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7 West Seventh Street
Cincinnati, OH
(513) 579-7000
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Audrenna Williams - 4 d 17 m ago


I was treated very unfair I purchased a ring for my daughter from Macy on 01/13/2018 for Valentines day , she wore it for 2 days and one of the diamonds fell out I took it to Macy in West County and they were not trying to hear my reason for wanting to exchange the ring the made me purchase a warranty and took my daughters ring and told me it would be 2 to 3 weeks before I have to come back and get it. Now I have to pay to have it shipped to my daughter . I have been a card holder and a regular shopper at Macy for over 20 plus years and this was not a good feeling having to pay more money because I purchase a ring that fail apart before 30 days

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Leslie Petersen - 5 d 19 h ago


Macy's is just about the only company that we can't use to order on-line because we get our mail at the Post Office in Jackson Hole, Wyoming. We don't have delivery to our homes in this rural area. If Macy's sends an order via UPS using our PO Box, then UPS sends it back as undeliverable. If Macy's uses our street address and sends via US Postal Service, then the Post Office sends it back. The Post Office here advises everyone to use BOTH their street address and the PO Box address on orders and we do that all the time. Macy's is the only web site that won't allow us to put both addresses on the order. The order form says our address does not comply with regulations! Our county is the richest in the nation and the nearest Macy's is in Idaho Falls 90 miles away. You really should fix this like most companies did long ago.

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Anonymous - 6 d 16 h ago

I have been a Macy's customer for many years. I have a Macy's charge. Why do you THINK it's necessary to sell the Hijbe head coverings for Muslim women. It's a sign of oppression in their own countries. Enough of the diversity!!! This is America where people immigrate to become American citizens, assimilate into our society and adapt our customs. When my ancestors came here at the turn of the last century..........they did not insist that stores sell their native dress or foods. No they adapted to this country, taking hard manual labor jobs.....NOT WELFARE....Not food stamps, No free handouts for living expenses, No medical assistance... No these people did it all on their own even with having a language barrier. THEY LEARNED ENGLISH, not the other way around. They are what made AMERICA GREAT. I don't need to shop at Macy's stores, there are plenty more that will be glad to accommodate my dollars. This is beyond the pale.

Barbara Pawlusiak

Farmington Hills, MI

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Anonymous - 7 d ago


I purchased a sectional from Macys in Edina to be delivered to my home in FL. There are issues with it and I was told to call customer services #1(hidden) which I did on the phone I was told that it would be a 30 min. wait - well 1 hr. 5 min. later I hung up without talking to anyone. I have called to day and it was the same message 30 min. wait. I did call my sales person in Edina and she told me she couldn't do anything I would have to talk to customer service.. What is a person to do....

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Dissatisfied Long Time Customer - 7 d 13 h ago


Los Angeles, CA MACY'S Brand New, beautiful store in a fabulous state of the art Shopping Mall, Westfield, Century City and the same lousy Customer Service in the store and on the phone! Not well staffed and the Staff working are like 'Zombies'! Staff does not know anything about any other departments in the store even the location of the ones on the same floor, very close to their department. The only people who are informed is management and it is extremely difficult to find one

of them to assist Customers.

It is a travesty to say the least to spend an exorbitant amount of money to build such a nice store

and then hire such poor staff in general in both the store and on the phones to run it.

The Store Mgr was on a two week vacation and when she finally returned, she spends every other day@the Westside Pavilion Furniture Store! Can't they afford to hire a separate Mgr to run the other store? That is RIDICULOUS!

Also, the phone service is absurd! I Asked for Better Sportswear@Century City store and found out 20min into my conversation w/a department mgr that I was connected to FRESNO, CA! Several days later, I called for Better Sportswear and no one knew who the staff member was that I asked for

after 15 min of trying to find that person, I was told that I was talking to a store in Rosedale, CAapproximately 110 miles away.

MACY'S incompetence is TOTALLY UNACCEPTABLE and has robbed me of hours of my time and energy trying to deal with them. I am disgusted with MACY'S!

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Anonymous - 8 d 12 h ago

I just received delivery of two pairs of winter boots (February14, 2018). Inside the box were coupons for 20% off and free shipping for my next order. Sadly, the coupon expired December 31, 2017. REALLY?

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Anonymous - 8 d 15 h ago


The salesman left the security tag and one of the items I bought today. It's almost a 2-hour drive to go back to that ratbag place. There's no way to reach a store manager in the abusive phone system. Now I see they're catering to muslims. So long Macy's and you're cheap thinking management. I'll never shop there again either.

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MEO - 8 d 18 h ago


My 20+yr. old Macy's card will be cut up and sent to the corporate office as I will no longer shop at a store promotes a culture that is oppressive to women. The Muslim culture is contrary to our Judeo/Christian founding. How can anyone support a religion that allows rape and requires girls' and womens' genital mutilation?? With so many choices and more shopping online Macy's would do well to stay out politics and cater to the general public.

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Rowena Neumann - 9 d 11 h ago


Won't be shopping at Macys anymore!

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Anonymous - 9 d 20 h ago

after reading about the Muslim clothing I will not shop at Macy's,

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Proud American - 10 d 11 h ago

Will never shop there again. Where are the clothing lines for Greek women or Hasidic or Swiss or African or any of the other cultures in this world. Why Muslim? Since the other cultures have managed to assimilate why are you catering to a fanatical cult that was started by a pedifil, refuses to assimilate, tries to kill us and refuses to obey our law.

I hope you go out of business soon. Americans are fed up with this garbage and thr PC culture.


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Incognito - 12 d 20 m ago


I am a seasonal employee at Macy's Greenbriar, Atlanta Ga. I was promised a flex position if one becomes available, but until then, I was advised to continue to pick shifts up until I'm not able to anymore. There is a shortage of workers in our store, and a bigger shortage of good workers that actually comes to work, to say the least. Recently, I have been told I have to stop picking up shifts, even though there a shortage of employees and interviews are being conducted.

By the way, I'm still being told I would be the first they call when a position becomes available because I've learned the store operations and have proven to be an asset to the store.

I worked hard, and would like to continue employment with this organization.

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Anonymous - 12 d 11 h ago


I worked as a seasonal at macys and let me say this the managers are very unprofessional here. The manager that doesn't even speak proper english told me "yesterday was the last day for seasonal associates and you have to leave now b/c you may not get paid full compensation." First off the whole world including customers nearby heard every word that came out of her mouth and i felt so terrible. There shouldve been a notice on my macys insite or someone from the HR office shouldve called to let me know ahead of time. Not to include that I have a 2 week schedule still and I'm still open to pick up shifts! This is the worst job experience in my life, I feel like macys should rehire better managers and improve their HR department. This is wrong and unprofessional because I wouldve enjoyed working here if managers and employees were trained properly. I can see why the stores are going to close.

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YelaBoy - 12 d 33 s ago


I am experiencing the same problem with the same type of unprofessional management. Our store is short of hands all the time. I want to contact the district manager. Can anyone help me to find this contact information.

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Anonymous - 12 d 13 h ago

I also have cut up my Macy's card. I would not step foot in your store. A hijab is nothing but oppression of women. Complete disgrace.

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Anti PC - 12 d 18 h ago

Just cut up my credit card, too. What a disgrace!!

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Objector - 13 d 8 h ago

Will not see my business ever again.

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hijab - 13 d 16 h ago


just cancelled my credit card with Macy and will stop shopping there, how disturbing , macy is promoting Hijab for female, I see muslim women forced to wear Hijab and long black funky clothing in very hot weather, even little girls are forced to wear it, it really makes me and my girls very uncomfortable and very degrading seeing this

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Anonymous - 13 d 18 h ago


Macy's your done in my house. Never again will I purchase anything from you. Also selling my worthless stock of yours. Selling the Hijab are you backing female mutilation also?

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common sense woman who knows and understands history! - 13 d 17 h ago

We have power in our numbers! Macy's is an American company or at least it used to be! Muslims were NOT allowed to immigrate to the US in our entire history until 1979 after idiot Ted Kennedy rewrote the immigration laws. Now you have that despicable sharia loving Linda Sarsour who organizes 'women's marches and gets these IGNORANT little flakes to align unknowingly with sharia and the oppression of women world wide and they're too stupid to understand how they are being used! Absolute insanity!

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Deplorable - 13 d 17 h ago

Goodbye Macy's

I will never again shop your store because of your decision to sell your politically correct line of clothing

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Chris - 14 d 10 h ago

When the day comes that I walk into a Macy's Department store and see Hijabs sold there, I will no longer shop there. I stand for American values and cultures not cultures of other countries.

You have the nerve to stop selling Trump apparel but, want to disrespectour countries values for radical, dictatorship countries.

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Ro - 14 d 10 h ago

Amen !!!

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Ellen Vorel - 14 d 6 h ago

I absolutely agree! I'm so disgusted that Macy's would promote the Muslim religion!! This is America, not some filthy camel humping country with a bunch of Christian murdering nuts! They wouldn't sell Trump merchandise, but they'll sell Muslim hijabs!! I'll give up my Macys account if they don't cancel this anti-American idea!!

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Proud American - 14 d 6 h ago


I will not shop at Macy's any longer if they sell Hijabs there. Our fellow Americans over 3,000.were killed by these people, and now Macy's wants to sell women's Hijabs? Shame on Macy's !! You stopped selling Trump clothing which was classy and beautiful, to start selling Hijabs!! You make me SICK!!

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Renee - 14 d 24 h ago

Amen! We are multi ethnic, but one culture. We should learn from Germany.

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Common sense woman who knows and understands history! - 13 d 17 h ago


You're an idiot! Hell no! Germany has NOTHING to teach us with that nazi traitorous Merkel running things! WHY would Macy's sell a symbol of oppression for any woman subjected to the tyranny of islam? GERMANY? They're just over run with muslim migrants who rape women, girls, boys and children? You know what happened in Hamburg Dec 2015/2016? Obviously not! 2000 women were sexually assaulted and the police did nothing! Main stream media won't report on it because they are controlled by the globalists! TALK to Germans who live there! They will tell you! And MACY'S can just go F off. My credit card is in the trash!

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