Information, reviews and public commentary for US companies

 

Panasonic

Rating
0.7
Web
www.panasonic.com
Address
One Panasonic Way
Seacaucus, NJ
07094
Phone
(201) 348-7000
Twitter IDs
@panasonic
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Steve - 4 d 13 m ago

I purchased a cordless phone with answering machine (KX-TG3752). This is my 2nd try, I purchased another model two weeks ago and both had the same problem. The message on the answering machine is playing two messages simultaneously, the prerecorded one and another -- and at the end of both it says messages full but then will take the message. I tried recording over it but then it just had my message and another one playing simultaneously. HELP!

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Corky - 4 d 18 h ago

I purchased a Panasonic LUMIX camera and would like a USB cord to put what might be good photos on the computer. Twice I have been sent the wrong cord. Perhaps I purchased the wrong camera?

The model number is DMC-ZC60.

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TINO - 14 d ago

Well i have looked all over for a

Panasonic AJPCD2GPJ Single Slot P2 Memory Card Drive

and no response so please advise me on what to do

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JARS Electric Corp - 34 d 6 m ago

0

Hello Panasonic:

I have a Customer who sought our help with the repair/replacement of his 6 month old Bathroom Combo Exhaust Fan/LED Light Kit; Model # FV-11VFL4.

With some troubleshooting, we traced the problem to either a weak motor, or a bad start capacitor; either of which should not have failed in only 6 months !!

During my 27 years as an Electrical Contractor, I had always regarded Panasonic as being one of the top Manufacturers when advising the best, and most quiet Bathroom Fans on the market. After today however, I really don't think I'll be doing that anymore !

I cannot/will not promote a product which may have compromised their long time standards, and now produces a high priced, inferior product.

If it weren't for the preservation of my Customer's Bathroom Ceiling, we'd be removing the Panasonic Unit, and replacing it with a low sone Nutone or Broan. But in effort to be as neat and as unobtrusive as possible, I must now go 'in search of' for a Panasonic distributor who might have a Motor and Capacitor in stock, or who may be able to get parts in a relatively short amount of time.

If someone from Panasonic could help me ASAP..... please contact me ASAP at: (hidden)

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M Loeb - 34 d 18 h ago

1

My name is Marvin Loeb. I purchased a Panasonic cell phone some time ago. I am having a problem with the voice mail message. It says, "please leave a message", then it says, "this mailbox is full". I know if's not full because I delete messages on a daily basis.

I contacted tech support at Panasonic and they said there is nothing they can do. Is there anything you can do for me? They didn't even offer to refer me to someone who could help me. I would certainly appreciate it if someone can contact me to take care of this issue. Please call me at (hidden) or, if it says, "Mailbox is full", please call me on another cell phone, (hidden). It's imperative that I have this taken care of right away, as I receive important calls.

Thank you.

M Loeb

Panasonic Phone Model No. KX-TGF570

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J. Tate - 42 d 18 h ago

0

I have a Panasonic PV-M2043 TV/vHS combination. the TV works fine. The VHS rejects the tapes when inserted. I called your "Customer Service" to obtain information on whether or not the machine can be repaired. I was instructed to pay $5 for a "good faith" deposit which would enable me to speak with someone and then I could pay $42 !

I simply want information about the possibility of repair of an older product. What you offer is not "Customer Service". It is "Customer Rip Off". Shame on you.

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Charlie James Brown - 48 d 13 h ago

Hello...

I am a 71 year old man who recently had the misfortune to dropping my old lumix camera on concrete. It was beyond repair. Today I went to my nearest Costco in Kennesaw, Ga. and bought the only lumix model they had. Of course it has many features on it I do not understand nor do I care to. I simply want to be able to focus, maybe zoom in and take photos as I did before. Save the movies, bluetooth, wifi and other stuff for the kids.

You have made me feel like an idiot which I assure you I am not with all the multi faceted features on this DMCzs60 camera! Have you any idea of the degradation a person of my age feels when he can't even operate a simple camera to take photos anymore? I consider the owners manual not worth the paper its written on with terminology and acronyms etc. I haven't a clue of what it refers to. I tried to go online to see if I might find a video to help me. NEGATIVE. A great product I am sure, but why couldn't you have included cd video to help old folks like myself who's birth date precludes that of televisions. Yes, I do try to keep up with the every day changing of technology but this old Vietnam vet has to tell you folks up there at the top you ASSUME too much from folks of my era and we all know what that means. In conclusion I guess I will be returning this product for my money back sadly, since I haven't the time left to go to college and learn how to operate it. Not to worry, those of my generation will all be dead within the next decade or two and you all will not have to waste your time on us!

A picture being worth a 1000 words would have helped. Money isn't the object at this stage I would gladly paid for a cd tutorial of this model. Instead I'll give up taking photos and do more things at the gun range or metal detecting.

Most sincerely, Charlie James Brown, author of RAMBLINGS 2017, Fulton books, available online globally

580 Austin Drive

Douglasville, Georgia 30134-5195 land line only- (hidden)

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Mary Berry - 69 d 14 h ago

I have been trying to find a quality cordless phone. I thought I had with the Panasonic TGDS532W. I loved the call block key and the call announcement feature. However, I returned the phone for the following:

Even at the highest level, I could not hear messages left on the answering machine; the caller announcement cannot be heard unless you are located near the phone when the all comes in. When will the next version of these phones be produced. I would also like to suggest that the light that used to be at the top of the phone when calls come in (and could also be used to indicate the .answering machine has messages) be returned to this model, and well as the two volume issues I mentioned above be resolved. When will new versions be out? Appreciate the opportunity to comment.

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Christine Patrick Lawlor - 102 d 19 h ago

I have a. Huge complaint about my 55" flat smart tv I've had for only 3 1/2 years and it completely died I'm not a happy customer it turned black and the led indicator keep blinking so I did everything I was supposed to and plugged in again and counted the blinks it was 13 And now what are you going to do for me I'm not happy at all

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pmurt dlanod - 116 d 16 h ago

1

What do you expect from a company founded, owned and operated by yellow gooks?. We should have nuked a few million more of them.

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Anonymous - 129 d 15 h ago

0

One of the worse customer service I have ever dealt with. I will never buy Panasonic again. Bought a phone set and in less than 2 month, one of the wireless cradles that charges the phone quit working and i could not even get a replacement for the small plastic cradle for that one phone.

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"Uncle Pete" - 132 d 18 h ago

"Dear President" may not respond or help - nor will resellers claiming to be Panasonic - nor will support or "chat" online - nor calling the person who answers by calling (hidden) (who says "yes, this is corporate, but no people work here). But calling (hidden) and asking for that person's supervisor WILL get you to a REAL human being (and if you are lucky, his name is Michael) who is very caring and considerate and willing to do all in his power to assist AND will call you back to be sure your issue is resolved. THANK YOU MICHAEL!

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A C BEHERA - 209 d 9 h ago

1

DEAR SIR,

I WANT SUITABLE ACTION REPLY FROM DEAR PRESIDENT .

WHY THERE IS NO REPLY TO MY GRIEVANCES .

PLEASE EXPEDITE. THANKS .REGARDS.

A C BEHERA

KOLKATA- PHONE(hidden)9

MOBILE :(hidden)

EMAIL (hidden)

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A C BEHERA - 209 d 9 h ago

DEAR SIR,

I WANT SUITABLE ACTION REPLY FROM DEAR PRESIDENT .

WHY THERE IS NO REPLY TO MY GRIEVANCES .

PLEASE EXPEDITE. THANKS .REGARDS.

A C BEHERA

KOLKATA- PHONE(hidden)9

MOBILE :(hidden)

EMAIL (hidden)

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R R MOORE - 217 d 23 h ago

5

We purchased a Panasonic 120 Watt Home Theater System and have been very pleased with it. Unfortunately, we have lost the remote control and need to find out if it is possible to purchase a replacement remote and, if so, where might we do so? I cannot seem to locate this information on the various websites. Your response will be appreciated.

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A C BEHERA - 227 d 7 h ago

DEAR PRESIDENT, ATTN SRI KAZUHIRO TSUGA GOOD MORNING. WE HAD PURCHASED A PANASONIC LED TV WITH MODEL NIO TH-40A300DX,SERIAL NO OLX115782H-00954 ON 13-01-2015.. THIS TELEVISION SET HAS BEEN DAMAGED AND THERE IS NO DISPLAY ON THE SCREEN.THE SHOP FROM WHERE IT WAS PUCHASED SAY THE WARRANTY HAS BEEN EXPIRED. DOES IT MEAN YOUR PRODUCT IS SO INFERIOR IT LASTS ONLY FOR TWO YEARS? WHY SUCH PRODUCTS ARE SOLD IN THE MARKET WHICH DIRECTLY DOWN GRADES THE NAME OF PANASONIC. IT WAS SUCH A ESTABLISHED COMPANY ON WHICH WE HAVE MANY YEARS OF TRUST. NOW WITH FAILURE OF YOUR PRODUCT WITH IN A PERIOD OF TWO YEARS PUTS US IN THE BACK SEAT TO THINK ON YOUR PRODUCT QUALITY. IF YOU HAVE SOL;D SUB STANDARD PRODUCTS IN THE MARKET YOU ARE GOING TO LOSE THE IMAGE OF YOUR COMPANY ALONG WITH PRODUCT VALUE. WE BOUGHT YOUR PRODUCT THINKING WE BUY A PRODUCT WORTH ITS VALUE.IMAGINE A PRODUCT OF RUPEES FORTY THOUSAND LASTS ONLY FOR TWO YEARS .IT IS NOT AT ALL ACCEPTABLE. PLEASE CONFIRM THAT ALL YOUR PRODUCTS ARE SUB-STANDARD NOW A DAYS. IF YOU ARE STILL MAINTAINING A GLOBAL QUALITY PRODUCER PLEASE ADVISE THE SHOP TO REPLACE THE PRODUCT. WE ARE TOTALLY AGGRIEVED AND SAD. BY REPLACING NOT ONLY YOU RESTORE YOUR IMAGE BUT YOUR PRODUCT WILL COMMAND A BETTER VALUE IN THE MARKET. I WANT A REPLY TO MY THIS MESSAGE FROM YOU AS CEO OF THE COMPANY. WITH KIND REGARDS A C BEHERA ADDRESS: SAIL,ISPAT BHAWAN ,40 JLN ROAD,,3RD FLOOR MOBILE NO (hidden) KOLKATA-700071,WEST BENGAL ,INDIA (hidden). ADDRESS OF THE SHOP . PATRA ELECTRONICS,PLOT NO HIG 42A,NH-5,BARAMUNDA COLONY ,BHUBANESWAR --751003,ODISHA,INDIA PHONE NO ..0(hidden) BHUBANESWAR HOUSE ADDRESS C/O KALANDI CHARAN BEHERA,HOUSE/PLOT NO 780,,LAXMISAGAR ,BHUBANESWAR PHONE NO (hidden)4 PLEASE TAKE ACTION AND RESTORE YOUR IMAGE.SIRS. COPY TO __EXECUTIVE VICE PRESIDENT SRI YOSHIO ITO SR MNGMT EXECUTIVE OFFICER :--YOSHIYUKI MUYABE VICE CHAIRMAN:--MAYAYUKI MATSUSHITA

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Anonymous - 249 d 20 h ago

0

unable to talk to a person

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Joe Occhiuti - 278 d 19 h ago

0

My son purchased a new phone system in July 2017 and registered it right away. Called last week to ask a question week and was told it was registered.

I called to day August 16,2017 and was told that my phone was out of warranty. Panasonic has the poorest customer service that I have ever experienced and I have been around for eighty years. I hope some one from their home office reads this.

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Anonymous - 1 y ago

0

Your Panasonic phone tech service NEVER HELPS. i am an elderly person and have tried many ways to reach your company for help with my new phone. i am put on long waits for help and then suddenly everything stops. I try to reach through the www.tech service help but nothing works. I have tried multiple times or multiple days. I purchased my phone in June of 2016 and have never heard from anyone. I recommend to everyone to NEVER PURCHASE THIS PHONE. Panasonic DOES NOT CARE ABOUT THEIR CUSTOMERS. Also, the Panasonic operating booklet is the most difficult operating booklet I have ever encountered. I talked to the people where I purchased this phone and they agree that you operating booklet is terrible., Unfortunately I wish they had told me this before I purchased the phone from them.

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HEARTLAND TIMES LLC - 1 y 201 d ago

0

YOUR TECH SUPPORT SUCKS AND THERE IS NOW A WEB SITE

WWW.PANASONICCORPORATIONSUCKS.COM ON THE INTERNET.

WE HAVE 2 RADIO STATIONS AND 149 NEWSPAPERS AND A FAXTEL 2000 SYSTEM THAT CAN MAKE 2,000 A DAY IN OUR AREA. I HAVE FOUGHT WITH BIGGER COMPANIES THAN YOURS IN MY PAST YEARS AND YOU HAVE STUPID PEOPLE THAT DO NOT KNOW ABOUT THE PRODUCTS!!!!!!!!!!!!!! ANYONE THAT WANTS TO FIGHT WITH PANASONIC OVER THE NEXT 10 YEARS CAN CONTACT ME AT (hidden) AND I WILL SHARE MY EXPERIENCE AND I AM A SENIOR CITIZEN AND IT IS TO BAD I HAVE TO FIGHT

MORT SULLIVAN

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Clanghead - 5 y 274 d ago

I love your DJS400 Series Headphones @Panasonic when are you gonna bring back the Shock Waves that vibrate?

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PanasonicDirect - 5 y 274 d ago

@iArnaud @panasonic @PanasonicFrance The manufacturer of the universal remote.

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iArnaud - 5 y 274 d ago

@PanasonicDirect how I know the manufacturer? @panasonic @PanasonicFrance

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PanasonicDirect - 5 y 274 d ago

@iArnaud @panasonic @PanasonicFrance Universal remote codes are determine by remote mnfcr check out their latest codes.

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iArnaud - 5 y 274 d ago

I'm looking for the code to set an universal remote w/ the tx-l32e5e. No success!? Some help? @panasonic @PanasonicDirect @PanasonicFrance

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