Information, reviews and public commentary for US companies

 

Microsoft

Rating
0.384615
Web
www.microsoft.com
Related
Zune, MSN, Bing
Address
1 Microsoft Way
Redmond, WA
98052
Contact
Steven Ballmer
Role
CEO and Director
Phone
(425) 882-8080
Fax
(425) 936-7329
Twitter IDs
@Microsoft
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Anonymous - 3 d 14 h ago

4

You get someone in either Romania or Philippines when you call them out. You can't talk to someone in the U.S. unless you email them to a PO Box in Virginia via U.S. postal service. Even then, there is no guarantee you will ever talk to an "Microsoft customer service For Microsoft Account Password Recovery or Microsoft not working rep in the USA.

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Anonymous - 32 d 19 h ago

(SPAM)

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Anonymous - 29 d 18 h ago

hello, my name is Faisal Al rawashda. i am student in HFCC. can i get office 365 for my classes?

this my Email address (hidden).

thank you very much. . . .. . . .

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Anonymous - 17 d 11 h ago

Suspend elimination of Microsoft 7 support until this pandemic is over... . .

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Anonymous - 17 d 12 h ago

Suspend elimination of Microsoft 7 support until this pandemic is over.

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Anonymous - 32 d 19 h ago

(SPAM)

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Anonymous - 29 d 18 h ago

hello, my name is Faisal Al rawashda. i am student in HFCC. can i get office 365 for my classes?

this my Email address (hidden).

thank you very much. . . .. . . .

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Anonymous - 17 d 11 h ago

Suspend elimination of Microsoft 7 support until this pandemic is over... . .

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any one - 30 d ago

hello, my name is Faisal Al rawashda. i am student in HFCC. can i get office 365 for my classes?

this my Email address (hidden).

thank you very much

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Thinkterror and da prodigy 15 - 33 d 3 m ago

0

Microsoft continues to steal money from me. This is the 3rd time I have had this issue with your Xbox live service. I don't know how you can put a subscription renewal on a prepaid card? I had to resort to prepaid cards bc when I had a credit card linked, Microsoft fraudulently charged my account. I'm filing with FTC. And you should fuckin call me

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Christina Scull - 34 d 9 h ago

0

This is the most horrible customer service I have EVER EVER dealt with in my entire life. The lack of care for there mistakes towards their customers goes far beyond any ruthless measure I have ever experienced! They stole my money and will not return it!!!!! MICROSOFT ARE THIEF'S!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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John - 40 d 7 h ago

I have never dealt with a company run by people who care more about money then taking care of people. Call centers are run by people who can not speak English at all. This centers need to have people that are polite and caring about the calls they receive. I was hung up on by several supervisors. Never been treated by any other company like this in the past. I have spent over 3 hours trying to fix an issue with their programs. Hang ups and rudeness by these people are unacceptable.

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Mark - 42 d 12 h ago

0

Microsoft needs to change their Customer Service to people who can speak and understand English.

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Anonymous - 48 d 5 h ago

0

Dear Microsoft

I have been patiently trying to contact Microsoft today. I finally checked about making sure that my office would be canceled. My husband has a subscription for it. Then I was on hold to talk to a tech. When I answered he hung up on me. I have to laptops that I have been trying to use. They will not let ne in. I am entering the right passwords. I just bought an HP laptop. Then other is a dell. What is your problem? I am going to try and call to talk to a tech again. I am spending way too much time on this.

Thank you

Betty Woodruff

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Barbara Feldman - 86 d 8 h ago

0

absolutely horrible. their ad department knows nothing. today I tried to speak to someone about another matter.. One hour and 15 minutes later, 6 transfers from one ignoramus to another, now on hold for 20 minutes waiting to speak to a supervisor, who is probably eating lunch. a complete lack of respect for anyone's time

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Gina speer - 112 d 5 h ago

In my previous review I mistakenly said retrieve email address. It was my mistake...I meant my password. Since as I stated it has been years since I created it so I don't remember it. Microsoft is making it extremely difficult to get it reset and get my emails back to my phone! Terrible service. I am at the point where I believe a lawyer will be called in

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Gina Speer - 112 d 7 h ago

I upgraded yesterday to an iPhone 8pmus as my old one had issues. Everything was transferred fine except outlook. I have been on the phone visited the store and spent many hours filling out their more than invasive questions to no avail. They tell me the email I have been using for 20 years is not recognized! Meanwhile they are basically holding hostage 900 of my emails which are of much importance. You cannot get in touch with them. The store I went to was useless and very rude. Anybody have any advice besides the better business bureau etc to retrieve my emails just because I can't remember my email from years ago? This is the only email address I have and they don't have an option as everyone else does to text me info to get MY emails back. This is on the verge of being reported to news channels that's how ridiculous it is. They make sure you can't find or talk to anyone except in a foreign country that has no knowledge and is not secure as far as I am concerned with their personal questions

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chrismardell - 7 y 230 d ago

@microsoft Forced reboots with 15 minute notification are a #PITA. Me being away from my desk does not imply my computer is not busy.

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Snake - 1 y 77 d ago

0

Why I went to Linux updates do not tie up your computer are smaller and fast to install and rarely require a reboot.

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Anonymous - 1 y 77 d ago

0

Microsoft is a dinosaur go to distrowatch look for "live" versions that boot and run from your CD /DVD drive find version that runs your hardware and play with it. Linux is free has most everything. have I had issues but, way less than with Microshaft one upgrade did not support my printer scanner or TV card! one fell swoop a couple hundred dollars of hardware became useless and no drivers dropped support for legacy hardware.

Microsoft has never resolved memory issues, Linux runs circles around winders with less ram, it's free and you can exclude Google Chrome and other snitchware.

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Disgusted - 1 y 309 d ago

0

I can not understand how you condone this nasty, vulgar and disgusting behavior by sponsoring Samantha Bee. I will never purchase any of your products and am boycotting any of her sponsors as well as yours. She should be fired! Please stop supporting such individuals with no values for others. I don't care of your political views but Ivanka Trump was showing a beautiful picture of a mother and her child. This should be a great thing as too many children in the world do not have loving mothers/fathers.

I have spent a lot of money on your products in the past, but no more.

Sincerely, a valued client of someone else now.

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Joseph Luker - 1 y 283 d ago

The first ammendment? Fuck off you cunt.

Flagged for review. 
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R Schoenig - 1 y 309 d ago

I will not use any of your products as long as you sponsor Full Frontal. I don't understand how you could continue to sponsor a person that uses such vulgar and disgusting language she already lost 2 sponsors and needs to be terminated from TBS

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Disgusted - 1 y 309 d ago

0

Agree, totally!!!!!!!!!!!!1

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Joseph Luker. - 1 y 283 d ago

Fuck off, its the first ammendment.

Flagged for review. 
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Frustrated Hotmail user - 2 y ago

Through thick and thin, since my first computer in the 1990s, I have supported Microsoft and its products.

Last night, however, I really thought about crying in front of a computer. I have been "forced" to use Outlook for my Hotmail account. I wandered through page after page of help that wasn't helpful. Felt like Alice in Wonderland. I have now, much to my dismay, deleted everything in my Inbox! Outlook applauds by saying "Up to date." Ha. Reword that to "Up to here with other people thinking for me." The deleted files did not go into the trash where they could be retrieved. Nope. Gone.

Give me back the option to choose the way I want to receive my Hotmail!

Give me a place besides this very public space to communicate with the company.

ASK ORDINARY PEOPLE to look at major changes your techies are proposing.

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Barry S. - 3 y 139 d ago

0

Microsoft "Assure Support" has been billed to my American Express card three times since June, 2016. It's a one-year software support subscription that expired this month (November, 2016) yet was "renewed" by Microsoft on June 20, 2016 and again on August 29, 2016 and yet again today (November 18, 2016. ) Despite Microsoft having been told by me in writing that they do not have my permission to direct bill me, they still did. I was told on September 20, 2016 that the $149.00 would be credited back to my credit card. It never was. Called again October 31, 2016 was told that the $149.00 would be credited back to my credit card. It never was. Once again on November 4, 2016 I was told the $149.00 would be credited back to my credit card. It never was. Today, November 18, 2016 I received notice from my credit card company that Microsoft billed me again! Now Microsoft is telling me they absolutely will post a credit on my credit card by December 18, 2016. I have spent at least ten hours "on hold" with these people and I'm at my wit's end!!

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rvfwood Brooks Alberta Canada - 4 y 139 d ago

0

Dear MR. Ballmer ,

As a very senior ,senior I decided to go to windows 10. It was the worst decision I have made since I gave

My Daughter her Inheritance . Breakdown after Error 5 times this week .You can never speak to a Human only

page after page of referrals to more pages.Your P.R is deplorable as I see a Phone Book of complaints .

Please don't say you are sorry because if you were you would fix the problems . The problem should never happened in the first place ????

NOT EVERY P. C..OWNER IS A GEEK ,AND NOT EVERY P.C.OWNER IS ILLITERATE .

My Shotgun is 31\2 inches away from my P.C. and getting closer .

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