I'm appalled at the treatment and service you should I say provide. I called to reorder oxygen refills then am told they cannot fill them!! They turn me over to collections now Thats another story. So after being on hold got 20 minuets she says I'll transfer you to order that was another 20 minuets of hold actually I think they blocked me tried to call Corporate that's another block. So I'm going to finf another company to assist me.
This Company Is So Unorganized And Don't Know How To Run A Company. Don't Do Business With Them . they lose there faxes. and still make you wait 2 weeks for repairs.
August 28, 2017
Is it Company policy to go in the office with empty tanks to be told to go around to the back of the building to pick up tanks ? I'm disabled the ground is not the best in front and the back isn't better.. I am telling you from my heart and soul I felt like cattle being herded around. I think I am going to shop around. Don't people think before making changes ?
Jeffrey P. Dickman
PREFERED HOME CARE, that is a laugh. All they want is a pay check, so lets cut it off and put them out of business and quit causing people more problems.
This place is a joke!!! They shipped out the wrong size blood pressure machine to an elderly patient and expected the patient to drive herself to their location to return it. I have called their supervisor multiple times and she does not return my calls. I asked to have my call escalated and they have no clue who to transfer me to. I have been on hold every time I call for more than 20 minutes each time I call. Will definitely be researching another DME company to order supplies for my patients.