Information, reviews and public commentary for US companies

 

MetroPCS Communications, Inc.

Rating
1.266667
Web
www.metropcs.com
Address
2250 Lakeside Blvd.
Richardson, TX
75082
Phone
(214) 570-5800
Fax
(214) 570-5859
Twitter IDs
@MetroPCS
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Ed Ward - 114 d 12 h ago

I was watching TV and I saw a few Spanish speaking commercials on regular TV. If you feel the need to advertise to the Spanish speaking people in AMERICA put these commercials on the Spanish networks.

I don't want to see this. I have no clue what you are saying in these commercials. You are going to lose many customers because of these commercials. I hope many people cancel their service with metro pcs. This is AMERICA and if these people want to come here they need to learn English. These people you are probably illegals anyways.

Flagged for review. 
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You name it, I'm Hispanic. - 92 d 18 s ago

3

You probably should lean Spanish and stop complaining... The network don't have nothing to do about that... Adios! Ja!

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Duh - 5 d ago

You should probably live in Mexico or learn to speak, read, and write in English! Note: LEARN is spelled with an R...not LEAN! And you are correct that the network doesn't have to do anything about it. It was a suggestion to help them establish a solid American client base by not catering to foreigners because it is offensive to those of us whose families struggled to come to this country and have done their best to honor America as their homeland. Ya ninkompoop!

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Christa Atkins - 1 d 16 h ago

bullshit, I immigrated here from Germany in 1966 and couldn't speak english, and I learned, so you're attitude, we should learn spanish is crappy,

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Your MOM - 79 d 13 h ago

Suck a Dick -MetroPCS

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Anonymous - 48 d 17 h ago

3

I COMPLETELY AGREE WITH ANY OTHER THAN ENGKISH LANGUAGE IN THE U.S .A. YOU WILL LOSE MUCH BUSSINESS ITS NOT ANY ETHNIC ISSUE . ITS THAT IN AMERICA THE LAW WAS STATED THAT YOU MUST SPEAK ENGLISH AND EVERYONE CAN AND DO ITS COMPANIES ALLOWING THIS TO CONTINUE AGAINST OUR OLD AND WILL BECRENEWED REGULATIONS AS EVERYONECHERE CAN SPEAK ENGLISH AND ARE JUST BEING LAZY NOT TO FOLLOW THECLAW AS TO THEIR ARRIVAL . ENUF IS . THIS WILL BE DISPLAYED ON ALL SOCIAL NETWORKS . ENUF SO DONT FORGET OUR AMERICAN RULES BEING PUSHED BY THEIR SQUEKY WHEEL WE AMERICANS DONT EVEN USE NOR ABUSE AS IT CERTAINLY HAS BEEN BROUGHT TO THIS .

THANK YOU

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SANDRA FARLEY - 46 d ago

1

I have no issue with Spanish speaking, in fact I wish I remembered all the Spanish I learned, I love the Spanish people, now lets not get this twisted! BUSINESS IS BUSINESS AN WHERE I LIVE THE METRO STORE IS VERY VERY VERY RUDE, AN THEY EVEN LIE TO YOU, I HAVE TRIED SO HARD AT THIS STORE (THE YOUNG GIRL IS VERY RUDE TO ME SHE HAS A PREJUDICE PROBLEM AN EVEN ATTACKED ME BECAUSE IM ON DISABILITY

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Christa Atkin - 1 d 17 h ago

1

I'm pretty angry right now, February 6th 2017 I upgraded my phone, the store clerk advised me that the phone upgrade is $120.00 and I'd get a $60 rebate. I submitted the rebate request March 9th, 2017, all paperwork was included copy of service request, the label that shows the serial# as well is the IMEI number was also included along with the sales slip. May 1st, 2017 I received a card saying they couldn't process the rebate because the IMEI code was not submitted which is clearly shown on the packing label (I copied label and sales slip together on one package) so on May 2, 2017 I resend the paperwork again for the second time, and again on 05/23/2017. It's now over a month later and still have not received my rebate, I've been a long customer of Metro PCS and don't want to change, but I'm getting pretty angry over your promise of the rebate NOT A GOOD WAY TO TREAT LONG TIME CUSTOMERS

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Tania y - 6 d 16 h ago

1

I just wanted to say to corporate office that I have gone to Metro PCS three different offices in Port Charlotte three different times each at minimum the office in The Villages Florida twice and I still come up with a phone that is basically the worst phone and service I've ever had I was told by the gentleman who runs the three offices in Port Charlotte which is I believe Sammy to contact corporate I hate really have been in a tough place because of personal situations for the last few months and that is the only reason it is still halfway working because I haven't been able to get to a corporate office we've had a death in the family and I'm now taking care of my mother-in-law and I need a phone that works at all times and this phone is not it and has not been it 4 months one person told me from your MetroPCS in The Villages that oh yes we've had trouble with this model well somebody could have told me that before I'm furious with this phone every person who talks to me is like my god get a new phone besides that when I got this phone to replace my last one that had to be replaced because the volume or speakers were problem they did it but then it ran out of space that guy Adam at the mall in Port Charlotte talked me into a bigger better phone which he signed me up for smart pay that I did not even agree to do and I had a ton of interest on a $200 phone it must have cost me almost 3:25 or more cuz I just paid it off to stop the bills which is something I can't afford to do especially now that I'm going to need to switch companies to get a decent phone I just really believe that you guys need to do something on my behalf because I have been there over a year plus now and before that I was with AT&T and had no problems for several years but I did not want a contract again can someone contact me by email text or phone number and leave a message if I don't answer and I will get back to you ASAP I do feel that this is the poorest service I've got in a long time people have been nice but nothing has been fixed in the end I still have this awful phone and I called the office in Gainesville I was going to go up there even they had no loaner phones they could not even guarantee me that when I left their office that I would have a working phone even though Jose I think it was was very nice please help me disappointed completely in your services!!!

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Tania y - 6 d 16 h ago

1

I just wanted to say to corporate office that I have gone to Metro PCS three different offices in Port Charlotte three different times each at minimum the office in The Villages Florida twice and I still come up with a phone that is basically the worst phone and service I've ever had I was told by the gentleman who runs the three offices in Port Charlotte which is I believe Sammy to contact corporate I hate really have been in a tough place because of personal situations for the last few months and that is the only reason it is still halfway working because I haven't been able to get to a corporate office we've had a death in the family and I'm now taking care of my mother-in-law and I need a phone that works at all times and this phone is not it and has not been it 4 months one person told me from your MetroPCS in The Villages that oh yes we've had trouble with this model well somebody could have told me that before I'm furious with this phone every person who talks to me is like my god get a new phone besides that when I got this phone to replace my last one that had to be replaced because the volume or speakers were problem they did it but then it ran out of space that guy Adam at the mall in Port Charlotte talked me into a bigger better phone which he signed me up for smart pay that I did not even agree to do and I had a ton of interest on a $200 phone it must have cost me almost 3:25 or more cuz I just paid it off to stop the bills which is something I can't afford to do especially now that I'm going to need to switch companies to get a decent phone I just really believe that you guys need to do something on my behalf because I have been there over a year plus now and before that I was with AT&T and had no problems for several years but I did not want a contract again can someone contact me by email text or phone number and leave a message if I don't answer and I will get back to you ASAP I do feel that this is the poorest service I've got in a long time people have been nice but nothing has been fixed in the end I still have this awful phone and I called the office in Gainesville I was going to go up there even they had no loaner phones they could not even guarantee me that when I left their office that I would have a working phone even though Jose I think it was was very nice please help me disappointed completely in your services!!!

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Anonymous - 9 d 16 h ago

0

This is the most the worst service ive ever had you cant get them to fix shit but 2weeks before your bill due they sending you text messages... The customer service is fucked up.. I will be contacting the bbb on metro pcs corporation

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Ebony King - 15 d 6 h ago

0

https://www.change.org/p/hikmat-recognition-and-change?recruiter=416075730&utm_source=share_petition&utm_medium=copylink&utm_campaign=share_petition

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Syed Ahmed - 16 d 13 h ago

5

I have 20 Acre Industrial Vacant land on Morro Road in Apple Valley California

Close to I-15 Freeway Easy IN--Out available for the long term lease Call me (949) 910-4953

(hidden)

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Billy - 16 d 13 h ago

4

To whom May concern I just paid my bill and didn't know it was all ready paid I will like to get the money refunded back too the card please

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Anonymous - 29 d 14 h ago

0

Metro ps stinks. I have called maybe 6 times since last week. They took out two $93.00 payments on my card on file and is billing me now for June 28 bill.

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Landis Few - 39 d 5 h ago

1

This is what I recently posted on FB about Metro PCS.

Metro PCS Ashland is probably, not probably, certainly is the absolute shittiest place I've ever spent my money and on top of the deceit and straight lying it was the biggest insult ever to my intelligence to have to deal with someone so far down the evolutionary ladder she should be a bug. After selling me a defective phone (breaks after 5 days thought I was getting a new phone) and refusing to 1. Refund my money and 2. Being refused a different mfg.....after finding out the purchased phone has issues.... and a plethora of totally unrelated sideways explanations that really pissed me off, this cretin offers a solution that damn near made me go across the counter on her. This worthless wench says to me.... We can add a second line and you can get the other phone for 30 dollars....are u serious, double my trouble. WHAT I ENDED UP WITH WAS A MANUFACTURERS WARRANTY REPLACEMENT PHONE.....TRANSLATION, YOU GET A REFURBISHED PHONE, ONE THAT HAS BEEN PREVIOUSLY BROKEN AND REPAIRED. It's people like her that pushes some people ( I'm not one of those people) over the edge and make them then run in the store with a AK47 and spray the place down.

If you go into that store be prepared to get screwed!!!!

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Marlene - 55 d 12 h ago

I have purchase 2 ZTE phones and the experiences i have encountered are the same. The phone from 5 months ago was locked by a third party. I have no access to the keyboard or number pad except to make an emergency call. I need help from Metro PCS. I had the phone rebooted by an agent with help by calling from another line but the problem is still the same. NO PHONE.

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Anonymous - 69 d 9 h ago

Horrible with there rebates and give false information.

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Anonymous - 57 d 18 h ago

0

I'm having the same issue as we speak.

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D. Maxwell - 86 d 10 h ago

0

Wanted to share a bad experience about Metro PCs. I tried to pay my bill on their app, it said sorry try again later. I tried 9 times. The next morning, I looked at my checking account and I had 9 pending transactions. I called them and they told me I couldn't get my money back because I don't have a conformation number. How can I get a confirmation number if it didn't go through. You can never get ahold of anyone and don't use the app to pay your bill. I thought Cricket was Bad until I had to deal with this issue.

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Jamesetta - 89 d 25 s ago

0

Metro pcs stole my phone females who work at lem turner. My phone was gone. Prices was 50 then 100 and prices was 80 then 138.00

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Vanessa crawford - 120 d 1 h ago

0

Sold me a malfunctioned phone and refused to replace it! Charged me for a monthly plan i didnt want or sign up for! Charged me for featurs i didnt know i had and that i didnt want! Cold customer service! Not satiafied at all! Im out $120 dollars and stuck with a broken phone and nothing to show for it! I cant help but feel scammed an hustled. Im a singl mom and have alot on my plate as it is and you made it worse. I need my phone to do my job so thanks to the broken phone you sold me im nable to work until i get another phone and i spent what little money i had with your company only to get screwed. And you lockes my number so im stuck i cant even try and make ends meet and get a deal with another company...this is the worst mobile phone service ive ever had in my life! You guys are a bunch of crooks!

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Anonymous - 124 d 4 h ago

omnres komnre womnmres komes gomne fonnbe

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costanzza - 5 y ago

@arielhelwani @danawhite @metropcs Im sure the MMA journalists are getting a lot of free stuff these days.. #INTEGRITY

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JohnnyUtah1982 - 5 y ago

@arielhelwani @danawhite @metropcs will you be tweeting updates from Danas comments from the chat?

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