My wife and I visited your restaurant in Flagstaff, AZ a week ago, for my birthday dinner.
As usual your steak for my wife was wonderful, but my order of Grilled Salmon was terrible; the salmon was very good as I'd had before, but the current Grilled Salomon with that sweet sauce and bacon was just awful; I couldn't believe any chef would think that sauce for wonderful salmon goes well. I wouldn't go back to Outback again as long as that salmon dish is served as well as the Firecracker Salmon with salsa; I eat Mexican food very often here because we live in Arizona, and know how salsa goes with fish.
I visited Nags Head, NC during the weekend of July 4, 2016 around 9:00pm in the evening and was shocked at the service and the food. I have eaten at other Outbacks in my hometown in VA and have had wonderful service and food, however the service at this restaurant was slow and I felt like I should not have been there. The steaks were prepared with 17 spices which left the steak hot, which I did not ask for. I complained and nothing was done. I did not order my steak this way, neither did anyone else in my party.
To Whom it may Concern,
Hello, I am an employee at Outback Steakhouse at this address 101 Cape W Pkwy, Cape Girardeau, MO 63701. Im not sure what store number we are. There is a manager there by the name of Brent Taylor. He is physically abusive towards us. He has chocked one employee, slapped a host, pushed a cook , a last week raised his hand to a female employee. We have told our manager Chris Jemison about the situation, however he just insist he is going to have a talk with him, and nothing gets resolved. Some of us fear going to work, because of him. I am writing you this anonymously for the sake of my protection. If you could please contact our Manager Partner Chris Jemison at (hidden) to discuss this matter, before it gets too out of hand. Thank you for your time.
Sweetheart the first thing you need to do it's file a police report for aggravated assault! And then you sue the hell out of the Outback for allowing their employees to be assaulted by other employees and not doing anything about it, that is the management responsibility to defend and protect you guys!
I was at Outback in Saginaw Michigan on 2468 tittabawssee road and a Hostess has set me and my mom down we waited for 15 minutes for service nobody didn't show up so we had asked her hostess is anybody going to wait on this and she didn't tell the waitress that we was there so the young lady shows up the waitress and she was so sorry that she didn't know that we was there the hostess did not tell her that we was there so the waitress got the manager Ms key' era she apologized and told us that our food was going to be taken care of the manager was very helpful and I like how you took care of the situation and it made me feel so good that she really care what happened by me being a customer I like keep bringing my service to your guyses business because I she carried herself as a manager I hope good things will happen for her in the future with this company because she's a really good help and I just love you guys just food the reason why I'm writing this you have a very very good manager she's a keeper bite me working for General Motors in human resource I ain't never seen somebody that take care of the situation like that thank you very much God bless have a good day
I work at outback in Mobile, AL and our proprietor , Steve Harris, is disgusting he ask the servers and other employees to call him papa bear or big daddy and then he calls us poo bear. I recently was told by him if I did not call him these names I would not have a job for long.
Had a terrible meal at outback in olympia wa. Chopped salad had to much dressing, lettuce drenched in oil. No crispy lettuce. Broccoli overcooked and mushy. Steak had tendons connective tissue. Tough.
The manager in Texas at the Forum location has the manners of a billy goat and resolving an issue with absolutely no finesse that an adult man should have when responding to a 69 year old woman. My friend and I go to this location once a week, and she has been going there since the day they opened-was there for the grand opening! Recently the manager has decided that the "regulars" shouldn't get any perks, nor should he address them personally. That said, the one time my friend complained (remember she's the longest time regular!) because she questioned being charged for an item, all heck broke lose-especially since I sent an email addressing this! He called ME and his explanation was rude, condensing, and he had to put me on hold to check a price I asked him about!! Needless to say, this was very upsetting and that we are "bumming" food, etc was even more upsetting!! My friend had another lady she has gone with to this location since the opening, but this lady isn't because of health reasons unavailable to go- so I have been going with her and to say I'm shocked that any manager would call a regular customer, and talk the way he did to me--ridiculous. I wonder after reading all the complaints, do you at corporate even address any of the issues at your restaurants? I sure hope so! I do expect to hear from only you at corporate-as this manager isn't anyone I care to talk to ever again! Looking forward to hearing from you!
Outback Steakhouse in Warner Robins, Ga has a proprietor by the name of a Justin. He likes to make gay bashing comments and talk down to his employees that are gay.
Over the past two months we have eaten @ Outback of High Point NC, three times and each time has gotten worse, Last night the restaurant was basically empty still had to wait 20 minutes for a booth, then waited another 15 before our waitress came over. She took our drink orders left finally came back after a while with them and a little load of bread that was hard as a rock you could knock on the top as knocking on a wood door, the waitress seemed annoyed we sent it back. I ordered a mid well sirloin, my husband the tilapia and crab meat. Our blooming onion came and then finally our meals came mine was bloody and the potatoes were lumpy and partly raw, I sent it back asked to be brought up some more one of the manager came and dropped it back off, It was burnt on the out side and tough to cut and eat. I just said forget it. My husbands was like mush on a plate he said it was like eating mushy baby food, he did not finish it. The waitress came and asked if I wanted a box I said NO I would take that home to my dog. The manger came over a lady who we had just saw two weeks ago when we went and there was an issue, she said whats the problem I told her I wanted mid well she said I can get you another one I said whats the use after this one went back it came out worse no thank you. She really didn't care whether we had a good meal or not ad that these places are asking such high prices $63.56 for meals and the food is awful and servers want more money and the servers here at crappy. I doubt anyone from corporate will see this or even respond just wanted others to know that came to this site not to visit the Outback in High Point NC.
Fredericksburg VA- Not a good Outback Restaurant with terribly slow service, and poorly done food. Sad.
Me, my husband and my daughter came to the Greenwood, Indiana location last night for dinner. We were seated immediately as the place was not that busy and soon our waiter was there to take our drink and appetizer order. We received our blossom and drinks rather quickly and then the waiting began. Thirty five minutes after receiving our blossom and our waiter passing our table about a half dozen times I asked where our food was, most especially my husband and daughters salads. He went to check and came back to tell us that the printers had went down but the salads were on their way. Now mind you every one else in the restaurant was receiving their food so the printer must have just forgot ours. 15 minutes after this our steaks arrived and I took the first bite of mine. The amount of pepper on my steak took my breathe away. I had to drink all that was left of my coke to get the fire out of my mouth. When the waiter came and asked how our food was I told him that my steak was way to peppery and he said yes they are a little heavy handed with the pepper and walked away. I then asked to speak to a manager and when he arrived I explained our whole story to him which he said yes he noticed us when we came in and knew that it had taken way too long to get our food. He then offered to take the blooming onion off our check....I mean really an $8.00 appetizer wow thanks. As I sit here today 15 hours after eating the peppered steak my stomach is still killing me and I can't believe
that we wasted 80.00 dollars on this meal. I would like for someone to at least contact me.
Do you all know what kind of employees you hired and still let work for your restaurant?
There is a man that works at your barboursville ,wv store that is married and dating one of the other employees....
They post pictures on social media of them together while he is mentally abusive to his wife...
And you still Condon this kind of thing from employees...I will not be eating at this restaurant and will advise others not to as well.
I recently took my daughters and a friend to dinner in Tulsa. We go to Outback frequently for their delicious steaks. My daughter ordered a wedge salad, 10 oz. ribeye steak and sweet potato. She enjoyed the salad and potato but the 10 oz ribeye was small and thin. It looked like shoe leather. She had asked for it to be medium well. It was very well done. She spoke with the waitress, Angel, who then got the manager. He listened and when she said "this is not a ribeye, I know because I have had many ribeyes here before" he assured her it was. He then offered to bring her another steak cooked medium well. When it came out it was also 1/2 inch thick (or less), well done and a little bigger that the last. When asked why it does not look like the pictures and all the past steaks purchase here before, he said said it shrinks down the more you cook it. My steak was also a 10 oz ribeye cooked rare and was about 1 inch thick. It was good. He was defensive of the fact that is was a ribeye cooked medium well. Our waitress asked if he comped the meal and we said no. She was able to get the meal paid for and she then apologized. The meat looked like it was a piece of meat for a sandwhich but not dinner. Our celebration became comic relief as we all talked about the shoe leather.
Good morning to whom this may concern,
I went to outback steakhouse on 9/16/16 it is my favorite place to eat. But here lately it has been a mistake to go there in New Bern North Carolina. I order 12oz prime rib with sweet potato, salad and wings medium. The wings were not done I was told that it was ok for them to have a bleed to come out of them. I am a cook and have been cooking for over 20 years I have been taught that chicken is never to be under cooked. My was supposed to be only lettuce tomato and cucumbers but it came with cheese the sweet potato was not done. So the manager told me to tell me when I come back he would treat me but last night. The salad had no tomatoes but a really long piece of hair the wings had no sauce with no blue cheese the prime rib was tough I asked for extra sauce none came and there was no bread. The potato soup can be salty and potatoes not done in them you have had much better soup this was my favorite place to eat But I have to pick somewhere else because the one in Morehead City North Carolina me and my best friend when there we had to go 4 times to get our food right how do you run out of prime rib when you have only been serving it for a hour. If someone could please me at (hidden) or252 229 8074 my name is Letricia Harris thank you
I dont know how you stay in business. we last went a few yrs ago in ellicott city md to outback and it was a 50 dollars order i was given the wrong order had to call and drive back promised compensation I got 4 appetizer cards for the onion which i am allergic to the very expensive rib eye was so tough i needed a chain saw to cut i could not finish it never again. thiis was absolutely disgraceful. we are seniors and cant afford to eat out much so this time we mistakenly chose outback never again
We had lunch at the Melbourne location today and I must send kudos to the shift manager. We encountered a couple of opportunities that he was fast to resolve and did so with a fantastic smile. Both he and the server made our lunch most enjoyable, even though we were using a 15% discount coupon. We will definitely return soon for some more great food.
I recently visited the Outback in Houston in the Meyrrland area. I think it's really unappealing how the ceiling looks in the bar area. It's really GROSS!!! and makes one not want to eat here at least me and it also makes me wonder if it looks like this in the dining area what is it like in the kitchen area where meal preparation is going on. An establishment such as yourself need to take care of this and I as a customer will not return until it's corrected because it turns my stomach
I tried to order from curbside on Market Street, Mentor, Ohio and was on hold for 20min., Tammy kept picking up the phone and I told her I was already on hold for 20min., her reply, "well there are several ahead of you so it my be a longer wait". I said forget it, I'll order from someplace else and hung up. This is terrible customer service. Why did they do away with on line ordering for curbside pickup? We ordered our dinner from Quaker Steak & Lube. We will not be eating at Outback ever again.
How can you over charge & under server? I got 2 meals cost over $50. w/vary little on our plates we didn't even get full. Spent over an hour&a half in your establishment. I can go anywhere else spend less than $30. for 2 meals be full & take home left overs for lunch the next day. I am not a big person. & to play over $50 for 2 meals is working 6 hours or 6.5 for take home. So how can you charge a hard working man 1 whole day of work for a meal for him & his lady that don't fill the stomachs of ether 1 of them? ???????
Disappointed with the food. First we started with a order of wings that came out not cooked all the way. My sandwich came out without the honey mustard and my wife's primerib dip sandwich with no dip. The server did have the wings cooked longer and did get the honey mustard and dipping sauce. BAD KITCHEN NIIGHT
Very pleased I eat at lavista rd very good service food done right the bartenders denise and rachelle go above and beyond im there every sunday and no worries wed love it
It was my mom and dad anniversary for 57yrs they wanted outback for dinner and what a surprise they got porterhouse steak wasn't done ribs bye was burn they mix sour cream butter and cheese in the same cup and know steak sauce.what a waste of money call manager waiting on phone for 10 min all he can say is sorry his name was Shawn.I spent 105.00 on food and plus 26.00 on crabs leg and crabs cake.15608 s Harlem.
After not visiting your restaurants for a long time due to disappointing meals , I decided to try again on 9-12-16 , at the Rochelle Park NJ location. I was disappointed, it is still bad, service was poor as the waitress kept forgetting to bring the items ordered, food was tasteless and drinks were warm. I don't think I will ever try again.
Four of us went to your Gold River, ca. location for dinner last night. It was the worse service I have ever had. First of all our waiter said he would be back with our bread....that never happened. We had to ask another waiter for bread. Our appetizers came and they were very good. Our dinner arrived and it was sub par to say the least. Our steaks were not cooked properly and my husband did not receive a utensil to crack his crab. Again we had to ask another server for that. My veggies were so over cooked and mushy and the other lady's were almost raw. Her husband dinner was luke warm. Two of us ordered coffee and when it arrived it also was luke warm and barely had a coffee taste. We did not drink it. I think it must have been brewed with used grounds. We were never offered more bread, not had any water refills. I don't think I will go back to Outback again.