Information, reviews and public commentary for US companies

 

Panasonic

Rating
1
Web
www.panasonic.com
Address
One Panasonic Way
Seacaucus, NJ
07094
Phone
(201) 348-7000
Twitter IDs
@panasonic
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R R MOORE - 11 h ago

5

We purchased a Panasonic 120 Watt Home Theater System and have been very pleased with it. Unfortunately, we have lost the remote control and need to find out if it is possible to purchase a replacement remote and, if so, where might we do so? I cannot seem to locate this information on the various websites. Your response will be appreciated.

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A C BEHERA - 10 d 19 h ago

DEAR PRESIDENT, ATTN SRI KAZUHIRO TSUGA GOOD MORNING. WE HAD PURCHASED A PANASONIC LED TV WITH MODEL NIO TH-40A300DX,SERIAL NO OLX115782H-00954 ON 13-01-2015.. THIS TELEVISION SET HAS BEEN DAMAGED AND THERE IS NO DISPLAY ON THE SCREEN.THE SHOP FROM WHERE IT WAS PUCHASED SAY THE WARRANTY HAS BEEN EXPIRED. DOES IT MEAN YOUR PRODUCT IS SO INFERIOR IT LASTS ONLY FOR TWO YEARS? WHY SUCH PRODUCTS ARE SOLD IN THE MARKET WHICH DIRECTLY DOWN GRADES THE NAME OF PANASONIC. IT WAS SUCH A ESTABLISHED COMPANY ON WHICH WE HAVE MANY YEARS OF TRUST. NOW WITH FAILURE OF YOUR PRODUCT WITH IN A PERIOD OF TWO YEARS PUTS US IN THE BACK SEAT TO THINK ON YOUR PRODUCT QUALITY. IF YOU HAVE SOL;D SUB STANDARD PRODUCTS IN THE MARKET YOU ARE GOING TO LOSE THE IMAGE OF YOUR COMPANY ALONG WITH PRODUCT VALUE. WE BOUGHT YOUR PRODUCT THINKING WE BUY A PRODUCT WORTH ITS VALUE.IMAGINE A PRODUCT OF RUPEES FORTY THOUSAND LASTS ONLY FOR TWO YEARS .IT IS NOT AT ALL ACCEPTABLE. PLEASE CONFIRM THAT ALL YOUR PRODUCTS ARE SUB-STANDARD NOW A DAYS. IF YOU ARE STILL MAINTAINING A GLOBAL QUALITY PRODUCER PLEASE ADVISE THE SHOP TO REPLACE THE PRODUCT. WE ARE TOTALLY AGGRIEVED AND SAD. BY REPLACING NOT ONLY YOU RESTORE YOUR IMAGE BUT YOUR PRODUCT WILL COMMAND A BETTER VALUE IN THE MARKET. I WANT A REPLY TO MY THIS MESSAGE FROM YOU AS CEO OF THE COMPANY. WITH KIND REGARDS A C BEHERA ADDRESS: SAIL,ISPAT BHAWAN ,40 JLN ROAD,,3RD FLOOR MOBILE NO --(hidden) KOLKATA-700071,WEST BENGAL ,INDIA --(hidden). ADDRESS OF THE SHOP . PATRA ELECTRONICS,PLOT NO HIG 42A,NH-5,BARAMUNDA COLONY ,BHUBANESWAR --751003,ODISHA,INDIA PHONE NO ..0(hidden) BHUBANESWAR HOUSE ADDRESS C/O KALANDI CHARAN BEHERA,HOUSE/PLOT NO 780,,LAXMISAGAR ,BHUBANESWAR PHONE NO (hidden)4 PLEASE TAKE ACTION AND RESTORE YOUR IMAGE.SIRS. COPY TO __EXECUTIVE VICE PRESIDENT SRI YOSHIO ITO SR MNGMT EXECUTIVE OFFICER :--YOSHIYUKI MUYABE VICE CHAIRMAN:--MAYAYUKI MATSUSHITA

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Anonymous - 33 d 8 h ago

0

unable to talk to a person

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Joe Occhiuti - 62 d 8 h ago

0

My son purchased a new phone system in July 2017 and registered it right away. Called last week to ask a question week and was told it was registered.

I called to day August 16,2017 and was told that my phone was out of warranty. Panasonic has the poorest customer service that I have ever experienced and I have been around for eighty years. I hope some one from their home office reads this.

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Anonymous - 175 d 6 h ago

0

Your Panasonic phone tech service NEVER HELPS. i am an elderly person and have tried many ways to reach your company for help with my new phone. i am put on long waits for help and then suddenly everything stops. I try to reach through the www.tech service help but nothing works. I have tried multiple times or multiple days. I purchased my phone in June of 2016 and have never heard from anyone. I recommend to everyone to NEVER PURCHASE THIS PHONE. Panasonic DOES NOT CARE ABOUT THEIR CUSTOMERS. Also, the Panasonic operating booklet is the most difficult operating booklet I have ever encountered. I talked to the people where I purchased this phone and they agree that you operating booklet is terrible., Unfortunately I wish they had told me this before I purchased the phone from them.

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HEARTLAND TIMES LLC - 1 y ago

0

YOUR TECH SUPPORT SUCKS AND THERE IS NOW A WEB SITE

WWW.PANASONICCORPORATIONSUCKS.COM ON THE INTERNET.

WE HAVE 2 RADIO STATIONS AND 149 NEWSPAPERS AND A FAXTEL 2000 SYSTEM THAT CAN MAKE 2,000 A DAY IN OUR AREA. I HAVE FOUGHT WITH BIGGER COMPANIES THAN YOURS IN MY PAST YEARS AND YOU HAVE STUPID PEOPLE THAT DO NOT KNOW ABOUT THE PRODUCTS!!!!!!!!!!!!!! ANYONE THAT WANTS TO FIGHT WITH PANASONIC OVER THE NEXT 10 YEARS CAN CONTACT ME AT 402 320-2000 AND I WILL SHARE MY EXPERIENCE AND I AM A SENIOR CITIZEN AND IT IS TO BAD I HAVE TO FIGHT

MORT SULLIVAN

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Clanghead - 5 y 58 d ago

I love your DJS400 Series Headphones @Panasonic when are you gonna bring back the Shock Waves that vibrate?

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PanasonicDirect - 5 y 58 d ago

@iArnaud @panasonic @PanasonicFrance The manufacturer of the universal remote.

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iArnaud - 5 y 58 d ago

@PanasonicDirect how I know the manufacturer? @panasonic @PanasonicFrance

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PanasonicDirect - 5 y 58 d ago

@iArnaud @panasonic @PanasonicFrance Universal remote codes are determine by remote mnfcr check out their latest codes.

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iArnaud - 5 y 58 d ago

I'm looking for the code to set an universal remote w/ the tx-l32e5e. No success!? Some help? @panasonic @PanasonicDirect @PanasonicFrance

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lover2_m - 5 y 59 d ago

@Panasonic can u help me to maintain my TV . I just buy it before 1 year. I have problem in the picture it can't display but there is audio!

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ToniLHommedieu - 5 y 59 d ago

Do you put complaints on this web site? Apparently not.@panasonic

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buckwinthrop - 5 y 59 d ago

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Aarons_Inc - 5 y 62 d ago

Our sponsors help bring your #TV to life! #FF our valued partners @HP, @JVC_USA, @LGUS, @Panasonic, @Sony, @Samsungtweets, and @Toshiba!

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