Information, reviews and public commentary for US companies

 

McDonald's Corporation

Rating
0.741891
Web
http://www.mcdonalds.com
Address
1 Mcdonald'S Plaza
Oak Brook, IL
60523
Contact
James Skinner
Role
CEO
Phone
(630) 623-3000
Fax
(630) 623-5004
Employees
420,000
Twitter IDs
@McDonalds
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Diane - 10 h 30 m ago

Why oh why are you renovating your restaurants to look so urban!!!!! Why not go retro and classic like they used to be???

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Anonymous - 16 h 30 m ago

0

At the Vidor Texas location they said they can't serve breakfast because no one there knew how to make it. Hire better employees. Never coming to a McDonald's again.

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Anonymous - 18 h 35 m ago

0

You should be ashamed of your Georgia locations. My receipt visit to #1778 was very bad. I ordered a bacon egg and cheese meal to dine in. When I only received the sandwich I attempted to contact the manager. They were so buzz talking about their personal lives they wouldn't even acknowledge me.

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a long time customer - 1 d 11 h ago

0

i have been going to the mcdonald in ardmore alabama for a long time but lately i have found it hard to sit and enjoy my mornings fri the 14th of june i was there about 7am the front workers were so loud and rude one was standing in the dinning area on his phone and had it on speaker phone yelling now this is not the first time with him he is always loud and rude so i will be going elsewhere for breakfast dont want to but cant keep talking to the people i am with by raising my voice to get over his

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A very mad and angry customer - 1 d 13 h ago

1

Every McDonald's in Gainesville has been lying when they don't feel working that the machine that makes milk shakes, frappes and smoothies is ALWAYS down!!!! If that's the case the company should take those items off the menu, it's annoying to sit in drive through for 30 minutes only to hear them say the machine is down, honestly I feel as though it be a lie. The company needs to address this issue I feel.

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Lisa. A. - 2 d 9 h ago

0

McDonalds on Lamar St. in the West End in Dallas, Texas is ridden with loud disrespectful talking people all over the place on those scooters and blocking both entrances. I just left from there and along with my order I asked a tall plain plain clothed African American male for a cup of water who then relayed that to a young African American female who heard him because she repeated it and looked in my direction and ignored the request, now in Dallas, Texas the weather is beginning to heat up and we should be able to get a cup of water upon request especially in this heat... That same female employee was busy talking loudly with a patron and while customers were standing in line exchanged shooting the finger with her loud patron...

This McDonald lacks very seriously class, respect and dignity.... Oh and you'll be glad to know that a fully uniformed security officer takes orders at the register.....

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Millie lee - 2 d 11 h ago

0

I have had very bad experiences with your restaurants ,i like to get biscuits and gravy up until this last year ,why oh why are you now putting gravy which has way too much sausage in ir,over the biscuits at time of purchase, by the time i get home with my order it is soggy lump of slop imposdible to even tell what it is supposed to be if you live more than 30 seconds away the food is impossible to eat the biscuit is wet and soggy i defy you to eat and enjoy this mess who ever suggested to put the gravy over the biscuit at the restaurant has never tried to eat this slop after it travels for 30 seconds or more isent my son to get breakfast today he ordered 2 orders of biscuits snd with the gravy on the side when he got home in the bag were 2 orders of biscuits and gravy with the gravy a.ready over the biscuits to soggy to eat and 2 side orders of gravy with no biscuits to put it over needless he was charged for the extra gravy so these orders were not eatable wasted time money and very frustrated people at home please please seperate the biscuits and gravy like it used to be and a 10 min.ride to bring it home would make no difference of the quality of the meal you just drove 12 miles to get and 12 miles to get back home only to be yelled at by those waiting for thier breakfast this happens over znd over again i am totally furious with the e ployees at your restaurants they do t listen and with whom ever decided to change the way you package your biscuits and gravy i am fed up with returning and with hoping against hope that we will ever get another edible breakfast of this type from mcdonalds there are plenty of other places to get a good breakfast and i guess that is where we will go from now on just very frustated in cookeville tennessee

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Charles Robbins - 3 d 10 h ago

4

Hello Out There You wonderful Humans,

Anyone like to buy a RV 2017 Freedom Elite 29FE

Mr. C

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Anonymous - 3 d 12 h ago

I just left the McDonald's in Elkin NC and the lady at the drive thru window was so rude to my girl and her best friend demanding my girl to take her sun glasses off and called them both pill heads and my girl is pregnant!!! So we called to complain and the manager said that the lady done nothing wrong and kept hanging up and would not give us the corporate offices number and she the manager was just as rude!! We will have something done about this

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Michael Roland - 4 d 10 h ago

0

I just went to McDonald's in Indianapolis Indiana on west. Washington and it was bad. No ketchup in machine. No swrettea. People just standing around. Won't go back there again. I'll find a different one to vist

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Lucy Medaglia - 4 d 15 h ago

After leaving hollywood vine 3 weeks ago forba vacation, while sitting in McDonald and hearing from the intercom the outside conversations..as a little boy was recovered from sexual assault..by a relative...flow home to scarsdale ny by President Trump and the FIRST lady...his sister was recovered the week before in washington dc..from the grandmother who never protected her from the SAME..she too in now the care of a honourable Aunt...what happen today in SCARDALE .NY....THE SEX OFFENDER THEY SAID PIEDMONT AND GRANDMOTHER JUDI DEVRIES SHOWS UP IN SCARSDALE

NY WANTING THE LITTLE GIRL AGAIN TO HURT HER....FROM HOLLYWOOD VINE...THE SAME FOUND THE PARKING GARAGE BEHIND MCDONALD'S THE PLACE TO PLAY

MCDONALD'S HELP STOP CHILD SEX CRIMES....SAVE A CHILD TODAY YOU DID 3 WEEKS AGO WITH ME.

THANK YOU

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Andrea Souza - 4 d 19 h ago

5

I have complained twice regarding the Mc Donald's on Mesquite Blvd, Mesquite NV. We go everyday for decaf coffee and everyday we have had to park in front and wait. However, recently, the coffee has been ready at the pick up window everyday, and it is very good coffee served perfectly. I want to thank that particular location for the improvement on their service of decaf coffee. Thank you so much to the servers making our coffee so delicious and our trip to their store much more pleasant.

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martha - 4 d 19 h ago

0

i had and a bad experience yesterday qhen i went to the mcdonalds located on 5733 s kedzie ave chicago il.Whe i aproached the window thru the drive up, ask ask the lady to please repeat the order to make sure i get my order properly since the monitor was'nt working;when the lady on window 1 in drive up give a nasty attitude,telling me you get 2 drinks and a lunch,i ask her to please told me what i order and she says i have moore people behind me and she was not going to repeat the order,i told her i need the manager at the window and she says no,the manager is out side and she was not outside. I understand the we all have problems and issues,but is a very unpolite treat people like this,mcdonalds management need to have some conversation with employees that if fact they dont feel well to work,they sould stay home,so they can come back the next day an take care customers properly

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David - 5 d 8 h ago

1

I just had a Big Mac bit down on a rock in the sandwich.

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Victoria - 5 d 8 h ago

1

Ictoria

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J. Poythress - 5 d 14 h ago

0

I visited your location at 8872 Dallas Acworth Highway, Dallas, GA 30132, at 2:20 pm today. I pulled up to the order kiosk and a you man said he'd be with me in a minute. Five minutes later, no one having taken my order, I drove up to the first window which had no one manning it. So I drove to the second window and was informed by a young lady that she could not help me and that I would need to drive around to the first window again. I indicated that I was not inclined to do that and left. If you wonder what is happening at this location, this is an indication of what we have been experiencing in the last 6 months. I would submit that you might wish to find another franchisee that might be interested in providing "reasonable" service.

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C. Allen - 5 d 16 h ago

I want to know why Ice Tea is not included in the $2 bundle for Sausage McMuffin and Drink? Ice Tea has been included in other bundles in the past. e.g. Blueberry Muffin and Tea which was just discontinued.

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Blacksuit1 - 6 d 17 h ago

0

Horrible service, Bad food. Arrogant, ignorant management! Pinellas Park, Fl :3782 store. I've received two emails saying complaint was being forwarded to franchise owner manager. Did this ever happen. This was over two weeks ago. Does anyone care?!!

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Anonymous - 6 d 18 h ago

0

Restaurant # 31236 on Iris Ave in Moreno Valley Ca.- The absolute worst! waited in drive thru for 20 minutes before deciding to just go in and place my order. The inside was filthy, drink bar was missing everything! floors was unkept and trash cans were full. The staff appeared to be unbothered and low as molasses. Two employees were siting in the dining area "on break" while there was an hour long wait in the drive thru and 7 people in line waiting to get their order taken. i order the quarter pounder meal combo...my meat was burned and lacked any taste. Fries were warm not hot. I threw my entire order away in the trash.

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Norms Villa - 7 d 3 h ago

0

Arrived at MCDonalds located in Midland Tx on Andrews highway, had the Worst experience ever had in my life! After waiting there for half hour the manger came out and said " hi guys I'm afraid I'm not taking orders I saw you all just pulled up so you have to leave", this has been not only an insult but about the worst experience, lied to out face we arrived at 11:50 PM been there waiting until he came out to saying we had to leave at 12:20 All these years coming to McDonald this has been the worst management and unprofessional way to come out to customer. Specially when you don't know who's out there I myself been in good industry for 15. Years worked in franchise for food service and for a manager to come out and say what he said , has gave that restaurant a bad service name. You do not need employees like this maybe recommend training. By the way tell him don't mention that his staff is ready to go home and refuse to cook for the night, this is horrible I will never return the this location again

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Mike Vigilante - 7 d 19 h ago

2

McDonalds store at Quincy WV has been our closest store. Lately we have been receiving very poor quality bisquits. I have pictures that tell the story. I'm very disappointed in this quality and hope this review helps improve the stores reputation.

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Lhae - 8 d 11 h ago

0

Hey Corporate office please take action on this: The management of 21800 Jefferson Avenue, Temecula CA 92590 branch is WORST, their operations sucks, the person handling their schedule doesn't know what she's doing, she scheduled people to get in for work then once this person is in they will say sorry because they let other people come in, really? So they wasted the time of this person? Then they wasted the time of her parents too because you know for a fact that they have minors that can't drive anytime they let them go home just that? They hired so many people for what? To waste their time? No wonder they have a lot of bad reviews! Take note not just for your customer but now even their processes...... Well it's either they should not hire people or they need to change whoever doing their schedule!!!

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$34.99 Cheeseburger Combo on DoorDash - 8 d 12 h ago

3

CAN SOMEONE PLEASE FIX THE 2 CHEESEBURGER COMBO MEAL ON DOORDASH APP THAT IS FOR $34.99

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Joe g - 9 d 7 h ago

0

Why is it that normal hours are from 6 am to 10 pm for most stores inside and drive threw 24 hrs

But yet at 5 pm or sometimes at 6 pm

You can't order milk shakes or mc flurries

And every time you order you get billed your order and yet one or two items are always missing

You go back after you go home and the staff give you the your a thief attitude and they tell you bring back all the food for proof and at the

Indio mc Donald's on hwy 111 mngr female she is always there at 5 pm she is rude to all Kidd's and staff so many staff quit because of her

Don't cooperate investigate on why so many new hire staff are being trained monthly

And the food quality is so dropped

This company really needs to look at there reviews from customers omg I have never seen so many

Complaints like this year and it's half way done wow

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Anonymous - 9 d 10 h ago

I'm sitting in drive alone for 5 plus minutes waiting for 5 McDonald's doubles and 5 mcchickens really Amarillo TX 34th and Coulter store. Very very very unhappy its burning up outside

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Jess wilder - 11 d 21 h ago

0

Fitzgerald, Ga McDonald's has awful customer service. I called because I have a large group that I was wanting to feed in a timely manner. I asked the person who answered the phone (I think she said he name was Tenisha but she was hard to understand) how much a mcchicken was, she yelled to someone else and then put the phone down. Several minutes later I was disconnected. I called back and the phone rang 15x them went to a fax line. I called back several times and finally she answered again. I said "hello I just called to find out how much a mcchicken was and a McDouble because I want to do a large pick-up order". She replied, "I don't know" and then the phone was silent. I waited 20 seconds then the call disconnected. I called several times after that and it either went unanswered or was sent to a fax line or disconnected. I couldn't believe how uneducated the employees were about the products and how rude they were about helping me. They literally seemed offended I was asking them a question about their job while they were at work! It was appalling that they were even getting paid at all. Terrible service

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Amy - 11 d 8 h ago

The McDonalds in Port Barre LA is a rip off they, they advertise a free pie , when you tell them you want it and you go to the window to pick your food up it's never in there so you ask again at the window . Tonight I ask again for the pie and I'm told they have apple or strawberry so I said strawberry, she went to look came back and said they only have apple. That's fine I said , got it and it was not heated up at all. I think they save them for themselves to take home.

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Angry nanny - 17 d 13 h ago

0

The McDonald's in Warsaw, Missouri is a joke!!!

The place is always freezing cold and filthy!

Last night a group of us from church went there. There were no clean tables and when we said something we were told to go to a different table. ALL OF THEM WERE DIRTY!

They were having a good time joking and laughing behind the counter and halfway taking care of customers.

What happened to customer service and doing the job you're paid to do!!!!!!!

It's always wet and sticky on floor by soda machine too.

Can someone teach these kids to clean the rest and be responsible?!?!?!?

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Randy - 12 d 23 h ago

4

Train the manager or get another one.

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your brother - 11 d 16 h ago

2

yerp mama mami mommy dada daddy dadid

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Ed - 13 d 14 h ago

0

I'm at your store on 159th st in Orland Park Illinois on 159th st. Your tables are mostly empty. They are filthy. Your floors are disgusting. The men's bathroom has urine all over the floor. You have employees standing around doing nothing. I tried to call the office number for the owners. No answer. This place is filthy and disgusting.

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fdsa - 11 d 16 h ago

4

yesnfklnasdaf yesss

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Anonymous - 13 d 9 h ago

0

I always go to McDonald's for an ice coffee in sealy tx and they never make it right now the manager site there and talks shit

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jkg;ibbgykbhghghhgh - 11 d 16 h ago

4

oooh beat them upp and get arrested

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Anonymous - 12 d 17 h ago

McDonald's On Mallory next to target Franklin Tennessee is the worst McDonald's with the lousiest employees anyway or his name is Bar Ba he is rude disgusting and he needs to be fired.

This is America he needs to go back to Mexico where he came from and stop being rude to Americans who are paying his salary. I have talked to Ken the owner about this I have talked to Jeff Barb about this and Jaron the people that own the house they do nothing about it.

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snacK - 12 d 15 h ago

ur gay :)

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fsdafa - 11 d 16 h ago

3

thank u im

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Anonymous - 12 d 13 h ago

Are you not from another country? English isn't your strong suit.

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ylttfyfgyfi1354352 - 11 d 16 h ago

well, go back to Europe or wherever you came from, Africa, India, Asia, Russia, Australia, Philippines, hawaii, alaska, canada, south america, latin america, central america, mexico maybe if you are mexican and that's weird to go against your own nationality, greenland, and Antarctica, south africa, and Madagascar. stfu

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Anonymous - 12 d 8 h ago

McDonald's has gotten so far away from its roots it's pathetic. I can remember when your burger and fries were hot. The only way to get it hot is to wait until they come out of the fryer and you can forget about ever getting a hot burger unless you ask for it xtra hot. Now does that sound reasonable to you? No matter what McDonald's you go to the food should be the same. There are a few that care about the food they serve but that's because the manager demands it from their employees. I have a McDonald's right across the street, but never eat there.

I shouldn't have to drive 5-10 miles from my home to get hot food. I have to eat it there because by the time I get home foods cold. I'm done with McDonald's no more for me, shit I'll go get taco bell before I go to McDonald's again. Farewell!!!

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Mary - 12 d 10 h ago

I really enjoy eating at McDonalds but have recently given up gluten. Could you please start providing gluten-free buns for those people who not only just gave it up but have digestive problems with gluten. That would be most appreciated not just by me but I'm sure by a lot of the people who have had to stop eating at McDonald's because of the gluten problem

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Kenneth - 12 d 19 h ago

0

I don't know why you hire these brats. Me and my wife went through the drive through Saturday June 1st at 9:32 pm and placed our order. When we got around to the window some little redheaded girl stood there putting in another order. We had sat there for 5 mins before she took our money. We pull up to the next window to from what I could tell was a gay little boy laughing, handed our drinks and told us to pull in spot 1. We had sat there for 10 mins before some little black boy sliding his feet across the road brought us our food. Handed to me and said here's your food, No "sorry for your wait" or "enjoy your night?" Keep in mind there were only 5 cars in the parking lot that night. I worked fast food before and this is unacceptable. I emailed McDonald's and filed a complaint. I get a reply saying my feedback is very important to them and will have the store manger call me. June 4th and still no call.

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Alton Johnston - 13 d ago

My wife and I stopped at the MacDonalds at exit 164 on I-65 in Pintlala, Alabama on June 3, 2019. That was the filthiest fast food restaurant we've ever been to. Not just the restrooms but the floors, trash receptacles, counters. It was totally unacceptable! So disappointed!

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Ashley Day - 13 d 9 h ago

It never fails between Williamston South Carolina and Piedmont South Carolina the ice cream machine is always broke how is that possible just wondering it's hot and I sure could have used a Sunday. Kids crying cuz I didn't get their ice cream it's just always a wreck when I go never fails never fails

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Anonymous - 13 d 17 h ago

0

Someone should really look into policies of managers and other employees of the same store dating. At the Bellevue, Pa location, one of the managers is dating one of her employees. Sounds like a conflict of interest to me.

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Susan Johnson - 13 d 20 h ago

0

This morning I went through McDonald's to buy 3 sausage, egg McMuffins and 3 potato cakes. Just broke a tooth on a piece of bone in my sausage, now I have to take the day off to deal with this broken tooth. Don't know if it possible to save this tooth because it's broken down to the gumline.

Apparently, everyone I picked up McMuffins for has texted me that they also had bone chunks in thier Mcmuffin as well.

This is not cool! I think I'm going to message all of my LinkedIn connections (all 4,223) and make it known that McDonald's is clearly using a supplier that doesn't recognize product quality.

That's it for me, no more McDonald's!!

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John - 14 d 14 h ago

About 12:30 Sunday after church on 2 June: ordered the 6 piece chicken dinner meal with sweet and sour sauce. Was third in line. Got to pay window to pay my 9.77 bill and girls attitude sucked and not a thank you or good day or nothing. Moved to pick up window and girl handed me drink and told me to move to spot by bushes and wait without explanation or by your leave or nothing. I said why and how long. She said 3 minutes on tenders. Moved and waited about 10 min and young man came out and asked what I was waiting on. Told him and 2 min later he brought bag. Left without checking bag as was late to visit mom on nursing home. Got there and the tenders were almost charred black and hard as a brick and inedible and sauce was bar be que vs sweet sour. Place needs some management attention. It was on Rodney parham in Little Rock Arkansas.

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Robert M Chavis - 14 d 7 h ago

0

i appears that Mc Donalds has fallen down on the scale of QA nation wide,

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Robert Chavis - 14 d 7 h ago

0

the red springs mc donalds is the worse in all areas of the world and experiences, horrible in all ways, it can not be improved, as we have complained about it for over two years now,

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Tara - 14 d 10 h ago

0

Restaurant in Parkesburg, nuggets were hard, forgot chocolate milk, napkins, straws and sauce for nuggets. Second time this has happened to me! Will never eat there again. Manager refused to give refund.

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