You canceled my order with out notifying me charged my card still waiting on them to release my funds. Found out that I was canceled due to someone had a debt with the same address or last name which isn't my problem Maybe you need to contact me too figure the issue before canceling my order and having waiting on the merchandise
MY FATHER PASSED ON EASTER 4/16/17 DUE TO CANCER. HIS MEDICATIONS WERE EXTREMELY EXPENSIVE. I USED MY CREDIT CARDS TO HELP KEEP HIM ALIVE. UNFORTUNATELY HE LOST HIS BATTLE, AND I HAD TO FILE BK.
QVC SHAME ON YOU AND YOUR ILLEGAL PRACTICES. YOU CAN'T CHARGE MY MC OR VISA TO RECOUP A 2 YR OLD BANKRUPTCY!!!
BY THE WAY I DID WHAT ANY DAUGHTER WOULD DO TO HELP SAVE HER FATHER!!!
They broke the law by doing that. Contact your bankruptcy attorney.
Same thing here. I was told if anyone moved into my address they couldn't ever have a QVC account, not a QVC charge card but just an account to order things. Who in the world does this??? I would be furious if this was me and was told sorry because of the last residents you can't order from us. THEY DON'T EVEN KNOW WHO LIVED THERE!!!!!!! Is this even legal??? My daughter can't even have anything sent to my address and her account got cancelled because she knows me and might order something for me, are you kidding me. I wish a lawyer would read some of these comments because I can't believe this is legal. To tell my daughter she can never ever have an account again because she is related to me. In this day and age I can't believe a company would treat their customers like this. It's a doggie dog world out there and they just don't give a rats Ass. So disappointed with this company. Spent way to much money with them.
I am experiencing something similar. I had some items on easy pay. My bank account got hacked and it took time to fix the problem and I was given a new card number. Because the old card was deactivated the easy payments weren't going through. They sent me to a collection agency. I explained the situation to both QVC and the collection agency and set up payments. They "temporarily" closed my QVC account until the amount was paid in full. Then they closed my mother's account because her address is similar to mine. She did nothing wrong! Totally unacceptable! They should be ashamed of treating customers that have been with them for over 30 years this way.
The same thing is happing to mean
I am going through the same thing right now. I had to claim bankruptcy over a year ago. Since then I have placed orders using easy pay and no problems. All of a sudden on Saturday after I placed an order they cancelled the order and closed down my account. Two calls now to customer service have gotten me no where. What happens to my remaining easy pay payments? I have been rebuilding my credit, are they now going to send that to collection??? I have a call into the corporate office but I expect to get the same story.
The same happened to me. I live with my mom. My mom pay off the account 2 years to go, and still can't shop there or me.
I'm so sorry about your Father.I lost several family members to CA
File your complaint here. https://www.bbb.org/us/pa/west-chester/profile/tv-home-shopping/qvc-incorporated-0(hidden)3
This company is disgusting. No one gets on the phone. Just voice mail. I have placed many orders and only half of them get to my home. All I get is "your order is lost in shipping". QVC should get lost in shipping. Last thing I will ever order from this crummy company.
Orderd 2 laptops for xmas. they cancelled my order and combined my account with someone else's account because of same last name. I didnt find out until I called to find out about eta date for shipping. Now I dont even know if I will get these things at all for xmas for my children.
Same here, I will never use QVC again
Wow, we need to get a class action suit filed against this company. I ordered the berkshire blankets and it never got to my home. When I called they told me that the account was under my sisters name, and that they could not discuss it with me. They told me to have her call. The blanket was supposed to be a gift for my sister.
Come to find out, UPS has delivered the package to someone else in the neighborhood. QVC will not credit my money back to my credit card, so this mean that the package that I bought a stranger in the neighborhood a gift instead of my sister.
QVC NEEDS TO BE PUT OUT OF BUSINESS.
I totally agree and would gladly help. I shopped with them for 25 years and they closed my account because they said I returned too many things. Well EVERY program host said 'we have a 30 day UNCONDITIONAL money back guarantee so try it and if you don't like it return it. Well I took them at their word and now I cannot purchase anything from QVC. They need to change their name because they are no longer Quality Value or Convenient.
I AGREE. A TOTALLY UNPROFESSIONAL COMPANY.
I'm so disappointed. I used to work there and now I don't know if i'll still shop there. The reviews I've been reading are so disheartening.
Do you know of good phone number someone will actually answer me at?
Agreed. Their reps are as dumb as they come and are not capable of assisting with pressing issues. One must wait a minimum of 4 hrs. for a call back and this never happens. You would think a multi billion corporation would operate more efficiently. They need to be put out of business as they do not have the customer's interest at stake.
Yes they do
File complaint here. https://www.bbb.org/us/pa/west-chester/profile/tv-home-shopping/qvc-incorporated-0(hidden)3
I AGREE. I HAVE BEEN TRYING TO GET A SUPERVISOR FOR MONTHS TO FIX A PROBLEM WITH TRAC-PHONE ISSUES. TOLD ME I WOULD RECEIVE A CALL BACK IN 4 HRS. NO CALL. CALLED AGAIN. NEXT DAY I CALLED AGAIN AND SAID 24HRS TO WAIT. I DID AND NO CALL. I HAVE BEEN WITH QVC FOR 20YRS. WHAT HAS GONE WRONG. I AM NOW STUCK WITH A PHONE THAT I CANNOT USE BECAUSE MY TIME IS UP. WE ALL NEED TO DO SOMETHING ABOUT THE SERVICE OF QVC THAT HAS GONE DOWN HILL WITH THERE SERVICE.
Report them to the better business bureau and consumer affairs asap
I'm going to do just that.We all need to do the same.
Yes we do how do we get started?