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Riverside Furniture Corp

Rating
1
Web
www.riverside-furniture.com
Address
PO Box 1427
Fort Smith, AR
72902-1427
County
Sebastian
Contact
Ron Powell
Role
CEO
Phone
(479) 785-8100
Fax
(479) 785-6009
Annual Sales Est
$103,000,000
Employees
1,200
SIC Code
2515
General profile image

Tracey Simpson - 58 d 8 h ago

1

Hello, I would greatly appreciate assistance with the Coventry weathered driftwood home office pieces recently purchased. I understand the furniture is supposed to be a light to medium brown with gray tones throughout, which is illustrated by the numerous photos on your website. The pieces I received are a dark brownish gray with green tint. The furniture is extremely unattractive. The hutch is much lighter in color than the shutter door credenza. I'll gladly mail one of the shelves to you so you can see the finish for yourselves. I've contacted several sales people who are familiar with this furniture and the weathered driftwood finish. They all ave said that the finish should be primarily brown with gray tones. I'm rating the website as "poor" because I never would have purchased furniture if I had known I'd receive pieces significantly different than those pictured. I hope that by contacting you and bringing this finish defect to your attention, you will be able to replace the defective pieces I've received and make the necessary corrections at the factory. I do want to believe that pride in workmanship and customer satisfaction are Riverside Furniture's driving forces. You have my sincerest thanks for your assistance, Tracey Simpson

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