Called the manager about my food being cold ordered a large pizza and a cinnamon pull apart . Still had the food in the boxes because I didn't want them. I just wanted them to remake it and have it hot as it should be. The manager at the Manassas Virginia store hung up the phone on me. Was very rude . I wasn't rude at all even though I should've because it was my food they messed up.
I had the same problem at the Fairfield Alabama store managers keep saying they'll call me back I spent $32 for nothing it was junk it was so cold and disgusting I couldn't eat it. The driver said they would request for them to give me a refund never happen Customer service just said they can't offer refunds and they just keep saying the same thing that the manager will get a hold of you then the manager lies says that he got a hold of me but he has never gotten a hold of me. So I'm out 32.00 dollars and got nothing.
Have been ordering exclusively from you guys for years. I tried to contact Pappa John's through the app on my phone, but of course the contact page will not come up due to error. I ordered a pizza last night, the supreme but took off black olives and added green chilies which I usually love. I don't know if they forgot to put them on before the back and added them after because it was spread so thick that you could not even see pizza. The pizza box lid had a caked on layer of green chili the size of the pizza and it was cold. The green chili had so much moister that the entire pizza box was flaccid and soggy. The dough was nothing but slime. We were hungry so we tried to heat up a backing sheet pan and then drop a few pieces on to se if we could dry up the crust and make it edible, but this did not really work and we just ended up trashing the pizza in the long run. Again, could not pull up the contact us page in the app to let the store who made it know what happened, but again, the page is just an error message. Have to go to the corporate page to let you guys know. My wife only allows me to order pizza only once every month or two and now it was ruined for me. Thanks Poppa Johns
The Alexandria, la store is very unprofessional and does not do well at all talking to employees in a decent manner. The managers are people who use employees for personal gain only to create wrong and unecessary write ups to fire employees. They all NEED to be done away with
The general manager at store at waters and Sheldon in Tampa Florida doesn't care about his drivers only his mangers two of them are nasty to everyone and he doesn't care
To measure to my store harass me be rude to me call me nasty names and the gentleman who tells me I have to deal with his managers when manager was corrected as benign as the other manager has been very nasty to me I went off on her I was like oh but she still has a job is stupid is rude 910 Papa John's in Tampa the manager could care less about his employees only his managers
Punctuation is a wonderful thing.
The general manager at store at waters and Sheldon doesn't care about his drivers his managers two of them are very nasty to drivers like crap and he says you have to deal with them
I wanted to order a pizza for proceeds to go to the Fallen Officer. So greatful you are doing this, however when i called the Texas City Store i was hung up on and then told my order wouldn't count unless i went on line to place it. I have no computer. All over the telivision they are stating ALL proceeds are being donated...this is not true if my order does not count. Therefore i did not order a pizza i am so sad to say. I have been waiting to do this when i got paid today. How sad i am!!! How very very sad i am!!!
I live at 1063 honeycreek rd Greenwood indiana. I looked up papa John's to order a couple of pizzas. Called center grove because it was 1 mile away. They said I needed to call the other papa John's off us31. So I did. Again they said they didn't deliver here. So I am wondering which one to call. Funny thing is they drive by my house all the time. Should I just chase them down like an ice cream man?
I am a papa Johns employee and I am beyond disappointed with the people they let be general manager. The general manager at my location is creepy and likes to it dustinator down the females shirts? Squirt female employees with garlic butter. This is completely in acceptable and when it was brought to the area supervisor she did nothing. I am completely disgusted with my own employers
I know exactly what you are talking about. I feel the same way and I personally know someone who they made a general manager that cant do a schedule properly or even listen to or cares if a employees come to them and let them know in advance they can't work a certain day and still schedule them anyway while letting others pull a no call no show for weeks and doesn't fire them.
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Is that Esperanto?
Our store had a manager who sexually harassed multiple female employees, even sent sexual photos of himself to some. He was let go for "poor work performance" It scares me to think that he can be hired anywhere else and harass more women.
No breaks. Working 14 days in a row being part time. Less than 24 hours for a posted schedule that's only for the upcoming week. Is this normal for papa John's or does ours need reported?
Las Vegas area PJ's is a wretched nightmare! The location in my delivery zone takes HOURS to deliver a simple order, always forgets the sides and the pizza is NEVER the correct size! (yes, I measure) Good luck trying to get someone to answer the phones and assist you and if they do answer they are rude and just put you on hold or they simply don't seem to be able to answer any questions. I hear other stores in Las Vegas suffer from the same. Really makes you wonder if the staff is even trained.
To whom it may concern, my daughter in law works at the Papa John's in Franklin ky. She requested off 3 weeks ago for yesterday.. your store manager who is very very young wrote her up and threatened to fire her for calling out for the day she requested off. She had spoke to the general manager Karen 3 weeks ago he said it was fine. I drove up there tonight to find out why she was wrote up when she was told it was fine... Needless to say Brett starts cussing me telling me to get the F out of HIS Store and when I asked for the general managers number I was told no and that there is NO ONE over him! And he proceeded to call the cops on me when I told him I would Sue him. And yes I have it on video!!! And if someone does not handle him and the way he keeps cussing at everyone and treating them like crap I will go to my lawyer
To whoever it concerns. Your GM at your Odessa, TX location is by far the rudest MF I've ever encountered. I tried speaking to him by phone and he hung up on me twice saying, "I don't have time for this!!". Your employee, (Roko), I'm not completely sure if I spelled the name correct is total POS. All I wanted to do is explain something to him. Sincerely, USMC Veteran
When Papa Johns became anti Union we all decided we would never be a customer again.
The UAW is on strike in Kokomo. They all ordered pizza from Papa Johns. They refused to deliver because they said that they did not support the UAW.
I have been a 30 year customer. Never again will any of us ever be a customer again. They are anti union.
Who wants their food anyways
Walked into Beaumont TX location and no one was in the store and the place was very very dirty, I walked out and wont go back !!!!!
I found rat droppings in my pizza box from papa johns. # 2346 was the store number. The store manager did nothing. I have my cousin who's an attorney looking into filing suit. Six people in the room witnessed the boxes come from the delivery dude to the table, boxes were opened after several people took their pizza I noticed it in the corner of the box. It was confirmed by a pest control technician who identify the droppings, not toppings.
Pictures were taken also. Check you boxes people!
Well I had the last papa John's pizza I will ever have had to wait a hour and half for a pizza that was like one you would buy at a conventant store that's been under a heat light for 3 or 4 hours the store is on hwy 20 west McDonough Georgia