Information, reviews and public commentary for US companies

 

Panasonic

Rating
1.146341
Web
www.panasonic.com
Address
One Panasonic Way
Seacaucus, NJ
07094
Phone
(201) 348-7000
Twitter IDs
@panasonic
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Anonymous - 3 d 24 h ago

this is the most unhelpful company i ever encountered

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Michael northrup - 17 d 15 h ago

to Bad we're all beneficiaries of corporate greed. We know not what we do and because of that children suffer.

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Bruce E Richardson - 17 d 16 h ago

0

I just saw a disturbing tv report about child labor used for mining mica in Madagascar. I can't with good conscious buy your products anymore. I know just my stopping buying your products can't make you stop this ungodly practice, but I will spread the word to my place of work, my church( Northland ) located in Longwood Fl.; look it up, we have a sizable worldwide congregation. I will not stop talking about this until your company treats kids the way kids should be treated, they are not cheap labor!

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beezneez - 17 d 16 h ago

0

per tonight's nbc evening news, your company has little children working under horrific conditions just so you can get mica for your expensive products, while they get just a bowl of rice a day. i believe in karma and know you will sorely pay for your greed and lack of compassion. I will never purchase from your company again, and am ashamed I ever did. shame.

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GKat - 232 d 19 h ago

0

Worst Customer Interface. Punitive hold times (2-3 HOURS), with a recorded-loop message "for faster service, use our chat feature". Broken Chat support never produces a representative. I posted a chat 3 hours ago, that still has had no response.

There's either a massive strike of all its public-facing departments, or Panasonic hates its customers and doesn't want to deal with them.

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Worst Customer Interface. Punitive hold times (2-3 HOURS), with a recorded-loop message "for faster service, use our chat feature" - 176 d ago

1

Worst Customer Interface. Punitive hold times (2-3 HOURS), with a recorded-loop message "for faster service, use our chat feature"

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Boston girl - 32 d ago

0

Go in their twitter page and complain

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Paula weaver - 32 d 17 h ago

0

I believe i own one of the first microwaves panasonic made!!! its at least 50 years old and still going strong!!! i love the panasonic brand!!!

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Penny - 35 d 19 h ago

0

Terrible terrible NO tech or customer service by phone. Chat help wants you to pay! A lot of negative comments not just mine. Panasonic products lost my business and will tell friends of my awful experience

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John - 57 d 12 h ago

Difficult to get help in TV setup

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DR JAY - 1 y 114 d ago

0

DON'T BUY PANASONIC! I ALWAYS THOUGHT THAT THEIR PRODUCTS WERE EXCELLENT, BUT THAT WAS THEN AND THIS IS NOW. Their microwaves suck....no, they SUCK, BIG TIME! Just brought mine in for service and was returned to me broken! Panasonic says i have to bring it in to this guy 3 times and have him attempt to repair it. Not gonna happen. And i'm not going to buy Panasonic again. STAY AWAY!

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DL - 1 y ago

0

I agree on their micrwaves & the customer service is even worse

Don't do what they say they will

If I get no response the 3rd time I am off to the BBB my micro was

Under warranty when I started with them

I have never heard of the glass turntable breaking into 3 pieces

While in use. Won't buy again

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Anonymous - 80 d ago

That is what I am dealing with now. My plate snapped in half and they have now sent me 2 of them wrong size plates. They will not do anything about it

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DEAD ON!!! PRODUCTS WERE EXCELLENT, BUT THAT WAS THEN AND THIS IS NOW. - 176 d ago

1

DEAD ON!!! PRODUCTS WERE EXCELLENT, BUT THAT WAS THEN AND THIS IS NOW.

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Lisa - 80 d ago

I have never in my life dealt with such nonsense. I was informed that customer service does not get paid enough for this shit and they do not care about my issues. Then when I asked to speak to the supervisor I got told it was not their place to give me the name of the person and they were out of the building and laughed at. Panasonic just lost all mine and my families business!!

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rick - 88 d ago

5

When I bought my PANASONIC KX-TGF370 phone the text message alert was on and I turned it off how you turn it back on. So, when I get a text message on the Samsung galaxy s9 it alerts me on my PANASONIC phone. I tried "Turning text message (SMS) alert on/off" and also download Android phone Application Alerts manager and it did not work. Thank you! (hidden)

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Poor customer support - 121 d 19 h ago

0

I just wasted 2 hours trying to contact your support facility. There is NO phone support for oral irrigation devices. I attempted to use the chat facility but that did not work at all. After more than a half hour, there was no response. My problem... I purchased the EW-DJ10 oral irrigator in February of this year. It has a 2 yr. warranty. Warranty service is mail in but I was unable to find where it should be sent. I used to have faith that Panasonic offered good products and support. My experience today says otherwise. Does anyone at Panasonic care??

Rl Lewis

(hidden)

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Zorbs - 99 d ago

I am 87 years old a Korean War veteran and slightly hard of hearing ... I attempted to contact Panasonic first by phone unsuccessfully after waiting 30 minuets I went to the chatline which I discovered is a manipulative way to sign for a paid service to my simple request to assist me with turning up the volume on my three units . I am requesting

That you boycott Panasonic products ...I will repeat this message on my twitter account this message

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frank s - 109 d ago

0

customer service sucks i cannot cont anyone to answer a simple question about my cordless phone. To chat on line there is a charge i will never buy another Panasonic product they used to be much better years ago.

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Poor idiot that purchased - 136 d 19 h ago

0

This Panasonic sucks to put it in simple terms. If you want headaches, poor technical service, difficulty in access useful assistance without paying even when you've setup the system straight out of the box new, you're in deep......

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HEARTLAND TIMES LLC - 3 y ago

0

YOUR TECH SUPPORT SUCKS AND THERE IS NOW A WEB SITE

WWW.PANASONICCORPORATIONSUCKS.COM ON THE INTERNET.

WE HAVE 2 RADIO STATIONS AND 149 NEWSPAPERS AND A FAXTEL 2000 SYSTEM THAT CAN MAKE 2,000 A DAY IN OUR AREA. I HAVE FOUGHT WITH BIGGER COMPANIES THAN YOURS IN MY PAST YEARS AND YOU HAVE STUPID PEOPLE THAT DO NOT KNOW ABOUT THE PRODUCTS!!!!!!!!!!!!!! ANYONE THAT WANTS TO FIGHT WITH PANASONIC OVER THE NEXT 10 YEARS CAN CONTACT ME AT (hidden) AND I WILL SHARE MY EXPERIENCE AND I AM A SENIOR CITIZEN AND IT IS TO BAD I HAVE TO FIGHT

MORT SULLIVAN

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Ema M - 1 y 128 d ago

0

PANASONIC SUCKS! CUSTOMER SERVICE IS TRASH, THEIR EMPLOYEES ARE GARBAGE, UNPROFESSIONAL AND DISGUSTING!

NEVER AGAIN WILL I PURCHASE FROM PANASONIC!

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Bone Ranger - 275 d ago

1

I ried contacting Panasonic and am still trying. Then I saw all of these negative comments and am thinking PANASONIC does not take them seriously. I am re-thinking Panasonic for future purchases.

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TECH SUPPORT SUCKS - 176 d ago

1

Worst Customer Interface - TECH SUPPORT SUCKS. Punitive hold times (2-3 HOURS), with a recorded-loop message "for faster service, use our chat feature"

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Charlie James Brown - 1 y 246 d ago

Hello...

I am a 71 year old man who recently had the misfortune to dropping my old lumix camera on concrete. It was beyond repair. Today I went to my nearest Costco in Kennesaw, Ga. and bought the only lumix model they had. Of course it has many features on it I do not understand nor do I care to. I simply want to be able to focus, maybe zoom in and take photos as I did before. Save the movies, bluetooth, wifi and other stuff for the kids.

You have made me feel like an idiot which I assure you I am not with all the multi faceted features on this DMCzs60 camera! Have you any idea of the degradation a person of my age feels when he can't even operate a simple camera to take photos anymore? I consider the owners manual not worth the paper its written on with terminology and acronyms etc. I haven't a clue of what it refers to. I tried to go online to see if I might find a video to help me. NEGATIVE. A great product I am sure, but why couldn't you have included cd video to help old folks like myself who's birth date precludes that of televisions. Yes, I do try to keep up with the every day changing of technology but this old Vietnam vet has to tell you folks up there at the top you ASSUME too much from folks of my era and we all know what that means. In conclusion I guess I will be returning this product for my money back sadly, since I haven't the time left to go to college and learn how to operate it. Not to worry, those of my generation will all be dead within the next decade or two and you all will not have to waste your time on us!

A picture being worth a 1000 words would have helped. Money isn't the object at this stage I would gladly paid for a cd tutorial of this model. Instead I'll give up taking photos and do more things at the gun range or metal detecting.

Most sincerely, Charlie James Brown, author of RAMBLINGS 2017, Fulton books, available online globally

580 Austin Drive

Douglasville, Georgia 30134-5195 land line only- (hidden)

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Thank you for your service!!! - 176 d 5 s ago

5

Thank you for your service!!!

Flagged for review. 

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