Information, reviews and public commentary for US companies


Payless Shoes

Collective Brands Inc.
3231 SE Sixth Ave.
Topeka, KS
(785) 233-5171
(785) 295-6049
Twitter IDs
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Ken Milburn - 9 d 7 h ago


I have a 40% off coupon that was e-mailed too me, being a customer...expired on Easter Sunday 4/16 however the Marion Ohio store decided to close....I understand being closed on a Holiday but the website said they were open and the sign on the door had Closed wrote at the bottom. I called today to see if they would honor today Monday 4/17 as I couldn't get their on Fri. or Sat before. was told No because they now have a BOGO SALE...SORRY I'm very upset that your store won't honor when it wasn't Open on the last day of the SALE...I think one day later it should have been still HONORED. Not a Happy Consumer

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Angry - 14 d 7 h ago


been trying to use a gift card for my 2 daughters to have Easter shoes.

its seems they are having technical issues since last Saturday April 8. Isn't this busiest time of year for shoes? with Easter, penance, and first holy communion?

Anyone else having these issues??? Frustrated, Disappointed and MAD!!!!

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Hope - 21 d ago


Where are the female managers at Lewisville & Carrollton Texas stores? Up to recently there have been, but suddenly it's all males, which does note make for a good shopping experience.

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San antone - 24 d ago


My daughter went to apply for the first time at Payless and lady told her someone has applied with ss# already,told her when is manager in lady said theirs no manager and had no answer in how to resolve matter.

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Anonymous - 84 d ago


Called the Pasadena, .Ca store at 1245 N. Lake. Asked for a lace up oxford in wide. Put me on hold for 8 1/2 minutes, then was disconnected. Called back twice, busy signal. Called

a third time...busy signal. Is this your customer service?

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Kicking Knowledge for FREE!!! - 33 d 11 h ago


The workers are very busy sometimes alone to handle multiple customers!!! Stop being lazy and go to the store and check yourself or get on find the shoe you want and push find a store near me. It will tell you any shoe that the store has in stock!!!! Remember you ate not the only customer in the world!!!

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Stand up to bullies - 28 d 13 m ago


You are a smart mouth SOB.

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Bam - 102 d ago


it's been a long time since I've been in a Payless shoe store and I might not even be going back I was overcharged for 2 pairs of shoes buy $20.

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Kicking Knowledge for Free! - 33 d 10 h ago


That's your dumbness didn't you see the prices while the cashier was ringing them up?? Or did the cashier ring up your shoes then went in your wallet and swiped your card without telling you???

Flagged for review. 
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Joyce Butler - 200 d 2 h ago


Worst shopping experience ever! Signage said one thing clerk said another, when i asked that the sign price be honored clerk refused. I asked to speak to a manager, clerk's response there is no manager here. I THINK deceptive signage should be honored at what ever the sign says. Thought Payless should know how their loyal customers are being treated.

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Orlando - 153 d 5 h ago


Yeah what can we expect from a company that has uneducated managers and so forth running a company with no regard to ethical and the fair treatment of all employees, However ,I just cannot comprehend how such companies exist.

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just me - 134 d ago



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Pullurcard - 152 d 16 h ago


Thats what you get for shopping at that cheap store. Cheap, tacky looking shoes with high prices. You'd do better to shop at Shoe Carrnival or Rack Room. Run into your kind all the time. Wanna be big shot and play the part but don't wanna pay for anything unless you can get it for little or nothing. Quit being tight and cheap and spend a little extra money to shop somewhere decent.

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Kicking Knowledge for Free - 33 d 11 h ago


If you hate PAYLESS SHOES why are you on PAYLESS SITE?? I know the answer cause you have no life so you sit and troll the internet!!! Take your tail to Rack Room and stay off the PAYLESS Site if you hate their shoes so much!!!

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Bami - 102 d ago


I also had a really bad experience at Payless shoe store I had seen the sign that says 60% off shoes so I went in and bought 4 pair and was overcharged

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Kicking Knowledge for FREE!!! - 33 d 11 h ago


The Lies!!! How was you overcharged?? Did it say 60% off all shoes or up to 60% off shoes? You can't be that dumb to think all the shoes in the store were 60% off at the register no I can't believe you are really that dumb so please explain this more cause right now you looking like a straight idiot!!!

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Kicking Knowledge for FREE!!! - 33 d 11 h ago


I'm sure the sign was a general sign and said shoes as low as $19.99 and you thought you were entitled to get all shoes that was on the sign for $19.99! Here's my advice to you: Learn how to Read. The workers don't make the prices or the signs so they are not responsible for honoring a price that you feel like you are somehow entitled to b/c you don't understand marketing. Just b/c a sign is hanging with a shoe and a price on it doesn't mean that shoe is that price unless it sales only $19.99. When multiple shoes are pictured and the sign says as low as $19.99 as long as one shoes on that particular sign is that price the sign is correct!!! Welcome to the real world you are not entitled to special prices b/c you are a loyal customer!!! All customers get the same prices!!!

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store559 year 84 to 07 - 40 d 17 h ago

worked for over 18yrs and fired without proper procedures unlawfull termination. i wish someone in corporate or loss prevention would off at least had taken the time to talk to me . all i received was a kick on my butt worst than a dog . i wish someone in corporate or the big shots would have the time to answer

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MamaB - 72 d 16 h ago


Received a vulgar, disgusting message from an employee of the Sherman, TX store. So bad couldn't email to corporate. It bounced. Sadly employee is still working. So going to the courts. You get free shoes, and you get free shoes! Everyone gets free shoes. Thank you Cathlene William for nothing.

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MamaB - 72 d 16 h ago

Forgot to mention the employee took the picture and posted it while on the clock, and on company property!

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Anonymous - 58 d 5 s ago


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Milkshake78 - 4 y 249 d ago

@PaylessInsider will be getting these!

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abby_kidd - 4 y 250 d ago

RT @nicknewman801: Angry at @PaylessInsider & @famousfootwear. Child w disability needs 2 diff't sizes 4 each foot bc of brace. They won't help. #infantstroke

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nicknewman801 - 4 y 250 d ago

Angry at @PaylessInsider & @famousfootwear. Child w disability needs 2 diff't sizes 4 each foot bc of brace. They won't help. #infantstroke

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minniepearl74 - 4 y 250 d ago

@paylessinsider thank you for supporting #generalhospital

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