Information, reviews and public commentary for US companies


Mutual of Omaha Insurance Company

Mutual Of Omaha Plaza
Omaha, NE
Daniel Neary
Chairman, President and CEO
(402) 342-7600
(402) 351-2775
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Jane E Nilsen - 2 y ago

Have been trying to straighten out a Mutual of Omaha MISTAKE since MAY 1st...Spoke to 3 supposed supervisors who all SAW the mistake and yet here we are July 1st and NOTHING IS FIXED...I am sending a complaint to our Attorney General to report this bullshit! My advice to anyone..find a different company that can correct their mistakes in a timely fashion...IT should NOT take 3 months!!!!!!

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Anonymous - 57 d 6 h ago

Well you contacted the wrong office contacting the AG office of your state. Your states Dept of Insurance your first state.

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Jt7 - 156 d 18 h ago


I didn't do a loan with Mutual of Omaha Mortgage Co, because their rates were too high. When I went with anothr Loan processor (at a lot less) They marred My credit with a DECLINE. Can you imagine? I turned them down because they were too expense, and they give me a negative mark on my Credit. Whole company is corrupt Top to Bottom.

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Mikhail Greyberg - 1 y ago


This is the worst company you can have insurance with. You can't talk to any one in the headquarter office. They only send you a letter which stated that your premium was increased. But when you asked to discuss with Shannon Hite (Chief Customer Service Officer) the answer any body will get SHE NOT EXCEPT PHONE CALLS. I would like to know what she is doing during working hours??? I think it's starts with president of the company and down the line. They are all retarded.

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Anonymous Joe - 221 d 5 h ago


WOW. I guess I'm not the only one out here wondering what the heck is going on. Tried applying for their drug plan and now no one can find a record of it either in Omaha or the Philippines or wherever customer service is routed to. Started with a young guy somewhere in Florida and talked to no less than 4 different customer service people. Now I want to make sure the application is non-existent, lost or never processed so I can go with another PDP provider. Don't need someone cancelling my current program on me.

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witness in trouble code 9 - 246 d ago

Hello, my name is Daman Dolhay, 50. I am the witness of several crimes including Insurance Fraud, Gaming Commission fraud, ID theft, copyright and trademark infringement, toxic dumping, court fraud(federal and civil), witness protection fraud as well as witness list tampering, missing persons(though may be checking in), impersonating federal and state judges, illegal D.O,D equipment use as well as illegal satellite use, stalking, murder, rape, extortion and embezzlement to the government, abduction of witness for blood, database breaches through missing persons access, or if you have been to their location(RfiD stalking) etc. There is local law enf0rcement, judicial officers, and military involvement in the Olympic Peninsula region. They are using several agency, or department devices illegally, and say they are government affiliated. It involves the Clallam County stolen evidence from 2006 and/or blue generated model prototype with Ranger headsets. They are also using medical EEG mobile headsets, purchased using Lee Glass' identity, to fraud and broadcast the stalking. the confusion is a Steno Snype DOD device for foreign confessions that broadcasts to illegally used JAVS monitors. They also say they are anti stalking group, but they are the criminal group. some of the names committing crimes are R Goettling, Poullier, Livengoood, Hager, Dedoyard, Rinehart, Turners, DeFrang, Gunny Swede, Armando Jr, M Moon, head officers at Coast Guard base in Port Angeles, even some at sub base Bangor. I have been unable to obtain help from anyone, and know that Scott Gordon, Mark Dupenthall, Ben Castle, Bill (DOD Sacramento), Scott Meyers have all attempted to reach me including Seattle Special Agent In Charge, the Marshalls office, and more. They are assaulting every woman I know and my friends. I need someone to make contact with me, the only witness. Im dying due to the emf+ o/ex for a year by stalk grp. My parents are Rick Dolhay and bonnie Andes, I have no phone.

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Mike - 259 d 4 h ago


I applied for Mutual Of Omaha Long Term Care insurance. The agent was Fantastic!!. I am a 24/7 caregiver for my wife who has Parkinson's with dementia, kidney disease and an array of other health problems. To say I am busy around here is a MAJOR understatement. My laser focus on my wife's care and her complex & exacting medication needs are staggering (plus maintaining the home,cars,etc.) So, a nurse shows up at near evening (5:30+), takes all my vitals, then throws out several groups of words for me to remember later on. Well, at this time of the day, my brain is totally exhausted from running around here full throttle since 4 AM. So because of these memory questions, I "fell outside of their parameters of insurability". So I do not want an appeal nor to open a dispute. But one thing I have learned here though, is that next time any insurance company wants stop in for information, it will be 12 noon or before, when my tank is not empty, or it will not happen at all. I tried to email them with everything I have just typed out here, however, their drop-down form conveniently will not allow it. There is no category for a denied application; only for current policyholders or current accepted applicants. I just was not given a fair shot. Live and learn I guess. Thank you for the forum.

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Anonymous - 298 d ago

worst service

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Scott - 1 y ago


Customer service picks up the phone promptly without having to press buttons for English or to be directed to specific departments.

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Bill - 1 y 79 d ago


Can not get any help regarding my cancer policy.Have made several calls.....

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R. Nall - 1 y 99 d ago


Mutual of Omaha offers a Prescription Drug Plan approved by Medicare. When you apply for it, nothing is said about who runs the plan. Unfortunately, Mutual of Omaha has nothing to do with running the plan. All calls are directed to Express Scripts and they totally control the plan. Looks like Express Scripts is paying Mutual of Omaha for the use of their name. We've had many issues with Express Scripts. The application on the Medicare web site didn't disclose the fact that the plan wasn't run by Mutual of Omaha and the approval letter didn't say it was working with Express Scripts. Real sneaky! I tried to escalate my inquiry/complaint to their corporate offices, but got roadblocked, so now I'm sending a letter to their CEO, Mr. Blackledge.

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CEO is retarded - 1 y 107 d ago


No wonder Indian took over our country. They are hard to understand on the phone but at least they respond to us. how you guys hire people? Disregarding customers concern , took forever to reply. complaint about job losses, first improve people who work in America. Then stop eating Donuts and visit your work floors to make sure they are awake at work. You have over 5,000 employees and nobody can answer the phone or follow up with the clients.

Flagged for review. 
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CEO is retarded - 1 y 107 d ago

are you guys retarded it or what? i want a policy for my parents with no medical exam. they told me i can get a $25,000 policy. when i received the application which took me more than 2 months from USA to USA and a few calls. the application has options up to $10,000 only. we live in New York. what could you do with $10,000 in NY? you can't get the funeral and everything for $10,000. you could buy a house in Detroit for $10,000 but no shxt in NY. Please check the policy. i know the CEO won't read any of our concerns.

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Scott - 1 y 162 d ago


What a horrible company, i have invested in this company for many years and now regret ever doing business with them, lies, scams, abuse, mismanagement and fraud.

After seeing so many complaints and negative posting I now know why, to say i was shocked is an understatement, but i will no longer invest nor do business with them. I called waited nearly one hour on the phone and the representative could not help at all she was clueless.

They doubled dipped my account and paid them selves twice and had no idea how to correct it ?

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Anonymous - 1 y 123 d ago


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Scott - 1 y 162 d ago


What a horrible company, i have invested in this company for many years and now regret ever doing business with them, lies, scams, abuse, mismanagement and fraud.

After seeing so many complaints and negative posting I now know why, to say i was shocked is an understatement, but i will no longer invest nor do business with them. I called waited nearly one hour on the phone and the representative could not help at all she was clueless.

They doubled dipped my account and paid them selves twice and had no idea how to correct it ?

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F U mutual of omaha - 1 y 206 d ago


I had called this company for help with Medicare supplement plan, the asshole I talked to was named Brian Sagrim or Sugrim, the SOB ended up hanging up on me making me call back and go through entire call in wait time only to tell me that my dad wasn't approved due to pre existing conditions. I'm assuming the little bast*** didn't want to waste his time with me since he wasn't going to get a commission from talking to me. I wouldn't insure my dog with this sorry company after that experience. It may not hurt them from losing my future business, but I can tell you I know a hell of a lot of people, and I will promise you I will do everything in my power to talk sh*t about them and convince people I know to NOT ever do business with Mutual of FUCK*NG Omaha!

Flagged for review. 
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JG - 1 y 219 d ago


United of Omaha provided me 2 different fax numbers and can't get through with either one. Wonder if the numbers are legit????? Losing trust with this company....

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Is there a reason why your email address is not that easy to get?

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Robert - 1 y 284 d ago


They jam their TV commercials down your throat like every 10 minutes when your watching a TV show. If you need any kind of insurance the normal thing to do would be to call or go see your local insurance agent. Who the hell would take time out of their busy schedule to go to a seminar to talk about life insurance. What a bunch of retards these people are.

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Anonymous - 2 y ago


Fax number is not correct

Been out of work over a month

THEY are still wanting me to jump thru hoops

And my doctors also like a dog in the circus

Every thing I have sent them says I am on short term disability

I use my back and hands because I am a construction worker

I do not sit at a desk nor do I run a piece of machinery

Just my back and hands

I do not know what else they need

Would rather be working

I can make twice the money compared to the disability check

If I even receive one

So people good luck

You will need it

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Minigrace - 2 y ago


This is a horrible, incompetent, yet oddly arrogant group of simpleminded customer service representatives.

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Anonymous - 2 y 93 d ago



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SR - 2 y 99 d ago

Thank you for bailing out on NRA.. I will remember this gesture by your company.

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george - 2 y 112 d ago


Mutual of Omaha harasses people who seek basic information about insurance.

To get that information you have to agree to be contacted by email, phone and cell phone.

The phone is no way to buy insurance .

Just mail or email me the quote and details..

WAY too much can be misunderstood or glossed over on the phone

Run from this company!

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