I'm at outback right now and this is the worst service ever. I will never come back to this restaurant. HORRIBLE HORRIBLE HORRIBLE
I went to Outback on May 21st to use my Mother's Day e-gift card. It was the worst time. The parking lot was half empty on a Saturday night, first sign. There was a hiring sign out side the entrance, second sign. It took forever before the waitress got our drink orders, third sign!! Well, the waitress said she was new, but later said she came from Longhorn. She took forever getting to our table for anything. We had no silverware, when she brought the bread and just took off. I had to ask a host to go get her. She came back, so I asked for plates and silverware. She brought plates and said they were out of silverware. Wow, on a Saturday night at 7:00 and not many people there!!! She brought plastic forks. Someone brought out an over cooked blooming onion, with the wrong sauce. My salad had enough salad dressing for half the salad and only 3 pieces of cucumber. I asked for extra cucumbers. The steak was fine. The waitress did not keep the drinks refilled and I had to ask for her to get a refill. She brought tea that you could see slap through!! I asked her is they were re-using the bags or just running out. She claimed she did not know. She brought the check and asked if we wanted anything else. I ordered a mini desert. It took almost 40 minutes to get it. I complained to the host and the manager. The manager took the drinks and onion off the ticket. The desert was not added. This is the second bad experience here. Trust this, do not go here expecting anything. You will be disappointed. This was in West Monroe, LA. I'm done with this place. It's a shame to pay for a bad time.
Terrible! We went to Outback steakhouse for Mother's Day and had a horrible evening. The servers were not only rude, but they intentionally gave us poor service because they were upset that we asked for a bigger table (our 5 person party was seated at a 4 person booth which required my husband to sit in the aisle where he was constantly being bumped because there was no room and he could not join our conversation since he couldn't fit up to the table). I understand a company cannot control the things their employees do. However, I wrote to Applebees and gave the specific details of all the things the servers did to make sure we had a horrible dining experience and I've heard nothing back. Not an acknowledgment of the email, not an apology, nothing. I guess I see now why the employees think they can treat customers this way.
I would like to take the time to thank the Outback Steakhouse organization on behalf of the Danbury Police Department. We were contacted by your management today who delivered us a spectacular lunch for National Police Week. We are in a time where people don't even bother to thank us anymore and the Outback stepped up and raised the spirits of my officers today with this lunch. One officer stated there maybe hope for us yet. Thank You again.
Sgt. John Krupinsky
Danbury Police Department
I am not one yo normally complain but...on May 22 2016 it was my son's 21 birthday. The service was awesome the food not so much and it took a while to get our food. Everyone's food was over cooked and tuff. Also cold when it arrived. Our server David was awesome. Just wanted you to be aware we rat there often and now this will definitely put a damper on that. It was the one locatrd on Lantana Road in West Palm Beach. Thank you.
I'm not sure what has happened to the quality of the food served by your restaurant. This is my second bad experience with Outback Steakhouse. Your restaurant used to be my favorite. My past two experiences with the steak and even the baked potatoes was awful. I have had better meals at Ponderosa with cheaper cuts of beef. Both times I had order filet mignon, grilled medium rare. It was not even close to being tender. There wasn't an issue with the way it was prepared it was just an awful cut of beef on both occasions. Sadly I will no longer visit your restaurants. I wonder how long it will be before I see your restaurants closing down.
Hi my name is Michelle Constantino my phone number is (hidden) my email address is M I CCON (hidden) it's in regards to the experience we had in your restaurant last night I would love for someone to give me a email or a phone call back I did take pictures of your lamps that were above our heads that were discussing dirty
Eat at the one in Plant City Sat May 21,2016 for my daughters birthday. I can tell you me and my daughter got sick from food poisoning and was sick all day Sunday still carried on till this day which is monday. I don't appreciate the fact that this is supposed to be a great restaurant and your restaurant ruined my daughter birthday weekend. The steak is what made us sick. And you can guarantee we want be back to joy your so called down under food. Yeah it sure is hell put us under. I would of rather eaten road kill then that food that night.
Went to the Richmond, KY Outback and for the last 6 times I have went the service and food have both been horrible!! It is never crowded when I go and now I know why.... They brought out my chicken and it was so tough and it was burnt! I couldn't even eat it, then the plate had NO JOKE 10 french fries on the plate. That mean right there was $17 alone. I am so mad at myself for not talking to the manager but things have happened in the past similar and the manager does nothing but say sorry. I've had so many different people tell me that they will never be back also because of this same reason. Mark my word, I will not!
I am from California and have been to many Outback steakhouse there. However, two days ago I went to the Outback Steakhouse in Keizer, Oregon and I had the worst experience. My roommate and I ordered a blooming onion and we didn't get it until almost half an hour after we ordered it so the waitress said it would be free. Then we ordered our food, I told the waitress that I wanted my meat well done and she said they usually didn't do it well done because it wouldn't be as tender, I told her I didn't care about the tenderness I just wanted the meat well done. We didn't receive our food until almost an HOUR later. When I got my food the meat was extremely rare.... I called a waiter that was near and told him I ordered my meat well done and he said they didn't offer the meat well done so I told him that the waitress that too my order said she would have it well done. He took my plate and then some guy that seemed to be a supervisor brought my food back, the meat was better this time. However, they forgot to put my side. The plate originally came with meat, broccoli and rice.... They forgot my rice. I asked the supervisor for my rice and he brought it and said something rude under his breath. At this point I seriously thought they were going to give me some time of discount but no they did not. Horrible Service!
Good Morning Mr. Cooley, I am writing to you this Sunday morning to recognize one of your employees and his staff for the outstanding support for our fundraiser last Thursday. Mike Cooper and his team at the Red Mills Outback Steakhouse #4765 in Virginia Beach, Virginia went above and beyond for our fundraiser for Christ The King School Annual Charity Golf Tournament . I did not want his dedication and the dedication of his team to go unrecognized. Mr. Cooper just returned from a week vacation with his family to support this event and then proceeded to work until close at his restaurant. I can tell that he cares about his people and that his team care about him. In talking with Mr. Cooper about his upcoming schedule, he mentioned that he will be covering several open to close shifts so that he can give his manager some much needed time off because she covered his vacation. I thought that was impressive. The meal that Mr. Cooper prepared for our tournament was hot and delicious. Steaks, chicken and ceaser salad were prepared on-time for all the golfers and they were very appreciative of his effort. In closing, please accept my heartfelt thanks for Outback Steakhouse's donations. Our charity golf tournament was a huge success, in part due to your help. Thank you for your generosity and your quality products! Respectfully, Brian
You can boycott all you want lol. Freedom of speech goes both ways. I have a petition of over 400 people who are proud of Outback and will be dining there every Sunday until the election. The Outback near us was so full last sunday we had to split up and drive to other locations but it was well worth it.
400 no where near the 40k in my group alone have fun being against Trump for next 8 year
Went to Outback Steakhouse in East Greenwich, RI tonight. ( 5/21/16 at 5 pm )
Had a good meal but there were a couple of glitches.
The Manager, James, came over not once but twice, took matters in hand
and did a superb job representing your company.
I think he should be commended and I want to hear from your company
that you did just that.
I will be the first to complain when something goes wrong BUT also
am quick to give praise when something is right. He did Right tonight.
Bruce R. Mastracchio
East Greenwich, RI 02818-3014
My wife and I ordered curbside to go at the Outback in Southern Pines, NC. I drove 20 minutes there, waited 30 more minutes before the food was ready, still tipped $7.00 on a $25.00 order, drove 20 minutes back home, and half the damn order was missing! I called immediately, and spoke with a female "manager" and explained in detail. She said a coupon would be out to me asap. Two weeks went by so my wife called and spoke to a male "manager" he said he mailed it two days prior to her call. Here it is two weeks later.... A month after the initial screw up and still nothing! We are friggin pissed! I want either my money for the food we did not get or somebodies damn job! I WILL NEVER GO TO ANY OUTBACK EVER AGAIN!
Went t ok Ourback in Midland Tx 06-20-16 and the food was absolutely terrible. Everything was cold except the plates. When my daughter asked if her shrimp Italian dish could be heated up tge plate came back with a bloody thumb print. The waitress said that she was sorry and explained sense management changed Everyone that comes in has complaints. Couldn't believe a bloody thumb print on her plate . Will definitely not ever go back .
I have been a supporter and patron of Outback for many years but I refuse to go there ever again. When these huge chains believe they have so much power that they can input beliefs that can affect my life, I do not need them. Your job is to make good food not decide who runs our country. There have been so many companies that stuck their nose in OUR business and are now suffering for it. We The People help you stay open not We The Government. They are the one's that take from you and regulate you to the point of going out of business. We have now seen the power of these same patrons as a bonded group and yet you decided to intrude on their beliefs, we shall use it to our advantage just like you use your Advertising to promote your business.....We are fed up and not taking it anymore.
Will not be back to outback for two reasons...i happen to have a Trump sticker on my vehicle and Josh in Tacoma Washington has made it quite clear that that is NOT welcome. Also I am from the south and understand Josh does not favor Rednecks.....will be passing this on to my Trump friends, my southern friends, and my friends that that just love our right to freedom of speech and do not like prejudices....
I feel the same way I as well will not be going back
I feel the same way I will not be going back to the outback steakhouse you are un American it's a shame how you allowed one of your employees managers to act the way they did very un professional. I would rather go to Texas road house where they treat people with respect and not act like asses.
Due to the treatment of my fellow American i have ceased any trips to outback steakhouse. I will encourage my friends to stop dining there. The incident was a the verbal assault of a patron for supporting the future president of this country Donald Trump . my hard earned money will be spent elsewhere
I am sending this complaint in reference to an incident that had occurred in Tacoma, WA. Simply because a customer had a vehicle that was decorated as Trump supportive with an American flag, does not constitute the behavior of your owner or manager that chased this customer away. In America, we practice freedom of speech, our 1st Amendment right, and as far as I'm concerned, it was a right that wasn't causing your establishment or company any physical harm or damage. This corporation needs to publicly apologize for the behavior of this establishment's owner or manager and to the customer that was told to vacate. I belong to MANY Trump support groups and fully intend to share this unfortunate event within each and every group.
Sending you this message because of an incident that happened in one of your restaurants in Tacoma, Washington.
After someone drove one hour to be able to enjoy dining at this restaurant in their pick up Truck with Trump's sticker and our American Flag on it, the manager
John Beaver came out and screamed for them to get their "F" en white trash truck off his property. This was not only a discrimtory remark but also a racist one...
We belong to over 50 Trump groups.. This has been posted with a picture in all of them.. A Boycott will be coming if this is Not dealt with appropriately.
I will not eat on any Outback restaurant. Trump supporter.
I just want to know if you all don't want Trump supporters to eat in your restaurants because of this last night The owner of this restraint outback steak house Josh came out in parking lot yelled across the parking get my fucking white trash truck off my parking lot, lots of people heard him . Keep in mind I drove 1 hour to come eat at this restaurant. To be yelled at. Then after I told Josh that I would be contacting the corporate office he said I don't give a shit and a few other things . So I am leaving!!! I called to ask but was put on hold!!!
I am not going to dinner tonight at the Outback on 114 in Peabody/Danvers Mass. Not because of the food, service, or pricing, but because of the incident where another Trump Supporter, who owns a very nice truck, one I would be proud to own as is. I would have handled the situation a little different. I would have waited for the Police to either the Police to arrest me, or give me a No Trespass Order, as I have Freedom of Speech. I would bring the incident to the Federal District Court for the Interruption of a Presidential Election. Go to the local licensing board with the request of REVOKING OCCUPANCY, GENERAL VEHICULAR and LICENCE to SERVE ALCOHOL. There are news outlets who will give OUTBACK national attention. I have lived in the Community for three Generations. Much longer than Outback has been alive. Getting press to the hearings up to the Treasurer's Office on the Liquor Licence will be fun, I am friends with the Treasurer. She will not intervene or attempt to sway the Board, but will great me with a hug and kiss! We just like each other. The Board serves at the will and of Lady Treasurer. Now my Lady Friend and I will be going to Legal Seafood for Dinner. The shopping mall where they are located would not protest to this truck, unless it was parked in an unsafe manner.