Information, reviews and public commentary for US companies

 

Safeway, Inc.

Rating
0.990499
Web
http://www.safeway.com
Related
Von's, Dominick's Finer Foods, Carr-Gottstein Foods, Genuardi's Family Markets, Randall's Food Markets, GroceryWorks.com
Address
5918 Stoneridge Mall Rd.
Pleasanton, CA
94588
Contact
Steven Burd
Role
Chairman and CEO
Phone
(925) 467-3000
Fax
(925) 467-3323
Employees
178,000
Twitter IDs
@Safeway
General profile image

Chad Graves - 5 h ago

3

Lady at Safeway head of cashier is awful to the employees...here in Chadron ne.. I can't believe she is still employed...I was there when she tells cashier she can have a drink of water and then she has he own set of rules that she calls Tracy rules . They have lost so many good employees because of Tracy...

General profile image

Maricel - 5 h ago

0

This is the 3rd time I had a bad experience at Safeway. Even after downloading the discounts when its time to pay it doesn't give you the advertised discounted price. I had to call the branch and speak with an associate. Now I have to go back just to get my discount/overcharges. I can understand if it randomly happens but this is the 3rd time. You almost feel like its done on purpose and its on you if you dont catch the "mistakes". I think im going back to walmart. At least they are consistent with their advertising and prices.

General profile image

Anonymous - 1 d 18 h ago

0

Tonight, October 19, 2019 I went to Safeway and they had a sell on McCormick Chicken Chili buy one get one free. Yeah right, three packs were expired and one pack was dated 2017! I gave all three packs to a manager and he said, thank you. To make matter worse, I went to buy some breakfast bars. Again sale, with an expired date August 29, 2018. To top my shopping experience off; while waiting in line a assistant came by and said this lane is closed. All lines are five customers deep. A young lady was in front of me standing in the aisle to prevent east/west bound blockage. I asked if she was in line and she replied yes. A assistant clerk came and said, "this lane is closed"! I said, "both of us are in line". and he said, " too bad"! I said, "No not too bad, there are some expired breakfast bars on the shelf and you need to go and remove those items and leave us alone". When I arrived home I called the store and spoke with Jesse

General profile image

Anonymous - 18 d 10 h ago

0

I'm writing to alert you to the steadily decline of the Brandywine, Maryland location. The store never smells clean, looks dirty and the presentation of the produce department is horrible. Yesterday, the sweet potatoes had over 1000 nets flying and sitting on them. You can smell the meat department as you enter the store. This needs to be addressed immediately and would not be acceptable in any other county.

General profile image

ex customer - 2 d 3 s ago

1

There were flies buzzing around the onions at Countrywood in Walnut Creek, ROTTING PRODUCE and they laugh when you tell them.

General profile image

Harry - 2 d ago

0

Countrywood Safeway is deteriorating. There are one maybe two employees in the Deli at a time. They tell everyone there is no time to cook, so they are out of most items. They do their side work as customers wait for far too long to be waited on and get mean when asked for service. One employee named Donald can be very abrasive and constantly snorts, He wears plastic gloves, but touches everything before touching the food, making it just as bad as dirty hands. The meat slicer is never cleaned and the Deli is a serious health hazard.

Wait time average 20 minutes is not fair to customers trying to get home after work, etc.

General profile image

Anonymous - 9 d ago

The Castro Valley, CA Safeway is closed for business, Fri Oct 12, 2018. That store never is run that well, now all systems down until further notice... 30 min so far...

General profile image

Need Help - 9 d ago

I can"t load coupons from the "Safeway Just for You " web site and I haven"t found a way to contact Safeway.

General profile image

Sharon Hunt - 10 d 28 s ago

0

Now I know why there is never anyone shopping at Safeway. Service is exceptionally pitiful. Went in for a flu vaccination and waited in line (with my handicapped spouse) for 45 minutes and when we finally got to the front of the line we were told by the pharmacist that we would have to wait another 30 minutes before he could possibly find the time to give the vaccines. We were already in pain from standing and waiting for our turn. It will be a cold day in Hell before I shop at Safeway again. Just not good for my blood pressure!

General profile image

Harold T Jones Jr. - 10 d ago

0

Safeway 4600 East Stapleton Denver Co Been here all morning the day of 10/11/2018 arrive at 7:58 a.m. called to door at 9:01a.m. hit door at 9:15 s.m. appt time was 9:30 a.m. sit in dock for two hours for them to call me to tell me trailer was to high charge me 150.00 to get your product off my trailer they didn't start unloading my trailer until 12:00 p.m was done at 12:18 sit in the dock for another two hours before I left For them to count your product......

General profile image

Tanga - 10 d 18 h ago

Safeway we need you to help stop elder scams. Your stores are being used to defraud numerous people including many elders like my dad. The scammers scare elders into buying gift cards or in his case 3500 dollars in google play cards. So even if you have limits you know that many of these cards are being bought to defraud elders. When a 79 year old buy thousands of dollars and maxes out the number of cards they can buy the cashier can ask the questions at least of what they are for - if the answer isn't for each of my grandchildren they can tell them there are scams going aroundand at least refer them to customer service. Otherwise you are just really aiding the scammers. I believe western union started training their staff to look out for the grandma scams. I think it is imperative that safeway does something to help its elderly and vulnerable customers.

General profile image

Stjohnbaby - 12 d 3 h ago

Kudos to Safeway in Reno,NV,on Mae Anne Ave,for employing Evan,assistant store mgr.A class act all the way.Everyone pay attention to Evan,and behave in the same way! PROFESSIONAL,does not begin to explain Evan.Always,helpful,listens and problem solves.He needs recognition,and a promotion.

General profile image

Maxsmom - 11 d ago

1

I've been a customer of the highland hills Safeway on 6th ave in Tacoma Washington for over 18yrs, loved the size and convenience of the store location. I was wondering if your closing this location because the last couple of months the store shelves have been picked over it's been slim pickings throughout but noticeably for me is the freezer section. I don't expect a response because I've seen the reviews for that too, also produce has really suffered, I don't even buy there any more

General profile image

Anonymous - 12 d 20 h ago

Talk of the town...have been a shopper going back nearly 35 yrs. We are a small community. Safeway has always been home for all our shopping needs. But so much more! The best of custoner service unwavering. Your meat dept geoege stacy josh to diary dave produce phil even store managers riannon and randy were great. Decent. Respectful. Engaged. Always hello can I help you. Did you find what you need. No more. Store manager is cold on defensive I won't ask for help ever again. Please save our store. It's terrible when you talk to people outside if store and hear same. I appreciate this opportunity never have I ever written but felt someone should. Thank you for this opportunity.

General profile image

J Keller-Mccormick - 13 d ago

0

because I can get through to some one in charge, I will be turning the wrong RX over to the Federal authorities. It was my name wrong drug that could have made me very sick. I took it to my MD's office to confirm and it was not filled correctly wrong first name and correct last name. I have tried to contact someone from Safeway to report this before I got up the ladder. They don't answer the phone only want me to leave message or email. Not going that route. FDA will now have to handle this I still have the bottle and not opened it. paperwork also in the bag. People who read this please change where you get your RX's they could kill you.

General profile image

Amanda sawyer - 14 d 5 h ago

1

I'm writing to let you know that if changes aren't made to the terrible management at the Safeway at 44th and Lowell in northwest Denver, you will lose me and likely many more regular customers. I've been a regular since moving to the neighborhood in 2010. The best thing about this store for me has always been the wonderful, helpful and friendly employees. Suddenly in the last 2-3 months the smiles are gone, there's not enough help, items are out for months at a time and it looks like the rest rooms are no longer cleaned regularly. So I asked a couple of the employees I know by name wtf was going on. Too many or not enough hours and fear of repercussions from new management if they speak up. Throwing brand new employees into the deli alone on a Sunday afternoon. Come on! I did get the name of the new manager, Diana Lang, from one. You need to investigate this! This is horrible management at its worst and you now have significant competition (Luckys Market) in the neighborhood. Your people make the difference and your manager is treating them like they are her slaves.

General profile image

Anonymous - 15 d 19 h ago

I shop at the Safeway in Fort Morgan Colo. There are never enough carts, they aren't outside they just don't have enough. Really, do you want business or not. Never enough help. I hope one of these days kroger comes to town. It will put this store out if business.

General profile image

Shirley Kielman - 16 d 1 h ago

5

I want to thank Pendleton Safeway in Oregon.... Randy and all the other employees who helped my mom and i look for and found her missing wallet. They went above and beyond and even went through trash cans to help. They are amazing people! Please give them a special shout out for their willingness to help until it was found. This is why i shop Safeway, they are amazing,fantastic, and phenomenal!!!

General profile image

Dan Horton - 17 d 5 h ago

0

I am a consistent shopper at your store 13101 SE Kent-Kangley Rd. At this location there are a number of unacceptable issues, first off the entire produce section is usually all rotten, and completely covered in gnats, fruit flies, bees, you name it. The other problem are the checkouts. the computers as self check are painfully slow and they never have more than 2 checkers at a time making checkout lines go to the back of the store. Today especially I had to wait almost 10 minutes at self check to get out of there because the woman running it saw fit to wander the length of the store for no apparent reason, then when waved down FINALLY, proceeded to flip me attitude about it like it was my fault. Fix your store!

General profile image

candice N ellison - 17 d 7 h ago

4

I wish average income people could shop there.it's convenient. But for a 12 can box of Pepsi I can get at Walmart for 398, at safeway 698, not sure why the prices are so marked up, literally 3 dollars more on the whole store . It would actually be financially beneficial to safeway to match prices and bring in more business. Normal people hate going to walmart. It would be nice if every item at safeway was fairly priced.

General profile image

Linda - 18 d 6 h ago

4

As a long time customer of Safeway I am concerned on how you can let thugs just walk out of store and not pay for food. Your policy of not letting employees stop them is ludicrous. Eventually these thugs will come after customers because they think they can get away with it. Because of this policy I will not shop at your stores anymore I feel my safety is being put in jeopardy by your policy. You are only making society more unsafe by letting thieves get away with products and then charging everyone else more to cover the costs. This is why liberalism is a mental disorder! Social media needs to know about this policy since all the crooks do.

General profile image

Hunniechild - 19 d 5 h ago

2

I'm writing a review because I am really Disturbed by the post from Facebook my daughter sent me it was a picture of a bag of grapes with a dead mouse laying in it in the Safeway on Alabama Avenue what the heck is going on in that store?

General profile image

Concerned American - 21 d 15 h ago

5

I am sure you are aware that Safeway has been mentioned as a evidence point in the Brett Kavanaugh Supreme Court confirmation process. Donald Trump has refused to allow FBI agents to examine Safeway's records to determine if Mark Judge was an employee of Safeway during a particular period of time. Please provide this information to ALL judiciary committee members for a proper examination. I am a long time Safeway customer and shop at the Woodburn and Keizer Oregon stores. I will be closely watching your response to this matter in the coming days. Thank you.

General profile image

Anonymous - 20 d 16 h ago

And I will also be watching

General profile image

Mollee - 20 d ago

I am now hearing rumors that the store did not even open until 1986.

Other Reviews & Comments

Google Inc.
Anon Google employee hackers mostly women of probably shopping o ... 

Albertson's LLC
Sasha del giorgio Agreed 100%!

AOL
bluebird01 George - The address is hidden. Could you post again. If we ... 

Costco
Ray I was in Costco earlier today in Norwalk Connecticut. A cas ... 

Fox News Network, LLC
To Sage Sage, in case you are unaware, I wanted to draw your attent ... 

Costco
Dee Dying calf rescued from a dead pile at Costco supplier. htt ... 

Verizon Communications, Inc
vicky The working conditions at XPO Logistics, a distribution cen ... 

AT&T
sanju This has gotta be the shittiest fucking service I have ever ... 

Netflix
robert Chelsea "white privilege" is a myth conjured up b ... 

Amazon
kiran j Amazon refuses to deal with bad, unresponsive sellers. Why  ... 

Wal-Mart Stores, Inc.
neha ch. Hello, I shop at your Shelbyville,In. store. I take my lunc ... 

Taco Bell Corp.
Anonymous I took my sister to the ER in Colorado Springs, Colorado..a ... 

Lowe's
sunny I just found out that Lowe's decided to close my card with  ... 

Papa Johns
Anonymous they are rude don't want your business and when regional of ... 

Lowe's
Anonymous I just found out that Lowe's decided to close my card with  ... 

Netflix
McCormack Chelsea "white privilege" is a myth conjured up b ... 

Jo-Ann Stores, Inc.
pat Bad experience online ordering , their site says halloween  ... 

Verizon Communications, Inc
Ronald B. Tobias The working conditions at XPO Logistics, a distribution cen ... 

AT&T
Fuck you att This has gotta be the shittiest fucking service I have ever ... 

Taco Bell Corp.
Nicole Ferrari I went to taco bell in Plymouth ma. , went through the driv ... 

Burger King Worldwide Inc
Larry I am a Soldier in Vicenza, Italy based on Caserma Ederle. I ... 

Taco Bell Corp.
chris Just a customer, they cannot prevent your from having a bod ... 

Taco Bell Corp.
pat loidolt I have been at taco bell for almost 4 years. I asked for so ... 

Taco Bell Corp.
angery customer I went to a taco bell on Morse Road columbus ohio on 18 oct ... 

Shell Oil Company
MA Crantz I have just spent the better part of one hour searching for ... 

Starbucks
coffee lover Go to a dermatologist and get a note. My fingers crack from ... 

Wal-Mart Stores, Inc.
clsims1961@gmail.com Hello, I shop at your Shelbyville,In. store. I take my lunc ... 

AT&T
DROP THEM LIKE THEIR HOT ! What a bunch of fucking idiots at att, they send a customer ... 

Fox News Network, LLC
Attention Management Oh where, Oh where do the postings go ? Oh where, Oh where, ... 

Nordstrom, Inc.
Bryan Have you heard of Anomalie for wedding dresses? They are ta ... 

Macy's
Laura parge I ordered a jacket online it came two days ago. I just noti ... 

AT&T
Bill I don't blame you for complaining to AT&T about this ha ... 

AT&T
Wes I literally just had this happen to me not more than a half ... 

AT&T
Linda Received my monthly bill which this month had escalated $50 ... 

JetBlue Airways
Kimipelli So I go to check in for our flight home-the whole 24 hour b ... 

Old Navy
First time shopper! First time at the Owens Mills Store, very sloppy store, clo ... 

Amazon
Anonymous Amazon refuses to deal with bad, unresponsive sellers. Why  ... 

GameStop Corp.
Sarah80 I have emailed Gamestop numerous times trying to resolve an ... 

McDonald's Corporation
Brooks Bahr I was treated very rude by the manager at store

Fox News Network, LLC
Sage replies on Disappearing Comments I have no idea why this site is not self clearing. Logicall ... 

Petsmart
mbarth2@verizon.net Today is my last day shopping at PETSMART. They refused to  ... 

Greyhound Lines, Inc.
Chutes Horrible service. Filed a complaint after five phone calls. ... 

Old Navy
L Blake Gastonia NC has the slowest, most poorly run store in the c ... 

United Airlines
Vlad ARTIFICIALLY INTELLIGENT THIEVES ARE HERE: UNITED AIRLINES  ... 

Payless Shoes
Anonymous Good morning,Just wanted to inform you that the Payless Sho ... 

Outback Steakhouse
James Brown I would like to advise you of what I experienced at your Or ... 

Fox News Network, LLC
Reply to Disappearing comments!!... Thank you for your reply. Do you think Google could be deci ... 

Tumblr
Anonymous I think you should contact the FBI. I have contacted them m ...