I returned an items worth of $500 each with proof of tracking number but Nordstrom refused to honor my return.
You guys really shouldn't keep micromanaging your employees, asking them to take on tasks you leaders wouldn't otherwise do yourself, it's very unprofessional of you guys.
Dear Mr. Blake Nordstrom,
It is time to remove all brands of Trump products from your stores and online. The president elect is not taking sufficient ethical steps to divest himself of his businesses, so it is time for us to send a message that this is not okay. Your store can be a leader; now is the time to step up and divest!
Hey there, my name is Vivien Li (Tel (hidden)), I participated the private event held on Dec 8, 2016 at Rideau Center and I suppose to get 5 times points on my purchase, however, I did not get any points since I used a gift card for $155. I am not very happy about this situation since I wouldn't have use it if the sales person told me I will not be eligible to collect 5 time points by using it and I should get at least 4 times points under this circumstance. I've spoke to one of your customer service representative Kelsey Mazzuca on Dec 17, 2016 in person and she said she will look into it, however, she never get back to me and I've emailed her 3 times (Dec20, Dec 23 and today) but I've been totally ignored. I really don't like been treated at this way.
I'm looking forward to hear from you.
This company wasted my time as a newly approved customer for a measley $500 credit card. Customer service is great its the credit dept. that doesnt have thier shit together. You dont approve someone for a credit card and then make it impossible to use. On a scale of 1-10 they are 0
Stay away from this company if you are thinking about working here! It's not performance based, yet based on seniority. Nordstrom, keep up with the times and have only the best succeed! Otherwise your sense of entitled employees will be your downfall! I was a manager for Nordstrom and was told by several regional managers that I had to find what I can to build a case to fire managers. Other people who made the same mistakes continue to work here without any reprecautions! It's an unfair environment! I've never heard so much talk about who is next in line for a promotion!
As a long time Nordstrom shopper, it pains me to tell you that I will not be shopping at your store until all brands of Trump products are removed. It is clear that our president elect us not taking sufficient ethical steps to divest himself of his businesses so it is time for "we the people" to let him know this is not okay. Your store has been a shiny star in the Seattle economy; please don't let your reputation be tarnished.
Stupid American! It's people like you that suck the life out of this country!
I was wondering what you do with your Christmas decorations after the holidays are over? Will they be for sale? Fo years I have been trying to find the Scandinavian Christmas decorations you used in the Alderwood mall Nordstroms this year. I am specifically looking for the "gud yul" goat. I have photos if you need more information. If you do not sell them I would appreciate it if you could send me the source of where they were purchased.
I want to unsubscribe from Nordstrom emails.
Unfortunately, you are on a list of business' that are too close to Donald Trump who is a criminal and should be impeached for espionage. I will miss you but now your association is tainted and I cannot comply.
If you discontinue all products associated with the President Elect I will reconsider.
As a long-time and loyal Nordstrom customer I am asking that you no longer carry any Trump brands. Knowing that you stock these items is making me rethink where I am going to shop going forward. I see from this forum that I am not alone in my feelings, which is gratifying. I don't know how much of your profit comes from Trump brands, but I hope you will ask yourself if carrying them is worth losing a large number of customers. You do the math. And I hope you make the right decision.
You and everyone else need to stop it with this Trump thing!! Nordstorm keep on doing what you're doing and let the haters move on!!
Your decision to continue carrying Trump products while 90% of the city you are headquartered in soundly rejected what they stand for means you lost a longtime customer. Let's be honest, you chose money over taking a stand for what is right. This decision will hurt you for years to come, as I for one will be sure that others do not forget...
I have been working in retail for years now and have never seen a company drop the ball like this company has. I shopped so much with Nordstrom and decided why not get a credit card. Well now i know why. They got my address wrong then made me send proof of residence along with copy of my ID in the mail. (Not safe at all) all to receive my card in almost 2 months. Then you can only pay your bill online with a banking and routing number in which is such an old system. But I tried 12 times to pay my bill and all the while it kept saying my bill was paid well NOPE I was report to the credit bureau and 60 days late. Well dame I didn't receive my card for 2 months along with no bills and i still tried to pay and this is what i get. I am so disappointed even more after i spoke to a manager and they informed me i would not be penalized for there mistake. Now my credit has dropped 30 points over $150. So upset and this needs to be fixed.
I'm a long time Nordstrom's customer and always respected the great customer service from your employees and good product selection. But last week I visited the Nordstrom's at Hillsdale Mall in San Mateo, CA. Featured in the shoe department: Ivanka Trump shoes. Nordstrom's is a commercial operation and this is a political moment, and the two in most cases should be separate. But featuring this brand in the midst of the profoundly serious questions confronting our country about whether our government is now open to the highest bidder? Is that necessary to the company's profit line? Or are there other brands you could offer that would delight your customers? This doesn't delight me and I'm trashing my credit card. It won't impact your bottom line, but you might consider your strong and loyal west coast following.
wow... was this really worth your time to write? I don't support Ivanka's brand either, but Nordstrom is a corporation, there is no "state action" at issue here... so, I don't think your argument is worth any more than the thread it is written on
National Labor Relations Board. (NLRB).....
You do not take suggestions, you eliminate your customer service, and your sales fall.
Hence, the fall in stock price to 45.05 as of today from 70+ several months ago. Investing.com has a great article on JWN and its decline in reaching sales goals.
Making cut backs in the cafe also. Hiring unskilled, untrained people.. They view their cellphones while working in kitchen. Always out of food and a general lack of caring by Regional Manager, who should be monitoring more.
There is too much micromanaging by leads, sous chefs, chefs and GM. No organization, no leadership, no communication. Those who are in leadership roles need to educate themselves on how to lead a team.
I am a frequent shopper at your store. 1/4/17 I was in the Alderwood store purchasing a few items for my grown children. That next day my daughter was wearing one of the jackets that I purchased and was in another store. Their security alarm went off. They located a security tag on the jacket that I had purchased from you the previous day, Needless to say I was not very happy and she was very embarrassed to say the least. I called your store immediately to explain the situation and was put through to Blair. She was very apologetic and wanted to remedy the problem right away. 30 minutes later a manager Liz was at my house with a sensor remover to remove the tag. I couldn't believe it. Your store employees went above and beyond what they needed to do. I will continue to be a loyal shopper with your store. Thank you for hiring the employees that you do. They represent you well. Please pass on the gratitude to Blair, Liz and the store manager.
Hello, I'm a loyal customer and have been for many years. I am contacting NORDSTROMS, not Macys or Sears? Lately, I've been shopping on line at the rack. I'm sure a hugh corporation like yourself has multiple computer techs. Why do "sold out" items remain on the site for as long as two + weeks. HARTMAN luggage and CHRISTMAS items are still on the site. I find this irritating. Many of your customers. Including myself would have wanted to purchase these items for the low price offered. There on the site but unavailable for a prolonged time. Isn't there someone who is responsible for managing the site and individual listings? PLEASE, have someone check the site for these items and remove them in a timely manner.
Happy New Year.