Information, reviews and public commentary for US companies

 

postmates

Rating
0.975155
Web
https://postmates.com/
Address
425 Market Street Suite 8
San Francisco, CA
94105
Phone
(718) 513-2785
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Gloria Kimmel - 9 h 32 m ago

0

I am a senior citizen and I found this company would deliver food to where I was staying after getting out of the hospital for the 5th time in 3 months. It was supposed to be a nice treat for myself because I can't afford to do this often. I ordered the food, then noted that the full address was not visible and I worried that the order may not make it to me so I tried to call the company making the food and I got a disconnected number. I then contacted postmates and told them that I could not call the Checkers and tell them where to deliver the food. They said I could not amend the order and I needed to cancel it so I did. Then they charged my account for the food they did not deliver and were not helpful in making it right. This is a terrible time for many of us. Covid 19 is ravaging our country and I had just been in the hospital and wanted to treat myself . I contacted Postmates twice and they said sorry but they were keeping my money. I will never use Postmates again and I will do my best to make sure that everyone I know doesn't either.

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Anonymous - 1 d 24 h ago

0

We ordered from a Sandwich shop near our office and they use postmates to deliver food but when I saw the charge in our bank account it was way more than the receipt we received from the Sandwich shop. I tried to find contact information to call Postmates but they are a ghost I even tried to call their corporate office but the number on this page is useless. They did give me the option to leave a number for a call back but I am sure that will not happen.

THIS IS A SCAM OF A COMPANY DO EVER USE THEM!!!!!!!!!!!!!!!!!!!!!!

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Tiff - 290 d 5 h ago

3

(SPAM)

Flagged for review. 
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Anonymous - 290 d 23 h ago

They asked for your SSN number when applying for a position as a driver. Would never go there online. That's confidential informatio...

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Anonymous - 271 d 16 h ago

youre applying for a job, no fucking way? they are asking for your info? thats sketch bro

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Ash - 149 d 17 h ago

You do know that you have to give that to literally any employer, right?

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Mike - 138 d ago

1

Thank God someone has a brain!!! Lol

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Anonymous - 120 d 18 h ago

After your hired

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Dianne - 29 d 18 h ago

No, most companies require a background check. PM deserves the right to check you out and see if your honest.

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Ace - 147 d 18 h ago

3

You cant work without giving your social for theirs and yours tax purposes

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Anonymous - 120 d 18 h ago

If your hired but you don't have to give them your SSC before being hired

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Anonymous - 119 d ago

They have to have for taxes purposes

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Teddor58 - 8 d 19 h ago

0

They don't need it for tax purposes as they don't pay your tax's you.do S an independent contractor

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Anonymous - 119 d 31 s ago

Who have to because that's how you get the job

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Teddor58 - 8 d 19 h ago

0

You have no clue what your talking. I guess that's why your Anonymous.

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PD - 105 d 17 h ago

They need the information in order to pay you

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PD - 105 d 17 h ago

They need the information in order to pay you.

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WWCS - 70 d 19 h ago

Thats right! And it bothers me on their alcoholic beverages orders for the driver to get the photo identification information from the customer. I feel they should have a better way for the customer to have already validated that they were able and old enough to make the purchase before buying alcohol. That then put us in Jeopardy of going and having to interact with a customer using their personal information! Not a great tactic

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Slayer - 45 d 10 h ago

Yeah sooooo It's like for um like legal purposes. It's for the same liability reasons a bartender has to verify your age. Your bastard kid could order skull vodka off your phone while your drunk ass was passed out in the toilet and then die from shitty vodka due to your negligence if it wasn't for identity/age verification. So be grateful your ass is getting saved. Also the app scans your ID and sends the credentials to the postmates servers the postmate doesnt retain your credentials but judging by your fucktardedness I'm guessing you don't have a credit score high enough to warrant having your personal info stolen. Happy Covid!

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Postmates rocks - 286 d 6 h ago

2

POSTMATES SUCKS! They constantly screw up my orders or even go to the wrong building, make no effort to contact me and then complete the order and drive off!! Has happened multiple times! This time it just happened, probably the 5th time, they go to the wrong building and then drive off! I called customer service and they said since I have previous orders with refunds they can't refund me anymore! What bullshit! It's not my fault YOUR DRIVERS can't go to the right building or make orders correctly and they deliver wrong or missing items! So now I'm fucked $20 because your driver was too stupid to go to the right building AND READ THE DETAILED DELIVERY INSTRUCTIONS I PROVIDE TO GET TO THE RIGHT BUILDING! What a joke! The drivers

Flagged for review. 
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Postmate are Fraud - 225 d ago

1

(SPAM)

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Keo - 210 d 20 h ago

4

They do not cook the food, why is that a complaint against them? You're the one that ordered from the restaurant; so who's the real fraud here?

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Ken G - 2 d 17 h ago

0

They are frauds, that's very true !!!!

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Anonymous - 203 d 12 h ago

Same experience here

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Mike - 138 d 24 h ago

What a JOKE. The people ordering from Postmates.. in fact ALL the deliveries I have done were screwed up by the customer.. Either they order from a store that's closed and the Drivers Lose on gas and their pay... ohh, hmm and let's go back to what YOU said, "AND READ THE DETAILED DELIVERY INSTRUCTIONS I PROVIDE TO GET TO THE RIGHT BUILDING!", although I do admit, there are people out there that just don't care so I'm sorry on their behalf.. you must live in a highly illiterate area if YOU are getting so called "screwed" so often.. But here is the thing, the MAJORITY of drivers do there jobs exceptionally well because they depend on their Tips.. no tip and a driver ONLY makes $2-$6 a delivery.. it's more often the customer who screws the driver over by NOT PROVIDING CORRECT INFO!!! So, who is REALLY Losing money? The DRIVER.. big deal, you lost $20! But guess what? Every single driver (I can guarantee you) has lost way more then that in just 2hours of deliveries.. so lady/guy, IF YOU DONT LIKE POSTMATES, then KICK ROCKS kiddo.

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Trina - 109 d 16 m ago

Thank you!! They don't understand the time, and gas wasted on their deliveries. Then they have an attitude don't say thank you, nor tip. If i was going to order food i'd be standing outside waiting for my food and have my direct number available.

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PostmatesRiskCovid19SoYouDontHaveTo - 100 d 5 h ago

4

That's what I'm saying. Do you know how many times I since Shelter In Place Orders began.. that I have received deliveries from 7/11.... only to wait 15 to 20 minutes in line to be told delivery orders are the next line over (albeit shorter and faster)... and the store is out of certain items... then they want me to contact customer to see about alternatives. The customer wants a refund on missing items... none of that shit is avail. To handle in the app. Now I've spent 30 minutes INSIDE 7/11 on this single delivery... that sadly included a whole pizza that I'm sure will be delivered cold now... I do more than my part to make sure each customer is satisfied .... do you think I'm getting a tip on a cold pizza with an incomplete order that was completely out of my control? People that order chic fil a... mcdonalda.. and 7/11..... are not trying to tip. and quite frankly those are some of the most difficult deliveries. This job has really shown me just how ungrateful human beings are! While you dont want to get out and risk illness on your own... I WORK to do that job for you.. risking my own wellbeing... and you cant even be polite.. much less tip me for my efforts.

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Don Cheetos - 45 d 10 h ago

Never accept 7/11 deliveries. Go to places that have their shit together and care. If you notice a certain business is constantly behind on your orders and/or are rude or push you to the back of the line. Don't accept orders from that establishment.

Also just cut everyone, you're working and you're not on the clock. A little authority goes a long way, if you act like an employee customers will move out of your way.

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Dianne - 29 d 18 h ago

I like your way of thinking. Thank You

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Mr. Gofuckyourself - 42 d 9 h ago

0

Postmates is a scam and you are an asshole for working for them. Apparently you have internet access, so learn a little bit about postmates.

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JHAYE - 25 d 17 h ago

0

NO ONE HELD A GUN TO YOUR HEAD AND MADE YOU PICK UP AND DELIVER FOOD.....GET OFF THE GAS OK

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Anonymous - 92 d 17 h ago

Maybe you shouldn't work with the public?

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Zoltan - 45 d 10 h ago

This is why I use drones to deliver all my orders. Once it's dropped off I'm still sitting In front of Ruth's Chris.

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Anonymous - 92 d 17 h ago

Who is supposed to check the order to make sure it's correct, with appropriate condiments requested?

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Spock - 45 d 10 h ago

Get a food scanner.

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Looney - 89 d 5 h ago

This is so correct you any like you don't go to restaurants and they "screw" or miss stuff out of your order I'm just saying speaking from experience.

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MindYaBiznez - 100 d 5 h ago

4

It's a DELIVERY service!!! If your order has wrong or missing items that you ordered... that's on you baby. If it was an order where the postmate was placing the order then I get your frustration a little more. But in all honesty... their driver app kinda sucks.

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Doordash driver - 64 d ago

1

You are the idiot! Drivers go to the address they were given BY THE CUSTOMER. If your instructions are poor or your building is improperly identified, that's the customer's fault, not the driver's. You need to be able to read - put instructions in the proper place - improperly placed comments are not seen by drivers - and drivers do NOT cook or put together your order! Hence the title DRIVER, NOT cook, NOT waitress/waiter.

This occurred 5 times? Review the definition of insanity

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Mr. Gofuckyourself - 42 d 9 h ago

0

So why do you keep placing orders with them if not to beat the crap out of their drivers? The place is a scam.

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KM - 27 d ago

0

Did anyone get back to you? I recently had a driver make the weakest attempt to deliver my food then went awol and left leaving me with NO dinner. I ordered dinner because I have a newborn so I was really stuck. I informed postmates immediately and all I got was an empty apology and a credit THAT EXPIRES in 30 days. I've asked to escalate several times and nothing. I'm so angry and not letting this go.

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JHAYE - 25 d 17 h ago

0

SAME EXACT ISSUE. SOMEONE NAMED MAX TOLD ME I WAS NOT ELIGIBLE FOR A REFUND BECAUSE OF MY CREDITS IN THE PAST. NOT MY FAULT THEY MESSED UP, THEY DD IT AGAIN WITH SONIC. I AM DONE WITH POSTMATES AT THIS POINT.

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