Information, reviews and public commentary for US companies

 

Quick Lane Oil Change

Rating
0.666667
Address
P.O. BOX 11400
Huntsville, AL
35814-1400
County
Madison
Contact
Cathleen Anderson
Role
President
Phone
(256) 539-9441
Annual Sales Est
$101,940,969
Employees
189
SIC Code
5511
General profile image

Angry & disappointed - 286 d 10 h ago

1

On August 22nd, I took my 2013 Hyundai Tucson in to the Quick Lane in Springfield, MO for servicing. They checked the brake system along with everything else and said everything was fin e. The next day, my car went in to a garage for some warranty work. The garage called and said that my front brakes were bad and needed to be replaced. I thought they were just trying to get some money out of me and read them the riot act telling them that my brakes had been checked just the day before and told they were fine. After getting my car back, I took it back to Quick Lane and told them what had happened. They put my car up on the rack and checked the brakes and, guess what, they were, in fact, bad and needed to be replaced. The Quick Lane manager said he would give me a 20%a discount to replace the brakes since it was their mistake.. That's all well and good but I don't feel like that's good enough. I am willing to pay for the parts but I do not feel like I should have to pay for labor at all. They are the ones that initially said my brakes were fine. What if I had been in a bad accident because my brakes failed. They would be looking at a law suit then. I have had every bit of my service work done at Quick Lane in Sunbury, PA and was always extremely pleased. The management there was always very friendly and, most of all, very honest. I never had a single complaint. Since I moved to Missouri, I wanted to stick with Quick Lane because of my very positive experience in PA. Now, I don't know if I want to trust my car with Quick Lane in Springfield, MO or not.

General profile image

Eddie Gosier - 1 y ago

1

410 N patterson st Valdosta Ga 31601 date 6/04/16 R/O number 1003257/1 mileage121138 service advisor Brent Crisp Time10:19 am total amount 41.20

I was not happy with my service waited over an hour for a oil change I was told that they were short of help and he can give back my keys I can leave or you can come back with a attitude I did not feel like I was a customer felt very uncomfortable( not wanted). now the first time I visit out in 30 min with a oil change I was very please and customer service was awesome what happen? Eddie Gosier (hidden) (hidden)

General profile image

Anonymous - 1 y 168 d ago

0

Quick - Lane rebate credit card/debit card it's a scam you can't use it to get cash-back, you can't take your cash out from A ATM machine. so you're screwed. Just send me a damn check. I was wanting to use that rebate to pay off the charge for the items I bought to get the rebate like I said screwed.

Other Reviews & Comments

Dollar General
Alicia Johnson the dollar general in jackson ms on mc dowell road closes e ... 

Costco
Anonymous My family shops at COSTCO, Brick, NJ and today I met Jason  ... 

Taco Bell Corp.
Steve Hey Phil, because they know fools like you will pay it, I t ... 

Wal-Mart Stores, Inc.
Tito How would a hard working man age 26 father of 3 get a job a ... 

TGI Friday's
Lynne We arrived at my local Fridays restsurant today at 7;15 p.m ... 

Fox News Network, LLC
I.S.I.S. needs more "specially delievered" M.O.A.B.s Without intending to "haggle" I'm reminded of ano ... 

J. C. Penney Corporation, Inc.
Go out of business Disgusting ! It's no wonder all these stores are closing do ... 

Great Clips, Inc.
Anonymous Stop complaining! You knew the salon closed at 7!!!! Why wa ... 

Dish Network
donald f wagner There is no reply that I can see. Leads me to wonder if Dis ... 

Walgreens
Justice There are some serious employee discrimination going on at  ... 

Honda Motor Company
Ram 2017 Accord LX

Hulu LLC
Sam There are no black shows from back in the day. I love white ... 

Outback Steakhouse
Debbie Ok where to begin....

American Express Company
Ms T I would like to go on record saying that this has been the  ... 

AT&T
Omar and Tisha Calcador I have been waiting on a call to correct my bill for over a ... 

Church's Chicken
Notpaid I am in need of help.. I was employed by Churches Chicken.  ... 

McDonald's Corporation
Frank You must check out your location on Marco islandf,fl. We ha ... 

Panera Bread
Annette I went to your location #3218 located in Davenport, Iowa. I ... 

Safeway, Inc.
Patience Ditto on Anonymous' comment.

The Home Depot, Inc.
Carlos Dear Sir/Madam, The motive of these lines is to elevate to  ... 

Toyota Motor Sales, U.S.A., Inc.
Joanne I became a DCH Wappingers Falls, NY Toyota patron in Januar ... 

eBay, Inc.
Anonymous That's probably the best thing, I had the same problems. Go ... 

Lg Electronics USA
Anonymous Write the Attorney General about your problems, it's the be ... 

Food Network
barbara Very disappointed. I have been unable to print recipes and  ... 

Days Inn Worldwide, Inc.
Michelle If your going to have an upper level.....there should be an ... 

Ross Stores
DrJerold Saturday afternoon. 25+ people on line to check out. 2 regi ... 

Cricket Communications, Inc.
Sorry I didn't log in but this is my post (hidden)

T-Mobile USA, Inc.
Rena White I don't know where to start with this company. I have been  ... 

Domino's Pizza, Inc.
Anonymous Allen

Aeropostale
Gm Enterprises Hello!

Rent a Center
Mays Rent a center on Garth road has had me wait all day at home ... 

AppleBee's
Disappointed customer! I've been to the Applebees on Hudson ny several times. I ha ... 

Cox Communications, Inc.
Debbie Flynn Do you remember her first name?

Amazon
Anonymous Sir your site is very bad impact on me it is second time wh ... 

Pep Boys
Playingitsafe How is it that I was told 2hour wait right off the bat when ... 

Whole Foods Market, Inc.
chcltmkr Whole foods is known for your quality. This amazon purchase ... 

Enterprise Holdings, Inc.
Kk Were you able to find CEO number? I have a similar issue

American Airlines
Vigilante Very poor customer relations and lack of organization. Abso ... 

Toys R Us
Anna Wow, I am dealing with the same trouble here in Florida wit ... 

Rooms To Go
Dave Wilson This is the second couch I have purchased and this one did' ... 

Jo-Ann Stores, Inc.
Mrs. Bell In my 50 yrs of sewing, I have shopped at a variety of stor ... 

Circle K Stores Inc
Melissa Wells Aledo, IL. Circle K, the busiest gas station in Mercer Coun ... 

Denny's
Leta Waiters, Waitress,& Cooks improperly handles food prepa ... 

LA Fitness
Silver Spring LA Fitness is a Huge Disappointment LA Fitness in Silver Spring was closed for renovation and w ... 

Dick's Sporting Goods
Emily The manager gabe serially harassed a worker at the rim in S ... 

Southwest Airlines Co.
eila made flight to my connection but took me to another connect ... 

Bank of America Corporation
Anonymous I had very good credit but just like Bank of America you ga ... 

Yahoo! Inc.
log me in I am not able to log into my yahoo account . I no longer ha ... 

Old Navy
Jazzmin Today I went to the old navy flip $1 sale I had 20 flip flo ... 

MetroPCS Communications, Inc.
Duh You should probably live in Mexico or learn to speak, read, ... 

Placeholder advertisement