Information, reviews and public commentary for US companies

 

Macy's

Rating
0.757856
Web
www.macysinc.com/contact/reachus.aspx
Address
7 West Seventh Street
Cincinnati, OH
45202
Phone
(513) 579-7000
Twitter IDs
@Macys
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Tammy Witzen - 7 d 5 h ago

5

I went to my local Macy's at the lady behind the register Leilan was the most energetic employee I've ever met if Macy's has an employee of the year she should receive it.

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Anonymous - 11 d 17 h ago

My nephew went into his second interview today and the manager Fauzia Ali at Macy's in Sacramento, CA asked him if he was there for an interview and he replied yes, she then tells him that there was a glitch on the email that was sent to him today and there was no opening for new hire but when we called back to speak with her, guess where she was at, interviewing the next person. So she clearly is not a fan of Macy's_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. Macy's_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. Macy's_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. Macy's_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. Macy's_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. Macy's_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. Macy's_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. Macy's_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. Macy's_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. Macy's_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. Macy's_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. Macy's_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. Macy's_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. Macy's_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7.. Macy's_headquarters -phone-number-+1.8.6.6'5'2'8'.5.O.0.7..

Flagged for review. 
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Lashone - 11 d 8 h ago

2

If I could give a zero to Macy's.com I would. They tried to order a second dress under order MSA (hidden) without my permission. I contacted my bank and they declined it I ordered

one dress with a agent on the phone and the lady put the dress in for the wrong color. I tried to have them fix before the order fully processed it and they said they couldn't so I had to accept the dress anyway. I could return back to the store. I was ok with that but never authorized to add the same additional dress. This is the second dress that I ordered and was canceled the first one being that it was nolonger in the store. Now the second one again because someone tried to place a 2nd dress on the same order number without my permission trying to cover up their mistake. I have Lupus SLE and fibromyalgia. I am stressed, livid, and so out done. This has compro

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Shone and fact - 10 d 16 h ago

3

ress with a agent on the phone and the lady put the dress in for the wrong color. I tried to have them fix before the order fully processed it and they said they couldn't so I had to accept the dress anyway. I could return back to the store. I was ok with that but never authorized to add the same additional dress. This is the second dress that I ordered and was canceled the first one being that it was nolonger in the store. Now the second one again because someone tried t

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Heather homesay - 7 d 17 h ago

3

Macys manchester nh the rudest service I have ever had in the 51 years of my life yelling at me threw the store so rude and disrespectful macys does a terrible job training people on customer service I have owner a buisness for 30 year would never never treat my customers like t..

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Heather Homsey - 8 d 4 h ago

0

Macys manchester nh the rudest service I have ever had in the 51 years of my life yelling at me threw the store so rude and disrespectful macys does a terrible job training people on customer service I have owner a buisness for 30 year would never never treat my customers like that .

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Winkup - 11 d 6 h ago

0

f n 7 Shesez - "My mother was French and my father, Higi. I have a Sioux grandmother on one side and a Portuguese grandmother on the other. One grandfather was Cambodian and the other, Irish. I hardly know what to call myself."

Hesez - "I do."

Shesez - "What?"

Hesez - "Shit."

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Yoros - 11 d 15 h ago

0

(K) Voting is an activity of numbers, the farts of the masses, so to speak..

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LaShone - 12 d 1 h ago

If I could give a zero to Macy's.com I would. They tried to order a second dress under order MSA (hidden) without my permission. I contacted my bank and they declined it I ordered

one dress with a agent on the phone and the lady put the dress in for the wrong color. I tried to have them fix before the order fully processed it and they said they couldn't so I had to accept the dress anyway. I could return back to the store. I was ok with that but never authorized to add the same additional dress. This is the second dress that I ordered and was canceled the first one being that it was nolonger in the store. Now the second one again because someone tried to place a 2nd dress on the same order number without my permission trying to cover up their mistake. I have Lupus SLE and fibromyalgia. I am stressed, livid, and so out done. This has compromised my health. Not the mention this dress is needed for my brother's wedding next Saturday the 21st. The reps over the phone and supervisors don't understand their customers and do not listen period. I talk to one Manager today that was nice but could not do anything about an online order. I am not happy about any of this. I shop at Macy's all the time but now. I am so out done. I want to be compensated for all of these issues once and for all. NOW I DON'T HAVE A DRESS FOR MY BROTHER'S WEDDING. THIS IS NOT COOL AT ALL. I worked customer service for 20 something years and was a manager. I believed in listening to a customer and helping them with their needs or issues not jerk the customer around and act like I didn't care. I feel with Macy's no one listened or respected what I had to say or tried to fix my issue without it affecting me especially when I have spent my hard earn money and I am patronizing the business. This is sad and ridiculous Macy's just cancel orders instead of contacting the customer first especially if you have there contact information. Customer service today don't care about the customers. People need to thank Jesus everyday for having a job especially with the way the world is today. Be thankful that they have a paycheck to help take care of themselves and there families no matter what it is. People should always do their jobs to the best of their ability no matter what it is and treat people the way they would like to be treated. I am a strong Christian woman and I believe in treating everyone no matter what with respect. I thank God every day for life period. No matter the circumstances!!!! I expect to hear from a manager period

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richlandapples@yahoo.com - 14 d 11 h ago

0

Macy's have the absolutely worst customer service in the country. It is absolutely IMPOSSIBLE to get anyone in the Louisville KY store!!! I called the local Macy's number and waited for 40 minutes and was not able to speak to anyone. TERRIBLE.

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Susanna - 15 d ago

Just a thought but how about donating summer clothing to the people of the Bahamas? If all the Macy's did this together these men, women and children would be so grateful because as we all know, they have nothing. I oftentimes wonder what happens to end of season stock, so why not send it along to these poor people? \

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Jermouni - 16 d 6 h ago

1

I ordered a watch online a Coach about 1 year now and it was in need to be adjusted to my size, i went many times and always forgot my watch home until today i went to store by Florida Mall and they was a lady working at the watch counter i told her what i needed and she told me she was busy and that i need it to go look for someone on other side and that she didn't have the tools to do it so i ask her are you busy i don't see you helping anyone???? So i show her the tools on corner and she ask me again go the other side .....as i was going a manager name" Nadine " without greeting or presenting her self she ask me you have your receipt i said excuse i both this online and as i did before with my other watch no one ever ask me for receipt they did and went home ....

It's a shame really to have Macy's hire unqualified people like this lady, this lady if i can call her that her tone of voice was as i had stole that watch or like i was asking her for free items .....I'm a platinum Macy's Credit card holder and i don't have to prove nothing to this rude " Nadine" i was not finished talking and she started saying to me goodbye i told her excuse me !!!!! Lady you need to be retrained in customer service i can go spend my money when i have an excellent customer service in store , maybe that's why this store is loosing money ...because of people like her you had great managers before, Nicole, and others that had an amazing customer service.

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Heidi Klum - 68 d 8 h ago

3

(SPAM)

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L korlenko - 64 d 7 h ago

4

I would like to commend a team of sales people that worked together to satisfy the customer...me. I was told by the main customer service that a Free People shirt I wanted to purchase was at the Cherry Hill NJ and Langhorne PA locations. I went to Cherry Hill and it was not on the floor and then went to Langhorne PA location and again was not on the floor. I was disappointed to say the least BUT Ginny Minnich,

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Jen - 18 d 6 h ago

0

how on earth did you get a actual person in the united states that speaks english, and doesn't bully you over the phone

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Diane Holland - 57 d 8 h ago

4

The Macy's Store in Orland Park, Illinois is a disgrace and needs to be totally renovated. The dressing rooms are filthy dirty and so are the elevators. Even the jewelry displays are dirty. Seriously, if this keeps up I see Macy's going out of business in the Orland Park Shopping Mall because a new store is coming and will seriously hurt their bu

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Former Macy's Westmoreland employee - 46 d 4 h ago

0

This is part of a complaint I made several weeks ago. Someone tried to change my complaint!!! Even changed the name to HEIDI KLUM!!

Wth is the matter!!! This company is a disgrace

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Angelica Long - 43 d 14 h ago

3

My nephew went into his second interview today and the manager Fauzia Ali at Macy's in Sacramento, CA asked him if he was there for an interview and he replied yes, she then tells him that there was a glitch on the email that was sent to him today and there was no opening for new hire but when we called back to speak with her, guess where she was at, interviewing the next person. So she clearly is not a fan of

gays. He is actually a really great makeup artist and the way this manager handled thin

General profile image

Angelica Long - 43 d 14 h ago

3

My nephew went into his second interview today and the manager Fauzia Ali at Macy's in Sacramento, CA asked him if he was there for an interview and he replied yes, she then tells him that there was a glitch on the email that was sent to him today and there was no opening for new hire but when we called back to speak with her, guess where she was at, interviewing the next person. So she clearly is not a fan of

gays. He is actually a really great makeup artist and the way this manager handled thin

General profile image

Paul Jones_ - 42 d 17 h ago

3

Why are all the posts on here repeating? I don't get on here to see the same crap over and over...I want to see new complaints. That's all this site is for after all, it's not an actual corp website. Stop re-posting your crap so other people can entertain us please.___

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Fox - 42 d 16 h ago

0

It's all about being high on the entertainment drug with you. Isn't it??

Must have your daily fix or go insane.

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Nancy Sintara - 32 d 16 h ago

2

(SPAM)

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Love from south korea - 25 d 17 h ago

4

(SPAM)

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JACK SATTERFIELD - 26 d ago

0

(SPAM)

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Heidi Klum - 68 d 8 h ago

3

(SPAM)

General profile image

L korlenko - 64 d 7 h ago

4

I would like to commend a team of sales people that worked together to satisfy the customer...me. I was told by the main customer service that a Free People shirt I wanted to purchase was at the Cherry Hill NJ and Langhorne PA locations. I went to Cherry Hill and it was not on the floor and then went to Langhorne PA location and again was not on the floor. I was disappointed to say the least BUT Ginny Minnich,

General profile image

Jen - 18 d 6 h ago

0

how on earth did you get a actual person in the united states that speaks english, and doesn't bully you over the phone

General profile image

Diane Holland - 57 d 8 h ago

4

The Macy's Store in Orland Park, Illinois is a disgrace and needs to be totally renovated. The dressing rooms are filthy dirty and so are the elevators. Even the jewelry displays are dirty. Seriously, if this keeps up I see Macy's going out of business in the Orland Park Shopping Mall because a new store is coming and will seriously hurt their bu

General profile image

Former Macy's Westmoreland employee - 46 d 4 h ago

0

This is part of a complaint I made several weeks ago. Someone tried to change my complaint!!! Even changed the name to HEIDI KLUM!!

Wth is the matter!!! This company is a disgrace

General profile image

Angelica Long - 43 d 14 h ago

3

My nephew went into his second interview today and the manager Fauzia Ali at Macy's in Sacramento, CA asked him if he was there for an interview and he replied yes, she then tells him that there was a glitch on the email that was sent to him today and there was no opening for new hire but when we called back to speak with her, guess where she was at, interviewing the next person. So she clearly is not a fan of

gays. He is actually a really great makeup artist and the way this manager handled thin

General profile image

Angelica Long - 43 d 14 h ago

3

My nephew went into his second interview today and the manager Fauzia Ali at Macy's in Sacramento, CA asked him if he was there for an interview and he replied yes, she then tells him that there was a glitch on the email that was sent to him today and there was no opening for new hire but when we called back to speak with her, guess where she was at, interviewing the next person. So she clearly is not a fan of

gays. He is actually a really great makeup artist and the way this manager handled thin

General profile image

Paul Jones_ - 42 d 17 h ago

3

Why are all the posts on here repeating? I don't get on here to see the same crap over and over...I want to see new complaints. That's all this site is for after all, it's not an actual corp website. Stop re-posting your crap so other people can entertain us please.___

General profile image

Fox - 42 d 16 h ago

0

It's all about being high on the entertainment drug with you. Isn't it??

Must have your daily fix or go insane.

General profile image

Heidi Klum - 68 d 8 h ago

3

(SPAM)

General profile image

L korlenko - 64 d 7 h ago

4

I would like to commend a team of sales people that worked together to satisfy the customer...me. I was told by the main customer service that a Free People shirt I wanted to purchase was at the Cherry Hill NJ and Langhorne PA locations. I went to Cherry Hill and it was not on the floor and then went to Langhorne PA location and again was not on the floor. I was disappointed to say the least BUT Ginny Minnich,

General profile image

Jen - 18 d 6 h ago

0

how on earth did you get a actual person in the united states that speaks english, and doesn't bully you over the phone

General profile image

Diane Holland - 57 d 8 h ago

4

The Macy's Store in Orland Park, Illinois is a disgrace and needs to be totally renovated. The dressing rooms are filthy dirty and so are the elevators. Even the jewelry displays are dirty. Seriously, if this keeps up I see Macy's going out of business in the Orland Park Shopping Mall because a new store is coming and will seriously hurt their bu

General profile image

Former Macy's Westmoreland employee - 46 d 4 h ago

0

This is part of a complaint I made several weeks ago. Someone tried to change my complaint!!! Even changed the name to HEIDI KLUM!!

Wth is the matter!!! This company is a disgrace

General profile image

Angelica Long - 43 d 14 h ago

3

My nephew went into his second interview today and the manager Fauzia Ali at Macy's in Sacramento, CA asked him if he was there for an interview and he replied yes, she then tells him that there was a glitch on the email that was sent to him today and there was no opening for new hire but when we called back to speak with her, guess where she was at, interviewing the next person. So she clearly is not a fan of

gays. He is actually a really great makeup artist and the way this manager handled thin

General profile image

Angelica Long - 43 d 14 h ago

3

My nephew went into his second interview today and the manager Fauzia Ali at Macy's in Sacramento, CA asked him if he was there for an interview and he replied yes, she then tells him that there was a glitch on the email that was sent to him today and there was no opening for new hire but when we called back to speak with her, guess where she was at, interviewing the next person. So she clearly is not a fan of

gays. He is actually a really great makeup artist and the way this manager handled thin

General profile image

Paul Jones_ - 42 d 17 h ago

3

Why are all the posts on here repeating? I don't get on here to see the same crap over and over...I want to see new complaints. That's all this site is for after all, it's not an actual corp website. Stop re-posting your crap so other people can entertain us please.___

General profile image

Fox - 42 d 16 h ago

0

It's all about being high on the entertainment drug with you. Isn't it??

Must have your daily fix or go insane.

General profile image

Anonymous - 43 d 7 h ago

Why are all the posts on here repeating? I don't get on here to see the same crap over and over...I want to see new complaints. That's all this site is for after all, it's not an actual corp website. Stop re-posting your crap so other people can entertain us please.

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