I had the misfortune of buying a carton of Newport Kings from one of your stores. I asked for soft pack, but I was given the box. You would think that this would not be a problem, wrong it is. I paid with my debit card, but one of your employees said I could not return them. I paid over $63.00 for these Newports, I did not give myself the wrong thing, then she brought up the receipt. Pin a tail on me and call me a jackass, but won't the receipt for my purchase (debit card) still be in the register. I will not lie, I don't know if she gave me a receipt or not. But, the nasty way she was talking to me was unacceptable. I am a 60 year old Army Veteran and my name has never been baby.