Information, reviews and public commentary for US companies

 

Petsmart

Rating
0.960969
Address
19601 N 27th Ave
Phoenix, AZ
85027-4010
County
Maricopa
Contact
Philip Francis
Role
Chairman of the Board
Phone
(623) 580-6100
Annual Sales Est
$2,147,483,647
Employees
26,500
SIC Code
5999
General profile image

Witch hunter - 40 d 13 h ago

HEY!!!!! Anyone out there know Angel James, the PetSmart district manager for New Jersey????? She has been on the lam far too long.....

You have to answer for what you've done. STOP running, STOP hiding.

Angel James....come out, come out where ever you are. Please tell this woman to come forward and answer for the crime she committed......if you know her.

Its time to stop being a coward and man up!!!!!!! You got away with it for far too long and its time to let the truth set you free. I know there's someone out there that knows this witch.

Let her know this is not tolerated and you need to stand trial for what you've done.

Thanks.

General profile image

Laura - 24 d 13 h ago

0

What did she do If you or anyone you know has been, seen, or knows of a beloved Pet that suffered at the hands of their groomers please let me know! We have been fighting this and have had coverage on several media shows Good Morning America is about to do another one this torture chamber and racist hell hole needs to be held accountable!

General profile image

Anonymous - 20 d 19 h ago

Sorry, its not about pet abuse. Its about employee abuse and bullying. She coated people their jobs.

General profile image

Debbie Lynn - 18 d ago

1

I started grooming my dog because I didn't want to end up in jail which is where I would have gone should someone had treated my pet badly. It's sad..

General profile image

Anonymous - 16 d 21 h ago

I guess the wicked witch is hidden away in her castle with her flying monkeys. Afraid of water being thrown on her, or just afraid to face the honest truth of being the cause of about a dozen lost careers. I'd go with the later.

General profile image

Anonymous - 3 d ago

I curse you Angel. I hope you lose your job like the ones in Moore's town back when Mr. Gaines was boss there.

General profile image

SAVE YOUR REGENCY JACKSONVILLE STORE - 5 d 15 h ago

0

Hello. Pets mart Corporate - please pay attention. Your store at Regency in Jacksonville needs MAJOR ATTENTION. I have never seen so many polluted fish tanks with dead fish floating ever. Your staff there does not care. They are a bunch of kids with no dedication to responsibility. I was appalled. Pay a visit - it's worth it. Visit now before PETA does.

General profile image

Anonymous - 3 d 19 m ago

Let the store and corporation go under. Horrible company anyways.

General profile image

Roger E Horton - 4 d 20 h ago

0

Phoenix AZ, Store Fraud:--I discovered this morning that your store have submitted a fraudulent credit card charge of $258.93 to my credit card ending in ************6813. I contacted Citi Bank and they said to contact you folks and find if charge was a counter or internet transaction and products purchased and shipping address. Your customer Rep. refused to give me the info even though it was charged to me fraudulently and refused to cooperate with me in this fraud. Said it was not your problem. This has caused me to cancel my card and receive new ones, with all the difficulties this entails. I am filing an FTC fraud complaint because your company refused to cooperate in the solution of this fraud. A very suspicious position for you to take, given the fact that this is a fraudulent credit card transaction. Roger Horton 1235 E. Antelope St. Silver Springs, NV 89429 (hidden) (hidden)

General profile image

Jack - 32 d 19 h ago

5

I would like to thank Petsmart for not allowing pit bulls to attend puppy class. They are using statistics, not emotion to make a very unpopular decision for public safety. I am glad that there are a few places me and my dog are allowed to be safe. I will only shop at Petsmart from now on.

General profile image

Anonymous - 31 d 20 h ago

Do you kneel or stand while sucking dick Jack?

Flagged for review. 
General profile image

Laura - 24 d 13 h ago

0

LMAO Good Reply Anonymous OBVIOUSLY Jack Has No REAL Clue On the Back Story on Attacks And Aggressive Dogs Yes Pits Get the most publicity because they can do most damage but they are also Trained to be such a way! What about the Labs, Huskies, Aussies, Bichons etc. I Had a Pit and a Bichon my Bichon bit The Shit out of My Pit clean through the top of her muzzle his canine tooth came out inside roof of her mouth blood whole all of it ya know what My OH SO VICIOS PIT DID JACK.... Just That Jack Shit she whimpered tucked her tail and head moved off and started to play with my other pit! I of course had to clean her up etc. she was fine Bichon yes got in some major trouble with mama, but I had to also teach him as the pits Bella and Lucy were new and he was still adjusting Ya Know What Happen next My Bichon and Pits Became best of friends! Oh Did I also mention I also had at the time a Senior Doxie and a senior Pomi! BUT WAIT IF One Pit Is Bad Guess They all Are Right... WRONG YOUR AN IDIOT!!!!!!!!! Racist!!!!!!! Pits Give their lives saving their beloved humans are even becoming police dogs AGAIN!!! Your An IDIOT!!!!!!!!!!!

General profile image

Maria101 - 14 d ago

Anonymous did not post a "good reply". It was crass, didn't address any issue, showed low class and an uneducated mind. People revert to swearing and crude language when they don't have the vocabulary and verbal skills necessary for a civil conversation.

General profile image

Anonymous - 11 d 20 h ago

Actually, Maria, the data shows that people who use profanity are more honest than people who do not, and tend to be happier and healthier. Look it up. Science says so.

General profile image

Anonymous - 11 d 19 h ago

Science says yes but big sky daddy says no and who are you going to believe?

General profile image

Pitbulls - 6 d 16 h ago

0

What a little girl

General profile image

Anonymous - 6 d 16 h ago

My 1 year old granddaughter was climbing all over my pitbull and she just laid there.

General profile image

Spartanburggg - 6 d 16 h ago

0

West gate Spartanburg SC, is the worst. Waiting hours when we were told to be here at a time. They are no help whats so ever

General profile image

Butch dusharm - 9 d 13 h ago

0

Visited the pet smart at tradition in Port St. Lucie. My basket contained roughly $35 worth of merchandise. I was number 7 in line with more people behind me. There was 1 check out open with a lady who liked to talk. After 10 minutes and the line barely moving, I left my basket on the floor and walked out. The worst part of all is when another employee walked by and never offered to help. She just picked up a bag of dog food that was in another check out line and walked away. Needless to say you lost a customer. I'll stay with Chewy, less agtivation.

General profile image

V.E. - 11 d ago

0

This is the Worst grooming salon ever! For my grooming appointment at PetSmart Signal Hill, I clearly specified with Brooke (and called back in 10 minutes to confirm) that my dog Billie's beautiful fluffy hair would only be cut down at the most 1/4 inch to 1/2 inch like a lion cut, and not cut down to her skin. When I picked up my dog, she looked like skin and bones with an ugly Cockapoo cut. Almost all of her hair is gone and she now has red raw spots at the joint of her front legs and behind both ears from being shaved too much. To think that I was made to wait four hours for this huge disservice! Poor little Billie could not even be included in the family photo shoot that evening. Additionally, my dog was so traumatized, she was unable to calm down and kept trying to get out of the grooming salon. I don't blame her. It took her two hours to stop trembling in my arms!

To add insult to injury, I was grossly overcharged twice for Brush/Demat/Scissor 1 hour at $28.00, for a whopping total of $140.00, which is very unprofessional, unprecedented and unfair. Specifically, Brooke told me she had to charge me extra for the dematting. Usually with bath, grooming and dematting, I pay a total of $60- $72.00 at the most and add a tip. Why charge me so much money when all that was done was shave my dog nearly bald? Now she's ugly and trembles a lot because she has no hair to keep her warm. Furthermore, Brooke had the nerve to give me a pet report card that had several spelling and grammatical errors in it. They won't release your dog until you pay, knowing what a disservice they did. Brooke should be fired for such unprofessional, terrible, inconsiderate service. I have Never before seen such disregard for consistency with corporate guidance and price statements given to pet parents before in my life. The PetSmart grooming staff should provide the correct service as requested, without changing standard prices on customers, instead of actively trying to rip customers off.

Do not go to PetSmart Signal Hill. Save your money and your pet.

General profile image

Anonymous - 11 d ago

If your dog made it out alive you're doing better than some customers.

General profile image

Fred - 32 d 19 h ago

5

Petsmart is the best!!

General profile image

Anonymous - 16 d 21 h ago

Lmao. The best???? Bwwwwahahahha. Wake up monkey, you're dreaming

General profile image

Debbie - 18 d ago

1

PetSmart is selling diseased fish. I am going to contact corporate but doubt I get through. It's all about the sales and not about a 7-year-old watching her fish die.

General profile image

debra - 21 d ago

why can't i get through to a human being on the phone???? all i want to know is where a certain petsmart location is around trenton/princeton new jersey???!?!?!?!!?!? i have spent over 10 minutes listening to robo directions, pressing buttons and being hung up on!!!! please provide a number that i may speak with a human!!!!!

kindly,

a frustrated customer

General profile image

Anonymous - 20 d 19 h ago

Try a google search.

General profile image

Anonymous - 20 d 22 s ago

i believe you are responding to me (above)... tried a google search. no human answers and you still have to jump through rings.... if YOU have a better way/number, i will take it.

kindly,

debra

Other Reviews & Comments

Wells Fargo & Company
James Joseph Rooth Van R Rooth a Vice President in the Wells Fargo Charlotte,  ... 

Denny's
Alex I was at Denny's yesterday (Sunday 3/24/19) in Rockford Ill ... 

AT&T
tola Im going throught the exact same issue. They charge you for ... 

Great Clips, Inc.
Marie I went to Great Clips to get my hair cut Saturday March 23, ... 

Hyundai USA
Mone I'm going through the same thing smh what state are u in?

Fox News Network, LLC
To for cheerios It is disgusting. The Cheerios dude's posts just keep getti ... 

Dollar General
Michael Yost In East Windsor ct we have started a community cleanup grou ... 

Lg Electronics USA
Kimberly Bennett NEVER buy LG products. Our very expensive fridge has stoppe ... 

Ashley Furniture
Helen Had the worse possible experience on the customer care line ... 

Kohls
Anonymous I also worked at the Rocky Point store and was only getting ... 

T-Mobile USA, Inc.
They Steal Money I have had one to zero bars of service with T-Mobile for ye ... 

Gold's Gym International, Inc.
DNR6 My review of there awesome service was deleted!

Staples
Anonymous He's not performing surgery. There are way more important i ... 

Rent a Center
.rent a center is horrible Rent a center is horrible...just contacted an attorney beca ... 

The Sherwin-Williams Company, Inc.
Anonymous 5

Enterprise Holdings, Inc.
Lino To Alejandro (Supervisor), Edwin and Jairo,

7-Eleven, Inc.
Calvin Mitchell tonight i was at 7 eleven in tampa florida off of busch and ... 

Jack in the Box Inc.
Anonymous Why in the hell it's 11 pm here In Fresno and your store on ... 

MetroPCS Communications, Inc.
Elis2019 One cannot even file a complaint against this company. They ... 

Freightliner
PVL UNIVERSAL INC Hi, have change the ECM in San AngeloTX, 03-15-19 after pay ... 

J. C. Penney Corporation, Inc.
Cameron My wife entered an Order online and decided, within 30 mins ... 

Frys Food Stores
Mona I shop and live in the SE valley mostly shop at Fry's at 48 ... 

Food Network
Anonymous I agree Buddy is an ass and I stopped watching the show bec ... 

Taco Bell Corp.
Anonymous YES PLLLLEEEAAASSSEEE!!!!

McDonald's Corporation
Allen hammond I went to one of your MacDonald in derby ks at 2pm on the 2 ... 

The TJX Companies, Inc.
Anonymous No clue if God had a color but Jesus wasn't white.

Church's Chicken
J. Taylor Went to 3 different locations in Little Rock Arkansas today ... 

Panera Bread
Anonymous So happy to have Panera in our neighborhood! The new cafe a ... 

Disney
raymundo javier I rayamundo javier apply for job but my username and passwo ... 

Lowe's
Eddie Prince I just had a horrible experience at store #0493!! I am para ... 

Hulu LLC
Glad I don't live in California! You all need to get the hell out of California! The air out ... 

Buffalo Wild Wings
Do you check your employees references/background checks? Great food and most of the time great service!. But you sho ... 

Safeway, Inc.
Jim Hello My name is Jim and I am a disabled 50 year old person ... 

Payless Shoes
Anonymous Lmao y'all leaving these comments like they gaf

Belk Incorporated
Anonymous What do your family and friends have to do with this?

Petco
Anonymous An employee at Petco in Riverbank California, her name is T ... 

Chick-fil-A, Inc.
Anonymous They don't work on the Sabbath.

Greyhound Lines, Inc.
Kiarra WORST EXPERIENCE I'VE EVER HAD ON A GREYHOUND. I PAID MY MO ... 

LA Fitness
Larry @ LAURA Oxman ,

Burger King Worldwide Inc
Anonymous I ordered a Double Whopper with cheese large fry large Coke ... 

Domino's Pizza, Inc.
Tricia I have ordered from here for over 20 years. I will never or ... 

Target
Anonymous That poster chose to bring up race and states the Target em ... 

Kroger
Jerry Golmanavich During the Christmas Holidays we bought three containers of ... 

Autozone
James Bryan As a current parts sales manager at autozone, i would like  ... 

Family Dollar Stores, Inc.
Anonymous Store #9195