Information, reviews and public commentary for US companies

 

Papa Johns

Rating
0.569726
Web
www.papajohns.com/
Address
2002 Papa Johns Blvd.
Louisville, KY
40299
Phone
(502) 261-7272
Twitter IDs
@PapaJohns
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meme - 1 d 3 h ago

0

Papa johns in Durham NC on Duke street, staff makinf pizza is not wearing gloves, tossing dough in the air and landing on their hands, staff not social distancing .

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Jeff - 2 d 18 h ago

1

I have always enjoyed Papa John until now. We have been watching your tv adds with Shaq O'neil and his Shaq A Ronni Pizza. Wait isn't it made with pepperoni that is made of Pork/Beef? I have heard Shaq claim to be a muslim and have verified it as well. I know for sure muslims do not eat pork or not even allowed to touch pork, but yet he is making millions helping your company sell pork products. What is the propriety money or violation of a religion? Good Luck with that!!

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Anonymous - 4 d 16 h ago

We live in grand forks Nd and we had a delivery from them and it's supposed to be contactless delivere and was not and we did not leave a tip and the delivery driver drove by my house and flipped the middle finger at us I am wondering if that what they teach there delivery drivers to do with no tip

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mikehunt - 3 d 12 h ago

5

You had it coming

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Anonymous - 3 d 18 h ago

1

I am very disappointed with my experience with Papa John's Pizza , Long Street, Charlottsville VA. My order was filled on time and as requested. My complaint is with the asthetics of the store and the Attendant. When I arrived, the Attendant/Cashier was standing just ouside the OPEN entry door smoking. The smoke was extremely strong and very offensive. He was not wearing a mask nor did he put one on when entering the store to check me out. The inside lobby of the store was very unclean as well as was the Attendant.

I will not be buying pizza here again and probably not in any Papa John's store in the future.

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Joe Wetz - 6 d 15 h ago

0

Bought a Foligno pizza with extra cheese and sauce this evening with Popper bites my wife took a bite of the pizza which was very dry and did not taste right. So we called our local Papa Johns Pizza place we order about twice a month or more and the manager said we would just have to deal with it and not a concern at all! I am very upset and will not order from you all again and you need to fire the so called manager at the Mansfield,Ohio store! I would like a response in the near future please!

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Vic - 6 d 20 h ago

Due to the fact that you support racism I will never order your product again

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Christina - 7 d 21 m ago

5

I am in Northeast Ohio and I really, really miss your Cheeseburger Pizza! Please bring it back!!!!

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Latasha - 7 d ago

0

I order a pizza from the Joseph E. Lowery location in Atlanta Georgia. After hour and a half I called the restaurant they said that the pizza was on the way. I requested a refund because on the way means that the pizza would be cold. I was told that I will be refunded. I haven't received my refund or $23 94. I've called today the 7th of August. They've given me a number to a voice mail that don't return calls. I just want my refund please.

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MARVIN - 7 d 6 s ago

0

I live in Topeka and saw a Papa John's delivery driver in a white truck with a huge Confederate Flag on the front bumper (the one that is located on 21st and Washburn).. awssome, ways to represent your continued racism.

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Roy McClure - 7 d 13 h ago

Hello my name is Roy McClure I live in the downtown area Las Vegas Nevada I have free Papa John's within that area that can deliver to me within a 5-mile radius and none of them will deliver to me I don't know what the problem is I enjoy your pizza more then Domino's I live at 416 North 15th Street Las Vegas Nevada your nearest Domino's to me is on the corner of Stewart and nellis and will not deliver if you look at the mapping you'll see I'm within the 5-mile area

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Hilda Woods - 10 d 18 h ago

1

I had the worst purchasing experience of my life today and I am 69 years old. First of all I called at 9:30 a.m. and a guy answered the phone and listened to what I wanted and then said, "You will have to call back at 10:00 a.m. we are not open". I went on line and tried to order on line and the site would not let me put in a delivery time. So at 10:30 I called the store and they told me I could not have the large order special I would have to order online I also told her that I really needed the pizza to be delivered at 12:00 p.m. She said she was sorry I would have to order the pizza online. I tried to explain that I could not get it to work at all some time she connected me with a help desk that insisted that there was a button I should push. I could not find it. We worked forever. When I tried to put in my credit card that I use every day for everything and it would not let me put it in it kept telling me something was wrong. I had my husband try as well and he could not get it to work. Knowing that the pizza must be delivered by 12:00 p.m. I begin to panic after a while.thinking the order would not be delivered on time. So at 11:30 I called the store back and told her my story again and that I would have to order from her. Now she talked to me earlier and did not even remember that I had a time deadline. She asked every question in the book. I told her I really needed the pizza to be on time. She try to up-sale me all during the conversation. I told her I just needed five pizzas and for them to be delivered on time. Not only did I not get the large order discount. I was never asked if I wanted to give the driver a tip. I don't know if she included a tip or not or what my balance was. I think there should be someone in the store that could solve problems like this in a timely manner. I did not feel that my business was important to them. I felt that they were annoyed that I was an interruption of what they were doing. I work customer service and trust me I serve the public much better than this. I find a way to solve the problem.

Thanks.

Hilda Woods

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Russel Meinka - 9 d 12 h ago

0

this forum doesn't do anything to change how people are treated. The only thing that works is don't buy from unethical business. They don't look on here to see complaints Because they don't care. they deserve not our business. you can call, you can write, post on here and all. but nothing changes. See these corporations are just to big to fail. they have 10 customers in line to buy their garbage food. You and I mean nothing to them.

A class action law suit might help.

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Jimmy - 9 d 16 h ago

0

I went to the papa johns in kingsland, ga and witness a young lady serving drugs (weed) to someone out a papa johns box. Plz be careful and check your food before u go. Should i report or no?

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Won't be back - 12 d 14 h ago

0

Went into the location to pick up my pizza, and I was screamed at from the door that there was only one person allowed in the store at one time. I asked the idiot where was the other person, and she said they were in the bathroom. What sense did that make? I have been a loyal customer for years, but will not be returning to that store for any reason. That is not the first time that employee has been rude to me. Then she motioned for me to come in the store to get my order. I am a healthcare professional, and had been working a 12 hour shift taking care of sick Veterans, and all I wanted to do was relax, and enjoy my favorite pizza with my family after a long day. She needs to educated on customer service, and common sense! During these crazy times, she should be grateful to even have a job. Horrible experience, and that store has lost a customer. I refuse to be mistreated in a place that I spending my heard earned cash with.

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Aneda white - 27 d 16 h ago

0

I went into your grove city ohio location and was so shocked. 2 of your employees weren't wearing a mask. And the 3rd employees waited on me took my order rung in my free pizza coupon bare handed and worked on raw pizza dough. Another customer came in and pd cash for her pizza then the girl went back to the raw dough and worked with more dough. How disgusting is this to witness.I will never step foot into another one of your stores. This was my first and last time...

.

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Plucky - 26 d 17 h ago

Papa John's doesn't gurantee gloves during the process of making the pies. Though, each person who works the makeline thoroughly wash their hands between activities.

I know this as a driver for the company. If you have a problem with it, you're welcome to go somewhere else \_ _/

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steph - 13 d 14 h ago

0

you are incorrect. i was wrongfully terminated from papa johns today, they do not care. they touch money then straight to the food. they dont wear masks and actually make fun of the coronavirus.

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Driver left my pizza on the ground when told my office doesn't accept packages the sprinklers came on - 14 d 21 h ago

Terrible service once again!!

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Deborah mcintyre - 14 d 19 h ago

0

I ordered a pizza 2 hours ago and then when I called to see where it was that cuz I understand they had to wait time the guy hadn't even put the order in yet so I ordered again cuz my granddaughter likes Papa John's and they bought it still took him like an hour and a half and it was called when I got here and I paid almost $20 for that pizza that's ridiculous

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Appalled - 17 d ago

0

Tell me how the store in Abingdon,Va. gets by with the manager on her phone all day doing Facebook....the employees mostly all are high.. they buy pot from a guy that use to work there...I trained there years ago and could not believe it!!!!! If Sue Kyte the owner knew...that store would b closed and it should. They would all fail a drug test. One night 4 workers came out of a car and they were smoking pot...I thought the car was on fire....it's ashame and the GM. Allowed it.

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Mrs. NEVER AGAIN - 20 d ago

0

Someone needs to give additional traing to your tone ga location Daniel and Ethan are the worst i called in to complain all my sruffing was in the box and not in the papadias. And all Daniel could say was im sorry that happens when we cut them. Ok why it didn't happen when I ordered from the south cobb store,. They didn't offer a replacement or a credit, poor, poor, poor, poor service

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Wendy - 34 d ago

Customer beware the store in Hillsborough on Hampton next to Walmart ......the owner Theresa just wears mask on her ears not covering mouth and nose and working over foods........she however makes all staff wear properly and Daniel does not wear mask at all again working over food right next to owner I will never never return and will inform all I know there is a serious Issue at papa johns there is Pizza Hut and will shop there here on out

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Kurt Steiner - 31 d ago

0

What do you expect from Papa John's....their new slogan is: worst taste.....worst toppings....Papa John's.

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Hind - 22 d 25 m ago

Oh my God the same thing happened to me yesterday. I went to pick my pizza up and the person that helped wasn't wearing a mask although she was inside helping with preparing the food. And I noticed none of them were wearing masks. I asked her she said yes we do , her mask was all the way under her chin. And there was a guy standing there , of course no mask She said he's off the clock, what an idiot, sure the virus is never off the clock. Anyway I didn't eat the pizza,I threw it out. I shouldn't have picked it up. I'm calling their headquarters right now.

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