Information, reviews and public commentary for US companies

 

Nissan North America, Inc.

Rating
0.606452
Web
http://www.nissanusa.com
Address
1 Nissan Way
Franklin, TN
37067
Contact
Andrew Tavi
Role
VP Legal and Government Affairs and General Counsel
Phone
(615) 725-1000
Fax
(615) 725-3343
Employees
13,000
Twitter IDs
@NissanNews
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Melissa - 1 h 9 m ago

0

Never ever buy a nissan had my car towed there and took it in multiple times said nothing was wrong with it well I habe ptsd because of a car related incident and today my so called not broke car died in the middle of an extremely unsafe very busy one lane highway work zone while on way to get my special needs child and extremely add child off bus I couldn't get to my kids on top of having an extreme stress induced flashback and they have not offered to do anything and it's under warranty.

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Nikolai Sklobovsky - 7 h 49 m ago

1

My Nissan Murano Platinum AWD I purchased in 2015 just got out of warranty, and ICC sensor stopped working. Dealership claims the vehicle has been in an accident (which it hasn't) and offers to replace the sensor (that would cost me about $700 sensor + $700 work) but does not guarantee that it would work afterwards. 6 weeks already, and I cannot get it fixed. I'm seriously frustrated. Buying top of the line car only to find it malfunctioning 3 years later after driving through some minor dirt roads... I thought better of the brand and the model. I guess I was wrong...

Nikolai Sklobovsky

(hidden)

Nissan Case # 308-528-53

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Sabina Claxton - 11 h ago

1

I purchased a 2013 Nissan Rogue with 41,898 miles on it. I am not happy with the cost explanation of service billings, my very last visit to Nissan in Yorktown Heights I went in for an oil change, they did a multipoint inspection as well they found that the breaks need attention and that they were having an issue putting a bolt stud on as it appeared to be damaged. They explained to me that the part only cost about $25. and when given the bill it amounted to $308.38 this is just ridiculous. I am considering going with a different car dealership as Nissan seems to hit people with unjust costs. I had taken my car in for servicing once and they scratched my car terribly and allowed me to leave without acknowledging the scratch. They did fix the issue eventually.

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Peter Takach (PE) Structural - 6 d 42 m ago

1

I AM A NISSAN SERVICE DECLINING COSTUMERS , NOT UNDERSTAND THE SYSTEM , BUT I HOPE SOMEBODY PICK THESE COMPLAIN UP AND HELP

I HAVE PURCHASED 2015 NISSAN VERSA 4 DOOR SEDAN WITH 16700 MILES ... INVOLVED IN A FRONTAL COLLISION ,

FIXED , TESTED TROUGH VIRGINIA MVD CAN SEE ON CARFAX VEHICLE HISTORY ... IS AVAILABLE ..CAN SEND FOR ALL OF YOU ?

MY COMPLAINT IS THAT SCOTTSDALE PINNACLE NISSAN DENIED TO FIX UNDER THE 5 YEARS WARRANTY 60 K MILES TRANSMISSION AS I SHOWED CLEARLY MY TEST RESULT , TRANSMISSION FLUID PRESSURE CENSOR / SWITCH B CIRCUIT RANGE / PERFORMANCE

TAKE IT WITH OBDII TESTER ...

PLEASE LET ME KNOW MUST RECEIVE A RIGHT ANSWER ...THE SMALL FRONT IMPACT EXCIDENT HAVE NOTING TO DO WITH TRANSMISSION FLUID..AND PRESSURE CENSOR DEFICIT ?

PETER TAKACH PROFESSIONAL ENGINEER SCOTTSDALE ARIZONA (hidden)

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Johanna carmona - 1 d 8 h ago

0

Same issue here, and have seen many others too with this and the versa. My question is NO RECALL on this and this is costing us consumers thousands!!!!! Maybe we all should really look at a class action law suit at this point

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Glenn Gallagher - 2 d 8 h ago

0

My name is Glenn Gallagher I brought a Nissan frontier with life time oil changes now they want to charge me when I pay 5000 thousand dollars for that service now they are telling me I have to pay for this service when this is in my contract . I would really appreciate if somebody messaged me back a called me my phone number is (hidden) white email adresses (hidden) Really preciate for importan full callback is very important

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EUNICE COOKS AGAIN - 6 d 15 h ago

YOU PEOPLE ARE A REAL JOKE, WHY NOT BE LIKE THE MAN WHO OWNS FACEBOOK, HE WAS SO HONEST AND TRUE TO HIS FACEBOOK FOLLOWERS HE ADMITTED HIS COMPANIES MALFUNCTION AND WAS VERY SORRY FOR IT AND WAS GOING TO DO EVERYTHING TO MAKE IT RIGHT!!!!! HINT HINT!!!!!

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Anonymous - 5 d 17 h ago

CARLOS of Clifton, NJ Verified Reviewer

Original review: Jan. 8, 2016

Just got to a accident last week. As I was driving into my parking space at my complex halfway into my parking space my car just took off on me AND accelerated and I could not react quick ENOUGH to do. Over $5000 in damage. Lucky for me I didn't hurt or crash into anyone. Can someone help me and direct me to what should I do next. THANK YOU.

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Anonymous - 4 d 19 h ago

Please tell me how this turned out for you

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Bradley Irvine - 5 d 21 s ago

0

Owned three cars from Auto Nation of Orange Park, Florida. I bought the extended warranties and service package for the two I still own. They recently changed hands to Fuccillo Nissan or Orange Park. I came in for an oil change about two weeks ago and was very rudely told they wouldn't be honoring the service agreement I purchased which hasn't been exhausted yet,(Vince), as well as not taking care of a recall on the 2014 Nissan Versa.i was planning to upgrade in the next year or so, needless to say it won't be now or ever again with any Nissan dealers.

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EUNICE COOKS - 5 d 19 h ago

0

Hey Mr. President of Nissan did you get any of the comments about your company, or do you even care about the dissatisfaction we all have experienced, and a lot of money lost! but you've gained a lot huh! its a shame your still in business you need to be shut down your not top dog anymore in my book, I use to do nothing but brag about you, now every chance I get I will tell my story how I was almost killed along with other people that could have been seriously hurt or lost their live,Thank God not to many people have lost or almost lost their lives because of your malfunctioned vehicles, that you refuse to admit that it is very possible for it to happen, not all will but there is always one bad apple that spoils the bunch.

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anneb - 8 d 11 h ago

0

what are everyones thoughts on this, I purchased a 2015 new Nissan Sentra and on its first oil change I needed brakes front ones,2nd oil change I needed back brakes,3rd oil change back to needed front brakes again and a front AXLE, 4th oil change back brakes again. I have called corp office 3 times and the final answer is brakes do not fall under the lemmon law even though I bought a lemmon I feel it only had 16 miles on it when I purchased it. Does anyone know if I ot a lawyer would it help me??

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Monaise Baptiste - 12 d 11 h ago

4

I have a Nissan Extra 2006 , I just replace the radiator that was leaking, now it seems like It about to have transmission failure. Those things are very pricey. How can I get help.

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Anonymous - 15 d 9 h ago

I have a 2014 Nissan pathfinder and it carries a extended warranty. I researched recalls and found that my vehicle has a recall for the latch on the hood. I took it to Nissan dealership on 74th western in Chicago and was told that it would cost me 135 dollars to look at the problem. and that I would have to pat this amount before they could release my car back to me if the found a problem. what the hell am I paying for something that IS THE FAULT OF THE MANUFACTURE. THE LEAD SERVICE MAN NAME IS JUSTIN BOBOR,AND THE WORKER WHO TOLD ME THIS INFO NAME IS ADAM RAMOS. NEED TO CHECK THESE TWO CROOKS OUT . I KNOW I AM GOING TO.

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brenda carr - 16 d 10 h ago

0

Having yet another bad experience with service and having my warranty honored. Will be filing another complaint with BBB against nissan and deacon Jones nissan

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Sun Visors flopping, u-tub indicates widespread defect - 17 d 4 h ago

3

I am very pleased with my 2013 Nisan Pathfinder except for one item.

The sun visors on both sides failed just out of warranty. The local dealer said Nisan will not fix this problem. My father had a similar problem with a 2013 Kia Sorneto and Kia replaced both visors at no charge even though the KIA was out of warranty. They said the flopping sun visor was a safety problem.

I see on u-tube even some dealers saying they have many Nisan vehicles with failed sun visors.

I am requesting a free replacement of both of my sun visors.

My brother wants to begin a on-line campaign to find others who have had this problem and any who have had accidents or near accidents from not being able to shield from the sun or interfering with their forward vision.

I hope to hear from you about replant my sun visors by the end of April..

Christine Kelly,

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UPSET NISSAN OWNER IN ROCHESTER NY - 27 d 4 h ago

0

I AM JOINING THE MANY OTHERS WITH COMPLAINTS ABOUT VISION NISSAN AND BOB JOHNSON NISSAN OF ROCHESTER NY. I TOO HAVE BEEN A LOYAL CUSTOMER AND BUYER OF BOB JOHNSON NISSAN. WHICH IS NOW VISION NISSAN USA HAS MOVED TO MY S--- LIST FOR ALLOWING THERE NISSAN FRANCHIES TO OPERATE IN THE FOLLOWING MANNER.. ONE OF THE REASONS FOR BUYING NISSAN FROM BOB JOHNSON NISSAN (ROCHESTER,NY) WAS GETTING FREE OIL CHANGES FOR LIFE.OF OWNING A NISSAN AUTO BOUGHT FROM BOB JOHNSON NISSAN. VISION NISSAN WHICH BOUGHT BOB JOHNSON REFUSES TO HONOR THE CONTRACTS OF BUYERS OF BOB JOHNSON NISSAN CONCERNING FREE OIL CHANGES FOR LIFE. HOWEVER VISION ADVERTISES THEY GIVE FREE OIL CHANGES TO CUSTOMERS WHO BUY FROM THEM AT THEIR NEWEST PURCHASED NISSAN DEALERSHIP, (FORMALLY BOB JOHNSON NISSAN)

NISSAN USA SHOULD LOOK OUT FOR THERE CUSTOMERS AND THE UNETHICAL PRACTICES. NISSAN HAS LOST A LOYAL CUSTOMER. I WILL BE CONTACTING THE ATTORNEY GENERAL

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Boop - 20 d 8 h ago

0

It' all over everyone of the dealerships. I will never buy another Nissan to save my life. My car took on a trip in the mountains and it stop dead in the tracks had to wait for about 20 minutes . It is the transmissions it will not go up a hill . They said they fix it one time free but they didn't even touch . even around town its kind of doing the same thing when I go up a small hill. Dealerships talking about service after the sell , well you can forget it even if your paying for a service. By the way my car only has 62 thousand miles on it as of today 04/06/2018. Jackson, Mississippi

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Anonymous - 17 d 5 h ago

Rudeness happened to me at Nissan in Salem, NH. And they do not konw how to fic a recall, messed up with my car...

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Anonymous - 19 d 13 h ago

My name is Donna Lelievre, I live in Massachusetts, I visited your North Dartmouth Dealership because they Advertised a 2014 Nissan Sentra for $11,500.00 online on their Website, When we got there ,after test driving it and showing them the print out of the car we brought, they gave us a different price.They told that was the internet price!! Well ITS FALSE ADVERTISING!! They came out with figures starting the price of the car at $13,999. got the payments to $261.00 a month, after my down payment of $1600.00 FIRST OF ALL THE PRICE WAS $11,500 NOT $1399, AND I TOLD THEM I NEEDED TO GE BETWEEN 120-165 IN PAYMENTS!! THEY WERE VERY ARROGANT TRYING TO EXPLAIN EVEN IF IT WAS 11,500 THEY COULD NOT GET THE PAYMENTS THAT LOW. MY HUSBAND LOST IT!! EVEN IF IT WAS, WE HAD THE PAPER SHOWING IT WAS $11,500 AND WE WE OFFERING $11,00 BECAUSE IT WAS IN AN ACCIDENT AND HAS A LARGE SCUFF ACROSS THE BACK OF THE CAR!! THIS IS FALSE ADVERTISING AND I WILL PUT THIS ALL OVER FACEBOOK TWITTER AND INSTAGRAM IF IT DOES NOT STOP! Please Respond! Thank you for listening!

Donna Leievre @ (hidden)

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Anonymous - 17 d 5 h ago

all dealers lie and are rude after you buy :(

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PAT - 19 d 11 h ago

I JUST RECEIVED A NOTICE ABOUT PENDING 96 MONTHS SERVICE WHERE WAS A WEB SITE TO ENTER

THE CONTEST FOR A FREE 100-POINT INSPECTION AND A CHANCE TO WIN $5,000.00.

WHEN I TRIED TO ENTER THE MESSAGE WAS THIS OFFER WAS CLOSED. I JUST RECEIVED THIS NOTICE.

HOW CAN YOU EXPLAIN THIS ?

(hidden)

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Anonymous - 30 d 5 h ago

What does a powertrain warranty cover? The bumpers only?they should be sued for false advertising!1111

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Boop - 20 d 8 h ago

0

you can look that up on line be your best bet . they will tell you anything . Oh my car is 2012 and it has 62 thousand miles as of 04/06/2018 .

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Mel - 27 d ago

This is probably not the first of this complaint. My Nissan pathfinder just fell victim of the vicious secondary timing chain issues and paid over $2000 to get it fixed at a dealership. Nissan was aware of the problem but yet didn't do a recall and all the owner can do is wait until it happens and then pay for getting it fixed. And now I have to worry about the problem with radiator coolant mixing with transmission fluid, cause I was told at the dealership again I have to wait until the problem happens before they can anything about it, instead of Nissan just recalling the vehicles and replace the radiator or just bypass the transmission cooling.

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Boop - 20 d 8 h ago

0

check your warranty. If it's up got somewhere besides a dealership !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They will set there and Lie to you and make sure they really did or do the work????????????????????????????????????????????????????????????

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