must be something that can be done as an consumer if anyone has the answer or suggestions please s

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Flagged for review. 
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Masseuse - 16 d 18 h ago

This company is the worst to purchase an appliance from they know they sell defective products and continue to rob customers of their hard earned money they are very nice and professional about giving you a run around and expect you to keep paying for merchandise that will need several repairs and still not work. They will not answer calls to their cooperation. As a grandmother who has lost her food and medicine twice and not able to keep food for her grandchild this is a sick and disgusting way to treat people who can not feel their bellies on your apologies their must be something that can be done as an consumer if anyone has the answer or sug

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Cin - 16 d 5 h ago

3

Do not waste your money on LG appliances. We purchased a french door refrigerator less than 2 months ago. Freezer and ice maker stopped working. Called LG they scheduled an appointment for repair with Excel appliance repair company in Maryland. NO SHOW. NO CALL. When called LG to find out why they did not show i was told they could not get a hold of them. Now they were trying to find another company to come out and do repair. Called a fourth time and was told they got a hold of Excel appliance company and set up an appointment. Needless to say i refused that company to come for repair. If they could not show the first time I have not faith in their ability to show up. Now trying to demand replacement item. Its in Home Depots hands now. Sure i will be getting run around. Frustration level off the roof. LG is horrible..----

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Anonymous - 9 d 8 h ago

I'm experiencing the exact same issue with my frig customer service reps are liars the whole company is based on lies products are worthless

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Beneali Pathak - 11 d 17 h ago

3

This company is the worst to purchase an appliance from they know they sell defective products and continue to rob customers of their hard earned money they are very nice and professional about giving you a run around and expect you to keep paying for merchandise that will need several repairs and still not work. They will not answer calls to their cooperation. As a grandmother who has lost her food and medicine twice and not able to keep food for her grandchild this is a sick and disgusting way to treat people who can not feel their bellies on your apologies

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Yoros - 11 d 8 h ago

4

Voting is an activity of numbers, the farts of the masses, so to speak.....

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Faulty appliances - 9 d 8 h ago

Pissed off consumer

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Pissed off - 9 d 8 h ago

Worse products worse company I've ever dealt with will never ever purchase no more LG products customer service s bunch of lying motherfuckers

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Sharon Hawai - 9 d 8 h ago

3

Please provide info re a class action. We also bought a French door refrigerator less than two months ago and have had stomach issues due to drinking water that smelled and tasted like chlorine. Had service call finally put in new filter which was useless after less than 2 weeks. Should have kept old Kenmore and or purchased a Kenmore.. (hidden) I ne..

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exp - 4 d 15 h ago

4

G USA is allowing a YouTuber on Youtube and Instagram to defraud people with a giveaway of a new LG Zero Cord vacuum. Thousands of subscribers on her YouTube channel have entered on her video for this contest. The offical LG giveaway rules states that there are TWO WAYS to enter the contest and they instruct you on how to enter via YouTube and Instagram. Thousands have entered on YouTube but the influencer that LG choose, Ashley with Til Vacuum Do Us Part, has told her subs and followers that all of the people who entered on her YT video, will not be a part of the contest and their names will not be entered because LG only allows you to enter on Instagram. THAT IS NOT what LG USA official giveaway rules state, it states you can enter on YT and IG and tells you how. THIS IS FRAUD but when you call LG USA and ask them about it, they tell you that they ARE NOT apart of this contest and there name should not be anywhere on it. BUT, LG USA IS ALL OVER THIS CONTEST...

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dexter - 1 d 17 h ago

2

I purchased a refrigerator from LG 8 years ago. From what I've heard, we are fortunate compared to others whose has broken much earlier. I came home 2 nights ago to a flooded kitchen. The compressor is out. I call. They hang up. I call, I get disconnected. I call, they don't understand my American accent. Finally, I have been told that LG is so aware they are selling crap products that they will send me a free compressor. But, the cost to install this item, an hour job, is over $500 by anyone I've spoken to. I'm so disgusted that our government doesn't bust companies like this for ripping people off and selling them garbage....

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EPep - 2 d 3 h ago

0

I purchased a refrigerator from LG 8 years ago. From what I've heard, we are fortunate compared to others whose has broken much earlier. I came home 2 nights ago to a flooded kitchen. The compressor is out. I call. They hang up. I call, I get disconnected. I call, they don't understand my American accent. Finally, I have been told that LG is so aware they are selling crap products that they will send me a free compressor. But, the cost to install this item, an hour job, is over $500 by anyone I've spoken to. I'm so disgusted that our government doesn't bust companies like this for ripping people off and selling them garbage. Shame on LG!!

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Ed - 2 d 3 h ago

0

Worst customer service ever. Still waiting after weeks. They scheduled a repair on Monday. Called several times and told the he would be arriving between 4-5 pm. At 5:30 I call again and I'm told he will be at the house at 6:40. I get a message that he has rescheduled us in 4 1/2 weeks, He told A&E we weren't home. He worked for Sears Home Services. (A&E Factory Service LLC.) I keep being told that they are escalating my case to management and someone will call me and inform me of the scheduling. Is there no one that manages the customer service of this company other than the call center.

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LG CONTEST FRAUD - 5 d 6 h ago

1

LG USA is allowing a YouTuber on Youtube and Instagram to defraud people with a giveaway of a new LG Zero Cord vacuum. Thousands of subscribers on her YouTube channel have entered on her video for this contest. The offical LG giveaway rules states that there are TWO WAYS to enter the contest and they instruct you on how to enter via YouTube and Instagram. Thousands have entered on YouTube but the influencer that LG choose, Ashley with Til Vacuum Do Us Part, has told her subs and followers that all of the people who entered on her YT video, will not be a part of the contest and their names will not be entered because LG only allows you to enter on Instagram. THAT IS NOT what LG USA official giveaway rules state, it states you can enter on YT and IG and tells you how. THIS IS FRAUD but when you call LG USA and ask them about it, they tell you that they ARE NOT apart of this contest and there name should not be anywhere on it. BUT, LG USA IS ALL OVER THIS CONTEST AND ON IG IT EVEN SAYS THAT TO ENTER ON IG THAT YOU MUST FOLLOW LG USA IF PAGE. THIS IS COMPLETE BULLSHIT AND SHOULD BE SENT TO THE ATTORNEY GENERAL FRAUD DIVISION AND THE YOUTUBER SHOULD HAVE TO APPOLIGUSE FOR NOT KNOWING THE DAMN RULES AND NOT INCLUDING THE THOUSANDS OF NAMES THAT ENTERED ON HER YT CHANNEL. YOUTUBE WILL BE NOTIFIED AND EVERYONE SHOULD KNOW WHAT A SCAM LG USA IS AND JUST BUY A DYSON, IT'S BETTER ANYWAY

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LG FRAUD - 5 d 6 h ago

www.expotv.com

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Grand mother - 61 d 9 h ago

0

This company is the worst to purchase an appliance from they know they sell defective products and continue to rob customers of their hard earned money they are very nice and professional about giving you a run around and expect you to keep paying for merchandise that will need several repairs and still not work. They will not answer calls to their cooperation. As a grandmother who has lost her food and medicine twice and not able to keep food for her grandchild this is a sick and disgusting way to treat people who can not feel their bellies on your apologies their must be something that can be done as an consumer if anyone has the answer or suggestions please share.

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Andy B. - 58 d 10 h ago

0

I have the same problem and will be joining the class action suit against them. When we installed a fridge we were remodeling the kitchen. Wanted everything done when we retired.. we lost the fridge $2615. + 700 dollars in spoiled food + than spent over $420 to replenish the basics. LG failed in many ways. No return call or email or letter. I can never ever use LG again. Hoping others are reading this to stop using LG.

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sachiapersaud@gmail.com - 40 d 7 h ago

0

Hey Andy can I join the class action?

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Ram - 23 d 7 h ago

0

I would like to join the law suit, LG is big time trouble for command man. LG means life is hell.

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Anonymous - 12 d ago

So would I.

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Anonymous - 9 d 8 h ago

I would like to join law suit

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Terrie - 18 d 10 h ago

How do I get in on the class action suit. My refrigerator has been repaired 5 times and is still not working?

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SBush - 17 d ago

0

How do you sign up for that I am in!

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Sharon in Hawaii - 12 d 2 h ago

0

Please provide info re a class action. We also bought a French door refrigerator less than two months ago and have had stomach issues due to drinking water that smelled and tasted like chlorine. Had service call finally put in new filter which was useless after less than 2 weeks. Should have kept old Kenmore and or purchased a Kenmore.. (hidden) I need action and have sent a letter to Home Depot. If there is a movement towards legal action, please let me know.

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Queen Csaritsa Malka - 10 d 3 h ago

0

XX

I was listening to a dog breeder telling how mongrels are always unpredictable in their behavior - they don't know which stain they should act like. This doesn't apply to us tho', we're not animals. Ain' dat so, Izzy?

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