I'm just wondering how many hours a employee has to work per day. To have a employee work 11 hours a day makes no since at all. The manager needs to make sure he has enough employee to cover the shifts in each department. It's to my knowledge that he does not know how to schedule his employees . I think corporate needs to train there manager again. They needs another lecture on how to run there company. Suffolk, Va
Caution Pottstown Lowe's has employee that takes pictures of your wife and kid ..
Saturday may 26 went to Pottstown Lowe's to pick up lawn supplies. Parked off to the side like I always do . Lowe's employee BUD came up to my window I asked if I can park here he said sure do you need help I said no and put my window up. Bud then goes to back of my truck takes a picture of my license plate . I put truck in drive and started to move he ran around my truck taking pictures of me my wife and kid plus more pictures of my license plate. I hopped out of truck to confront him he told me I didn't like the way you answered me so this is restricted area now. So I went to front counter cause god for bit you knock someone out figure I'd do the right thing.
Explain what had happened to BO the store manager of some type . By this time BUD the picture guy walks up ..BO tells him I can park there it's fine ..the parking is not the problem taking pictures of my wife and kid is the issue. He asks him to erase the pictures BUD said he did but wouldn't show me all the pictures on his phone it's personal he said.(probably because there are other children and women on there at Lowe's takes on Lowe's time that he probably pleasures himself to). What killed me was at this point BUD the picture boy takes his name tag off and hands it to BO ..BO tells him to put it on it not that big of deal. It's a big deal to me ..BUD should have been fired on the spot ..obviously BO the store manager doesn't know Lowe's code of conduct or ethics which is right on there website. This guy is going to do something to someone and it's going to get him he's lucky I have a good job and a wife and kid i love or this maybe have turned out differently.
BUD also made a comment about the union I work for he says he knows them real well (explains the Lowe's job) . Guess what BUD so do I but unlike you I am a member and you can bet this member will place a sheet at the hall letting all 10k members know to stay away from Lowe's in Pottstown PA.
Lowes Hwy 98 north in Lakeland Florida need a new crew for customer service they have no clue how Lowes standard and procedure they need to follow when Customer need send out some equipment problems
Lowe's headquarters +1 833 272 *3777
I am canceling my order of over $2000.00 so if you would like to know why you may contact me at (hidden).
Pits are not that dangerous of a breed, maybe mind your own business next and don't pick fights with people. . , .
why are you commenting on dogs at Lowes??!?
I purchase some building materials on Friday May 18, 2018 to be delivered on Saturday, As of todate I have not received the materials. I called the Lowe's store which is located 3807 FM 1092 Missouri City, TX 77459 to find out why the product was not delivered. The manager told me that he has no authority over the delivery which is done by a third party. The assured me that I will get the materials on Sunday, Nothing happens, then they told me Monday, nothing again happens, then they said for sure it will done on Tuesday again no one knows why it has not delivered. It seems as though the system is broken. I am disappointed with Lowe's operation. The store customer service is very poor you have to be on line as well as sitting in the store for almost fifty (50) minutes before you can be attended to. This is totally not acceptable. Something must be done from the Headquarters office. No delivered has been made it five days since the purchase. When?
JJJJJJI made my first major appliance purchase at Lowes and will never do this again!!! I received the run around and my account was charged twice. I spoke to corporate and they were no help in resolving my issue. Never again will I be treated like I am not a valued customer to them. Lowes you lack customer service and empathy towards your customers.jjjjjjj
Lowes is the worst place to buy anything I bought a fridge and when they delivered it it was damaged so I told them I wanted another one when they bought the other one it was damaged too now having a hard time getting my money back and they left me with no fridge will never even walk in a lowes store again employees very rude it was lowes in hazleton pa. Tell everyone I can not to go there
Absolutely terrible 2 stores 10 miles apart prices approximately 20 percent different. It is going to all over Facebook. That is today. derrick jumner
i think this number is fake - I just dialled and some poor guy who was nothing to do with Lowe's answered. My recommendation - stop dialling.
Lowe's uses a Company called Certegy check services to validate your check when using it ,every time i tried my
check would get denied,use it at Home Depot i never had one problem,they use Telacheck much better company
Lowes is Tone Deaf and dosen't care store #1629 okay
lowes has been working on our kitchen for over a year still not finished.! lowes, kraft maid cabinets and five star counter all have a really screwed up system.tried to talk to ceo in north carolina but they wont allow that!.why not talk to the big paid individuals i guess they dont give a crap.Robert Niblock which is the ceo will be retiring in july so lets not bother him about our situation.lets just continue getting the shaft from lowes.do not in anyway buy cabinets ect from lowes because the local management and higher will lie straight to your face!.dont believe them for an instance .we are paying every month to lowes for something we do not have! almost sounds illegal! well definitely not at all satisfied and lowes cant give you any idea if they can take sommmmmmme off everything until its done! what a bunch of well you fill in the rest. very disatisfied DANNY JOHNSON FROM BLUEFIELD WV OUT OF BLUEFIELD VA LOWES
,,,,,Terrible experience May 25 2018 8:45 Aransas Pass, TX! Only Lowe's store near us. Couldn't find product and no one in inside garden area but when I went outside garden to look I had some stupid mexican lady employee follow me and as I stopped at the clearance plants she stopped, stared at me and went back inside. Lowe's Manager YOU need to teach your employees to ask customers if they need help and NOT make customers feel like criminals. Sending this message to Corporate Office as well. Someone needs to read the reviews and do something about it. Maybe "Customer Service training".,,,,,,
the only problem did you have is you are a racist.
how you know she was Mexican she offer some tacos.
she have an advantage she can speak two language
On 5/23/18 my husband and I went to LOWES in Tilton,NH and experienced a few incompetent workers who kept padsing us off to another person!!
1.We purchased a washer from a younger man named Paul from the floor. He entered our sale,verified our demographic information than instructed us to the front cadhier where we are to pay for the purchase.
2. At the register, we instructed the cashier to take $120.00 from our debit and $500.00 from my credit card. She messes up with the transactions and the $620.00 was taken from our debit card!!! She proceeds to adk a coworker how to fix the mess because "Ive never done it this way" she shares with coworker.
3. Hubby and I are frustrated and walks over to customer serv. and request their assistance in clearing this up. The female cashier claimed she could fix this because she has worked for you folks for yrs! Time is slowly ticking away and she begins to chat with another customer ad we wait for her to complete the cancelation of thhe previous transaction. I had to politely ask her to refocuss on our situation! Then, she shares withus that our $619.00 will take 15/20 days to be replaced on our debit card!! She also didnt follow our instructions and seeked assistance from an older genlteman named Paul. He reviewed the computer transaction spoke with the cashier at customer serv. and than went into the office and came out with $620.00! He cancelled the original order then gave us back our money in cash!
4. Paul reentered our order and took took $120.00 in cash and placed the $500.00 on my card. He reassured us that someone will call us the day before delivery with the time slot to expect. We're all set and sincere apologies from this older gentleman named Paul.
5. May 25, 2018 receive an animated phonemessage stating our washer would be delivered Saturday, May 26, between 1:30 and 3:30pm! Hubby goes and disconnects and organizes everything for delivery on Saturday.
6. 5/26/18 Received a call around 9:30am from LOWES. It was a supervisor informing that the washer we bought on the 23 wasnt available but we could get another by the end of the month!!!! Her comment explaining that someone SOLD my washer by error last night threw me for a minute... Why wasnt my washer TAGGED SOLD !!??? SoI explained all the above to her and she replied that she would look further into it and get back to me. SHE DIDNT!!! Some guy named Paul, young voice called with all apologies.
7.Fool me once shame on you, fool me twice shame on me so there was definately NOT going to be a third chance. I asked for my order to be cancelled and that we will be in for our refund some time today (5/26/18)!! We are so disappointed in the service we recieved. We have been loyal customers since we moved to NH forteen years ago. I even requested a card because we enjoyed shopping there. However, after this recent visit we are seriously thinking about not returning to LOWEs.
I had bought a gallon of paint and it was not properly sealed!!!!!. It spilled in my car causing hundreds if dollars if damage!!!. I have never been treated more professionally in handling the situation. Anna and Ed. Supervisor and manager in amherst store were amazing. Totalled my loss up and reimbursed via cash. Thank you.
Female redhead working in paint dept. At 8:15pm on 5/25 in Fremont store was less than pleasant. She was not helpful and pointed out all the negatives to appear as though she was trying to talk me out of it. Next customer. She was again not friendly and seemed to talk down to him.
Lowe's in Sterling, VA 05/25/18 at approximately 9:00pm - only one checkout register open and a customer line of five and growing every 30 seconds. Only one guy in customer service and he was on the phone for several minutes with three people in line. Also, the self checkout area was roped off with no staff in site. Sales associates scattered throughout the store and doing there own thing. Some of the staff had headphones on and ignored everything around them. NO Management in site anywhere! When I finally reached the only clerk open I asked who was the manager on duty. She said Rodrigo and seemed unaware that serveral customers were rather upset with the crappy service.
I won't be wasting my time at a store so poorly run. Going back to Home Depot because they actually respond to requests from customers and staff at higher levels.
Online purchased a nest thermostat at lowes 1053 at 5400 fairmont parkway, pasadena, texas. Went on 5/5/018 at 7 pm to pick it up, when i got home opened product that was not sealed and realized that thermostat was broken and had been previously installed. at 805 pm same night went up to store to exchange broken thermostat. I was greeted by same person that gave me the thermostat hours prior. She stated manager is coming, i was like okay. Then lilie the store manager arrived and begins to ask whats wrong i stated my issue. She glanced at the receipt and started asking me unrelated questions. Did you pick i up alone? is this your credit card? and then stated all of our products are inspected daily and this would not happen. I was like it did just now, she then said we cant do anything about it and good bye. i asked for a store manager and she said he will not be here until monday. she kept insinuating that i had stolen or some how was trying to get away with something. so i am stuck with a broken thermostat and cant resolve my issue until monday. Never in my years going into a this lowes store have i been treated like this, I was infuriated and left.
Im currently they lose employee I'm sorry to say. That person that that's through it as a management she needs to be fired treating you that way, also that happens at a lot of stores on the regular people purchase a money merchandise and I only get home and decide is damaged or missing product or parts they have to make a trip back to the store to get what you need or make the exchange. At my store the left hand know what the right hand is doing and I happens on a regular basis management covers up for each other so they can save each other's butt and so forth. Lowes in my opinion is a waste of time and space there are some employees that are that there that I work and that are good and then there's others in management there's a piece of trash. you know where they came up with the name Lowe's? that's because Lowes has a lot of low paying job. Which is which explains why sometimes the stores are understaffed. as long as the store is turning over a profit they don't care about the customers as long as the stores making money and they got staff that are earning a paycheck, I am very disappointed in Lowes and their day-to-day operations management and staff included.
Terrible experience May 25 2018 8:45 Aransas Pass, TX! Only Lowe's store near us. Couldn't find product and no one in inside garden area but when I went outside garden to look I had some stupid mexican lady employee follow me and as I stopped at the clearance plants she stopped, stared at me and went back inside. Lowe's Manager YOU need to teach your employees to ask customers if they need help and NOT make customers feel like criminals. Sending this message to Corporate Office as well. Someone needs to read the reviews and do something about it. Maybe "Customer Service training".
I'm from Worcester Ma. and shop at store #1206 located at 533 Lincoln St. in Worcester MA. . Yesterday at approx. 5:00pm I purchased a patio table. I'm writing to let you know I received the BEST customer Service from a young man named ANTONIO. He was so very helpful every step of the way with this purchase. Even offered to help us load it in the car. Such great service deserves to be recognized! Not always in big chain stores are the clerks as helpful as he was. Who ever trained him on Customer Service skills did a great job.