Sara, when Ross re-opens after this pandemic, please call the store and ask for the store manager. They will get your receipt information, ask you what you bought, and review video tape to see wha .. . .
.' '. . .'
Please REOPEN ROSS SAFELY!!! We really miss you guys. Sta,. ., ., ., .,
low so many people per store but you allowed the line to be 75 ft long with everybody standing two feet apart how is that safe compared to letting everybody in the., ., .,.,., ., ., . , .,.,
s at 2315 Richmond Rd. Texarkana,Tx tell customers that they had to go over to Hobby Lobby to use the restroom because there store corporate office instructed them to tell customers that and the assistant manager had a paper that said fitting room closed but to want you to spend your money there but not use the restroom. This is going on Social media This Store need to be edu,., ., ., ., ., .,.,
Napa ca. Friday morning 5-29-20 I went to your store so many people more then 100 it was so Crowded I am handicapped I had a stand for an hour I was sweating I had people in front of me step on my feet people right up to my neck that was ridiculous control your store now I Feel sick put your story in control make sure your check in on it people are gonna to get sick really stupid/..;.;.;.;.;.;.
s at 2315 Richmond Rd. Texarkana,Tx tell customers that they had to go over to Hobby Lobby to use the restroom because there store corporate office instructed them to tell customers that and the assistant
assistant manager had a paper that said fitting room closed but to want you to spend your money there but not use the restroom. This is going on Social media This Store need to be edu,., ., ., ., .,
s I walked in the store. Now I understand people are under stress , and I'm certain that me being a white male didn't help matters, but unless you are promoting race hatred, the. You need to wrangle up your employee, as she was cleaning the carts at the front door she sprayed the disinfectant like she was pointing a gun at me.
I grew up in the inner city. She doesn't kno//././. /
ld be allowed to have closed water containers at their registers and on their carts on the floor. It gets really warm in the store and going to the break room at the end of the store to get water seems like a giant waste of time. Customers spill and break items around the store all the time yet cashiers and sales floor employees can't have ., ,., ., ., ., ., .,., . ,. ,
porate, I planned on buying some clothes and yard decor with my stimulus money, but have changed my mind. Upon arriving at the store I was told I must wear a face mask. The employees could not supply one for me and told me to go to another store to buy one. Obviously you don't want my money and I don't appreciate being told what to wear, t
my fifth day, I noticed that the duty chart indicated "cleaning" next to my name. When I asked what does this mean, the supervisor was reluctant to tell me so she called another Retail Associate to come to the front. The supervisor introduced us and told me I am to shadow the RA. The RA was beside herself, as I sensed a discomfort. I followed her to the back of the store where she said I will be cleaning the public bathrooms every hour and sign off on it. She cleaned the bathrooms after every customer who used it.
I didn't mind cleaning the floor mirrors, pickup items throughout the store, wipe down counters, seating areas, etc. But I could not believe I had to play janitor as well! After a male customer came out of the bathroom and I went in there to clean around toilet, sink, doors, and if any urine (use huge mop that I would have to get from the stock room), I was grossed out. My blood boiled and I felt this is not what I signed up for as Retail Associate. After an hour it was difficult for me to be there any longer. I knocked on the manager's door and expressed to her that I do no fit in their plan if I have to clean public bathrooms. She insisted there's no big deal. She walked me through the cleaning process; however, I still could not fathom cleaning public bathrooms where I would have to clean feces, urine a
he. While I was standing at the the check out counter an African American lady entered and was stopped immediately and asked about a mask. The lady returned to her car to retrieve a mask and then came back into the store. I questioned the cashier why the white man and his daughter who walked in with me were not stopped. She responded, "I don't know." I then asked the same question to the security guard who stopped the lady. He turned and shared my concern with another security personnel. The man then came and stood in line to pay for his items and NO ROSS EMPLOYEE said a word to him.It certainly appeared like the lady was stopped because she was Black but the man and his daughter were white and were left to roam freely through the store. The security guards was also white. From my observation the security guards and store employees never approached or said anything to the man and his daughter who
I have been emailing you about a letter you sent me. There should be a check paid out to me back in February and I never received it.
Please contact me at (hid.. ., ., .,
store in Pilgrim gardens in Drexel Hill, pa .
1. Some customers in the store were not wearing masks, when I asked lady in line behind me to pull her mask up on her face , she told me " I can't breath I am pregnant " great excuse during pandemic!
2. "security " guy that was there I assume to count people entering the store , wasn't wearing his mask , Walking around and talking pretty energetically. He came up to me within 2 feet without mask when I asked few time to stay 6 feet away and p. ,., ., .,
n before the pandemic it's overwhelming when you have 12 associates in stock at once and it's impossible to be 6ft away from each other. There are employees all the time going in and out. I am just saying please be considerate of us employees especially stock associates because we don't even use gloves when receiving the truck or rolling out merchandise and these items get touched many times by different people.
times a week for over 20 years today was my most digusting witnessing of dropping the ball and weighing money making over potentially saving lives. The store in question was located in Harrisonburg va. They DONOT Require customers to wear mask the sign say you must but the employees say they prefer thats why they are having some problems keeping this pandemic under control SM
service yesterday at Ross Delray Beach, FL on Federal Hwy. I was returning a shirt I had purchased a few months ago (yes I'm aware of the 30 day policy but I was in NY and got stuck there cause of Covid). A manager named Paige was called over because I did not want a store credit. I explained the situation and she snapped at me saying 'she would take care of it'. First said she couldn't put it back on my cc because I didn't have it. I explained that I did have it and that the cashier never asked for it. She then tried saying their wi-fi was down and rang the back office. Whoever answered back there told her to check how long ago the return was. This is when she got really nasty and said she could only give me a store credit and SCOLDED me for not coming in within the 30 days. I asked if she could make an acception and override it (I've worked in retail a manager can do that) as to which of course she said 'no!'. The cashier handed
k's gift card for me which I assumed falsely that it was just like cash,. I made my purchase and used my 10.00 bonus buck coupon and was told I had to use my Belk's credit card to pay for the rest of my purchase I could not use my gift card. I called the corporate office and was told this was store policy In the future I will tell my children just to give me cash. So that when I use my
bonus bucks and have to charge the rest on my belk's card I can pay for it when the bill comes in. Problem solved...Sorry Belk's no more gift certificates from or to me
All my other experiences with this store and it's employee
iate and have called the holine # twice with no reply. Why?!
ill Ross be closing again since state of California closing again
Will Ross be closing again since state of California closing again
I am an associate and have called the holine # twice with no reply. Why?!