Information, reviews and public commentary for US companies

 

Living Social

Rating
0.142857
Web
http://livingsocial.com
Related
Hungry Machine, Inc.
Address
829 7th St. , Ste. 301
Washington, DC
20007
Contact
Eric Eichmann
Role
COO
Phone
(202) 408-1745
Employees
4,900
Twitter IDs
@LivingSocial
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Anonymous - 1 y 146 d ago

I have made several purchases from LivingSocial. Once they were bought out by Groupon they went to shit! My last purchase...a $250 voucher went down in price the day before my appointment to use it. This was l after shopping it for weeks. I am a single Mom so every penny counts. I emailed the day before I was to use my Christmas gift to myself asking if the difference could be refunded. Simple. That evening I got home to find they refunded and cancelled my whole purchase!!! Oh, and it takes 24 to 48 hours to get my money back so if it is still available I can purchase it again. I had saved for months to get this voucher for myself. I don't have the means to purchase another until the refund processes. LivingSocial just took my Christmas gift. :( No number to call and their "customer service" should be "CUSTOMER NON SERVICE". Would not recommend to anyone. I am DONE with this cappy fraudulent company.

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lostcustomer - 131 d 18 h ago

I agree with you one hundred percent! Their customer service is non existent, I will never buy from them again!

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michele - 242 d 19 h ago

1

Am very upset with LS right now. Because LS sent me a misleading email after I made a purchase, implying I had not completed the purchase, I redid the purchase. Now I have 2 deals. I contacted them via Chat, and the rep stated they could not cancel or refund the cost of the 2nd purchase, because it was a final sale. I would not have even gone back on the site, if I had not received the erroneous email in the first place. This is unacceptable. I think they could refund the $15, it won't break their bank.

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Anonymous - 131 d 18 h ago

I am also having a tremendous issue with LS! The advertisement was very trick and misleading and the customer service reps have been very rude!

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Samantha - 1 y ago

0

I am very upset with your website. Somehow two items ordered in error and I attempt to submit a return and it is not responding. I used my work email for login and because I passed 2 hour grace period, they wont cancel the order. This is my first purchase with your website and the site is not friendly user, please have someone assist me in returning the item that was purchased in error last night.. Information below. I appreciate your assistance! My phone number is (hidden) or (hidden). I will not purchase again!!!!!

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Worst Company Ever - 1 y 116 d ago

0

Purchased a deal for a service that turned out to be against medical advice from my physician. Also, the service provider was not with the business that was advertised in the deal. LivingSocial stated it could not do anything, even though the service provider agreed to the cancellation. Terrible business practices and fraudulent advertising.

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CYNTHIA MARIE ROGERS - 1 y 150 d ago

0

I tried to purchase several Punta Cana 4night getaway online. First using my own credit card and I kept getting an error message saying I had purchased the limit; when in fact I never made one purchase. I use to purchase from them all the time. In my search I found out that Groupon and Living social are now all the same company. What a damn mess this is for those loyal customers such as myself who make purchases a few times a year. There was going to be a couple of people who wanted to take advantage of this deal for a mid Spring time getaway.

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rw - 1 y 164 d ago

0

pathetic loser of a company that doesnt honor their deals

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DO NOT SHOP LIVING SOCIAL - 1 y 285 d ago

0

This company is a joke. The staff who answer the phone are rude! I purchased a voucher in 2/17 for a painting class - I tried numerous times to contact the painting company but I never heard back - since my voucher did not have a section for a refund, I emailed Living social a couple days after the voucher expired to ask someone to contact me. I never heard back. I just signed onto my living social acct after months and remembered that I never heard back from living social. I called to ask why and request my refund again. I spoke with a rude lady who told me that I needed proof of my email to them 3 months ago - I asked to speak with a supervisor who came on the phone with an attitude. He told me that he did indeed have the email that I sent him back in May but because it had been 3 months that I could not get a refund. I said are you serious...let me get this straight. I emailed you guys and you admit that you never responded but now Im at fault for having to reach back out to you. He was very rude! This is horrible business. Its no wonder that most people shop on Groupon - at least they let you trade in the amount paid on any expired voucher...and they respond to emails. Unless I hear back from someone asap I will make sure that everyone I know does not shop on your site anymore and will continue to spread bad reviews. EXTREMELY BAD BUSINESS - you can reach me via my email (hidden)

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Earl Parker Jr - 2 y ago

0

I purchased a voucher from your Firm and the company did not return my call to redeem the voucher. Last Friday I called your Firm for assistance and was told to give it 24 to 72 hours before I would receive refund because of non reply from re cleanaholics. I call Tuesday and was told it was to soon, so I called today and talked to Supervisor Marcus and he told me to wait another day and I said no I want my money back and he refuse, so I reaching out to you for assistance. My name is Earl Parker Jr and my phone number is (hidden). I don't have money to loose, I disabled. Please assist, thank you in advance.

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missnmaddox - 6 y 275 d ago

Was volunteered for the @LivingSocial Olympics cupcake eating contest tomorrow... Thx @Jsams82 How does one prepare for this?!??

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MattLatt - 6 y 275 d ago

@theballtruck tomorrow is #SurpriseAndDelight day @LivingSocial. Care to delight us and park out front? I promise the line will be long!

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MattLatt - 6 y 275 d ago

@elfloridanodc tomorrow is #SurpriseAndDelight day @LivingSocial. Care to delight us and park out front? I promise the line will be long!

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MattLatt - 6 y 275 d ago

@Mojotruck tomorrow is #SurpriseAndDelight day @LivingSocial. Care to delight us and park out front? I promise the line will be long!

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colleen_wood - 6 y 275 d ago

Enjoying wines around the world with @mfhiggons @LivingSocial @918FStreet

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hiro_asari - 6 y 276 d ago

RT @merbist: I'll be in our @livingsocial SF office (SOMA) the week of Sept 3-7, ping me if you want to visit or say hi.

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merbist - 6 y 276 d ago

I'll be in our @livingsocial SF office (SOMA) the week of Sept 3-7, ping me if you want to visit or say hi.

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johnskilton - 6 y 276 d ago

Anybody think @LivingSocial is wrong to run a $20 frozen yogurt deal to be used in 1 visit & not mention that fact (or give refund/credit)?

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CooneySuz - 6 y 277 d ago

@LivingSocial bought a vocher for diet chef,couldn't use it phoned, emailed LS in London. No response.they are fraudsters

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