Information, reviews and public commentary for US companies

 

Maytag Corp

Rating
0.679245
Address
200 Queensway St
Searcy, AR
72143-7496
County
White
Contact
Jeff Durham
Role
Plant Mgr
Phone
(501) 268-5311
Fax
(501) 279-7373
Annual Sales Est
$213,200,000
Employees
650
SIC Code
3633
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Anonymous - 3 d 18 h ago

1

I purchased a maytag refrigerator on Dec 01/ 2014 model # MFT2976AEM00 and serial # K32503487 from Home Depot, 75 Mclean Blvd. Paterson, NJ 07514. I have a 5 year warranty on the fridge which is still in effect. I have had several problems with this fridge from the very beginning. I have a contract with PSEG appliance and they came 6 times to solve various different issues on this refrigerator. But now there is a manufacture problem that they cannot fix that involves the gas line that connects to the compressor.According to technician, there is a leak inside the refrigeration. I have called customer service and I was told that I would have to pay 114.00 for a technician to come out to my home to just look at the fridge.and that my warranty only covers the compressor. That is ridiculous.this problem with compressor line. What kind of warranty is that. There is a manufacturer problem with this fridge and I am not responsible for that.

Therefore, I request that you kindly replace the unit or fix the problem, as it is still in the warranty period. I am enclosing a copy of the bill for your reference and hope that my request will be entertained very soon.

Thank you

Ashok shah

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Concerned about mold!!! - 16 d 10 h ago

0

I have a black mold growing in the washing machine detergent dispenser unit. Even after you remove the unit to clean it there is a cesspool of black mold inside the cavity where the dispenser slides into. There is no way to clean this. This mold is getting flushed into my clothes when being washed. Also it sits dormant in the cavity in my laundry. Can I get sick from this? This is a dangerous situation as mold is not a healthy thing to be in constant contact with.

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Anonymous - 27 d 15 h ago

0

Bought a Maytag (over the stove) Microwave. The light that shines down on the stove went out, It has a high and low beam. Can't find a bulb that has high and low. Regular appliance bulbs just stay on, can't turn off with switch and blow quickly. The store that I bought the microwave from does not carry bulbs. Also this microwave burns the bacon in the middle of microwave bacon cooker. My Panasonic microwave doesn't do that. I won't get another Maytag microwave.

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Tan Sea - 31 d 17 h ago

0

I am searching for the Registered Agent for your corporation so I can file a Civil Suit against you. I cannot wait to bring this case before a jury of your peers. I do not have a long story to tell, mine if very simple. I received my Maytag Washer/Dryer set on January 29, 2019 and in less than 4 months the paint on the top of the dryer is bubbling up and will start chipping away. This is something that will escalate over time due to a bad paint job. I have been told this is Cosmetic and not under warranty. AGAIN, I HAVE HAD THIS SET LESS THAN 4 MONTHS. This is unacceptable and outrageous.

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Ken Lay - 60 d 8 h ago

A few months ago I purchased a washer, model MVWB765FW3, Serial# C84571732, from Lowes in Ben Salem, PA. I made the purchase on the basis that this model had a large capacity basket, an agitator and a "deep fill" option. This model also has a semi-transparent lid. I have been able to observe the the actions of the washer using a flashlight. My observations were very disappointing.

No matter what settings I use, as the washer is agitating, the clothes on top remain on top, there is barely any

water that reaches the top of the clothes, there is hardly any water, even when using the deep fill option. I have paused and opened the lid during various stages of the process and found that the clothes on top are barely damp and sometimes completely dry. I've tried adding water but that doesn't really help. Also, the agitator has spiral fins that are not used properly - instead of continuing in the same direction, which would cycle the clothes from top to bottom, the agitator moves clockwise/counter clockwise (back and forth). I have also noticed that white towels and underwear are getting duller with every wash. My previous washer had the whites coming out bright and clean every load. This washer has the opposite affect.

The purchase price, in my opinion, was fairly substantial. I was expecting much better performance.

Is this washer malfunctioning or is it designed to operate this way?

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Anonymous - 34 d 16 h ago

0

We bought a Maytag Bravos XL and it supposedly senses how much water your load needs. It never really washes correctly. We put it on "bulky" just to get enough water to get our clothes wet. Never buying this brand again

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Anonymous - 42 d 11 h ago

Fall a 2017 we downsized go to bedroom apartment we decided to purchase a apartment size washer and dryer combo Needless to say we were quite pleased with her purchase it was exactly what we were looking for the sales people were quite knowledgeable and helped us with our purchase Since the purchase both units ran quite well for approximately six seven months then we began having issues with the washer we called it technician took them about two months if not longer to get to us and that resolved the issue happily approximately month-and-a-half 2 months later adenoids began again but now our warranty is all over so the noise exist in Perseus and now we have to dish out of pocket that have it serviced that being said Now on to the apartment size dryer It ran quite well till shortly after the warranty ended we have little to no heat it takes hours to dry a load we tried downsizing the load to maybe four pairs of pants that say jeans it takes well over two hours to dry the genes or any other load for that matter it takes way too long every single time Back to the beginning of the sale as I previously mentioned we were quite content with our purchase we were very satisfied with the results of the sales and we were elated let's say with what we had and look forward to using it effectively Well that story went down the ditch pretty fast now we having to deal with the dryer and the washer that is not functioning to par even though they are brand new I'm not sure I know whose name the sale was on there so I'll give you my wife's name also Paulette Arsenault The purchase was made in Shediac New Brunswick.... and once again it was an apartment size washer and dryer combo Don Racine email address (hidden). Home. (hidden) Cell. Six13 884-1351 We do hope to hear from your office and tried to resolve our brand you headaches

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Charlene Femminineo - 46 d 20 h ago

0

It is designed that way. I bought a Maytag and after the first wash I returned it to Lowe's. I had all of the same problems you are having. I found that by repeatedly opening and shutting the lid I could get it to add more water but do I really want to waste my time opening and shutting.my lid 42 times to get enough water to wash my clothes? NO!!!!

Unfortunately, I cannot use this on the rinse cycle because the lid locks. Has Consumer Reports advised against buying this, in my opinion, piece of junk? I consider this the biggest piece of junk I have ever bought. Obviously they do not care what the customers want. I am telling just about everyone I meet not go buy Maytags products. If I had known what crap they are making for clothes washers I would have had my old one fixed and kept it.

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Helen Pritchard - 60 d 15 h ago

0

We purchased a Maytag Centennial Top Load Washer back in November 2016 from Lowe's. Within the first 6 months we requested a Maytag Warranty Technician come out

to address our concerns with the washer. The washer was making a lot of unnecessary noise and it was not filling up with water to properly wash our clothes. The technician stated the machine was working fine and nothing needed to be replaced or repaired. To this date we are still having these same issues in addition to new ones. LOUSY PRODUCT AND SERVICE!!!! We will never buy anything Maytag Brand ever again!!!!

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Nancy - 93 d 16 h ago

Have you ever considered putting an internal water dispenser on a bottom freezer model with just one refrigerator door? I'd buy it in a heartbeat. French doors are too big of a pain, but love, love, love interal water dispenser which is what I have now in another brand.

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SCY - 98 d ago

Hi Mr. JEFF

I truly love maytag appliances. But my washer without the spinner doesn't clean my clothes. I wish that I can sale or carry this item back to Lowes. I have had it several months. My dryer I live but this high tech washer isn't a good or great washer. I need a placement immediately. I'm over due but I thought time would make it better. Please help me without me spending out more money.

Thank you,

Sherry , L. Young

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Ann w jackson Des Moines Ia - 1 y ago

I had a Maytag washer and dryer I purchased in 1970 my gas dryer was repairs twice . Because of the flash flood here in Des Moines 6/30/18 they are telling me I can no longer use and it can not be repairs . I have looked at new sets God I am praying you all are still making the same quality machines.

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Anonymous - 115 d 15 h ago

jack in Missouri ..... unfortunately they now make/import junk!

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Marilou - 121 d 16 h ago

1

We purchased the Maytag washer and dryer less than two years ago. The dryer was a lemon from the start. Did not dry my clothes. I had the repairman out 6 times. first they replaced the sensor and thermistor. When that did not solve the problem they replaced the electronic panel. Still did not solve the issue. Then the dryer drum would not stop running when I opened the door. The repairman came out once again. The switch on the dryer was bad and he also ordered a new heater, hoping that would solve the issue with the clothes not drying. I bought my first maytag washer and dryer in 1972 and have been a loyal customer of Maytag every since. When appliances needed replacing we never looked at another brand. After buying this set, I can honestly say I will never by Maytag again. When I wrote a review on another website, your call center offered me a discount (good for 30 days) on a new dryer. this was definitely a lemon. I don't think there is another part to replace on this. This dryer cost me a lot of money. And as I told the lady on the call center, aside from sending me a new dryer there is not much you can do for me. That is when I received the "discount" Maytags name has gone down over the years. My first washer and dryer I had over 25 years and never had a repairman out. The second set i had for almost 20 years and never a problem. Not sure what happened to your quality control but it has ruined, what once was, a ver strong reputation.

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G.S. CLINE - 131 d 4 h ago

0

I PURCHASED A MAYTAG BROVOS XL IN THE SUMMER OF 2017. IN THE FIRST 18 MONTHS..C. AT THE PRICE I PAID..NEARLY $900 AND THE LEGENDARY RELIABILITY OF THEIR PRODUCTS OVER THE YEARS...I CERTAINLY NEVER WOJULD HAVE EXPECTED THAT I WOULD HAVE TO REPLACE THE ENTIRE MOTHERBOARD...AND THE WASHER PUMPING ...TOTALING $525. THE REPAIRMAN BROKE THE CONTROL PANEL DUE TO THE NATURE OF ITS CONSTRUCTION...IT MAKES IT ALMOST IMPOSSIBLE TO ACCESS THE MOTHERBOARD EASILY AND GREAT GREAT CARE MUST BE USED TO "POP' THAT OFF. MY SERVICE REPAIRMAN SWALLOWED THAT $250. I CONTACTED THE CUSTOMER CARE DEPARTMENT AND HOPED THEY WOULD REIMBURSE ME BECAUSE I DID NOT REALLY THINK TO ADD A SERVCE WARRANTY AT THAT TIME...MY BAD. HOWEVER I WOULD FEEL THAT MAYTAG SHOULD HAVE STEPPED UP TO THE PLATE AND COVERED THIS COST. THE PURCHASE PRICE OF SAY $900 AND THE $525 TO MAINTAIN IT FOR 18 MONTHS TOTALS $1425 AND YOU CAN GET TWO NEW WASHERS THAT WOULD PROBABLY NOT HAVE ANY PROBLEMS FOR YEARS AND YEARS. THEIR REPLY WAS IN ESSENCE..."S--T" HAPPENS AND WE'RE SORRY THAT HAPPENED TO YOU. RIDICULOUS CUSTOMER CARE WITH NO ATTEMPT TO MAKE THINGS RIGHT WHATSOEVER.

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Christina Tomlinson - 131 d 4 h ago

0

We purchased a Maytag Bravos XL in fall of 2017. We have already had to have to lid replaced 3 times. We were allowed one repair cost, then they paid for the lids but not the service call after that, This time the lid broke after 5 weeks. The area is the EXACT same on all lids! It has a soft close lid so it doesnt get slammed.......We requested a replacement washer as clearly this model has a flaw (maybe just a mm or 2) but it continues to place too much pressure on the lid. We have not gotten a response. We could have replaced the washer for what we have paid in service fees. When the lid breaks the washer starts acting up as well. We bought this right before our twins arrived and now its just costing us crazy amounts of money for something that only gets a temporary fix :(

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Marianne Cook - 183 d 9 h ago

I bought a maytag refrigerator model MFW2055FRZ00 in Oct 10 2017. The item was flawless till Nov of 2019. Then the damper that opens between the freezer and fridge began to rattle every time it operated. It is extremely loud and I can hear it throughout the night. I have an extended warranty and it was replaced. But it still makes the loud noise. The repair tech tells me this is normal and so does the maytag service tech. I am extremely dissatisfied with this issue and would like to know what, if anything maytag can do. If I must live with this noise for the life of the product I will not buy a maytag product again. Hoping you have a resolution.

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Laurie - 133 d 5 h ago

0

I just got the same one in October of 18, hasn't work 30 consecutive days, they agreed to replace it and brought me one that was damaged

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Laurie - 133 d 5 h ago

0

Purchased a Maytag French door refrigerator in October of 2018. my first service request was in November, had to wait a week for parts, serviced Dec. 3rd. Second service request Jan. 23rd, repaired Jan. 29th. Waited until the 31st went grocery shopping woke up Feb. 1st, refrigerator warm again. Maytag finally decided to replace with new unit, only for me to wait another two weeks with no refrigerator, and when they delivered the new one could not take possession of it because the seals around door prevented it from closing. I asked for compensation for the food I have had to throw away. I was told the warranty does not cover loss of food or medication loss due to defective products. And I still have to wait another two weeks for replacement.

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Justin - 135 d 18 h ago

0

I recently purchased the Maytag washer and dryer from Home Depot in Olathe, Kansas. The models are MVWB765FW and MEDB765FW. I had them both delivered on January 26, 2019. On February 5th, only 11 days later the Washer has already quit and Home Depot pretty much said thank you for your money but we don't stand behind our products you have to deal with Maytag directly. 4 calls later Maytag has a 2nd technician scheduled to come out to look at my Washer. Ty from Maytag said "it should be covered but you may have to Pay a $99 service charge". Unbelievable! This washer is Brand New and hasn't had 10 loads of laundry run through it. Does Maytag believe in Quality or Customer Service? I have completely lost faith in Maytag.

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Annette - 148 d 10 h ago

1

My GE 7.0 dryer needed to be replaced. I was looking at the Maytag 7.0 dryer. It is 2 inches longer than my GE dryer 26.75" and it has a handle and a bump in the back. I am not able to purchase a Maytag dryer.

I guess I will never own stock in this company. Your college degree and work experience is equal to zero for your appliances and standard measurements.

Your overpaid and underproductive.

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Mary Holt - 167 d 19 h ago

0

I have a; new Maytag dish washer that I have never run a set of dishes thru and it''s door has locked. I have tried looking up on net and no answers that have worked without a lot of complicated tools to get the flipping door open. I had the same type of trouble with a Dodge Chrysler product in the seventies. I have not bought another of their products since and they are always on the verge of bankruptcy. Well Maytag is on the list of products to never buy. Will see you in the papers declaring bankruptcy from reading all these and other complaints about your products. What use is a dishwasher you can not put dishes in.

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Kr&M - 188 d 14 h ago

0

What a piece of garbage range we bought. Going to send it back to the corp off at my expense and buy a can sg, trashtrash trash

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A Hibbert - 203 d 10 h ago

1

How many times have you heard buy American. We did, bought our LEMON Maytag washer less than 4yrs and it died and they won't replace it. I've spent over 3hrs on the phone see my notes Maytag Maytag Canada Maytag Mxico and you tell me the product is old. My last washer lasted 12 years

Do you understand how hard I work to buy your product. I've spent about $200 going to the laundromat since this ordeal began.

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Lotena - 221 d 8 h ago

Does Maytag have good appliances? If something is wrong with a appliance what does Maytag do? So many other places don't care does Maytag care if their customers are satisfied?

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Anonymous - 217 d 10 h ago

I would have to answer no to that.

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