Information, reviews and public commentary for US companies



2211 North First Street
San Jose, CA
(402) 935-2258
(650) 251-1101
Twitter IDs
@PayPal, @AskPayPal
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Dr. Al Brodbent - 17 h 25 m ago


Pay Pal is not responsible. There is no question, from reviewing my account that I made a purchase for about $20.00. I DO NOT use my debit card for any other online purchases. I immediately following that purchase (within hours) 3 purchases were made for various amounts of over $300.00 mostly for Atari games and other game stuff. I am 78 on a fixed income and will now have to borrow some money for my car & house payments because they say it will be 14 days before I will get my refund.

Since all of the security breaches that were made through Pay Pal a few years ago, I refuse to use them.. Did not know when I bought something on E/Bay, even though I chose a debit card and not Pay Pal it was the same pocket. Each day I am going to write a letter about this experience to someone. Today I am starting with Mr. Dan Shukman, President of Pay Pal.

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Itstomuch - 7 d 11 h ago

Anyone know how to sue paypal and get my money back they stole from my actual checking account

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Katelynn Smith - 6 d 9 h ago


We are filing a complaint with the SEC for fraud and will be starting a lawsuit against PayPal

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Werndriver - 4 d 12 h ago

How do I get a hold of SEC ?

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Tony - 3 d 12 h ago

Yes they are scandalous. I would love to join a class action against them. (hidden)

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ImWrath - 4 d 12 h ago

They stole from me too, tried calling 13 times and they use profanity, say gonna rape my mother, and won't give refund

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Amy - 4 d 6 h ago


I wish I could help you they closed my account without any notice and they are holding my money for 6 month they nothing in there agreement about holding money for 180 days

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Anonymous - 18 h 59 m ago

well how about dialing them +1 8OO 648 162O

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Mary Rockwell - 16 d 6 h ago


I have try getting my money back from PayPal they have put a limitation on my account and pay pal said that it is nothing they can do about it I would have to wait until 180 days they take$ 65.00 out of my account and put it on a different account that did not belong to me and now I am having a hard time with PayPal

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Tanya - 8 d 7 h ago

Yup. PayPal closed my account down saying they suspected fraud but explain to me how in the hell they can shut an account down with it still having money on it but yet won't let you have it for a hundred and eighty days and even after that it's not guarantee that you're going to get it I think the bullshit I'm looking into hiring a lawyer to sue PayPal

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TANYA rodie - 8 d 7 h ago


Hiw can PayPal shut my account down with money still on it AND THEN tell me I wont be able to even get my money for 180 days after THEY shut it down? Upset? U best believe it!

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Anonymous - 13 d 14 h ago


Absolutely the worst experience. I had a simple transaction of 440.00 from someone to be transferred. They requested me to send 1 gift card of 500.00 to my customer due to I had limitations on how much money I could receive due to it being my first ever transaction with PayPal. I then did the 500.00 gift card to the customer. PayPal then came back to tell me that I needed to send 2 additional 500.00 gift cards in a refund manner bc the customer had automatic payments set up. So I have now sent 1,500.00 to my customer and pay pal said my money would reach my account immediately. Funds have still not be sent to me and PayPal is now requesting an additional 1,500 to be sent to balance out refund to my customer. It's complete bull crap. Worse experience. Horrible customer service. I will as well as my family will never be using PayPal again.

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JacksonPhixesPhones - 11 d ago

Sounds like you got scammed. That probably wasn't PayPal, but a front to look like it, ESPECIALLY since they asked for two more GIFT CARDS!! Call your bank ASAP, cancel your cards . . . . you more than likely got scammed. I hate PayPal as much as the next person, but what you're describing is textbook scam-bait.

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andrey vitushkin - 11 d 6 h ago

Dear Sirs. This a copy of a message to the FBI as it involves a Federal Crime very possibly already committed. In early 2000s i used paypal services linked to a Rouble card with Societe Generale Vostok now Rosbank of Saint Petersburg Russia. And nothing other i repeat i did not ever ude use your services since 2010. So what likely happened is that a foreign terrorist organization namely organized by kremlin group of hackers supporting another terrorist group of state backed russians operating in asia used your wonderful no reply system to loot my accounts not even cards accounts which i never used with paypal. That is ICBC of china its about smth like ten thousand dollars for an escapee from the regime and its terrorists a substantial amount.

Now will you review your records for Andrey Vitushkin and contact the proper authority i also want a refund. Regards. Andrey Vitushkin

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Ozark Dogs - 11 d 14 h ago


Not used Paypal in 7 years. My husband died and he did everything. I have tried to re-activate the account numerous times over the years but am 'locked out'. I was just told by some foreign speaking call center that I am BANNED because of my NON-PROFIT (501C3) DOG RESCUE web site. To find out why, I have to subpoena the PayPal legal department!!!

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Marilyn - 11 d 15 h ago


Being charged fee for purchases, .85 . I thought fees were only applied to sales you make. Also, I am having a problem with a purchase I made with FashionNow. They did not deliver all my items, yet Paypal has denied my resolution request.

Have Paypal for many years. Time to let them go!!!!

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Tawny - 13 d 11 h ago


I am absolutely appalled at the change that went in to affect yesterday, whereas, Paypal will now retain the fees on an Ebay transaction. This is gut punch to small businesses. On a 2.9% fee, how do you justify, that simply you transferred money from one account to another, that you have earned that fee. I cannot believe how Anti-American this is to treat our citizens this way. Tired of the corporate greed going on and on, and making all of us simple servants/slaves to a few corporate overlords.

Please rethink this stance and have some human compassion.


Small Business Owner

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Provided no value and received no service yet the company kept a high percentage of money. I did everything correctly but was given false information by the PayPal agent. They acknowledged that the agent gave bad information and their solution was to have me spend more for the service. No, not me and I will go out of my way to share my experience with the masses. A corporation with no integrity and poor customer service to say the least. - 13 d 5 h ago


Disgusted for eternity

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Anonymous - 13 d 15 h ago


Terrible customer service I called for assistance with my account and spoke to a manager who had a terrible attitude with me because she couldn't give me an answer. Her name was Tiffany from MD office and I asked for someone else

Who could help and she would only provide a fax number. I feel like this should be posted all over social media. As a manager of customer service she should have more empathy instead of

Belittling customers. I would appreciate some sort of response from someone in upper management who could help me with an account and security question. Thank you

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widowed woman

To all paypal users. Beware of papal. If you are married or have a significant other you want to

use the account or to get info for you. You better put their name on the account too.

My spouse died and I always used his initials and now that he is deceased I have been banned from

paypal utitlization.. First I had to send them his death certificate and his drivers license to prove he died and to close the account. 3-4 months later I am still not able to use the account they said they need more info to close the closed account which they said would be closed by sending the first set of papers. But I cannot use the account. Its closed since you cannot get in and now I have the opportunity to once again have to provide more info. and these requests have come from differed parts of the country. I really feel Paypal needs to be investigated since they are putting customers even dead ones at risk. A class action lawsuit against the polices which go far above any prudent company in closing an account which is not closed but is closed since I

cannot use the account which they say is not closed yet. Am I losing my sanity or are they. This company really needs to step and smell the roses because they stink. DO NOT UNDER ANY CIRCUMSTANCES


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Unknown Lady - 15 d 11 h ago


I received a new card from my bank due to fraud on the last one. PayPal says my new credit card number is attached to someone else's account. Then they told me banks REUSE credit card numbers. Then they told me to go get ANOTHER card with ANOTHER new number. I can't/won't do that. No One knows how to fix it and No One knows how to investigate to whom that number is attached and if it is active. I GOT THE CARD TWO DAYS PRIOR to calling them to put it into my account. ???Reuse a credit card number????? I guess I won't be using pay pay now.

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Anonna - 21 d 9 h ago


I have been trying to close my Paypal account of 20 yrs and talked to 2 people there who SAID THEY WOULD CLOSE THEM. They had THE NERVE TO OPEN A CHECKING ACCT that I do not want nor did I ask for and then send a card I didn't get. I didn't get because they are stupid. I've got 2 orders to CLOSE ANY PAYPAL ACCOUNT I HAVE, YET THEY HAVE LOCKED THEM INSTEAD. I WANT THEM CLOSED. THEY ARE ALSO ASKING FOR INFORMATION THEY DON'T KNOW HOW TO USE. I wrote to the emails of the VIP folks there, and it does no good. Apparently they don't read the mail.

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vero4112 - 17 d 6 h ago


have the same issue, they say that they need the OLD ACCOUNT infos and I

told them, that they only need the old accounts to lie to their investor


they have 10 customer plus 90 old accounts which they don't close, but in these 90 accounts is 0 money

but it shoes to the investor that they have 100 customer, which is a lie so the company looks good

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Anonymous - 17 d 9 h ago

They never listen

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Anonymous - 19 d 7 h ago


Paypal is a sham. Worked with me on my veteran owned business for over a year and one day decided to quit working with us due to some fine print in their agreement. Ok not to work with us but they are keeping $1076 for 6 months for no reason no claims no issues just being jerks because they can and think no one can do anything about it. CFPB next stop along with Attorney Generals in California and Nevada. They really suck! Steve/Veteran owner/CEO

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