Information, reviews and public commentary for US companies

 

Lowe's

Rating
0.962974
Web
https://www.lowes.com/
Address
1000 Lowes Blvd
Mooresville, NC
28117
Phone
(800) 445-6937
Twitter IDs
@Lowes
General profile image

Bradley Law - 3 d 8 h ago

3

We live in Newark, Oh. We ordered shower doors 6/15/19. We were told they would be in by 7/1/2019. Nobody could give us any information when we called on 7/1 and was told somebody would call us back. I called on 7/6 and was told the doors were never ordered it was a mistake. They promised they would be in by the 13th. and we would be called. Again nobody called. We went in (7/14) there and supposedly spoke to the department manager and she said it was shipped and would be in by the next day. Again no calls. I called in and spoke to the store assistant manager who was just as bad as everybody else. He assured me the doors would be in by the next day. We get a call and now they say the doors wont be until Monday 7/22. The doors are coming from Kentucky or Tenn. So unless they are carrying them they were never sent or they screwed up again and never ordered them. As of today nobody has called me back to explain why it takes a month to have doors delivered. We will deal with Maynards or Home Depot from now on.

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

General profile image

Linda - 3 d 5 h ago

4

I am very displeased with the service I experienced regarding my Lowe;s Card. I purchased a Bosch dishwasher used a Lowe's credit card. I applied for the credit card to make purchase so I could a 5% discount. the transaction with smoothly. When tried to pay entire balance off is when the problems began. I used the over the phone payment service payment service. I had the payment made directly from checking account after a week the amount was not processed. I got letter saying that the check could not be processed. I knew I had the money in my account. I called customer service set up the payment again. Same thing happened again and a third time . This was of the course of about 4 weeks Along with that problem my card had never arrived. They had the wrong address. They fix that. So finally just sent a check for the full amount. They a interest charge on the account I had that waved. When my card and I called to activate it. I was deluge with offers that i didn't want of need. It was phone spam. Apparently Synchronicity Bank was trying to make bus extra bucks off of Lowe's customer.______

General profile image

Penny Schwartz - 2 d 8 h ago

3

iF YOU HAVEN'T SHOPPED AT A LOWES HOME IMPROVEMENT STORE YOU ARE IN FOR A SURPRISE. AFTER USNG HOME DEPOT FOR YEARS, NEVER HAVING ANYONE AROUND TO HELP AND BEING TREATED VERY RUDELY, YOU MUST AND I DO MEAN MUST SHOP AT A LOWES STORE. THE DIFFERENCE IS UNBELIEVABLE. I AM SHOPPING TO REDO

A HOME I JUST BOUGHT AND DECIDED TO TRY LOWES. I WAS BUYING FROM EVERY DEPARTMENT AND THERE THEY WERE, EMPLOYEES RIGHT THERE IN EVERY DEPARTMENT, DIDN'T HAVE TO ASK ANY FURTHER. I WAS GIVEN GOOD INFORMATION AND I PUT THE ITEM ON MY LIST. I WORKED WITH THE PRO TEAM AFTER PICKING OUT MOST OF WHAT I NEEDED I WAS TOO OVERWHELMED HAD TO COME BACK ANOTHER DAY, AND SURE ENOUGH THE PRO DEPARTMENT WAS WILLING TO PUT THINGS INTHEIR COMPUTER FOR ME AND KEEP MY LIST GOING. TRUST ME, IM A WOMAN OF 70, RECEIVED A NEW LUNG 9 MONTHS AGO AND HAVE BECOME A PERSON WHO GIVES FORWARD FOR MY LIFE BEING GIVEN ANOTHER CHANCE. ONE WAY I CAN DO THAT IS TO PASS ON THIS KIND OF INFORMATION TO

General profile image

Hogg Jones - 17 h 11 m ago

4

In March I bought a used green works pro 2300 power washer. My fault that I did not use it until July and lows has a 30 day return policy. I do have the receipt for this product. But they wold not take it back. Even though I called and was told that they would take it back by a employee is service center so I drove 40 min and lows would not take it back, What bother me is the fact that y'all sold me a broken power washer. I spoke with the manager dale at the woodland tx location and he told me that they do not test equipment before it is sold after being returned if the person returning it says there is nothing wrong with it . ___

General profile image

Rick Cin - 6 h 10 m ago

2

we began a project on April 26th for new siding and roof on our garage and, basement entry door and kitchen window. we were given a completion date of June 16th for the garage. On 6/17 our siding was finally delivered. All the edge pieces were correct but the siding itself was the wrong color. This had to go through 5 different stops and people before it got to us.

when we called Lowes (Project manager and Sales Person) Neither had a clue what had happened. After more than a month ,and too many phone calls, Lowes finally picked up the wrong siding.

General profile image

Bradley Law - 3 d 8 h ago

3

We live in Newark, Oh. We ordered shower doors 6/15/19. We were told they would be in by 7/1/2019. Nobody could give us any information when we called on 7/1 and was told somebody would call us back. I called on 7/6 and was told the doors were never ordered it was a mistake. They promised they would be in by the 13th. and we would be called. Again nobody called. We went in (7/14) there and supposedly spoke to the department manager and she said it was shipped and would be in by the next day. Again no calls. I called in and spoke to the store assistant manager who was just as bad as everybody else. He assured me the doors would be in by the next day. We get a call and now they say the doors wont be until Monday 7/22. The doors are coming from Kentucky or Tenn. So unless they are carrying them they were never sent or they screwed up again and never ordered them. As of today nobody has called me back to explain why it takes a month to have doors delivered. We will deal with Maynards or Home Depot from now on.

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

General profile image

Linda - 3 d 5 h ago

4

I am very displeased with the service I experienced regarding my Lowe;s Card. I purchased a Bosch dishwasher used a Lowe's credit card. I applied for the credit card to make purchase so I could a 5% discount. the transaction with smoothly. When tried to pay entire balance off is when the problems began. I used the over the phone payment service payment service. I had the payment made directly from checking account after a week the amount was not processed. I got letter saying that the check could not be processed. I knew I had the money in my account. I called customer service set up the payment again. Same thing happened again and a third time . This was of the course of about 4 weeks Along with that problem my card had never arrived. They had the wrong address. They fix that. So finally just sent a check for the full amount. They a interest charge on the account I had that waved. When my card and I called to activate it. I was deluge with offers that i didn't want of need. It was phone spam. Apparently Synchronicity Bank was trying to make bus extra bucks off of Lowe's customer.______

General profile image

Penny Schwartz - 2 d 8 h ago

3

iF YOU HAVEN'T SHOPPED AT A LOWES HOME IMPROVEMENT STORE YOU ARE IN FOR A SURPRISE. AFTER USNG HOME DEPOT FOR YEARS, NEVER HAVING ANYONE AROUND TO HELP AND BEING TREATED VERY RUDELY, YOU MUST AND I DO MEAN MUST SHOP AT A LOWES STORE. THE DIFFERENCE IS UNBELIEVABLE. I AM SHOPPING TO REDO

A HOME I JUST BOUGHT AND DECIDED TO TRY LOWES. I WAS BUYING FROM EVERY DEPARTMENT AND THERE THEY WERE, EMPLOYEES RIGHT THERE IN EVERY DEPARTMENT, DIDN'T HAVE TO ASK ANY FURTHER. I WAS GIVEN GOOD INFORMATION AND I PUT THE ITEM ON MY LIST. I WORKED WITH THE PRO TEAM AFTER PICKING OUT MOST OF WHAT I NEEDED I WAS TOO OVERWHELMED HAD TO COME BACK ANOTHER DAY, AND SURE ENOUGH THE PRO DEPARTMENT WAS WILLING TO PUT THINGS INTHEIR COMPUTER FOR ME AND KEEP MY LIST GOING. TRUST ME, IM A WOMAN OF 70, RECEIVED A NEW LUNG 9 MONTHS AGO AND HAVE BECOME A PERSON WHO GIVES FORWARD FOR MY LIFE BEING GIVEN ANOTHER CHANCE. ONE WAY I CAN DO THAT IS TO PASS ON THIS KIND OF INFORMATION TO

General profile image

Hogg Jones - 17 h 11 m ago

4

In March I bought a used green works pro 2300 power washer. My fault that I did not use it until July and lows has a 30 day return policy. I do have the receipt for this product. But they wold not take it back. Even though I called and was told that they would take it back by a employee is service center so I drove 40 min and lows would not take it back, What bother me is the fact that y'all sold me a broken power washer. I spoke with the manager dale at the woodland tx location and he told me that they do not test equipment before it is sold after being returned if the person returning it says there is nothing wrong with it . ___

General profile image

Rick Cin - 6 h 10 m ago

2

we began a project on April 26th for new siding and roof on our garage and, basement entry door and kitchen window. we were given a completion date of June 16th for the garage. On 6/17 our siding was finally delivered. All the edge pieces were correct but the siding itself was the wrong color. This had to go through 5 different stops and people before it got to us.

when we called Lowes (Project manager and Sales Person) Neither had a clue what had happened. After more than a month ,and too many phone calls, Lowes finally picked up the wrong siding.

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donald - 9 h 29 m ago

Is true, you have the best marchioness!We can hear voice toke in all the place!

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Rick, Cincinnati, OH - 11 h 22 s ago

0

we began a project on April 26th for new siding and roof on our garage and, basement entry door and kitchen window. we were given a completion date of June 16th for the garage. On 6/17 our siding was finally delivered. All the edge pieces were correct but the siding itself was the wrong color. This had to go through 5 different stops and people before it got to us.

when we called Lowes (Project manager and Sales Person) Neither had a clue what had happened. After more than a month ,and too many phone calls, Lowes finally picked up the wrong siding.

Almost two weeks ago we were told we would have the correct siding by July 11th. well, it's now the 22nd of july and still no siding and no communication. We are about to pull the plug on Lowes. And to add insult to injury, they showed up to install door and window today 7/22, only 3 months after initially ordered. guess what, the door is the wrong size.

we are at our wits end. Once we survive this fiasco, we promise will never use lowes again.

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Bradley Law - 3 d 8 h ago

3

We live in Newark, Oh. We ordered shower doors 6/15/19. We were told they would be in by 7/1/2019. Nobody could give us any information when we called on 7/1 and was told somebody would call us back. I called on 7/6 and was told the doors were never ordered it was a mistake. They promised they would be in by the 13th. and we would be called. Again nobody called. We went in (7/14) there and supposedly spoke to the department manager and she said it was shipped and would be in by the next day. Again no calls. I called in and spoke to the store assistant manager who was just as bad as everybody else. He assured me the doors would be in by the next day. We get a call and now they say the doors wont be until Monday 7/22. The doors are coming from Kentucky or Tenn. So unless they are carrying them they were never sent or they screwed up again and never ordered them. As of today nobody has called me back to explain why it takes a month to have doors delivered. We will deal with Maynards or Home Depot from now on.

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

General profile image

Linda - 3 d 5 h ago

4

I am very displeased with the service I experienced regarding my Lowe;s Card. I purchased a Bosch dishwasher used a Lowe's credit card. I applied for the credit card to make purchase so I could a 5% discount. the transaction with smoothly. When tried to pay entire balance off is when the problems began. I used the over the phone payment service payment service. I had the payment made directly from checking account after a week the amount was not processed. I got letter saying that the check could not be processed. I knew I had the money in my account. I called customer service set up the payment again. Same thing happened again and a third time . This was of the course of about 4 weeks Along with that problem my card had never arrived. They had the wrong address. They fix that. So finally just sent a check for the full amount. They a interest charge on the account I had that waved. When my card and I called to activate it. I was deluge with offers that i didn't want of need. It was phone spam. Apparently Synchronicity Bank was trying to make bus extra bucks off of Lowe's customer.______

General profile image

Penny Schwartz - 2 d 8 h ago

3

iF YOU HAVEN'T SHOPPED AT A LOWES HOME IMPROVEMENT STORE YOU ARE IN FOR A SURPRISE. AFTER USNG HOME DEPOT FOR YEARS, NEVER HAVING ANYONE AROUND TO HELP AND BEING TREATED VERY RUDELY, YOU MUST AND I DO MEAN MUST SHOP AT A LOWES STORE. THE DIFFERENCE IS UNBELIEVABLE. I AM SHOPPING TO REDO

A HOME I JUST BOUGHT AND DECIDED TO TRY LOWES. I WAS BUYING FROM EVERY DEPARTMENT AND THERE THEY WERE, EMPLOYEES RIGHT THERE IN EVERY DEPARTMENT, DIDN'T HAVE TO ASK ANY FURTHER. I WAS GIVEN GOOD INFORMATION AND I PUT THE ITEM ON MY LIST. I WORKED WITH THE PRO TEAM AFTER PICKING OUT MOST OF WHAT I NEEDED I WAS TOO OVERWHELMED HAD TO COME BACK ANOTHER DAY, AND SURE ENOUGH THE PRO DEPARTMENT WAS WILLING TO PUT THINGS INTHEIR COMPUTER FOR ME AND KEEP MY LIST GOING. TRUST ME, IM A WOMAN OF 70, RECEIVED A NEW LUNG 9 MONTHS AGO AND HAVE BECOME A PERSON WHO GIVES FORWARD FOR MY LIFE BEING GIVEN ANOTHER CHANCE. ONE WAY I CAN DO THAT IS TO PASS ON THIS KIND OF INFORMATION TO

General profile image

Hogg Jones - 17 h 11 m ago

4

In March I bought a used green works pro 2300 power washer. My fault that I did not use it until July and lows has a 30 day return policy. I do have the receipt for this product. But they wold not take it back. Even though I called and was told that they would take it back by a employee is service center so I drove 40 min and lows would not take it back, What bother me is the fact that y'all sold me a broken power washer. I spoke with the manager dale at the woodland tx location and he told me that they do not test equipment before it is sold after being returned if the person returning it says there is nothing wrong with it . ___

General profile image

Rick Cin - 6 h 10 m ago

2

we began a project on April 26th for new siding and roof on our garage and, basement entry door and kitchen window. we were given a completion date of June 16th for the garage. On 6/17 our siding was finally delivered. All the edge pieces were correct but the siding itself was the wrong color. This had to go through 5 different stops and people before it got to us.

when we called Lowes (Project manager and Sales Person) Neither had a clue what had happened. After more than a month ,and too many phone calls, Lowes finally picked up the wrong siding.

General profile image

David - 1 d ago

In March I bought a used green works pro 2300 power washer. My fault that I did not use it until July and lows has a 30 day return policy. I do have the receipt for this product. But they wold not take it back. Even though I called and was told that they would take it back by a employee is service center so I drove 40 min and lows would not take it back, What bother me is the fact that y'all sold me a broken power washer. I spoke with the manager dale at the woodland tx location and he told me that they do not test equipment before it is sold after being returned if the person returning it says there is nothing wrong with it . I would like a store credit or money back on purchase. I would purchase this product again just new if given credit

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Frances Vega - 1 d 11 h ago

0

LOWE'S Home Improvement Store

FYI Public, If you purchase ANY power tool at a Lowes Store even if the box is closed open it and make sure the serial numbers match (tool, box and receipt) because if there is a manufacturing packing error YOU ARE SCREWED, they will not honor a exchange of a defected tool, a warranty or the service plan you purchase. No matter if you had the tool less than a month and have the original receipt.

Please share so others don't get screwed.

I even email Customer care about my issue and have not even got a response or an apology

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Evan - 2 d 26 s ago

1

Bought a used hose that was put back on the shelf as a new hose... now I have to spend more of my time to drive back and replace it.. when I informed the store the customer service rep obviously did not believe me, she kept saying that it was really weird that a returned/used item would be on the shelf, and that she never has heard of they happening.... She told me that I can bring it back in and get it replaced if I have a receipt.... very helpful....

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Adam - 2 d 12 h ago

0

Lowes might have the worst customer service I ever experienced. We bought a patio set and it arrived on time, but they sent us parts that would not go together. Not a huge deal, called up customer service and over the next hour and a half was transferred three times until they finally told me the right parts would be sent tomorrow. A week comes and goes, nothing. Reach back out and after another hour on the phone, they realize the parts are out of stock. Since we needed these for a party in two weeks, they would have someone call tomorrow to fix the problem. Three days later we reach back out because we still haven't heard anything and say, sorry we cant help you. Basically you are on your own.

It took us 6 phone calls and nearly 3 hours on the phone and not only has the situation not been resolved, but nothing has changed in over a month. Oh, and they also wont come pick up the set for a return. Lowes screwed up and has done absolutely nothing to fix it in now 6 weeks.

Home depot from now on.

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Dan Patterson - 2 d 12 h ago

1

Just left the Lowe's store @ 5750 Fruitville Rd Sarasota, FL 34232, Store #1935. I felt sorry for the cashier at the self check area. There was no standard checkout registers open. All four check out registers had red lights, waiting for assistance, while the cashier was already helping someone check out. I left, tried to go to the customer service area, and one person there, already helping four folks waiting for service. I left my items on a closed register, heading out, I stopped by the customer service area once more to ask for a manager. The guy laughed, told me he had been trying to get a manger to come into work along with other cashiers. His comment, that no one wants to work! So sad that this store was did not have the staff for a Saturday morning.

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Kathy knapik - 2 d 13 h ago

0

I had windows installed from the Lowes on 79th and Cicero in Chicago. There has been nothing but problems since day 1. Windows won't close, leaks, etc. Installer.came out, played with window and said it was fixed. No it wasn't. They then sent out anrep from Pella. This man said that this was a terrible install. I showed him what I had to do to close the window. He then back pedaled and said if I can close the window, just let it set like that over the winter and then it would develop a groove and close better. Are you kidding me. I have written Corp with no response. Have several pictures of their install which any idiot can see it is wrong. I would not recommend them to install a screw to hang a picture.

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Craig - 2 d 15 h ago

0

I purchased a new bathroom floor from Lowes store number 207 near Centerville,Ohio. The floor was not properly installed.My wife called Lowes and was given a phone number for the installer she called and got no response.I went to the store to talk to a manager but they were all "too busy".I called the corporate office and was told the store manager would call,never happened.i called the corporate office again and was given a phone number central production.Since then the installer has come back two times and the floor is still not right,over three months later.I made a big mistake buying from Lowes and will never do that again

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Penny Schwartz - 2 d 16 h ago

5

iF YOU HAVEN'T SHOPPED AT A LOWES HOME IMPROVEMENT STORE YOU ARE IN FOR A SURPRISE. AFTER USNG HOME DEPOT FOR YEARS, NEVER HAVING ANYONE AROUND TO HELP AND BEING TREATED VERY RUDELY, YOU MUST AND I DO MEAN MUST SHOP AT A LOWES STORE. THE DIFFERENCE IS UNBELIEVABLE. I AM SHOPPING TO REDO

A HOME I JUST BOUGHT AND DECIDED TO TRY LOWES. I WAS BUYING FROM EVERY DEPARTMENT AND THERE THEY WERE, EMPLOYEES RIGHT THERE IN EVERY DEPARTMENT, DIDN'T HAVE TO ASK ANY FURTHER. I WAS GIVEN GOOD INFORMATION AND I PUT THE ITEM ON MY LIST. I WORKED WITH THE PRO TEAM AFTER PICKING OUT MOST OF WHAT I NEEDED I WAS TOO OVERWHELMED HAD TO COME BACK ANOTHER DAY, AND SURE ENOUGH THE PRO DEPARTMENT WAS WILLING TO PUT THINGS INTHEIR COMPUTER FOR ME AND KEEP MY LIST GOING. TRUST ME, IM A WOMAN OF 70, RECEIVED A NEW LUNG 9 MONTHS AGO AND HAVE BECOME A PERSON WHO GIVES FORWARD FOR MY LIFE BEING GIVEN ANOTHER CHANCE. ONE WAY I CAN DO THAT IS TO PASS ON THIS KIND OF INFORMATION TO

MY FELLOW COMPANIANS OUT THERE ABOUT A PLEASANT EXPERIENCE WHICH COULD HAVE BEEN VERY DIFFICULT. I WILL BE WRITING A LETTER TO THE CORPORATE OFFICES TO SHARE THE NAMES OF THE EMPLOYEES WHO WERE EXCEPTIONAL IN THEIR POSITIONS. GO LOWES, YOU HAVE JUST GAINED A NEW FRIEND, CUSTOMER, AND ONE WHO

TELLS PEOPLE DO NOT SHOP HOME DEPOT ONLY ONLY ONLY LOWES!!!!!

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Amy - 3 d 4 h ago

5

We live in Lindale Texas. We have been involved in a substantial home project for 4 months now and go to Lowes at least once a week. The knowledge and overall service of the staff has been exceptional. I am writing this email now because quite frankly, I don't expect this from a large chain. In fact, my husband and I were thinking at first we were just lucky. It has been consistent. I don't know anything about the management or even the expectations from the Lowe's corporation regarding what is expected from their staff. I felt like I had to take a minute to say thank you and give kudos. The service has exceeded my expectations.

Thank you.

Amy

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Bradley Law - 3 d 8 h ago

3

We live in Newark, Oh. We ordered shower doors 6/15/19. We were told they would be in by 7/1/2019. Nobody could give us any information when we called on 7/1 and was told somebody would call us back. I called on 7/6 and was told the doors were never ordered it was a mistake. They promised they would be in by the 13th. and we would be called. Again nobody called. We went in (7/14) there and supposedly spoke to the department manager and she said it was shipped and would be in by the next day. Again no calls. I called in and spoke to the store assistant manager who was just as bad as everybody else. He assured me the doors would be in by the next day. We get a call and now they say the doors wont be until Monday 7/22. The doors are coming from Kentucky or Tenn. So unless they are carrying them they were never sent or they screwed up again and never ordered them. As of today nobody has called me back to explain why it takes a month to have doors delivered. We will deal with Maynards or Home Depot from now on.

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

Lowe's Headquarters phone number +1*8*7*7*2*O*7*6*4*8*9*___

General profile image

Linda - 3 d 5 h ago

4

I am very displeased with the service I experienced regarding my Lowe;s Card. I purchased a Bosch dishwasher used a Lowe's credit card. I applied for the credit card to make purchase so I could a 5% discount. the transaction with smoothly. When tried to pay entire balance off is when the problems began. I used the over the phone payment service payment service. I had the payment made directly from checking account after a week the amount was not processed. I got letter saying that the check could not be processed. I knew I had the money in my account. I called customer service set up the payment again. Same thing happened again and a third time . This was of the course of about 4 weeks Along with that problem my card had never arrived. They had the wrong address. They fix that. So finally just sent a check for the full amount. They a interest charge on the account I had that waved. When my card and I called to activate it. I was deluge with offers that i didn't want of need. It was phone spam. Apparently Synchronicity Bank was trying to make bus extra bucks off of Lowe's customer.______

General profile image

Penny Schwartz - 2 d 8 h ago

3

iF YOU HAVEN'T SHOPPED AT A LOWES HOME IMPROVEMENT STORE YOU ARE IN FOR A SURPRISE. AFTER USNG HOME DEPOT FOR YEARS, NEVER HAVING ANYONE AROUND TO HELP AND BEING TREATED VERY RUDELY, YOU MUST AND I DO MEAN MUST SHOP AT A LOWES STORE. THE DIFFERENCE IS UNBELIEVABLE. I AM SHOPPING TO REDO

A HOME I JUST BOUGHT AND DECIDED TO TRY LOWES. I WAS BUYING FROM EVERY DEPARTMENT AND THERE THEY WERE, EMPLOYEES RIGHT THERE IN EVERY DEPARTMENT, DIDN'T HAVE TO ASK ANY FURTHER. I WAS GIVEN GOOD INFORMATION AND I PUT THE ITEM ON MY LIST. I WORKED WITH THE PRO TEAM AFTER PICKING OUT MOST OF WHAT I NEEDED I WAS TOO OVERWHELMED HAD TO COME BACK ANOTHER DAY, AND SURE ENOUGH THE PRO DEPARTMENT WAS WILLING TO PUT THINGS INTHEIR COMPUTER FOR ME AND KEEP MY LIST GOING. TRUST ME, IM A WOMAN OF 70, RECEIVED A NEW LUNG 9 MONTHS AGO AND HAVE BECOME A PERSON WHO GIVES FORWARD FOR MY LIFE BEING GIVEN ANOTHER CHANCE. ONE WAY I CAN DO THAT IS TO PASS ON THIS KIND OF INFORMATION TO

General profile image

Hogg Jones - 17 h 11 m ago

4

In March I bought a used green works pro 2300 power washer. My fault that I did not use it until July and lows has a 30 day return policy. I do have the receipt for this product. But they wold not take it back. Even though I called and was told that they would take it back by a employee is service center so I drove 40 min and lows would not take it back, What bother me is the fact that y'all sold me a broken power washer. I spoke with the manager dale at the woodland tx location and he told me that they do not test equipment before it is sold after being returned if the person returning it says there is nothing wrong with it . ___

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Rick Cin - 6 h 10 m ago

2

we began a project on April 26th for new siding and roof on our garage and, basement entry door and kitchen window. we were given a completion date of June 16th for the garage. On 6/17 our siding was finally delivered. All the edge pieces were correct but the siding itself was the wrong color. This had to go through 5 different stops and people before it got to us.

when we called Lowes (Project manager and Sales Person) Neither had a clue what had happened. After more than a month ,and too many phone calls, Lowes finally picked up the wrong siding.

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Paul Roark - 3 d 5 h ago

I am very displeased with the service I experienced regarding my Lowe;s Card. I purchased a Bosch dishwasher used a Lowe's credit card. I applied for the credit card to make purchase so I could a 5% discount. the transaction with smoothly. When tried to pay entire balance off is when the problems began. I used the over the phone payment service payment service. I had the payment made directly from checking account after a week the amount was not processed. I got letter saying that the check could not be processed. I knew I had the money in my account. I called customer service set up the payment again. Same thing happened again and a third time . This was of the course of about 4 weeks Along with that problem my card had never arrived. They had the wrong address. They fix that. So finally just sent a check for the full amount. They a interest charge on the account I had that waved. When my card and I called to activate it. I was deluge with offers that i didn't want of need. It was phone spam. Apparently Synchronicity Bank was trying to make bus extra bucks off of Lowe's customer. Nightmare ordeal!

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Anonymous - 3 d 13 h ago

0

126 days since demo of my small kitchen. No running water. Corporate doesn't care and their contractors are worse. It's a joke, they have my money and I have to fight to get anything done.

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Vick - 3 d 7 h ago

0

Anonymous,

Why did you pay up front before the job was even started?

Never,never,never pay before the job is complete and done to your satisfaction.

Don't let them tell you otherwise. Be firm.

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Linda G. - 3 d 11 h ago

5

I hope this reaches the head of Lowe's advertising/marketing department.

First, let me say that I enjoy shoppng at Lowe's. At different times, one or two of their employees have gone "the second mile" for me. I was looking for parts for a lamp and two gentlemen, one of which I believe was another customer, located what I needed and even fixed my lamp for me. Kudos to them both.

The issue that I have now is this. I asked google if I could safely use my Shark steam cleaner on my hardwood flooring. The answer that it brought up was no because it would put extra water, etc on my floor and harm it. Here is the clinker......Lowe's has a picture, in color, I might add of a lady using the exact steam cleaner that I was asking about and that I own. Confusing. Overall, I am completely satisfied with Lowe's.

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Phil KIncaid - 3 d 12 h ago

0

We live in Newark, Oh. We ordered shower doors 6/15/19. We were told they would be in by 7/1/2019. Nobody could give us any information when we called on 7/1 and was told somebody would call us back. I called on 7/6 and was told the doors were never ordered it was a mistake. They promised they would be in by the 13th. and we would be called. Again nobody called. We went in (7/14) there and supposedly spoke to the department manager and she said it was shipped and would be in by the next day. Again no calls. I called in and spoke to the store assistant manager who was just as bad as everybody else. He assured me the doors would be in by the next day. We get a call and now they say the doors wont be until Monday 7/22. The doors are coming from Kentucky or Tenn. So unless they are carrying them they were never sent or they screwed up again and never ordered them. As of today nobody has called me back to explain why it takes a month to have doors delivered. We will deal with Maynards or Home Depot from now on.

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Peter - 4 d 10 h ago

1

Why did you stop giving veterans the 10% discount? It has changed how I shop now, I always made my purchases at Lowe's because of the discount. Now, I will shop around, somewhere else will honor the veteran with a 10% discount.

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USAF RET MSGT - 3 d 13 h ago

They haven't.

Military still receives 10% discount.

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