Information, reviews and public commentary for US companies

 

Old Navy

Rating
1.875
Web
www.oldnavy.com/
Address
2 Folsom St.
San Francisco, CA
94105
Phone
(650) 952-4400
Fax
(650) 952-4407
Twitter IDs
@OldNavy
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Jazzmin - 11 h 41 m ago

0

Today I went to the old navy flip $1 sale I had 20 flip flops and I knew I had to do two transaction because it was a 10 item limit which I understood.i asked if I could just swip ft two transactions and first she said no then she said you have I go back in line.I understood as I went back in line and got closer I notice a family of 3 with the same woman who name was SUSANE she first processed the mother 10 shoes and the mother left then she processed the daughter who had at least 30 pair and I heard the woman ask her if it was ok an SUSANE said oh your fine.I couldn't believe my eyes if you say something to one customer that should apply to every single customer unless it's a special case such as mobitlity or something.some of the workers said the shoes was all they had on the floor.Then another worker came out with all different sizes.they put the size 9 white on the bottom of the Ben and put another color on top .this was done at the fort Myers,FL location

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Sandra - 98 d 8 h ago

I just witnessed a video produced by Snoop Dogg of him shooting a clown that is supposed to be the president of the United States. I also am aware that he is a Sponser in some Old Navy videos. I will no longer be shopping at Old Navy, gap, or banana republic or any other store affiliated with this company. I found the video offensive and an apology needs to be made to the president of this country. Do something about it or you will be losing a lot of business from a lot of unhappy people. I'm all for free speech but this goes beyond offensive.

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boogers - 89 d ago

So who did you boycott when there were effigies of Barack Obama being burned in the streets? Were you not bothered by all the racist comments and bigoted speech that has and continues to exist about him and his family? "I'm all for free speech," and yet you turn a blind eye to so many other examples of it, so how about you get over your delicate self.

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Anonymous - 21 d 5 h ago

Those were not sponsored by corporations. Big difference.

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Pissed - 21 d 5 h ago

Should have never agreed to Old Navy credit card. I bought 3 items and spent around $55. If I used a Navy card I could save 20% or whatever it was. Ok, I'll open an account and cut up the card when it comes in the mail. Unfortunately, I was late with my payment and was then charged $25. Not exactly a way to save for me, but worked out great for ON. A great way to take advantage of their primarily young customers and amounts to usury. Done shopping at Old Navy.

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Store need work!!!!!!!!! - 31 d 13 h ago

0

Work at a new Old Navy it's only been open one year I've only been employed it is the worst experience I've ever had the people not friendly they do not train you they expect for you to know everything possible and you also have a thing called GroupMe I've been asking for a whole month and 2 weeks to get on GroupMe but you know what I don't want to be on GroupMe cuz I am quitting this is the worst job I've ever had charlotte, nc

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P OFFED - 37 d 13 h ago

0

Old Navy just gave me the worse experience ever!! Went to check my available balance so I could buy my granddaughters some outfits for their birthday and Old Navy lowered my limit!! So I called customer service and hate the damn prompts by the way, and they said they review your credit every so often to determine your credit worthiness and that I had several open accounts. REALLY!!!

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victor - 65 d 9 h ago

old navy card is one of the worth card to get you thing saving 20% coupon help but in reality 27% APR on that card wit cost more them you saving.

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Angry - 68 d 4 h ago

1

Once again I work at old Navy in Alaska and they have 36 employees I have maybe 7 hours every two weeks managers get 40 plus hours a week what's up with that they only like to hire high school students I have a family to feed and I want to work I work hard that store looks like he'll ran through it and I am willing to do the work why can't I get hours who ever the boss is needs to approach this situation cause it seems like the people that work hard get the shit end of the stick please check out the Fairbanks store and see it for your self they have people that can't do there job wright how is this company going to make money if it's in poor shape??????

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Angry - 71 d 19 h ago

1

Well I think there are to many employees for Fairbanks location in Alaska .Employees are lucky to get maybe 15 hours a week something is wrong with having 36 employees only managers get hours that's no way to run a bussiness now is it.

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Anonymous - 79 d 5 h ago

5

I just left store#03378 in Jacksonville Florida and felt I needed to email you about my experience.

My trip was to exchange a pair of jeans. After looking high and as low as I could, I had no luck finding the size I needed. I asked an associate (as I was sitting on the floor to look on the lowest shelf) if the style I was looking for merchandised anywhere else in the store. She told me no and left me sitting there.

After wandering aimlessly disappointed , Patrick approached me to see if I needed help finding anything. I must have looked lost or something. I explained I needed to exchange a pair of jeans , wanting to buy 3 more as well, but sadly there were none in the size I needed. He graciously went and looked again to be sure I hadn't overlooked them. He did not see any either. BUT, he offered to go in the stockroom to see if there were any in my size.

He emerged a short time later with 3 in my size!!! 12 average in Curvy skinny.

I appreciate the fact that he went the extra mile for me, I am a super satisfied Customer.

THANKS TO PATRICK!

I work in a retail corporate office here in Jacksonville where the management praises employees for going above and beyond, in the stores and the office.

I just wanted to be sure Patrick receives props for stellar customer service!

You've got a good one there!!!

Thank You

Tina Hubbard-Fete

(hidden)

If this is not the correct place to send this, please be so kind as to let me know where I need to send it.

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Anonymous - 79 d 5 h ago

5

I just left store#03378 in Jacksonville Florida and felt I needed to email you about my experience. My trip was to exchange a pair of jeans. After looking high and as low as I could, I had no luck finding the size I needed. I asked an associate (as I was sitting on the floor to look on the lowest shelf) if the style I was looking for merchandised anywhere else in the store. She told me no and left me sitting there. After wandering aimlessly disappointed , Patrick approached me to see if I needed help finding anything. I must have looked lost or something. I explained I needed to exchange a pair of jeans , wanting to buy 3 more as well, but sadly there were none in the size I needed. He graciously went and looked again to be sure I hadn't overlooked them. He did not see any either. BUT, he offered to go in the stockroom to see if there were any in my size. He emerged a short time later with 3 in my size!!! 12 average in Curvy skinny. I appreciate the fact that he went the extra mile for me, I am a super satisfied Customer. THANKS TO PATRICK! I work in a retail corporate office here in Jacksonville where the management praises employees for going above and beyond, in the stores and the office. I just wanted to be sure Patrick receives props for stellar customer service! You've got a good one there!!! Thank You Tina Hubbard-Fete (hidden) If this is not the correct place to send this, please be so kind as to let me know where I need to send it.

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A Mom - 141 d 18 h ago

3

The commercial with Amy Schumer trying to pick up a guy in front of his wife and CHILDREN??? Really?? Trashy, tacky and imoral. Shame on you. We do have Old Navy in Ohio but we ALSO have values and what THIS commercial reflects is not a family value.

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Scott in Sarasota, FL - 87 d 39 m ago

I agree. Amy Schumer is weird, immoral, and disgusting!! I have never liked her and I would NEVER shop at Old Navy again as long as I continue to see her in Old Navy commercials. I am afraid to know what her parents are like if she ever even had any.

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Nelly - 87 d 17 h ago

Please bring back the compression green two tone workout crop pants for women. I need them from old navy

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Tammy* - 116 d 19 h ago

I made a purchase at your Old Navy store (#05996) on Miamisburg-Centerville Rd in Dayton, Ohio on Feb 24, 2017.

The sales associate neglected to give me one of my bags of my purchases. I phoned the store today and was told that they could replace the items if I bring the receipt in. The problem is, when I was asked if I wanted the receipt in the bags or with me, I told her in the bags would fine. Since the receipt was not in my other bag, I'm assuming that it was in the bag that wasn't given to me.

That said, I paid for my purchases with my old navy credit card. Could you please give me a copy of the receipt for that particular purchase where I can retrieve the merchandise that I paid for?

If you have any questions, feel free to contact me.

Sincerely,

Tammy Hazen

Dreemesicle.com

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MyLawyerHal - 4 y 308 d ago

@robdelaney @oldnavy Actually, that sounds great.

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WilburnDan - 4 y 308 d ago

RT @tomshillue: Old Navy has quadruple the followers of THE NAVY @oldnavy @AmericasNavy #priorities #hooyah #shorts #tees

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SirGrant618 - 4 y 308 d ago

Last day working at the Bossier City @oldnavy :(:(:( I'll miss you guys!

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jmstater - 4 y 308 d ago

@tomshillue @oldnavy @AmericasNavy But far fewer nuclear warheads, so the USN has that going for them.

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tomshillue - 4 y 308 d ago

Old Navy has quadruple the followers of THE NAVY @oldnavy @AmericasNavy #priorities #hooyah #shorts #tees

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Justcallmejule - 4 y 309 d ago

@30A_MyWay @lakelifelover @OldNavy Bahaha! That's awesome!

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AdamsDanyele - 4 y 309 d ago

Love that @Jason_Priestley @jenniegarth & @LukePerryNews are in the new @OldNavy commercial! Make me wanna go shopping for some #jeans :-)

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30A_MyWay - 4 y 309 d ago

@lakelifelover @Justcallmejule @oldnavy OK, I'm heading to follow as well. :D

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doublenic - 4 y 309 d ago

RT @themarcyminute: Alert!!!! @oldnavy has the cutest things in right now!! So many adorable dresses for summer & fall! I'm in XL &a ...

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