Information, reviews and public commentary for US companies

 

Outback Steakhouse

Rating
0.947115
Web
www.outback.com/
Related
OSI Restaurant Partners, LLC
Address
2202 N West Shore Blvd
Tampa, FL
33607
Phone
(813) 282-1225
Twitter IDs
@Outback
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Anonymous - 5 h 40 m ago

Me and my family have been going to outback for years and I always looked forward to getting a full rack of baby back ribs, the last two times we have eaten there the portions has been smaller. We just vacationed in OC Maryland and when my order came out I said to the waiter I ordered a full rack and he said it is. I told my wife this is the last time we are coming to outback, I know this won't break your business but i truly hope that you read this and look at your menus and how much smaller some of the portions are becoming.

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Lisa - 13 h 19 m ago

1

My husband and I recently visited your restaurant after an aweful day at work, I just wanted to relax and enjoy a good meal. I ordered the lobster with the shell filled crabmeat, first of all the waitress asked if we would like more bread, we said yes please, that never happened, next, my lobster came out with just the shell filled with crabmeat, I asked the waitress "where's my lobster?" She said oh my goodness you didn't get any, I'm sorry I'll go check, she came back and apologized again and said they knew they missed one somewhere, really? It's not like the place was even crowded maybe and I say maybe 10 people at the most, so ok we wait and out comes a guy with my lobster which is covered in steak juices and now tastes like steak, so the waitress comes back a while later, how's your lobster? I had taken a whole two bites and told her that if I would have wanted steak I would have ordered it and asked for a box, the manager took the price of our appetizer off the bill, how big of them! Not a fan anymore, I love lobster and it's not that hard to prepare let alone make sure you deliver it to the person who ordered it. I'm a nurse and if I make a mistake where I work it could cost someone their life, I realize this is not the case but wow!

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David A. - 1 d 2 h ago

0

I have tried Outback twice here in El Paso and I was not pleased with the quality, but a year later I tried it again and complained to the waitress that the steak, sirloin, was very tough. She told me I should have picked a better quality of meat. I will never visit your restaurant again and I tell everyone of my experience.

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Connie - 1 d 9 h ago

0



Date: Friday, July 22, 2016, 10:40 AM

Sorry but i got to tell you.Your food

is good but prices are getting higher and you have no specials,You used to be my favorite steak house but your food and mix drinks,beers,are OVER PRICED. Texas Roadhouse is so much better.The food is very good, all

drinks are good and not over priced. A very good plus is EVERYONE is so friendly And they also have dancing

entertainment.The Texas Road Roadhouse, atmosphere in Rock Hill,SC is Great !!

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Allison - 1 d 6 h ago

0

The prices are getting higher and the food is getting smaller

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allison - 1 d 6 h ago

0

My Family and I went to Outback in Gastonia, NC on Tuesday July 19 2016. we had to wait 20 minutes to get a seat and there were seats available Also one lady beside of us was waiting on a table and she said everytime she comes she has to wait even though there are tables available. Our waitress had to serve tables all around the place not just in one area, She gave us wrong drinks,and we had no bread even though we asked for it several times and our waitress never brought us any. We ordered the blooming onion and the plate was hotter than the food, The Manager came to us and gave us a hotter one but it was sloppy. We waited one hour for our food and when we got our food it was very hard.Many people around us were complaining also. Finally the manger came out and was giving everyone free appetizer coupons.

They do not have enough of help to give good service. Our bill was too pricey for a hamburger and chicken.

We will never go back!

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Ms.D - 1 d 7 h ago

0

My family took my sister and I to your mesquite steakhouse for our birthday's on Sunday. It was the worse steak dinner I ever had. My steak was not even 1/2 inch thick (I had the ribeye). The cheese fries were way over priced, you could see the bottom of the plate. The server(Reggie) was not informed of what items they were out of before serving the meal. I would be ashamed to call my business a steak house with the food you serve. I guess when you go to a steak place on a Sunday at 5:00 and not a lot of people there don't walk but run back to your car and go somewhere else. That's what I'm going to tell anybody that ask.

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Peg Weaver - 3 d 4 h ago

Why did you change the menu. Need chicken quesadilla and light snacks back on plus chopped steak. Don't mess with a god thing. You are losing lots of customers mm

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Teresa Masche and Sandi Giarrusso - 5 d ago

5

I have going to Outback for over 3 years in Palm Beach Gardens and I never write reviews. But the last 5 times I was in your restaurant Teresa came to table every single time and ask how was your service and food, this never happens in todays world ,what treat that someone cares. What a great employee to represent your company. I feel Sandi is always polite and charming on where we want to sit and is the table ok. I commend these two individuals on a job very well done. Sincerely Dennis Demase

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Tina Hall - 5 d 4 h ago

0

Well you've finally lost my husband and I as customers, First you took Miller lite off tap then my favorite meal the Mahi Mahi and last but not least the chopped steak, very disappointed

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Phyllis - 5 d 5 h ago

1

Went to Outback on Sat. 7/16/16 at the Hyattsville location and PG Plaza. The chicken had feathers, the bread came out cold. The shrimp pasta was cold and had to be reheat. The bake potato was cold was scared to send it back. My peach long island ice tea was horrible. The service has gone down completely. I paid the bill and left a tip. But I WILL NOT return and will tell anyone I know not to ever go to that Outback.

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Tiffany - 5 d 7 h ago

1

Went to Outback on Friday at your Sandy Utah location. Not only have the prices gone way up but the food was sub par. If you guys want to compete with Long Horn Steakhouse or Texas Roadhouse you are going to have to step your game up. I have always loved your food but lately you have really gone downhill. I don't think we will be back.

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Disappointed - 6 d ago

0

I recently went to Outback Joplin Mo. I was so disappointed in the food. Your 18 oz. sirloin was tough and the giant lobster tails stuffed with crab were smaller than some shrimp I have eaten. The crab was actually crab cakes with the breading. You should be sued for false advertising. I will never eat at another outback and will not recommend you to anyone. I will say the waitress was great but she was the only thing.

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Shari Drury - 6 d 21 h ago

0

Eat at your restaurant on Saturday night in coral springs. Must tell you the steak we ate was so crewy, your food as gone down hill. We will not be going back.

coconut creek fl 33066 Shari Drury

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Anonymous - 6 d ago

0

We just went to outback in Bolixi ms we waited an hour on our food and never recieved it other people thAt came in 30 minutes after us order the same thing we ordered and got their food before us we even had to wait a long time for our drinks After waiting a hour we got up and left the manager was not professional at all... Something need to be done about that

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Veronica KM - 7 d ago

0

We just went to Outback Steakhouse on Las Vegas Boulevard and I would not recommend it. We waited 45 minutes as a party of 6 to be seated. After 45 minute and about 10 smaller parties being seated ahead of us I offered to be split up. I was told by the manager that there was smoke in the kitchen and that they were not serving any additional customers for the safety of the kitchen staff. First off smoke in the kitchen where ito unsafe for staff should have the whole place immediately shut down and the fire department called out. Second off all of those people that got seated ahead of us got to stay and be served. We came to jersey mikes next door and outback could definitely learn from there customer service.

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Mary Z - 7 d 10 m ago

2

Dear Sir,

We have dined in Outbacks across the country. However, in general the quality and cleanliness have been quite disapointing. I went on vacation and that one was great. Clean,quality meat and very good.. However, at our local restaurant in the Villages(#2021) this evening it was not so good. The floors were dirty and slippery For the third visit we were seated next to the kitchen. but worst of all the Food (expecially) the meat was burnt and full of grizzle. I am hoping that you can make a surprise to check for yourself. I would like to have a B+ one. I'd like to go to it again.

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Nooda - 7 d ago

The manager Vicki at Outback On Pines Blvd & University was HORRIBLE! Me and a group of friends went out for a dinner and my fianc recieved his meal as we were all packing up ready to go ! The service Sucked and Vicki didn't even care or show any empathy , not even a sorry THEN tried to make us pay for a meal that we got literally 2 mins before walking out of the door ! I didn't pay a damn thing & I'm NEVER going back to another outback in LIFE because of this lady !

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Wendy - 7 d 5 h ago

Went to the Brook Highland location in Birmingham,AL . Service was awful.They were not that busy! Several tables had tone visited by managers! Food was cold.we complained and they obviously microwaved our food! Horrible experience! Never again!

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PATRICIA - 8 d 3 h ago

5

We just had a wonderful dinner at the OUT Back Steakhouse house on Rt. 9 in Wappingers falls ny. To say the food was great the the service as well just doesn't say enough !! WE HAD A question about the seasoning on the Prime rib the front of the house manager Mark came to us and was very gracious and answered all our questions . Mark later returned to see what we thought of the meal . . Jennifer G. was our waitress she was great and very attentive. We had a wonderful time and a fabulous meal . We are only visiting here from Florida But I have to say by far this was one of the Very BEST OUT BACKS WE HAVE HAD THE PLEASURE TO DINE IN. THANK YOU.

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Manager Needs Charm School - 8 d 13 h ago

1

I ordered 2 identical dinners on line for the Outback in Gurnee last night to be picked up at 7:13pm.

2- 8 oz sirloins;2 baked potatoes, 2 salads (both identical) and bread. When I drove 11 miles in 25 minutes to home I found: 2 8- sirloins, chilii fries,Brown overcooked broccoli, & mushrooms(which I am allergic to), 1 parfait and bread. Needless to say, I was upset so I called the Manager at the Grunee location. After waiting for him for 7 minutes on hold, he he said he was sorry and didn't know how that happened. It was obvious to me that someone does not check orders because my name was clearly on the the order I got with the correct food items. He very rudely asked me what I wanted him to do about it and I said I wanted 'a refund.' He shouted at me and said he could not do that. He put me on hold again for a few minutes and when he came back he asked for my name & address which I spelled out for him 3X. I thought I was spelling each word...not sure why he couldn't get it after 3 tries. And my name was already on the order!! Getting disgusted because he was delaying my dinner even more ( I am a Cancer patient and must eat at certain times for medication purposes) Hung up. I have never encountered such a rude, uncaring mgr (no comment on being a cancer patient) or being inconvenienced . This man needs 'charm school' to handle situations like this. And if he was preparing to send me a gift card for compensation, why would I go back to this restaurant? In my opinion, you closed the wrong store....Buffalo Grove had superior service, awesome employees and correct orders! The managers always came around and checked on tables, smiling, and helpful. It can be done...just not at Gurnee!

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John wolfe - 11 d ago

Just visited outback in paducah ky with some old friends got all dressed up expecting a great dining experience, friends arrived before us had a booth drinks arrive promptly but ordered dinner friend ordered ribs and chicken said they haven't had ribs since Saturday waitress then comes back and said they had ribs by the time we got are meals 3 other tables that arrived 20 to 30 minutes later was enjoying their meals by the time are meals come out I had lost my appetite called on the manager which was tracye reimer I told her I had no appetite because of the long wait she said fine and took my meal away no apologies just a look of fuck you so while my and wife and friends ate I went outside and waited always loved outback and their great food but as log as she's the manager I'll never step in that establishment again !!! You really need to manage your managers alot more closely totally disappointed

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ChandlerPhoenix - 9 d ago

2

I'm glad you let Outback know. They need to revamp and take the reins back..you need help, your customers know what's needed, Outback. Ask us when and if we dine again. Put out a survey...

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Jennifer Hamilton - 9 d 7 h ago

0

I have worked for Outback Steakhouse in Lubbock, TX. Since November 2015. On July 13th I put in my notice that I would be quitting outback. On the 14th I woke up to find I had been deleted from the 3 remaining days on the schedule out of retaliation. Outback is NOT the kind of employer they say they are. This is a petty and vindictive move and doesn't seem in sync the the values and standards they claim to be about. As a side note I HAVE been a hard working employee, I show up when expected, I tried to always help anyone out that needed it and also became a certified trainer for Outback. Not the type of slacker employee that would deserve to be treated this way.

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ChandlerPhoenix - 9 d ago

2

That is so unfair. Hope you locate a new employer who will appreciate your skills..next time if there is a next time, don't give notice. Find a job that you enjoy and a career move..just saying..

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