Information, reviews and public commentary for US companies

 

Safeway, Inc.

Rating
0.97076
Web
http://www.safeway.com
Related
Von's, Dominick's Finer Foods, Carr-Gottstein Foods, Genuardi's Family Markets, Randall's Food Markets, GroceryWorks.com
Address
5918 Stoneridge Mall Rd.
Pleasanton, CA
94588
Contact
Steven Burd
Role
Chairman and CEO
Phone
(925) 467-3000
Fax
(925) 467-3323
Employees
178,000
Twitter IDs
@Safeway
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Michael Mc Namara - 1 h 17 m ago

The drinking water fountains at the Millbrae ca store has fungus growing in the base of the fountain

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Staab1 - 1 d 7 h ago

1

I have Been noticing the bottled water pallets at the Newport Wa Safeway are being stored outside in 90 degree heat for days. All brands. As most know the heating of the bottles causes a chemical leach into the water. I know that Safeway has no room for shopping , I can only imagine the lack of storage for back stock . But leaving the product outside seems to be unacceptable. And is in turn putting shoppers at risk .

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Chicken NOT Pies - 2 d 13 h ago

2

A while back you began selling chicken pot pies made in your Tucson deli's. You do this by dumping a pre-made mix along with shredded chicken directly into an aluminum pan then put crust on top. BUT, no crust on bottom or sides. How can this be considered a chicken pot pie? The whole point of that meal is the way the crust absorbs the liquids giving it a good flavor, as well as absorbing liquids. Now, you basically get soup in a tin with crust on top.

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Foreverknoefler - 3 d 3 h ago

5

To Whom This May Concern: We would like to reach out and acknowledge a superstar among your team Nancy, Floral Manager at Von's Store #2041 in California. It's rare to meet someone that is passionate and understanding in their work as much as Nancy. Furthermore, she was an important role for our destination wedding in California. We will be forever grateful for Nancy and her team. Our journey began from Seattle to attend our grandma's funeral in LA. My grandma was a maverick, she brought her family to the U.S. as a refugee over 30 years ago to seek a better future. Sadly, her passing, was extremely difficult for me. It was a long and emotional day for us and checking out florists was the last thing on our mind. However, I am so glad that we had an encounter with Nancy and her team. From the beginning, her staff was helpful. Nancy was warm and understanding. She worked with us tirelessly especially when we left to Mexico for a few months. Nancy made a gloomy funeral day into one that was hopeful. She turned my wedding day without my grandma into a day that I will always cherish in honor of her memory. My grandma would of been so impressed surrounded by beautiful, sweet flowers and caring people. I truly felt that my grandma was taking care of us by sending us Nancy. She is truly magical. Thank you so much for helping us with our wedding. Nancy and her staff went above and beyond to provide us with perfect, elegant flower arrangements while graciously working with our limited budget. We already appreciated her positive attitude and professionalism when we first met and discussed what we wanted, but then when we saw our wedding banquet room decked out with her arrangements, we were amazed at what they were able to pull off for us. Working with them was the easiest and most pleasant part of our wedding planning process. They made our dream wedding come true and then some! A million thank you's and-around-of-applauses for her and her staff! #foreverknoefler Most sincerely, Jason and Pheara

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Ann Morgan - 3 d 14 h ago

2

Dropped into our Safeway to get some salad dressing. A 5 minute chore. No way. They had you scan the bar code. Yes, I do have the Safeway app but not on a iPhone. The scan on my phone would not open up to scan your price tag. Finally took a picture and went to the check out. .These bar codes are not for the shoppers in a hurry and it makes me mad to pay full tilt when with the scan there is a savings. PUT THE PRICE OF YOUR ITEM ON THE SHELF AND LEAVE US ALONE. IF WE CAN NOT AFORD IT AT YOUR SAFEWAY STORES WE WILL GO DOWN THE ROAD TO FRYS.

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cbefree - 4 d 4 h ago

I do almost all of my grocery shopping at Safeway, and there are a couple of issues I wish to pass on that are disturbing.

I frequent & use the online coupons + Just for you. It bothers me that so much junk food is discounted & good healthy foods much less. This practice exacerbates the reality in our country that it is cheaper to feed our children junk food than to feed them good nutritious foods. This is shameful

The other bone of contention is with the amount of plastic packaging used in fresh vegetables. My suggestion to Safeway is finding more creative ways to package food or to offer those of us who are concerned with the environment a safe, economical way to recycle our plastics. It is extremely expensive to recycle these plastics, & 3rd world countries no longer want to import our garbage. We can be complacent society that relies on the recycle symbols that our plastics are being disposed of properly but I contend it's time to find an alternative.

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Patricia A Winn - 4 d 9 h ago

0

I shop on-line at Safeway #2753, Bethesda MD. Latest purchase I had to throw our a package of frozen vegetables as they were slimy when I opened them. A second package had spots on like it was going bad, garbage. Clementines mushy, garbage, Cantelope, bad, garbage. Made the sirloin roast and it was so tough I think the cow ran 5 miles to the store and died of a heart attack. I called the store and left message for manager and thought I at least should of had a phone call and apology but nothing. I moved from Arizona last August and never had a problem with Safeway products out there. Does anybody care why I will not shop Safeway again and tell everyone I can about the garbage food and lack of caring? P.S. The corn on the cob was good at least.

Patricia A Winn

Bethesda,MD20817

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Karie Moody - 4 d 16 h ago

0

Please tear down the store on west Main in Farmington New Mexico the people that work there are assholes it is a useless pointless store there's never anyone there they can help you and they are very judgmental and cruel to their customers. The property is better suited for someone else actually knows how to treat people

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Sharon Kemp - 7 d 6 h ago

5

Hi....I would like to ask someone....ARE YOU GOING TO REBUILD IN PARADISE, CA. ?? I would like to put my two cents in....and I know many others would too in HOPING YOU WILL....PLEASE !! I believe you have had other property here in town for some time on the Skyway. And the plan was always to build a bigger new store. I know things are a mess now, but it is getting better. So...please do this and rebuild. I LOVE YOUR 15 GRAIN BREAD....and have to drive to Chico, or when I am down there to get it. That is a 30 mile round trip for me....so I don't get to get it very often. Not just the bread, but I loved the store here. PLEASE DO THIS !!!!!

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John Hoefner - 8 d 10 h ago

1

My wife and I have been shopping at your Show Low outlet for almost four years. The last three purchases of ground beef have been extremely disappointing. I bought bulk ground beef in tubes, ground chuck and 85/15 ground beef. All contained some level of 'pink slime', a byproduct that does not belong in quality meats. Prior to this, we had been satisfied with with the ground beef but our recent experience precludes anymore beef purchases at Safeway. I am contacting you so someone above store-level is aware of the inferior quality offered at this location.

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Linda Shugart - 8 d 15 h ago

https://vimeo.com/34029240

Please consider dropping fair life products. They have allowed extreme animal abuse.

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Ken Cowan - 9 d 8 h ago

2

I want to pre-emptively comment, just in case. I already hate the self-check aisles you've had for a while, now. There is no clearer way to tell me that you don't want to expend any energy in serving me, and don't give a rat's ass about providing jobs. After seeing that Home Depot has entirely eliminated cashiers for a entire bank of self-checks, I want to let you know that if YOU do that, I will no longer shop with you. Home Depot is dead to me. I go to Ace, now. If you make the same bone-headed move, I'll shop with someone else, or use Amazon, for that matter. If brick and mortar places don't want to serve us, provide employment or stock enough, why SHOULD we try to keep them in business?

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DIANE - 9 d 10 h ago

1

WELL THERE IS STILL A PROBLEM WE HAVE WITH SAFEWAY. THE PICK-UP ORDER PARKING IS CLOSER THAN THE HANDICAP AND I HAVE GONE THERE 3 TIMES IN THE LAST 6 DAYS TO GET SOME JELLY BEANS FOR MY MOM AND THEY HAVE BEEN EMPTY SINCE A WEEK AND A HALF AGO WHEN I BOUGHT THE LAST 4 BAGS. IT IS RIDICULAS THAT WHEN SOMEONE CAN CARRY OUT ONLINE ORDERS AND THEY CAN PARK CLOSER THAN THE HANDICAP PEOPLE, THEN I WILL BE GOING SOMEWHERE ELSE.

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Kaye - 10 d 13 h ago

1

Sending letter today to CEO re. new employees double charging baked goods on clearance. Check your receipts people.

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Tim - 13 d 9 h ago

0

I was cheated put of 1080 dollars by Silverdale Wa costumer service workers Michelle and Sue. They refused to cash my 500 dollar daily game winners unless I have them or loaned them 500 dollars each or give them ticket. I am on dad and did it to stop her crying about her husband getting drunk and crashed into parked car and got fired. Michelle had to have as he one too. 1000 dollars that they would give back pay day. When I went to ask? They tried to have me removed from store but could not. Now the thieves harass me everyday. Safeway thieves on signs in Silverdale everywhere. Just ask to take lie detect test and see the truth. I will be all over social media and post at every store about the Safeway nasty Michelle and Sue who stole from everyday customer. Safeway thieves at Silverdale Wa sasfeway

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Joe shopper - 45 d 11 h ago

Shouldn't matter but I'm homeless. I needed water and the wilderness center is still on winter schedule. The water machine at the local Safeway has been broken for some time now and I asked a few departments if they could fill my jug. Yes it's a 5 gallon. Declined. Declined declined. So I went to the soda machine and started to fill . I was approached by the manager on duty. No nametag. She asked what I was doing. I looked at her and said playing Parcheesi. What does it look like. Not appreciated. Explained my situation then looked to my left and there is the muscle Tony.( Who just hurt himself walking not two minutes earlier). Standing with his arms to the side like he was going to the olmypics to a dead lift. Staring me down. I was asked to leave the store. Couldn't guide me to purchase water or help in just getting me water. What is coming to this SAFEWAY of a world. It's just water H2O . Need it to survive. Very discouraging.

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Noneya - 27 d 6 h ago

It is against the law to refuse water

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Sherry - 26 d 16 h ago

1

That's a shame Trader shoes don't do or treat PEOPLE regardless if your homeless or not bad. God don't like ugly neither do I. Not only is Safeway high their also rude. Why??? How come. Neither one of us woke up with their aszes. God Bless you. I'm downtown Oakland handling some business I would love to take you to just because!!! And treat like the Human Being you are. Bad Safeway, I'd wish you would have got his name.

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Diane J - 14 d 13 h ago

2

Get a job. McDonald's, Kmart, Walmart is always hiring

Flagged for review. 
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Nicholas Villatoro - 37 d 5 h ago

5

I might file a lawsuit against the Safeway located at 7353 Federal Blvd. Westminster CO, 80030 for discrimination.

Dear Mr. Burd,

I am disabled with Cerebral Palsy whom used the facilities in the stall for the handicap. Even though I do not look it, I do have Cerebral Palsy. I suffer from both intense sensitivity and intense anxiety; as do I from developmental disabilities as well. This particular Safeway acted against me with extreme acts of discrimination by having their security team interrupt me while using the facilities. Several times did one security member come in the restroom banging on the stall door for the purpose of demanding me to get out of the stall. Well, at one point he banged on the stall door as he demanded me to hurry up because apparently the cleaning crew had to clean the bathroom right away; and I was keeping them from doing their job, a job in which they had just sent a guy in the restroom to do while I was washing my hands before ever using the facilities. Anyways, at another point he came in to pursue his demands that I vacate the restroom. At the same point in him demanding me to vacate the restroom, I was feeling reluctant to talk to him due to the intense anxiety I was already feeling from the given scenario. Being reluctant to speak, I then told as to why I was taking a long time using the facilities. I told him that I had no toilet paper to use, to which he responded "sounds like a personal problem". Well, he did finally bring me a roll of toilet paper, to which he then replied with "why didn't you say something ten minutes ago dude"? and " you're supposed to check to see if you have toilet paper before using the stall", to which I replied, "the toilet paper dispenser is dark, I couldn't see through it to see if it had toilet paper". As furious as I was saying "excuse me", I was from that point on hurrying to the best of my abilities. When I finally came out of the restroom stall, I was washing my hands when the security guard came in to find the empty stall behind me, but with the toilet paper dispenser on the floor. I had accidentally knocked the toilet paper dispenser off the wall while feeling for some toilet paper, only to find the equivalent of eight, maybe nine pieces of toilet paper. I know you are probably judging me, but that was not enough toilet paper for me. Back to the security guard walking in the restroom to find an empty stall behind me, with the toilet paper dispenser laying on the floor, I without hesitation apologized. Without ever saying a single word, he brought backup in to deal with me instead of him; to which he would not listen to me as I was telling him how the toilet paper dispenser got to be on the floor. He then threatened me that he would call the police on me after which he told me to "get the fuck out". Furious as Hell, I did accept his threat to have him call the police on me; as I told him that the police themselves, might be more sensible to speak with. I then left the bathroom to go straight to customer service for speaking with the manager. Even the manager himself, was not listening to me; as he kept on leering away with his eyes in lookout for the police. That is precisely when the police intercepted my conversation with the manager. As I was explaining in such detail as to my problem with some of your employed, I was asked by one of the officers for my identification card; to which I did not have. Everything was apparently alright, because he said that he could just have my name, and information to verify with dispatch. Like things could not get any worse than they already were for me at that point, I was told by that officer that dispatch told him that the name, my name was coming back as non-existent. Thinking I was not telling the truth as to what my name was, an officer searched me like I was a criminal. Afterwards, another officer came to tell the officer of whom searched me that dispatch scanned a mis-spelling of my name into the identification database. As nice as I am, I told the lead officer that dispatch must of not heard my name correctly due to the radio reception, even though I knew that it was completely unprofessional.

After my name finally came back as verified, I was finally free to go, but scarred. I never even got a chance to make my purchase at Safeway; and I certainly was not going to make that purchase after what I just went through, because I honestly forgot all about it given what I just went through. Vindication I feel will not be mine unless I advocate for myself of whom continues to be persecuted with vile acts of discrimination. I even at one point explained to the one security guard from the restroom in how I was disabled, following his statement that the stall I was in is for handicap only. I have my very own disabilities in which do cause me to always use and go right for, the handicap stall within any public restroom. I suffer from constipation, and not to mention, but I was struggling with getting the Safeway number for my location off of the internet on the unfortunate account that my Android wouldn't grant me access to the internet. What is the point of a store like Safeway having free wifi, if it just keeps on locking you out with no internet? My Android wouldn't even allow me to use mobile data, as it was an emergency to use. In conclusion, I am done with Safeway in general. I have yet to even redeem my winnings from the Monopoly Shop, Play, Win contest; to which I must of scanned into the app about over fifty tickets. To put it plain and simple, I was persecuted with over-excessive acts of discrimination. I personally believe that the only way to learn, for anyone to learn, is through learning their lessons the hard way; otherwise, the mistakes will forever repeat themselves. If I can be discriminated against, someone else could be next. I will not allow this; not when I can put my intense writing skills to some wise use once again. No one knows me, yet they continue to judge me. Now you know me. I am the one of whom is saying that enough is enough, that discrimination stops here, and that I am willing to do something completely outside of my comfort zone for getting my message of wisdom across. Discrimination ends now; and I am an advocate for those like myself, persecuted with acts of discrimination.

In an overall conclusion, the only way I feel to successfully get my message of wisdom across to those of whom actually care and give a damn about acts of discrimination, is if I file a lawsuit against the Safeway located at 7353 Federal Blvd. Westminster, CO 80030 for discrimination. I do not wish at all to sue Safeway headquarters. I never asked for any of this; on the account, I was just minding my own business. I understand completely that I was meant to comply in some way with my Safeway; however, I was hurrying to the utmost best of my abilities. I felt like a criminal, on the account that was how I was being treated the entirety of the time I spent at my Safeway. I implore you to understand that I am not out to make a quick buck, I am not greedy, and I certainly do not wish to become public enemy number one. I, on the other hand, do not wish this particular kind of behavior, treatment and overall customer service upon anyone; especially those scarred with developmental disabilities like me. Mr. Burd, I just want justice, otherwise the security team located at my Safeway will just feel in their rights to treat someone else with despicable behavior. In the end, the security team located at my Safeway acted harshly against me with over excessive acts of discrimination, just for me being disabled. I fear, my Safeway will not listen to me, just as they never did even after advocating for myself, unless I send them a very powerful message in which they would be obligated to listen to. I want them to understand, but they kept on refusing to oblige with my one request. I am writing to you Mr. Burd, because you are the chairman, as you are also the CEO. I am not wishing to initiate a vile dispute upon anyone. I ask for your help and overall guidance in this matter of mine. This behavior was down right unacceptable, and I wish for it to come to an abrupt end. The manager of my Safeway was not listening to me as well, as I went into great detail as to what happened. I felt alone and unheard. I will never step foot into my Safeway ever again; that is precisely where my intense sensitivity comes in. I felt unsafe the entire time, and I do not wish this upon any other customer, ever. I will greatly and sincerely appreciate your response to me regarding this matter as soon as you can get back to me. Out of honour and respect, I come to you now. A lawsuit against my Safeway will not be necessary, should you bring to me another way to go about seeking justice. The date of occurrence took place on the eighth of May, twenty-ninteen. I sincerely wish to thank you for your time and service to me Mr. Burd. I just want to be heard. My regards go out to you as well, for your continued service as chairman and CEO of Safeway. Thank you.

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Anonymous - 29 d 11 h ago

Listen to learn here, pooping at home is always best.

Sorry for the way they treated you.

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fuck you - 27 d 7 h ago

0

Sue his ass off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Flagged for review. 
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Anonymous - 18 d 12 h ago

Calling the ACLU might help.

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Anonymous - 14 d 13 h ago

3

Diane J

You state that you are disabled and you use the disabled stalls b cause you are constipated you then rip the toilet paper container off the wall of the stall you sound very strong. I would like to hear the real reason security wanted you out of the stall. It sounds like you want Safeway to GIVE you a large sum of money. I can't figure out how you were discriminated against.

I would shop at Weiss .

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Kathy - 16 d 14 h ago

1

I am standing in line at Safeway in Burlingame at 12:24 pm. There is one lane open (#4) and one express (#8). There are 10 customers in each line. This store always has long lines with zero regard for the customers' time. We have been waiting in line for over 20 minutes.

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