Information, reviews and public commentary for US companies

 

Netflix

Rating
2.324731
Web
www.netflix.com
Address
100 Winchester Circle
Los Gatos, CA
95032
Contact
Reed Hastings
Role
Chairman, President and CEO
Phone
(408) 540-3700
Fax
(408) 540-3737
Employees
2,927
Twitter IDs
@netflix
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Anonymous - 25 d 7 h ago

As a member of Netflix, who has spent 3 weeks trying to sign up for a new season, with a new card, I have been blocke/ / /As a member of Netflix, who has spent 3 weeks trying to sign up for a new season, with a new card, I have been blocke/

Netflix:HEADQUARTERS::+1:8:5:5:4:8:5:O:4:0:7,,,

Netflixl:PHONE:NUMBER::+1:8:5:5:4:8:5:O:4:0:7,,,

Netflix:HEADQUARTERS::+1:8:5:5:4:8:5:O:4:0:7,,,

Netflixl:PHONE:NUMBER::+1:8:5:5:4:8:5:O:4:0:7,,,

Netflix:HEADQUARTERS::+1:8:5:5:4:8:5:O:4:0:7,,,

Netflixl:PHONE:NUMBER::+1:8:5:5:4:8:5:O:4:0:7,,,

Netflix:HEADQUARTERS::+1:8:5:5:4:8:5:O:4:0:7,,,

Netflixl:PHONE:NUMBER::+1:8:5:5:4:8:5:O:4:0:7,,,

Netflix:HEADQUARTERS::+1:8:5:5:4:8:5:O:4:0:7,,,

Netflixl:PHONE:NUMBER::+1:8:5:5:4:8:5:O:4:0:7,,,

Netflix:HEADQUARTERS::+1:8:5:5:4:8:5:O:4:0:7,,,

Netflixl:PHONE:NUMBER::+1:8:5:5:4:8:5:O:4:0:7,,,

Flagged for review. 
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Anonymous - 24 d 4 s ago

The worst company I have ever encountered. .they rob you of your mone. .. . ..ruiz

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Anonymous - 3 d ago

0

Yea they got my debit card blocked now I have no way to get my checks tomorrow

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Anonymous - 23 d 7 h ago

My concern is with the ability of your staff to input the correct financial info so that funds can be withdrawn from accounts.

Today I received an error message, you could not withdraw funds. I talked to 3 or more of your representatives, nothing was detected. Called my bank twice. The first call my bank said my account and card is fine. Called back. They checked to see why you could not withdraw there were 2 problems, they had the WRONG EXPIRATION date and code. I tried several times to update but your site rejected it. When I called the girl said I need to waste 24 hours because too many attempts had been made to update. . . . . . . .

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disgruntled user - 7 d 20 h ago

1

same thing happened to me. Now I try to sign into my Netflix account and it says I don't have an existing account. They took the money from my account though. Can't even reach them by phone, just a message that says they are experiencing a high call volume and are not available by phone or to chat online then the call disconnects. I ended up calling blocking them as a payor on my paypal account so at least they can't charge me again for something I can't use. After I did all that I received an email from Netflix saying that per my request the email associated with my account had been successfully changed. I'm assuming I may have gotten hacked, I'm not sure but I am gonna miss the shows I watched

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Disappointed User - 4 d 3 h ago

0

I just signed up last week. Two days ago I received an e-mail saying I requested to change my e-mail address, in which I didn't. Someone so easily hacked into my account. Tried to call them via the App but can never find the Call or Call Us icon in the Help link from the Login page. Now if I can't reach them through the Live Chat page, I will have to call my credit card company to stop the recurring payment. Suck big time !!

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Lmarie - 1 d ago

0

I have not been able to get a live person to talk to and no answer by phone or email

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Anonymous - 22 d 17 h ago

support totally sucks. I even went to the trouble to write a letter to explain my problems and sent it to the corporate office. I received a call from our local city office that netflix was trying to reach me. However when I try to call netflix all get is the runaround and rude operators

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Anonymous - 21 d 32 m ago

I only have one problem her name is Marsha she has no business deleteting and closing my accoubt because my card was stolen and i added the new card number and had fixed it and she wiped it out again i want her to stay out of my account and everyone else as well I am able to add a new credit card account when ever I choose she had no reason to noy only put down my autitstic child and to be rude and to make fun of him i wont put up with it . im checking everyday if she is employed there in a week. i will file a criminal case against her and netflix .. RESPOND BY MO

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Anonymous - 18 d 8 h ago

I have been on the phone 3 days in a row to try and rest my password. Changed my email 3 times and still not able to sign in to my account. It was fine yesterday then tried today to login on another device and then I can't log in at all on any device. Again called and the lady was beyond rude. Horrible customer service.. . . . ..

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Anonymous - 17 d 8 h ago

My review is shit minus 4 stars prim video is way better and they don't cut off your service for being 1 hour late on a payment and they dont doubt bill you either and then fuck you around.....

Flagged for review. 
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Anonymous - 15 d 8 h ago

I do not understand how Netflix can make such a one sided hit job on Jared Kushner from the dirty money series.

Using the stories own figure for 6000 Baltimore area units at the time with the average age of the properties over 30 years old (not included in the story) with 200 possible code violations that is a 3% problem rate which is very low for this age of apartments.

In the New York stories not considering that many of the brown stone tenement buildings are 100 years old and one sidedly stating that maintenance was purely done to drive rent con. . . . . .

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Anonymous - 15 d ago

One main complaint - the over-use of dubbing dialog - this dramatically takes away from the quality of any production, not being able to here the actual actors - corp. people making such decisions need to seriously reconsider this, and only use if absolutely neccesary - I really dislike dubbing and expect that most viewers agree with me, , , ,

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Anonymous - 14 d 8 h ago

When are you going to do a docu-story on pitchman Kevin Trudeau. He gets out of prison in 2022. He was quite a character. . . . ..

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Anonymous - 13 d 8 h ago

I hope Netflix executives look at these reviews. I've been a customer for many years, and I enjoy many foreign international series in which I prefer to watch in the original language. Netflix really needs to pay attention to who they hire to do the closed captioning/subtitles. Many of the conversations on the film are left out and/or not timed correctly. This is extremely frustrating!! I can only hope they will improve this. M.. . .

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Anonymous - 12 d 9 h ago

Netflix made a mistake canceling Like Cage. Excellent drama and cast.. . .. . . .

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Anonymous - 11 d 7 h ago

This very evening, after our family including a just turned 13 yr old, emensly enjoyed watching series 1 and 2 of Designated Survivor, we were sucker punched by the foul language and had to shut the TV abruptly in the first episode of series 3. Up until this very moment I respected Netflix, but now despise it. I have access to thousands of students as a Professor at Temple University, one of the largest in the U.S. and I am now committed to using your abrupt and unexpected shift in product positioning as an example of how to damage a brand with a loyal market, if not causing a moment of embarrassment and shock to family with values, which is obvious . . . . .

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Anonymous - 11 d ago

joea

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Anonymous - 11 d 21 h ago

I suggest Netflix offer a free subscription for the next month, to help people stay home to avoid catching the coronavirus-19. This would boost sales ultimately, and save lives and health. It would be a good deed that might gain your company and the public a great deal.

. . .

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Anonymous - 10 d 6 h ago

Rubbish service have been cut off 4 times trying to get my girlfriend hooked once contract done I'm breaking it trust me.

. . . ..

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TruthMatters - 10 d ago

0

This is a SCAM # DO NOT CALL IT!!!!!!

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Anonymous - 10 d ago

CANCEL MY NETFLIX IMMEDIATELY. . ..

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Anonymous - 9 d 20 h ago

y concern is with the ability of your staff to input the correct financial info so that funds can be withdrawn from accounts.

Today I received an error message, you could not withdraw funds. I talked to 3 or more of your representatives, nothing was detected. Called my bank twice. The first call my bank said my account and card is fine. Called back. They checked to see why you could not withdraw there were 2 problems, they had the WRONG EXPIRATION date and code. I tried several times to update but your site rejected it. When I called the girl said I need to waste 24 hours because too ma. . ..

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Anonymous - 9 d 19 h ago

Yesterday my password was stolen and whoever did this changed my email. I am so angry right now, not only because this happened but I have been trying to get through to netflix all day and noone answers!!! Not only do they not answer on the phone but no answer on online help either. What the hell sort of company is this??? Owned by a billionaire that apparently doesn't give a shit!!!/ / / / /

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Anonymous - 9 d 13 s ago

0

I had the same issue today. They signed on from another state. So far I can log on to all my apps. And I have a different email address.Im afraid to list it out of fear that this person may change it and knock me out of my apps. Like you no answer from customer service from their customer service phone or chat.corporate phone don't answer either. Messed up

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Plh - 8 d 18 h ago

Omg, same with me and now I cant get anyone to answer the message keeps hanging up

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