Information, reviews and public commentary for US companies

 

Rite Aid

Rating
1.016129
Web
www.riteaid.com/
Address
30 Hunter Lane
Camp Hill, PA
17011
Phone
(717) 761-2633
Fax
(717) 975-3754
Twitter IDs
@riteaid
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Olympia caring resident..... - 6 d 13 h ago

1

Regarding your store in Olympia, Wa., on Harrison Street. The issue is the vagrants and homeless that seem to want to hang out outside their store. There always seems to be a mess of stuff left behind by them beside the many days people are sleeping outside the store and begging for money when you try to go into the store. I have complained several times to the management, they say they can't do anything about this, and don't seem to try. They could at least clean up the property around their store. I have called the police several times regarding this matter, but no one seems to care very much. Disappointing to say the least........

Therefore I no longer will shop in this particular store until they show me that they care what their customers think and how they feel when entering their store. Thank you for listening......sad this is the world we seem to be living in out here........

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Cynthia Kraus - 24 d 11 h ago

5

I have shopped at Rite Aid Sonora CA Store for so many years I can not remember

I am an 85 year old customer and I want to say ..all the clerks know me ..help me//even hug me

They are by far the nicest clerks in all of the stores I visit

I am there about 5 days a week and always greeted with a smile

I know the new clerks and often ask about those that have retired

Lorie has been there a long time and always takes me to what I am looking for

And Laura is the most pleasant person

Just tired of all the complaints

If people were nicer they would have to complain about

Thanks for the store and the lovely people working there

Cynthia Kraus Customer

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Dorothy Schlick - 7 d 5 h ago

0

Went they give u the run around for a person medi that mentally retarded and say they can get it after getting it there then I'm up set I'm retired and in bad health so I'm trying to help him because he can't get out my him self he need someone with

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Dorothy schlick - 7 d 6 h ago

0

I went to the store in cresson .pa for my brother medi I forgot to pick it up on time and a few time say they didn't have it I'm disabled and my brother is mentral retarded and it hard to get a ride there and I call to have it fill today went I got there they say it wasn't ready and never call me on this matter I move from baltimore.md to here in gallitzin.pa left a CVS pharmacy because I want to come to ur store and my brother need his medi of thioridazine 25mg I use to work at cvs but I retired and move here can u please get back to me on this matter my name Dorothy schlick and my brother name Joseph lockner they tell me they can't get his medi anymore my phone number is (hidden) please help thank you

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Anonymous - 9 d ago

0

Rite Aid

Irwin, PA

A few months ago I went to pick up a prescription for my allergies. Had Dr. Call both Qvar and Flovent in because I wasn't sure which insurance would cover. Went to pick it up and was told insurance wasn't going to cover either unless I paid $200 for the deductible. I told them I'd take "whatever one they will cover after deductible". I paid for the prescription through my Care Credit and it posted on 3/26/18. Went to pick up my prescription of Flovent from the pharmacy a week ago expecting to pay $50 and was told it was over $200. Described the situation to the lady checking me out AND then the pharmacist. They told me to call insurance which I did. Upmc told me that Rite Aid never put in a claim to apply it to the deductible! Went back in Rite Aid and told her what was told to me by Upmc. She states that the prescription I got in March was for Qvar not Flovent which was why it wasn't applied to my deductible. Pharmacist then states that there was no way they would've charged me $200 without telling me. My response was, I understand that it was $200 I'm not disputing that. I am, however, upset that you gave me the wrong prescription and I paid $200 for it which didn't even apply to the deductible. I asked her what sense would that make? Why would I pay $200 for something that isn't covered in March then, when I need the prescription again I wanna pay another $200 so it then would be applied to my deductible?! Want refund.

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Markmctyere - 16 d 9 h ago

Real bad experience today in the Niagara falls rite aid my name is mark mctyere. A frequent shopper at the rite aid on portage young lady working watch me go inside and i to wait until she finished her conversation with some people outside. I at this time just leave the store with no service i felt that this was a racial issue just her walking papers

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Margie - 19 d 19 h ago

4

I have a question. Why have the Big Win mini pretzels been discontinued? I can't find them anywhere and no one seems to be able to answer this question for me.

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Paula Oshinski - 22 d 18 h ago

0

I do not care for the Nanticoke location of Rite Aid their service sucks and when I had prescriptions transferred to another Pharmacy the head pharmacist of Rite Aid block the prescription and had it transferred back to Rite Aid I am currently seeking legal advice against this Corporation for a pharmacist who seeks to play God who the hell does she think she is I have the right to seek another pharmacist and pharmacy if I so choose and I chose to your pharmacist overstepped her bounds and depending on what my lawyer says I will be seeking legal action. I think it would be in your best interest to contact said pharmacist in the Nanticoke office

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Store 04879 - 23 d 15 h ago

0

I enjoyed going to Rite Aid for anything so much that I have earn the GOLD plenti customer. I have been a loyal customer for years to Rite Aid, until store #04879 108 E. RT 130 SOUTH BURLINGTON, NJ 08016 (hidden)

decided to be unprofessional and rude.I don't have time to deal with ignorant People. I love writing good reviews but it's to the point I feel discriminated of entering this place. I will just go to different store. Corporate should visit this store.

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Custmer - 24 d 17 h ago

0

Right on the money needs better management on Brooklyn avenue U , discrinate anybody even its workers . Seen it for my self write ups put anything down . Evrn if you have a video . Well I'll watch and see it go out of business .

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Alanda Reed - 37 d 13 h ago

3

The Rite Aid n The Bronx, @ 3480 Jerome Avenue needs 2 be either sued and or shut down. Their services are discriminatory against Africsn Americans. I can give u enough instances of such discrimination 4 10 lawsuits. I'll focus on the shenanigans of today. I went 2 pick up a prescription 4 Tramadol a controlled substance. 1st they claimed the Dr. didn't have a DEA #. I didn't get my meds and I am n severe pain. Can these folk even spell PAIN and suffering? I think they'll understand when I move 4ward with litigation!

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Anonymous - 29 d 11 h ago

You can thank Trump for that. He's making it nearly impossible for people to get their legit prescriptions if they are controlled substances.

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Melinda Francis - 29 d 12 h ago

5

I have never been more impressed with a pharmacy tech in my entire life. In Lincoln City Oregon, Tecia Ezzell goes above and beyond customer service. I have a college student that is traveling to South America and my insurance company tried to charge us full price for medications. Tecia called them for us and was able to override the enormous cost. She has always given our family nothing but courteous, professional, friendly service. She is the reason we us Rite Aid pharmacy. Thank you Tecia! You are so appreciated, more than you'll ever know.

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Anonymous - 29 d 19 h ago

0

You have a store located on High Street in Millville NJ and I would like to complain about the service I just received there. My Doctor's office electronically sent two prescriptions approximately two hours before I arrived there to pick them up after speaking with them yesterday concerning switching from Shop Rite Pharmacy to them telling them the medication I would be filling today and everything seemed as if it was alright ready to go. Upon my arrival a short stout woman approached me very sloppy looking shouted at me your pills can not be filled until the 31st and the other has to have preauthorization, however if the pharmacist decides it can be filled before the 31st he will. My response is where is he it has been two hours since it was sent in he was standing along side of a young woman explaining something to her not giving me any bit of acknowledgement of even being there. I explained I live one half hour away and would like it rectified now she walked away. I just want you to know I am disabled and very much disappointed in having to stand on my arthritic feet for 10 minutes waiting to be acknowledged by the pharmacist he was very unprofessional. So, my business will stay at the other pharmacy. My name is Sharon Boss 26 Lummis Mill Rd. Bridgeton, NJ 08302.

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SAM - 33 d 20 h ago

0

I am 63 years old . Went to the Rite Aid store in West minster Ca to buy Nicorette Gum. The clerk refused to sell me anything until I show her ID.

I THINK IT IS SO RIDICULOUS TO CARD A 63 YEAR OLD PERSON.

The law is if the person appears less than 27 years old you can card them.

VERY DISSATISFIED CUSTOMER.

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Dissatisfied Customer - 36 d 9 h ago

0

I went to your Deer Valley Antioch CA store today. They upgraded the ATMs at you cash registers. The new system does not accept more than 6 digits. The Assistant Manager advised me that due to their new system if I wanted to continue shopping there I either have to shorten my PIN or pay cash everytime. First off if this is the case you should post a disclaimer at your cash registers. Secondly you are not the only pharmacy in town so I will just transfer my prescriptions and take my business elsewhere. The Assistant Manager was not helpful and rather than saying she would look into or post disclaimers she gave me choices which are unacceptable to me. Please confirm that your new system limits digits and if yes will you post disclaimers at your checkouts?

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Leslie - 36 d 17 h ago

I am a senior citizen and recently picked up prescription medication from your Upper Darby, Pa store (DEA:AR5252314). I wear glasses but have fairly good eye site. The print on the labels is so small that even with glasses they are very DIFFICULT TO READ. PLEASE MAKE THE PRINT ON YOUR LABELS LARGER.

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Concerned - 37 d 20 h ago

0

I just spoke with a Robin to ask for help with a Rite Aid in Nashua NH. at first she was helpful. As a doctors office, we need to call in Prescriptions. The phone at this Rite aid was just ringing all morning with 2 of us trying to get through. No auto system picking up just rang and rang.

I explain this has been happening for past week on and off. When Robin put me on hold and called the pharmacy, she came back and said it was working fine. I tried to ask that this be passed on as there may be a problem with there system. Robin became very rude, stating there is no problem and every time I tried to ask something, she interrupted me and then became defensive and started yelling at me saying I was rude.

This is completely inappropriate behavior on her part especially if she is representing "Corporate" office.

I ended up hanging up on her as she just would not stop yelling. I feel that this will end up "swept under the rug" and no action will be taken. I was just trying to help and ended up feeling like I inconvenienced her.

PLEASE take this complaint SERIOUS!!

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Shelly Degenstein - 38 d 8 h ago

I was told I was going to be hired at rite aid in Lincoln city I did the paperwork an took the drug test all most 3 weeks ago the manager is very rude to me when ever I go in the or full a med I have been dascremanated against I have been lied too an I need this to be fixed or I will have my attorney handle it

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Michael Pilato - 40 d 13 h ago

0

Your website sucks I only entered 2 store receipts and I can enter 4 from the store and 4 receipts from the pharmacy that's 8 total. As I said i only entered 2 out of that 8 and your sweeps site said I entered the maximum amount of receipts. One 1! How dose your site even know who I am and when I entered the rite aid stores and what I purchased or even how many times I truly entered the sweepsteaks. I had only entered 2 receipts. Not even close to the maximum your sweepsteaks sucks and I'll never go to another rite aid again No thanks!!!! And for nothon.

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Lee A Smith - 40 d 19 h ago

5

Pharmacist Steve Kim, is the absolute best in knowledge and customer service!!!!

I am NOT easy to please when it comes to my health.

~NO ON SHOULD SETTLE FOR LESS WHEN IT COMES TO YOUR HEALTH!

Steve Kim is the only person I trust after several pharmacies I've been to in the area. I left Costco, Walgreens and CVS as well as other Rite Aid Pharmacies due to the lack of knowledge and rudeness. People are quick to write reviews or talk loudly when they are bad service and are slow to reward those who are so special at what they do best!! Because of my rare health condition I don't trust anyone but him! If I go to the pharmacy and he is not the one there I will leave and come back when he is. There is a Rite Aid 1 block away and I choose to drive a few miles because of Steve Kim.

Take the time to take care of yourself, your health may depend on it. Make sure you have a Pharmacist that you trust that has your best interest in hand and that can explain to you what you're taking and not a pharmacist that just shoves meds at you.

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CGB - 44 d ago

1

On May 6, 2018 I was shopping for a Hot Air Brush and found one I like at your Chardon Ohio store #02654. The price shown on the wall display indicated the brush was on sale to $34.99. When the young clerk rang up the brush it showed as $44.99. I told him the price posted was $34.99. He asked me to shown him, which I did and his reply was that the sign was wrong. I decided, because I needed the item, to purchase it at the higher price, receipt is time stamped at 5:55pm, transaction #1340671. As the clerk was completing the transaction he mentioned the pricing machine wasn't working properly. I have always been under the impression the price shown is what the customer should be charged. Regardless, I do believe the "right thing to do" is to sell any item at the price shown in store. Unfortunately, this experience has left me with a bad impression of Rite Aid & how little it's customers are valued.

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Anonymous - 47 d ago

I can't believe you are taking away plenti points I am a loyal customer and very disappointed I this decision. Guess CVS will get my business now sorry

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Mary L. Johnson - 48 d 13 h ago

Whenever i have visited the Rite Aid in Swanton, OH, and happened to use the restroom, it has not been very clean. Just this past week, I was there about 12:00 noon. The stool needed scouring, the sink was dirty. The wastebasket and Sanitary Napkin disposal were both over flowing. There was paper all over the floor. And this is a Pharmacy? How clean are they being with the medications, if they can walk in their restroom and not notice this. Upon coming out there was a young lady stocking shelves and I mentioned it to her. As I stated before this was not the first time I have noticed this.

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m - 49 d 6 h ago

0

The rite aide cashier 46974528 pontiac mi 3 south telegraph was rude/racist. Cashier made my brother also show I'd for coolers and he only had prescription and sinus meds and very rude stating I've worked ride aid 38 yrs and always have that policy. Very loud and rude about the situation. Please never go to this location. Cashier studied our ids like she was taking a test, unreal bad experience. Please never go there!

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