Information, reviews and public commentary for US companies

 

Rent a Center

Rating
0.401972
Web
http://www.rentacenter.com
Address
5501 Headquarters Dr.
Plano, TX
75024
Contact
Mark Speese
Role
Chairman and CEO
Phone
(972) 801-1100
Fax
(866) 260-1424
Employees
19,700
Twitter IDs
@RentACenter
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Rebecca dent - 1 d 20 h ago

0

I have got a couple of items from rent a center they call everybody and I just give them 2hunderd dollars last week and they want more they keep calling everyone but they don't call me I ask them can he wait until nest Wednesday and he said no I don't understand why they keep on doing things like it's like u don't pay them at all I am with rent center in Dublin

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your mom - 5 d ago

0

the worsted place ever people there are doltish and rude.

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Esther Medina - 3 d ago

0

Oh my gosh!!!! Yes they are!!!! Especially the store in Seagoville Texas. Andrew is super rude!! He called me at my job yelling at me about his stupid Laptop that I didn't even want in the first place!!!!! Told me I needed to either be late to work to take it back or leave my job early!!!!!! Whatever! You want it back come pick it up your damn self!!!!!! I would have returned it to the store had he not been so damn RUDE to me!!!!!!!

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Anonymous - 5 d ago

Need to know who we contact about my items and how we are getting screwed by the SE14th St. store in Des Moines, Iowa. I have spent Hundreds of dollars on my items ALWAYS making the payments for the boss there, Amy, to tell me I can't have my stuff back that I paid for because she trained her employees to tell people they have 30 days instead of the truth.

you know

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Anonymous - 5 d ago

Need to know who we contact about my items and how we are getting screwed by the SE14th St. store in Des Moines, Iowa. I have spent Hundreds of dollars on my items ALWAYS making the payments for the boss there, Amy, to tell me I can't have my stuff back that I paid for because she trained her employees to tell people they have 30 days instead of the truth.

you know

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Nikki - 5 d 17 h ago

0

Need to know who we contact about my items and how we are getting screwed by the SE14th St. store in Des Moines, Iowa. I have spent Hundreds of dollars on my items ALWAYS making the payments for the boss there, Amy, to tell me I can't have my stuff back that I paid for because she trained her employees to tell people they have 30 days instead of the truth.

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Anonymous - 7 d 12 h ago

0

Oh, I forgot to mention I do investigative reporting on bad business practices for one of the 3 major networks. Seriously thinking of doing one on RAC.

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Anonymous - 7 d 12 h ago

0

I also have been victim to RAC and their harassment. I rented a sofa.... They consistently have said I did not make the payment even though my bank statement clearly states I have. I have sent the statement to them and they still keep asking for the payment. I received a letter from my hoa stating and fining me for disturbance of the peace from one of their trucks in my driveway at 9am on a Saturday morning beeping and disturbing my neighbors. I was not home at the time. Not to mention the non stop phone calls.... They are the worst company I have ever dealt with by far.

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EnvyH - 12 d ago

1

Well I guess I'm in the right place for my complaint. I went to Acceptance Now and got a bed in Dec 2018 that totalled $1147. My monthly payments were $217. In July of 2019 I bundled my bed with a TV. Here it is January 2020 and I found out that when I bundled the TV, they started my payments for my bed over. I was fed a lot of bull, then presented my receipt from day the I acquired the bed. After they saw the receipt, they then said they aren't affiliated with Acceptance Now. I'm not paying for a bed that I know is paid off. They have gotten extra money from me and says I have $200 left before I own the bed. I need a proper contact for this because everywhere I go, they keep routing me back to that store.

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Brooke - 13 d 20 h ago

0

(RentACenter in Griffin, GA)

This establishment is horrible and VERY unprofessional. Yes, I missed several payments, things happen. But this company sent their employees out to my home last Friday to try and pick up my furniture. My 11 year old niece was in my home alone when these employees showed up to my house, not just knocking, but BEATING on my front and back door while they also started to SCREAM my name along with stating that they were with RentACenter. (My neighbor can also vouch for this, as she witnessed and heard it all.) My niece called me TERRIFIED, saying that they beat on the back door so hard that the door actually came open and she thought they were about to enter the house with her there by herself. Also, I drive a company vehicle for work that was sitting in my driveway. So to top it all off, their employee "Andrew" called in to my place of employment around 6:30p and proceeded to tell them that my work vehicle just ran him off of the road. Little does "Andrew" know, my company vehicle has tracking devices that proves my vehicle was parked at 5:30p and was never moved again until the following day. So luckily, my company knows that "Andrew" is a lying sack of scum and they are ignoring the complaint and it will not go against me. Like I said, I was behind on payments, things happen. But your employee made it personal and went as far as calling my place of employment and making false accusations on me, with the intentions on getting me in some type of trouble with my job. That right there is the lowest thing another company could do. Pathetic. Low life. POS.

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Melody Harman - 15 d 15 h ago

0

I have been harassed by RAC I told them numerous times they have the wrong number but continue to call me 57 messages for someone I don't know this is ridiculous

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Brianna - 15 d 17 h ago

The lady ASHLEY in Bolingbrook, Illinois is very rude and the manager is rude also. They received payment . Assured the merchandise will be delivered. The same as delivery they called Nd said some bull crap excuse and said it sound like they can't trust us!

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Anonymous - 15 d 20 h ago

0

Jasmin in store #2681 is very rude and unprofessional

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Melissa - 16 d 24 h ago

Rent a center are horrible they harrass you everyday multiple calls and knock on your door like if there the police the store in commerce have the worse staff

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Protective parent - 16 d 15 h ago

0

I recently purchased a refrigerator from the lemon Stir Massachusetts store and I can honestly say it in store manager is an idiot the move or Kyle should not be working There he had the audacity to vape his cigaret later in my house Was lazy and smelled badd The only good person there was the new guy Robert who was kind and generous and treated me with respect I don't appreciate Kyle who is a jerk and come to find out has a criminal record of sexual saw on a minor I wouldn't want him in my house again considering I have a teenage daughter. I mean my complaints and nothing has been done Whoever is the district manager of your store should be fired along with the store manager and that sexual pervert Kyle.

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Alfred Abbott - 49 d ago

0

Rent a center placed a judgment on me on 11/6/2012 and said they had signed documents that I was served court papers that I had never received. Only way I found out that I had a judgment against me was recently when I started the process of buying a house. I have been trying to contact them just to find out how I get a pay off statement so I can send them the money that they are saying that I owe them so I can put this behind me and stay with buying the house. Well after several attempts to contact the district manager named Dave and waiting the 48 hours twice that they said they have to respond back to me a week and a half later still no Dave or anyone. They keep saying that he is in a meeting or he is unable to speak with me and will call me back in a hour or two. I ended up taking this to the attorney general office and filing a complaint with them because now today rent a center corporate office told me it's now in the hands of their paralegal department. What the fuck is so complicated about giving me a pay off statement so they can get money that they are saying that I owe. So now it is gone into legal action against rent a center corporate headquarters office. If anyone else has this issue please let me know and we can make this ANOTHER class action lawsuit against rent a center sorry ass.

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Chief - 46 d ago

0

Im dealing with a very similar situation feel free to contact me. Ischris116@gmail

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Anonymous - 41 d ago

0

I have the same issue too it hard for me every time call to speak to Dave he never there I fucking tired with rent center they all about lies I order a phone they charge me $3000 for the phone now I'm still make payment .my phone screens it broke they promise me the gonna fixing one it being like 2 month they never fix the screens they lie to me say they order me a other phone fedex lose the package or fedex delivered the package to a other store I'm so tired I'm gonna get a lawyer

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Nettie Kwekwe - 30 d 13 h ago

0

Yes I have a problem with rentcenter they keep knocking on my door eversingle day

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Mel's post - 29 d 18 h ago

0

They are sick and one of the employees are so unprofessional and they need help

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Common Man - 19 d 18 h ago

you left owing money, they now have a judgment against you and YOU want to file a suit! Puleeeze.

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Anonymous - 29 d 23 h ago

0

How strict are you guys having relationships within co workers in the company? I had witnessed kissing while wearing uniform when I went to the store in New Brunswick NJ. I'm concerned for this due to me having my 2 kids watching co workers kissing while working is unperfessional. I also got there names which are Ketzia Flores and she actually told me she works at Keyport NJ rent a center and she was visiting the store manager David Perez at the New Brunswick store . When I saw them they both were in new brunswick store. I had asked them are you guys in a relationship and they said yes. So then I ask why you guys show affections at your work place. They said who would know if we did kiss and nobody knows we are in a relationship. So I left it as that and walked away. So someone needs to take action becuase if the company suppose to be professional why so much affection while working. This is not good for business!!

Thank you

Flagged for review. 
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Brianne - 19 d 18 h ago

They don't seem to care, sherman texas store has 2 people living together working in same store. DM overlooks it.

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Amarilis Munoz - 20 d 15 h ago

0

Part 11 on the matter for Amarilis Munoz in Chesapeake , VA 23320 Agreement # (hidden)1 Lease date 06/13/2019 RMS # 100024869 Description - Boxberg-Bark Power Double Reclining Model # 3380296 New 1,380.70

Received Warrant in Detinue 01/04/2020 in the mail for 02/12/2020 , I will be attending court date and counter-suing for Harassment due to taking advantage of given position within organization to try to humiliate a customer, and return of all funds given up to date in which merchandise was taken out of my home in distress. Amarilis Munoz (hidden). This has been the worst experience in my life as far as "customer Service"!

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Jim Beam - 19 d 18 h ago

Good luck with that because you can't win against a big corporation. You signed the lease, you were late, they can take the merchandise. Unless you have it on paper "he said" is worthless.

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