Outback Steakhouse in Lansing MI used to be my favorite. We have been there twice since the move and failed to get waited on. This last time was Sunday, not busy, lots of staff standing around, well over 10 minutes without even being acknowledged. Had the waitress been busy it would have been a different story but there were two tables in our area and both had been served.
I had an EXTREMELY POOR EXPERIENCE at the OUTBACK in Long Beach CA. Our server, who claimed to be named Tyler, (he wasn't wearing a name tag) first didn't bring us utensils for almost 20 minutes. It was not a busy day. When we asked him again for utensils as we were eating our salad with our fingers, he said he would get it and shook his head back and forth as if we were annoying him. He finally brought some utensils for one person. I asked him for the rest of us and he said I would need to wait till the greeter rolled them. He was so rude and disrespectful. I asked to speak to the manager. A gentleman comes in from the back, with a dirty shirt not buttoned all the way. I could see his chest tattoo and his undershirt. He claimed his name was Tino. Again, I didn't know if he was telling the truth because he wasn't wearing a name tag. He claims the dishwasher didn't wash the dishes fast enough and that's why we didn't have utensils with our food. Again, there was hardly any customers in the restaurant. It wasn't busy. He claimed he was going to take off the salad from the bill and he didn't. When we questioned the server, he asked "why do you need it taken off, did you not like my service?" Let me get my manager. Tino came out again but he was only making things worse. I have NEVER experienced such unprofessional behavior at an OUTBACK restaurant. I advised I was going to make a complaint and he said do what you would like. The bathrooms were disgusting. There were maxi pads just thrown on the floor. I have pictures as well. There was a table that was sitting there with piles of plates of food from a previous customer when we arrived. It was still sitting there after we finished our meals and left. For me to pay almost 100.00 for a bill and receive this type of service is ridiculous. Again, I have never received this type of treatment in your establishments and I thought you would like to know how your Long Beach restaurant is being ran.
first of all its the hostess job to take the silverware. second of all the world doesn't revolve around you so fucking calm down
@ bad ass biitch ,
Are you a member of the Hottentot tribe?
Sevierviile Tennessee worst management I've ever worked for wouldn't recommend anyone working here I work to hard for nothing for others to stand around and do nothing
I watch people come in and be seated but no one come to wait on them for awhile. I watched people walk out of the Opelika restaurant and told the host up front and out of 3 it was no concern to any of them. Our food was good and we didn't have a problem with any thing. This just concerned me why they would let a waitress do this
I am an employee of outback in Lafayette louisiana and the proprietor nat threatened me with physical violence when i accidentally broke a plate when throwing it in to a buss tub. I currently fear for my physical safety. As the other managers don't think the threat was serious.
We went for a late lunch yesterday at Outback on South Tamiami Trail in Venice Fl and were a little annoyed at the service, but while we were waiting a roach crawled across our table. We told a waitress and left. We looked up theirvrestaurant inspection later and they had 10 violations, including roaches. This was over two weeks ago and should have been corrected by now. I thought you would want to know.
I went to the Outback in Amherst, NY and had the WORST dining experience. The waitress was so unfriendly it's was TERRIBLE. She would walk by our table and served customers who came in 10 mins after we did. The food was SALTY and when I asked for something different I was denied. I will never go back. TERRIBLE EXPERIENCE
In Johnson City, Tn. 04-16-201
I would have expected great service but hold on let me get my waitresses name
C. Presley is her name. I ordered coffee and had to wait ten minutes for sugar and then had to ask for a spoon that took 5 minutes. My coffee was cold by then. That's not all though, I will be back. So I got my French onion soup and had to ask for a spoon for that and let's wonder how long that took, so I used my coffee spoon to eat my soup and then my steak comes and I ask for steak sauce and I never got it so I had to get up and ask a waiter for some. Thank you sir. Chuck confronted her about the wait and she said oh, I apologize, I had another table to wait on. I was afraid to ask for some ice water because it may take long and be spit in due to confrontation. I believe in tipping waitresses due to what they make but you act like your too cute for service.Thanks Chuck
6 awful experiences in a row. Over $200 spent and in 6 orders in a row over 18 missing items plus 5 times in a row the food was not prepared as instructed on the online ordering. Paying for 8oz chicken for myself and everytime getting 5-5.3 oz of chicken instead. Gluten allergy for my fiancee and she has ended up sick throwing up from mishandling of what was supposed to be gluten free but was obviously contaminated. Today we used a $50 gift card the store manager sent us for having 5 bad experiences in a row and today once I got home I opened up my meal to find that 1/3 of my potato was rotten and just black mush!!! It wasnt even safe to consume.
Fool me once shame on you, fool me six times I am obviously mentally challenged.
I'm a regular at the outback in Sheffield al which I like at alot but this past Saturday night I had two bad experiences one I try to order a cheese steak and was told they were out and the night before they were out of hamburgers but then a manager that I have not talk to close my tab and told the bar tender that I was drunk but this manager never once talk to me so how would he know this made me very unhappy consider that I had just talked to another manager for more then 20 mins with no problems I don't understand this or like it
Get help for your alcoholism.
Marsh Ave Staten Island.
Ordered 2 bloomin burgers 'well done' and they came with outside burnt and inside was bright red raw chop meat. No quality controls. This place should be shut down and would be, if not backed by big corporate chain name. Horrible cooks. Would not recommend this place to anyone. Wouldn't even give those uncooked burgers to my dog. Good job Outback!
I don't know what has happened to the Outback Steak House name and customer service, I summited a survey online about my experience at one of your outbacks restaurants, the nightmare experience I had there, I also called corporate headquarters a couple weeks ago about another Outback SteakHouse experience and no one got back to me for either issue. Two different times at two different Outback Steakhouse on Staten Island, NY and the other in Brooklyn NY. The appetizers sucked and weren't cook properly, the dinner was a nightmare I asked for medium rare and came out totally rare that both managers at both location agreed that it wasn't medium rare that is was rare. It's even worse when they lack customer service. Service at both of them was horrible and waitress was MIA most of the times, had to ask other workers for service.
This evening while at the Traverse City Outback location, I arrived first & ordered drinks for the rest of my party...when the rest of my party arrived, including a teenager youngster wearing a MAGA hat, our waitress mysteriously disappeared and refused to acknowledge us until it was time to give us our bill...in the meantime it took 4 other waitresses & a lame manager to get all of our meals delivered! After being snubbed, eyes rolled at and snarky looks from the kitchen & bar we were ready to call it a night! Apparently Outback doesn't believe in the 1st Amendment and don't care who is representing them on the front line AND have the nerve to fly American Flags or perhaps haven't read the US Constitution in Australia- not only a shameful show of professionalism but a very sad experience for my family
Since your taking a stand to no longer advertise during Tucker Carlson, my family and I have decided to no longer eat at your restraints. When my family and I go out to eat we are looking to relax and enjoy ourselves. By banning Fox and Tucker you made it political. Maybe we are only 5 adults but there are plenty of other places to eat. We support our President and Fox and especially Tucker. Just as a note when we ate at Outback altamont Springs Fla this past Tuesday, we ordered the steak and Lobster special. Lobster and service were great, steak was tough and hard to chew. Second time that's happened. You may want to stay out of politics and focus on your food and quality of that food. You are a steak house.
How do you eat restraints?
Oh please!!!! Anonymous. You cant nKe out a word? No wonder you type as anonymous. Be brave and type ina name.
I replied using the same name as the original illiterate poster. And I don't know what nKe or ina mean.
You're, not your.
Altamont with a capital A.
Abbreviation for Florida is FL
FL. Is considered a federal area; Florida is republic.
What is Fla?