Information, reviews and public commentary for US companies


Ross Stores

Ross Dress for Less
4440 Rosewood Dr.
Pleasanton, CA
(925) 965-4400
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Laura Orea - 10 h 8 m ago

Human Resources Number +1 (hidden) Call Don't forget to call and report the issue.

I spend 4 years working at Ross so one day they can fire me and ask me to pay 175 of cause losses and in top of that $500 for a civil suit or restoration !!! When I have never steal not stole anything ... They pretty much accused me of internal fraud

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Aloha Lady - 5 d 6 h ago



Please may someone point me to right place on where I can obtain my w2 for the 2017 fiscal year. I was a part timer at a Honolulu Branch and everytime I call to find out where my w2 went; I am being directed to phone #'s where I get nowhere or just a machine talking nonsense. please if you are reading this and in the HR for ROSS. I would very much like it if you can kindly post the # to your HR and not make us wait for a piece of paper that should've been in my hands by now. I have a full time job and my company gave ours online why cant you do the same for your hardworking employees. send it via email. save trees.

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Never Work for Ross If You Can Help It - 4 d 12 h ago


SAME I AM SO ANGRY!! This was by FAR the worst company I have ever worked for. Incompetent management, was threatened when I tried to leave. Awful.

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Anonymous - 10 h 14 m ago

Make sure to call HR

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Agata - 2 d 13 h ago


I have to admit, it is one hell of a store, not to mention their policies and way of handle customers need of any kind, most of all those who have physical impairment . The store clothes department it's packed up, people have to make big efforts, to see what's hanging, also they mix up, smaller sizes with in the XL, and so on....employees, refuse help of any kind to the customers, no one is available when we are in need of help, then, not to mention, in the fitting room! They are the most rude and lazy employees I ever seen in my life, and so freaking rude! They are so unorganized and dirty. You go there to save money, but then in the process, their return policies will screw your budget. Besides...who needs to shop cheap and get ripped off, in the process?

I never appreciated nothing about this store, everytime I shop there I waste money, there are always the same clothing, dirty, tags attached in a way it is impossible to try things on unless you cut the strings off, then when it's time to return the items they will not return cash money back, unless you paid by cash... they have the audacity to accuse you of bringing back items that it don't belong to their inventory. It is a totally stupid way and a shame the way of making business.

I guaranty you, that I rather pay more money buying more quality items, clothing and miscellaneous somewhere else, where customers get treated with respect, and priority.

I will not spend another dime in this freaking store!

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Rose De Leon - 20 d 16 h ago

I have been having problems with my Manager @ store 1644 in Indiana and have reported them to the Alert Line . Still no help from Corporate I have been with Ross for a couple of years, and am being harnessed by a Racist Manager for months and still no help! What is going on with corporate are you to busy to help your hard working employees ?

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Aniela - 5 d 16 h ago


Corporate does not give a hoot............I advised Hr I don't know how many times that I do not need an accommodation for fitting room and that the only accommodation I request is that their managers and supervisor take 15 minutes to read the pamphlet about accomodations for Bipolar employees......I was told it was not ross policy to make managers read a pamphlet............they have no clue what Bipolar is other than they have heard of if I have a severe panic attack and they have no idea what is going on, I hope they have good lawyers/////

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Deeds - 10 d ago

Ditolihna Alexander

I have been having problems with receiving my W2 since 2015. I received it late for the year fiscal 2015 and now am I am having difficulties with signing in to the ADP registration code and I just dont wanna be doing this again. So if Its possible can the coporate please just Mail My W2. My associate number is 385927.


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Aniela - 5 d 16 h ago


well if you find one, let me know because I don't have one either......

they have messed up my withholding since 2014........they withheld 1.94 in federal in 2014, 22.64 in 2015, and 31.00 in 2016...........and I have my form coded right.

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unhappy employee - 23 d 13 h ago


I was an employee of ross at store 0085 for almost 3 years, in all that time I worked hard and efficiently every single day, not ever once got late to work, I didn't call out, always was able to help in every area of the store, lately i was most of my shifts at the service desk, and acctualy always got true cards because honestly Im good with customer, I always greet people, and ALWAYS offered my smile to every one. but trust me in one thing, that store is full of unprofesional employees and a lot of them has incredible amount of complaint from customers, as a servise desk cashier I personaly received a lot of them and talked with the store manager and she never ever did some thing. I saying all this because all always did my best at work, but Im not perfect, and I made one mistake, and believe me it wasnt stealing or samething like that. I honestly could expected an attention call, but I dont think I deserve nat even a final, the store manager called inmediatly to HR and they had me waitting for an answer for 5 days and finally gave me a termination. That was absolutly unfair, and I dosnt think that store deserve a store manager like her, she works only week days, she never close, she never works on week end, and beleive me that store is completly a mess on wekk end they has A LOT of customer. I hope you give them more attention because is not fair that onother good employees suffer tha same like me.

thank you

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Laura Orea - 6 d 10 h ago

Did HR help you at All ?

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Aniela - 5 d 16 h ago


hahahahaha.......if her experience with Ross was anything like mine, you don't exactly get to talk to Hr.......last year I was told that at Ross, employees did not even have the right to call Hr only the managers........this year, I am Bipolar and I have repeatedly given them a pamphlet describing Emploers and Accomodations for a Bipolar employee.....they stuck me in a room with manager on three way call , would not allow me to have a witness to the call so really they can change and or write anything they want regarding the call........I am already under ADA......they gave me a questionnaire to give my new Is 85 percent illegal......wants me to give up my Hippa, release all medical records.........they have no knowledge of dr cannot fill out a job accommodation becasuse number 1, the job description even though updated in July of 2017 is not says the Mod is to run the fitting room rails.......the manager says oh well they don't do that any more, I have to...............I think not........because that is not what it says in the job description which is black and white........they change their rules as they like.......

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Claudia Caicedo - 6 d 9 h ago


Hello, I worked for Ross from October 2016 to January 2017. My name is Claudia Caicedo Vilarino. The Store where I worked is located in 5295 International Dr, Orlando, FL 32819. I haven't received my W2 tax forms yet.I'd appreciate you mail my W2 as soon as possible without me needing to contact IRS.

Thanks in advance,

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Aniela - 5 d 16 h ago


I have not received mine either..........and I have repeatedly told them that I cannot access on the internet. I am thinking about calling the IRS office.

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Laura Orea - 6 d 10 h ago


Recently at work I talk to a person regarding losses that I have caused to the company He than made me sign a paper stating that I will pay back $175 dollars That I caused the company in losses, He proceeded to ask if I can pay back the losses I cause the company. However I comply signed the paper and Also wrote about what we talked about that day and signed too. After that He left the office so I asked my manager for copies of those papers and they said they couldnt give me any because the case was still open.Never did I once said I stole anything I did said that I problaby made a mistake or probably got confused obviouslty I am not going to steal stuff When I have been workin at Ross for almost 4 years now. People make mistakes all the time. They told me I was going to be put on paid leave until the investigation is complete and I was going to receive a call back telling me when I could be back at work. So on Friday I left early from work and I never heard anything back from them until right now Tuesday a voice mail from the assitance manager saying that "I could go pick up my last pay". Until right now I have no idea what is goin on with the investagation but I guess the outcome of it is me getting terminated from work throught a voice mail. It took me by surprice that I was fired theough a voice mail without any reason unless she was planning on telling me why when I go get the check. I guess it was fun working at Ross while it lasted being Frond End Supervisor was nice! It was not nice getting terminated just like that for a mistake

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Genny - 10 d 18 h ago


Does anyone know a phone number to find out where is my W2 From Ross

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Adriane Hunt - 15 d 5 h ago


I am at the Ross store in Gardena CA. On Redondo Beach Blvd. I am with Carmen who refuses to give me her last name at store 1442. She says that she is the only manager here at this time. She is rude and not helpful or cooperative. According to her, she cannot accommodate me. I would like to discuss this situation with someone qualified to instuct this young person on what customer service is. I would appreciate a return call at (hidden)..

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Anonymous - 21 d 11 h ago


Does anyone at corporate check or investigate these stores? You need too you guys are breaking the law, or soon peoples will be going to the media with names pictures etc.

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Anonymous - 22 d 13 h ago


You have managers making employees work 20hr shifts in one day then not pay them up in santa Maria Ross store 419 corporate needs to go in there make an investigation on that specific store, too many unhappy associates , worst company to ever work for I will let people know believe me underpaid and over worked get it together Ross , you treat your workers like trash.

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Anonymous - 68 d 13 h ago

I spoke with Cheyenne M in Corporate after receiving unpleasant results in my locate store. This is why some people make it to corporate....people like Ms Cheyenne M. Thanks Ms Profrssional

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Sunshine - 33 d 12 h ago


Hi I would love to get some help from ms. Cheyenne, could you tell me how to contact her?

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un happy employee - 23 d 13 h ago

I need to speek with Cheyenne M, cuold you tell me how can i comunicate with her. tank you

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Gmb - 27 d 11 h ago


I have a simple question to the high management, the store manager and managers at the specific store located at the GRAND PARKWAY IN SPRING TX they always are in the office and on their cell and they don't help any one of the staff only they keep sending the stuff room early because labor, and the stack room is full of boxes and no one of the management wants to do it so how they expect to have sales if they don't open the boxes and put them for sale, Iam wondering why nobody from the supervisors or area managers go and see what is going on, I work at the store right now so I won't say my real name for obvious reason, I suggest a surprise visit to this location and maybe reviewing cameras because asking us not we don't want to lose our jobs. Please follow this store management they are worthless

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Anonymous - 29 d 13 h ago


Your customer

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Anonymous - 31 d 13 h ago


To whom it my concern:

Today is 1/10/18. Store 1068

I was at register10 on translation: 9180

A manager was at this register Who treat me with

Disrespect a very poor costumer service.

Since I had purchase several pair of shoes I had asked her to distributed then in separate bags for me to make it easy to carry.SHE IMMIDIALY REFUSED AND THRU ALL MY SHOES WITH THE CLOTHS I HAD PURSHASED.



786 916 43 66

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