Information, reviews and public commentary for US companies

 

Payless Shoes

Rating
0.922727
Web
www.payless.com/
Related
Collective Brands Inc.
Address
3231 SE Sixth Ave.
Topeka, KS
66607-2207
Phone
(785) 233-5171
Fax
(785) 295-6049
Twitter IDs
@PaylessInsider
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Anonymous - 1 d 8 h ago

Why complain? The store is closing. Nobody cares at this point. If they do read these reviews, they probably laugh at every single post.

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Robert R couch - 1 d 13 h ago

3

Dear owner

I'm trying order six Pairs online but I have bar Code Number so why Problems

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ElsieDee - 4 d 14 h ago

4

When I began working at PSS Corporate 26 years ago, it was one of THE best places in the world to work. Customer Service was most important. And I learned how to work as a real team with others. After Maxine Clark left, the entire corporate culture started going downhill. I had to start a CMA file. I soon left. It's sad they didn't keep up with online sales. Never user-friendly as other sites, plus the shoes were not comfortable at all. R.I.P. Payless ShoeSource, originator of BOGO.

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anonymous - 20 d 14 h ago

Listen, this is called liquidation. Payless as a company doesn't not even exist right now. The company is now owned by separate liquidators that are assigned certain locations that they are in charge of. This means their only goal is to get as much money as they can out of the sinking business. Payless isn't "being rude to their loyal customers". Half of the higher ups or Payless have either quit or gotten fired due to liquidation. There are SEVERAL signs up in each Payless store stating no exchanges and no returns. If you are unsure of a size or don't have the common sense to try them on before leaving a store that is clearly displaying a no return policy, that is your own fault. As far as the gift cards, that is also another policy of the liquidators. As I said, they are taking all the money they can get and a gift card that has already been paid for is not of any monetary value to them. All employees of Payless are monitored closely under their assigned liquidator. They track if the right percentages are being used on certain items and it is certainly not an employee's fault that they will not bend the rules for a customer when the policies are this strict via liquidators. I find it amusing and quite self absorbed that people are more concerned about not being able to return $20 shoes when almost 20,000 people are LOSING their jobs.

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Anonymous - 19 d 43 m ago

4

Thank you for being one of the few people that understands what is going on in the store. So many customers don't take a second to think about these things and I'm really glad that someone is able to explain it in a way that's clear. The associates have dealt with a lot of customer BS going back even way before the liquidation process started and for any other associates reading this I just want to say thank you for showing as much patience and compassion as possible. We really have been undervalued and honestly just disrespected on a daily basis so again, just thank you for doing the best you can under the circumstances.

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Anonymous - 9 d 21 h ago

Fuck off. Before a store goes out if business or anything else the company knows about it. Bull shit as template statement. Just like that

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Anonymous - 9 d ago

Them not accepting gift cards is totally wrong. They should be treated just like cash. I understand the no returns or exchanges.

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Linda Wilmeth - 5 d ago

0

What's phases me off is I had my receipt back in February and hhad gotten shoes for my mom wrong size so I took her up there to exchange well 6 stores did not have them in stock so I wanted to return instead of crediting my debit card they would only issue a gift card and yes I had my receipt I just heard this morning they were closing so went up there to use my card and guess what they won't except the gift card now I hate people are looking jobs but for some people 30.00 is a lot of money because who is to say I havnt been played off at my company anyway pretty shitty l to me looks like they new what was going on when I was only able to get a gift card

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Agreed - 7 d 6 h ago

1

I work at payless with sandra tayler and she has been smoking meth in the bathroom at payless i was told by jenifer mcguire and jesse knight that snitches end in ditches then they stole 500$ from the store. They told me if I make waves my hours would be cut. I think this is a nasty situation

Ni worries

they told me they would lower my hours if i said anything and then last month sandra taylor and kira carr stole 500 bucks and then called me to close for them . i reported it to corporate and now the world . avoid bad people.

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Bob - 7 d 6 h ago

1

They let employees smoke meth where i work at payless and they work me like a slave saying men do not need 10 minute breaks. They told me snitches end up in ditches and to keep my mouth shut. And if people want to smoke meth in payless let them and to mind my own.

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Anonymous - 7 d 6 h ago

You're closing, who cares?

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Anonymous - 16 d 12 s ago

What fair is fair so whomever has any comments that are Negative and has not experience,this problem,should have no say in this Peculiar Matter for the Fact that they are going through this Problem, BEING SHUT DOWN FROM THE STORES, AND

CORPORATE WHY!?

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Bon - 7 d 6 h ago

1

I work at payless their are things going on

with sandra tayler for example she has been smoking meth in the bathroom at payless i was told by jenifer mcguire and jesse knight that snitches end in ditches then they stole 500$ from the store. They told me if I make waves my hours would be cut. I think this is a nasty situation and they told me they would lower my hours if i said anything and then last month samdra taylor and kira carr stole 500 bucks and then called me to close for them . i reported it to corporate and now the world . avoid bad people.

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Annyoumus - 13 d ago

Shut the fuck up ! I hope you one of the millions that's losing the job ! OBV YOU HAVEN'T HEARD OF ACCIDENT OR MISTAKE ! You taking up for them as if they paying you to be their voice ! WITH THAT BEING. SAID GO SUCK DICK !

Flagged for review. 
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Anonnymous - 9 d 18 h ago

Aw you mad mad? You'll be alright. That's why you are probably one of the individuals spending their retirement money on buying Payless shoes and getting mad about everything. You'll live.

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Anonymous - 9 d ago

That's sad. You better pray that karma don't come back because it comes back harder. You may not get retirement. Apparently you must be doing the same thing being that you are also on this site. Shoots you might end up spending your retirement money on Family Dollar Shoes. That's if you even have feet by then. Becareful how you treat people. No matter what she/he is spending, they deserve better than this. If all this could somehow get posted, you all wouldn't even make money off of final sales. Who the hell keep flagging comments? What y'all going to do? Ya'll need to be flagging these sorry ass representatives you all have working. All you can do is sell a shoe and apparently not even good at that

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Bob - 7 d 6 h ago

1

They spent their money on meth already mo worries. I work at payless with sandra tayler and she has been smoking meth in the bathroom at payless i was told by jenifer mcguire and jesse knight that snitches end in ditches then they stole 500$ from the store. They told me if I make waves my hours would be cut. I think this is a nasty situation and they told me they would lower my hours if i said anything and then last month sandra taylor and kira carr stole 500 bucks and then called me to close for them . i reported it to corporate and now the world . avoid bad people.

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Bob - 7 d 6 h ago

1

I work at payless with sandra tayler and she has been smoking meth in the bathroom at payless i was told by jenifer mcguire and jesse knight that snitches end in ditches then they stole 500$ from the store. They told me if I make waves my hours would be cut.

Sadly. Payless is bad. I think this is a nasty situation and they told me they would lower my hours if i said anything and then last month sanndra taylor and kira carr stole 500 bucks and then called me to close for them . i reported it to corporate and now the world . avoid bad people.

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Bob - 7 d 6 h ago

1

Payless needs to close good ridden. I cought my manager smoking meth in the bathroom at the mall and my regional and district manager said unless i saw her smoking it physically to keep my mouth shut that they would rather fire the snitch that snitches end in ditches. Then she stole 500 dollars from the store. This is crap join the class action lawsuit against this company for rest break violations.

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Anonymous - 6 d 9 s ago

To some people that $20 is a lot of money. Sorry people are lossing jobs. That however does not make it right them keeping the giftcard money and refusing to take them. There will be law suites. NO returns is made perfectly clear. However everthing else going on is a total joke.

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Anonymous - 5 d 16 h ago

I was in a payless shoe store in west bend wi 53095 very rude .manager her name was heather never go to that store again

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Anonymous - 6 d ago

0

so how can a store not have a phone for months and be selling shoes? This is a total joke. Call to Corporate office to see if they could check. They told me they do not have phones. Meaning no one can call them either. Ummmm hello I just called you. Poor business. Sorry not sorry I am not driving 40 minutes to find out you do not have a shoe that I want. Such a Joke! No wonder they are closing.

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Barbara Reed - 7 d 42 s ago

0

The Rome Ga store....posted on facebook....Well let us just talk about Payless Shoe store. Bobbie, Ella and myself went to get Ella some Easter Shoes. When we go to the counter there was a total witch working. Bobbie was holding Ella and as all babies do she reached for the debit card box and before Bobbie could pull her away. This witch said "DON'T TOUCH THAT!!) and started to push her hand away. I said we know how to tell her not to touch it and that is no way to speak to a baby. She said the store owns this and I will say whatever I want too. Lucky she did not touch her, I would have pulled her nasty hair out of her head. Bobbie said Nanny just ignore. Now we know why Payless is closing.

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Patricia MaddenActive Now

Patricia Madden Hummm....this happened with my kid. My babysitter was shopping there with Maddie, and this lady made my baby cry by saying don't touch this. My babysitter yelled at this witch and walk out of the store. She was lucky I wasn't there. You should call and report corporate office.

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STEVEN CLARK - 7 d 4 h ago

All you jerks out there have no clue! pay less shoes is and was and will be one of the greatest shoe store too shop in. when you start having to order on-line in-order to buy shoes, and YOU HAVE TO RETURN THEM, AND HAVE TO PAY STUPID MONEY FOR SHOES.!!!

THEN YOU WILL SEE!

ASS HOLES THAT YOU ARE

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@ Steven - 7 d 4 h ago

Great shoe store if you're into wearing cheap shoes that hurt your feet then fall apart.

Have you been stealing from Payless to avoid paying stupid money for shoes?

Smoke a blunt dude.

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