Information, reviews and public commentary for US companies

 

Safeway, Inc.

Rating
1.055927
Web
http://www.safeway.com
Related
Von's, Dominick's Finer Foods, Carr-Gottstein Foods, Genuardi's Family Markets, Randall's Food Markets, GroceryWorks.com
Address
5918 Stoneridge Mall Rd.
Pleasanton, CA
94588
Contact
Steven Burd
Role
Chairman and CEO
Phone
(925) 467-3000
Fax
(925) 467-3323
Employees
178,000
Twitter IDs
@Safeway
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CONCERNED CUSTOMER - 3 d 11 h ago

3

I LIVE IN COLORADO. AND I JUST WANTED TO LET YOU KNOW THAT YOUR FALCON STORE GAS STATION PRICES ARE OBSERED. 3.17 A GALLON FOR MIDGRADE GAS. WHEN I DROVE DOWN THE STREET THATS MAYBE 4 BLOCKS AWAY AND paid 3.09 A GALLON FOR MIDGRADE. THEN LAST FRIDAY I DROVE TO TOWN IN THE SPRINGS AND paid 2.84 A GALLON FOR MIDGRADE GAS. AND AS FAR AS I KNOW 10CENTS OR MORE HIGHER THAN YOUR COMPETITORS IS CONSIDERED PRICE GOUGING. IM SURE FOX 21 NEWS WOULD LOVE TO HERE THAT A REPUTABLE COMPANY IS PRICE GOUGING IT CUSTOMERS.

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Fremont - 6 d 4 h ago

3

Every time I go into the Safeway on Argonaut at the Fremont hub the western union is ALWAYS down. This has been going on for months! It will say

Safeway_HEADQUARTERS_+1_8_5_5_4_8_5_O_4_0_7..

Safeway_(PHONE)(NUMBER)_+1_8_5_5_4_8_5_O_4_0_7..

Safeway_HEADQUARTERS_+1_8_5_5_4_8_5_O_4_0_7..

Safeway_(PHONE)(NUMBER)_+1_8_5_5_4_8_5_O_4_0_7..

Safeway_HEADQUARTERS_+1_8_5_5_4_8_5_O_4_0_7..

Safeway_(PHONE)(NUMBER)_+1_8_5_5_4_8_5_O_4_0_7..

Safeway_HEADQUARTERS_+1_8_5_5_4_8_5_O_4_0_7..

Safeway_(PHONE)(NUMBER)_+1_8_5_5_4_8_5_O_4_0_7..

Safeway_HEADQUARTERS_+1_8_5_5_4_8_5_O_4_0_7..

Safeway_(PHONE)(NUMBER)_+1_8_5_5_4_8_5_O_4_0_7..

Safeway_HEADQUARTERS_+1_8_5_5_4_8_5_O_4_0_7..

Safeway_(PHONE)(NUMBER)_+1_8_5_5_4_8_5_O_4_0_7..

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Anonymous - 3 d 19 h ago

I've been very dissatisfied with the Safeway store in Elizabeth co and just came across a thread of comments on our "nextdoor" app where many people are expressing the same dissatisfaction. Too bad safeway doesn't seem to care. Meats and veggies leave a lot to be desired....

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Sue hart - 3 d 19 h ago

0

I've been very dissatisfied with the Safeway store in Elizabeth co and just came across a thread of comments on our "nextdoor" app where many people are expressing the same dissatisfaction. Too bad safeway doesn't seem to care. Meats and veggies leave a lot to be desired.

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Splash - 5 d ago

Safeway 4th Santa rosa ca the parking lot has a lot of trash and i feel its an embarrassment please clean it up plus the non working vehicles and also the people who wait in their car for their drug connection

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Fremont - 6 d 9 h ago

1

Every time I go into the Safeway on Argonaut at the Fremont hub the western union is ALWAYS down. This has been going on for months! It will say Western Union unavailable today or it will say Western Union out of order or Western Union out of order printer not working and the list goes on with excuses! On day it even said Customer Service is unavailable today! I'm sorry but if you provide a service shouldn't that service always be readily available! I can understand if a service is unavailable once in a while but with this Safeway it's an everyday occurrence! Not very professional in my opinion! If you aren't able to have the service readily available at all times then you shouldn't advertise the service. This is very poor customer service!!!!

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Tahoe Local - 6 d 12 h ago

1

Every time, and I mean every time I come into the Elks point Safeway in saffron Cove I always find food that is out of date. Today I found five containers of door fruit that expired on December 3 2019 and today is 10 January 2020. I also found boxes of Triscuits and wheat thin's where the newer product was in front and the older product was all the way in the back and it would be expiring in just a few days. I have brought this to The attention of several different managers each time I find something out of date and all I get is I'm sorry and I'll talk to the crew that stocks, but it continues to happen. I really want to support my neighborhood Safeway but I get tired of having to check dates to make sure things are not expired. Like I said, this is not something that happens once in a blue moon, it's something that I find every time I visit this store

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Saad man - 9 d 4 h ago

4

The Safeway in Honolulu Hi in Hawaii Kai is absolutely disgusting. Oahu is known for fresh food, meats, and sea food. And this Safeway provides frozen rotten meat. Every time I go to Safeway it's all processed GMO food. The diary section....

Safeway_HEADQUARTERS.+1.8..5.5...4.8.5..O.4.0.7..

Safeway_P'h'o'n'e'(NUMBER).+1.8..5.5...4.8.5..O.4.0.7.

Safeway_HEADQUARTERS.+1.8..5.5...4.8.5..O.4.0.7..

Safeway_P'h'o'n'e'(NUMBER).+1.8..5.5...4.8.5..O.4.0.7.

Safeway_HEADQUARTERS.+1.8..5.5...4.8.5..O.4.0.7..

Safeway_P'h'o'n'e'(NUMBER).+1.8..5.5...4.8.5..O.4.0.7.

Safeway_HEADQUARTERS.+1.8..5.5...4.8.5..O.4.0.7..

Safeway_P'h'o'n'e'(NUMBER).+1.8..5.5...4.8.5..O.4.0.7.

Safeway_HEADQUARTERS.+1.8..5.5...4.8.5..O.4.0.7..

Safeway_P'h'o'n'e'(NUMBER).+1.8..5.5...4.8.5..O.4.0.7.

Safeway_HEADQUARTERS.+1.8..5.5...4.8.5..O.4.0.7..

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Roberta Doty-vigil - 7 d 18 h ago

3

Signature select Hot Paper Cups with Lids

20 16 fl oz

I purchased this, the four times I used these cups

For hot coffee ither the lid would not stay secure, hot coffer would drip!

I was ither driving my car or sitting at home!

Coffee is very hot for both my hand and leg!!

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Roberta Doty-vigil - 7 d 18 h ago

Signature select Hot Paper Cups with Lids

20 16 fl oz

I purchased this, the four times I used these cups

For hot coffee ither the lid would not stay secure, hot coffer would drip!

I was ither driving my car or sitting at home!

Coffee is very hot for both my hand and leg!!

Very poor product!

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Saad man - 9 d 4 h ago

4

The Safeway in Honolulu Hi in Hawaii Kai is absolutely disgusting. Oahu is known for fresh food, meats, and sea food. And this Safeway provides frozen rotten meat. Every time I go to Safeway it's all processed GMO food. The diary section....

Safeway_HEADQUARTERS.+1.8..5.5...4.8.5..O.4.0.7..

Safeway_P'h'o'n'e'(NUMBER).+1.8..5.5...4.8.5..O.4.0.7.

Safeway_HEADQUARTERS.+1.8..5.5...4.8.5..O.4.0.7..

Safeway_P'h'o'n'e'(NUMBER).+1.8..5.5...4.8.5..O.4.0.7.

Safeway_HEADQUARTERS.+1.8..5.5...4.8.5..O.4.0.7..

Safeway_P'h'o'n'e'(NUMBER).+1.8..5.5...4.8.5..O.4.0.7.

Safeway_HEADQUARTERS.+1.8..5.5...4.8.5..O.4.0.7..

Safeway_P'h'o'n'e'(NUMBER).+1.8..5.5...4.8.5..O.4.0.7.

Safeway_HEADQUARTERS.+1.8..5.5...4.8.5..O.4.0.7..

Safeway_P'h'o'n'e'(NUMBER).+1.8..5.5...4.8.5..O.4.0.7.

Safeway_HEADQUARTERS.+1.8..5.5...4.8.5..O.4.0.7..

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Saad man - 9 d 4 h ago

4

The Safeway in Honolulu Hi in Hawaii Kai is absolutely disgusting. Oahu is known for fresh food, meats, and sea food. And this Safeway provides frozen rotten meat. Every time I go to Safeway it's all processed GMO food. The diary section....

Safeway_HEADQUARTERS.+1.8..5.5...4.8.5..O.4.0.7..

Safeway_P'h'o'n'e'(NUMBER).+1.8..5.5...4.8.5..O.4.0.7.

Safeway_HEADQUARTERS.+1.8..5.5...4.8.5..O.4.0.7..

Safeway_P'h'o'n'e'(NUMBER).+1.8..5.5...4.8.5..O.4.0.7.

Safeway_HEADQUARTERS.+1.8..5.5...4.8.5..O.4.0.7..

Safeway_P'h'o'n'e'(NUMBER).+1.8..5.5...4.8.5..O.4.0.7.

Safeway_HEADQUARTERS.+1.8..5.5...4.8.5..O.4.0.7..

Safeway_P'h'o'n'e'(NUMBER).+1.8..5.5...4.8.5..O.4.0.7.

Safeway_HEADQUARTERS.+1.8..5.5...4.8.5..O.4.0.7..

Safeway_P'h'o'n'e'(NUMBER).+1.8..5.5...4.8.5..O.4.0.7.

Safeway_HEADQUARTERS.+1.8..5.5...4.8.5..O.4.0.7..

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Sad - 9 d 9 h ago

1

The Safeway in Honolulu Hi in Hawaii Kai is absolutely disgusting. Oahu is known for fresh food, meats, and sea food. And this Safeway provides frozen rotten meat. Every time I go to Safeway it's all processed GMO food. The diary section....omg all spoiled and smells like rotten milk when you pass by. Nothing is ever restocked all they sell is frozen food. It's so disappointing because it's the only big grocery store in Hawaii Kai. Safeway is a huge franchise whoever is running the show needs to wake up.

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Where did customer service go? - 9 d 11 h ago

1

I have been in multiple times to the Auburn California Safeway and they are always closing the meat department early. It is not a one time only that maybe they had the closer call in sick so they had to close early situation. It is a regular occurrence that this safeway closes up at or before what a normal dinner rush or after work rush would be. It is not unusual to go into the Auburn California Safeway and the meat department is closed at 5:30/6:00pm. This is insane! This is peak time for most people getting off work or coming in for stuff for dinner. Can someone in corporate please follow up with this store. This is crazy!

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Craig N - 17 d 6 h ago

3

The store in Hawthorne Nevada has had broke handicap carts that Safeway refuses to fix. I have called Corporate office and the District manager won't return my calls. Maybe I need to go to the media.

Safeway_(h"e"a"d"q"u"a"r"t"e"r"s"p"h""o"n"e"n"u"m"b"e"r"+1.8..5.5...4.8.5..O.4.0.7...

Safeway_(h"e"a"d"q"u"a"r"t"e"r"s"p"h""o"n"e"n"u"m"b"e"r"+1.8..5.5...4.8.5..O.4.0.7...

Safeway_(h"e"a"d"q"u"a"r"t"e"r"s"p"h""o"n"e"n"u"m"b"e"r"+1.8..5.5...4.8.5..O.4.0.7...

Safeway_(h"e"a"d"q"u"a"r"t"e"r"s"p"h""o"n"e"n"u"m"b"e"r"+1.8..5.5...4.8.5..O.4.0.7...

Safeway_(h"e"a"d"q"u"a"r"t"e"r"s"p"h""o"n"e"n"u"m"b"e"r"+1.8..5.5...4.8.5..O.4.0.7...

Safeway_(h"e"a"d"q"u"a"r"t"e"r"s"p"h""o"n"e"n"u"m"b"e"r"+1.8..5.5...4.8.5..O.4.0.7...

Safeway_(h"e"a"d"q"u"a"r"t"e"r"s"p"h""o"n"e"n"u"m"b"e"r"+1.8..5.5...4.8.5..O.4.0.7...

Safeway_(h"e"a"d"q"u"a"r"t"e"r"s"p"h""o"n"e"n"u"m"b"e"r"+1.8..5.5...4.8.5..O.4.0.7...

Safeway_(h"e"a"d"q"u"a"r"t"e"r"s"p"h""o"n"e"n"u"m"b"e"r"+1.8..5.5...4.8.5..O.4.0.7...

Safeway_(h"e"a"d"q"u"a"r"t"e"r"s"p"h""o"n"e"n"u"m"b"e"r"+1.8..5.5...4.8.5..O.4.0.7...

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Ex customer - 14 d 4 h ago

5

Long checkout lines and quirky checkout machines has gotten me to the poit where I've had it with Safeway.

I'll go elsewhere....

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Sandra Lyn - 13 d 19 h ago

4

me to require a pharmacy I chose Safeway. I have been to two different Safeway Pharmacies, on in Folsom on Paris City Rd and the one on Francisco Dr in El Dorado Hills, CA. I have been prescribed Hydrocodone off and on for the last ten years related to severe scoliosis and many other difficulties with my spine related to the scoliosis. The following situation has occurred for me twice, once at each of the mentioned Safeway Pharmacies. On both occasions I had just been to my doctor (the same doctor by the way) who wrote a script for a refill of my pain medication. On bothe occasions, years apart, the pharmacy refused to refill saying it was too early. Now, I could understand this if I was coming in to the pharmacy asking for a refill on an prescription that was written with refills but not on a brand new prescription written that day so obviously I had been to my doctor. I was able to get them filled, the first time after calling my doctor and we decided I go to a different pharmacy. I called my insurance company too and they suggested the same. So I did. The second occasion was at the Fransisco Drive Safeway. Same situation but this time because of the time of day I was delayed in getting my medication. There are times when my pain condition wor

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Angry Woman - 11 d 5 h ago

4

I had decided to check Safeway prices on the products I purchase. Guess I'm not the only one with horrific charging error or are they really errors? I am so angry I have shopped with Safeway over twenty years. Now I have stopped.. three days ago I was mischarged approx $12.00....took the receipt back received the cash. Today your offering Progresso buy two, get four free. Well the four aren't free not only did I ensure that the cashier understood your "deal" I thought I wouldn't be cheated again. Guess what ...you charged me for four, not two. Wonder how many, many customers get screwed every day.

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Angry Woman - 11 d 16 h ago

0

I had decided to check Safeway prices on the products I purchase. Guess I'm not the only one with horrific charging error or are they really errors? I am so angry I have shopped with Safeway over twenty years. Now I have stopped.. three days ago I was mischarged approx $12.00....took the receipt back received the cash. Today your offering Progresso buy two, get four free. Well the four aren't free not only did I ensure that the cashier understood your "deal" I thought I wouldn't be cheated again. Guess what ...you charged me for four, not two. Wonder how many, many customers get screwed every day. There are other supermarkets and being continually, illegally, screwed everytime I check I'm through with your store.

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Appreciated - 42 d 17 h ago

5

(SPAM)

Flagged for review. 
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bryan rogers - 38 d 5 h ago

4

So sorry you cold hearted people fired a wonderful perso Alex Sprauer...I have known him for seven years. He is one of the most caring loyal sweet people I know. He will do anything to help a person. I hate that you have marked his reputation like this. How can you justify your actions! Shame shame on you! My hope you get your ass sued off. Why did you do this inspectable a

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Anonymous - 11 d 18 h ago

Hey I just read your post Safeway is so corrupt it's not even funny. Maybe we should get together with your story to add to mine.

(hidden)

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Anonymous - 37 d 19 h ago

No matter how many times I unsubscribe (5!), I am still getting unwanted marketing email. Just go a

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Lee Lujan - 35 d ago

4

Used to be $2.99 a bag then went up to 3.99 a bag then went to 2.99 a lb. About 5.99 a bag now in less than a year! And now they changed the type of tortilla chip to one that is not even close to what they used to sell. You suck Safeway! Might as well just close all your stores now because they'll be closed soon from poor greedy management. Never shopping there again

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OFFICIAL - 33 d 6 h ago

WATCH OUT!!!! FOR FOREIGN SCAMMERS i.e. FROM COUNTRY IN LEBONON, THEY GET REMOTE ACCESS TO YOUR BANK/GIFT CARD & TOTAL PERSONAL INFO ON YOUR PHONE!. THEY USE PHONE #'S TO POSE AS 'CUSTOMER SUPPORT' FOR (ALL) MAJOR BUSINESSES MAIN HEADQUARTERS. SUCH AS #'S 855 844 & 256 DON'T CALL NOR RECEIVE CALLS FROM THESE #'S. THEY'LL TRICK YOU TO HACK IN YOUR PHONE OR COMPUTER. HACKERS NAME IS APOORV, CLAY & MORE.

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OFFICIAL - 33 d 6 h ago

B E W A R E FAKE POST!!!!!! & FOREIGN SCAMMERS i.e. FROM COUNTRY IN LEBONON, THEY GET REMOTE ACCESS TO YOUR BANK/GIFT CARD & TOTAL PERSONAL INFO ON YOUR PHONE!. THEY USE PHONE #'S TO POSE AS 'CUSTOMER SUPPORT' FOR (ALL) MAJOR BUSINESSES MAIN HEADQUARTERS. SUCH AS #'S 855 844 & 256 DON'T CALL NOR RECEIVE CALLS FROM THESE #'S. THEY'LL TRICK YOU TO HACK IN YOUR PHONE OR COMPUTER. HACKERS NAME IS APOORV, CLAY & MORE.

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