Warner Springs Ca , I just purchased a sejoy model set 306 Infrared forehead thermometer in San Diego for 60.00 the Unit does not work . I have a picture of the Receipt on my phone and I used my Rite Aid account when I made the purchase but I have been told I cannot exchange the unit or return it. I need a working unit for tomorrow and have to try and find a m m , m ,m ,m ,m , m , m , , mworking u.,.,.

n Nashua, NH (on Main St. -- there are other locations here -- have the most customer-friendly staff and pharmacists I've ever encountered. I depend on them for so many things. They are ALWAYS friendly, informative and helpful. Five gold stars to e

a complaint against a particular Rite Aid store for my treatment as a customer. I have been a regular customer at this Rite Aid store since they opened all the employees know me. There is a newer employee that was working there that didn't know me and treated me very badly and supervisor named Jane Johnson backed her up and refused to let me bring up my items. I am a former business owner and I think you should know how customers are being treated at this Rite Aid. If I do not get this resolved I will start publicly bashing this store on Facebook, I would rather have this problem.. ,. ,. ., .,,.,

eaid at Platt and Packard pharmacy has not good service. The first time the man sent me home for insurance card. By the time I got back he found the information. The second time I went for refill. They couldn't find it in the computer. They sent me home again for the bottles. Brought them back and they said insurance wouldn't pay for 3 more days. That's fine but couldn't she have told me that the first time??? What if I lived 10 miles from pharmacy?? That's almost of wasted time and money. Will be using CBS from now on. You just lost a valued cus

The riteaid at Platt and Packard pharmacy has not good service. The first time the man sent me home for insurance card. By the time I got back he found the information. The second time I went for refill. They couldn't find it in the computer. They sent me home again for the bottles. Brought them back and they said insurance wouldn't pay for 3 more days. That's fine but couldn't she have told me that the first time??? What if I lived 10 miles from pharmacy?? That's almost of wasted time and money. Will be using CBS from now on. You just lost a valued customer.

I need to file a complaint against a particular Rite Aid store for my treatment as a customer. I have been a regular customer at this Rite Aid store since they opened all the employees know me. There is a newer employee that was working there that didn't know me and treated me very badly and supervisor named Jane Johnson backed her up and refused to let me bring up my items. I am a former business owner and I think you should know how customers are being treated at this Rite Aid. If I do not get this resolved I will start publicly bashing this store on Facebook, I would rather have this problem fixed then have to resort to that.

Our local Rite Aid in Nashua, NH (on Main St. -- there are other locations here -- have the most customer-friendly staff and pharmacists I've ever encountered. I depend on them for so many things. They are ALWAYS friendly, informative and helpful. Five gold stars to everyone at our local Rite Aid. They're the best!!!

Warner Springs Ca , I just purchased a sejoy model set 306 Infrared forehead thermometer in San Diego for 60.00 the Unit does not work . I have a picture of the Receipt on my phone and I used my Rite Aid account when I made the purchase but I have been told I cannot exchange the unit or return it. I need a working unit for tomorrow and have to try and find a m m , m ,m ,m ,m , m , m , , mworking u.,.,.

hired with the company but they did background check and said unhireable from 2001 but I never worked for them before and really 19 years ago really

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about one of Rite Aids e, ,m, m

I'm an employee at riteaid and I dont recommend working there the store managers steal hours and money from employees and the company when we did the review on her managing we said what all was going on at the time in the store and they've .,.,..,...,

Warner Springs Ca , I just purchased a sejoy model set 306 Infrared forehead thermometer in San Diego for 60.00 the Unit does not work . I have a picture of the Receipt on my phone and I used my Rite Aid account when I made the purchase but I have been told I cannot exchange the unit or return it. I need a working unit for tomorrow and have to try and find a working u.,.,.

tion bottles, processing orders and putting the actual pills in the bottles!!!. He is contaminaing everything!, and is in a small space with other pharmacy employees.

I told him to put on his mask. His reaction was rude and condescending. He looked at me, turned around and bent over,as he said hmmm hmmm. Then he stood up, looked at me and still did NOT put the mask on. The pharmacist was there. I asked him why he allows this employee to work without a mask. I told him that is is horrible that this person who is touching medicine and bottles is allowed to NOT wear a mask. I then spoke to the store manager. She said she would talk to the employee.

I told the employee that I'm going to make a formal complaint to corporate to suggest terminating him becuase he is defiant to complying to the Covid19 safety requirements. In many people's opinion, The pharmacy should stickily follow sanitation regulations similar to a doctor's office.

This employee is a tall, wide structure male that appears to b

oday 6/21/20 @ 6:15 Rite Aid on Amersherst St NH a customer came in with no mask the cashier helped this person . Not once requesting the customer to ware a mask. When that customer finished I ask the cashier why she didn't request a mask, she stated it wasn't up to her it was the manager. So I asked why she didn't call the manager she said sorry!! I No Longer feel save .,., ., ,. ., .,., . .,

I endured when I called them on it. Both cashiers out front smoking. They said we're on break. I asked, at the same time? They said yes we've been busy and we're tired. Mind you there was only one other gentlemen as a customer. Really, Busy? Then I was told I could have went back to pharmacy to be waited on. I'm a senior citizen and you want me to walk to the back and back up. Plus, there was no sign to that affect so am I to assume. I've been in customer service for years... Over 50...and I would have fired a cashier of mine that said that to a customer. As I said be

tore in Damariscotta, Maine. Upon entry I put on my mask, and gloves. A large sign clearly stated " mask required when entering " . I had followed a customer in , carrying their mask talking on o cell phone. He was ahead of me a distance, I followed him, then decided to just tell the cashier. On my way back to the cashier another Neely arrived customer walk by me , also carrying their mask , I said " mask" no more I received an outburst of expletives. I continued toward the cashier. Where started to say "I just passed two customers without masks" before I could finish I was told" get out of the

aid used to care. Now your service reps in the pharmacy dont even seem qualified. They lie about filling scripts. They dont send out refills when you need them and the old concept supply and demand doesnt even e

de when I'm serving customers inside.

the head pharmacist came over and I asked him why she wasn't wearing a mask. I explained that the mask is for our protection as their filling prescriptions. It's also for his and his other co-workers protection. The woman rolls her eyes at me. She seemed to think it was.funny.

I explained this isn't funny this is a serious health emergency. She never apologized she handed me my paperwork to sign and I signed it. If this is the care that they put in to sanitize ation and being healthy around the drugs that we put in our body I can only imagine what goes on behind the scenes that we are not seeing.

It had pharmacist did not take it s

I went to the drive-in pharmacy in Twentynine Palms California.they're supposed to open at 10 they were closed until 10:12 when finally somebody came. That person wasn't wearing a mask.when I asked why she wasn't wearing a mask she waved it in the air and said I have one. I told her you were supposed to be wearing it you are a pharmacist. She said I wear one inside when I'm serving customers inside.

the head pharmacist came over and I asked him why she wasn't wearing a mask. I explained that the mask is for our protection as their filling prescriptions. It's also for his and his other co-workers protection. The woman rolls her eyes at me. She seemed to think it was.funny.

I explained this isn't funny this is a serious health emergency. She never apologized she handed me my paperwork to sign and I signed it. If this is the care that they put in to sanitize ation and being healthy around the drugs that we put in our body I can only imagine what goes on behind the scenes that we are not seeing.

It had pharmacist did not take it seriously.

DS

Rite aid used to care. Now your service reps in the pharmacy dont even seem qualified. They lie about filling scripts. They dont send out refills when you need them and the old concept supply and demand doesnt even exsist!!! Horrid.

Just left Rite Aid drugstore in Damariscotta, Maine. Upon entry I put on my mask, and gloves. A large sign clearly stated " mask required when entering " . I had followed a customer in , carrying their mask talking on o cell phone. He was ahead of me a distance, I followed him, then decided to just tell the cashier. On my way back to the cashier another Neely arrived customer walk by me , also carrying their mask , I said " mask" no more I received an outburst of expletives. I continued toward the cashier. Where started to say "I just passed two customers without masks" before I could finish I was told" get out of the store" by the cashier. I briefly started to speak again, I was again told " get out of the store" . Which I did. .

Rite Aid Kenton, Ohio. Worst customer service. I have had several occasions where I've had to wait 5 to 10 minutes to be waited on with no one else in line. Today was by far the worst. And the rudeness I endured when I called them on it. Both cashiers out front smoking. They said we're on break. I asked, at the same time? They said yes we've been busy and we're tired. Mind you there was only one other gentlemen as a customer. Really, Busy? Then I was told I could have went back to pharmacy to be waited on. I'm a senior citizen and you want me to walk to the back and back up. Plus, there was no sign to that affect so am I to assume. I've been in customer service for years... Over 50...and I would have fired a cashier of mine that said that to a customer. As I said before I've had customer service problems in the past at this store, but I continued to shop there. This was the last straw for me. You have lost my business and I will share my experience with others.

Thank you!

I got someone else's medication instead of mine. Trying to get hold of someone to report it all I get is a answering machine and you can't even leave a message. This all happened yesterday when I picked up my medication.

Today 6/21/20 @ 6:15 Rite Aid on Amersherst St NH a customer came in with no mask the cashier helped this person . Not once requesting the customer to ware a mask. When that customer finished I ask the cashier why she didn't request a mask, she stated it wasn't up to her it was the manager. So I asked why she didn't call the manager she said sorry!! I No Longer feel save in Rite Aid..

I just wrote a review. Your company did not post it, so I wanted to let you know that I wrote the review on Yelp and Goggle.