Information, reviews and public commentary for US companies

 

Panasonic

Rating
1.272727
Web
www.panasonic.com
Address
One Panasonic Way
Seacaucus, NJ
07094
Phone
(201) 348-7000
Twitter IDs
@panasonic
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Poor idiot that purchased - 7 h 15 s ago

0

This Panasonic sucks to put it in simple terms. If you want headaches, poor technical service, difficulty in access useful assistance without paying even when you've setup the system straight out of the box new, you're in deep......

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DR JAY - 1 y ago

0

DON'T BUY PANASONIC! I ALWAYS THOUGHT THAT THEIR PRODUCTS WERE EXCELLENT, BUT THAT WAS THEN AND THIS IS NOW. Their microwaves suck....no, they SUCK, BIG TIME! Just brought mine in for service and was returned to me broken! Panasonic says i have to bring it in to this guy 3 times and have him attempt to repair it. Not gonna happen. And i'm not going to buy Panasonic again. STAY AWAY!

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DL - 225 d 8 h ago

0

I agree on their micrwaves & the customer service is even worse

Don't do what they say they will

If I get no response the 3rd time I am off to the BBB my micro was

Under warranty when I started with them

I have never heard of the glass turntable breaking into 3 pieces

While in use. Won't buy again

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DEAD ON!!! PRODUCTS WERE EXCELLENT, BUT THAT WAS THEN AND THIS IS NOW. - 39 d 11 h ago

1

DEAD ON!!! PRODUCTS WERE EXCELLENT, BUT THAT WAS THEN AND THIS IS NOW.

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HEARTLAND TIMES LLC - 2 y 262 d ago

0

YOUR TECH SUPPORT SUCKS AND THERE IS NOW A WEB SITE

WWW.PANASONICCORPORATIONSUCKS.COM ON THE INTERNET.

WE HAVE 2 RADIO STATIONS AND 149 NEWSPAPERS AND A FAXTEL 2000 SYSTEM THAT CAN MAKE 2,000 A DAY IN OUR AREA. I HAVE FOUGHT WITH BIGGER COMPANIES THAN YOURS IN MY PAST YEARS AND YOU HAVE STUPID PEOPLE THAT DO NOT KNOW ABOUT THE PRODUCTS!!!!!!!!!!!!!! ANYONE THAT WANTS TO FIGHT WITH PANASONIC OVER THE NEXT 10 YEARS CAN CONTACT ME AT (hidden) AND I WILL SHARE MY EXPERIENCE AND I AM A SENIOR CITIZEN AND IT IS TO BAD I HAVE TO FIGHT

MORT SULLIVAN

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Ema M - 1 y ago

0

PANASONIC SUCKS! CUSTOMER SERVICE IS TRASH, THEIR EMPLOYEES ARE GARBAGE, UNPROFESSIONAL AND DISGUSTING!

NEVER AGAIN WILL I PURCHASE FROM PANASONIC!

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Bone Ranger - 138 d 13 h ago

1

I ried contacting Panasonic and am still trying. Then I saw all of these negative comments and am thinking PANASONIC does not take them seriously. I am re-thinking Panasonic for future purchases.

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TECH SUPPORT SUCKS - 39 d 11 h ago

1

Worst Customer Interface - TECH SUPPORT SUCKS. Punitive hold times (2-3 HOURS), with a recorded-loop message "for faster service, use our chat feature"

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GKat - 96 d 6 h ago

0

Worst Customer Interface. Punitive hold times (2-3 HOURS), with a recorded-loop message "for faster service, use our chat feature". Broken Chat support never produces a representative. I posted a chat 3 hours ago, that still has had no response.

There's either a massive strike of all its public-facing departments, or Panasonic hates its customers and doesn't want to deal with them.

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Worst Customer Interface. Punitive hold times (2-3 HOURS), with a recorded-loop message "for faster service, use our chat feature" - 39 d 11 h ago

1

Worst Customer Interface. Punitive hold times (2-3 HOURS), with a recorded-loop message "for faster service, use our chat feature"

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Charlie James Brown - 1 y 110 d ago

Hello...

I am a 71 year old man who recently had the misfortune to dropping my old lumix camera on concrete. It was beyond repair. Today I went to my nearest Costco in Kennesaw, Ga. and bought the only lumix model they had. Of course it has many features on it I do not understand nor do I care to. I simply want to be able to focus, maybe zoom in and take photos as I did before. Save the movies, bluetooth, wifi and other stuff for the kids.

You have made me feel like an idiot which I assure you I am not with all the multi faceted features on this DMCzs60 camera! Have you any idea of the degradation a person of my age feels when he can't even operate a simple camera to take photos anymore? I consider the owners manual not worth the paper its written on with terminology and acronyms etc. I haven't a clue of what it refers to. I tried to go online to see if I might find a video to help me. NEGATIVE. A great product I am sure, but why couldn't you have included cd video to help old folks like myself who's birth date precludes that of televisions. Yes, I do try to keep up with the every day changing of technology but this old Vietnam vet has to tell you folks up there at the top you ASSUME too much from folks of my era and we all know what that means. In conclusion I guess I will be returning this product for my money back sadly, since I haven't the time left to go to college and learn how to operate it. Not to worry, those of my generation will all be dead within the next decade or two and you all will not have to waste your time on us!

A picture being worth a 1000 words would have helped. Money isn't the object at this stage I would gladly paid for a cd tutorial of this model. Instead I'll give up taking photos and do more things at the gun range or metal detecting.

Most sincerely, Charlie James Brown, author of RAMBLINGS 2017, Fulton books, available online globally

580 Austin Drive

Douglasville, Georgia 30134-5195 land line only- (hidden)

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Thank you for your service!!! - 39 d 11 h ago

5

Thank you for your service!!!

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JARS Electric Corp - 1 y 95 d ago

0

Hello Panasonic:

I have a Customer who sought our help with the repair/replacement of his 6 month old Bathroom Combo Exhaust Fan/LED Light Kit; Model # FV-11VFL4.

With some troubleshooting, we traced the problem to either a weak motor, or a bad start capacitor; either of which should not have failed in only 6 months !!

During my 27 years as an Electrical Contractor, I had always regarded Panasonic as being one of the top Manufacturers when advising the best, and most quiet Bathroom Fans on the market. After today however, I really don't think I'll be doing that anymore !

I cannot/will not promote a product which may have compromised their long time standards, and now produces a high priced, inferior product.

If it weren't for the preservation of my Customer's Bathroom Ceiling, we'd be removing the Panasonic Unit, and replacing it with a low sone Nutone or Broan. But in effort to be as neat and as unobtrusive as possible, I must now go 'in search of' for a Panasonic distributor who might have a Motor and Capacitor in stock, or who may be able to get parts in a relatively short amount of time.

If someone from Panasonic could help me ASAP..... please contact me ASAP at: (hidden)

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Contractor - San Francisco, CA - 39 d 11 h ago

1

I had the exact same experience! I also ordered a replacement part and twice now, the contract company that does all the part distribution has sent me the wrong part! This has been a HUGE WASTE OF MY TIME and I cannot ever seem to get the help I need!!!

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unhappy customer - 105 d 10 h ago

0

I purchased several Panasonic phones from Best Buy...I had to download the users manual from their website because the one included in the box was insufficient. I read all 48 pages, and then called customer support...I spoke to a woman who could not walk me through what I needed to do, she read directly from the manual and was confused as to how to resolve the problem. I then asked for a manager, and was told one was not available....I purchased two other Panasonic items, all of which will be returned.

I also called and left message for Julie Ann Bauer, head of Consumer Products for North America, but have yet to hear back. I will never purchase another product from Panasonic again. Very unhappy customer.

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Former Customer - 62 d 7 h ago

0

A Human Being will never answer their phone.

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Anonymous - 89 d 19 h ago

0

I'm purchase the PANASONIC 1.5ton window AC, m AC is not proper cooling, not cool my room, I'm complain,engenior visit my house,say my ac is good your room is not cool this is your problem.and very miss bahivour plz help me urgent basis, but you not help I'm going to consumer court.

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Roger the Chef in Boston - 95 d 5 h ago

5

I have owned 2 Panasonic Electric Razors (Smooth Operators) wet dry and have worked great for 22 years. and love all panasonic products so I'm not sure why the negative reviews but my lifetime experience with their products is great, i wish they made cars

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Ossining - 133 d 10 h ago

1

Cordless phone model KX-TG6471 (tag on back of phone). Time display on phone will NOT hold daylight savings time like we have in New York. I googled this model # and nothing comes up. I have this phone many years and have been happy with it, except that once yearly can not change the time on the display. To contact Panasonic customer service is problematic. Any suggestions? And please, don't tell this old woman on a fixed income to buy a new phone !! Thank you. Ossining NY

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DELORES WELCHEL - 160 d 7 h ago

5

I have panasonic microwave that was purchased in august 1993 never replaced anything and still going strong. That you panasonic .

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DL - 179 d 4 h ago

0

I bought a Panasonic LX10 camera six months ago. After bringing it to the beach, lens got stuck with sand and can no longer be used. I had it checked and Panasonic Philippines insisted I mishandled and dropped the camera so they will not cover under warranty. Their proof I mishandled it? They saw a scratch in the LCD. They did not even check that it was just the screen protector with a scratch. I removed the screen protector and guess what? Good as new no scratches 100%! They now want me to buy a new lens worth $300. For a 6 month old camera this is ridiculous! I did not know that Panasonic camera cannot be used in places where there are dirt and sand. They should have a warning that their camera is only for indoors

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Anonymous - 1 y ago

5

Can y'all build me a Panasonic 600 LSK with the capability to play a 3.5 floppy disk

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Ema M - 1 y ago

0

Unreal the pathetic customer service such a big company has to those that are the ones that keep them open is SICKENING! USELESS PATHETIC COMPANY! I WILL MAKE SURE TO LET VIA TWITTER, INSTAGRAM, FB, WHICHEVER WAY POSSIBLE FOR CONSUMERS ****NOT TO BUY FROM PANASONIC**** SUCH A DISGUSTING CUSTOMER SERVICE / COMPANY!

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Nikhil - 1 y ago

4

I bought a Panasonic eluga Ray 700 phone but didn't get any update.

So please can you update software version

of Panasonic eluga Ray 700

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Phil - 1 y ago

1

I cannot believe my Panasonic flash over has been in the safety department in NJ for month and half I mailed it in on May 6, 2018 and they still have not given me when it will be returned I need help no one can seem to find out what is going on now. Case #09248622. Please contact me asap today.

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