I went to the Petco in Walterboro, Sc today 10/20/2016 , I spent 15-20 minutes in the fish department. I had picked out a number of fish, some shrimp and live plants., we purchased a 55 gal. aquarium , and finally ready to put fish in it. I couldn't find anyone to help me. I gave up. I guess I'll give my business to Wal-mart!! Which I really hate to do.
You need to close your Charleston SC stores immediately and allow your employees to evacuate as has been required by the Governor - should any employees be harmed because Petco stores would not allow them to take off - while the rest of the residence are evacuating - that is insane and you are putting people's lives at risk! I have tried 3 times to contact corporate on the phone to discuss this and you cannot in anyway get past a customer service person who says someone will contact me in 24 hours. Really???
I bought 2 soresta flea collars end of July 2016, I called Petco October 3 2016 because I started noticing fleas on my dogs. I spoke to customer service in Escondido. I do not have my receipt but I used the Petco card to finish the transaction plus the system cannot tell them what you purchased if it was over 60 days. ( they should invest in technology). The customer service rep asked if I wanted to speak to the manager, I said yes but then turned to the manager and asked if she was on lunch, the manager (Megan) said yes and they asked me to call back in half an hour. At this point I said she will not call me back or come to the phone for a customer service issue and the reply was no she is not on the clock.
Horrible customer service located not in america but the philipines. They are having a problem with their merchemt services and are not accepting all cards they are supposed to. I tried to jelp and notify them but even their corp office numbers bounce you out of the county to help bu someone wjo speaks english as a second language. I will never shop at petco again. The mom and pop pet stores ARE AT LEAST REACHABLE.
@Petco @DrMartyBecker NOOOOOOO! please
I applied weeks ago @Petco and @PetSmart hopefully I hear from one of them soon need the job and would love to work around animals again.
@Petco Thank you so much! Hope you had a wonderful day!
@Petco Spent an hour preparing order, nearly $200, tried to use PayPal, didn't process, spoke w/someone, they couldn't find cart. Waste!!!
TY...have a great week! RT @halopets: Happy #MeowMonday! @CatTipper @catster @Petco @HumaneSociety @PEOPLEPets @ASPCA @BFAS @freekibble
Biggest pet peeve (bad pun)RT @Petco: Did you know: Only 17% of dog owners restrain their pets in their car.
Thank you @Petco for my copy of the Artist. I am sitting down to watch it right now :)
@Petco Pet restraint in car so important. I was in bad accident. If we'd had a pet it would have hurtled thru windshield.
RT @petco: Did you know: Dogs should not be left in parked cars as temps can climb to dangerous levels in seconds. #petsummer