Information, reviews and public commentary for US companies

 

Publix

Rating
2.26
Web
http://www.publix.com
Address
3300 Publix Corporate Pkwy.
Lakeland, FL
33811
Phone
(863) 688-1188
Fax
(863) 284-5532
Twitter IDs
@PublixTweets
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Roy Pittman - 3 d 5 h ago

5

Thank you for your outstanding service,but I have problems when I try to put in Special orders. Thank you

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Jamie - 7 d ago

3

Dear Publix,

I shop in a few Publix in the Sarasota area. Today, I was in Palmer Ranch and was going to buy Perdue ground chicken BREAST. I had to do a double take at the sticker price. $8.99 per package. Last time it was $5.29. That's a tremendous increase. I think you're exploiting its popularity. Not fair to your faithful customers. Walmart sells it for $5.29. I will rethink Publix fir my needs if I see this happening again. Also, I bought a $14.99 bouquet yesterday and the inner blooms were surrounded with dead brown leaves and flowers. I'm very dissatisfied with this practice as well as the gouging for chicken breast.

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Anonymous - 7 d 10 h ago

Tried to look at Publix weekly flyer online to make my list. This is typically a 15-page ad with pictures featuring the deals of the week. This has been changed to a 2-page list with no pictures or descriptions. The usual buy one get one deals are not highlighted or otherwise evident. Very inconvenient.

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Super T - 25 d 4 h ago

5

Please, don't tell me Publix has discontinued the Publix All Natural Creamy and Chunky Peanut Butter.

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John Coury - 30 d ago

3

I was hired by publix as as always as a part time employee as of 9/24/2016. I have never been scheduled for more than 12 to 15 hrs with a schedule that changes every wk. I will never qualify for any benefit and all hires say the same concern. I loved publix but was really disappointed by the obvious lack of respect by the using well intentioned people. I as a customer and employee have seen customer service gone down hill , many customer bag their own groceries. Sad but please no longer as the orientation stated we are owners! We received little or no benefit . I was hired At Sams Club for much more money and many more hrs and benefits. I loved my manager at publix Crystal and Cody at Westgate plaza store, this comes from at the top. Please don't promote this as a company that cares!

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Employees overwhelmed - 33 d 4 h ago

1

It has come to my attention that you have greatly reduced the number and hours of pharmacy associates at the Publix Riverstone Parkway location in Canton Georgia. I have been a loyal customer for over 10 years driving a great distance to use this pharmacy but in recent months the service has gone to the dogs. The pharmacists are overworked and still VERY polite and caring........but the rest of the staff are abrupt and customer service has gone downhill. Treat your employees better and MAYBE I will come back to this pharmacy

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draginc58 - 35 d ago

5

I am a frequent shopper at Publix located in Carolina Forest in Myrtle Beach, SC and I would like to commend the employees at this location. I am always treated special by those taking my cart to my car. This is a convenience not offered at any other food market. I was treated to this extra by CARLY last week and she was not only personable but knowledgeable about the store and it's products. It's employees like her that add to the success of Publix. I think it would be nice if the store had a "recognition" bulletin board set up behind the Customer Service Counter so everyone may be recognized for their efforts.

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run as fast as you can - 35 d 4 h ago

1

EMORY COMMONS STORE IN ATLANTA< GA has rapists as store managers!!!! wow, got arrested !!!! bad store with bad customer service and employees!!!!!!!!!

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Rod - 36 d 6 h ago

Terrible,I was having heart problems, atrial fib relation at Publix at 58th Ave. in Vero Beach Florida sat on a chair next to the pharmacy, pharmacy manager Alex walked by I asked him if I could speak to her for a moment, he said no and walked off ! Would like to see him fired!

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Anonymous - 39 d ago

2

Check out your Sun City Center Florida store 4854 Sun City center Blvd. Makeup Dept. Was empty from Nov. To Jan. January they filled it and only labeled half the Dept., It is now March. When the little pies were on sale, buy one get one free they did not have any small pumpkin or custard like they always carried. They said the store wasn't granted for them even though they always carried it. This location should always have them. This is a retirement neighborhood we do not need the big pies. Also the Snapple green tea filled with diet tea even the doctors say don't drink diet. Need regular green tea. Say not traited

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Ron P - 39 d ago

1

The last 3 times I went to your store In Lehigh Acres. I went to buy several items. When I get to your meat department they did not have what I wanted. First 2 times I wanted Baby Back Ribs. I asked the people behind the counter. Their anser was - We don't have any. To day 3-18-17 I know the day after St Pats day I went to buy several Items. When I get to the meat department I wanted Corn Beef - same anser don't have any. I put the other Items back and went to Winn Dixies all 3 times and got what I wanted. So Tell me Why I should ever waist my time at Publics again

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Anonymous - 39 d 8 h ago

5

Went to slot of Publix Stores. The very best is the Publix at Westchase in Tampa, FL. No other Publix can compare. The customer service is exceptional.

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Publix customers - 42 d 8 h ago

Publix

No Therapy Dogs should be allowed in your stores. PERIOD.

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Davis - 47 d 19 h ago

I was at publix to fill a script and was a proceed by a tech Alisa at hudson fl store she was rude and cold to me I had a in medictation Norco she treated me like a drug addict I told her I had just had surgery on my knee is can't be leave how I was treated I will tell all my friends

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Publix Shoppers - 52 d 19 h ago

PUBLIX

What is the reason for raising your prices?

We feel sorry for the FIU students in Miami.

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Students - 53 d 23 h ago

We are students at the Florida International University in Miami, and we have noticed their prices have gone up leaving us no choice but to shop at others food markets. We hope Publix will consider to have special offers for students.

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guy.pothier@yahoo.ca - 53 d 18 m ago

We are from Canada and for the past 16 years we spend 3 months in South Florida, ans we have always buy our grocery at Publix. 100,000 people from Quebec stays in Florida during Winter. We always used our Debit Card to n the past, but this year our card is refused, while it work at Wallmart and everywhere else. SanMarco store on Jog st. In Delray Beach is where we have this problem. Just imagine when this happens and there's 2 or 3 customers behind you tinkling that you don't have money in your bank account! How come a big organization like Publix is not up to date with the new bank regulation? We have been humiliated in front of your staff & customers! We're not sure to go back to this store! Are the other stores have the same problem! Many of my friends staying in Florida told me they had to face the same problem! What is your solution to solve this embarrassing problem? Thank you for paying attention to this memo! Guy Pothier.

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Lee Rosenthal - 63 d ago

Store #1050. Pharmacy Manager Michael Hawkes. My wife and I are loyal Publix customers for over 30 years (but only recently became pharmacy customers). We will no longer be using your Publix Pharmacy due to treatment we have suffered as the result of our dealings with Pharmacy Manager Michael Hawkes. Mr. Hawkes is arrogant, aloof, and thoroughly uncooperative. Waiting for his service is unnecessarily long. His willingness to go the extra mile for his customers is sorely lacking and as a result, I have had to utilize a competitor to obtain a rebate on my non-covered drug, which I had been receiving for the better part of a year, beginning before I switched to Publix Pharmacy.

Mr. Hawkes took it upon himself to argue against my eligibility for a manufacturer's rebate, ignoring the written language that allowed a rebate for my prescription so long as no part of it was paid by Medicare. Specifically, the Aerospan is not covered by, nor is it a part of the Medicare formulary. In spite of my history of successfully being rebated, Mr. Hawkes took it upon himself to argue that anyone on Medicare cannot receive the manufacture's rebate. His main concern appears to be that Publix will have to "eat the cost" of the rebate. However any normal person reading the conditions can see that the company will and has rebated anyone who has no coverage for their drug. This is my case. When I explained to him that his actions could cost me thousands of dollars more per year, he dryly replied, that I should see my doctor for a different medication. This medication has been prescribed after obtaining poor results with a number of other inhalers.

Other instances of Mr. Hawkes' anti-customer attitude abound and my wife also no longer wishes to deal with Publix for her prescriptions. You need a people oriented manager to run your pharmacy, not an anal compulsive, callous one.

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Publix's shopper - 68 d 16 h ago

I agree 100% with Publix's policy for not allowing dogs .

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DjBC of Long Island New York - 69 d ago

I have been buying Hawain Wedding Bar cake for several years from your story to take back to New York and I find out today you do not make them anymore a good product gone by the wayside bring it back to the Port Orange Store I take alot of them back Thank Otherwise everything is a ok

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Anonymous - 74 d 22 h ago

Store# 1444 has got to be your most inconsiderate store . It takes 45 minutes to get a sub from your deli. There's only one person who makes them. It would be nice if two people could make them. When I confronted Pat you're manger , he just said yeah only one and he didn't have time. This store is the rudist one I've been too.

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Katie - 75 d ago

0

Customer service desk employees are incredibly RUDE! This last visit was the final straw. Publix is a boycotted company in my family from now on.

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Publix for life - 76 d 18 h ago

5

You know this is not a Publix affiliated website. Complaining here will do you no good. Publix does care about making things right but you have to give them a chance. I have been a Publix shopper my whole life and its the walmart mentality of customers that is ruining retail.

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Melody phillips - 76 d 19 h ago

0

Melody Phillips. I. Just. Saw. ad. About how the employees help customers find the products. They need. What. A. Lie. Every time. I. Go. Into. Publix. I. Have. To beg. Someone. To help me and then they treat me. They are doing me favor just for shopping 7n their store. Dont they know people like me are paying their salary. I. Know that one person is not going to break. This company but my hard earned income will not be spent on a store that insults me

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Mary - 81 d ago

Why have you started blocking your websites from overseas? I work on a US AFB in Europe and I would be ordering Publix gift baskets and food for delivery to family and friends. This is not a very smart move on your part.

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