Information, reviews and public commentary for US companies



19601 N 27th Ave
Phoenix, AZ
Philip Francis
Chairman of the Board
(623) 580-6100
Annual Sales Est
SIC Code
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Witch hunter - 40 d 13 h ago

HEY!!!!! Anyone out there know Angel James, the PetSmart district manager for New Jersey????? She has been on the lam far too long.....

You have to answer for what you've done. STOP running, STOP hiding.

Angel James....come out, come out where ever you are. Please tell this woman to come forward and answer for the crime she committed......if you know her.

Its time to stop being a coward and man up!!!!!!! You got away with it for far too long and its time to let the truth set you free. I know there's someone out there that knows this witch.

Let her know this is not tolerated and you need to stand trial for what you've done.


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Laura - 24 d 13 h ago


What did she do If you or anyone you know has been, seen, or knows of a beloved Pet that suffered at the hands of their groomers please let me know! We have been fighting this and have had coverage on several media shows Good Morning America is about to do another one this torture chamber and racist hell hole needs to be held accountable!

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Anonymous - 20 d 19 h ago

Sorry, its not about pet abuse. Its about employee abuse and bullying. She coated people their jobs.

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Debbie Lynn - 18 d ago


I started grooming my dog because I didn't want to end up in jail which is where I would have gone should someone had treated my pet badly. It's sad..

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Anonymous - 16 d 21 h ago

I guess the wicked witch is hidden away in her castle with her flying monkeys. Afraid of water being thrown on her, or just afraid to face the honest truth of being the cause of about a dozen lost careers. I'd go with the later.

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Anonymous - 3 d ago

I curse you Angel. I hope you lose your job like the ones in Moore's town back when Mr. Gaines was boss there.

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Hello. Pets mart Corporate - please pay attention. Your store at Regency in Jacksonville needs MAJOR ATTENTION. I have never seen so many polluted fish tanks with dead fish floating ever. Your staff there does not care. They are a bunch of kids with no dedication to responsibility. I was appalled. Pay a visit - it's worth it. Visit now before PETA does.

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Anonymous - 3 d 19 m ago

Let the store and corporation go under. Horrible company anyways.

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Roger E Horton - 4 d 20 h ago


Phoenix AZ, Store Fraud:--I discovered this morning that your store have submitted a fraudulent credit card charge of $258.93 to my credit card ending in ************6813. I contacted Citi Bank and they said to contact you folks and find if charge was a counter or internet transaction and products purchased and shipping address. Your customer Rep. refused to give me the info even though it was charged to me fraudulently and refused to cooperate with me in this fraud. Said it was not your problem. This has caused me to cancel my card and receive new ones, with all the difficulties this entails. I am filing an FTC fraud complaint because your company refused to cooperate in the solution of this fraud. A very suspicious position for you to take, given the fact that this is a fraudulent credit card transaction. Roger Horton 1235 E. Antelope St. Silver Springs, NV 89429 (hidden) (hidden)

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Jack - 32 d 19 h ago


I would like to thank Petsmart for not allowing pit bulls to attend puppy class. They are using statistics, not emotion to make a very unpopular decision for public safety. I am glad that there are a few places me and my dog are allowed to be safe. I will only shop at Petsmart from now on.

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Anonymous - 31 d 20 h ago

Do you kneel or stand while sucking dick Jack?

Flagged for review. 
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Laura - 24 d 13 h ago


LMAO Good Reply Anonymous OBVIOUSLY Jack Has No REAL Clue On the Back Story on Attacks And Aggressive Dogs Yes Pits Get the most publicity because they can do most damage but they are also Trained to be such a way! What about the Labs, Huskies, Aussies, Bichons etc. I Had a Pit and a Bichon my Bichon bit The Shit out of My Pit clean through the top of her muzzle his canine tooth came out inside roof of her mouth blood whole all of it ya know what My OH SO VICIOS PIT DID JACK.... Just That Jack Shit she whimpered tucked her tail and head moved off and started to play with my other pit! I of course had to clean her up etc. she was fine Bichon yes got in some major trouble with mama, but I had to also teach him as the pits Bella and Lucy were new and he was still adjusting Ya Know What Happen next My Bichon and Pits Became best of friends! Oh Did I also mention I also had at the time a Senior Doxie and a senior Pomi! BUT WAIT IF One Pit Is Bad Guess They all Are Right... WRONG YOUR AN IDIOT!!!!!!!!! Racist!!!!!!! Pits Give their lives saving their beloved humans are even becoming police dogs AGAIN!!! Your An IDIOT!!!!!!!!!!!

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Maria101 - 14 d ago

Anonymous did not post a "good reply". It was crass, didn't address any issue, showed low class and an uneducated mind. People revert to swearing and crude language when they don't have the vocabulary and verbal skills necessary for a civil conversation.

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Anonymous - 11 d 20 h ago

Actually, Maria, the data shows that people who use profanity are more honest than people who do not, and tend to be happier and healthier. Look it up. Science says so.

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Anonymous - 11 d 19 h ago

Science says yes but big sky daddy says no and who are you going to believe?

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Pitbulls - 6 d 16 h ago


What a little girl

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Anonymous - 6 d 16 h ago

My 1 year old granddaughter was climbing all over my pitbull and she just laid there.

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Spartanburggg - 6 d 16 h ago


West gate Spartanburg SC, is the worst. Waiting hours when we were told to be here at a time. They are no help whats so ever

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Butch dusharm - 9 d 13 h ago


Visited the pet smart at tradition in Port St. Lucie. My basket contained roughly $35 worth of merchandise. I was number 7 in line with more people behind me. There was 1 check out open with a lady who liked to talk. After 10 minutes and the line barely moving, I left my basket on the floor and walked out. The worst part of all is when another employee walked by and never offered to help. She just picked up a bag of dog food that was in another check out line and walked away. Needless to say you lost a customer. I'll stay with Chewy, less agtivation.

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V.E. - 11 d ago


This is the Worst grooming salon ever! For my grooming appointment at PetSmart Signal Hill, I clearly specified with Brooke (and called back in 10 minutes to confirm) that my dog Billie's beautiful fluffy hair would only be cut down at the most 1/4 inch to 1/2 inch like a lion cut, and not cut down to her skin. When I picked up my dog, she looked like skin and bones with an ugly Cockapoo cut. Almost all of her hair is gone and she now has red raw spots at the joint of her front legs and behind both ears from being shaved too much. To think that I was made to wait four hours for this huge disservice! Poor little Billie could not even be included in the family photo shoot that evening. Additionally, my dog was so traumatized, she was unable to calm down and kept trying to get out of the grooming salon. I don't blame her. It took her two hours to stop trembling in my arms!

To add insult to injury, I was grossly overcharged twice for Brush/Demat/Scissor 1 hour at $28.00, for a whopping total of $140.00, which is very unprofessional, unprecedented and unfair. Specifically, Brooke told me she had to charge me extra for the dematting. Usually with bath, grooming and dematting, I pay a total of $60- $72.00 at the most and add a tip. Why charge me so much money when all that was done was shave my dog nearly bald? Now she's ugly and trembles a lot because she has no hair to keep her warm. Furthermore, Brooke had the nerve to give me a pet report card that had several spelling and grammatical errors in it. They won't release your dog until you pay, knowing what a disservice they did. Brooke should be fired for such unprofessional, terrible, inconsiderate service. I have Never before seen such disregard for consistency with corporate guidance and price statements given to pet parents before in my life. The PetSmart grooming staff should provide the correct service as requested, without changing standard prices on customers, instead of actively trying to rip customers off.

Do not go to PetSmart Signal Hill. Save your money and your pet.

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Anonymous - 11 d ago

If your dog made it out alive you're doing better than some customers.

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Fred - 32 d 19 h ago


Petsmart is the best!!

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Anonymous - 16 d 21 h ago

Lmao. The best???? Bwwwwahahahha. Wake up monkey, you're dreaming

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Debbie - 18 d ago


PetSmart is selling diseased fish. I am going to contact corporate but doubt I get through. It's all about the sales and not about a 7-year-old watching her fish die.

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debra - 21 d ago

why can't i get through to a human being on the phone???? all i want to know is where a certain petsmart location is around trenton/princeton new jersey???!?!?!?!!?!? i have spent over 10 minutes listening to robo directions, pressing buttons and being hung up on!!!! please provide a number that i may speak with a human!!!!!


a frustrated customer

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Anonymous - 20 d 19 h ago

Try a google search.

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Anonymous - 20 d 22 s ago

i believe you are responding to me (above)... tried a google search. no human answers and you still have to jump through rings.... if YOU have a better way/number, i will take it.



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