Information, reviews and public commentary for US companies

 

Panasonic

Rating
1.222222
Web
www.panasonic.com
Address
One Panasonic Way
Seacaucus, NJ
07094
Phone
(201) 348-7000
Twitter IDs
@panasonic
General profile image

unhappy customer - 43 d 12 h ago

0

I purchased several Panasonic phones from Best Buy...I had to download the users manual from their website because the one included in the box was insufficient. I read all 48 pages, and then called customer support...I spoke to a woman who could not walk me through what I needed to do, she read directly from the manual and was confused as to how to resolve the problem. I then asked for a manager, and was told one was not available....I purchased two other Panasonic items, all of which will be returned.

I also called and left message for Julie Ann Bauer, head of Consumer Products for North America, but have yet to hear back. I will never purchase another product from Panasonic again. Very unhappy customer.

General profile image

Former Customer - 9 h 35 m ago

0

A Human Being will never answer their phone.

General profile image

Anonymous - 28 d ago

0

I'm purchase the PANASONIC 1.5ton window AC, m AC is not proper cooling, not cool my room, I'm complain,engenior visit my house,say my ac is good your room is not cool this is your problem.and very miss bahivour plz help me urgent basis, but you not help I'm going to consumer court.

General profile image

Roger the Chef in Boston - 33 d 7 h ago

5

I have owned 2 Panasonic Electric Razors (Smooth Operators) wet dry and have worked great for 22 years. and love all panasonic products so I'm not sure why the negative reviews but my lifetime experience with their products is great, i wish they made cars

General profile image

GKat - 34 d 8 h ago

0

Worst Customer Interface. Punitive hold times (2-3 HOURS), with a recorded-loop message "for faster service, use our chat feature". Broken Chat support never produces a representative. I posted a chat 3 hours ago, that still has had no response.

There's either a massive strike of all its public-facing departments, or Panasonic hates its customers and doesn't want to deal with them.

General profile image

Ossining - 71 d 13 h ago

1

Cordless phone model KX-TG6471 (tag on back of phone). Time display on phone will NOT hold daylight savings time like we have in New York. I googled this model # and nothing comes up. I have this phone many years and have been happy with it, except that once yearly can not change the time on the display. To contact Panasonic customer service is problematic. Any suggestions? And please, don't tell this old woman on a fixed income to buy a new phone !! Thank you. Ossining NY

General profile image

HEARTLAND TIMES LLC - 2 y 200 d ago

0

YOUR TECH SUPPORT SUCKS AND THERE IS NOW A WEB SITE

WWW.PANASONICCORPORATIONSUCKS.COM ON THE INTERNET.

WE HAVE 2 RADIO STATIONS AND 149 NEWSPAPERS AND A FAXTEL 2000 SYSTEM THAT CAN MAKE 2,000 A DAY IN OUR AREA. I HAVE FOUGHT WITH BIGGER COMPANIES THAN YOURS IN MY PAST YEARS AND YOU HAVE STUPID PEOPLE THAT DO NOT KNOW ABOUT THE PRODUCTS!!!!!!!!!!!!!! ANYONE THAT WANTS TO FIGHT WITH PANASONIC OVER THE NEXT 10 YEARS CAN CONTACT ME AT (hidden) AND I WILL SHARE MY EXPERIENCE AND I AM A SENIOR CITIZEN AND IT IS TO BAD I HAVE TO FIGHT

MORT SULLIVAN

General profile image

Ema M - 294 d 12 h ago

0

PANASONIC SUCKS! CUSTOMER SERVICE IS TRASH, THEIR EMPLOYEES ARE GARBAGE, UNPROFESSIONAL AND DISGUSTING!

NEVER AGAIN WILL I PURCHASE FROM PANASONIC!

General profile image

Bone Ranger - 76 d 15 h ago

1

I ried contacting Panasonic and am still trying. Then I saw all of these negative comments and am thinking PANASONIC does not take them seriously. I am re-thinking Panasonic for future purchases.

General profile image

DELORES WELCHEL - 98 d 9 h ago

5

I have panasonic microwave that was purchased in august 1993 never replaced anything and still going strong. That you panasonic .

General profile image

DL - 117 d 6 h ago

0

I bought a Panasonic LX10 camera six months ago. After bringing it to the beach, lens got stuck with sand and can no longer be used. I had it checked and Panasonic Philippines insisted I mishandled and dropped the camera so they will not cover under warranty. Their proof I mishandled it? They saw a scratch in the LCD. They did not even check that it was just the screen protector with a scratch. I removed the screen protector and guess what? Good as new no scratches 100%! They now want me to buy a new lens worth $300. For a 6 month old camera this is ridiculous! I did not know that Panasonic camera cannot be used in places where there are dirt and sand. They should have a warning that their camera is only for indoors

General profile image

DR JAY - 280 d 13 h ago

0

DON'T BUY PANASONIC! I ALWAYS THOUGHT THAT THEIR PRODUCTS WERE EXCELLENT, BUT THAT WAS THEN AND THIS IS NOW. Their microwaves suck....no, they SUCK, BIG TIME! Just brought mine in for service and was returned to me broken! Panasonic says i have to bring it in to this guy 3 times and have him attempt to repair it. Not gonna happen. And i'm not going to buy Panasonic again. STAY AWAY!

General profile image

DL - 163 d 10 h ago

0

I agree on their micrwaves & the customer service is even worse

Don't do what they say they will

If I get no response the 3rd time I am off to the BBB my micro was

Under warranty when I started with them

I have never heard of the glass turntable breaking into 3 pieces

While in use. Won't buy again

General profile image

Anonymous - 252 d 6 h ago

5

Can y'all build me a Panasonic 600 LSK with the capability to play a 3.5 floppy disk

General profile image

Ema M - 294 d 12 h ago

0

Unreal the pathetic customer service such a big company has to those that are the ones that keep them open is SICKENING! USELESS PATHETIC COMPANY! I WILL MAKE SURE TO LET VIA TWITTER, INSTAGRAM, FB, WHICHEVER WAY POSSIBLE FOR CONSUMERS ****NOT TO BUY FROM PANASONIC**** SUCH A DISGUSTING CUSTOMER SERVICE / COMPANY!

General profile image

Nikhil - 1 y ago

4

I bought a Panasonic eluga Ray 700 phone but didn't get any update.

So please can you update software version

of Panasonic eluga Ray 700

General profile image

Phil - 1 y ago

1

I cannot believe my Panasonic flash over has been in the safety department in NJ for month and half I mailed it in on May 6, 2018 and they still have not given me when it will be returned I need help no one can seem to find out what is going on now. Case #09248622. Please contact me asap today.

General profile image

Norman Malkin - 1 y ago

4

Norman Malkin

2040 Inglewood Road

Holland, OH 43528

Tel. (hidden)

e-mail: (hidden)

General profile image

Steve - 1 y ago

I purchased a cordless phone with answering machine (KX-TG3752). This is my 2nd try, I purchased another model two weeks ago and both had the same problem. The message on the answering machine is playing two messages simultaneously, the prerecorded one and another -- and at the end of both it says messages full but then will take the message. I tried recording over it but then it just had my message and another one playing simultaneously. HELP!

General profile image

Corky - 1 y ago

I purchased a Panasonic LUMIX camera and would like a USB cord to put what might be good photos on the computer. Twice I have been sent the wrong cord. Perhaps I purchased the wrong camera?

The model number is DMC-ZC60.

General profile image

TINO - 1 y ago

Well i have looked all over for a

Panasonic AJPCD2GPJ Single Slot P2 Memory Card Drive

and no response so please advise me on what to do

General profile image

JARS Electric Corp - 1 y ago

0

Hello Panasonic:

I have a Customer who sought our help with the repair/replacement of his 6 month old Bathroom Combo Exhaust Fan/LED Light Kit; Model # FV-11VFL4.

With some troubleshooting, we traced the problem to either a weak motor, or a bad start capacitor; either of which should not have failed in only 6 months !!

During my 27 years as an Electrical Contractor, I had always regarded Panasonic as being one of the top Manufacturers when advising the best, and most quiet Bathroom Fans on the market. After today however, I really don't think I'll be doing that anymore !

I cannot/will not promote a product which may have compromised their long time standards, and now produces a high priced, inferior product.

If it weren't for the preservation of my Customer's Bathroom Ceiling, we'd be removing the Panasonic Unit, and replacing it with a low sone Nutone or Broan. But in effort to be as neat and as unobtrusive as possible, I must now go 'in search of' for a Panasonic distributor who might have a Motor and Capacitor in stock, or who may be able to get parts in a relatively short amount of time.

If someone from Panasonic could help me ASAP..... please contact me ASAP at: (hidden)

General profile image

M Loeb - 1 y ago

1

My name is Marvin Loeb. I purchased a Panasonic cell phone some time ago. I am having a problem with the voice mail message. It says, "please leave a message", then it says, "this mailbox is full". I know if's not full because I delete messages on a daily basis.

I contacted tech support at Panasonic and they said there is nothing they can do. Is there anything you can do for me? They didn't even offer to refer me to someone who could help me. I would certainly appreciate it if someone can contact me to take care of this issue. Please call me at (hidden) or, if it says, "Mailbox is full", please call me on another cell phone, (hidden). It's imperative that I have this taken care of right away, as I receive important calls.

Thank you.

M Loeb

Panasonic Phone Model No. KX-TGF570

General profile image

J. Tate - 1 y ago

0

I have a Panasonic PV-M2043 TV/vHS combination. the TV works fine. The VHS rejects the tapes when inserted. I called your "Customer Service" to obtain information on whether or not the machine can be repaired. I was instructed to pay $5 for a "good faith" deposit which would enable me to speak with someone and then I could pay $42 !

I simply want information about the possibility of repair of an older product. What you offer is not "Customer Service". It is "Customer Rip Off". Shame on you.

General profile image

Charlie James Brown - 1 y ago

Hello...

I am a 71 year old man who recently had the misfortune to dropping my old lumix camera on concrete. It was beyond repair. Today I went to my nearest Costco in Kennesaw, Ga. and bought the only lumix model they had. Of course it has many features on it I do not understand nor do I care to. I simply want to be able to focus, maybe zoom in and take photos as I did before. Save the movies, bluetooth, wifi and other stuff for the kids.

You have made me feel like an idiot which I assure you I am not with all the multi faceted features on this DMCzs60 camera! Have you any idea of the degradation a person of my age feels when he can't even operate a simple camera to take photos anymore? I consider the owners manual not worth the paper its written on with terminology and acronyms etc. I haven't a clue of what it refers to. I tried to go online to see if I might find a video to help me. NEGATIVE. A great product I am sure, but why couldn't you have included cd video to help old folks like myself who's birth date precludes that of televisions. Yes, I do try to keep up with the every day changing of technology but this old Vietnam vet has to tell you folks up there at the top you ASSUME too much from folks of my era and we all know what that means. In conclusion I guess I will be returning this product for my money back sadly, since I haven't the time left to go to college and learn how to operate it. Not to worry, those of my generation will all be dead within the next decade or two and you all will not have to waste your time on us!

A picture being worth a 1000 words would have helped. Money isn't the object at this stage I would gladly paid for a cd tutorial of this model. Instead I'll give up taking photos and do more things at the gun range or metal detecting.

Most sincerely, Charlie James Brown, author of RAMBLINGS 2017, Fulton books, available online globally

580 Austin Drive

Douglasville, Georgia 30134-5195 land line only- (hidden)

Other Reviews & Comments

Petco
betty Do you love betta fish? I wonder how many fish lovers would ... 

Great Clips, Inc.
Not your customer anymore Went in to a new Prosper, Tx location after hearing how gre ... 

Taco Bell Corp.
jeff mccann How do you eat a power bowl you guys to cheap to supply the ... 

Chrysler Group LLC
Gregory Scott Dear sir I have one question will you bring back the Dodge  ... 

American Home Shield
Jewell Hawkins I've been with ahs for over ten years my stove and refriger ... 

Wells Fargo & Company
I'm PhiladelphiaHazel McFadden trustee Sierra McFadden I didn't come to Warsaw because she was underage she's 23 now will be up there to your office she's my trustee December 2011 Beyond Elise France McFadden. I got into a ho ... 

Food Network
Food Network Boycott Sorry kids. We're boycotting all television filmed in Georg ... 

Fox News Network, LLC
Reply to Mad Max Thank you for your extremely well written comment. It refle ... 

Frys Food Stores
randomfrysemployee This has been the most unprofessional, greedy, two-faced, c ... 

Lowe's
Anonymous I am very dissatisfied with Lowes On Boston Road, Springfie ... 

Choice Home Warranty
Russ Do you have the direct number for Max on the resolution tea ... 

Gold's Gym International, Inc.
Stealers and Liars AWFUL MANAGEMENT. THEY CHEAT YOU OUT OF YOUR MONEY. FRAUDS. ... 

Toys R Us
Aiden Could you open a company called toy land

Dollar General
Anonymous I agree with you. Julie Moran is not a very good person. Wh ... 

Ashley Furniture
John Gelato Well it took me three days, two emails, a post and numerous ... 

Church's Chicken
Daryl cross Just visited the store on south Dixie street in odessa Texa ... 

The Directv Group, Inc.
Tanesha Yarbrough Direct TV is a freaking joke and damn thieves. How do you e ... 

Rooms To Go
Cat L. LONG story short... we've been waiting 3 months for furnitu ... 

AT&T
Steven I have been a long time subscriber of AT&T U-verse. Aft ... 

Panera Bread
Totally Disappointed in you BECCA! I can't believe I'm writing this as it pertains to this Pan ... 

General Motors
scott I have a tech question, My 2007 GMC Sierra had new brakes p ... 

Google Inc.
Derekhoehle My accounts have been hacked into I want them off of it and ... 

ESPN, Inc.
Peggy Would you please tell those announcers on ESPN to take abou ... 

Chick-fil-A, Inc.
Anonymous Unappreciated?? For your father's service?! What did you do ... 

Cheddars
Anonymous Wow after all that you say they drop food on the ground and ... 

The Home Depot, Inc.
Anonymous How much sense you think you make?

7-Eleven, Inc.
Anonymous this company is messed up in a big way.

Ford Motor Company
pistoff I don't buy ANYMORE FORD vehicles. When Obama was President ... 

Family Dollar Stores, Inc.
Sandy I am frequent the Monroe OH Family Dollar because it happen ... 

Giant Eagle, Inc.
Susan The Giant Eagle store in Heath/Newark is a disgrace. I have ... 

Bank of America Corporation
Juliet Ramdeen This morning I went to the bank while waiting on line to ma ... 

Petsmart
Bill S. Petsmart (chewy) just partnered with Bullmastiff Rescuers I ... 

Starbucks
Anonymous So since you suggested they open a corporate office in your ... 

Forever 21
Anonymous I order from forever 21 on may 9th it said it would be 5-7  ... 

Denny's
Jason Cook One more thing , since when is canned chili dog sauce worth ... 

P F Changs China Bistro Inc
Katie Today a group of 16 ladies had lunch at P.F.Changs in Parkm ... 

The Wendy's Company
Sonja B Just ate the new barbecue sauce and was so disgusted. I wil ... 

Lennox Industries
Pat Nelson An employee of Lennox who retired and has since passed away ... 

MetroPCS Communications, Inc.
Suzanne French Not happy with metro/t Mobil...

Bob's Discount Furniture
Pedro Hi my review There's a new store at Calumet city in ill I c ... 

Old Navy
Jill I agree it's soooo bad you cannot physically shop in that l ... 

Walgreens
Anonymous Walgreen 1200 clinton ave in Irvington nj im going back to  ... 

Rent a Center
Rebecca The rent a center here in rogersville Joe gibbons and Jorda ... 

TGI Friday's
robin booker Friday sucks.... My and Family had a HOrrible experience on ... 

Belk Incorporated
To Ms. Educated Did you proofread?

Office Depot
Layla I worked for OfficeDepot for over a year as a Print Supervi ... 

Target
Chinaboy Did you buy my Chinese products while you were at Walmart?  ... 

Buffalo Wild Wings
not acceptable MIllie at chapel ridge fort wayneindiana is the most attitu ... 

Wal-Mart Stores, Inc.
Joaquin I bought a total wireless card from Walmart in Indio Califo ...