First time going to an Outback, and I walked out after awaiting for such lame manager and staff when it came to waiting on customers to take their order. It seemed greeting friends that just stopped by was more important than addressing an order for customer. I think 20 minutes is long enough to say ones hellos and got to get back to work, but not at this 1430 Taylor Road location in Montgomery Alabama; for, some people they would like to eat and be on their way, but if you plan to stop here 'Don't' Not worth the frustration and without doubt worst management. I actually gave a couple our gift card to say enjoy because we will not be back to any damn Outback Steakhouse.
As someone who regularly attends the Bridgeport, WV Outback Steakhouse, it pains me to say that I will not be back. I recently went to the restaurant that I am very fond of and the things I heard coming out of a servers mouth astonished me. I was sitting in an area near the kitchen and overheard our server Hunter (who is generally a great server) speaking to another employee about the "crystal he had up for grabs". I don't know what type of restaurant is being ran but once I found out that I was frequenting a restaurant where there are terrible drugs floating around, I decided that was a restaurant that I didn't want to give my hard earned money to. The Harrison County Sheriffs Department as well as the Bridgeport Police Department have been made aware of the issues occurring at this restaurant and I hope they can eliminate these issues and get them out of the public eye before something awful happens. This is dangerous and must be eliminated. Thank you.
My wife and I tried to place an online order this evening. Talk about confusing, go to the menu website, select the menu item, and get kicked to a pop up page that looks nothing like the previous menu. Some items weren't even on the second page.
Hey Outback, how does it feel to loose an order because your website sucks?
Merry Christmas, My wife and I stopped by the Victorville, CA Outback Steakhouse and asked about the program advertised about gift cards. The young lady explained that for every 50.00 gift card we would get a 10.00 bonus card to be used as a coupon. Great idea and we purchased 4 $50.00 gift cards and with each one there was a 10.00 bonus card. We went to the restaurant on 1/17/2018 My wife, a guest and myself. The food was very good as well as the service. I would have been happy to give them a 4 star rating. I presented my 10.00 coupons and was told that they could only except one card per table. I spoke to the manager and she said that her staff should have explained that when the gift cards were purchased. It of course had Outback is not the only steakhouse in town.
I wrote in regarding a disappointing experience I had using their website form and nobody replied, all they did was add me to their mailing list!!! How tacky.
Why did you get rid of the chop steak? It was a good meal for a reasonable Price. Very disappointed it's gone. Seeking other options
Yes, I agree. I almost always would order the chop steak with mashed potatoes and vegies. At last visit, we asked the waiter where it went. He said it had been removed from the menu, but he went back to the kitchen and came back to tell us we could still order it, that day. Not sure if we can now. Yes, bring it back. Very hard to find at any restaurant.
As an akm for outback I can tell you with out a doubt you can still order it. We no longer carry the cav sauce for the meal.
Terrible food in house and takeout. Disappointing service and disgusting restaurant. Will never go back
I only have one problem with Outback Restaurant. Why would you not have made the booths wider. Every time we go I ask for a table because it's hard to fix it the booth and be able to eat comfortable. We always have to waiting longer than everyone else. I think it is discrimination to over weight people.
Outback Kailua Kona Hawaii horrible experience. We are regular guests at Outback in Kailua-Kona, we recently had lunch as we usually do and had a very uncomfortable experience. The kitchen staff was playing extremely loud music while dancing and taking over an hour to get our lunch. So loud you could not hear the music or the tv. The bartender and waitress repeatedly asked for them to turn down the music and get to work and they refused. Frustrated they went back to helping customers, they were great. This is a franchise with a new owner that is going down hill fast, we will boycott unless major changes occur to right the ship. Corporate needs to step in, we have visited many Outbacks throughout the states and have NEVER experienced this in any restaurant let alone an Outback. Get them under control or lose your customers.
Please bring the outback steakhouse back to Prescott AZ we need you
Here at your restaurant at7pm and already out of prime rib. 3 rd time. Very poor planning for a steak house. You have all your commercials but incidents like this really make the customer unhappy
I went to have a birthday dinner last night fir my son. Besides the food being overly salry and inedible, the waiter forgit it was his birthday and I had to ask in front of my son. They rushed the whole thing and forgot my sons name during the song. The waiter kept coming over to me during the dinner and asking intrusive questions. We felt the dinner that was 60.00 and I left a ten dollar tip was not enjoyable
Hello I live here in Mount Pleasant Tx we are in need of a steak house would you please consider to build here thanks
My husband and I went to Outback Steakhouse in Shelby Township, MI last evening for dinner intending to have a pleasant dining experience all inclusive of acceptable service, clean amenities/facility, and good food. Much to our dismay, all of our intentions were unmet! The service was sub par; the server was very slow and seemingly knowledgeable when we asked questions about food, beverages, happy hour, etc., the facility, more specifically the Women's Restroom was a mess; filthy floors, one stall filled with what appeared to be an entire unrolled roll of toilet paper, and the paper towel was on soaking wet counter vs. in the dispenser, and the food was simply not cooked to our order; medium vs. medium rare as ordered. The absolute WORST part was Management's response (Roger) when we brought all these cumulative things to his attention because we thought it was appropriate to let him know how our dining experience spiraled into sheer frustration. Hoping at minimum he would address all issues with the staff so others would not encounter such dismay, and perhaps at maximum he might discount our bill and/or offer us a return visit at a reduced rate. Instead, he was extremely condescending, asking us details about who, what, what, when, and where (after we had already shared most of this with another manager and our server), while we were trying to finish our meal as opposed to privately conferring with the staff. Having been in the food service industry for many years, both hourly and salary/management, we feel Roger's attitude and responses were simply deplorable and surely not customer friendly! Needless to say we will unlikely revisit, and highly recommend you do some rightsizing in the staffing department.
Went to the Southgate Outback tonight around 4 in the afternoon celebrating my husband's birthday they seated us but we waited at least 20 minutes for the waitress to come it was cold in there she finally came asked us what we wanted they were not busy whatsoever and then we got a blooming onion which was okay my husband got the strip steak veggies sweet potato he said it was overly cooked the sweet potato was small I got the prime rib mashed potatoes and the mix vegetables she brought my steak my vegetables and forgot my mashed potatoes I had to ask her for them we also asked if the restaurant gave anything free for a birthday because it was my husband's birthday we were celebrating the waitress said yes I thought she said brownie bites but all she gave us was a scoop of ice cream and chocolate syrup to go. I was very upset and disappointed in the restaurant I will never go back again it was bad service the food was not good. What a bad night we had celebrating my husband's birthday so disappointing!!!!!
John ivey is a cheating bastard at the New Bern NC location, having sexual relationships with his new manager he promoted.... I pray his career and his wife finds out about his harassing behavior towards women on the job. Every co-worker knows of his behaviors and if u say anything u will be fired.. #FactsFiredEmployee
Went to the Outback tonight around 4 in the afternoon celebrating my husband's birthday they seated us but we waited at least 20 minutes for the waitress to come it was cold in there she finally came asked us what we wanted they were not busy whatsoever and then we got a blooming onion which was okay my husband got the strip steak veggies sweet potato he said it was overly cooked the sweet potato was small I got the prime rib mashed potatoes and the mix vegetables she brought my steak my vegetables and forgot my mashed potatoes I had to ask her for them we also asked if the restaurant gave anything free for a birthday because it was my husband's birthday we were celebrating the waitress said yes I thought she said brownie bites but all she gave us was a scoop of ice cream and chocolate syrup to go. I was very upset and disappointed in the restaurant I will never go back again it was bad service the food was not good. What a bad night we had celebrating my husband's birthday so disappointing!!!!!
Recently I sent a letter to "GIFT CARD TEAM", (12-7-2017) with my two of OUTBACK gift cards addressed to
(GIFT CARD TEAM) at 2202 N Westshore Blvd, 5th Floor, Tampa, FL 33607, which I was instructed to do by your team. Since then I haven't been contacted about procedures, nothing. If I don't get the cards back or be reimbursed, I will have to go to Facebook, Twitter or someone else to get some action and I don't want to do that, but it's been over a month and time is running out.
My name: Dave Vander Pluym, 2112 Vernon St.,Mission, TX 78572, Phone: (956) 585 2070, I do have a copy of the letter I sent, dated, etc.
Re; Outback at Central Park Ave. in Yonkers, NY. You can't get any more ghetto than this. 2 of the last 3 times there have been horrible. The employees are slow and slovenly, the place is filthy with greasy floors, and the food is poorly cooked with measly portions.
I'm a fan of baby back ribs and onion soup. My appetite was spoiled when I last ordered them there. The soup was pale and lacking in beef/onion flavor, as if water were added to allow it to feed many. The onions were crunchy and undercooked...not appetizing at all. The portions served was small. I spoke to another server (mine was a ghost all evening) and the cook came to my table. The poor fellow looked as if he were on work-release, and this could cost him his job. Regarding the small portion of ribs he explained to me...8 bones=full, 5 bones=1/2. Traditionally, it's either a half-rack, or a full rack. Seriously?
Most disgusting of all, was the men's bathroom. I went to the handicap stall. After lifting the seat with my foot I began to urinate. As I was there, I noticed blood and feces on the walls. Why? Does this restroom EVER get cleaned? I've seen cleaner stables and kennels. This place is why parents tell their kids not to touch anything.
I will not patronize this establishment. I will not recommend it to anyone. I will warn every person I encounter to stay away from it.
Our marrero outback changed fries they are disgusting plz go back to the original fries asap
My family and I went to outback steak house in Royal Palm Beach, Fl. We were told the wait time will be 30 mins. Yes, we understood large party would take a long time to seat. We waited patiently, but it got really disturbing when party of 7, 8 and 6 got seated before us. One has to wonder, if this restaurant is discriminating against us because we were a black family and the other parties were all white. We waited 45 minutes got disgusted and left. We tried to speak with the manager, but he seems that he did not care.
I called it what it is. I am a senior manager in healthcare and holds a green belt in sigma six. While at outback, I took good notes on the operation.
January 6, 2018,
My wife and I went to the Outback Steakhouse located at 315 Maple Avenue, Vienna Virginia. We arrived at approximately 5:10 pm. The server was prompt with the drinks and took our order. At approximately 6:20 pm, our food was not delivered to our table. Several tables were served, finished their meal and paid their bill. Several apologizes were given, but no food. At 6:20 pm, after waiting one hour for our food, we left. For the last time. This is third incident at this "establishment".
I called the restaurant and asked for a manager. She promptly hung up on me. A second call received the same result. The third call has handled by the 'proprietor' .She gave several excuses and gave me a phone number of her 'boss', Mr. Lewis. This number ((hidden)) went directly to voice mail with no identification.
1/6/18. CURB SIDE SERVICE IT WAS AWFUL AND SO WAS THE FOOD WORST EXPERIENCE EVER IT WAS ONE OF MY FAVORITE RESTAURANT BUT NOT NOW I AM SO DISAPPOINTED THE MANAGER DID CONE OUT AND APOLOGIZE AND GAVE ME GIFT CARDS FOR BLOOMIN ONIONS AFTER THE BAD EXPERIENCE AT CURB SIDE BUT WHEN IGOT HOME AND ATE THAT FOOD IT WAS TERRIBLE ONLY THING THAT WAS GOOD WAS THE SALAD