Information, reviews and public commentary for US companies

 

Rent a Center

Rating
0.4059
Web
http://www.rentacenter.com
Address
5501 Headquarters Dr.
Plano, TX
75024
Contact
Mark Speese
Role
Chairman and CEO
Phone
(972) 801-1100
Fax
(866) 260-1424
Employees
19,700
Twitter IDs
@RentACenter
General profile image

Rent A Center hires drug addicts. Tyrone Lawson is addicted to Hydrocodone. He needs help. He also had a hand in stealing 2 IPads from the San Pablo Store. Tyrone worked at the Hayward store but has been transferred to the Oakland store on International Blvd. They need Rent a Center^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Rent a Center^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Rent a Center^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Rent a Center^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Rent a Center^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Rent a Center^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Rent a Center^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Rent a Center^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Rent a Center^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Rent a Center^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 - 54 d 6 h ago

Rent A Center hires drug addicts. Tyrone Lawson is addicted to Hydrocodone. He needs help. He also had a hand in stealing 2 IPads from the San Pablo Store. Tyrone worked at the Hayward store but has been transferred to the Oakland store on International Blvd. They need

.,.,.,

General profile image

Anonymous - 51 d 15 h ago

orked for this company for 4 years and they have screwed me out of soo many opportunities for advancement. During covid the D.M said they needed to skim the fat on our hours like we are pigs and we are essential. They also give us an ultimatum to quit or sign a paper that says we basically lose our job. They put not only there employees at risk but our families to. They are taking our hours and putting us at risk and instead of hazard pay they are cutting our hours. Care for the customers when you don't even care for your employees.

Your not doing anyone favors except for the big,/ /. /. /./ ./. /. / .., .,

General profile image

Annoyed - 44 d ago

1

The paper to lose your job was for what?? I am wondering if it's since the Covid was it for that?, like you can't deliver and come into the persons house to deliver their item or what? I was supposed to have an item delivered and the manager said they cannot come inside because of the Covid virus but would be glad to leave it in the front of the house?? That's why I'm asking? Signed confused and annoyed

General profile image

Bridgette m - 29 d 9 h ago

Sadly that is the case. My dad has been waiting for beds from another company who had to have them brought in from out of state. They will hopefully be in next week since we ordered them the last week of February and are still waiting for them. But we were told the delivery guys would NOT be able to bring them into the house for us to be sure we had help with 3 beds, 3 dressers, and 3 night stands.

General profile image

Anonymous - 48 d 15 h ago

tore has really nice employees for the most part , however the reminder calls is annoying. Also I've been a customer for years . Here's what I've paid off over the years: TVs, a couple of furniture sets, a bedroom set, a dishwasher, a refrigerator, entertainment stand, fireplace, laptop, two mattresses. You would think in a time like this I'd be granted a paid in full for the two items I'm still renting but nope. Infact, I wasn't working enough to pay off the 90 day or 120 day and it doubled . This is annoying as hell and I just want to turn everything in and say to hell with it. As loyal as ., ., ., ., ., ., .,

General profile image

Keysha Ash - 47 d 7 h ago

0

My name. Is. Keysha Ash

General profile image

Anonymous - 46 d 15 h ago

I need someone to. Call. Me. About a complaint at the rent a center.,.,.,.,.,..,.,'''.'.'.'.

General profile image

Anonymous - 44 d 16 h ago

closed and he kept blowing me up from his personal cell phone texting me and calling me threatening me over a mattress. I had a death in the family I was waiting for my unemployment to come in. I was about a week and a half late on my payment. What you did was unacceptable and very unprofessional. I have spoken to numerous people from Rent-A-Center he said that they put a ticket in in somebody would call me. But they just keep sending it to the guy that I had the issue s. Nobody ever has called me back nobody has answered any of my emails. I couldn't even leave my house there were two men outside of my house I have witnesses because there was a grand opening at the restaurant but I live right next door to. I don't know how they get away with doing this stuff. They also added another charge on my contract but didn't tell me what it was they just stated that it wasn't listed on the contract

General profile image

Anonymous - 41 d 15 h ago

Being bothered for a payment , while I have this so called RAC benefits package which states clearly in black and white. If I become unemployed, they will pay for 4 months or 1000 dollars. Why am I being asked to make a payment.//

General profile image

Anonymous - 38 d 15 h ago

my fee for my merchandise it was not delivered I called the store to cancel and get my money back they basically told me no .I've been waiting over a month now for for someone to solve this issue and give me my money back. I'm not waiting anymore. No one has contacted me after numerous attempts you guys do not care about your customer base so legal action will be taken.,.,. .,.,.,.,.,.,

General profile image

Anonymous - 36 d 14 h ago

e on Dick Pond Road is extremely unprofessional. I had a delivery van show up at my residence, said I hadn't answered them in a week, even though I was in the store on Thursday and spoke with the assistant manager Melissa. I was 5 days late, I had tried to give Melissa the late payment on Thursday but she refused it, and said I had to make a 2 week payment. When we went to speak with the store manager he was extremely arrogant and act like he did us a favor by renting to us. He met us on the outside of the store and ran his mouth as he went in. When he came back h.,. ,. . ., . . ,, ., .,

General profile image

Anonymous - 32 d 5 h ago

r years and have always paid my stuff off. I was out of work almost 2 months due to covid. I just made a 200 payment that I really couldn't afford and now they are saying If I dont pay another 200 they're taking

General profile image

Anonymous - 27 d 15 h ago

ed and bothered about making a payment, while I had these "so called benefits". I was laid off like millions of others and my "so called benefits " clearly states that RNC would pay for 4 months or 1000 dollars. It's not happening. My hands have been forced. Monday I will contact our family lawyer and begin with and false advertisem/././/.

General profile image

Anonymous - 26 d 17 h ago

is a girl in calhoun ga that always is cuzing out customers shes rude i think she should n..,., ., .

General profile image

Anonymous - 22 d 17 h ago

work. I have witness employees on drugs threatening fellow employees by text and other means. they have been tested and failed the drug test but still have a job. Sad thing about this is that the innocent has been told they will be transferred hours and I mean hours away from their home to work. This isn't right at all. My suggestion to the innocent is now is a time for a lawyer and judge to get involved and even the law enforcement.This even needs to be reported to the Better Business Bureau in North Carolina. I feel sorry for good employees

General profile image

Anonymous - 18 d 5 h ago

r the worst experience i have had with a furniture store. 1st the prices and furniture that i picked online was incorrect! Price went up an extra 25 dollars. It took a whole week to get here even know I was promised same day service. And then on top of everything else the manager harassed me to pay 4 days after finally receiving my product even know i had used a coupon for first week being 5.30.... I am now stuck with furniture i didnt ask for at a higher price with nothing i can do..... Im referring to a store in North Charleston SC on ashley phosphate rd.... Yall need to get . ,, ,., ,

General profile image

Anonymous - 13 d 16 h ago

an employee with rent center talk bad with customers and told him you a layer for not coming on time for payment , no respect , no customer servic

General profile image

Anonymous - 13 d 6 h ago

The store on Davie in Fl wants me to pay $299 more that is not included in my contract. I call several times I spoke in person and nobody can help me . They have no clue about anything .. is my first time purchase something for rent a center and the last... This is my 2 week and I have no response.... Please! Really ? I call central and nobody answer...im so disappointe..,.,.,;ll;l

General profile image

Richard could le - 6 d 14 h ago

1

I am very disappointed customer. I went to your Rent-A-Center in Howell Michigan. The man was not helping me at all. He said I'm giving you the best deal that I can. So instead of him saying well let's work this out he said I think we should part ways.? You Tell this to a customer? He said I think you should look somewhere else.? Well I'm just letting you know he has lost me as a customer and I will not give him a good review.

General profile image

Rent A Center hires drug addicts. Tyrone Lawson is addicted to Hydrocodone. He needs help. He also had a hand in stealing 2 IPads from the San Pablo Store. Tyrone worked at the Hayward store but has been transferred to the Oakland store on International Blvd. They need Rent a Center^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Rent a Center^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Rent a Center^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Rent a Center^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Rent a Center^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Rent a Center^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Rent a Center^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Rent a Center^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Rent a Center^^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Rent a Center^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 - 54 d 6 h ago

Rent A Center hires drug addicts. Tyrone Lawson is addicted to Hydrocodone. He needs help. He also had a hand in stealing 2 IPads from the San Pablo Store. Tyrone worked at the Hayward store but has been transferred to the Oakland store on International Blvd. They need

.,.,.,

General profile image

Anonymous - 51 d 15 h ago

orked for this company for 4 years and they have screwed me out of soo many opportunities for advancement. During covid the D.M said they needed to skim the fat on our hours like we are pigs and we are essential. They also give us an ultimatum to quit or sign a paper that says we basically lose our job. They put not only there employees at risk but our families to. They are taking our hours and putting us at risk and instead of hazard pay they are cutting our hours. Care for the customers when you don't even care for your employees.

Your not doing anyone favors except for the big,/ /. /. /./ ./. /. / .., .,

General profile image

Annoyed - 44 d ago

1

The paper to lose your job was for what?? I am wondering if it's since the Covid was it for that?, like you can't deliver and come into the persons house to deliver their item or what? I was supposed to have an item delivered and the manager said they cannot come inside because of the Covid virus but would be glad to leave it in the front of the house?? That's why I'm asking? Signed confused and annoyed

General profile image

Bridgette m - 29 d 9 h ago

Sadly that is the case. My dad has been waiting for beds from another company who had to have them brought in from out of state. They will hopefully be in next week since we ordered them the last week of February and are still waiting for them. But we were told the delivery guys would NOT be able to bring them into the house for us to be sure we had help with 3 beds, 3 dressers, and 3 night stands.

General profile image

Anonymous - 48 d 15 h ago

tore has really nice employees for the most part , however the reminder calls is annoying. Also I've been a customer for years . Here's what I've paid off over the years: TVs, a couple of furniture sets, a bedroom set, a dishwasher, a refrigerator, entertainment stand, fireplace, laptop, two mattresses. You would think in a time like this I'd be granted a paid in full for the two items I'm still renting but nope. Infact, I wasn't working enough to pay off the 90 day or 120 day and it doubled . This is annoying as hell and I just want to turn everything in and say to hell with it. As loyal as ., ., ., ., ., ., .,

General profile image

Keysha Ash - 47 d 7 h ago

0

My name. Is. Keysha Ash

General profile image

Anonymous - 46 d 15 h ago

I need someone to. Call. Me. About a complaint at the rent a center.,.,.,.,.,..,.,'''.'.'.'.

General profile image

Anonymous - 44 d 16 h ago

closed and he kept blowing me up from his personal cell phone texting me and calling me threatening me over a mattress. I had a death in the family I was waiting for my unemployment to come in. I was about a week and a half late on my payment. What you did was unacceptable and very unprofessional. I have spoken to numerous people from Rent-A-Center he said that they put a ticket in in somebody would call me. But they just keep sending it to the guy that I had the issue s. Nobody ever has called me back nobody has answered any of my emails. I couldn't even leave my house there were two men outside of my house I have witnesses because there was a grand opening at the restaurant but I live right next door to. I don't know how they get away with doing this stuff. They also added another charge on my contract but didn't tell me what it was they just stated that it wasn't listed on the contract

General profile image

Anonymous - 41 d 15 h ago

Being bothered for a payment , while I have this so called RAC benefits package which states clearly in black and white. If I become unemployed, they will pay for 4 months or 1000 dollars. Why am I being asked to make a payment.//

General profile image

Anonymous - 38 d 15 h ago

my fee for my merchandise it was not delivered I called the store to cancel and get my money back they basically told me no .I've been waiting over a month now for for someone to solve this issue and give me my money back. I'm not waiting anymore. No one has contacted me after numerous attempts you guys do not care about your customer base so legal action will be taken.,.,. .,.,.,.,.,.,

General profile image

Anonymous - 36 d 14 h ago

e on Dick Pond Road is extremely unprofessional. I had a delivery van show up at my residence, said I hadn't answered them in a week, even though I was in the store on Thursday and spoke with the assistant manager Melissa. I was 5 days late, I had tried to give Melissa the late payment on Thursday but she refused it, and said I had to make a 2 week payment. When we went to speak with the store manager he was extremely arrogant and act like he did us a favor by renting to us. He met us on the outside of the store and ran his mouth as he went in. When he came back h.,. ,. . ., . . ,, ., .,

General profile image

Anonymous - 32 d 5 h ago

r years and have always paid my stuff off. I was out of work almost 2 months due to covid. I just made a 200 payment that I really couldn't afford and now they are saying If I dont pay another 200 they're taking

General profile image

Anonymous - 27 d 15 h ago

ed and bothered about making a payment, while I had these "so called benefits". I was laid off like millions of others and my "so called benefits " clearly states that RNC would pay for 4 months or 1000 dollars. It's not happening. My hands have been forced. Monday I will contact our family lawyer and begin with and false advertisem/././/.

General profile image

Anonymous - 26 d 17 h ago

is a girl in calhoun ga that always is cuzing out customers shes rude i think she should n..,., ., .

General profile image

Anonymous - 22 d 17 h ago

work. I have witness employees on drugs threatening fellow employees by text and other means. they have been tested and failed the drug test but still have a job. Sad thing about this is that the innocent has been told they will be transferred hours and I mean hours away from their home to work. This isn't right at all. My suggestion to the innocent is now is a time for a lawyer and judge to get involved and even the law enforcement.This even needs to be reported to the Better Business Bureau in North Carolina. I feel sorry for good employees

General profile image

Anonymous - 18 d 5 h ago

r the worst experience i have had with a furniture store. 1st the prices and furniture that i picked online was incorrect! Price went up an extra 25 dollars. It took a whole week to get here even know I was promised same day service. And then on top of everything else the manager harassed me to pay 4 days after finally receiving my product even know i had used a coupon for first week being 5.30.... I am now stuck with furniture i didnt ask for at a higher price with nothing i can do..... Im referring to a store in North Charleston SC on ashley phosphate rd.... Yall need to get . ,, ,., ,

General profile image

Anonymous - 13 d 16 h ago

an employee with rent center talk bad with customers and told him you a layer for not coming on time for payment , no respect , no customer servic

General profile image

Anonymous - 13 d 6 h ago

The store on Davie in Fl wants me to pay $299 more that is not included in my contract. I call several times I spoke in person and nobody can help me . They have no clue about anything .. is my first time purchase something for rent a center and the last... This is my 2 week and I have no response.... Please! Really ? I call central and nobody answer...im so disappointe..,.,.,;ll;l

General profile image

Richard could le - 6 d 14 h ago

1

I am very disappointed customer. I went to your Rent-A-Center in Howell Michigan. The man was not helping me at all. He said I'm giving you the best deal that I can. So instead of him saying well let's work this out he said I think we should part ways.? You Tell this to a customer? He said I think you should look somewhere else.? Well I'm just letting you know he has lost me as a customer and I will not give him a good review.

General profile image

Jaime - 13 d 8 h ago

0

The store on Davie in Fl wants me to pay $299 more that is not included in my contract. I call several times I spoke in person and nobody can help me . They have no clue about anything .. is my first time purchase something for rent a center and the last... This is my 2 week and I have no response.... Please! Really ? I call central and nobody answer...im so disappointed

General profile image

rent center florida palm bay - 15 d 8 h ago

0

an employee with rent center talk bad with customers and told him you a layer for not coming on time for payment , no respect , no customer service skills

General profile image

Antonio Smalls - 18 d 8 h ago

0

This is by far the worst experience i have had with a furniture store. 1st the prices and furniture that i picked online was incorrect! Price went up an extra 25 dollars. It took a whole week to get here even know I was promised same day service. And then on top of everything else the manager harassed me to pay 4 days after finally receiving my product even know i had used a coupon for first week being 5.30.... I am now stuck with furniture i didnt ask for at a higher price with nothing i can do..... Im referring to a store in North Charleston SC on ashley phosphate rd.... Yall need to get ur shit together and sell wat u advertise! If i could give negative stars it will be -9! Next time i will make sure to go to Aarons GOSH!

General profile image

Anonymous - 23 d 12 s ago

The Rent-A-Center in South Chicago Heights Illinois has the worst customer service when it comes to any type of situation working with their staff the manager does not know how to express or talk to her customers her staff have no idea what they're doing in office at all as well as she does does not realize how important it is to keep her customers coming back to her doesn't realize that that's how her bills are getting paid it through us very upset will never go back to Rent-A-Center again Theresa Wilburn

General profile image

Anonymous - 24 d 10 h ago

0

This company must be a devils network. I have witness employees on drugs threatening fellow employees by text and other means. they have been tested and failed the drug test but still have a job. Sad thing about this is that the innocent has been told they will be transferred hours and I mean hours away from their home to work. This isn't right at all. My suggestion to the innocent is now is a time for a lawyer and judge to get involved and even the law enforcement.This even needs to be reported to the Better Business Bureau in North Carolina. I feel sorry for good employees that have to take abuse like this at work. You guys need to do better from corporate to your so called buddy system of leadership from Sections, Regional, Etc.

General profile image

meeee - 27 d 6 h ago

0

There is a girl in calhoun ga that always is cuzing out customers shes rude i think she should not work there

Other Reviews & Comments

Publix
Claudia I want to make a formal complaint from the publix at Weston ... 

Facebook
Omar Face book is fool off shit and don't let people have freedo ... 

Barnes & Noble
Your trash called a book The trash titled "Give A Pig the White House" nee ... 

MetroPCS Communications, Inc.
Anonymous What don't make any sense is that thay have aliens working  ... 

Uber Eats
Pissed in ca I am in California and I'm done with Uber eats. I've had is ... 

Jiffy Lube International, Inc.
Anonymous Greetings

J. C. Penney Corporation, Inc.
sara Been on hold now with JCPenney "customer service" ... 

Ashley Furniture
CStein Do not purchase from this company! Please read review after ... 

Groupon, Inc.
Terrell Davenport I would like to express my concern to groupon headquarters  ... 

Home Depot
Disappointed Time? I think you meant TIME?

Chick-fil-A, Inc.
Anonymous HAHAHAHHA

Family Dollar Stores, Inc.
Lena Taylor On July 3, 2020, I visited the Family Dollar in Garden City ... 

Burger King Worldwide Inc
AH I have an ole man that loves whoppers. I go to Burger King  ... 

Taco Bell Corp.
Anonymous I had a somewhat bad experience.. i whet to order, place my ... 

Domino's Pizza, Inc.
Anonymous Each year, your BONE-IN wings are getting smaller and small ... 

Kroger
Patricia davis The employees for the most don't wear masks or they use the ... 

Dollar General
Pete Your store in Pittsfield mass on Callahan dr. Should really ... 

Sonic Corp.
Ella Ruth Sanchez Philadelphia, Mississippi Sonic restaurant employees has Co ... 

Microsoft
Pat Butler Sorry corporate feels Microsoft stores do not need to be op ... 

Ross Stores
Michelle One more thing that everything in stock has to be timed and ... 

Fox News Network, LLC
Lock Em up! The hoodlums in Baltimore that knocked down Christopher Col ... 

Belk Incorporated
Linda I am very upset with your Wlimington store. The governor ma ... 

American Home Shield
Anonymous Almost exact same thing happened to us. We have been waitin ... 

Nike
Kathy Somma I just purchased 300 dollars worth or products. I need to k ... 

T-Mobile USA, Inc.
maryjane hello goodafternoon my name is maryjaneiam a customer of tm ... 

Lowe's
Emma On Friday July 3rd at approx 1:10 pm we visited Lowes on 11 ... 

Subway
Common sense Went to subway in taylor, mi on eureka rd. While having a c ... 

The TJX Companies, Inc.
Employee I work for tjmaxx in Johnsoncity, Tn. The covid-19 cases in ... 

Panera Bread
John When I went to get lunch, the guy that made my lunch was we ... 

Yahoo! Inc.
Anonymous Your newsfeeds and articles support left wing radicals, soc ... 

Amazon
Anonymous Ordered to items from Amazon on the 27th still havent gotte ... 

Ace Hardware
Kelly Kicklighter I went to our local ace hardware on sw 119th and western, o ... 

Instacart
Mia I would like to join you in this

Quaker Oats Co
Anita J Aunt Jemima should be honored. She represents home, comfort ... 

Buffalo Wild Wings
ERIK Someone may need to take a look at your restaurant in Brown ... 

Houzz
Cindy Wright Liars Absolutely no customer service on a phone or email. T ... 

Google Inc.
Concerned for everyone Americans are fed up with big Tech utilizing their platform ... 

Autozone
Anonymous The stores in Anderson Indiana do not answer their phones a ... 

Cheddars
Anonymous After reading the racially motivated comments from Valdosta ... 

Rite Aid
Customer Just left Rite Aid drugstore in Damariscotta, Maine. Upon e ... 

Wal-Mart Stores, Inc.
John Stoica I do have few suggestions.Keep all floor directional marks  ... 

Family Dollar Store
Victor Ozio Forcing customers to wear a mask to enter your stores is un ... 

Outback Steakhouse
Jason B. Yesterday afternoon, on Saturday, July 4th, my party of thr ... 

AOL
Anonymous stop sending requests for another phone # i will not give,  ... 

McDonald's Corporation
Krystal McDonald's in Denham springs, LA 70726 Rushing Road claims  ... 

eBay, Inc.
Anonymous Hi please call me iam having problem with Ebay my cell # is ... 

Cox Communications, Inc.
Cox Hard-sell Victim When my program guide stopped working and after several min ... 

Bank of America Corporation
Bertram manos You Fu ks let my 401- k get taken by Jerry mann & I wan ... 

Netflix
Thomas I started subscribing to Netflix when they first started an ... 

Old Navy
JJ i have been trying for three weeks, hours at a time to reac ...