February 17, 2018 me and my boyfriend went into the Old Navy at the Galleria in Dallas Texas. I was so excited to go, I'm 11 weeks pregnant and I'm just at the awkward stage where I'm really not to comfortable in my skin. We went in for me to try on some jeans and jeggings because I just can't fit any of my clothes at the moment and Old navy has the best stretchy kind of jeans. Everything was fine or I guessed I hadn't been watching ( I was so busy with looking around) I did grab about 3 different style jeans in two different sizes and I had a few other item in my hands. After coming out of the fitting room, I made sure I folded everything back up and made sure I left all of the items that did not work for me with the fitting room associate. As soon as me and my boyfriend came out of the fighting room ( who is also a US Veteran) we both noticed that the fitting room associate just happen to be everywhere we were. I wouldn't have thought twice about it but I was in sales retail for about 10+ years and I know when an associate are watching customers. I was and still highly offended! I just recently seen a viral video go around with old navy associate accusing a man(a black man) of trying to steal a jacket that he came in with. I wanted to think that it was that location that had ignorant employees. Me and m boyfriend shouldn't have to feel like we're criminal or that we can't afford 34$ jeans from old navy. They have lost a good customer and Old Navy needs to hire better associate.
Went online to credit services and spoke with a virtual assistant who instead of addressing my concerns about my old nay credit card told me her age and astrological sign...WTF? Account closed, no one at old navy gives a rats ass!!!
Yesterday Jan 26th 2018 my mom went by herself to Old Navy Walnut Creek and she does NOT speak english(that's not her first time and knows how to shop),when she came back she told that the cashier (id# 2596942, I knew later that her name is Niah) asked my mom something so my mom said "sorry little-no English" , after the cashier asked my mom for her ID and address , which was weird to my mom because that never happened before!! I immediately knew that she opened a credit card for her !
I went to the store the same day but the cashier was not there so I spoke to the manager Helen and told her the situation so she told me she would ask and get back to me
The next day I went to follow up and Helen told me that yes , the cashier submitted an application for my mom but it got denied (which I know it will happen, since my mom does NOT qualify) but how can an employee do something like that?? It was so obvious that my mom doesn't know what was happening and doesn't understand what's going on !
Also Helen the manager didn't even apologize for that and she just listened to me without offering anything to make me satisfied !!
That's SO DISHONEST , the cashier used my mom's lack of English to hit her target !! this is so UNACCEPTABLE and I will ask my lawyer about the legal status of this situation !
I was a very loyal customer to Old Navy , but I would never shop there again and I will tell all my English speakers friends about this and will tell my non-English community to stop shopping there as well because right now we can NOT trust this place
That's a disgrace from a big corporate like that!!
Speak English! You are in AMERICA! WE SPEAK ENGLISH HERE! SMH....
Pls tell that to all tourists who come here ! also is that an excuse for the cashier's behavior ?
Thank you for the advice !
Have you ever traveled to another country?
We may speak English but its no reason to be Rude, if you go to another country that doesn't speak English would you like for them to be rude and nasty to you, You reap what you sow, treat others the way you would want to be treated with Respect.
Amen to that statement.
How rude! And ignorant
Shut up idiot!
Ignorance. America is a melting pot of all languages and all people. English may be the primary language but this country is basically bilingual. Go to any government agency and see that we have documents in both English and Spanish.
"...Go to any government agency and see that we have documents in both English and Spanish..."???
Hey Ass-nymous, Take a time machine back 60 years them come back and tell us what language the documents are in.
You ignorant bastard.
You must not have made it out of your home town son. You must live where only blacks and whites live which leaves me to believe that you are from a little itty bitty town and u don't know no better.cif you go to a large city and you see a white person you think he's white until they start talking ,same with black people. This should be about respecting others not what language the speak. If you were in charge they would have to close the store down.
Sorry, all of us: that was meant for Me:
Why is this flagged? It's the truth.
She doesn't need to speak English to deserve common decency! The natives did not speak English until the English came and slaughtered everyone and brought slaves... Gtfoh with that bullshit! Would you feel that way if the same was done to you while you were visiting another country? I think not! Matter of fact, the English language derived from a mixture of many languages such as Latin, aka "Spanish" and Dutch. Get it together!
shut up ass hole
iliteral racist FUCK. Go choke
Freedom of speech you dumb ignorant white fuck. I'm only guessing a dumb ass white person would make that comment. Imagine going to a foreign place and not knowing their language and anytime you spoke English everyone was "you're in France, we speak French here."
Free your mind, back woods fuck. All types of people here, get with the program.
You need to go back to school and read! You are ignorant to history! People can speak what ever language they want! I'm telling you People have serious MENTAL ISSUES, sorry but you have a MENTAL PROBLEM
How about you realize there's more than one language in the world, CUNT!
That is such a racist remark. Speak English? This is America! The Americans went to Hawaii where Hawaiian was the language of the Hawaiian Kingdom. America illegally helped to overthrow our queen. They told the Hawaiians to "speak English!" This was Hawaii! We nearly lost our language.
You are nothing but a coward! No name! It is a privilege to be able to speak the language of our culture! Where does it say, we must speak English! You are nothing but a cowardly racist! Coward should be your name#
STOP! we have alot more to worry about in this country than language, ask why we are being distracted by this country, ask why your president is still in office?
We as Americans R JUST PLAIN RUDE. This country is based on racism, hatred and people like you and lm a white guy.
That just makes my blood boil...