Information, reviews and public commentary for US companies

 

Rite Aid

Rating
1.084211
Web
www.riteaid.com/
Address
30 Hunter Lane
Camp Hill, PA
17011
Phone
(717) 761-2633
Fax
(717) 975-3754
Twitter IDs
@riteaid
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Anonymous - 16 h 32 m ago

1

I have purchased a blood pressure machine from Rite Aid The brand of Rite Aid The model number is BP3AQ1-Rite ( 0348934 ) Distributed by: Rite Aid Corporation 30 Hunter Lane, Camp Hill, PA 17011 Batteries: 4 x 1.5V AA Made in China Lot No .: 1206190 8 0 0 1 I have spoken to the Rite Aid Manager as well as the Pharmacist they are both as confused as I am me as well being in the medical field. I am looking for The attachment for it to go into the wall. I have called the number that was given to me and have left many messages with Your Corporation. Can somebody please respond to this review as soon as possible to assist me with this ridiculous ordeal? I have never had any kind of problem trying to find an attachment for any other product by any Pharmaceutical Corporation. Thank you I am looking forward to hearing back as well as a way resolve this matter. Nancy IMG_8694.jpeg

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Mabl249@gmail.com - 7 d 8 h ago

Please contact me (hidden)

I had a problem with store manager Morgan hainer at Hudson plaza rite aid New York.

Too much to write in email.

She upset me very much. Would not honor a clairol hair coupon.

Thank you

Mary bologna

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Linda Dayton - 20 d 4 h ago

5

I was just watching the Dan Bongino show. He just stated that Rite Aide has donated $6,000,000 to FOLDS OF HONOR. Thank you. I have been a customer of Rite Aide all my life. I plan to increase my shopping at Rite Aide.

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Judith - 22 d 18 h ago

4

I have no problem with my Rite Aid store - they have great associates and I enjoy shopping there.

My concern centers around Rite Aid using Aurobindo as a supplier of its generic drugs. Aside from the Losartan recall because of carcinogens in this formulation, Aurobindo has been cited by the FDA for unclean production areas and poor quality of their drugs. I guess Rite Aid orders from this company because the drugs are cheaper but the health and safety benefits are in question. I (and others) have had problems getting the generic Losartan Potassium because of the contamination issue and had to get the much more expensive Cozaar. There were a few companies involved in this recall, but Aurobindo has the worst record all around for dirty factories, pills with black specs, etc. Hopefully, Rite Aid will consider not ordering from this generic manufacturer in the future. Maybe an American supplier as opposed to third-world country suppliers.

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Bmommy - 23 d 15 h ago

0

The office in canonsburg on West pike street have horrible customer service. I dropped my son's prescription off 3 days ago and was told by the man at the pharmacy that they had to order the medicine but would have it the next day. I waited that whole day and never received a call. I called the pharmacy around 8pm asking if his meds had been filled only to have another man tell me that they wouldn't be there until the next day. I complained because my son has autism and adhd and this medication is very important especially to help him through his school day. I even had the teacher call me because he couldn't pay attention or calm down enough to get work done. So here we are again today 3 days later and I called the pharmacy at 2pm asking if the medication is ready.. NOPE! This time a lady answered and explained (with an attitude) that because of the type of medication it is it takes a few days to order and get ready. I explained to her that both men on two separate days said that it would only take one day. Why wasn't I notified that it would take longer? I could have tried to fill it somewhere else instead of getting the runaround! I'm very frustrated by this because as I stated this medication is very important for my son and his school. I wouldn't recommend getting a prescription filled there! They will lie to you and they don't even have the courtesy to inform you that it may take days longer than they originally specified.

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Richard Martinez - 37 d 8 h ago

5

Dear Rite Aid Office, I would like to give BIG KUDOS to the Rite Aid Store In Rochester NY 1792 N Goodman st. The service from Staff there is amazing and awsome. The pharmacy Staff is fast and full of information on medication and over the counter products. The store is always clean and we'll stock with products.

If there's any award due to them it's a simple phone call just to keep there great store going.

Thank you for your time.

Richard Martinez a very Satisfied Customer.

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Jerilyn DiCostanzo - 37 d 12 h ago

5

The Rite Aid pharmacy on West Main Street in Hyannis MA 02632 is outstanding! I was so tired of the phone never being answered at CVS, long lines, Medications not ready etc. from the CVS pharmacy, that I took action. I had all new scripts written from our Doctor and delivered them to the wonderful folks at this Rite Aid. I could not be happier!!! They pick up the phone, EVERYTIME, they proactively call me with any issues or questions and there is never a wait when I go to pick up my many scripts for myself and my family.

Wonderful, old fashioned great service...bravo!!

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Anonymous - 39 d 15 h ago

To whom it may concern:

Has there been an update to your Insurance Plan? Some families who have children that are in need of Applied Behavior Analysis (ABA) therapy are being denied because the plan has not been updated properly with United Healthcare. Some families have been without treatment for over 2 years. Every year we have reached out to the Human Resources Department and UHC. Every year a new benefit summary is sent out and it has the modifications, but still the family is getting a denial.

We have appealed the process. The benefit summary that you are sending out confirms that ABA is a covered benefit. In January UHC stated that ABA would be covered, but when revisions were made in April the benefit is once again excluded.

If this benefit is only available to certain employees then the benefits summary is misleading and needs to be corrected. Can you please look into this immediately. It's been 2 years.

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Harold J - 46 d 16 h ago

2

Everyone is wasting their time by posting to this blog that is never looked at by any representative of the Rite Aid Corp.

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marie cristello - 51 d 15 h ago

0

I hate your telephone system. I am trying to speak to someone about a complaint with a prescription that I am taking called AMLODPINE BESYLATE I ordered this medication 5 mil. some how the medication had 5mil. and 10 mil. mixed up in the same bottle. I have been so swollen and in pain because of it. Who can I speak to to rectify it. My name is MARIE CRISTELLO (hidden)

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Anonymous - 54 d 16 h ago

0

Ms Jones. Writer has called Rite Aid @ 2803 Wrightsboro Road Augusta,Ga.30909.Staff will not address issued concerning medication. Staff just hangs telephone up!

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AMARANTA SALCEDO 65 YEARS OLD - 64 d 7 h ago

0

ESTE ES UN LLAMADO AL LOS CLIENTES DE TODAS LAS TIENDAS RITE AID NOSOTROS COMO CLIENTES NOS QUEJAMOS DEL MAL TRATO O MAL SERVICIO ALGUNAS VECES PERO NO PENSAMOS EN EL TRATO QUE LOS EMPLEADOS RECIBEN DE SUS SUPERIORES EN LA CIUDAD DE WODLAND HILLS CALIFORNIA ME HE ENTERADO QUE UNA EMPLEADA HA SIDO DESTITUIDA DE SU TRABAJO SOLO POR HACER UN ERROR EN EL PROCEDIMIENTO DE ALGUNA TRANSACCION PERO NO SOLO ES ELLA QUIEN PROCEDE ASI TODOS LOS EMPLEADOS INCLUYENDO LOS MANEJADORES DE MAS ALTO RANGO HACEN EL MISMO PROCEDIMIENTO QUE ELLA ESO SE LLAMA RACISMO SOLO POR QUE ES LATINA ES ACOSADA E INTERROGADA COMO DELINCUENTE YO HAGO UN LLAMADO A TODA LA COMUNIDAD QUE LE DEMOS APOYO PARA QUE SEA REGRESADA A SU TRABAJO SIN REPLESARIARIAS LLEVA TRABAJANDO MUCHOS ANOS Y ES UNA EXCELENTE PERSONA ENTRE LOS LATINOS DEBEMOS APOYARNOS TAMBIEN NOS GUSTA TENER UN BUEN TRATO EN NUESTRO IDIOMA ESOS QUE LA DESTITUYERON DEBERIAN DE SER JUSGADOS POR EL DESEMPENO DEL TRABAJO QUE ELLOS REALIZAN HABER SI SON TAN PERFECTOS Y NO HACEN ERRORES GRACIAS POR SU TIEMPO Y ESPERO VER SU APOYO A NUESTROS HERMANOS LATINOS THIS IS A CALL TO THE CUSTOMERS OF ALL RITE AID STORES WE AS CUSTOMERS WE COMPLAIN OF BAD TREATMENT OR BAD SERVICE SOMETIMES BUT WE DO NOT THINK ABOUT THE TREATMENT THAT EMPLOYEES RECEIVING FROM HIS SUPERIORS IN THE CITY OF WODLAND HILLS CALIFORNIA I HAVE HEARD THAT AN EMPLOYEE HAS BEEN REMOVED FROM HIS WORK ONLY FOR MISTAKE IN THE PROCEDURE OF SOME TRANSACTION BUT NOT ONLY IT IS WHO PRECEDES SO ALL THE EMPLOYEES INCLUDING STORE MANAGER DO THE SAME PROCEDURE AS SHE I CALLED RACISM ONLY BECAUSE IT IS LATINA IS HARASSED AND INTERROGATED AS A DELINQUENT I MAKE A CALL TO THE WHOLE COMMUNITY THAT WE SUPPORT HER TO BE RETURNED TO HER WORK WITHOUT REPLENISHERS SHE WORKS MANY YEARS AND IS AN EXCELLENT PERSON BETWEEN LATINOS WE HAVE TO SUPPORT US WE ALSO LIKE TO HAVE A GOOD TREATMENT IN OUR LANGUAGE AND THOSE WHO UNTITLED THEY SHOULD BE JUSGED BY THE PERFORMANCE OF THE WORK THEY DO ARE THEY PERFECT ? WHO IS PERFECT ? I HOPE SHE RECEIVE SUPPORT FROM THE WHOLE COMMUNITY INCLUDING LAWYERS ITS NOT FAIR.

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Kalisa - 66 d ago

0

The store manager in Bay Shore disapproves of me shopping in this store, I work right next store and I used to go into that store to wait for my sister to get off of work so she can take me home, and ever since my sister got transferred to another store, I feel as though I'm no longer welcome in the store. When I come into the store to shop she has her associates and herself watch me until I leave.

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Chris - 67 d 17 h ago

1

Hello

I have been a customer for like 20 years

at the Southampton New York location

And need to express how unfortunate rite aid is to have an employee named Erica

Who identifies herself as the store manager

This young woman appears to have an anger and hostility issue particularly towards members of the other race

She has even raised up her arms and

threatened to throw me out of the store!

I was merely inquiring about the 30% off sale that was being offered to members of which I am

Her arrogance is simply intolerable and needs to be addressed so that you won't

lose your valuable customers like me

who find it necessary to make you aware

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Anonymous - 69 d 20 h ago

0

The Rite-Aid in Bay Shore, NY on Sunrise Hwy. has the rudest employees. The Pharmacist Rose won't do anything out of the way to help you. I have a lot of prescriptions at your pharmacy, and I do not know how long I can purchase by prescriptions at your store. Mary is the worse out of all of them. There is a CVS next door in Target that I am very seriously thinking of using instead of your store.

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Anonymous - 78 d 12 h ago

I went to rite aid and try to help pick up some stuff and they said i am still stuff i pay for what i got and they are lier to us

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Tracy Evitts - 78 d 15 h ago

1

This message is for the manger!!!!!! I used your photo print machine today i entered the store at 11:32 and exited at 12:43..... it took me this entire time to print 4 pictures.... i asked manager on duty for a stool or chair and she said they didn't have one.....i have back trouble and now feel nauseous, poring in sweat and in pain from standing over your photo machine..... i am very disappointed and upset with the service i have received.... you are a national world wide company you need to provide better equipment & service to this store..... at this point i don't know if i will ever return to this store. Rite Aid Greenville KY store

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Tina Georgevich - 97 d 17 h ago

0

I first would like to say that I went into Rite Aid in Grove City PA ballet out of the store is spectacular. But the customer service at the pharmacy is not. I went in to get my prescription filled and I waited at the drop off for 5 minutes as the Indian employee was playing on his phone looked at me and never acknowledged me. then a lady walks up to me I don't know if she was the pharmacist or an employee she was in regular street clothes with no name tag. As soon as I presented her with my prescription automatically she said they don't have those very sarcastic to me. My prescription is a recovery prescription but does not give her the right to judge. I will never go in the Grove City Rite Aid again I moved up towards Grove City was going to move my prescriptions to the Rite Aid in Grove City but no I will travel the extra miles to have the better customer service and a personable service. I have gone 22 Slippery Rock Rite Aid for several years and has never been treated the way the Grove City Rite Aid treated me recovery medicine or not they have always been very personable they know my name I know their names. actually the Indian man was at the Rite Aid in Slippery Rock one day as a pharmacist and he also told me they didn't carry my medication. the employees in the Grove City Rite Aid Pharmacy need to get better trained on customer service.

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Anonymous - 98 d 16 h ago

1

I would like to report a worker at Mangrove Avenue Rite aid under corpoate manager Austin West for refusing to sell me progesterone cream and other womanly products. He origionall opened up a box of Britny Spears Inversion cream and toldme to give him 20 dollars asap the price tag was over 60 dollars.The box was the only one. Next 1st i came back and purhased a body fantasies set and a beyonce Inversion Kit and The Britney Box was gone. The manager has told loss prevention to kick me out after 40 years with your company.

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Ex-employee - 105 d ago

0

I worked for Rite Aid for 6 years. Store #05709 for pharmacy manager Michael Ibraham. He use to yell at me and one time I had a asthma attack because of it. He would yell at me in front of customers and employees. I have health issues and I needed to sit down some for a while. While the doctors were trying to get my pain under control and he said no one sits at the register and he put the stool away so I couldn't sit on it. He didn't care if I had problems. I was the oldest person in the room. He likes the younger people. On time he had a tray with a prescription bottle in it and he wanted me to look at it. I told him I didn't know anything about it, being within 1 foot from me that's when he said, to look at it. Even when older customers would come up and he already told them something he would tell me to go away. I would not. Respect your elders. When I filed a Harrassment claim against him, I got fired when I did something wrong. He still works there and he did so many more things than that to me. There make HR person said he didn't feel he could do that to me. Also what they fired me for someone else did the samething to me and they didn't fire her. They just transfered her to another store. They just wanted to get rid of me, they could of transfered me to. I worked at other stores and they liked me. The last Christmas I worked there I worked Christmas eve and 2 days after and the others had a 4 day weekend. He was so hurtful. Even when my Aunt died he didn't just let me take time off. I was one of her main care givers and he made me cry over that, 3 day after she died.

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Anonymous - 174 d 11 h ago

0

The Pharmacy on Cane Run Rd, Louisville, KY 40216 is the worst pharmacy I have ever had to use in my life. Sadly it is the only one in my area and I have no choice but to get my medicine at that location. The pharmacist Yogush Salvio, has been shorting all narcotic prescriptions from every patient I know that goes there. Even his boss Travis Probst knows all about this pharmacist. The DEA has proved that this guy does short people on their medicine and though it is still an ongoing investigation, they were able to inform the patients of the situation. Once the patients were informed that Salvio is the one stealing, Rite Aid contacted the patients they knew helped in the investigation and kicked them out of all Rite Aid Pharmacy's. Now we are unable to get prescriptions filled at any Rite Aid locations but Salvio still is employed and the Corporate Office put out a statement saying that they closed their investigation and found no proof of any foul play. Now we have nowhere close to get our medicine, it is at least a hour drive to go to another pharmacy. I live in an elderly community, most of us do not have vehicles so we are unable to get our medicine. Please, please let us be able to get our medicine filled at any Rite Aid's with out having our medicine stolen from us???

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Unidentified - 105 d ago

0

That's Rite Aid for you. You should cantact the Board of Pharmacy. They are the ones that controls that pharmacist license.

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Plifferth - 106 d 44 s ago

0

My insurance recently changed and I was no longer able to use my Bimart pharmacy and forced to use rite aid. I left rite aid years ago because it seemed my prescriptions were never ready, well apparently nothing has changed . I have now gone in on 4 occasions to pick up my prescriptions and not one single time havethey been ready, I dropped one off on Tuesday and was told it had to be ordered and it would be ready on Friday and so I waited until Saturday to make sure it was done, only to be told they would have to order it and I wouldn't have it until Thursday . There is absolutely no excuse for this constant incompetence and yet it happens every single time. How can you operate a successful business if this is how you operate? I am just confused as to why this pharmacy seems to have these issues and have had for years and why the corporate office wouldn't be trying to handle it?

This is the Pendleton Oregon pharmacy

I have 7-8 prescriptions filled every month that cost about $2000 a month but apparently they don't care if they lose my business .

Monday I will be calling my insurance company to see where else I can go because this is far too frustrating to deal with every time I go In there.

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B Kendrick - 118 d 8 h ago

0

I was in the RiteAid store #11789 when I heard someone talking very loud and aggressive. I was concerned about the fact

that someone might need help. I roamed from the middle side of the store over a few isles and noticed a door to the back.

There was a man in there screaming at the employees. I was shaken. I have never heard anything like this. There was

no excuse for his rude and unprofessional behavior. I sent an email to Rite Aid and never got a reply. I went in today and was told

that the store Mgr was one Kaku Gamadeku, that was the man in the stock room. I vow to NEVER shop at this store again. I live in the

neighborhood and have shopped in there for years. People have always been very nice. I noticed that there was a "Hiring" sign on

the front door. With this man as manager....I'll bet they are wanting Employees. No one should be treated like this.

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Daniel Perlini - 119 d 14 h ago

0

I received my W2 and the box #2 Federal tax withheld was blank ..... please contact me with the correct amount... thank you

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