Information, reviews and public commentary for US companies

 

Petco

Rating
0.636364
Web
www.petco.com
Related
PETCO Animal Supplies Stores, Inc.
Address
9125 Rehco Rd.
San Diego, CA
92121
Phone
(858) 453-7845
Fax
(858) 784-3489
Twitter IDs
@Petco
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Tom - 2 d 18 h ago

3

Have you ever considere a Regional Dog Trainer to train some of the apprentice and current dog Trainers?

I was employed by Petco at 1878 Arden Way for six years as their seasoned dog trainer, mentor and coach. My name is Tom Lucido, #226371.I have successfully trained of 2000 dogs and their pet parents. Also AKC'/CGC certified. You can go to my FB page and see for yourselves.

I retired in April.married and traveled all over the country. I haved also visited many of the Petco stores and find a real lack of experienced dog trainers who really don't know how to engage pet parents and offer them an enrollment opportunity into the training program. I know how to do this successfully and efectively. Chedk with local store managers in the Sacramento Petoco market.

Petco has numerous openings for Dog Trainers but not(I believe) a really successful organized program, I know how to fix that!

I hae written a manuscript, hoping to get it published, on dog training.

"POSITIVE DOG TRAINING:

"A SHORTCUT FOR SUCCESS".

Regards,

Tom

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Jennifer Hoeppner - 5 d 11 h ago

2

I live in Mansfield Tx. I like my local Petco. But I would absolutely love it, if I were able to purchase fish there. This location HAS live fish in store, HOWEVER, YOU CAN'T SEE THE FISH IN THE TANKS! THERE ARE NO LIGHTS! IT'S PITCH BLACK! I'm not buying fish unless I can physically see them. When I asked a manager I was told that the lights are broken and the corporate office won't fix it. Seriously?! How much revenue are you losing because your fish wall looks like it's closed for construction?! Fix the LIGHTS! It's not that hard!

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Deanna Cabibi - 6 d 16 h ago

0

My new apartment and new kitten are now infested with fleas and tics. Why? Because last week i bought my bedding and all new cat supplies at Petco in Stuart Florida. People bringing in their pets are not all concerned with their animals . So last night i went back to petco to look around and what do i see on the shelves and boxes of merchandise. Tics!! Dangerous unheathy tics!!! I took pictures to proove what i saw. This is so unacceptable. Now my dad decided never to being his 2 dogs there again for grooming.

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Laura heinlein. - 8 d ago

0

I'd like to recommend that Petco provide scales at every store to check pet weight. I have a very large dog 175+ that needs to lose 30#. Going to the vet to check weight is expensive. Going to my local petco weekly would be helpful. US stats show 50% of pets are overweight. Think of the corresponding sales associated with healthy pet products.

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Pet lover - 9 d 44 s ago

1

Very sad to see how the store in Piscataway NJ treat their employee. Their is this very nice young girl who seems to very pregnant that works there and I see her unloading boxes and she is in a lot of pain. The manager doesn't seem to care. I wanted to say something but I felt this might do better. Please help this girl out.

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Nikki - 10 d 16 h ago

0

I am so mad with petco !! i bought 2 leopard geckos from petco located in algonquin illinois, the guy that helped me take the geckos out had no clue how old they were or what gender they were!! i told him i needed 2 females since i bought a large tank a week before and wanted to house them together because i didnt have space for another tank. He went on telling me that the breeder petco gets their animals/reptiles from only gives them females. I asked him if there was any information or anything he could look up that could tell me anything on when they were born and what theyre genders were to make sure and he simply declined. so i went with his word (my mistake) and bought 2 very lovely leopard geckos whom which i thought were both females. come to realize 2 weeks later one of my "female" leopard geckos is a male!! due to research on how to tell if you have a male or female. i am incredibly pissed off and will be calling the store and corporate to complain!

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Pissed off customer! - 10 d 17 h ago

0

I stopped at my local Petco yesterday to use a coupon I had received in the mail. The cashier said flat out it's a manufacturer coupon not a petco coupon! She wouldn't accept it! Not only did she yell at me, embarrassing me in front of the entire line of guests, she screamed for a manager. The manager, who looked and acted like she was 12, rolled her eyes and said it was fine to accept it (after thoroughly inspecting it like I was trying to pass a fake $100 bill). When i paid she gave me my change, which was 91 cents, in pennies and nickles! Never shopping there again!

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Anonymous - 11 d 14 h ago

A very condescending employee at site 1426 in Sherman Tx got on to me for allowing my dog near the adorable cat cage. I kindly explained that you don't know if a cat is dog friendly without letting them be near. She continued talking down to me. I explained I volunteered at the shelter the cats are from and they encourage this. She refused to listen and almost didn't want to check me out. I have only gone to petco for as long as I can remember

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Disgusted with pet store chains! - 13 d 10 h ago

Long story short, returned unopened dog food purchased yesterday, to Petco in Peoria, IL tonight & at checkout lady employee kept yelling, 5 times to be exact, yiu don't want to buy that food! I thought it was the customer's decision since they are paying. I was purchasing Royal Canin food which isn't a bad food! She was ignorant!

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Elaine Held - 14 d 13 h ago

0

My husband went to pick up food at your Antelope store. A very nice woman from Blue Buffalo helped him. He decided to try the BB food. Then a Petco employee named Jason said BB is not a good food and suggested a different food. My husband said Jason was very aggressive and even told him he was rude to the BB lady. Jason didn't care and just shrugged. It was very awkward. My husband said at that point he didn't care what he bought and just wanted to get out of there. I think next time we will go to Pet Smart. This store is more convenient but I am not shopping sonewhere where the staff bullies their customers snd mistreats Reps too.

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Vito's Mom - 13 d 10 h ago

1

I had that happen in Petco in Peoria, Illinois tonight! I thought since I was paying it was my choice!

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Vito's Mom - 13 d 10 h ago

5

I went to Petco in Pekin, IL yesterday for 1st time & received great service! Employee was very knowledgeable about dog food! That store is wonderful!

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FRUSTRATED IS AN UNDERSTATEMENT - 14 d 22 h ago

0

ALL I HAVE TO SAY IS NEVER, EVER, EVER IN YOUR LIFE BUY ANYTHING ONLINE FROM THIS COMPANY! I CAN'T EVEN BEGIN TO EXPLAIN ALL THE REASONS FOR NOT DOING THIS. I AM A 55 YEAR OLD WOMAN BUSINESS OWNER AND IF I EVER DID BUSINESS LIKE THIS I WOULD BE OUT OF BUSINESS IN NO TIME. HORRIBLE HORRIBLE HORRIBLE EXPERIENCE.

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callie - 16 d 15 h ago

1

The store in Centennial CO, on University and Dry Creek. It has 3 ferret kits that are malnourished-!!!! Their little ribs and vertebrae are sticking out!!! There is a Brown kit that I believe is very ill.

He will get the others sick.

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Anonymous - 16 d 20 h ago

0

The paso robles ca store is a joke you have to ask for help very unfriendly we have been their 4 times theis week and the help had not changed will not be shopping their any longer

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Kate - 24 d 14 h ago

0

I'm happy to find that I am not the only person totally appalled with Petco..."where the pets go". I will never step foot in that store again. They won't even get a quarter of a "star" from me. This store is located in Sarasota, Florida...8356 S. Tamiami Trail 34238.

The "animal/lizard" at the checkout had 4 fish-hooks in her/his upper lip. In addition "it" had 4 inch, blue fingernails. I felt like I was going to gag. I said "I'm surprised they let you work with customers looking like this". I asked for the manager because "it" was being so belligerent to me. Then all hell broke loose! The homosexual manager called the police on me because I was against "diversity" and wouldn't let me leave the store. He forbid me from leaving his/her stinking store. I hate that place now and will never go back again. Apparently, the "pets" run the place.

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Las Vegas Joe - 24 d 40 m ago

First and foremost I can understand your problem with the way the animals are treated. Yes it is appalling to see a store run that way. But obviously you also have a personal problem. Why would you even point out that the manager was homosexual who cares. If you are disgusted with Petco so be it. But to lower yourself and bring someone's life style up it's time you looked in the mirror and grow up.

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C U Next Tuesday - 19 d 7 h ago

Wow, what a wonderful person you must be! How in the hell does that persons life style or choice of dress effect you? I'm sure you're an absolute dream to look at right?

The fact that you felt the need to point out the sexual orientation of the manager shows how ugly you are.

I and most other people would have returned your attitude if you feel as though you have the right to make such comments to someone you don't even know.

I'm sure you'll assume I'm some "it" that believes in "devesity" and has fish hooks in me. Actually I'm a normal everyday red state man from the south. Although I'm not so repulsive on the inside that I don't know how to let people live their own lives and live mine to what I see fit.

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Anne Reed, claim #04941238153 - 19 d 15 h ago

0

After assurance that I would be compensated for time off work by a receptionist (I believe the call was on 7-11-17) at corporate after falling in the check out line at the Petco located in Sugarhouse, UT. I followed doctor orders and stayed home to protect my arm which was set after a serious break which my doctor believed needed surgery to repair. My boss was kind enough to allow me to work though my productivity is down due to casting from break.

I was informed today, by Sedgwick Claims Management, that the claim #(hidden)3 was being denied! After shopping at Petco for over 20 years, and the assurances made by your receptionist, I learn the burden of proof as to why I fell down is on me. What could I have done, I was in shock, shopping alone and not realizing that the managements' incompetence to properly examine the scene in a timely manner. The employees were very kind and thoughtful, getting me a chair near the register while I waited for the paramedics to arrive. Approximately 1/2 hour passed before someone came to examine the scene of the fall. I said, "not likely to find anything now, it's been almost 1/2 hour since I fell." Before denying my claim, I would think that a timely and thorough examination of the area and the bottom of my shoe would have been appropriate,Anything less is very questionable and in stark contrast to the initial impression I was given by this office staff.

Risk Management is supposed to contact me tomorrow. The manager at the Petco in Sugarhouse is never available by phone and has no messaging system attached. Further evidence of his/her incompetence. Try it...(hidden)...Ask for the manager, the phone will ring up to 20 times and the call is automatically cut off. Makes me regret every dollar I've spent at Petco throughout 3 states over 20 years. Further, I have yet to receive a single notice of discount or any discount as per the terms of the Petco rewards card #326097424. Beginning to think this is a corrupt organization.

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Nickecm@yahoo - 21 d 16 h ago

0

Staffer in Topsfield, MA store refused to sell me two small goldfish, saying they can grow 13" and live 60 years and need 10 gallons each. Coincidentally my wife went to the same store later in the day and the same staffer sold her two goldfish for a 10 gallon tank knowing that two goldfish at home were also going in that tank. I feel like I was treated unfairly as a shopper, perhaps because I am a man.

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Sharon - 22 d 13 h ago

0

Please, please don't ever give Petco your email address because if something happens and you do not have an animal anymore you will always have to get those emails tons and tons and tons of them! You will make call after call to please take your name off the email list to no avail! It is totally ridiculous!

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Michaele - 22 d 14 h ago

0

I don't even know where to start....June 9th I took my 3 yr old 8lb PomChi in for a routine bath, hair cut and nails trim, things went so wrong! I took him at his time to find out that our regular groomer was no longer there and the young girl promised me she was a professional. I told her just bath trim and nails. She said he would do great with her. She then told me she was a professional again. 25 minutes into his appointment I received a call from her saying "ms Miller you need to come get Gino because he bobbed and I weaved and he got nicked. He is bleeding and should see his vet" I was there within minutes. Gino wasn't just nicked. He was gushing blood so much I had to ask for a towel. As I was leaving for his vet the groomer said to me "we will not be charging you for the groom since we didn't finish. I couldn't believe she even thought I was paying her 1cent. Got to the vet and dr told me it was so bad that they needed to sedated him and put some staples in. 2 hr later I got to pick up my dog who now was in the cone of shame due to the 8 staples he had gotten to close up his wound. Petco did pay for my vet bill but would not pay for my day of work I had to lose due to the actions of the groomer. The store manager was so rude to me and would never call me back. I called corporate and they asked for the before and after pics I sent it as asked. Never did I get a response. Now it has been over a month and I could not get my 180$ I lost from missing work. I called the store for the 100th time and talked to the assistant manager and told her I just would sue for my money and ask for more. At that time I got a call back. They said they will send me my missed wages and a gift card for my inconvenience. About 2weeks after that I received my check but not gift card. I emailed them about that and was told he thought it was mailed out. Now remember this has been going on since June 9 it's now almost August and 5 emails later still no gift card. At this point it's all a joke. The lies, no return calls and email is ridiculous. I give up!! I'm just glad my pet is better now. I can't even blame the store alone because corporate office was just as negligent. Because of this I will never use ANY Petco for ANYTHING ever.

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Andrew (salesperson - 23 d 16 h ago

5

I stopped at Petco t the Rancho Vista store off 10th st west he other day and a nice young man helped me to look at leashes,he was very nice and informative.l like the way he treats customers. Sincerely,Monica Chandler

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Andrew (salesperson - 23 d 16 h ago

5

I stopped at Petco t the Rancho Vista store off 10th st west he other day and a nice young man helped me to look at leashes,he was very nice and informative.l like the way he treats customers. Sincerely,Monica Chandler

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Gina and marshal Reddington - 24 d ago

5

Went in to the Oroville Ca store and the other morning, there was a young lady feeding and talking to the animals. She was extremely friendly, asked if I needed anything , I said no Just looking, so she continued to feed the animals. As I was looking at the lil critters I noticed they were all feed very well and that she was cleaning everything that they touched. I asked her some questions regarding each animal and as I followed her to each department, asking questions and looking at all the cute animals.

Not once did she act annoyed or upset. She was extremely informative and nice. I could tell she really cared about the animals and did her best to educate anyone on them and products that they needed. I personally haven't met a person as friendly and with such superb customer service, in a very long time!! It truly made my day. I look forward to visiting again. I went in for dog food, I left with a new pet, Sammy, my Betta. Everything he could need and a couple other things, dogfood and a whole bunch of new knowledge from a great young lady, Employee. I had asked her during our conversation if she was a manager, she said No, I'm Elizabeth, the Aquatic Specialist. I said but isn't that fish??

Yes it is, she said, but I do a lil bit of everything and try to make sure that our animals are cared for properly and loved.

Now that's what I call an Excellent Animal caretaker. So I'd like to say Thank you to her and of the othe Petco employees like her.. if there are any.

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