Went to our local Outback in Cuyahoga Falls, OH and ordered the Blooming Onion. All we received was something in the shape of an onion, but no onion in it. All it was was breading. And the seasoning they used was nothing but salt bound. Are you trying to kill your patrons? The darkness of the breading, when was the last time they changed the oil. There was no golden, that comes with freshly changed oil. My number is (hidden).
Complaint why is it that you cannot serve your clam chowder 7 days a week why would you take the most popular soup off the menu
Went to location on rainbow and lake mead in las vegas. Made a reservation for 7:30 , but they couldn't find it. Manager came and apologized, gave us a beeper and said we would be seated shortly. 20 minutes later, another party with the same # of people showed up and was seated immediately. We asked why ? Again they apologized saying that they thought those people WERE our party, but couldn't explain why our beeper wasn't used, so the manager was called again. .. long story short, the food was good, the wait staff was pleasant, but very slow and inefficient. Upon leaving, we asked to speak with the manager again and after voicing our unhappiness, he asked us to wait for him saying he'd be right back - after 10 minutes, we gave up! Won't be back...really bad customer service!
I have been trying to post a review and can't! Lol, what did you have to do to get it to go through ? If you don't mind me asking
They got a bunch of old wanna be thug niggers working in sandusky ohio outback. Come my nigs. Yall work at outback
THIS IS IN REPLY TO THE ANONYMOUS COWARDLY RACIST :
YOU RACIST FRIGHTENED MOUTH-BREATHER (Google it because I'm sure you don't know what it means.) It's assh*les like you that are afraid of what they are ignorant of that are causing America to be a joke. You need to get over your fears and educate yourself. A human being should be categorized by their personality, not their race. Ignorance means "not knowing" ... just to be clear. Apathy is usually close behind. Apathy means "you don't care to educate yourself." Racism, sexism, I don't have time to name them all. Try a random act of kindness. Do something kind, even just a friendly smile... Expect nothing in return.. See how good it makes you feel. Don't be afraid of change. I hope you see this and realize it's okay to be frightened... But it's not okay to carry that fear and hate with you... No matter what race, gender, religion.... We all bleed red. Remember, a "nigger" could be a doctor that saves you or someone you love someday. It's okay to grow. Don't be a sheep and worry what your buddies will think of you. Please, just ponder growing as a person. Your friends may just follow.
Yeah , the one at Southern Pines NC named John confirms the thug remark! These attitude riddled creatures have no business working in a fine dining restaurant!!
Are you kidding me with that racist bull-crap?!? I hope the next time you go to outback you choke on your steak and die. You have the nerve to say those hateful things but you want to be anonymous. Coward!
As a 30 year patron of Outback steakhouse I want to share my experience from tonight. I like Outback fries but have noticed the portions have shrunk in recent years. I visited the Outback Steakhouse in Centreville, Virginia this evening. All I asked for extra was a decent portion of fries when I placed my order. When my otherwise fine meal arrived the portion of fries was small so I asked for some more fries. When it was time to pay the bill I noticed a $2.99 charge for fries. My server (and bartender) rudely stated that he does not give away free fries. I pointed out they were not free as I was paying almost $30 for this dinner and expected to be satisfied.
I told him he would be paying out of his bloody tip (meant to be an Aussie theme...Aussie's say bloody when up happy about something)
He makes a big deal in front of the whole bar and accuses me of cursing at him. Manager takes the fries of the bill and agrees the portions are now smaller but says her proprietor won't allow extra fries.
COME ON Outback...wake up before it's too late. Read these reviews and make the change back to how it was in the past with the service and value that made you successful.
I have been going to Outback since the late 80s and have never had an experience like last night at the Winter Haven location. The waitress that took our drink order said she was leaving and the new server would take our meal order. We did get our Blooming Onion but waited.almost 30 minutes for the server to return. By the way, it was 4pm,hardly any customers. My wife asked if the Bistro chicken would be served as shown. She was assured it would be, no such luck. I ordered the Porter House porkchop and asked for medium. It came burnt, well done and uneatable. It was returned an another one brought 30 minutes later that virtually raw. No manager yet. I asked for the bill and I was going to be charged for 2 chops. Showed the server and one was removed. However I did not eat either. Treatment was horrible. I will never return. Maybe to no Outback again.
Last night we went to Outback in Leesburg. There wer open tables but we were told it would be a wait because they did not have enough waitresses in the bar, where we wanted to sit. They informed us this was their policy. We went to Chilis.
I thought your purpose was to sell food but apparently your purpose is to make patrons bend to your short comings of not hiring enough personnel or having a manager jump in and help serve your potential customers.
We went to outback in Brea during a weeknight expecting decent service since it was slow. I had just flew in wanted a decent meal with my family. It took about 10 min to greet us. We wanted to sit on the patio took another 20 to get the heaters on. Our salads came out then waited another 30 min before we decided to get up and leave.never again and we love this place!
I was just at outback. I took my daughter to the restroom. A server was in there who did not wash her hands... I'm totally grossed out. I explain to my server what just happened. She knows exactly who I am talking about. .... Yet no manager...20% off my food. Not what I was looking for. As someone who works in the industry let us colorectal the problem not hid it under a discount.
We are loyal customers to Outback Restaurant in Sanford fl location. Are family went last Sunday for dinner the place was empty. I asked our waiter if Amy the manager was in, he told us she had been fired earlier that week. What a stupid mistake, will not be back.her.
As I read all the comments I can't help but wonder what is happening to Outback restaurants. I too did not have a good experience in the Danbury Ct. one. We ordered cheese fries and a well done bloomin onion. The onion was very greasy and the cheese fries were nothing short of pitiful. In the past we have gotten them and they were a large pile of fries. This was at best two layers of fries. I can not imagine what a half order would be like, maybe 6 fries? The portions have become incredibly small but the prices have not lowered! I also had the grilled asparagus that were so tough I could not eat them. The side of fries that came with the childrens dinners were also very small. As far as the service is concerned, althought the gentleman was very pleasant, we had to look for him and call him over several times to get drink refills and any other items we needed. The food in general is marginal. I hope Outback makes some changes for the better or we won't be back. Our bill was $180.00 and I expect better for that much money!
In the last 45 days I have been to two outback steakhouses one in laurel, md and on in Clifton Park New York. In the laurel, md one I had to wait for 45 minutes for my food at lunch time 2p.m. management did not schedule enough wait staff.and use them correctly. One waiteress for the whole bar seating area and another girl only had one table. I had just a salad at the clifton park local had to wait 10 minutes for someone to even bring me a glass of water.reason wait staff did not know who should take my table. Think
My name is Ben I am a long time customer and I have stop by your Sparks Nevada location coming back from Utah. I have been told you no longer carry crab legs but it does not stop there I want eat the ahi but you no longer carry the wasabi dressing I cannot the ginger I also use that for my salad. That mean's we will no longer come to this location I will let my employs know this. You have this In other location,which you do then keep it simply rather you all have it or none at all much easer on the Customer Thank you for the past years of good service
I have always been a fan of outback steakhouse. I always ask for Outback gift cards for birthdays and Christmas. Last night my confidence died. We had a terrible experience, my wife said she will not return. Poor service even the manager asked if we needed anything before dinner and we asked for drink refills, well another server delivered our food and our drinks never came until we were finished eating and they never even brought my daughters beverage back. Very small portion of cold fries with the kids meals, we asked for fresh fries and they never came. Server was unattentave. My daughters beef medallions were raw in the center and tasted sour. I told the server and she said they tasted different because I was eating a ribeye. My daughter felt sick after eating the outer edges of one medallion and went to the bathroom, she also stayed out of school today due to an upset stomach. She is not our picky eater but said that her food was the worst she has ever tasted, they were spoiled and raw, gross. Our server charged us $2.99 for extra croutons, about ten of them. My wife and daughters chicken was dry overcooked and cold. My son said a burger from cookout would have been better than his double burger. No beverage refills during dinner. also my coconut shrimp were much smaller than before, they used to be delicious prawns now they are tiny curled dry shrimp. The salads were smaller also. I never complain and in fact my steak was delicious and properly cooked, however convincing my family to return will be nearly impossible. I feel like we wasted our Christmas gift cards. We spent $115.00 including tip, I always tip 15% no matter what, people can just have a bad night. I will not be asking for any more outback gift cards. It would be nice to have a do-over, but I do not think my wife will go. If we could make this right I would be willing to take my 4 kids myself. Thank you.
Forty-five minutes before being seated, 20-minutes waiting for a setting of forks, knives etc., The wait help was very nice and the manager tried her best to please us.
The food was awful, asked for unsweetened tea, rec'd sweetened, chicken was undercooked, a skilled veternarian could've brought the bird back to life. My steak was very salty and overseasoned, our salad was ordered light on the dressing, came out soaked in dressing. I'm old school, reluctant to send food back, complain or 'make a scene', however . . . this was exceptionably bad.
The 'restaurant' is located in Boca Raton, Florida, I paid $46.67 (plus tip), (don;t kill the messenger), for the pleasure of a miserable meal.
My family and I visited the Outback Steakhouse located in Danville, VA this past Saturday evening, 4.23.16.
After waiting an hour to be seated, our orders were taken, we were served. I requested my steak cooked as medium well, it was delivered as well done. I asked to speak to a manager, in addition requested my steak to be provided as medium-well. About 15 minutes later, this lady, appeared, stated she was the manager with the second steak, cooked as medium well. As soon as she placed the steak on the table, there was an rancid odor. An odor, a chef, a server, any employee should not have missed. The steak was rotten, spoiled to be point when I accidentally touched it to cut it open, my hands smelled. My sister was there, seated across the table smelled and knew immediately, Outback Steakhouse had served bad meat. It smelled horribly to the point, we posed the question, "Did the cook not smell this stench in the kitchen?"
I requested to speak with someone else, not the same woman who I'd spoken to previously. A young man appeared in a blue shirt, apologized for the issue. Rather than provide his card, he suggested I reach out to you to share this experience at the Outback Steakhouse in Danville, VA. Needless to say, I never ate dinner; we were incredibly disappointed, appalled and shocked that a restaurant would cook/service what appeared to be rotten meat.
Manager was rude as hell. Potato soup had molded potatoes in it. I sent that s@*t back and told them to serve me food that they would eat themselves. WTF Outback has really fell off.
We eat at your restaurant in Melbourne Florida (Wickham road) every Friday, and have the great pleasure of being waited on by Britney. Britney is a great member of your staff. I have spent most of my years eating out and would be awful pressed to find a better waiter. Your company is very lucky to have this person represent your chain
Writing in reference to the Outback located at 9579 B Braddock Road, Fairfax, VA 22032' Store Manager is Liz. Refrain from going to The Outback more than once every 3 to 4 yrs; because several of us inevitably becomes I'll. This evening was no exception. My husband and I Had different meals but the outcome was the same... Abdominal pain and diarrhea. He had fish tacos and I had the crab cakes entre. Could not find any crab meat just a soggy bread crumb mixture. His wedge salad was just lettuce (no wedge) with an abundance of blue cheese and lots of dressing. We also shared a snack plate of grilled mushrooms (4 with some sort of filling and tough, very tough). We have had food poisoning there, on several occasions), son has been treated at Inova Fairfax Hospital, we have notified the Health Dept and the restaurant has been inspected. On one occasion refrigeration was not up to par ...not cold enough for the meats. All in all, we have given The Outback more chances than it deserves. Gift cards will be discarded. I/we will await full credit for our meals ( $56.65 ) We will never return to "our" Outback ... Which is sad, very sad.
JSame experience here at springfield, OR location. had dinner there and soon after i got the same outcomes: abdominal pains and diarrhea. I think you might be right about the meat not cold enough. Thanks for sharing!
Was treated like dirt by a young smart ass black waiter named John! Actually turned a special eve with my aged and ailing Mother into a fiasco I have never experienced anywhere in my life.The manager did make an effort to apologize and make things right , but the only thing that would have made it right was Johns immediate dismissal ! Horrible experience !!! Never step foot inside this Souther Pines , NC Outback Steakhouse as long as I live! And will recommend to anyone not to dine there!!!!