Information, reviews and public commentary for US companies

 

Microsoft

Rating
0.333333
Web
www.microsoft.com
Related
Zune, MSN, Bing
Address
1 Microsoft Way
Redmond, WA
98052
Contact
Steven Ballmer
Role
CEO and Director
Phone
(425) 882-8080
Fax
(425) 936-7329
Twitter IDs
@Microsoft
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Frustrated Hotmail user - 44 d 16 h ago

Through thick and thin, since my first computer in the 1990s, I have supported Microsoft and its products.

Last night, however, I really thought about crying in front of a computer. I have been "forced" to use Outlook for my Hotmail account. I wandered through page after page of help that wasn't helpful. Felt like Alice in Wonderland. I have now, much to my dismay, deleted everything in my Inbox! Outlook applauds by saying "Up to date." Ha. Reword that to "Up to here with other people thinking for me." The deleted files did not go into the trash where they could be retrieved. Nope. Gone.

Give me back the option to choose the way I want to receive my Hotmail!

Give me a place besides this very public space to communicate with the company.

ASK ORDINARY PEOPLE to look at major changes your techies are proposing.

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Barry S. - 1 y 184 d ago

0

Microsoft "Assure Support" has been billed to my American Express card three times since June, 2016. It's a one-year software support subscription that expired this month (November, 2016) yet was "renewed" by Microsoft on June 20, 2016 and again on August 29, 2016 and yet again today (November 18, 2016. ) Despite Microsoft having been told by me in writing that they do not have my permission to direct bill me, they still did. I was told on September 20, 2016 that the $149.00 would be credited back to my credit card. It never was. Called again October 31, 2016 was told that the $149.00 would be credited back to my credit card. It never was. Once again on November 4, 2016 I was told the $149.00 would be credited back to my credit card. It never was. Today, November 18, 2016 I received notice from my credit card company that Microsoft billed me again! Now Microsoft is telling me they absolutely will post a credit on my credit card by December 18, 2016. I have spent at least ten hours "on hold" with these people and I'm at my wit's end!!

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rvfwood Brooks Alberta Canada - 2 y 184 d ago

0

Dear MR. Ballmer ,

As a very senior ,senior I decided to go to windows 10. It was the worst decision I have made since I gave

My Daughter her Inheritance . Breakdown after Error 5 times this week .You can never speak to a Human only

page after page of referrals to more pages.Your P.R is deplorable as I see a Phone Book of complaints .

Please don't say you are sorry because if you were you would fix the problems . The problem should never happened in the first place ????

NOT EVERY P. C..OWNER IS A GEEK ,AND NOT EVERY P.C.OWNER IS ILLITERATE .

My Shotgun is 31\2 inches away from my P.C. and getting closer .

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fartman - 4 y 238 d ago

1

blah blah blah

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NYCSandwichGuy - 5 y 274 d ago

RT @Microsoft: Trivia Tuesday Answer: Halo: Combat Evolved launched on 11/1/01. #Halo4 comes out Nov. 6. RT if you'll pick it up!

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CORBOLICOUS - 5 y 274 d ago

@Microsoft way to go retards. Let's have a count down for counter strike go and then when it says you can dl it. You actually can't. WTF!!!

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jwmiller5 - 5 y 274 d ago

RT @MicrosoftIPC: Check out this great article from @theobserver on @Microsoft's role as an official innovation provider at the DNC

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freeway49 - 5 y 274 d ago

RT @MobieChick: Let your homies know to follow & RT to #WIN one of TWENTY #HTC #WP SMARTPHONES through 9/2! @tomwarren @microsoft @wpdev @scobleizer

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Texnomic - 5 y 274 d ago

@Microsoft Would've Saved #Windows #Home #Server from Doom By Adding Support for "#Storage Spaces" #Technology from #Windows 8!

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MicrosoftIPC - 5 y 274 d ago

Check out this great article from @theobserver on @Microsoft's role as an official innovation provider at the DNC

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shaneleemayer - 5 y 275 d ago

RT @MobieChick: Let your homies know to follow & RT to #WIN one of TWENTY #HTC #WP SMARTPHONES through 9/2! @tomwarren @microsoft @w ...

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chrismardell - 5 y 275 d ago

@microsoft Forced reboots with 15 minute notification are a #PITA. Me being away from my desk does not imply my computer is not busy.

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SFBloodbrother - 5 y 275 d ago

@Microsoft would really like to try out a windows phone. Most of all want to try out the new surface tablet.

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