We have a Birthday Group and go to a Restaurant everyother month. We have approximately 18 people who perticipate and I wanted to go to Outback Steakhouse for my Birthday in Chico, CA. I had my heart set on having Steak and Lobster. Now all of us are retired and on a fixed income. I saw the addvertisement on the TV and was so excited. When we got there I told the waiter who brought us the drinks that I was going to have the $14.99 special Steak and Lobster, his committ was OH, WE SOLD OUT. I said when did you open, he said 4:00 pm, the time was only 5:00 pm. Then when our waiter took our order, I asked him for the $14.99 Steak and Lobster and he said WE DON'T OFFER THAT IN CALIFORNIA I was really upset and I had a Hamburger which I could have gotten down the street for cheaper. Our group has decided that we will not go to Outback Steakhouse andymore. Eighteen people will give there business to other Restaurants. Bye the way we all drove there from Paradise and Magalia, California.
Drove 50 miles from Yreka, Ca. to Medford, Oregon to take advantage of the steak and lobster for $14.99 as advertised on T.V.. Waiter told us they couldn't afford that price but we could get a steak at regular price and add a lobster tail for $6.99. We're on a tight budget so the special day I planned for my wife ended up with chicken sandwiches, then drove the 50 miles back. Quite a bummer day especially at the price of gas these days. I can't complain about the service because it's always been good but this just rankled me.
Just wanted to let the corporate office know about a recent visit we made to The Outback Steakhouse in Panama City Beach, Florida on 23rd St. Jason was our waiter. We had the best service ever given to us! We felt like we were the only people he was taking care of in the whole building because we had every need met before we could even ask:) he did everything so effortlessly! We enjoyed our meal so much:) Everything was cooked to perfection:) Please can you give Jason some type of major recognition because he deserves it. He is one of the most polite and considerate waitrons we have encountered as well. Thank you. The LeRoy's #706-506-5114 5stars rating
Absolutely correct! Lobster not freak, service staff under-manned, wrong food brought out! Overall, miserable experience. Second and last time we go there!
I don't think that the lobsters arefresh aand of any size and then steaks are very old i feel but not as of my party was completely unsatisfied but i paid the bill.
This incident took place at the Cumming GA Outback and has created a major backlash from pet lovers everywhere. Management needs to be reprimanded, especially for the fact that they are on their Facebook page now basically calling the gentleman who brought the situation to their attention a liar. He is owed a HUGE apology from Outback.
To whom it may concern; I have tried to use my coupons for the Outback quite a few times and have been turned down because they say they do NOt take anything that has been printed. The coupons come to my e-mail and I have to print them off. They are LEGIT coupons for your restaurant. At one time they use to accept them but now they tell me NO because they are printed copies. There is no other way for me to get them but to print them out. We LOVE coming to eat here and we have NEVER had any problems until now with the coupon thing. I do not understand why. If there is anything you can do for me about this issue it would be GREAT. I would accept coupons in the mail or you can even send me a gift car or something like that if you could. This has been a real disappointment to us when we come with friends and they turn us down like that. Whatever you can do to help will be GREATLY appreciated, thanks.
VISITED YOUR ESTABLISHMENT...IN ALEXANDRIA VA...RICHMOND HWY....ORDERED 2 WHOLE SLAB RIB DINNERS....THE RIBS WERE OVERCOOKED TOUGH...AND COLD...UNBELIEVABLE.... NEVER HAD THIS HAPPEN...AND I FREQUENT THE RESTAURANT AT LEAST 3 TO 4 TIMES A MONTH....A WASTE OF TIME AND A LOT OF MONEY..
Used to be our favorite steak house. Unfortunately can no longer count on quality food. We have two out of three of our family disabled and so cannot come into the restaurant but come by for carry out. I have often felt we get the garbage that would be destined for the trash because it surely would be returned to the kitchen were it served in house. Once I get it home, and discover the poor quality, it is too late and too far to return it. It is a good way for you to unload poor quality meat but an unhappy experience for us. Recently you also eliminated some items from your menu that were popular with us. Even though the beef steaks could not be counted on we found that the pork tenderloin was very tender and tasty all the time. You took it off the menu. Was told you substituted a porterhouse pork chop in its place. So we tried it and out of three meals only one was edible. Tough, over seasoned, filled with fat described our eating experience. Yes, your manager was very nice and sent coupons to make up for our loss, but dinner that night was terrible and I really have little desire to use those coupons to get more of the same. When carry out meals are taken home and prove to be awful we can't send them back to the kitchen and are stuck with our loss. Stop unloading bad food on carry out meals. Be consistent with the quality of your food. I never know if the food I bring home will be edible. We think twice before agreeing to order from Outback.
What is up with Outback? We used to love going to this chain store. Now we are favoring other steak houses. Come on guys, get the quality right!
I hit my head in your waiting area on a ledge that sticks out over the seating area that you don't know is DANGEROUS until after you head catches it when you sit down!!!! I filed a complaint, didn't get a call a card, or a letter saying sorry fot the experience! Your insurance company Wells Fargo was rude and would pay my ER bill! I sat at dinner with an ice pack the waitress kept bringing me! We were at my husbands's Birthday celebration there was 9 of us there. A follow up concerned call would have been good customer relations! This took place at Out Back 1551 Niagara Falls Blvd, Amherst N Y 14226 I will keep complaint to whoever will listen, until I at least get an apology! My head still hurts everyday and I have spasms in my neck constantly
Bloom'in Onion! It's a meal unto itself. I am a fan. Oh yeah.
Outback used to be our favorite steakhouse. However, our new favorite is Texas Roadhouse. The bottom line is that Outback's steaks are just not the same quality as those of TR. Sorry Outback. Need to pick it up a bit. I will say we still love (and crave) the Outback salads-- especially the blue cheese chopped salad. My daughter actually asked me to pick up a salad for her the other day. So there ya go. Fix the steak quality guys!
Whenever I walk into an Outback, the first thing that I always wonder is, "why is everyone so good looking?" The staff of every Outback I have ever been to looks like they came out of a modeling agency. The men, the women, all of them. I have no idea how they do it, but I have never seen an ugly person there.
And they can actually serve you too. They aren't just there to look good. At Outback, the service has always been friendly and attentive, and I really enjoy it every time I go there.
And then there is the food. I have to admit, I have no idea what is on most of the menu, because I only ever get the appetizers. The Bloomin' Onion is great, so in the Spinach Artichoke Dip and Artichoke flatbread thing. But for me, one of the greatest things I have ever eaten is the Aussie Cheese Fries. It's a literal mountain of delicious fries (a little soft, the way I like them) absolutely smothered in cheese and bacon, and served with a really tasty sauce. I get it every time I go there.
I assume the other food is good, but for me, Outback is a great place to go after work with my friends and just have a few beers, some appetizers, and look at all the good looking people.
@Outback Thanks! I fly out tomorrow! @HTCRelay is gonna be a blast and it's starting at your Tualatin franchise on Thursday night. :)
Tweeps, you'll want to follow #RAORHTC for all my updates from @HTCRelay this week. There will be some giveaways from @Outback too. :)
@Outback just got the $15 special email--my friends don't believe me. When is it over?
@Outback's Carrot Cake is HEAVEN ON EARTH.
RT @JNPine: @Outback just had a #Ryanbloominonion with dinner. It was a hit with my steak and the wifes crab
@Outback we just came into our outback on Pecos Rd in LV for our onion..disappointed to hear the runner say ' Stupid Ryan Newman ' Really
@Outback Hiiii I love your macaroni! Will you follow me? <3
RT @Outback: Are you getting a FREE Bloomin' Onion tonight thanks to @RyanNewman39? Share your Bloomin' victory with us! #BloominMonday
Thank you no @Outback, I wont be participating in your new venture into scheduling and customer service.
RT @Outback: Here's a FREE Bloomin' Onion with any purchase for all of our best mates. Just mention #RyanBloominNewman today only 8/20!