Marilyn Lassiter. 515 E. Monroe St., Apt. 1004, South Bend, IN, 46601.
On Easter Sunday my friend and I decided to go to Outback in Misawaka, IN. The reason was she had a gift certificate for $25.00. My order ended up a.little of $37.00. Problem. - French Onion soup was.too salty. I was.told the blooming onion was big but it warmed up/crispy in the microwave - Warmed up it was a pile of greasy, soggy (?) Mess. My order of a full rack of ribs were way over cooked and I had to cut the meat off the bones. A BIG DISAPPOINTMENT AND COSTLY ADVENTURE. I will say my friends fish was good, onion soup also too salty.
My wife and I have been Outback fanatics for years now. I personally have been enjoying the atmosphere and food for over 15 years. That is why we were shocked at how rude and disrespectful our last visit the the location off I75 and Griffin in Davie Florida last week. The manager on duty Dwayne disrespected my wife and myself during our visit. To make matters worse when I asked for a corporate number to file a complaint he gave me a false number and told us the leave the restaurant that "service was being refused to us". This embarrassment has left us with a sour taste of the brand and we no longer will be visiting any Outbacks. I was able to get the phone number of Mike Kudro, area manager, and after several attempts to reach him and 3 voicemails he has not returned any calls.
There's just got to be more to this story! If he asked you to leave the restaurant you were probably creating some kind of a hostile environment! I am sure of this. I don't believe any manager would do this without cause
I agree! There's more to this story and the patron was probably at fault.
My family went to the Outback Steakhouse at 5525 Stevenson Bl. Fremont California at 2:15pm on April 1st, 2017. It was my husbands birthday and we were there to celebrate with extended family. It was not very busy in that restaurant, and now I know why. We were seated straight away but sat there for about 10 minutes before our server came to the table. no hostess offered drinks until then. I tried to order an appetizer on the table top computer but no one had programmed it that we were there so we had to wait for the waitress. when she came over 10 minutes after we were seated we ordered our food along with drinks and appetizer, specifically asking for the appetizer to come out first. Our salads were brought out timely but we did not see the waitress again for about 15 minutes (no drink refills) when the waitress brought out our cold appetizer and 3 minutes later brought out our cold food. My husband ordered the porterhouse steak rare and it came medium and his baked potato was cold even into the middle, it was clear that it had been pre-baked and not sufficiently warmed. My Mom's chicken was so dry and tough, she couldn't even eat it. I spoke with the manager about the food and service. he said he was sorry, but it was clear that he did not care. I had to say to him "is that all you have to offer for our bad experience" then he offered to get us a new baked potato!!! that's it. The $28.00 steak was overcooked and not hot, chicken was inedible, cold appetizer, bad service and he offered us a new potato! I had to argue with him for another few minutes before he finally offered to take the steak and appetizer off of the bill. Not sufficient but better than nothing I guess.
Oh my God. Who in the hell is going to read this novel. Get to the point. No need for blah, blah, blah
Maybe an April fools prank ?!?!?!
Our family went out for dinner didn't have to wait at all the restaurant look empty. Which is great but when we get to ordered the food. She didn't bring the bread out till 15 minutes later no plate to put our bread on. I asked her she reply the plate in the dishwasher right now should come out soon. What kind of answer is that. Restaurant got no clean plates. My husband ordered the porterhouse steak served on the green that yellow and black tip at the end. We asked why she said the cook put on the hot plate so it turn yellow and black. Supposed to come with the side salad never got it. Ask her she said someone must brought to the wrong table. My husband ordered the draft Stella beer never got it. Until he asked her she replied what's kind of drink did you ordered. My 7 years old sit at the table do her coloring she said my dad ordered Stella draf in small size. You're the waitress you should know because when we ordered don't she had to right some where. Then bring my daughter her wrong ordered. On the top of that this is the most discustin is the bake potato has hair laid on the white plate we show her she said oh no. I'll bring it back to the kitchen get you a new one. I tooked a picture of it just to see if they gave me a new one. Who do you kidding? Same one just took the hair off. I'm very disappointed never come back to this Outback Steakhouse #4114
7643 Rivers Ave North Charleston SC29406.
My waitress has all kind of answers to our question the smart .... one. To all my friends and families not the come to this restaurant unless you got nothing to do with your moneys and time.
Yes plates always I know I work there
Too much information! Keep it short and get to the point. Oh, and learn how to write. You make no sense. What are you a second grader?
Wow!!! What is up w/ this 17 signature spices on the steak??? It was WAY too HOT & SPICY for me!!! The server was very nice when I told her & said she would replace it with NO spices. She agreed she thinks it's too hot & bold as well. The manager brought me another steak & agreed that the spices are VERY Bold. I ate 1/2 the sirloin; but now it was very bland. I think I'll stick to Longhorne steak house. Shame....Outback has really changed. I had went w/ my husband to the one in Bensalem; Pa. He had the pork chop which he liked ok.
This is my comment above.
You're just too damn hard to please. Cook at home!!
Why in the email recieved do you push alcoholic garbage to people? I am about to unsubscribe due to emails not being correct. I am sick of the alcoholic garbage contained in the emails. NO I DO NOT DESERVE ALCOHOL WITH ANYTHING.
"Received" e before i and stop with the capital letters. Illiterate!!!
I live near the outback in jenkintown PA on 4/17/17 we were a party of three was at the mall near olive garden I said I would like a good steak OMG why did we go there food was cold I sent it back they cooked my medium rare steak well done. I was so upset and still hungry when we left the manger was not very understanding. Please fix this your local.
Email guest Relations. They will send you a Gift Card
Went to Outback yesterday 4/20/17 for dinner and it was a horrible experience, after 40 minutes wait after our orders were given to the waiter, my meal came back cold and was not cooked the way I wanted it cooked. They brought me another meal which was cold again and to make a long story short my husband ended up eating by himself and by the time they yet brought another meal for me my husband had finished his and guess what? I ended up eating by myself too. HORRIBLE EXPERIENCE. SHAME ON OUTBACK!
Email outback guest Relations and I f they didn't comp your meal they should send you a gift card any where from $25.00- $100.00
A few months ago we went to the Jenkintown PA Outback.We were told there would be 30 to 45 minute wait. We were finally seated after speaking with the hostess several times an hour half later. Because of the lateness items were not available
I wrote to Outback about the situation and they said the Jenkintown manager would call back. She did and sort of apologised while making excuses. She offered us a small gift certificate to entice to return and give them another chance. It is now over a month and have not received the gift certificate.
On a positive note the waitress was excellent and very accommodating
I wrote to cooperate HQ about 2 weeks ago and have not heard back.
We have eaten in many Outback locations including China,
I was initialing going to this site to see how Outback can begin taking out state taxes from my son's check. Last year they took out taxes but now he has a penalty. It is his responsibility, however, to advise the employer if they were not.
On a better note, my husband and I dine at the Outback at Redmill Commons in Virginia Beach, Virginia. This establishment is the finest one as they hire the nicest hostesses and wait staff. The food is ALWAYS delicious. Since it opened, (when you could have a boomerang over your favorite spot at the bar, we have been coming most every Saturday night. Just thought you would like to see a good review among all the other reviews. It's almost like a boss that only tells you when you do something wrong, you need to see that there are a ton of Outback Steakhouses that are truly great! Thank you and keep up the good work!!
Hello name is Chris McKenzie. It looks to me like you need to look into the location of Southcenter Tumwater Washington State. I left a review on their Facebook page and as I read the other reviews I decided to contact you. This was our 1st time at an Outback and the way we were treated it most likely will be our only time at an Outback. I see now why your commercials are on every few minutes. Your constantly needing to get new clients into the doors because I can not see how you can have customer retention with owners / managers like the Southcenter location.
Thought you would like to know.
Well again I didn't read the reviews before posting my own. Looks like ALL of the Outback are bad. Definitely a CORPORATE issue. And by the SILENCE and no response from corporate they truly don't care. Shame on you Corporate for STEALING people hard earned money!
My family and I had dinner at the outback steakhouse in Hixson Tennessee in the meal was not How we ordered it and we complained to the manager and I think it's his name was Aaron daily . He was rude and condescending. He does not need to be in the restaurant business. he is definitely not a people person and does not know how to deal with problems.
To all Outback Steak Houses. I have been eating at Outback for 15 years and it was always great. In the last couple of years you steaks have gone down hill. You have changed you vendor or something. I go to different locations and it always the same. The Steaks are tough and hard to eat. I don't know why I keep coming back. It used to be so good. Please go back to your old vendor with the good meat!!!!!!!