Lowe's Headquarters email complaintsandhelp@ outlook.com
My experience with Lowe's is -10 the worst of the worst service and employees online and customer services. Ordered a garage door July 17, 2018 and today is September 1, 2018 still no garage door. Lowe's customer service can't even find the door. Did I say WORST possible service!...
I am dealing with the same thing only over a bathroom remodel that started in May. I cannot get anyone to give me the time of day. It is infuriating.
I am on month 6 of waiting for a bathroom remodel. They delivered all the product two months ago, so my carport and garage are full. They have lied to me on a monthly basis and I seem to get out of the contract. Winter is coming can't use my carport or the garage.
What you do is go right to the plumbing department and ask dir help. But you actually have to talk to a person and not just wai r for some one to ask you if you helo. I'm being completely onest, that is whT you do and tell them you want to talk to store manager, take all your papers in store with you. You will see some action done, believe me this works.
Im having same problem. FINALLY got my 2 glass shower doors for both remodels & they sit on my porch not installed. Cant get anyone to respond. Both baths not finished and they were suppose to finish one before the other. Ill never go to them again!!!!!! Just want to use my showers.
Try calling 1(hidden)! The central dispatch office(deliveries). They should be able to contact the vendor and figure out where your item is.
Same here with an entry door from JeldWen:
Ordered 2 August and just found out today that JeldWen has just told Lowe's that they can't make it because they don't have the material - with no-one with enough backbone to even try at a future date of completion.
It took 6-weeks to find out that a $750 door is not only MIA, but never enlisted. Plus, I see that Lowe's has a new Pres/CEO who comes to them from JCPenny......Not Encouraging.
Exactly look at how many jc penny stores closed under his leadership
The same thing will happen at Lowe's that guy is a joke and so is that company at all levels of management and Corp leadership
Should have gone to Home Depot. FUCK lowes. I used to work at store # 3202 in Hobbs NM. They fired me because my major chronic depressive disorder got unbearable. I am in the midst of suing Lowe's corporate.Such a Fucked up company. Please tell the world that Lowes does not give a shit about their employees.
Scott, I forgot my online password (trying to get that resolved) and saw your email somehow; I'm just currently a Lowe's customer. To remedy your depression some, from a nutrient intake point of view, you may to increase your magnesium intake because that is supposed to cause more of a feeling of satisfaction.
(Disclosure I am not a doc.; am educated in finance but I have known a person with history of depression so I researched remedies)
I absolutely agree. We had a floor installed in February. It is now September and it is still not completed. It has been nothing but stress and aggravation. Never ever again!
Lowes buys from different companies and they depend on that Company to follow through on this side of providing the doors . Lowes can't make the doors they just buy from the companies. Hoping they will keep their. Promised to deliver on an orfder.
my quest is why did you give these clowns a 4 star taing
Hello, i worked for the Vallejo Lowes and i just want to state that they have less than par work practices. there is no HR, no one responsible for anything. this store is ran incredibly inefficiently. I have a Heart condition and my Drs orders are continually disregarded causing stress on my health. I have Dr orders to work only a 6 hour day but they refuse to honor it. I will be reporting to the dept. of labor. in the meantime I suggest we all shop at Home Depot.....
We currently have a new CEO who is making changes to our stores, systems, and the knowledge we use in our everyday. On the behalf of Lowe's I do apologize for the horrible experience you received! We are making huge changes for our communities to love where they live.
To Phonicia Kimes
How do I get in touch with a Product Inventory Replacement Contact who orders Carpet and Tile Samples from Suppliers to Restock Stores Inventory? I have been trying to get a carpet sample of SoulMate S9068 in the colors of Musketeers and Untouchable. I have paid for small samples. I want to get a LARGE Sample
Of these two colors. NO ONE IS ABLE TO MAKE THIS HAPPEN. Can you help me?
Well that's a bunch of BS My wife worked at store 0761 and she is constantly telling me how she cry's at work , hates going there , and it's breaking her down meantaly
This store is a joke and the managers are the most spineless people I have ever meet they never do there job on dump all issues on her
Lowe's sucks and destroys people's lives
I started new service and 2 weeks into my new service plan I had my service suspended and told my bill was over $1200!!!! I didn't cancel my service but am being told I have to pay it and had my phone lines suspended until I do!!!___
i am paying off my lowes credit card going back to Home Depot
Doing the same!
much back-and-forth between way too many middlemen, not only from the local Lowe's but from the subcontractor company a date of Sept. 4th (today) was not only agreed upon but confirmed by at least three different people by three different phone calls from Lowe's and subcontractor. I initially told the sales rep from Lowe's who wrote up the contract that only Mondays, Tuesday, or Wednesdays would work for me because those are the days I have off from work. AND that was written up in the contract too. To make a long story short, no one showed up today to do the job. I made a few phone calls and was told that it "was scheduled for today and because no one had called me back it would be done today and was on the schedule." About 1:00 pm I became concerned that I might be stiffed. So I called and left message on the subcontractor's cell phone (btw, he never returns those calls) voicing my concerns. No call back. So, I call the local Lowe's with the contact number on the contract. At this point I am put on hold for an eternity, the man finally gets back to me and says "no, looks like Thursday instead". I was livid. I then explained to him that Thursday would not work because that is a work day for me, and I really wanted it done today LIKE EVERYONE HAD CONFIRMED. Perhaps I'm crazy, but when told something is "confirmed", to me it means just that ---- not a penciled-in maybe date. Well, they can't do it today. Imagine that. But I was prom
Hello, i worked for the Vallejo Lowes and i just want to state that they have less than par work practices. there is no HR, no one responsible for anything. this store is ran incredibly inefficiently. I have a Heart condition and my Drs orders are continually disregarded causing stress on my health. I have Dr orders to work only a 6 hour day but they refuse to honor it. I will be reporting to the dept. of labor. in the meantime I suggest we all shop at Home Depot...