Information, reviews and public commentary for US companies

 

Paypal

Rating
0.897281
Web
www.paypal.com
Address
2211 North First Street
San Jose, CA
95131
Phone
(402) 935-2258
Fax
(650) 251-1101
Twitter IDs
@PayPal, @AskPayPal
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Dominic Pilkinton - 12 h 43 m ago

0

This is the stupidest u guys need to kill your selfs because u guy are the stupidest people on the planet u need to stop stealing money out of my mothers account so please contact me at (hidden) ps kill your selfs

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Peter - 3 d 10 h ago

0

Criminal company. I had my PP card info used without my authorization. They shut down my account because it had a negative balance because of said fraud on my PP business card. I emailed them repeatedly, tried to call them.... nothing.

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SUE - 4 d 11 h ago

0

Absolutely no customer service. My daughter's student account was closed by Paypal, as they said they would. SOmehow someone transferred money out of it two days ago. She couldn't report the fraud because it's a student account. I can't see the transaction because the account was closed.

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Friendly Ford - 4 d 17 h ago

Really BAD customer service. the phone service and you get people that do not understand english.

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Savon Newton - 4 d 18 h ago

0

To whom it may concern,

My funds as a new selling customer were held more than a month. The sold item was processed through usps. Paypal said it would only take 3 days after the item was delivered which it was may 25th 2018 tracking number is (hidden)(hidden)16. So I called PayPal service and after endless loops finally reached a customer representative. He seemed helpful after he heard my issue and said he would mark the item as processed/delivered and release my funds because it was already confirmed through tracking and customers positive feedback that the item was delivered and received.

However it turned out the PayPal employee had lied and done none of the things he said he did! I just (6/20/18) called back and although this employee did nothing to appease me she did inform me that my account would be credited for the same amount $31.99 but it hasn't shown in my account balance at all, PayPal charges an arm and a leg (3%), keeps the funds at least 3-7 days (working capital for them to make money of) - worse than a bank, going back to wires and checks! Cost a fraction to nothing and are available within a day!! Worst: lying employees and supervisors! Untrustworthy!! Was my first and last transaction with PayPal. I really don't want to file a lawsuit over $31.99 but it's looking like they are leaving me with no choice!

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Connie - 6 d ago

Your phone number listed above is a nonworking number!? I have a charge on my credit card that Ebay says is not in their database. Why did you bill me for this? What is the customer service number? Your contact information does not list a problem similar to this.

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Shannon - 7 d 10 h ago

0

Yes, PayPal freaking sucks! My boss sent me some money on the 12th of June. They are talking about because of an echeck, whatever the fuck that is, that the money will not be released for 3-5 days. Once the day that it is supposed to have cleared, they say now, it may be the 18th. Nevertheless, the money has cleared my boss' account, as well as the ACH department, as well as the Federal Reserves. My boss' bank called to ensure this. So they say the issue is with PayPal. However, when you call these damn dummies, they want to place blame elsewhere. The best alternative to PayPal, is GoogleWallet, and for those who use FB, it now has a method, that you can send money INSTANTLY!!!! As of date, I have not had an issue with FB! I think you should check it out! PAYPAL, it's time for you to go to pastures!!!!

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Dragonfly - 10 d 6 h ago

4

My account was ripped off over the last 17 years of $137-$140 bucks. Prof.Pam P. email (hidden)

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Fucked by PayPal - 23 d 15 h ago

0

PalPal has been screwing with me for the last two months cauz of a payment delay while forcing me to make expensive phone-calls to the USA from Holland. They keep denying and trying to put the blame on me. It's so wrong! I've continuously try to accommodate the wishes of PayPal by calling to New York and their office in Dublin. I can proof how much this has cost me. They won't budge!

Other than the financial costs, I've been warning them about my health issues and they continued harassing me. Now they won't except responsibility and making me pay for their mistakes and then some. I really want to take actions against PayPal. What do you recommend?

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J - 12 d 15 h ago

Sue them!

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Melissa Mccarty - 10 d 15 h ago

0

They took my 400 bucks your not alone

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Scott - 11 d 16 h ago

Sick and tired of dealung wirh your overseas customer servive people...they will not identify themselves..Which in insuboradiation..and they r not takung care of issues that calked in

Takes 30 minutes to discuss a 5 minute issue..

This is ridiculous

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Jason Martinez - 12 d 15 h ago

0

Paypal has to be the worst company on planet earth when it comes to customer service. I am dumbfounded as to why in the world would you treat the people who make your business worth $62B like poo. Any time I call paypal in Nebraska I am met with the most condescending and rude customer service employees known to mankind. Not only do they NEVER EVER address an issue but they always and i mean ALWAYS repeat the same pre written notes and say sorry I cant help you get that refund. What the heck is the point of using the "paypal guarantee" if its poop and takes months for it to kick in?!!! Why in the heck do you solicit this so called added benefit when it does ABSOLUTELY NOTHING. Not only do you give a seller almost 1 month or more to refund for not delivering ANYTHING but you let them send echecks and cancel with NO REPERCUSSIONS. Wow, im sure if someone owed paypal some fees you would be pulling that on the spot though right. Goodbye and good riddens Ill never use your crappy service again. Oh yes this is supposed to be a service!!! What a bad joke!

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Dean M Pfiffner - 16 d 7 h ago

2

I sent my monthly payment in with a check and it was delayed due to post office unaware to me at the time.With my payment being late you contacted me ,so I paid it per phone.Thinking my mail payment was lost I stopped payment on my check.Cost 31 dollars.Well the post office was very slow with my payment.My problem is ,you charged me 27 dollars for trying to cash my canceled check.WHY would you do at when I already made a payment.I been doing business with you for years but if you do not refund my 27 dollars I will no longer do business with you.Dean

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ED - 17 d 15 h ago

0

Paypal

I got paid from a paypal account holder 175 dollars couple months ago. Transaction in USA. I receive an email from Paypal saying that that person didn't authorize the payment. I replied and showed them a text message with Phone Nr. and person's name that shows conversation and how that person approves and makes the payment. After showing this, Paypal reverses the charge to me. I told them to look out for people like that because basically are NOT telling the truth. After a month or so I receive another email from Paypal saying that this person wants the money back again and now she went to her financial institution for back up. So, Paypal writes to the financial institution and after a while I receive an email saying that I lost the case and I need to give back my money. I must have written 20 emails to paypal and spent hours on the phone with the Philippines ( thats where paypal has workers answering phones ). I told paypal that, after seeing such evidence and prove, they should really check whom they letting use paypal. They told me that somebody has do be a real scam artist till they close their account. So, basically anybody can say anything they want and Paypal just stays in the mittle to make some cash but doesn't really care if there are bad people in the transaction.

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Marisya - 17 d 19 h ago

0

PayPal decided to close my account stating mail sent to me regarding their transition to another bank was sent back to them. Due to that, they put my account in frozen status which cannot be unfrozen for a month. I did not receive a call or email regarding this, I randomly logged into my account and noticed I had a zero credit line balance when I should have plenty available. I remember receiving this letter about the transition but unfortunately did not keep it due it not being of significant importance but they are saying it was returned to them even though my address is correct. The customer rep and supervisor, Deb was useless. They cannot reinstate it and I have to call back in after July 3rd to request reinstatement. Really ridiculous considering I have been a long time customer, used PayPal Credit for many purchases and have never been late. To freeze my account like this without notification and which seems a glitch on their end is really unfair and inconsiderate for a long-term good standing customer. I won't give them my business anymore about this.

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DONT USE PAYPAL - 25 d 6 h ago

0

My account was restricted and when I contacted Paypal regarding my restriction I was asked if I was a politician or member of a political party. They allowed deposits to be made however I could not access my own money. I contacted my government state and federal and they had no idea what paypal was talking about.

When I rang paypal back they now stated that I had to upload a photo ID and answer questions relating to my political status to prove my identity. I have two bank accounts connected through paypal that I have used for several years - THAT is proof of my identity,

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BIG BAD BOB - 26 d 7 h ago

0

SPENT OVER 3000 ON AMAZON IN THE LAST 2.5 MONTHS . i BOUGHT A RADIO FROM EBAY THAT WAS SUPPOSE TO BE DELIVERED BY THE 26 OF MAY ELL TODAY IS THE 29 AND JUST ARRIVED THE RADIO AND THE CHARGER WERE PUT IN A BOX WITH NO BUBBLE RAP SO NOT ONLY WAS THE PACKAGE WAS 3 DAYS LATE BUT DAMAGED.

TRYING TO GET PAYPAL AND EBAY TO GET MY MONEY BACK STILL NOT DONE.

PAYPAL SAID I HAVE TO WAIT TILL JUNE 9 .WHAT A BUNCH OF B.S,

tHIS COMPANY IS THE WORST .CANT GET ANYONE FROM US TO TALK TO YOU ALL ASIAN PEOPLE.THAT CAN BEARLY

SPEAK ENGLISH..WTF WHY ARE WE NOT EMPLOYING MORE PEOPLE FROM THE U.S. INSTEAD OF FARMING ALL THIS WORK OVERSEAS. A (F)ING DISGRACE .

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SandraMary - 27 d 18 h ago

1

No wonder rating is one star. Tried to verify authenticity of email sent say8ng my payment received when I hadnt used the system. Led on fruitless chase and not able to finish ns answer.

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Laurie Weston - 30 d ago

1

There is hardly a more frustrating experience on planet earth than trying to communicate with Paypal. The password seldom works and then you use forgot password and receive a new numeric code to enter but no clear instructions where to go to do. So you get send back to the email/password window and square one. There is no email address to contact.

As with all web sites, the assumption that the FAQ looks after everything prevents getting a customer driven question or any customer friendly response.

The whole password entry and reset is FUBAR.

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gsbismine@yahoo.com - 30 d 12 h ago

0

I was told to change my phone contact online but not given any edit button to do so, I will be calling the Legal Department in a Few Minutes.

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Anonymous - 30 d 19 h ago

0

Continuing problems with withdrawal of funds from the PayPal (branch PayPalRossiya) payment system

To: www.paypal.com

2211 North First Street

San Jose, CA

95131 USA

Since the February this year, I began to experience serious problems with the Russian branch of the international payment system PayPal. These problems concern the process of withdrawing money from the system to my bank account. Earlier, enrollment took place during one banking day and it did not cause problems. However, since February 2018 this operation has become unpredictable in terms of crediting funds to a bank account, which is why I feel extremely uncomfortable. So, the funds withdrawn from the account of PayPal on May 17 until today (May 25) have not been received by my bank (in spite of the information letter from the PayPal regarding the withdrawal of funds) and accordingly are not available to me. One of the many excuses presented to me by operators of the "support service" was a message about the "technical failure" of the service, which lasted from May 16 to 18. (today [May 25, 3-27 PM Moscow time] I call in the "support service" and operator Daniela told me that problems were from May 14 to 20!!). The question arises as to why the service did not notify me of this malfunction at the time of withdrawal of money from the PayPal account to my bank account, but simply wrote off the amount, depriving me of the opportunity to return it to the sender and receive this money in a faster and more reliable way, for example, through the Western Union service? At the same time, employees of the support service in telephone appeals to them assured me for several days that there was no problem, and the money would be credited to my account in a matter of hours, without a word mentioning the technical failure of the system. At the same time, directly pointing to the "sluggishness" of my bank in the registration of transfers (which is absolutely incorrect), as the reason for the delay in receiving of funds. Why they are refused to issue a payment order, on the basis of which PayPal withdrew my funds to my bank account (phone call from 22 May, 18-30 Moscow time, operator Valeriya)? And, why they are give me different reasons every time concerning this problem?

In connection with delaying of PayPal-transaction I was forced to cancel my trip in Tver' for my modern scientific work. It a very sad, because my work is seasonal and I lost very important period for planned observations.

I believe that the Russian branch of PayPal such behavior towards customers discredits the whole respected and generally reliable service. In this regard, I would very much like to receive answers to these questions from the management of PayPal payment system. At the moment, I expect an early transfer of funds written off from my PayPal account to my bank account, after which I will limit the use of this service until the situation is completely resolved and there are clear explanations on this matter. Meanwhile, I do not recommend anyone to use this service to transfer money to Russia.

Sincerely,

Roman Egorov

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