I have worked with this location since 2010. From the beginning and every time since I was told come back in a year with on time payments and we'll refinance you for a better rate. This is never done always a reason.
I finally upgraded last year so I received a call to come in to refinance. Pretty happy because my payment is high. I get there and put through the same horse and pony show that they can't because I was so upside down but I could refinance with Nissan by getting in a newer car. I said ok let's see. Unfortunately the payment would have gone up. My husband and I agreed we can't do that right now. This was the 17th. Gaspar and Juan contact me on the 20th asking for our paystubs again. I asked why and was told they were going to submit them to the bank because they didn't on the 17th to see if that would get the payment where we managed. I specifically asked if they were going to run my credit again and was told No. My husband thought it was pointybut gave in. I sent them and by the end of the day we were hit with numerous credit inquiries dropping our credit scores drastically. When we were there we confirmed we were only trying to be refinanced by NMAC so wasn't sure why it was sent to other banks anyway. We were just going to wait until we moved and could get a good down payment and come back in a couple months for the vehicle I wanted. Now, after working with midway Nissan since 2010 and 2 great cars, I won't be doing business with them anymore. This had just impacted us because we have been doing great with our credit and brought it up a lot and now it's like starting over again. Very disappointing
I was happy with my vehicle at first. When it came down to getting my tags it was horrible. They were very un professional. The tags they sent did not match my registration, I kept getting the run around from multiple managers. I don't know how they got to be managers in the first place. They were rude and of course I was rude back and frustrated. Four days away from my tags expiring and multiple promissedyof we'll call you back two days ago. The managers don't answer their phones. They are just like used car dealers once they sell you a vehicle they don't care about you. Never will do business with this company again.
Yes I would like to write a review on how I am displeased with Midway Nissan since 2014 of the year that I bought my versa from them I was told that I would receive $500 for every referral and I yet received anything every time that I've referred someone and they purchased the vehicle there was always some excuse of the reason for me not to receive what I was told now granite I was financed through Nissan acceptance and I will admit I was late a few times but when I was told what I needed to do to make that right and I could refinance or get a new vehicle it's always that my credit is too low or had to put down a large amount of money I'm not too upset about that but what I am upset about his I never received the money I was told that I would receive and this is the 4th time I have my daughter come in and purchase a vehicle and I was told that I received my $500 and I received nothing again plus I co-signed for and I was told that it would not affect me in getting a vehicle that was a lie same excuse from the past and if that doesn't beat all I was told that if I made all my payments for the 12 months and not late my percentage rate would go down well I haven't been late and that's a lie so if anybody ask me about Nissan I'm definitely not going to give a good rating anymore or refer anyone because they're not true to their word