Information, reviews and public commentary for US companies

 

McDonald's Corporation

Rating
0.737645
Web
http://www.mcdonalds.com
Address
1 Mcdonald'S Plaza
Oak Brook, IL
60523
Contact
James Skinner
Role
CEO
Phone
(630) 623-3000
Fax
(630) 623-5004
Employees
420,000
Twitter IDs
@McDonalds
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Brooks Bahr - 1 d ago

0

I was treated very rude by the manager at store

3101 Roswell rd

Marietta, ga 30062

I purchased a combo meal and they couldn't honor my app selection for free sundae because sundae machine broken. They did not have boxes for sandwiches with Trick Treat and Win tickets. The manager also told me I had to make an additional purchase to get a ticket even though the rules say NO PURCHASE NECESSARY!!! Then when I asked for his bosses Phone number he gave me a number that didn't work! I expect to hear from someone please!

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Keith Johnson - 1 d 6 h ago

McDonald's as a whole has lost its way... You employee crappy employees that don't care about being there and serving the public... The last ten times I've been to eat ten of them times something has been wrong with my order or crappy tasting food... Believe me if I didn't have a kid my tire would never go thru a McDonald's parking lot...i don't know why you changed .. But you have made a terrible mistake... I'll leave with this you changed the style of your restaurant and screwed up...McDonald's on Austin Peay in Memphis.. Was the best restaurant in this country but you idiots c changed that....I will never darken your doors again.. Tired of the crappy employees... Crappy service... Crappy food.. And now all your new under employed crappy restaurants... You know when things are going good sometimes you need to leave it alone... So just to let you know that who ever came up with the new design of your stores should be fired... You'll have screwed up... Your kiosk... Yeah I get it.. Stupid folks wanting fifteen dollars an hour that can't even get a single item order done correctly... Y'all suck.. You food sucks and most of your employees suck... Y'all need to go on a nation wide clean up the stupid at McDonald's...

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Sunnee hammonds - 2 d 6 h ago

0

I was fired from the exit 19 store in abingdon va by a manager who isn't even the store manager because I wouldn't find him drugs. I don't do drugs. When I got to work I was talking to another manager about not being allowed to use my employee discount and he started screaming at me that I was fired. Made a huge scene and called the police on me. I think management should be drug tested. Since they are in charge of running the stores. I was also suspended by same manager for a dr putting me out of work for 2 days for a crushed foot that happened at work. Then they extended my suspension for absolutely no reason. The store isn't cleaned properly nor are protocols followed. I had actually asked a manager why we don't do things like we're supposed to and he said that if we did they would have to hire more employees and no one would get any hours.

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Alma - 2 d 6 h ago

0

McDonald's in Madison Heights, VA is dirty. I went there this morning to get my coffee, 7:10 a.m. Saturday morning. The doors were locked, only one lane open around the window and traffic backed up. I left and went to Hardee's. Someone needs to visit this store, get new management or something. I will not go there anymore if something is not done.

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Susan Thrasher - 2 d 6 h ago

1

New to talk to someone on how to get a copy of hrs I missed work due to injury could not get manger to fill out form I needed McDonald's Franklin nc

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Sharon Beckles - 3 d 3 s ago

1

I am writing about restaurant 11549. I went inside on 10/19/2018 and made order. I had to wait over 35 minutes. The staff was only working drive thru orders. I am a customer also and reserve to be waited on timely matter. Not one person ask or care to see. Other customers also were waiting long. My order was 371. Also the cheeseburgers were awful. It tasted stall

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Double D - 4 d ago

Hello from Oklahoma! The Mc Donalds in Owasso at 76th St. Is a total mess. I don't know if its the management or something else. But people are starting to complain. I personslly have had my frustration several times with this location. 20 minutes + waiting for your order is kinda ridiculous. Plus people are having to come into the resturant after going through the drive thru because their order is screwed up. I've started asking for a refund after 15 minutes wait time with no food. This used to be a freat place to go grab a burger, not anymore. Its Sad!

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dennis Merrell - 4 d ago

1

I am writing about your store in Oregon, IL., it is a hit or miss when I go to your store an order a double quarter pounder plain without cheese. Today (10/18/18) I went through the drive through and order it, pulled away because of the line behind me. but when I stop in the handicap space only to find that they gave me with cheese on it. So I would gave that one to the dog. But I went inside and order another one and got the same damn thing. I was told it was because the they had an inexperience person working on the line. It is either that excuses or there is trouble with the computer. So what I am going to do from now on, if I get the order wrong, I am going to sit at the pick-up window until I get the right hamburger, I don't care how many people are behind me. Because we are not putting men into space or send people to the depth of the oceans, it just a hamburger!!!!!!!! Personally, I would have started going over to Subway or somewhere else, but the kid well only eat your damn hamburgers.

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Nicole - 4 d ago

0

Someone need to contact me now about an incident that just happened to me in front of several customers and staff. The manage Amanda in the chiefland FL restaurant called me a name, I do not care to say in social media. I'm going to the news if I don't hear from someone.

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Keith Bucklin - 8 d 20 h ago

0

I've never been so pissed off.....Im done with Mcdonalds i'll never go back.I ordered a vanilla milkshake large paid over 3.00 .Did i get the large classic paper cup big milkshake, NO I was handed a plastic Mc Cafe cup. And was told thats a lg milkshake.....What a con I didnt order a freaking McCafe I ordered a large shake.Tjank you for ripping me off.Just like your steak egg and cheese bagel used to be good when new.Now you get a couple fragments of onion and sop thrown together.Im done you no longer will get my dollar.Thats why theres burger king and Wendys....Rip someone else off.

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Health Conscious Customer - 9 d ago

1

!!!!THUIS CHEMUCAL IS BANNED IN UK, AUSTRALIA, & MOST EUROPEAN COUBTRIES!!!!!

Azodicarbonamide is an industrial chemical used to make yoga mats, shoe rubber, and synthetic leather. There is NO reason for it to be in bread !! It has, in fact, been used for decades as a dough conditioner. However, the public backlash was so great that Subway has stated it will cease to use azodicarbonamide!!

McDonalds, YOU SHOULD STOP USING THIS IN (ALL) YOUR SANDWICH BUNS/BISQUITS-IMMEDIATELY!!!!!***

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Health Conscious Customer - 9 d 5 h ago

1

Azodicarbonamide is an industrial chemical used to make yoga mats, shoe rubber, and synthetic leather. There is NO reason for it to be in bread !! It has, in fact, been used for decades as a dough conditioner. However, the public backlash was so great that Subway has stated it will cease to use azodicarbonamide!!

McDonalds, YOU SHOULD STOP USING THIS IN (ALL) YOUR SANDWICH BUNS/BISQUITS-IMMEDIATELY!!!!!***

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Health Cobscioys Customer - 9 d 5 h ago

1

***Azodicarbonamide is an industrial chemical used to make yoga mats, shoe rubber, and synthetic leather. There is NO reason for it to be in bread !! It has, in fact, been used for decades as a dough conditioner. However, the public backlash was so great that Subway has stated it will cease to use azodicarbonamide!!

McDonalds, YOU SHOULD STOP USING THIS IN (ALL) YOUR SANDWICH BUNS/BISQUITS-IMMEDIATELY!!!!!***

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Health Conscious Customer - 9 d 5 h ago

***Conscious***

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Anonymous - 10 d ago

1

They have there favorites in the exit 19

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Janette Vince - 10 d 1 h ago

0

I bought a fish sandwich last night for McDonald's at 15 and Harper and I have been up all night and all day puking and can't keep anything down I'm not sure if it was the sandwich or whatever but I'm completely dissatisfied and been sick all day and that's the only thing I ate yesterday besides my oatmeal for breakfast after the sandwich I went to sleep and woke up about 3 a.m. with my stomach hurting and I've been throwing up all day you might want to take a look at what they're doing there at 15 and Harper in Clinton Township my name is Jeanette Vince my phone number is (hidden) I would appreciate a call back or comment my address is 24020 quad Park Lane Clinton Township Michigan 48035 I would really appreciate a comment or some type of acknowledgement of what I'm going through today

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Anonymous - 10 d ago

This morning i walked into McDonald's in Plano TX and was asked to leave because i was accused of pandering. I have 2 jobs and i am black

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timothy michael - 10 d 5 h ago

0

Approximately an hour ago I stopped at the McDonald's on Maybank and Main Roads in Charleston, SC. I ordered 2 fish filet and patently waited for my order. After an exceptionally long time and seeing other customers retrieve their orders, I asked about my order. The manager (I assume he was the manager) told me they had a problem. He offered no solution but to continue waiting. This is the second time this has happened at this store. It is apparent the word FAST has been forgotten along with the concept of QUALITY CUSTOMER SERVICE. Not only will I not stop at this extremely poor-service operation but I will not stop again at another of your stores. As a former shareholder of your stock, I will tell you that I will not purchase you stock again and will spread the word regarding the deterioration of your service proposition. Maybe it is time to SHORT the stock!

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Mike - 10 d 7 h ago

0

6/4 2018 I never got my food at the Midvale Utah location at 425 W 7200 S. Called the Establishment (maybe 4 times) and Corporate (10 times including leaving voice mail for corporate officers) trying to get resolution. Zero response. Last night I attempted again. I called Corporate and got the same response, they would file another report. I called the store and a lady there told me if I contacted McDonald's again she would coming after me. Now to me that is not only a threat, but illegal since she has my information to be able to show up at my house at anytime. Sad that McDonald's has gone gangster to avoid good old customer service. The only reason I gave this review a "zero" rating is that it does not allow for a negative number. I called corporate again this morning and got the same response again, that they will forward it on. McDonald's claims that customer service and responding to those issues is very important to them. I am sorry, but actions speak louder than words. McDonalds obviously does not care.

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keith - 10 d 8 h ago

2

Having problems with the McDonald's location at 123 Russell PKWY Warner Robins,Ga. For over a month i've been trying to get a sausage biscuit & a butter biscuit by special request to put extra butter inside the biscuits and not just on top of them. Thinking the request is made i pull off from their drive-thru to avoid their timer going up. Everytime i get the biscuits no butter on them just butter pats & jelly in the bag. Today i called around 7:30 to speak to a mgr. to address the situation,& a crew member took my name & number to call back. I get no return call so i go there to get the order again & get the same result. I called back but no answer on phone. Is it that hard to put the butter between the biscuit especially at special requests? I worked for mcdonald's many years mgr. & crew,& 100% customer service was my motto. This store can't get a biscuit request order right. I hate to see if i order a lunch special request order. I guess Pillsbury grand biscuits will replace your product for me since i have to put the butter on them either which way. Just letting you know how your store is doing,& i'm sure i'm not the only customer with this problem.

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reyk575@yahoo.com - 17 d 4 h ago

This morning at 0612 I walked into the Mc Donald's located at Kalanianaole Street in Kailua Kona,HI. Upon entering and proceeding to the counter I spoke to a worker who looked to be of African decent. I asked if they were open? The reply was yes and he called for his fellow worker to tend the counter. Clearly they were not ready to serve with the cash drawer on the counter. The second attendant did acknowledge my presence and proceeded to take my order. After receiving my receipt I proceeded to my table. There was a discussion going on with an elderly lady with an Iron Man t-shirt on and she was telling the manager that the front door was locked and it did not open until 0614. I overheard the store manager say that they weren't ready because "her cooks were not present. She then said that if the patrons didn't sneak in they still wouldn't be opened yet for the aforementioned reason. I then entered the conversation perturbed by the managers characterization of me and the other patrons who came in through an opened door into the store which was supposed to open at 0600?...The mgr again informed me that without her cooks no food would get served. I then informed her if that was first my problem and secondly I did not sneak into this store. I informed her the mgr that not having her workers there is not my problem! I as stated asked if the store was open and assuming the answer of "yes" from her worker was correct it is not my fault that her workers or lack of opening is due to me being present in that store! If I would have been told "NO" we are not open I would have gone to Denny's down the road!!! I informed the mgr that I was going to report this to "Corporate". She said "go aheadI can't do anything if my cooks aren't here". She then stated that "she now has to cook instead of watching her workers!" I told her for the second time that her problems with her workers were not of my concern! I was there to eat my breakfast not worry about her problems! If the restaurant was not ready she could have easily cancelled my order and politely inform me that they could not accommodate me at that time. I would have left and ate as I said at Denny's down the street. I went there for convenience and price and got worked up by a supposed " manager"???!!!

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Kathy - 17 d ago

1

That's EXACTLY how we were treated. The manager was more than happy to ask if we wanted corporate's number. I believe that it's because of their 365 black program.They know that nothing is going to happen to them.

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Anonymous - 16 d 19 h ago

This is in Texas

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Michelle - 12 d 4 h ago

0

Does anyone have an email address for Corporate?

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Princess - 11 d 5 h ago

"Black Program"? and "them? You appear to be a very sad and unhappy person who is in need of constant prayer.

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Anonymous - 11 d 23 h ago

0

Yes NOT the princess Mc Donald's Has a 365 black program to let you know that they really care about black people. In our town they (Mc Donald's )seem to discriminate against other races.(not black).And FYI I am a very happy person just sick of people like you.who CANNOT BELIEVE that other races not only black people get discriminated against.

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