I am extremely disappointed in this company. After OVER 10years of being with metro. I call today due to my services being shut off because I am out of work due to the covid19 out break. And the best your company can do for me is restore my services for 3days?! REALLY!!! This is some bullshit. I know there is a way to extend services beyond that. I am laid off from my job. I have go bk date of the April 30th IF the gov gives the ok in my state. I have an 11yr old daughter who I also have to continue to provide for. And now after OVER ten years of service. This company wants to leave me without service too!! Smh... This is beyond me. Goes to show this is NOT the company that take care of THEIR "valued customer" and I'll be switching my services as soon as I get a chance!!! I'm FUCKING PISSED. More disappointed than ANYTHING!!!
FUCK THESE CORPORATE FASCIST PIECES OF DISEASED DOG SHIT
I have been with Metro PCS since 2015.. I chose them when we moved to the city.. my husband and myself are not able to work due to this COVID 19 Virus, like a LOT of us.. So, I seen the cell companies are helping their customers.. I call customer service, they basically tell me to wait till my phone is shut off and then I said what's the 72 hour extension going to do? They don't have any answers, never any good upgrades for us regular, loyal customers, and now they are NOT going to help us through this crisis???!!!! I think it's time we all take a stand against them in some way.. I don't know what way, I mean we can spread the word, but they need to understand this is definitely some SELFISH s**t to be doing to ppl in need and lockdown in our homes.. I KNOW ATT is giving 60 day extensions to their customers.. and the other companies as well... But NOT METRO.. WE are just MONEY to those horrible horrible ppl. Absolutely disgusting!
EXACTLY!!!! IT'S RIDICULOUS.......IT IS ABSOLUTELY NO EXCUSE BECAUSE IF THEY HAVE OTHER PEOPLE WORKING FROM HOME THE MANAGERS OR ANYONE THAT HAS CONTROL SHOULD BE WORKING FROM HOME ALSO......hect THIS IS TECHNOLOGY SO WHAT IS THE EXCUSE metroPIECEofSHIT.. COME ON THERE HAS TO BE A RESOLUTION (((((PRAYING)))) THEY KNOW PEOPLE RELY ON THEIR CELLULAR DEVICES
YOU ARE PREACHING TO THE CHOIR! I AM TRYING TO FIGURE OUT HOW TO UPLOAD MY TAPED PHONE CALL THAT SHOWS THAT THEY ARE FALS ADVERTISING AND SHITTING ON THEIR CUSTOMERS! IM READY 2 EXPOSE THESE PIECES OF CORPORATE DOG SHITS
TODAS LAS PERSONAS AQUI DEBERIAN COMUNICARSE CON : FCC IBBB Y DAR SUS QUEJAS , EN MEDIO DE LA CRISIS QUE HAY ,CORTAN LOS TELEFONOS ? YO HE PAGADO MI FACTURA Y LA HAN CORTADO SIN AVISO Y POR QUE SI , ESTO ES UN ATROPELLO A LACONFIANZA BRINDADA A USTEDES MPC DESDE HACE MUCHO TIEMPO. YO YA HICE MI RECLAMACION QUIEN MAS ?
Phone: ONE. (8 .EIGHT. 2.) TWO .5 .FIVE .TRHEE .TWO. 2
ALL THE PEOPLE HERE SHOULD CONTACT: FCC IBBB AND GIVE THEIR COMPLAINTS, IN THE MIDST OF THE CRISIS THERE IS, DO THEY CUT THE TELEPHONES? I HAVE PAID MY BILL AND HAVE BEEN CUT WITHOUT NOTICE AND WHY YES, THIS IS A TRICK ON THE TRUST PROVIDED TO YOU MPC FOR A LONG TIME. I ALREADY MADE MY CLAIM WHO ELSE?
I need the number pleasa
Metro PCS is a rip offs all they want is money money money they don't care what situation you're going through it don't matter how long you've been going through the company they do not work with you do they do not help you I switch from boost to Metro which I should have never done boost helped me in so many ways that Metro cannot help and do nothing I will make this world wide and I will post it on everything I can post it on the show and let everybody know how much Metro PCS is a rip-off for the customers
Okay.. so the outbreak is effecting every1c income until April 3; which I'm sure u bitches r aware of
yet you guys r offering a weak ass 48 hour extinction, just to b out of service the whole lockdown!
MAKE IT MAKE SINCE?
Greedy company, will shut service down asap. my payment delayed 5 days, wanted to charge me $9, not the $9, been a customer 3 years. Another greedy corp. I am known as the blog King here in the state where I live going to start a blog in next few min so people know what dogs they r.
My phone was cut off and they stopped all construction in the city OF BOSTON once the customers find out about you all not being considerate to your customers you will lose ALOT of business
Metro by T-Mobile Terms and Conditions of Service If you do, you shall arbitrate any Dispute in accordance with the terms of this arbitration agreement. If you do not, you will be bound by the changes. Because this Agreement and the Services provided under this Agreement concern interstate commerce, this arbitration agreement shall be governed by the Federal Arbitration Act ("FAA"). The party initiating arbitration may choose from the following independent, impartial arbitration administrators: American Arbitration Association 335 Madison Avenue, Floor 10 New York, NY 10017 1(hidden) www.adr.org Call them
Metro by T-Mobile Terms and Conditions of Service
If you do, you shall arbitrate any Dispute in accordance with the terms of this arbitration agreement. If you do not, you will be bound by the changes.
Because this Agreement and the Services provided under this Agreement concern interstate commerce, this arbitration agreement shall be governed by the Federal Arbitration Act ("FAA").
The party initiating arbitration may choose from the following independent, impartial arbitration administrators:
American Arbitration Association
335 Madison Avenue,
New York, NY 10017
Due to the pandemic some of us cant get our bill paid due to be quaratined. Metro PCS will give you a 72 extension then they turn off your service. This is how this company does their customers really. Im going to make sure lots of people know how messed up they are.
They put on the website that keeping you connected during the coronavirus lock down is their top priority, they gave me a 72 hour extension (Wich is always offered) then after 36 hours nothing works. So many problems with metro customer service, too much to list. Horrible, rude, fals advertising.
My family is out of work because of the coronavirus
I have Metro PCS. My phone was turned off today for nonpayment. I called Metro PCS on the 16th of March. First I called 611 then I called (hidden). I informed the agent that my husband lost his job because of the coronavirus. I was told that my service would not be turned off for 60 days and I would have no bill. I was proactive in calling on the 16th to see about my options for paying my bill. My bill is due on the 23rd every month and I wanted to be ahead in making arrangements with my bills in order to delegate my money appropriately.
What amazing pieces of crap you are being with you guys since 2015 and to shut my phone off for one day of service through this crisis is amazing.
If you have any body in customer relations call me so I can give you a piece of my mind (hidden)
Im upset they disconnected my phone.... I tried to call 2 days in a row....couldnt get answer .....now there telling me its nothing they can do.....i will never use there service again...
After 15 years with metro I'm actually heart broken. They disconnected my phone, I called them prior to my due date to ask if they could change it to a date I'd have a bigger check(not for free service, not because I'm bored, because Im your fucking customer!!!). They aint even ask me for what date? Amids a freaking pandemic??? Wtf?
My iPhone had a broken screen I took it to this MetroPCS store on Maross and 94 in Detroit after a few days they fixed it my phone died so I took it to the Apple store and they told me that Metro Pcs Stores are not authorized to do Apple product repairs or any other type of device repairs.
I still have my receipt when the Metro Pcs Store fixed it and I also have the diagnostics report from the Apple store. I will be contacting my lawyer to see if I can start a lawsuit with Metro Pcs because they are not authorized to do Apple iPhone Repair's.
I seriously can't see why Metro Pcs corporate office is letting their stores do repairs on phones with no authorization.
A metro pc store here in Detroit, MI closed my account and transferred service to Tmobile without unlocking my metro phones network after telling the portability tech for T-mobile and myself over the phone that she had done this, the connection was lost and the T-mobile tech finished the transfer, but the network is still locked. After traveling in my wheelchair to both stores to correct this mess, I'm told to contact Metro corporate office because the service with Metro is closed. Please help me unlock my phones network so I can use them. Lynda Hall-Bey (hidden) Metro account # 153895509--- T-mobile order # (hidden). date of transfer: March 21, 2020.
I think Metro PC should be ashamed of themselves. First, let me say I spoke to a customer service person who was difficult to understand. I was not satisfied with his reply when I finally understood what he was telling me. I asked to speak to a Supervisor, who was just as bad as your customer service person. The reason I was cancelling my sister's service Is because she passed away. I paid for three months of service on my credit card at a local Metro. Both people told me that even though I paid my sister's bill in February for three months, their policy is no credit because it was a partial credit. If I paid for three months and requested a credit for the three, they could put in a dispute. I call that thievery especially under the circumstances. Metro PC customers be aware, they are thieves!!!!!!
CALL CALL CALL / LLAMEN LLAMEN LLAMEN