Information, reviews and public commentary for US companies

 

Safeway, Inc.

Rating
1.072309
Web
http://www.safeway.com
Related
Von's, Dominick's Finer Foods, Carr-Gottstein Foods, Genuardi's Family Markets, Randall's Food Markets, GroceryWorks.com
Address
5918 Stoneridge Mall Rd.
Pleasanton, CA
94588
Contact
Steven Burd
Role
Chairman and CEO
Phone
(925) 467-3000
Fax
(925) 467-3323
Employees
178,000
Twitter IDs
@Safeway
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Anonymous - 5 d 6 h ago

Safeway, do you even realize how stupid you are to get rid of plastic bags at checkout, only to now charge for plastic bags?? Your response to me when I questioned your manager in Happy Valley was that they are reusable. Reusable?? They are PLASTIC!!

Safeway_H-E-A-D-Q-U-A-R-T-E-R-S-+1(8):(8):(8)_(2)(3)(4)_(2'9'9'9)_

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Safeway:::PHONE;;NUMBER;;;+1(8):(8):(8)_(2)(3)(4)_(2'9'9'9)_

Flagged for review. 
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Anonymous - 4 d 18 h ago

3.99 each. Went to the seafood counter and asked for the 3oz tails and the guy told me those were not the one in the flyer. Those were previously frozen and 3 oz tails in the sign. There were many left there. The guy told me those were the wrong size. Then I was telling him the flyer said 3oz and those were 3oz tail and he kept saying those were wrong size not like the flyer. I am so disappointed because they were not honor the sales price for the customers and I would never shop there anymore.. ,., .,

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Anonymous - 4 d ago

Safeway Stores in Renton and Seattle need to check their reorders...for about three weeks C&H Sugar in the 100 packets regular sugar have been nonexisting...hope that you can do a bet/. /. /. /. /. /.

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Thelma Fredrick - 2 d 6 h ago

Since you have switched to door dash I never know if or when my groceries will arrive. For example my delivery window was 6 to 8 pm tonight it's now 9:30 and my groceries have not arrived. I could not reach anyone on the 800 number no one answers it rings and rings I called the store they said their manager for that department will be in at 10 to call back then if I haven't received my groceries this is Crazy. Your drivers were much better. / / / / / / /

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Anonymous - 7 h ago

hi safeway corp.Im writeing this short note to you about your little service carts at my local safeway.my local safeway is benson az and in willcox az they are a big problem there the electric service carts you drive around for the handy cap people like me is not to good.there in benson az and willcox az there not to good service carts to serve all the handycap people in this area when they want to go shopping.sometimes they are broken down or over used not enought battery power left in the service vcarts to do my shopping.so i wait for awhile cause theres no service carts avilable to get or the batteries are run down so bad if you get one to use they make for 5 min or less power to do all my shopping.and if they make to back of the store they go dead and i have trouble with all my food items in basket and i got to bearly walk to front of store to get help.i havent fallen yet but this could happen easy for me.i seen many times there was not alot of carts to go around and most of them are 1/2 charged and so on.Im no trying to cause trouble but since im handly capped and have back problems and my legs wont carry me to far in walking.I have a opionion on how you can solve this problem you need a service cart people at your front door to get them a service cart to use and fully charged up plus most other people dont return your service to be plug in to rechage the batties they just take them outside and leave them dead battiers and your people got to push them to be recharged.I wish that you had a small garage on the side when you enter your store where you can rent for a fee 1.00 for use or free its up to you or they cand get there money back if they return the service cart to the little storage garage to be recharged or serviced by people that keep up with the demand of service carts in your store.plus most of the carts are used so much they ride like a old hill billy on a back road down south.jus. . . . .

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bighoss - 18 h 23 m ago

hi safeway corp.Im writeing this short note to you about your little service carts at my local safeway.my local safeway is benson az and in willcox az they are a big problem there the electric service carts you drive around for the handy cap people like me is not to good.there in benson az and willcox az there not to good service carts to serve all the handycap people in this area when they want to go shopping.sometimes they are broken down or over used not enought battery power left in the service vcarts to do my shopping.so i wait for awhile cause theres no service carts avilable to get or the batteries are run down so bad if you get one to use they make for 5 min or less power to do all my shopping.and if they make to back of the store they go dead and i have trouble with all my food items in basket and i got to bearly walk to front of store to get help.i havent fallen yet but this could happen easy for me.i seen many times there was not alot of carts to go around and most of them are 1/2 charged and so on.Im no trying to cause trouble but since im handly capped and have back problems and my legs wont carry me to far in walking.I have a opionion on how you can solve this problem you need a service cart people at your front door to get them a service cart to use and fully charged up plus most other people dont return your service to be plug in to rechage the batties they just take them outside and leave them dead battiers and your people got to push them to be recharged.I wish that you had a small garage on the side when you enter your store where you can rent for a fee 1.00 for use or free its up to you or they cand get there money back if they return the service cart to the little storage garage to be recharged or serviced by people that keep up with the demand of service carts in your store.plus most of the carts are used so much they ride like a old hill billy on a back road down south.just like the movie maw and paw kettle movies.the wheels seem like there going to fall off when you rideing on one.Im not trying to give any problems at all im just do all my shopping at wallmart stores cause they are great for me where i live. please if you can help us out for this problem i thank you. JERRY/

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Thelma Fedrick - 2 d 11 h ago

1

Since you have switched to door dash I never know if or when my groceries will arrive. For example my delivery window was 6 to 8 pm tonight it's now 9:30 and my groceries have not arrived. I could not reach anyone on the 800 number no one answers it rings and rings I called the store they said their manager for that department will be in at 10 to call back then if I haven't received my groceries this is Crazy. Your drivers were much better.

Thelma Fedrick (hidden). Order #12916686

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Anonymous - 2 d 17 h ago

0

Safeway, if you don't pay attention to these comments in the ridiculous number of complaints, you gonna lose business fast. The Berkeley Safeway on Shattuck Avenue and Rose has four out of the eight self checkout machines not working. This is really ridiculous. Nobody at the store could tell me when the machines will be fixed. All I got was a shrug and sorry from two employees in a not very apologetic way. I'm really disappointed considering I did my MBA research paper on Safeway 20 years ago when you were a leasing innovator and cared about customer service. I guess 20 years later and the customer service has just gone way downhill

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Anonymous - 5 d 6 h ago

Safeway, do you even realize how stupid you are to get rid of plastic bags at checkout, only to now charge for plastic bags?? Your response to me when I questioned your manager in Happy Valley was that they are reusable. Reusable?? They are PLASTIC!!

Safeway_H-E-A-D-Q-U-A-R-T-E-R-S-+1(8):(8):(8)_(2)(3)(4)_(2'9'9'9)_

Safeway:::PHONE;;NUMBER;;;+1(8):(8):(8)_(2)(3)(4)_(2'9'9'9)_

Safeway_H-E-A-D-Q-U-A-R-T-E-R-S-+1(8):(8):(8)_(2)(3)(4)_(2'9'9'9)_

Safeway:::PHONE;;NUMBER;;;+1(8):(8):(8)_(2)(3)(4)_(2'9'9'9)_

Safeway_H-E-A-D-Q-U-A-R-T-E-R-S-+1(8):(8):(8)_(2)(3)(4)_(2'9'9'9)_

Safeway:::PHONE;;NUMBER;;;+1(8):(8):(8)_(2)(3)(4)_(2'9'9'9)_

Safeway_H-E-A-D-Q-U-A-R-T-E-R-S-+1(8):(8):(8)_(2)(3)(4)_(2'9'9'9)_

Safeway:::PHONE;;NUMBER;;;+1(8):(8):(8)_(2)(3)(4)_(2'9'9'9)_

Safeway_H-E-A-D-Q-U-A-R-T-E-R-S-+1(8):(8):(8)_(2)(3)(4)_(2'9'9'9)_

Safeway:::PHONE;;NUMBER;;;+1(8):(8):(8)_(2)(3)(4)_(2'9'9'9)_

Flagged for review. 
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Anonymous - 4 d 18 h ago

3.99 each. Went to the seafood counter and asked for the 3oz tails and the guy told me those were not the one in the flyer. Those were previously frozen and 3 oz tails in the sign. There were many left there. The guy told me those were the wrong size. Then I was telling him the flyer said 3oz and those were 3oz tail and he kept saying those were wrong size not like the flyer. I am so disappointed because they were not honor the sales price for the customers and I would never shop there anymore.. ,., .,

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Anonymous - 4 d ago

Safeway Stores in Renton and Seattle need to check their reorders...for about three weeks C&H Sugar in the 100 packets regular sugar have been nonexisting...hope that you can do a bet/. /. /. /. /. /.

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Thelma Fredrick - 2 d 6 h ago

Since you have switched to door dash I never know if or when my groceries will arrive. For example my delivery window was 6 to 8 pm tonight it's now 9:30 and my groceries have not arrived. I could not reach anyone on the 800 number no one answers it rings and rings I called the store they said their manager for that department will be in at 10 to call back then if I haven't received my groceries this is Crazy. Your drivers were much better. / / / / / / /

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Anonymous - 7 h ago

hi safeway corp.Im writeing this short note to you about your little service carts at my local safeway.my local safeway is benson az and in willcox az they are a big problem there the electric service carts you drive around for the handy cap people like me is not to good.there in benson az and willcox az there not to good service carts to serve all the handycap people in this area when they want to go shopping.sometimes they are broken down or over used not enought battery power left in the service vcarts to do my shopping.so i wait for awhile cause theres no service carts avilable to get or the batteries are run down so bad if you get one to use they make for 5 min or less power to do all my shopping.and if they make to back of the store they go dead and i have trouble with all my food items in basket and i got to bearly walk to front of store to get help.i havent fallen yet but this could happen easy for me.i seen many times there was not alot of carts to go around and most of them are 1/2 charged and so on.Im no trying to cause trouble but since im handly capped and have back problems and my legs wont carry me to far in walking.I have a opionion on how you can solve this problem you need a service cart people at your front door to get them a service cart to use and fully charged up plus most other people dont return your service to be plug in to rechage the batties they just take them outside and leave them dead battiers and your people got to push them to be recharged.I wish that you had a small garage on the side when you enter your store where you can rent for a fee 1.00 for use or free its up to you or they cand get there money back if they return the service cart to the little storage garage to be recharged or serviced by people that keep up with the demand of service carts in your store.plus most of the carts are used so much they ride like a old hill billy on a back road down south.jus. . . . .

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Frank Barrow - 4 d ago

3

Safeway Stores in Renton and Seattle need to check their reorders...for about three weeks C&H Sugar in the 100 packets regular sugar have been nonexisting...hope that you can do a better on reorders..

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george simmons - 31 d ago

0

Safeway sucks , said they won't fill my script cause of doctor, but they should fill one last time so we can fine a doctor, so wrong I need my meds , they trying to kill me

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Anonymous - 4 d 18 h ago

Maybe try going to Walgreens or something. Also, it's "find" not "fine a doctor." I am certain they are probably not trying to kill you. Though, with your outstanding grammar, they may just not want to deal with you anymore.

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Anonymous - 22 d 19 h ago

I have watched a serial sexual harasser at this store named Billy in Starbucks dog every woman in that store until he got one to leave his wife and move away with her. Now he is back at that store trying to get a job back to harass some more women since the last one didn't work out. This guy has been in trouble before for this and nothing was done. This is not fair to the ladies at that store they are awesome and do not deserve to be bothered with such a immature man. I have to listen to my wife complain about him every day when she comes home. Shows the professionalism of Safeway for not dealing with this.

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Anonymous - 4 d 19 h ago

So, your wife left you for this guy and you are mad about it and for some reason you think putting that information on this BS website is going to help you? Or, if she really hates it that much shop elsewhere.

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standtogetherforever770@gmail.com - 15 d 12 h ago

0

Tonight around 6:45 pm at the Antioch location on deervalley and Davison my wife was threaten by a female employee with dreeds we have been shopping at this location for 15 years this is not the first time that this employee has harrassed my wife she followed her outside and to a toca bell with another employee. I don't understand what was going on in her mind but you cannot follow and make threats in the society that we live in today. For your employee to do so is a form of harrassment she is a lite shade African American woman she attends Los Medanos College on the women's basketball team can someone please get in contact with me asap I don't want my family to be afraid to go to the store with a fear of be threatened or harrassed thank you (hidden) (hidden)

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Anonymous - 4 d 19 h ago

The police would have been a better place to get help than this spam website dude.

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Dolly Clarizio - 5 d 15 h ago

Safeway, do you even realize how stupid you are to get rid of plastic bags at checkout, only to now charge for plastic bags?? Your response to me when I questioned your manager in Happy Valley was that they are reusable. Reusable?? They are PLASTIC!!

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Anonymous - 4 d 19 h ago

Paper bags are better for the environment

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Anonymous - 5 d 6 h ago

Safeway, do you even realize how stupid you are to get rid of plastic bags at checkout, only to now charge for plastic bags?? Your response to me when I questioned your manager in Happy Valley was that they are reusable. Reusable?? They are PLASTIC!!

Safeway_H-E-A-D-Q-U-A-R-T-E-R-S-+1(8):(8):(8)_(2)(3)(4)_(2'9'9'9)_

Safeway:::PHONE;;NUMBER;;;+1(8):(8):(8)_(2)(3)(4)_(2'9'9'9)_

Safeway_H-E-A-D-Q-U-A-R-T-E-R-S-+1(8):(8):(8)_(2)(3)(4)_(2'9'9'9)_

Safeway:::PHONE;;NUMBER;;;+1(8):(8):(8)_(2)(3)(4)_(2'9'9'9)_

Safeway_H-E-A-D-Q-U-A-R-T-E-R-S-+1(8):(8):(8)_(2)(3)(4)_(2'9'9'9)_

Safeway:::PHONE;;NUMBER;;;+1(8):(8):(8)_(2)(3)(4)_(2'9'9'9)_

Safeway_H-E-A-D-Q-U-A-R-T-E-R-S-+1(8):(8):(8)_(2)(3)(4)_(2'9'9'9)_

Safeway:::PHONE;;NUMBER;;;+1(8):(8):(8)_(2)(3)(4)_(2'9'9'9)_

Safeway_H-E-A-D-Q-U-A-R-T-E-R-S-+1(8):(8):(8)_(2)(3)(4)_(2'9'9'9)_

Safeway:::PHONE;;NUMBER;;;+1(8):(8):(8)_(2)(3)(4)_(2'9'9'9)_

Flagged for review. 
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Anonymous - 5 d 26 m ago

I hope everybody knows that these "eBay" contact numbers are being posted by despicable scammers who just want to steal your money and personal info!!!!mm

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Anonymous - 4 d 19 h ago

since this is the "safeway" page, i think you should check a little more carefully before you post. The entire website is crap, but you should still probably post on the right site.

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John - 5 d ago

5

Safeway Customer Support number +1`888`742`0392 , Call Us Experience BSafeway customer Experience . Safeway Customer Care number +1`888`742`0392 , Safeway Toll-Free Support number +1`888`742`0392 , Safeway Buy Customer Service number +1`888`742`0392 , Safeway Customer Support Toll-Free number +1`888`742`0392 , Safeway 24*7 Toll-Free Support number +1`888`742`0392 , Safeway Customer Support number +1`888`742`0392 , Safeway Customer Care number +1`888`742`0392 , Safeway Toll-Free Support number +1`888`742`0392 , Safeway Customer Service number +1`888`742`0392 , Safeway Customer Support Toll-Free number +1`888`742`0392 , Safeway 24*7 Toll-Free Support number +1`888`742`0392 , Safeway Customer Support number +1`888`742`0392 , Safeway Customer Care number +1`888`742`0392 , Safeway Toll-Free Support number +1`888`742`0392 , Safeway Customer Service number +1`888`742`0392 , Safeway Customer Support Toll-Free number +1`888`742`0392 , Safeway 24*7 Toll-Free Support number +1`888`742`0392 , Safeway Customer Support number +1`888`742`0392 ,

Flagged for review. 
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JL Cabbage - 5 d 18 h ago

0

Get rid of "digital only" coupons! You are discriminating against the elderly, primarily, the majority of which don't "do" computer or have smart phones and is the population that needs help financially because most are on a fixed income. Your ad for our local Colville, WA, store this week contains no coupons for card holders, only digital. I refuse to shop at Safeway from here on out if you don't change your tactics. Our store never has enough checkers, we have to wait in long lines to check out, so I get mad every time I enter your store. You're driving customers away.

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Anonymous - 15 d ago

(SPAM)

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Anonymous - 10 d 6 h ago

Shopped at Safeway's at contra costa Blvd in Pleasant Hill. I wanted to get the lobster tails which are on sales today for 3.99 each. Went to the seafood counter and asked for the 3oz tails and the guy told me those were not the one in the flyer. Those were previously frozen and 3 oz tails in the sign. There were many left there. The guy told me those were the wrong size. Then I was telling him the flyer said 3oz and those were 3oz tail and he kept saying those were wrong size not like the flyer. I am so disappointed because they were not honor the sales price for the customers and I would never shop there an

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Anonymous - 8 d 7 h ago

We have had problems with your Safeway Store @ 3125 Stockton Hill Rd in Kingman AZ. This is the 4th time we have brought groceries home to open the bag and find raw meet dumped on top of fresh vegetables and fruits in the same bag. Last week I contacted the Store Manager and let him know if it happens again we will no longer shop in Safeway. Well it happened again today. When I contacted the Store the Manager was not in the Store today so I spoke with the assistant manager CAROL. I told her what happened and she just laughed. Apparently she does not think this is a problem. So we will be filing a complaint with the State Health Department / / / / / / / / / / / / /

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