I am a frequent shopper at Publix located in Carolina Forest in Myrtle Beach, SC and I would like to commend the employees at this location. I am always treated special by those taking my cart to my car. This is a convenience not offered at any other food market. I was treated to this extra by CARLY last week and she was not only personable but knowledgeable about the store and it's products. It's employees like her that add to the success of Publix. I think it would be nice if the store had a "recognition" bulletin board set up behind the Customer Service Counter so everyone may be recognized for their efforts.
EMORY COMMONS STORE IN ATLANTA< GA has rapists as store managers!!!! wow, got arrested !!!! bad store with bad customer service and employees!!!!!!!!!
Terrible,I was having heart problems, atrial fib relation at Publix at 58th Ave. in Vero Beach Florida sat on a chair next to the pharmacy, pharmacy manager Alex walked by I asked him if I could speak to her for a moment, he said no and walked off ! Would like to see him fired!
Check out your Sun City Center Florida store 4854 Sun City center Blvd. Makeup Dept. Was empty from Nov. To Jan. January they filled it and only labeled half the Dept., It is now March. When the little pies were on sale, buy one get one free they did not have any small pumpkin or custard like they always carried. They said the store wasn't granted for them even though they always carried it. This location should always have them. This is a retirement neighborhood we do not need the big pies. Also the Snapple green tea filled with diet tea even the doctors say don't drink diet. Need regular green tea. Say not traited
The last 3 times I went to your store In Lehigh Acres. I went to buy several items. When I get to your meat department they did not have what I wanted. First 2 times I wanted Baby Back Ribs. I asked the people behind the counter. Their anser was - We don't have any. To day 3-18-17 I know the day after St Pats day I went to buy several Items. When I get to the meat department I wanted Corn Beef - same anser don't have any. I put the other Items back and went to Winn Dixies all 3 times and got what I wanted. So Tell me Why I should ever waist my time at Publics again
Went to slot of Publix Stores. The very best is the Publix at Westchase in Tampa, FL. No other Publix can compare. The customer service is exceptional.
No Therapy Dogs should be allowed in your stores. PERIOD.
I was at publix to fill a script and was a proceed by a tech Alisa at hudson fl store she was rude and cold to me I had a in medictation Norco she treated me like a drug addict I told her I had just had surgery on my knee is can't be leave how I was treated I will tell all my friends
What is the reason for raising your prices?
We feel sorry for the FIU students in Miami.
We are students at the Florida International University in Miami, and we have noticed their prices have gone up leaving us no choice but to shop at others food markets. We hope Publix will consider to have special offers for students.
We are from Canada and for the past 16 years we spend 3 months in South Florida, ans we have always buy our grocery at Publix. 100,000 people from Quebec stays in Florida during Winter. We always used our Debit Card to n the past, but this year our card is refused, while it work at Wallmart and everywhere else. SanMarco store on Jog st. In Delray Beach is where we have this problem. Just imagine when this happens and there's 2 or 3 customers behind you tinkling that you don't have money in your bank account! How come a big organization like Publix is not up to date with the new bank regulation? We have been humiliated in front of your staff & customers! We're not sure to go back to this store! Are the other stores have the same problem! Many of my friends staying in Florida told me they had to face the same problem! What is your solution to solve this embarrassing problem? Thank you for paying attention to this memo! Guy Pothier.
Store #1050. Pharmacy Manager Michael Hawkes. My wife and I are loyal Publix customers for over 30 years (but only recently became pharmacy customers). We will no longer be using your Publix Pharmacy due to treatment we have suffered as the result of our dealings with Pharmacy Manager Michael Hawkes. Mr. Hawkes is arrogant, aloof, and thoroughly uncooperative. Waiting for his service is unnecessarily long. His willingness to go the extra mile for his customers is sorely lacking and as a result, I have had to utilize a competitor to obtain a rebate on my non-covered drug, which I had been receiving for the better part of a year, beginning before I switched to Publix Pharmacy.
Mr. Hawkes took it upon himself to argue against my eligibility for a manufacturer's rebate, ignoring the written language that allowed a rebate for my prescription so long as no part of it was paid by Medicare. Specifically, the Aerospan is not covered by, nor is it a part of the Medicare formulary. In spite of my history of successfully being rebated, Mr. Hawkes took it upon himself to argue that anyone on Medicare cannot receive the manufacture's rebate. His main concern appears to be that Publix will have to "eat the cost" of the rebate. However any normal person reading the conditions can see that the company will and has rebated anyone who has no coverage for their drug. This is my case. When I explained to him that his actions could cost me thousands of dollars more per year, he dryly replied, that I should see my doctor for a different medication. This medication has been prescribed after obtaining poor results with a number of other inhalers.
Other instances of Mr. Hawkes' anti-customer attitude abound and my wife also no longer wishes to deal with Publix for her prescriptions. You need a people oriented manager to run your pharmacy, not an anal compulsive, callous one.
I agree 100% with Publix's policy for not allowing dogs .
I have been buying Hawain Wedding Bar cake for several years from your story to take back to New York and I find out today you do not make them anymore a good product gone by the wayside bring it back to the Port Orange Store I take alot of them back Thank Otherwise everything is a ok
Store# 1444 has got to be your most inconsiderate store . It takes 45 minutes to get a sub from your deli. There's only one person who makes them. It would be nice if two people could make them. When I confronted Pat you're manger , he just said yeah only one and he didn't have time. This store is the rudist one I've been too.
Customer service desk employees are incredibly RUDE! This last visit was the final straw. Publix is a boycotted company in my family from now on.
You know this is not a Publix affiliated website. Complaining here will do you no good. Publix does care about making things right but you have to give them a chance. I have been a Publix shopper my whole life and its the walmart mentality of customers that is ruining retail.
Melody Phillips. I. Just. Saw. ad. About how the employees help customers find the products. They need. What. A. Lie. Every time. I. Go. Into. Publix. I. Have. To beg. Someone. To help me and then they treat me. They are doing me favor just for shopping 7n their store. Dont they know people like me are paying their salary. I. Know that one person is not going to break. This company but my hard earned income will not be spent on a store that insults me
Why have you started blocking your websites from overseas? I work on a US AFB in Europe and I would be ordering Publix gift baskets and food for delivery to family and friends. This is not a very smart move on your part.
61 year old disabled shopper bitched out by Manager Kevin Piper in front of lines of patrons at checkout for having his small 10 lb therapy dog in the shopping cart on a blanket. As disabled physically he cannot walk, shop and hold a dog leash at the same time. I also have the dog for PTSD that started when as a former NY firefighter he responded to WTC on 9/11 to remove bodies in market below subway concourse. He had previously provided doctors certification of disability and therapy dog that also alerts to asthma triggers. The manager would not give his business card and lied and said Health department said he could ban service dogs from shopping carts. In touch with Florida DOH today that states ADA gives absolute right to service dog and it does not need to be on leash if disability does not allow. Says dog must be under control which his is sitting quiet on blanket in cart. This store bullies and uses intimidation for personal pleasure. Filing this with Publix Corp in Lakeland Fl. No such problem at Winn Dixie and Publix manager said he would rather lose my 10k a year in business than have a small service dog in one of his carts. .. Said and quoted "Don't you ever let me catch you with a dog in one of my carts again". Ground Zero disabled firefighter senior and should not be abused in this way. James Thomsen
I have encountered the same type issues at my local Publix in Naples, FL. Felicia, Donald, and Leon continuously harassed me for bringing my service dog into the store. One of their staff even demanded that I show proof that my dog was a service animal. The assistant manager, Leon, tried to tell me the same thing, that the state says they don't have to allow dogs in carts. His boss, Donald, has been continuously rude to me, and follows me around like a shoplifter every time I enter the store. Ultimately, Publix has grown into a company that doesn't care about "the little people". They're becoming more and more like Walmart every day.
Put your doggie on the floor.
My dear Mr. Publix.
We have choices. In Bellevue Tennessee, we have ALDI, Sprouts, Kroger, and then there is Publix my favorite shopping place for groceries. But, wait just a minute. Today I was informed my Publix will no longer be carrying fresh turnip greens in the produce department. Come on now Tennessee is a southern state and most of us grew up on the tops and bottoms of the turnip plant. I had several other barnyard greens to choose from, kale,collards, spinach and even beet and broccoli tops. No turnip greens!
I'm crying and will now shop for greens at another source or just stay mad because Publix has let me down.
Not a happy camper, Beverly Cole
Venetian isles publix is not performing as it should. I've been going to the publix for 22 years. It performed better. The deli is very slow. Many of the food items I would get, are not kept in Stock. The atmosphere I was used to is just not there. Many of the other stores I've gone too seem to be performing better.
I don't know if Publix corporate monitors these post, but I want to let you know, that you have a problem at your Berkshire store in Naples. Whether or not you take this post seriously is up to you but I'll tell you this. The two managers in charge of the store, Derek and Leon both have serious drug problems. How Publix allows this is beyond me. I have information about both of them that proves more than recreational drug use. Sad.