Fix your website , i cannot create an account Sorry, your email or password is incorrect. Please try again" that is not good for business
Was very disappointed that workers while making the pizza DID NOT WEAR GLOVES!!!!!!
Today I ordered and not only was the driver late and the pizza cold, but his demeanor and personal hygiene had my stomach turning and when he hands me the receipt I have NEVER seen fingernails that long in any type of food handling business. I worked with Papa Johns's YEARS ago and was told never to wear nail polish nor long or fake nails. This is unacceptable. I'm done with you! Been a loyal customer for many years and that ends today. Sionara
So one of your driver's added a tip to my credit card receipt AFTER I gave them a tip in cash. Store has shrugged me off like it's no big deal. All I got was a "gosh we are sorry" email. I have her on video and you can see clearly she never even handed me a receipt to sign, when I asked for it because I WANTED to tip she said her manager was just sending her on deliveries and not giving her receipts, you can see her waiting at the door while I run inside to grab her a cash tip... And what do I see on my bank statement days later? Guess my cash wasn't enough. And if anyone cares enough to look at the credit card receipt the store SHOULD have it SHOULD be blank, if it's not you have an employee committing credit card fraud with mangers that don't give a shit. Awesome. Just awesome.
I think its really bad when I been working on my job for 11years an when I try 2 get a part time job with you guys soon as you find out I have a criminal record that's been over 10years ago you deny me employment you guys never check with my job that I m still working at now an one of the company's best workers then people wonder way people go back into crime
Have been trying to call your HQ for a while now. Terrible service, terrible employees, and terrible pizza.
On November 3, 2018 I ordered a large half pepperoni half cheese from Papa John's Store #414 in Marietta GA. The order was placed around 7:15 PM. After a 1 1/2 hr (around 8:45pm ) wait and no pizza I called the store. Spoke with what was represented as the manager and was told the delivery driver was in the neighborhood. At 9:05 no pizza still and my neighborhood is not 20 mins large.
I called back again and they refunded my money and then cancelled my order. Now keep in mind that my grandchildren had been patiently waiting for their dinner. So I decided to drive to Papa John's which is 10 mins straight down one street. The same manager told me that the pizza had just been delivered to my house....I responded by saying "really just 2 1/2 hours late. Who wants a 2 hr old cold pizza?" She remade the pizza while we waited.
Once we got home and saw the originally ordered pizza it was not even a large but it was a medium. Soooooo let me see if I can get this out right. Originally paid $19.00 for one large half pepperoni half cheese along with a delivery fee to get a medium over 2 hrs late. Oh yeah I called Corporate the next Monday and it's November 10th and still haven't received any contact back.
Seems to me that Mr. John has come up with a method of cheating people in order in case of alawsuit when he called people out of their name!!!
The pizza delivery guy on the bicycle, going through the red light on the corner of Kapahulu Ave. and Date waved to me on November 6, 1125am, He gestured that he thought I was #1(o!o)....I attempted to call to say thank you , but the manager hung up on me, and the 2nd time he put me on hold.
Good afternoon my name is Kevin Ivy Sr. I am a Pastor of Repairing The Breach Ministries in the city of Muncie IN just won't to call to Corp. attion the experience that I inquired and question why. The Papa John on my side of town on McGalliard phone 1(hidden) I had called to place an order for your cheeseburger pizza for $11 and some change I was denied that order as they stated the reason why was that they may advertising on television and that their computer would not allow it and I needed a code I am bought the same product the day before I often use Papa John's in the past many of times so I placed an order to another Papa John's way across town and I receive the product I called back and chill with the badger that I would report it to corporate due to the fact it was disrespectful and I was told that they would not sell it to me so that made it personal I talk to the manager she did Apologize because the individual did not know so he should not have been in charge of phone orders and a attitude at that. She stated she would have a talk to him about it. I feel I should have been compensated with a free pizza from establishment. I did share with her I would report it so I'm doing so now. My address is 1301 W. Greenbriar Rd Muncie IN. 47304 thx U
I never experienced such crap service from you east side location in athens ga. Place my order at 5:34. Just recivived it at 7:40. After I called. The order I received finally was totally wrong. I have never in my life ordered pizza with pickles, tomatoes and hot peppers. I am sure someone one else is missing there order. Will use Domino'sfrom now on!
I saw the double cheeseburger pizza on TV looked really good so I ordered one from the papa John's in royse city pizza delivery time was good but when I opened the pizza up I was very disappointed there was hardly any meat or cheese or other toppings accept for jalapenos and pickles that was about all that was on it it was a joke ! I will not be ordering any more pizzas from them ! VERY DISAPPOINTED I wish they would let me post the pics of the one they show on TV to the one they delivered to me the difference was like day and night ! Good luck papas in Royce city tx your gonna need it !
I live in Kansas City,Kansas. I got a medium Spicy Italian Pizza & there was hardly any ingredients on it & the sauce was back from the crust at least i inch. There is no excuse for this kind od service!!! Very disappointed. Probably will not use this store again.
To whom it may concern,
I just wanted to let you know that I have put the word "MIGGER" into legal context and had my Attorney's Brand it. You will be hearing about this in the near future and I wanted to inform you so that you do not get caught off guard.
Ray Adam Basaldua
I had a complaint to file against a GM in Phoenix AZ. How do I do so? He keeps having the employees give me a fake email.ive never had a problem with Papa John's until I I encountered this very rude unprofessional manager. I am on the verge of switching back to Domino's or another pizza place do to his lack of customer service.
been approached about getting paid for putting papa John's stickers on my vehicle and getting paid? is this a scam? kevin
I don't think I will order from this pizza place anymore. They transport the Doug with no plastic cover in a personal vehicle
I live in Sharpsburg Georgia and work in Newnan Georgia just to let you know neither my job or I will ever order from you again this crap that you can only get one special if you call in is STUPID i order a couple times a month nothing big but my job would order about every 5 or 6 weeks and that order was always over 300.00 and the others i work with were always asking me to help them order for them mainly because i did at one time work for yall on and off for about 8 or 9 years so now we are going too order all our pizzas from MARCOS PIZZA i am very disappointed in your company now that you are FORCING people to order on line if they want a choice with specials Ronnie Railey
Saturday night 10/27/2018 ordered a pizza the pizza arrived very quickly but it was burnt. My husband had to argue to get a new pizza. Poor customer service this location needs some training for sure.
Last night I placed an order at 5:23. The pick up time was between 19-25 minutes. I arrived at 6:05, was ask to sign my credit card slip. The phone rang and the person helping me answered the phone. People in the lobby were aggitated so I assumed the store was really back up. I waited inside for over 20 minutes. While I was there I witnessed the front desk employee on the phone, not taking orders. One of the other workers knocked down a box of boxes and then violently kicked them around the floor for everyone to see. Finally the last person in the lobby received their pizza, so I ask the employee before he went back to the kitchen if he knew when my order would be ready, and he walked over and picked it up off the shelf where it had been sitting since I'd walked in 20 minutes ago. I said, "I've been standing here for 20 minutes" and as he walked away he said "sorry about that."
I did not ask to speak to a manager because I was afraid that one of the three employees present was the manager and clearly, not one of them cared to do their job
Corporate needs to give me my job back cause the manger at the time was just writing me up for no reason she wrote me up 12 times wtf I was always on time made every delivery on time or before time if corporate sees this please give me a call back (hidden) I was working at the store 64 the manger at the time was Allasay dont remember her last name but she no reason to write me up that's just decriminalization call me back asap!!!!!!!!!!!!!!!!!
1 topping, (green peppers), total showed $13.99. When I got the pizza it had jumped to,$18. Double checked my Capital One statement a few days later and was charged right at $20!!!!! Did the survey bc they wouldn't stop sending emails. Manager sent me an email so I replied, TWICE, SHE NEVER RESPONDED BACK. WTF?!? How can they just add charges, PROBABLY TIPS, WITHOUT MY CONCENT???? TERRIBLE EXPERIENCE. Now I KNOW I don't like this company & I'm glad I haven't been giving them business over the past 25 yrs that I've been ordering pick-up or delivered pizza! RIP OFF!!! $20 FOR A LARGE 1 TOPPING PIZZA THAT WAS FOLDED OVER IN THE MIDDLE OF THE BOX when I opened it up. No napkins, no cheese or peppers, nothing even offered. The pizza was NOT good on top of everything else!!!!
They could have added a tip, if it was a delivery and you signed the receipt but didn't write the total in they can put any total they want... so always write the total then if that happens you can call the store and look up to see if the driver changed it
I HAD HORRIBLE CUSTOMER SERVICE ON YESTERDAY NIGHT AT STORE #1723 (CAMP CREEK MARKETPLACE). I ORDERED PIZZA ONLINE THE WAIT TIME WAS SUPPOSE TO BE 115 MINUTES AFTER 2 AND 1/2 HOURS WE NEVER RECEIVED A PIZZA. SO CALLED TO THE STORE AND WAS TOLD WE COULD WAIT 2 MORE HOURS OR COME PICK IT UP. WE WENT TO PICK THE PIZZA UP AND WAS TOLD THAT ALL ORDERS HAD BEEN CANCELED. THEY WOULD NOT GIVE MY MONEY BACK AND DIDN'T RECEIVE ANY PIZZA EITHER. ON TOP OF THAT WAS TOLD TO GET OUT OF THE BUSINESS AND THREATENED TO CALL POLICE! THIS IS THE WORSE CUSTOMER SERVICE, THIS LOCATION SHOULD BE SHUT DOWN! THIS IS NOT THE FIRST I HAVE HAD ISSUES WITH THEM DELIVERING MY ORDER EITHER, AT LEAST LAST TIME WE WAS ABLE TO GET OUR FOOD WHEN WE GOT TO LOCATION. SO I CALLED THIS MORNING AND SPOKE WITH MANAGER SHE TOLD ME THAT IF I DON'T RECEIVE MY MONEY BACK ON CARD BY FRIDAY GIVE THEM A CALL BACK. I ASKED FOR ANY CLAIM NUMBER THAT WOULD SHOW A REFUND WAS PUT IN. SHE COULDN'T GIVE ME ONE. WHY SHOULD I HAVE TO WAIT A WHOLE WEEK TO GET MY MONEY BACK FOR FOOD THAT I DIDN'T EVEN RECEIVE???????? THE WORST EVER, THIS IN NOT THE END OF THIS SITUATION AND ONCE MY MONEY IS RETURNED I WILL NEVER ORDER AT THIS LOCATION AGAIN. THEY NEED TO DO A REHIRE ON ALL EMPLOYEES INCLUDING MANAGERS AND TEACH A CUSTOMER SERVICE CLASS...... ORDER#637457000
i remember you. you're not getting your money back, yelling wont solve anything. we don't want your business, fatty ;)
I am glad I live on the other side of the country, and eat healthy. People like you are what's wrong with this country. I hope you don't actually work there, you don't deserve a job where you have to interact with people unless you are picking up their trash off the side of the road, because you are trash for sure. Everyone has had experiences in their life with people like you, and I suspect you are a 300 pound asshole trying to make yourself feel better by picking on her/him. Why don't you go find something to do that serves a real purpose instead of just being a huge waste of oxygen you jackass.