Information, reviews and public commentary for US companies

 

Rite Aid

Rating
0.84
Web
www.riteaid.com/
Address
30 Hunter Lane
Camp Hill, PA
17011
Phone
(717) 761-2633
Fax
(717) 975-3754
Twitter IDs
@riteaid
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Norma B - 1 d 6 h ago

0

Rite Aid in Athens GA on Jefferson Road is a horrible store. I Tried calling the pharmacy 3 times today and someone in pharmacy kept picking up the phone and hanging it right back up. If you don't want my damn business why are you still open. Will not be shopping there again or any other Rite Aid.

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Jennifer k - 3 d ago

0

If we do not get a professional response within 24 hours there will be recourse. See my response regarding my husband and I regarding getting incorrect dosage of vaccine and incorrect information in regards to the vaccination. Shame on rite aid. I hope that this is sddressed to avoid a tragic medical mistake on your end at this pharmacy located in agoura Hills ca.

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Jennifer - 3 d ago

My husband received the wrong vaccination yesterday as well as the information from the pharmacist was incorrect she had no knowledge in regards to the vaccine being given. This is both wreckless and terrifying. We have since contacted our doctor and another local pharmacy in order to figure out correct dosage etc. to think that rite aid would hire a pharmacist that is ill informed is unethical and frightening. Babies seniors and people of all ages rely on the expertise of the correct medicines and vaccines. One slip can be permanent. Shame on your system. Twice I got an email got my number and no one called. Shocking that this is not being addressed with asap. We will be notifying every doctors office and families to inform them of this situation.

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SUSAN - 3 d 9 h ago

Well Rite Aid must hire crazy people !!!!!!!!!!!! THE PHARMACY PEOPLE ACT LIKE THEY WORK FOR THE INSURANCE COMPANYS. TELLING ME TO GO AND GET MY ASPIRIN OFF THE SHELF COST ON THE SHELF FOR WHAT THE DOCTOR WROTE WAS $3.49 AND TO FILL THE PRESCRPITIONS WAS .91. NEVER SMILE, NASTY, MAKE YOU WAIT ,WAIT. THERE IS SO MANY OTHER DRUG STORES THAT RITE AID WILL BE OUT OF BUSINESS IF IT KEEPS GOING ON LIKE THIS.

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Disappointed Customer - 6 d 28 m ago

I was in the Rite Aid store on Mangrove Avenue, in Chico, California and sitting on top of the check out counter was a bouquet of balloons they were blowing up for a customer. All the 6 balloons said were: "Happy Fuckin Birthday" clearly displayed for anyone who walked into the store could see. This was absolutely the filthiest trash I have ever seen displayed in a public store, where children are present. Needless to say, myself and several other people dropped what we were going to buy and walked out. Such disgusting, unacceptable filthy behavior for a store to display. Congradulations Rite Aid, you just lost my business!

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MMOG - 8 d 18 h ago

0

I went to the Rite Aid in the, Bronx There was a psychotic cashier behind the counter. who took offense when I asked him if the vitamins that were nearly expired would be marked down. He looked at the box and said they were good for 30 days. I said but the box is a 60 day supply. He then screamed at me telling me "no one asked you to buy them. I can do whatever I want ". I said they shouldn't even be on the shelves with that date at full price. Next he rang up my purchase clearly advertised at Buy, get 1 free at reg price and refused to look in the flyer as it was thre and also on the shelf tag!!! He was totally crazy. I refused to pay for it and then he got angry because he had to credit my card. You would think in these days of so many stores closing, they would hire sane people rather than clear the wards of the local mental institution.. I will NEVER shop there again.CVS EXPRESS!!!!

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Sad - 9 d 10 h ago

The Willoughby store was not open when I went. I was there at 8:30. The store shelves are always a mess.

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BIF - 11 d 10 h ago

1

Once again the pharmacy at Broad Street Rite Aid in Bridgeton, NJ made a dispensing error in my medication. The provided the right meds but the wrong dosage. Unfortunately I took some of the medication and it altered my blood sugar before I realized the error. A conversation with the pharmacist produced a half-hearted apology, citing there are human and make mistakes, and new medication. This was not the first time, but it is definitely the last time they will have a chance to make this horrible mistake.

Byron Francis 856 238 4348

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Disappointed Senior - 17 d 8 h ago

0

I am absolutely horrified at what has become of the Rite Aid at 704-720 Easthma Passyunk, Philadelphia. I have been shopping at Rite Aid sin it was Eckert in the late 60'summer/early 70'stages. The service was speedy in both pharmacy and store area. Store that was located at 2nd Street is no longer in existence. Individuals are constantly being let go. Not enough employees working there now. This is so unfair. Especially for us seniors. I am going to report to BBB. It's so frustrating when you have been dealing with store for years. All of a sudden all you see is a lot of negative changes.

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Anonymous - 14 d 8 h ago

Absolute meanest associate who is rude first time I went this far to complain all the rest are great

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Disappointed Senior - 17 d 8 h ago

0

I am absolutely horrified at what has become of the Rite Aid at 704-720 Easthma Passyunk, Philadelphia. I have been shopping at Rite Aid sin it was Eckert in the late 60'summer/early 70'stages. The service was speedy in both pharmacy and store area. Store that was located at 2nd Street is no longer in existence. Individuals are constantly being let go. Not enough employees working there now. This is so unfair. Especially for us seniors. I am going to report to BBB. It's so frustrating when you have been dealing with store for years. All of a sudden all you see is a lot of negative changes.

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Very Unhappy - 24 d ago

1

The arrogance is off the chart, I ask that my relatives pick up my prescriptions and they are quized as to who they are, how old, and why their name is different then mine. NONE OF THEIR BUSINESS AS TO NAMES! They have done this consistently in Valencia and not at other locations. I have sent a comment to corporate ( Not sure if Mr.Standley will see it ) however I will personally call in the am.

And when I told the pharmacists one person who was quizzed is a mother of 4 and was still quized she said 'Wow she must look great'...WTF????? I swear, there is a reason so many of these people who work in the pharmacy are a little odd.

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Gary Lohden - 24 d 3 h ago

0

Rite Aid in Hodgenville Ky, is the sorry place to get your med at.This one been going on for years, they are thief, they charge you copay neven if you dont have them. you only get half of your meds, you have to go back the next day to get the bal. this is bull shit.Rite aid not just a brock away. mind is over 10 mile and have to make two trip is bull. they charge me copays on my meds, I got piss in switch to a different pharmacy in gress what, no copays on the same meds, what wrong with this, back before insurane be came everyone have to have it walmarts hads a $4.00 list Rite Aids said they would match walmarts prices on the same Meds. when I said somethings about it they said their was not the same name or more Qty or Less Qty, cause them not to meet their price. They will not bill two diff insurnce company if reguire,they pas it to the cust. >>>>SO DO NOT USED RITE AIDS<<< Please tell your friend and family, I was told A Lie by my Grandmother. That Rite Aids a great place to shop.Is all Rite Aids like this,,,I am Know well In My county and I bet your ass I telling everyone I have a business myself cust come first, Rids Aid Head Quarter better fix this shit quit, also they hang up on you and lie as well, when you tell them what wrong. this text will be send to D.Trump to show how Fuckup they are

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Gary Lohden - 24 d 3 h ago

0

Rite Aid in Hodgenville Ky, is the sorry place to get your med at.This one been going on for years, they are thief, they charge you copay neven if you dont have them. you only get half of your meds, you have to go back the next day to get the bal. this is bull shit.Rite aid not just a brock away. mind is over 10 mile and have to make two trip is bull. they charge me copays on my meds, I got piss in switch to a different pharmacy in gress what, no copays on the same meds, what wrong with this, back before insurane be came everyone have to have it walmarts hads a $4.00 list Rite Aids said they would match walmarts prices on the same Meds. when I said somethings about it they said their was not the same name or more Qty or Less Qty, cause them not to meet their price. They will not bill two diff insurnce company if reguire,they pas it to the cust. >>>>SO DO NOT USED RITE AIDS<<< Please tell your friend and family, I was told A Lie by my Grandmother. That Rite Aids a great place to shop.Is all Rite Aids like this,,,I am Know well In My county and I bet your ass I telling everyone I have a business myself cust come first, Rids Aid Head Quarter better fix this shit quit, also they hang up on you and lie as well, when you tell them what wrong. this text will be send to D.Trump to show how Fuckup they are

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Middle income shopper - 26 d ago

4

I wish we had a few Rite Aid stores in the Chicago market--I hear their prices are reasonable and employees are friendly.

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Dorothy Shadbar - 27 d 5 h ago

5

I just want to let you know that store #02734 in my book has a very helpful and honest Manager and employees. I dropped my credit card case and all cards fell out. I plucked them all up, or so I thought. Much to my surprise I was missing 2 cards. I was over 60 miles away so I call the store and asked about the cards. Talked to the Manager and he did have my cards, because of the distance he said he would mail them to me. I received them today thanks to the honest and helpful people you have in your employ at this store. You should be proud of these employees.

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Frank Howes - 29 d 4 h ago

I have been going to store 03880 and have been waited on reqularly by cashier 38801999 for a long time now. She continually asks me if I have a rite aid card and do I want one and what's my phone number and my birthdate. I do buy alcohol but I'm a senior citizen and obviously not under age. I have asked her repeatidly not to ask me these questions and she does know who I am. She does it anyway saying

I'm doing my job and we could loose our liquor licience if I don't. She sounds like she's sucking on helium and talking to you like your a 5 year old. I've asked for the last time CVS is right across the street and I will never be back again.

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john - 30 d 4 h ago

3

Bring ice cream to Oregon

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jinflower - 31 d ago

0

Only one nice person works at the Rite-Aid in Bandon, Oregon, and she is hardly ever there. Just went in there today, and the clerks and people are so rude and act like they're doing you a big favor when you ask where to find something. One jerk lady who is older with glasses never even offers to help me find anything and is very rude when ringing up merchandise. The unhelpful clerks need to be without a job for a while so they can learn to appreciate where their paycheck truly comes from. They are extremely unfriendly and unhelpful in the Bandon, Oregon store.

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ken - 34 d 7 s ago

1

so me and two other customers in line only one clerk serving ice cream when she was done she answered the phone while on the phone more customers came for ice cream we were first but ice cream got the service she did at that point call for a back up but he got on the phone and then left eventually he came back i told him about what happened and that me and others were in line for 5 minutes prior to the new ice cream customers all he could say "we can't get people to work here i ask where is the manager he said no manager only a supervisor i ask where was that person he didn't know r care

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Irate Customer - 51 d 6 m ago

0

Yesterday, September 28th, my husband went into Rite Aid in Big Rapids, Michigan with a free 30 day supply of Ernesto with a coupon. He knew that the insurance company wouldn't pay for it but felt that this coupon would pay for the first month, per his doctor, until his doctor could get a pre authorization to the insurance company to have the RX filled by Express scripts but he needs to start taking this medication tomorrow Saturday the 30th. He was told they were out of this medication and to return today, September 29th, after 2 pm and they would have it ready for him. He was also told if there was a problem they would call before 2. Today I went into this Rite Aid at 4 pm, by the way never again will I step foot in a Rite Aid, to pick up the RX so he could start tomorrow. I was told the medication wasn't available and they didn't know why we weren't called. I told them about the coupon and was told that they would have to bill the insurance company first and if it needed a pre authorization that would have to happen before it could be filled then it would only cover the copay if there was a copay. I asked why we weren't told that yesterday and no one working had a response to that. I said I want the RX transferred to Walgreen's. After I said that the clerks who response changed. She said let me see if we can do something about that. I asked how long twice and a woman, I presume who was the pharmacist, snapped at me and said we are working on it. I stood there for 10 minutes when they said Express Scripts had authorized his year supply but wouldn't allow the RX to be filled because it was too early to have another RX filled. I said what can you do about it and again the woman who I assumed was the pharmacist snapped and said I'm working on it. After 15 minutes the clerk told me it was overridden but the medication he need for Sat. the 30th wouldn't be there until Monday the 2nd. I was so angry I almost cried. I told them to forget it and walked out.

When I got home I had a phone call from Rite Aid so I called them back to have them tell me, after driving 18 miles there and home again, they located some of the medication at Walmart and would I like them to send it to Walmart. I said are you going to go over there and pick it up and deliver it to me. Well the answer was NO so I said forget it and hung up.

Now if my husband has a problem this weekend believe me I will be contacting my attorney to start a suit. Rite Aid is notorious of doing this to their customers. I am sick and tired of this type of treatment and believe me I will be taking all his RX to Walgreens where mine are filled.

Never ever again Rite Aid, get it together or go out of business.

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Anonymous - 53 d 9 h ago

0

You guys need to change the time for your pharmacy hours it's says 8:00 open but is not until 9:00 AM This is wasting time. And your people here are rude they need to be train how to respect customer not arguing with them. Thank you

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Jacqueline - 59 d 4 h ago

0

I will never go to Rite Aid again. They charged me for 8 months for a prescription that was covered and should have been free. Every month when I go to re-fill my prescriptions I bring it up and they refuse to address the situation and refuse to give me a refund treating me like I am nothing more than a pain in the ass. Every time I am in there they try to charge and extra $20 until I tell them that is not correct and only then do they correct it. Every month the price is higher than it was the previous month, starting at $22 and now at $35. I am told by the rude iranian pharmacist that the prices go up all the time and she would not so much as address any possible mistakes. I finally get a prescription that I am not charged for only to have a rude and scary message on my answering machine when I got home several hours later saying that they are sending the police to my house for not paying. I then go back in to tell them I was NOT charged for it and they treated me like a criminal. Then I paid for it and they refused to give me a receipt to show the police when they arrive at my house. I told them I would not leave without one. All the while they still owe me $100 for the over charging of the free prescription. The person who called said their name was Billy and they are from the loss prevention department. I called the number appearing on the phone back only for the pharmacy to answer, the iranian pharmacist answered. I asked for Billy and she said there is no Billy that works there. I said they called me from this number. I then asked for loss prevention and she simply said they would contact me. I then called the store manager and asked for loss prevention and they said there is no such department there. So all in all, I was lied to, cut off, over charged and treated like garbage. I am not one to raise a fuss or be confrontational but this is too much and I am in contact now with the corporate headquarters to file a formal complaint and I am going to continue until I get a refund of the overcharges. Please save yourself the nightmare I have gone through and do not ever go to Rite Aid. My name is Jacqueline and I live in Littlerock CA. The Rite Aid is on 47th Street in Palmdale CA. I don't want anyone else to go through this. I went to bed with a migraine and could not even eat dinner or sleep. And these people are in the health industry.... very sad

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Carl the Truth - 73 d 6 h ago

0

I can't believe that Rite-Aid won't do anything about old Reward for Points program. They just created a new program and I just lost (2) two $25.00 coupons. GIANT CONSPIRACY. I might just go to BBB, N.Y. Times and the American Medical Association.

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Renee - 73 d 7 h ago

1

I was in your Store #04361 GRATIOT AVE. Chesterfield MI 48051 and I have always came to this store because it is close to my home, and every time I come in I get ask for my ID, of course I would show it to the man or woman, but today I was told that by Aussie,that she would not wait on these people! What was that I said and the woman just step away from the counter but to my dismay I couldn't believe that when I ask for the store general manager,this man named James come to ask me can he help me I said I am waiting for my daughter to return he then say that the woman he's working with don't want to wait on me and that he is the store gm,I was shocked that he was willing to let her get a way with treating a paying customer that way the time of day it was 1:27pm on 09/07/2017.

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