Information, reviews and public commentary for US companies


Safeway, Inc.

Von's, Dominick's Finer Foods, Carr-Gottstein Foods, Genuardi's Family Markets, Randall's Food Markets,
5918 Stoneridge Mall Rd.
Pleasanton, CA
Steven Burd
Chairman and CEO
(925) 467-3000
(925) 467-3323
Twitter IDs
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mac - 2 h 1 m ago



I would like to know if you are not letting us use our own bags then why are you charge us for paper pages ?

I was not told until after I bag up my Groceries

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I am concerned for the safty of the community of Castro valley. When trying to shop at the Redwood Road branch I noticed there was no one to disinfect the shopping carts and there were many people shopping with out gloves and more shoppers not respecting social distancing. I realize Safeway can not be responsible for the social distancing?, but not sanitizing shopping carts is their responsibility. I truly Safeway^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Safeway^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 Safeway^H#E#A#D#Q#U#A#R#T#E#R#S^^+1;8;8;8'234:2:9:9'9 Safeway^^PHONE^^NUMBER^^1;8;8;8'234:2:9:9'9 - 32 d 10 h ago

I am concerned for the safty of the community of Castro valley. When trying to shop at the Redwood Road branch I noticed there was no one to disinfect the shopping carts and there were many people shopping with out gloves and more shoppers not respecting social distancing. I realize Safeway can not be responsible for the social distancing?, but not sanitizing shopping carts is their responsibility. I truly


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Anonymous - 31 d 12 h ago

making it mandatory for all Employees and shoppers to wear masks while in your store!

I feel it's the best way to flatten the cut and keep peop.. ,. .,. ., ...,

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Anonymous - 30 d 11 h ago

r Prescott Valley, AZ Pharmacy for going above & beyond in Customer Service.

My husband/ I tested positive for Covid 19 & I was unable to pick up a refrigerated Migraine Medication ( that could not be mailed ).

He ordered my Medication, charged my Credit Card & hand delivered // ./. /. /.

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Regular Shopper - 29 d 17 h ago

Safeway in Green Valley, AZ, Duval Mine Road: most employees very mask conscious and floor-marked, 1-way aisles (very smart and effective). Sanitizing wipes available and employees constantly wiping down carts, etc. MUCH APPRECIATED!! Now, PLEASE make masks mandatory for ALL customers in the store, and ALL employees. THANK YOU!

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Anonymous - 28 d 12 h ago

see have been handled him to we have been treated by the management and the total disregard for my even be able to go home and grieve for lack of being able to get her just her final pay not her benefits but just her pay it yet now I'm stuck home listen Walla Walla for 4~6weeks supposedly now this wouldn't be so bad except I was told the check was mailed to me A week ago and then after waiting all week and missing my near a window of opportunity to go back home to be with my family they turned around and said that no it wasn't mailed that I don't get it for 46 weeks I've got to change the story every person I ask anyway just letting you know that now I'm gonna be stuck here homeless and I 10 to Warren if you want to come upon myself to warn everybody about you expect to tragedy ever before them while working for Safeway. It has been the most embarrassing shitexperience of my life. It's such a shame that my wife with a PIC and she loves her job she loved it and I think she would just be so ashamed so so ashamed I'm gonna do my best to make this public like I said if I got a wait here five weeks homele., .,.,.,

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Anonymous - 26 d 12 h ago

kima Washington on 24th ave . Ordered some fried chicken the employee helping me came from out in the store . When he came to help me he didn't wash his hands or wear gloves. When he opened the paper bag to put the chicken in it he used both his dirty hands and opened it by putting his hands inside the bag to open it fully. If this is the way you serve food you bette., ., ., ., ., . .,

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Anonymous - 26 d 7 s ago

e St. ReddingCA for over 25 years. Now, during this COVID19 epidemic it's incumbent upon the district office to allow the store manager to do what is locally necessary. By that I mean allow patrons waiting the 6 ft distance to stand under cover where the shopping carts currently are parked. ReddingCA is the second hottest city in the nation. Safeway cannot expect it's dedicated shoppers to stand in the sun and heat from May to October, not to mention days with rain. Safeway should either move the carts to another location, or provide pop-up tents to accomodate up to 20 persons standing at a time.

Further, on another note. I see Safeway shopping carts all over the West side of ReddingCA that have been removed from the parking lot. As you know the City of ReddingCA has a shopping cart ordinance and one can list the missing shopping c/./ ./ ./ ./

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Anonymous - 26 d ago


Safeway is terrible, and DOES not care about their employees, I should know I work there

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karen green - 14 d 4 h ago


they do not care about customers either. I tried leave a message at corporate offices and it hung up on me.

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Anonymous - 25 d ago

the store manager Felicia at the Vallejo, C., ., ., ., a store is very rude. i dont understand how she still has a job, the way she

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Anonymous - 22 d 11 h ago

cently inside of seaside Oregon's Safeway and was very disrespected. Not only by a customer but also an employee. The customer was blocking me from an aisle I wanted to go down and was an aisle I was aloud to due to the one ways. He said I wasn't wearing a mask. So he wanted to block the aisle. Then once we checked out the manager had us go out a door that "was an exit only". We got out to our car and noticed other people got to go out the enterance door. So we were discriminated. The manager told us the "only exit" is this way. When she said this she was within a foot of us as well. She was very disrespectful. We later called the store and it took her about 3 minutes to answer, once we told her she said she wasn't aware of the other customers leaving through the other door. And she said bye and ended the call. I asked for her la., ,., ., . .,. ,.,

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Anonymous - 21 d 12 h ago

Costco and Trader Joe's has stepped up and required everyone who comes to their places of business must wear masks. Safeway needs to do the same. You will not lose business. You will have some angry idiots but No shirt, No shoes NO MASK no service is what should now be everyone's motto. Also all employees should be required to wear masks. If they bring a Doctor's excuse saying they can't wear a mask due to a medical condition, then they should be utilized somewhere, where public contact is not required. OR require them and provide for them a / / / // / /.

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Dillon - 15 d 4 h ago


This person that make this comment should be listened to. This is exactly what is happening in my community as well. Costco and Trader Joes are amping up their concern for customers and apparently Safeway doesn't care. If you call to give them your concerns they just fire back and say they

follow the state guidelines....well, the two afore mentioned are in my state and they have chosen to raise the bar and make their customers feel safe. It's obvious that Safeway has chosen a different path and this being the case my friends and I will not be able to shop Safeway. They should rename their chain to USED TO BE A SAFEWAY

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Anonymous - 20 d 4 h ago

any of my orders. Driver continues to say left in secured area. Where is that area. No picture. Bad enough waiting days but not to get item and to have to continue reach out through chat with bad customer service. I canceled my Prime and don

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Anonymous - 19 d ago

a Safeway customer for many years and before the reopening of Az., I saw that Safeway was doing as best they could to help keep their customers and employees safe. That changed just as soon as the state began reopening. While shopping and wearing a mask on 5/17/20 I saw only a few customers doing the same. There were many more shopping that were not wearing masks. The store allowed these people in and though I understand how difficult it can given human behavior, it is up to the store to continue to make customers feel safe. Before state reopening, the aisles were one way only and now there is no enforcement of that making social distancing extremely difficult to achieve! These things are part of the Phase One plan of the reopening of Az or so we were told. If Trader Joe's can continue to do these things SO WELL then why can't Safeway?

I along with many family members and friends will be doing our shopping at Trader Joe's until and unless Safeway shows it cares about the health of it's customers and workers who are much more exposed by thoughtless shoppers because it's the right thing to do and not only because it was mandated. How can wearing a mask be so difficult? It isn't and it's purpose is to protect one another. Unbelievable!!., ., ., . .,

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Karen Green - 14 d 4 h ago


I agree. I am finished with Safeway. Trader Joe's is right next door. They do not care about customers maybe they do not treat employees;oyee well ether.

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Anonymous - 18 d 1 h ago

mayed to see many employees at the Safeway store in Granite Bay, Ca not wearing masks properly. Some had the masks around their necks, another around his beard, and the three ladies in the bakery department were wearing theirs around their chins. I pointed to one of the bakery gals about her mask and she gave me a dirty look. We have very few tools in the tool box to keep us all safe. Social distancing, washing your hands and wearing masks. It's the least we can do to help and protect lives in our community. Come on Safeway....step it up!!,. , .,., .,,.

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Anonymous - 15 d 11 h ago

ct was sold as a "filler", and probably won't be offered in the future. Bourbon Brothers "Hot Sandwich Starters" and found fresh in the meat isle. The Meatballs in Marinara Sauce were the best meatballs that I have ever eaten, and the marinara sauce is delicious too. In fact, I bought some for my neighbors and they said the same thing -- best they had ever eaten! I like the smaller size if the meatball and the tenderness is amazing. I actually put the meatballs and sauce over angel hair pasta and the portion was enough for two nights. I am so disappointed that I wo.,.,.,.,.,.,.,

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Anonymous - 14 d 11 h ago

air bound and my helper got the wrong medication it cost me 25 I called the Campbell store and they hung up on me three times they had one girl that spoke very little English attempt to talk to me, then this kid got on and would not allow me to talk to the manager. I am done w. . ., . . . . ., . . . . ., ., ., .

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Irv lee - 12 d 5 h ago


Safeway in federal way 312th street...the store manager is racial profiling me..just because I look homeless..he followed me around the store even took video and pic of me at 1st.. I st let it go, but he kept following me than I confronted he but he just kicked me out...!?? Very rude and against the law..I brought things... HIS name is..

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Anonymous - 12 d ago

way S 320th, very rude and profiling guys like me that looks homeless.. and look tired..tried because I train 10 miles a day.. he looks like more tired than I do.

He took pictures of me I think at the start of shoping... than he continually followed me around as if I'm a thief..I confronted him..rude and power trip saying quote..I'm the store manager I can do what ever I soon as I disagreed he says I have to leave and wants to call tgbe police .I told him to call them so I can have a report for the lawyers...he said I can't come back criminal tesspas.,.,..,..,.,

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Anonymous - 11 d 12 h ago

er at the Arcata store Arcata California and I just watched to employees before closing the extremely rude and vulgar to a senior citizen to the point of calling her stupid is this what your corporation stands for I don't think so different think you should know two males one of Asian descent and one regular guy Caucasian treated the customer very very badly. The treatment was bad enough th.,.,.,.,.,.,,';';';

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Anonymous - 11 d 50 m ago

'm a customer at the Arcata store Arcata California and I just watched to employees before closing the extremely rude and vulgar to a senior citizen to the point of calling her stupid is this what your corporation stands for I don't think so different think you should know two males one of Asian descent and one regular guy Caucasian treated the customer very very badly. The treatment was bad enoug. , .,. ,., ., l ;l ;l ;l

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Anonymous - 10 d 10 h ago

nesses that use renewable energy so consumers can patronize them whether at home or on the road. You can see what I'm up to at I know some Safeway stores have gone solar, but they don't know which ones and told me I should contact their stores individually to find out. Why should I do that when other businesses with multiple locatio.,. ,. ,. .., .,.,

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Anonymous - 8 d 11 h ago

when they need more and then dated that's just wrong to call it fresh as well as the shrimp and half of the fish in their fresh section supposedly on ice the prawns come from the bag out of the freezer that's just ridiculous a they sit there for three days sometimes and a workers probably have no clue they may have a health card but they didn't learn anything or they're listening to the management say that's good sell those we're broke should have never bought out Albertsons or vice versa but another thing is that all the workers are in a piss-poor mood and just like to complain it seems like every time I go in there I got one complaining at me about something I did six feet in the line sure no problem and then the lady says you're not supposed to put your stuff on the Belt until her stuff's off the belt she's already finished bagging it it's clear and I load my stuff down then they yell at me about the sign well the signs half folded over it's got reflective plastic foil and that you can't see very well I really can't see well I didn't see it but I did notice and pay attention that all of her stuff was gone off the conveyor belt before I put my stuff down so why she's complaining I'm not sure and even the customers started to complain and I asked him why wouldn't you say something before I did this if I did it you wait till afterwards and she says I wasn't here then how do you know if I put my shit down too soon or not did you wipe down the conveyor belt because he just goes in circle when was the last., , ., .,

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