Information, reviews and public commentary for US companies

 

Ross Stores

Rating
1.037783
Web
www.rossstores.com/
Related
Ross Dress for Less
Address
4440 Rosewood Dr.
Pleasanton, CA
94588
Phone
(925) 965-4400
Twitter IDs
@IgotItAtRoss
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Anonymous - 11 d ago

The customer service was horrible. I had a brand new item with tags and a receipt and they would not return it. The cashier asked his manager Marcella and she said no with no explanation. She was rude, she rolled her eyes and she did not apologize.

Ross Stores''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Ross Stores''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Ross Stores''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Ross Stores''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Ross Stores''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Ross Stores''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Ross Stores''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Ross Stores''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Ross Stores''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Ross Stores''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Ross Stores''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Ross Stores''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Flagged for review. 
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Anonymous - 7 d 21 h ago

Sara, when Ross re-opens after this pandemic, please call the store and ask for the store manager. They will get your receipt information, ask you what you bought, and review video tape to see wha .. . . .

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Anonymous - 1 d 19 h ago

Ross Store hillsborough ave Tampa Florida... After hurricane Irma. We have had a overflow of people blown in and shopping at our store.. This store is Dirty. Corporate wont even buy paint to paint the fitting rooms.. Very understaffed. Only one bathroom for the public and very unsanitary.. I thought osha was all about saftey and sanatation.. I have to buy my own antivirus spray.. Nobody wants to stay here and work. Let alone work. It is very very noisy from crying and screaming kids.. Parents use it as a play ground.. We already had a shooting outside... This company just likes their salarys like big happy fat rats being quiet. Because the little emplyees will not see even a block of cheese. And it will stay this way if people dont start complainimg.

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Anonymous - 10 h ago

JUST HAPPENED: I am in need of my W2s from 2019. The store manager claimed they were sent to an email address which was deleted months before I started working at ROSS. So after being given the runaround, I called the corporate number JUST NOW at 1(hidden)...I told the man I needed to be connected to PAYROLL and he said "WRONG NUMBER" I said "Is this ROSS Corporate office?" He said "Yes" I said "What is the number of payroll?" He said "WRONG NUMBER" then hung up. I tried calling back again and he never answered the phone. I made this call at 10:05am CST 4/9/2020. SOMEONE SHOULD FIND OUT WHO THIS MAN IS and .. .

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Timothy - 14 h 37 m ago

1

JUST HAPPENED: I am in need of my W2s from 2019. The store manager claimed they were sent to an email address which was deleted months before I started working at ROSS. So after being given the runaround, I called the corporate number JUST NOW at 1(hidden)...I told the man I needed to be connected to PAYROLL and he said "WRONG NUMBER" I said "Is this ROSS Corporate office?" He said "Yes" I said "What is the number of payroll?" He said "WRONG NUMBER" then hung up. I tried calling back again and he never answered the phone. I made this call at 10:05am CST 4/9/2020. SOMEONE SHOULD FIND OUT WHO THIS MAN IS and let him know he is highly offensive, grossly unprofessional and giving the Ross group a BAD name. STILL NO SIGN OF MY W-2!!!!!!!!!!

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Anonymous - 18 h 34 s ago

Ross need to pay contractor Janitor that was on the front line have not got paid in Illinois, Tennessee,

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Anonymous - 2 d 6 h ago

Never received my W-2 in the mail, I do not have any way to contact new store manager, and there is literally no way to contact corporate through email. Highly doubt they want to listen to screaming kids in the background.

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Sara - 15 d 8 h ago

0

Ross on 32 and Indian school rang me up for something I did not buy since all ur stores are closed how do I get my refund ?

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anonymous - 7 d 37 m ago

4

Sara, when Ross re-opens after this pandemic, please call the store and ask for the store manager. They will get your receipt information, ask you what you bought, and review video tape to see what happened.

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Anonymous - 11 d ago

The customer service was horrible. I had a brand new item with tags and a receipt and they would not return it. The cashier asked his manager Marcella and she said no with no explanation. She was rude, she rolled her eyes and she did not apologize.

Ross Stores''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Ross Stores''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Ross Stores''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Ross Stores''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Ross Stores''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Ross Stores''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Ross Stores''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Ross Stores''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Ross Stores''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Ross Stores''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Ross Stores''''HEADQuARTERS''+1"8"8"8_(2)(3)(4)2;9;9;9;''

Ross Stores''PHONE''NUMBER""+1"8"8"8_(2)(3)(4)2;9;9;9;''

Flagged for review. 
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Anonymous - 37 d 19 h ago

(SPAM)

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Anonymous - 37 d 10 h ago

It is HELL to work there!

The store is always understaffed, what you're expected to get done each shift is impossible. Crappy hours, crappy pay. Basically

no chance to get a raise.

Customers trash the store continuously.. . . .

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Anonymous - 22 d 15 h ago

Quit

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Anonymous - 33 d 21 h ago

The customer service was horrible. I had a brand new item with tags and a receipt and they would not return it. The cashier asked his manager Marcella and she said no with no explanation. She was rude, she rolled her eyes and she did not apologize. Then on the way out, security guard Henry made me take out all of my items because the cashier forgot to take off the sensor on my new purchase. I just left the line 2 seconds ago And the cashier did not confirm with Henry that it was his fault and he left the sensor on. My ,,,

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Anonymous - 32 d 42 m ago

8464 Ross Store hillsborough ave Tampa Florida... After hurricane Irma. We have had a overflow of people blown in and shopping at our store.. This store is Dirty. Corporate wont even buy paint to paint the fitting rooms.. Very understaffed. Only one bathroom for the public and very unsanitary.. I thought osha was all about saftey and sanatation.. I have to buy my own antivirus spray.. Nobody wants to stay here and work. Let alone work. It is very very noisy from crying and screaming kids.. Parents use it as a play ground.. We already had a shooting outside... This company just likes their salarys like big happy fat rats being quiet. Because the little emplyees will not see even a block of cheese. And it will stay this way if people dont start complainimg. Unsatisfied starving ra .. . . .

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Anonymous - 30 d 20 h ago

I was at Ross in Paducah KY yesterday and was

Treated so harshly by the same cashier that checked me out 2 weeks ago ..Rachel had a Nasty

Attitude when I wanted to take my clothes on hangers and expressed it messed up her scanning times since she had to take the clothes off the hangers to remove the security tags ... I spent 1000.00 at this store in a 2 week span to be talked to like a piece of trash cause she's inconvienced ..

NEWS FLASH ..... this is why people shop online cause RACHEL has NO business dealing with the public ...... perhaps Stocking would be better suited

For her ???? The best part about the whole experience was she addressed me as I remember you from 2 weeks ago , I said I also remember You... . .

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Anonymous - 25 d ago

Good morning I was in store 2040 last night on 3-14-20 and as I walked in it was a bad oder and as I was walking I saw trails of white powder with dog poo and then I saw the employee getting it up it was really terrible I felt so bad for the employee because a costumer had there dog inside the store and let the dog poo over the store and didn't offer to help assist to clean the poo up I was so up set because I couldn't take my time and shop I had to leave because of the smell I think that the. . ,. , .,.,

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Anonymous - 24 d 6 h ago

. ..Thanks for keeping us open now we have better chance of getting sick cuz u wanna keep us open cause we sell candy thanks for caring for you employees.

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Deborah Clarkson - 17 d 12 h ago

3

l am a worker from Ross Store in Jefferson city mo and

I need to talk to some one about my W4 for my taxes

Flagged for review. 
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Anonymous - 23 d 10 h ago

During Coronavirus, please let "Seniors" who are affected by this situation take a Leave of Absence. Ross will allow Leave of Absence until 4/20/2020-but believe Seniors who may be putting their lives at risk are not receiving this information. Ross gives great discount prices -- and employs wonderful people-and they deserve the best. Many customers disrespect the employees and disrespect the goods in the s. . . .

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Anonymous - 22 d 15 h ago

That's your job right

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Anonymous - 22 d 9 h ago

Why is the store still open when the Corona virus is going on in all states? Aren't you worried about your employees and your customers? I understand that grocery stores need to stay open and pharmacies because that is a necessity. You're stores don't offer either one of those food or meficone. So why are you taking the chances?. .. .

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Anonymous - 22 d 7 h ago

The stores should not be open ... I see children on the floor people coughing with our no precautions! I thought Ross cared about they're employees well being ! I guess not ! I'm a current employee and we're located inside a mall and met me tell you this is a good way o. .. .

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Anonymous - 21 d 19 h ago

WHY IS ROSS IN CLOVIS STILL OPEN WHEN THE GOVERNMENT SAID THAT RETAIL NEEDS TO BE SHUTDOWN IMMEDIATELY!? All Fresno stores are following the order but Clovis isn't !!! PLEASE PROTECT US EMPLOYEES!! SOME OF US ARE PREGNANT OR ELDERLY !!!!!!! . . . .

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Anonymous - 21 d 15 h ago

CALL LOCAL NEWS STATIONS!!!!!!!

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Anonymous - 20 d 11 h ago

0

The dds on kingscanyon and Clovis sucks cant let there employees know there closed manager sucks there they need to get one that knows what there doing

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