Information, reviews and public commentary for US companies



2211 North First Street
San Jose, CA
(402) 935-2258
(650) 251-1101
Twitter IDs
@PayPal, @AskPayPal
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LifeisGood76 - 5 y ago


Paypal is one of those things that, at first, seems like I major inconvenience. When first seen, it stands in the way of a transaction. "This vender only accepts payments with Paypal." It's first impression is that of unnecessary hoop through which we are being forced to jump. Yes, it is safe. But as we know, especially in the U.S., people are usually willing to trade safety for convenience. That is why we have to threaten people with traffic tickets if they refuse to buckle up in their cars. Paypal can definitely appear similar: An uncomfortable, online seat belt we are being forced to put on our bank accounts in order to use the web.

However, It really is a faster and better way to do business online when you get an account. Though some venders still accept it as well as traditional credit cards, it is actually quicker to put in a Paypal name and password, than it is to put in credit card information. It's like a quick key to your wallet. Speaking of wallet, with the mobile app, it's also just as easy pull out a phone to pay friends for pizza or movie tickets without having to get cash out of the ATM. Great Company. Great Service. Even if it does seem inconvenient at first.

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Neveragain - 56 d 6 m ago


Stfu u probably work there

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Anonymous - 12 d 1 h ago

That would not be a surprise.

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Dee - 9 d 18 h ago

Probably does

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Denise - 10 d 48 s ago

Thieves, liars, NO one to contact...use fraudulent sellers then don't back the return...just ripped me off for $240 with 30 pictures and emails for proof!!!

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Anonymous - 9 d 18 h ago

They ripped me off $8.01, thats nothing compared to you above but, still, its the point. They suck, they lie and are full of shit!

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Anonymous - 8 d 4 h ago


Maybe I'll decide not even to pay on my PayPal credit for the money that they owe me

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R. Rocca - 8 d ago


They are khazar-jews from Russia. The gargoyles.

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Pissed off - 8 d 4 h ago


Exactly they instructed me to return a product I got the emails to prove it but yet they keep coming up with excuses oh you are past the claim date. then why did you instruct me to send it back and tell me I was going to be getting a full refund

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Anonymous - 8 d 5 h ago


PayPal instructed to me to return a product to the seller which I did and PayPal said they would refund my money and then after I return the product to the seller they refused and came up with excuses not to pay me my money so now the seller has my product and my money so needless to say I'm filing a complaint with the Better Business Bureau

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Anonymous - 10 d ago



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Dee - 9 d 18 h ago

You ain't never lie!

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Dee - 9 d 18 h ago


Pay pal sucks. They send your items to a different address and then refuse to give your money back. I will never use them again!

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Pissed off customer - 97 d 19 h ago


Need to talk to someone in the accounting department. WORST CUSTOMER SERVICE EVER! Literally going to shut down my account and never use it again after this BS. I need a contact number for the corporate office like yesterday.

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Anonymous - 10 d 4 h ago


Yea they know they suck they don't provide a number, cause they don't give a shit.

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Anonymous - 10 d 4 h ago

The worst customer service and management of any business I have interacted with! No one could listen which created a spiral of issues, then no one could help me with it. I got a constant I'm sorry, accompanied with NO HELP!!! Hold my money...don't release when you say you will even when I have already provided my service!!!!!! Would only send the card to an address it would be stolen at, and SURPRISE I NEVER GOT IT!!! I am plastering all these comments of mine and others all over social media so people can see what you are really about before you get to screw up their monies as well. YOU SUCK!!!!!!

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Joe Carter - 10 d 18 h ago


PayPal is a joke. They deliberately hold people's funds after you have met their criteria for payment release and then give you a run around when you call them so they can continue to hold your funds.

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Anonymous - 12 d 1 h ago

I wouldn't even give it half a star!

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Kimberly - 47 d ago


My friend paid me for a bachelorette trip on PayPal in March for $66. She had recently gotten married and changed her name. Because of this, her credit card company opened an unauthorized transaction on March 31st and charged me a $12.90 fee. I was with her on the bachelorette trip at the time and asked her about it and she didn't know what it was. She called PayPal and they told her that her credit card company opened the dispute and it could take up to 75 days for it to get straightened out and that PayPal couldn't do anything about it, they had to wait on the credit card company. It sent my account into the negative so I called PayPal, they said they would credit my account as a courtesy since I have been a customer since 2012 so that my account was no longer in the negative. I sent screen shots of my friend and I talking about this situation and her saying that she did not open the claim, and PayPal said they couldn't do anything about it. Fast forward to this week, June 4th, 2017. I contacted my friend again to let her know that it was still showing unsolved problems in the resolution center in my account. She said her account showed cleared. She called PayPal & they said that they were still investigating it (strange that now they said they're dealing with it) and it could take up to 90 days from March 31st for it to get straightened out. I called today, and am still on the phone with them an hour and 20 minutes later still trying to get it figured out.

When I first called today, it showed the case still in the resolution center. Miraculously, while on the phone waiting to speak to someone, it showed that the case had been closed. When I click on the details, it shows that the financial institution had favored on my side, and that my account was credited $78.90. I was calling because that money was not showing in my account.

I have been transferred to numerous people. Who I am speaking with now, is telling me the money was credited to my account in April and told me to look at my statements because it shows it was credited $66. I sent screen shots of my account & statements showing that I had nothing that showed that. She wanted me to take a calculator out and individually calculate each transaction to figure it out. I told her that was not my job. She then told me that I would be contacted in 24-72 hours with the results. I told her that I had already been on the phone and hour and this needed to be figured out now. I asked why it was only $66 if I was charged fees, and she said that those fees never left my account? Which doesn't make any sense. If I was charged a fee, then clearly the fees left my account. I asked if it was only $66 that was credited, then why was it just now showing that $78.90 was credited and not $66, and my account was credited in APRIL, why now 2 months later was the case closed?

The money never showed in my account, nothing that she is saying to me adds up. PAYPAL IS A SCAM. They will take your money. They are thieves. I will not be using PayPal anymore for transactions. I will also be contacting my lawyer for further assistance with this.

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Carol Sneed - 34 d 17 h ago

I totally agree with your comments about paypal. They (someone with paypal internet marketing) stole my $800 social security which had been direct deposited to the same card i had on my account. In one day they took it all and I couldn't pay my car payment, got behind and almost lost it and never got my money back. Only get paid once a month and had no money for food or anything@ This is only one episode. They are thieves.

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Anonymous - 12 d 18 s ago

I ordered a paypal card. I asked it be sent to my po box since it would be stolen from my mailbox. They refused sent it to my mailbox, it was stolen, CUSTOMER SERVICE WASTED EIGHT HOURS OF MY TIME SENDING ME IN CIRCLES JUST TO KEEP TELLING ME THEY WOULD NOT SEND A CARD TO MY PO BOX SO I COULD SAFELY RECEIVE IT. YOU SUCK!!!!! IF I GET ANY CHARGES ON THE CARD WE WILL BE GOING TO COURT!

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Lenora - 12 d ago

Worst company I have ever done business with!!!!!!!!! Spreading the word!

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damtam08 - 36 d 5 h ago


I placed an order on this website (2 jackets, 2 shirts). I received only one jacket and the sizing isn't correct at all. I wear a size 42 in jackets. I ordered their largest jacket 4XL which shows on their website to measure at 45.7 inches. I cannot put this jacket on due to it being so small. I had it measured and it is only 40.4 inches in size. I emailed the company to cancel my other items due to their sizing being completely incorrect. They gave me a partial credit for $26.38. So I'm being charged $71.98 for a $35.99 jacket (cost of the jacket on their website) that I don't even want but keep getting generic emails from the company apologizing and that's it. So I opened a claim with Paypal's Resolution Center.

I spent $30 to ship it back to China and provided a FedEx tracking. FedEx informed me that customs in China now has the package because they need more details about the materials used for this jacket. They reached out to this Tbdress company and spoke with a person named Yuki, but refused to give customs any details about this jacket. So now FedEx gave me a claim number that shows all this documentation about the package and the hold up with customs. FedEx informed me that anyone could call in and if they just reference that claim number, then can inform all the details of this package. So I provided the Resolution Center now with a tracking number and a case number. All anyone needs to do is just call with the claim number to get all the details about the shipment. Papal emailed me that they cannot refund me due to them being unable to track the package. I don't even know what that means. If you use the tracking number I provided, it shows you on their website the information needed for this shipment. If you just call and reference the claim number, FedEx would gladly explain that Tbdress's refusal to give material details is why the package has not been delivered to them. So I call Paypal and I get someone that is so hard to understand, but I try explaining the situation. He apologizes and talks with his manager and they agree that this case should not be closed. So they filed an appeal for me. I then received the same email from Paypal informing me that they cannot refund me due to them being unable to track the package. So, I spent $71.98 plus $30 shipping for nothing more than a headache. This has been a terrible experience. I've been using Paypal for ten plus years. I plan on closing my credit with them and just stick to using Amazon. Amazon takes care of their customers. I know as a consumer, that my purchases are protected when I use Amazon. Good luck if you use Paypal. There is no point to the Resolution Center. It is a big joke!

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msgrafis - 5 y ago

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never use paypal again - 97 d 19 h ago


yup, and then they give you an address (not a phone number, but an address) to their corporate office to escalate a complaint. it's criminal.

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