Yes was attending your restaurant on February 5,2016 located on Greenfield road in Detroit Michigan I had a party of 9 the manager (she told me that she owner)she was rude and very nasty attitude for one so my was seated a table so after my party place order for there chicken wings so itwas totally of 60 wings was order 30minutes later they came back and said that they had no wings ok so my guest order other items we did not get no bread we had to keep asking for bread then we are still waiting on our orders they bring out one order and her food was cold so my guest ask to see the manager 3 times mine u the other 8 guest still waiting for there food im so not pleased with service at this location the waiter was very good he did the best that he can
My daughter and I went to the outback in Sierra Vista Arizona on January 29 and the service was lousy the food was gross she got a French dip prime rib sandwich and it was microwaved I will never ever go there again OK
They told my aunt and uncle was asked to leave saying we drank to much alcohol and we did not even finished our first drink/We were very embarrassed and about the situation that was taking place cause we could not believe this was even going on.All we wanted is to have a nice Dinner on sunday 1-31-2016.The manager name was Caitlyn and the location was at wolf road in colonie,ny.Would loke to talk with someone on the phone my number (hidden) and name is dwayne a freeman,plus i know there are cameras in there so you guys need to look into it to show we did nothing wrong at 7pm 1-31-2016 thank you
It's sad to here the Manager Mike of the Plantation location talk bad about any female. You see my daughter went on a interview and Mike told another employee that he was not going to hire her cause she was coming on to him which is BS you see my daughter is gay... I don't know who he think he is none the less it's Outbacks lost my daughter is a hard worker...
I took my family to dinner for my uncle and cousin birthday, And this was the thanks we received.. the kids table never received any bread... The jug of outback liquid had soooooooooooooo much ice you couldn't taste one liquor...the chicken on the Barbie and bake potato was so dry... My side dish of broccoli has two stocks... Like it was for a kid... The chicken fingers for the kids was as dry as woods. The ribs were tuff and under season sauce... The service far are two waiter:they tried hard to accommodate the cooks mistakes but everyone but the food was horrible... After all of my complaining .... I would never buy anyone to eat there again.... Not to mention we came at 5:00pm and didn't get seated until 8:00 super sad... And brought out dishes that wasn't ordered... I'll never waste my money going there again. 200+on outback gone down the drain never again...
Lex, Ky, 2-3 weeks ago 4 of us ate at your only Outback in Lex, ky. The 6oz sirlon was so small we asked to speak to the Mgr. he came over and showed him the real small 6oz steaks, he said that they were the regular size and weight, we said there is no way these are 6 oz steaks, but he said again, the cooked weight was about 4.5 to 5 oz, again we said, no way! but he took care of us and brought Fred another one, I said I did not want another one because it was overcooked and tough. I said I am ok. Fred was put off about the whole thing and took his sirloin home, I said lets weigh it as I have a food scale. It weighted 3.5 oz!!!!! We went back tonight with our gift cars as it is my Birthday. I ordered the same thing but med rare because the 1st one was overcooked, this one was undercooked. I ordered a salad with extra 1000 island, it came with 1000 island all over the outside and it slipped out of my fingers and dropped into my salad. My son asked for a take home box for his mac and cheese, after a long wait it finaly came. I don't think we will be going back, and after reading the reviews its the same with other folks. Your new 6 oz roasted sirlon is over priced at 10.99 with ONE SIDE! So is your regular 6 oz sirlon w/2 sides at 11.99 is overpriced...9.99 is more like it. Regards. David_ Daly@ hotmail.com.
I am so upset about the experience we had today at the outback on state rd 54 in trinity.. My fiancee and I eat there at least once a week and we always.. Always get the outback special.. We both get the same thing. Well today the had a deal on a filet mignon and a lobster tail for 26.99. The first time they brought it out we both could tell right away it was NOT a filet mignon. We could tell it was the outback special as we eat it once a week. We both love our steaks and we know what filet mignon looks like. We told them I wasn't paying 26.99 for an outback special that we ordered filet mignon.. They presumed to tell us that it was a filet and we both knew it wasn't so they said they would make us fresh everything.. We waited an hr and a half the whole time for them to come back out and serve us the 9oz outback sirloin. I began to tell the manager that he can not agree and tell me this was filet mignon. He told me he picked them out himself.. Bullshit! He was very rude. So my husband began to get rude back.. He said for us to leave his store. We tipped our waitress and left. Now I don't mind eating the outback special but I ordered filet mignon for 26.99 and don't try to fix it by giving us a bigger peace of sirloin. We will NEVER go back to ANY outback. We will stick to the Longhorn right next to our house that serves their special sirloin and if you order filet mignon that's what we get. I am so disappointed. Also the managers name was James. I hope he gets reprimanded for his actions and the way he was to his customers.
My husband and I have eaten lunch at the Kennesaw GA store twice in the last week. The first time my husband's steak was more like shoeleather even though it was correctly served as rare. The female manager in charge was very kind and understanding, and provided him with a better steak even though it was medium rare.
Today, my husband's steak was better, though still tough. However, the worst part was my French Onion Soup being served in a cracked bowl. When I showed the waiter, he got the manager. This male manager only wanted to make excuses, and had the audacity to tell me that the bowl was safe because it cost $200. I'm sorry, but I find that hard to believe, and even so, why didn't he simply apologize instead of making excuses and trying to tell me the bowl wasn't cracked all the way through though it obviously was? Having that $7.99 meal comped didn't make up for the arrogant attitude displayed by the manager.
I went to your Merrillville IN store for dinner with my wife last week and ordered the full slab (signature) rib dinner. It was the worst rib experience that I have had in a long time. I know good ribs when I get them and I did NOT get them at your restaurant. They were fatty and warm at best, (warm, meaning, not hot, but not really cold either). Trying to hide 2nd class rib cuts behind tangy sauces does not equal to satisfied return customers.
To be honest I only ate about half and took the rest home and gave it to my dog, and that's a fact. I will not be back for ribs at any Outback Steakhouse any time soon.
On 02/02/16 my family and I visited the Outback Steakhouse in Bay Plaza Bx NY. Our waitress SOPHIA O. Horrible. She did not check on my table throughout the whole time. My family had asked her for water and she never brought it then when she came over to the table 1hr after the request for water she had two glasses of water that she brought over from another table and had the nerve to ask my family if we still want the water. We didn't want it for sanitizing reasons because it was sitting by another table I mean if she forgot all she had to do was say that but she just had a I don't give a damn attitude and let me also add that she brought my table dirty dinner utensils so we ask for hot water to soak the utensils. Why couldn't she say I'll bring you another set ..or ask would you like another set and of coursevno apology for that. Botton line really just rude . And when she took the orders she was talking very fast. This was my family first time coming to this location. My nephew just got accepted to a college university and we wanted to celebrate at Outback how sad that we had to be treated so rudely and in addition I ask SOPHIA for some to go boxes and she took another 30 minutes only to find out that she was talking with another colleague at the front counter so I got up from my table and walked over to the front to get the boxes then she whisked to the table and at this point all I wanted was the check then she comes over to the table and lays the check in the middle of our table and does not ask how was the food or if we wanted dessert ! My experience with regard to service was horrible
I could write a book about it. Instead I'll write corporate. I'll just say, Villa Park, Illinois Outback Steakhouse does a terrible job with inclusion regarding the elderly. They were unwilling to accommodate the needs of my party and unprofessional at its best.
I'd rather encourage my friends and family to go where they are respected.
We went Sunday for lunch to the Outback on Alex-Bell Road in Centerville OH. We ask for baked Sweet Potato and my husband ask for a regular baked potato. The waitress came out latter and said we ran out of both kinds of potatoes.Being Sunday at lunch even before dinner I ask "What happened?" She said all the fresh food comes in on Monday and we AlWAYS run out. She was telling this to others who ordered this kind of potatoes. Who ever the person is that orders these do they not want to please the consumer?? We all know lettuce only last for a few days and potatoes last for weeks. I certainly don't understand this. After we had eaten and paid our bill a waitress comes out to someone bringing what else??.........a baked potato!!! This restaurant does not even hold a candle to Longhorn. Upper Management needs to be checking on this store.
My husband and I went out to eat at Outback in Greenwood SC Sunday Jan.31st and that was the worst meal I have ever eaten there.i ordered your new roasted sirloin and a salad and a blooming onion when we received the blooming onion it was almost burnt didn't get the salad the sirloin did not have what was advertised when I asked they brought me a a little bowl of gravy and some mushrooms after the fact which was cold my husband had prime rib which was so tough he could hardly cut it needless to say I was disappointed the service was very slow had to ask three times for sweet and low and I'm talking three different people. Jerry McClain
We work with no soap in the restaurant
I went to the Outback located in Richmond Ky with my family. When we were seated our waitress came over, and my grandson asked her how she was doing. Her reply was "Well, I'm here". ??? Then she told us they were out of bread. Ok. She took our drink order and we got a blooming onion to start. About 20 minutes later we got our drinks. Then we finally got our appetizer about 15 minutes after that. We asked for refills for our drinks, she didn't offer. That took about another 15 minutes. Then she finally took our order. Approximately 25 minutes later we got our food. My husband had ordered his steak well done...it was rare. He sent it back, and the rest of us started to eat. We asked for steak sauce, and again we were told they were out. After 25 minutes the manager brought my husband's steak, it was fine so he started to eat. We were almost finished by this time. We had to ask 2 different people for refills again during the time we were eating and waiting for my husband's food. Apparently they were out of ice by this time as well because my tea barely had any. The table in front of us ordered water with lemon and we heard the waitress tell them they were out of lemon. They ordered the cheese fries and were told they were also out of fries. So.... we're at a steakhouse that is out of bread, steak sauce, lemons and fries? We had to ask for our check, and it took 20 minutes to get it. Then another 20 minutes to get our card back. We were there 2 hours. This used to be our go to when we went out to eat but not any more. It wasn't busy so there was no reason for the slow service, but to be out of steak sauce at a steak house? Really? There were only 6 of us so I really don't understand all the issues of getting our order wrong. Won't go back.
I visited the Outback steakhouse in Lowell MA for lunch on Saturday Jan. 31st. I ordered the sirloin and coconut shrimp combo with mash and brocc and a coke. My bill was $24.27, I tipped $5.73 which totaled $30.00. For some reason I was charged three times. First and second time I was charged $23.81 and the third time I was charged $24.27. I would consider this an honest mistake if it was only two charges. Three charges is unacceptable. Not only I went through the embarrassment of having my card denied for insufficient funds, now I have to spend time out of my day to try to fix this. Money was taken from my account without my consent. I want the $47.62 back on my account. I shouldn't have to wait for it either.
My transaction number is: 180618
My check number is: 0058
I gifted my son 3-$50 gift cards for a Christmas gift.. he went to use on of the cards at the Outback in Panama City, Florida and they would not honor the card (and gave no reason). my son ended up paying cash for his and his dates meal.. I am pissed.. as I paid CASH for those cards and feel like Outback should have honored them
Just left Fraizer Pennsylvania location. We had a group of 13 to celebrate a retirement. Reservations made 2 weeks prior were for 5 pm. All 13 were there promptly at 4:55. We did not get seated till almost 6. Remember we had reservation. Some of our salads came out before the appetizers. Drinks were slow to show. Then our entrees showed up for only 7 people. The rest came 15 minutes later!!!. Our server David was really trying and apologetic for the slow food service. It was not his fault but the management should be embarrassed by their lack of understaffing and or mid staffing. By the way they ran out of the wedge salad so the subbed a decent green salad with blue cheese crumbles. In the end they took 15% of the bill and removed a shrimp dish that was cold when it finally arrived. All in all the celebration was not ruined but I think we wished we were at a different eating establishment. I would have liked someone in charge---a manager perhaps could have stopped by and expressed an apology for the situation. Young ladies upfront did not seem to trained to properly handle the crowds that evening. And they continued to seat many numerous patrons as we waited. Again with a reservation. Outback was the honoree choice so she was apologizing to her guests. We made the best of it but shame on Outback
I came to dine in outback in town country. We waited a short time to be seated. Once we were seated we waited for 8 mins before being knowledge. We were not knowledge until I decided to tell a hostess if they were going to bring our waiter over. After that point to be honest it doesn't matter what happens because our server didn't even knowledge us. I understand that it maybe busy trust me but all it takes is for him to have passed by and knowledged us. If that would have been the case I wouldn't have gotten so upset. Than I order moscato and they run out, to ruin the night even more.
Just dined at your Auburn Ma location with a party of six Waited almost 1.5 hours from time of order to food arrival.Food was either under cooked or over cooked,not even room temperature.Our total bill came to $185.67,way over priced for quantity and quality of the product.The woman in our group found the bathroom a total mess with a horrible odder. Waitstaff was notified with no result.Mens room same condition.Tables were bussed but not swept underneath.
I just visited your Hwy98 north location inLackland Fl. There was a waiting line ,as usual but while we were waiting it became apparent the delay in seating was not just the number of guest but also unbussed tables. The server was very courteous . After the order was taken I was informed they was out of the sandwich I asked for and a substitute was suggested . I did not enjoy the replacement and it was deliver incomplete the unseasoned fries I asked came later and were over cooked. While there my wife and I over heard staff saying that everyone should stage a walk out . I believe you have a managent problem at this location.
We used to love getting a hamburger etc. at Outback - enjoyed in St. Charles MO. We moved to Jacksonville Florida and the Outback on in the shopping Center on Baymeadows is horrible. The food came with a sauce ordered to be removed and the sweet potato was not fully cooked. I sent back the hamburger and told it was comped. when the bill came I was charged for the replacement. The one which was not even touched and was sent back was the one comped. That is rediculous for an established business to not replace the order that was sent to the table incorrectly as my husband ate his alone and I had to wait for a replacement. NOT GOOD BUSINESS!! Besides, my husband's fries were COLD - they were replaced. what has happened to a really good restaurant which I will not go to anymore???
We went to the Outback on Five Mile Rd in Cincinnati, OH. I've been there many times and had always been pleased with their service and food until tonight. It was the worst. My sister had a cold bowl of soup, which they replaced but when the rest of the food came out half of it to was cold. The steaks were over cooked and the time it took to get our food to us was almost an hour. When we talked to the manager about all of the problems the most she gave me off of my $35 bill was $4. I'm pretty sure I will never be going back there.
We ate at the Outback in Mishawaka,IN tonite. Waited an hour to be seated with plenty of empty tables and apparently no wait staff for them. Sat for 10 minutes before someone even took our drink orders. Got our dinners before our salads so cancelled the salads. Vegetables were hard. Had to flag staff down for drink refills and the check. Dirty dishes were still on the table when we left! Gal at the front desk smiled a lot but was a real bitch as she seated a lot of tables that came after us and made us wait exactly an hour! Saw several managers who were really trying but that place needs a lot of help. Crossing it off of our list which is really unfortunate as the food is good