Information, reviews and public commentary for US companies

 

MetroPCS Communications, Inc.

Rating
0.66
Web
www.metropcs.com
Address
2250 Lakeside Blvd.
Richardson, TX
75082
Phone
(214) 570-5800
Fax
(214) 570-5859
Twitter IDs
@MetroPCS
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Anonymous - 1 d 15 h ago

Yes I just want you to know that you have a employee name Jeannine Lacy Goswick works at the store off 7th street in Joplin Missouri anyways she sells her pussy on the side outta store for her meth habit and she likes to steal money from places she works she was fired from the dollar general store in Neosho Missouri for stealing money $1,500 outta the safe and also steals money from people's bank accounts she shouldn't even be working there honestly and she spreading her hpv and aids to people at your store when she sells herself on the side for her meth habit

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Harold - 1 d 17 h ago

0

Thieves, steeling your hard earned money at every turn. Charging me an inconvenient fee for doing businesses in your store, like your employees are being pulled away from critical business lol most can't spell business in English at least.

I'm trying to give you the agreed on payment. you don't deserve more money for making me wait in your store and having to go out of my way to do business with you.

Aurora store on Peoria, poor attitude staff and they could use a green card check by INS.

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Antwan speller - 35 d 18 h ago

5

Well well well I see there's a lot of bad reviews around the world. Well when there's bad also comes with good me and my family as well as friends have all joined metro pcs and me as well. Have had bad bad customer experience with Metro as well but there is one employee that has stood out to me the most and to my family as well. it's not often that you get an employee that works head-over-heels to get the job done with respect and well professional with the awesome customer service at 1959 east pembroke ave Hampton va. Ask for Ashley to get the best customer service. Forgot to mention not only the store is always clean and smells good unlike some others.

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wise old owl - 2 d 18 h ago

4

ASHLEY TAKE PRIDE ALWAYS IN WHAT YOU DO. Why jobs are hard to find. and so are good customers. who pay their bills. if they do not pay their bills and leave the service. you will be out of a job.

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Gary Garlock - 33 d ago

0

These people are crooks. I bought a brand new phone. It has no service at my home. So i go to return it. I payed 120.00 for phone and case. I take it back 1hr later. Ask to get my money back. All of a sudden the case costs 60.00 and is non returnable. They will not unlock the phone. The manager was supposed to contact. Corporate and get it done. I was robbed for 120.00 of my hard earned money. I am going to facebook. Local news papers. With readers tell us. And telling all my friends not to deal with these people. Thats why they have a half star rating. I should not be punished for their bad service. Not my fault. Theft is what it is. I will continue to keep people from them. Till they contact me and make this right. I worked hard for the money they robbed from me. Horrible experience with metro. Shame on you!

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hoot owl. hoot me up - 2 d 18 h ago

0

put in someone else symps card. double all my numbers. place 225 ugly pictures on my phone now i have only half of data on a phone purchased one week ago. and i can not get my money back. tip pay by credit card and call offce to stop payment. and go to new carrier and get better phone. for same price.,

. .

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joe friday - 72 d ago

5

Please check ALL wireless companies on this site; Verizon, Sprint, ATT, Cricket,,, all have zero to 1 stars and nothing but complaints.... LOL you could just copy and past from one company to the other cuz it is just the same complaints, have nothing better to do then complain on the internet? grow up it is a cold hard world you all are a bunch of dotards

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Anonymous - 61 d 19 h ago

Joe, fuck you!

Flagged for review. 
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,MR. ASSHOLE. - 53 d 17 h ago

Mr. Anonymous,

FUCK YOU .....

Flagged for review. 
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Someone with common sense. - 25 d 17 m ago

You're dumb as fuck .

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Marcos - 13 d ago

Customers pay you service and deserve attention. Wouldn't it be far to help costumers with their concerns?

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MutroPOS - 4 d 19 h ago

Richardson Texas is a backwater shithole with Rick Perry creatin' jobs, 8 bucks an hour. Way to go Texas, your a state of lobotomized lemmings. I hope everyone is armed in TX so you can all shoot each other and rid the world of the stupidity you call an inhabited state. Please secede from the Union.

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older and now wiser - 2 d 18 h ago

0

get smart everytime you need a new phone go to a different company. they will be glad to have you. plus they will not sell you lemons. to make sour grapes.

i too was ripped off by metro. sold me a 40 dollar phone for 70.of course thety pocked the rest the men in store. beware of seller. ask questions check out phone before you pay your bill.

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Anonymous - 5 d 16 h ago

Hi my name is Melissa ladrae anyway the last 5 phones I bought have been defective one phone I bought broke the first day this one is so slow it's a Limon it seems I HAVE to get in hold with you the phones are made cheaper I had this phone for 2 weeks and it's bad if I had and extra phone I would throw this one against the wall and u guys are money money money and you guys have lost touch with humanity I'm having my grandson write this and that's how desperate I am and I had u guys as my service line for 12 years and I am disatisfied I might switch to a different service company

Sincerely I've invested a hundred thousand monthly payments to this franchise and why is it Limon and smaller ps maybe you should hire more people because you guys are computer and not people friendly if this gets opened by corporate that would be awesome my number is (hidden) Ladrae anyway

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Clarissa Porche - 6 d 8 m ago

5

I want to recognize a chat agent with Metro PCS. I did a chat today with a lady named Jamaica Marinel. My issue was very simple, and she resolved it quickly and effortlessly. But the thing that stood out about this chat session was her outgoing and friendly personality. When you can't hear the voice of a person, or see their face and you're speaking to them to resolve a problem, it is quite an accomplishment when you make that person smile and make them feel like a human being. It's an even bigger deal if you make their entire day. That's what Jamaica did for me today. She made me laugh and she reminded me that there are still people in the world who care about other people even if they don't know them personally. So I say to Metro PCS, find this girl.... praise her verbally and praise her in the form of a raise! She certainly deserves it!!! She's a beautiful person sight unseen!! It is because of her I will remain a Metro PCS customer, even though I had planned to transfer to a different company.

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Jerry Norman - 7 d ago

0

I have made three recorded calls to 611 just to receive my account number for cable service and each time asked questions i never heard of.

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Spider - 8 d 23 h ago

0

This is the worst service i've ever had customer service is a total joke,you can never reach corporate office to try and resolve a matter,I've been without any internet service for 4 months. I highly recommend nobody ever take out service with Metro PCS you will have nothing but problems.

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Anonymous - 8 d 20 m ago

You can never reach anyone at corporate there to busy ripping other people off

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Anonymous - 8 d ago

The worst customer service .you get nothing but the run around you cannot reach no one at there corporate office in Texas cause no one out here in southern California cannot help me. How can a cheap ass Cool Pad be an upgrade .metro PC's does not no the meaning of upgrade and overcharge me for that phone and the girl that sold it to me never told me us was final sales no one want to buy a cool pad not even metro PC's so if they dont want them back either they should donate them to Obama that's what they are instead of ripping people off and there sales clerk differently need tdainv on the phones there selling for real

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Phantyzee - 12 d 25 m ago

0

FUC THIZ ...BUT WITH OVA 9YRz N CSR CHANGED WUT CORP. MNGT.GAVE ME OVA 2YRz AGO N THEY NOT GIVEN BACK & KERP CHANGING MY PLAN WITHOUT ME TELLING EM 2 ......HAVNT BEEN ABLE 2 REACH CORP. OFFICE CONTACT SRNSE THERE IZNT 1 N MY STATE.......THIZ IZ TOTAL DIZCONCERN OF LOYAL CUSTOMERS WHO PAY 4 SERVICE N NOT ABLE 2 USE IT

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Anonymous - 13 d 6 h ago

I am very unsatisfied with MetroPCS you mother f***** suck f****** s*** you do not do nothing you said you God damn voicemail so I can have a goddamn thing sucks about your mother f****** X dick cost you will not think the radio where I can play my music in my ear like I want

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Unhappy Visitor - 45 d 17 h ago

0

I visited your location on W. Street in Pensacola Florida. Horrible and unprofessional is a understatement. Your employees are very rude and unprofessional to say the least. Drug are being used and music is so loud you can hear it in the other businesses. You can smell marijuana at times when you enter the store. This is horrible and gives a bad name to your company. It appears to be a hang out location for family and friends. I hope something is done and higher management start paying close attention to this location. Sincerely, unhappy visitor

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Disappointed - 19 d ago

0

Omg yes im in Virginia and i smell weed and loud music sometimes it smell like sex in the store. Will be a lawsuit

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Hsa - 21 d 4 h ago

0

Who has the number to HR? Because it doesn't appear anywhere! And employees are treated like shitt!

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Pissed off - 22 d ago

0

Terrible customer service.no-one calls you back from corporate.awefull place to do business.once this month is over I'm out.and I'm filing suit.do not shop here ppl ever.drug dealing manager has no respect and obviously its ok.

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