Information, reviews and public commentary for US companies

 

Samsung

Rating
0.533333
Web
www.samsung.com
Address
105 Challenger Road
Ridgefield Park, NJ
07660
Phone
(973) 601-6000
Fax
(973) 601-6001
Twitter IDs
@Samsungtweets
General profile image

I purchase a Samsung refrigerator stainless steel French doors. The fridge has no work correctly! The ice maker does not work freezing up ice building up and not keeping a regular temperature to cool. I have made 6 phone call and each time tried to troubleshoot with no success. I was told I needed a tech to come out and the employee on the phone ROBERT told me it would be cover. When the tech reach out to me to confirm he told me I would have to pay the service charge I explain that Samsung would be paying for the service charge and the parts plus labor. Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 - 35 d 8 h ago

I purchase a Samsung refrigerator stainless steel French doors. The fridge has no work correctly! The ice maker does not work freezing up ice building up and not keeping a regular temperature to cool. I have made 6 phone call and each time tried to troubleshoot with no success. I was told I needed a tech to come out and the employee on the phone ROBERT told me it would be cover. When the tech reach out to me to confirm he told me I would have to pay the service charge I explain that Samsung would be paying for the service charge and the parts plus labor.

, ., . ,. ,. ,. ,., . ,

Flagged for review. 
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Anonymous - 35 d 28 m ago

or, it is less than 3 years old and leaks into the veg drawer incessantly. I have tried To work with CS and they are useless. Your website is unfriendly and I tried to register a Samsung range I stupidly bought in January. Apparently the S/N is unverifiable. The service/aftercare I receive from you is unacceptable. I had to buy a washer and dryer recently but would NEVER buy another Samsung product again..,., . . ,.

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Anonymous - 32 d 6 h ago

ay 25th 2020 from Costco, delivery was scheduled for June 5th it showed up June 26th all damaged so it went back called Costco and they said they have investigate and I won't be able to get a replacement at least 3 weeks so I canceled the order and called Samsung and bought another refrigerator direct from Samsung and they promised delivery June 30th 2020, well June 30th came no refrigerator called numerous times finally got an answer that the refrigerator was delivered to the local shipper XPO on June 29th but the local shipper said they never received the refrigerator so I spent hours on the phone everyday finally spoke to CS rep Cynthia at Samsung and I told her stop playing games and just ship another refrigerator so she said she had to get approval from her supervisor came back on the phone and said I'll receive a new refrigerator July 11th got a conformation email from Samsung and the shipper XPO for July 11th delivery, well it's July 11th and I called the shipper XPO and was told that it was scheduled for delivery but the GM had to cancel the delivery because they never received the second refrigerator

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Anonymous - 28 d 6 h ago

riting a review, I just want to write to the CEO of Sansung but it appears you are very poor in handling problems, 1/2 star review tells me all I need to

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Anonymous - 13 d 8 h ago

here ice maker freezing up an have to defrost, I will make sure if anybody looking to buy a refrigerator not to but Samsung, I too have the four door Samsung It SUCKS

Never would have bought it,

SO SAMSUNG WHAT ARE YOU GO

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Anonymous - 9 d 7 h ago

an S10 online. Prior to purchasing, I chatted with a representative. I asked if there would be any problems with using an unlocked phone on Verizon. I was told, (and I have a screenshot of this), that there would be "absolutely no problem" using this phone on Verizon. Well after receiving the phone, I tried to use the video call feature but it was not available. I contacted Verizon and spent 5 d

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Anonymous - 3 d ago

Thank you so much for this information I have the exact same problem that you do and I really appreciate you put this out here for the consumers especially the headquarters number because it's Samsung they refuse to give it to me but I was only in the appliance area and once again thank you very much

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Dan - 9 d 18 h ago

0

So I bought an S10 online. Prior to purchasing, I chatted with a representative. I asked if there would be any problems with using an unlocked phone on Verizon. I was told, (and I have a screenshot of this), that there would be "absolutely no problem" using this phone on Verizon. Well after receiving the phone, I tried to use the video call feature but it was not available. I contacted Verizon and spent 5 days going back and forth with them only to find out that they cannot turn this feature on, on an unlocked phone and I would have to contact Samsung. Samsung refuses to help me because I have had the phone for 45 days and the warranty is only good for 30 day. I have been hung up on by a supervisor, when I called back the supervisor refused to take my call. The supervisor also claimed that her manager would not take the call. I'll be contacting the Attorney General's office.

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pd - 9 d 20 h ago

1

I purchased a samsung washing machine, in less than two years the unit started showing surface rust under the labels and around the hinges, Since then the rust has spread to other parts of the unit and occasionally falls into the tub during usage. samsung agreed to send a technician to inspect the washer. we paid him $99.00 for the inspection. finally following several phone calls Samsung agreed to fix it under a one time warranty. since then we have had excuses of missing reports with and, statements that the repairs were complete, homeowner refused repair and one contractor returning the work authorization to Samsung that they are unable to do the job due to manpower shortage.With the exception of two individuals in the customer service department, the service has been extremely poor and lack professionalism.we are presently unable to utilize the washer for white materials due to the rust. presently we are waiting a call from Samsung now that we have been assured by the inspection company that they have submitted all documents including pictures to Sansung.

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I purchase a Samsung refrigerator stainless steel French doors. The fridge has no work correctly! The ice maker does not work freezing up ice building up and not keeping a regular temperature to cool. I have made 6 phone call and each time tried to troubleshoot with no success. I was told I needed a tech to come out and the employee on the phone ROBERT told me it would be cover. When the tech reach out to me to confirm he told me I would have to pay the service charge I explain that Samsung would be paying for the service charge and the parts plus labor. Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 - 35 d 8 h ago

I purchase a Samsung refrigerator stainless steel French doors. The fridge has no work correctly! The ice maker does not work freezing up ice building up and not keeping a regular temperature to cool. I have made 6 phone call and each time tried to troubleshoot with no success. I was told I needed a tech to come out and the employee on the phone ROBERT told me it would be cover. When the tech reach out to me to confirm he told me I would have to pay the service charge I explain that Samsung would be paying for the service charge and the parts plus labor.

, ., . ,. ,. ,. ,., . ,

Flagged for review. 
General profile image

Anonymous - 35 d 28 m ago

or, it is less than 3 years old and leaks into the veg drawer incessantly. I have tried To work with CS and they are useless. Your website is unfriendly and I tried to register a Samsung range I stupidly bought in January. Apparently the S/N is unverifiable. The service/aftercare I receive from you is unacceptable. I had to buy a washer and dryer recently but would NEVER buy another Samsung product again..,., . . ,.

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Anonymous - 32 d 6 h ago

ay 25th 2020 from Costco, delivery was scheduled for June 5th it showed up June 26th all damaged so it went back called Costco and they said they have investigate and I won't be able to get a replacement at least 3 weeks so I canceled the order and called Samsung and bought another refrigerator direct from Samsung and they promised delivery June 30th 2020, well June 30th came no refrigerator called numerous times finally got an answer that the refrigerator was delivered to the local shipper XPO on June 29th but the local shipper said they never received the refrigerator so I spent hours on the phone everyday finally spoke to CS rep Cynthia at Samsung and I told her stop playing games and just ship another refrigerator so she said she had to get approval from her supervisor came back on the phone and said I'll receive a new refrigerator July 11th got a conformation email from Samsung and the shipper XPO for July 11th delivery, well it's July 11th and I called the shipper XPO and was told that it was scheduled for delivery but the GM had to cancel the delivery because they never received the second refrigerator

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Anonymous - 28 d 6 h ago

riting a review, I just want to write to the CEO of Sansung but it appears you are very poor in handling problems, 1/2 star review tells me all I need to

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Anonymous - 13 d 8 h ago

here ice maker freezing up an have to defrost, I will make sure if anybody looking to buy a refrigerator not to but Samsung, I too have the four door Samsung It SUCKS

Never would have bought it,

SO SAMSUNG WHAT ARE YOU GO

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Anonymous - 9 d 7 h ago

an S10 online. Prior to purchasing, I chatted with a representative. I asked if there would be any problems with using an unlocked phone on Verizon. I was told, (and I have a screenshot of this), that there would be "absolutely no problem" using this phone on Verizon. Well after receiving the phone, I tried to use the video call feature but it was not available. I contacted Verizon and spent 5 d

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Anonymous - 3 d ago

Thank you so much for this information I have the exact same problem that you do and I really appreciate you put this out here for the consumers especially the headquarters number because it's Samsung they refuse to give it to me but I was only in the appliance area and once again thank you very much

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redvett82@aol.com - 13 d 13 h ago

0

Same here ice maker freezing up an have to defrost, I will make sure if anybody looking to buy a refrigerator not to but Samsung, I too have the four door Samsung It SUCKS

Never would have bought it,

SO SAMSUNG WHAT ARE YOU GOING TO DO ABOUT IT?????????????

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Frank C. Simpson - 28 d 18 h ago

I am not writing a review, I just want to write to the CEO of Sansung but it appears you are very poor in handling problems, 1/2 star review tells me all I need to know.

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I purchase a Samsung refrigerator stainless steel French doors. The fridge has no work correctly! The ice maker does not work freezing up ice building up and not keeping a regular temperature to cool. I have made 6 phone call and each time tried to troubleshoot with no success. I was told I needed a tech to come out and the employee on the phone ROBERT told me it would be cover. When the tech reach out to me to confirm he told me I would have to pay the service charge I explain that Samsung would be paying for the service charge and the parts plus labor. Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 - 35 d 8 h ago

I purchase a Samsung refrigerator stainless steel French doors. The fridge has no work correctly! The ice maker does not work freezing up ice building up and not keeping a regular temperature to cool. I have made 6 phone call and each time tried to troubleshoot with no success. I was told I needed a tech to come out and the employee on the phone ROBERT told me it would be cover. When the tech reach out to me to confirm he told me I would have to pay the service charge I explain that Samsung would be paying for the service charge and the parts plus labor.

, ., . ,. ,. ,. ,., . ,

Flagged for review. 
General profile image

Anonymous - 35 d 28 m ago

or, it is less than 3 years old and leaks into the veg drawer incessantly. I have tried To work with CS and they are useless. Your website is unfriendly and I tried to register a Samsung range I stupidly bought in January. Apparently the S/N is unverifiable. The service/aftercare I receive from you is unacceptable. I had to buy a washer and dryer recently but would NEVER buy another Samsung product again..,., . . ,.

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Anonymous - 32 d 6 h ago

ay 25th 2020 from Costco, delivery was scheduled for June 5th it showed up June 26th all damaged so it went back called Costco and they said they have investigate and I won't be able to get a replacement at least 3 weeks so I canceled the order and called Samsung and bought another refrigerator direct from Samsung and they promised delivery June 30th 2020, well June 30th came no refrigerator called numerous times finally got an answer that the refrigerator was delivered to the local shipper XPO on June 29th but the local shipper said they never received the refrigerator so I spent hours on the phone everyday finally spoke to CS rep Cynthia at Samsung and I told her stop playing games and just ship another refrigerator so she said she had to get approval from her supervisor came back on the phone and said I'll receive a new refrigerator July 11th got a conformation email from Samsung and the shipper XPO for July 11th delivery, well it's July 11th and I called the shipper XPO and was told that it was scheduled for delivery but the GM had to cancel the delivery because they never received the second refrigerator

General profile image

Anonymous - 28 d 6 h ago

riting a review, I just want to write to the CEO of Sansung but it appears you are very poor in handling problems, 1/2 star review tells me all I need to

General profile image

Anonymous - 13 d 8 h ago

here ice maker freezing up an have to defrost, I will make sure if anybody looking to buy a refrigerator not to but Samsung, I too have the four door Samsung It SUCKS

Never would have bought it,

SO SAMSUNG WHAT ARE YOU GO

General profile image

Anonymous - 9 d 7 h ago

an S10 online. Prior to purchasing, I chatted with a representative. I asked if there would be any problems with using an unlocked phone on Verizon. I was told, (and I have a screenshot of this), that there would be "absolutely no problem" using this phone on Verizon. Well after receiving the phone, I tried to use the video call feature but it was not available. I contacted Verizon and spent 5 d

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Anonymous - 3 d ago

Thank you so much for this information I have the exact same problem that you do and I really appreciate you put this out here for the consumers especially the headquarters number because it's Samsung they refuse to give it to me but I was only in the appliance area and once again thank you very much

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Very Angry - 33 d 18 h ago

I purchased a 3 door refrigerator on May 25th 2020 from Costco, delivery was scheduled for June 5th it showed up June 26th all damaged so it went back called Costco and they said they have investigate and I won't be able to get a replacement at least 3 weeks so I canceled the order and called Samsung and bought another refrigerator direct from Samsung and they promised delivery June 30th 2020, well June 30th came no refrigerator called numerous times finally got an answer that the refrigerator was delivered to the local shipper XPO on June 29th but the local shipper said they never received the refrigerator so I spent hours on the phone everyday finally spoke to CS rep Cynthia at Samsung and I told her stop playing games and just ship another refrigerator so she said she had to get approval from her supervisor came back on the phone and said I'll receive a new refrigerator July 11th got a conformation email from Samsung and the shipper XPO for July 11th delivery, well it's July 11th and I called the shipper XPO and was told that it was scheduled for delivery but the GM had to cancel the delivery because they never received the second refrigerator (I can't make crap up)

So I got back on the phone and explained to Samsung CS and she told me that there was never a second refrigerator sent and to hold while she calls the shipper, 35 min. later she tells me the shipper said it's on it's way, I informed her that was false that I called the local shipper XPO and they couldn't find it, so she put me on hold again for 27 min. then came back on to tell me they do have it and can't give me an ETA for delivery.

I am beside myself over this, this is totally unacceptable.

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I purchase a Samsung refrigerator stainless steel French doors. The fridge has no work correctly! The ice maker does not work freezing up ice building up and not keeping a regular temperature to cool. I have made 6 phone call and each time tried to troubleshoot with no success. I was told I needed a tech to come out and the employee on the phone ROBERT told me it would be cover. When the tech reach out to me to confirm he told me I would have to pay the service charge I explain that Samsung would be paying for the service charge and the parts plus labor. Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 - 35 d 8 h ago

I purchase a Samsung refrigerator stainless steel French doors. The fridge has no work correctly! The ice maker does not work freezing up ice building up and not keeping a regular temperature to cool. I have made 6 phone call and each time tried to troubleshoot with no success. I was told I needed a tech to come out and the employee on the phone ROBERT told me it would be cover. When the tech reach out to me to confirm he told me I would have to pay the service charge I explain that Samsung would be paying for the service charge and the parts plus labor.

, ., . ,. ,. ,. ,., . ,

Flagged for review. 
General profile image

Anonymous - 35 d 28 m ago

or, it is less than 3 years old and leaks into the veg drawer incessantly. I have tried To work with CS and they are useless. Your website is unfriendly and I tried to register a Samsung range I stupidly bought in January. Apparently the S/N is unverifiable. The service/aftercare I receive from you is unacceptable. I had to buy a washer and dryer recently but would NEVER buy another Samsung product again..,., . . ,.

General profile image

Anonymous - 32 d 6 h ago

ay 25th 2020 from Costco, delivery was scheduled for June 5th it showed up June 26th all damaged so it went back called Costco and they said they have investigate and I won't be able to get a replacement at least 3 weeks so I canceled the order and called Samsung and bought another refrigerator direct from Samsung and they promised delivery June 30th 2020, well June 30th came no refrigerator called numerous times finally got an answer that the refrigerator was delivered to the local shipper XPO on June 29th but the local shipper said they never received the refrigerator so I spent hours on the phone everyday finally spoke to CS rep Cynthia at Samsung and I told her stop playing games and just ship another refrigerator so she said she had to get approval from her supervisor came back on the phone and said I'll receive a new refrigerator July 11th got a conformation email from Samsung and the shipper XPO for July 11th delivery, well it's July 11th and I called the shipper XPO and was told that it was scheduled for delivery but the GM had to cancel the delivery because they never received the second refrigerator

General profile image

Anonymous - 28 d 6 h ago

riting a review, I just want to write to the CEO of Sansung but it appears you are very poor in handling problems, 1/2 star review tells me all I need to

General profile image

Anonymous - 13 d 8 h ago

here ice maker freezing up an have to defrost, I will make sure if anybody looking to buy a refrigerator not to but Samsung, I too have the four door Samsung It SUCKS

Never would have bought it,

SO SAMSUNG WHAT ARE YOU GO

General profile image

Anonymous - 9 d 7 h ago

an S10 online. Prior to purchasing, I chatted with a representative. I asked if there would be any problems with using an unlocked phone on Verizon. I was told, (and I have a screenshot of this), that there would be "absolutely no problem" using this phone on Verizon. Well after receiving the phone, I tried to use the video call feature but it was not available. I contacted Verizon and spent 5 d

General profile image

Anonymous - 3 d ago

Thank you so much for this information I have the exact same problem that you do and I really appreciate you put this out here for the consumers especially the headquarters number because it's Samsung they refuse to give it to me but I was only in the appliance area and once again thank you very much

General profile image

Lee Shattuck - 38 d 16 h ago

0

I bought a Samsung refrigerator, it is less than 3 years old and leaks into the veg drawer incessantly. I have tried To work with CS and they are useless. Your website is unfriendly and I tried to register a Samsung range I stupidly bought in January. Apparently the S/N is unverifiable. The service/aftercare I receive from you is unacceptable. I had to buy a washer and dryer recently but would NEVER buy another Samsung product again. I cannot believe you treat your customers in such a despicable way.

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bobek2004@sbcglobal.net - 36 d ago

0

I agree with you 100%! Have same issue but my refrigerator less only few months and after repairing(couldn't fix water tank) they decide to do full refund but is already few weeks and NO ONE know when I will receive my refund, they simply play with me after receiving all required documents, pictures, stickers original peeled from inside the fridge , Nothing!! Samsung is the worse! Unfortunately I bought all possible appliances and I'm so unhappy with almost all of them, Washer doesn't clean good clothes, leaves white dust marks thing on all my dark colors clothes. So disappointed!!!

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kiani - 36 d ago

0

wow i'm going thru the same problem right now!! i will somehow get my money back and you should keep trying! this is trying for 3weeks!

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Anonymous - 35 d 4 h ago

0

This is a fraudulent site!!!!

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I purchase a Samsung refrigerator stainless steel French doors. The fridge has no work correctly! The ice maker does not work freezing up ice building up and not keeping a regular temperature to cool. I have made 6 phone call and each time tried to troubleshoot with no success. I was told I needed a tech to come out and the employee on the phone ROBERT told me it would be cover. When the tech reach out to me to confirm he told me I would have to pay the service charge I explain that Samsung would be paying for the service charge and the parts plus labor. Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung HEADQUARTERS PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 Samsung PHONE NUMBER +1;8;4;4;4;2;0;0;2;1;7 - 35 d 8 h ago

I purchase a Samsung refrigerator stainless steel French doors. The fridge has no work correctly! The ice maker does not work freezing up ice building up and not keeping a regular temperature to cool. I have made 6 phone call and each time tried to troubleshoot with no success. I was told I needed a tech to come out and the employee on the phone ROBERT told me it would be cover. When the tech reach out to me to confirm he told me I would have to pay the service charge I explain that Samsung would be paying for the service charge and the parts plus labor.

, ., . ,. ,. ,. ,., . ,

Flagged for review. 
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Senior with limited funds. - 35 d 17 h ago

0

I purchase a Samsung refrigerator stainless steel French doors. The fridge has no work correctly! The ice maker does not work freezing up ice building up and not keeping a regular temperature to cool. I have made 6 phone call and each time tried to troubleshoot with no success. I was told I needed a tech to come out and the employee on the phone ROBERT told me it would be cover. When the tech reach out to me to confirm he told me I would have to pay the service charge I explain that Samsung would be paying for the service charge and the parts plus labor.

once the tech arrive the customer service rep confirm that they would be picking up the bill to myself and the tech

to my surprise she then said no that they would not be paying it per her manager! I paid a lot for this broken fridge,

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money man - 71 d 16 h ago

0

got new washer and dryer less than month dryer will not work and samsung just jerks people around and will not do right with issue they suck like products

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bop - 163 d ago

NOoooooO0OoOOo000ooOO0oOOooo

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UPSET SAMSUNG OWNER - 3 y ago

0

I have a Samsung washer that I purchased from Sears and all I can say is I HATE that thing. Buying this washer was the worse mistake. It has a glass top and it is suppose to sense the clothes level and put water in accordingly. I have pictures of clothes being washed that have no water on them, so they come out just as dirty as they went in. I have had service men out several times. Clothes do not smell fresh no matter what detergent used. I did not have this problem with my last washer so when I bought this Samsung I thought I was up grading. WRONG!!!! Now when I talk about this to other people I find this to be upsetting. I will never but a Samsung washer AGAIN!

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Anonymous - 3 y 68 d ago

0

Bought a Samsung TV and it worked fine. Then a day after the warranntee went out, the TV stopped working. I called Samsung and they said I was on my own. Since the repair guy said it was cheaper to replace then repair, I bought a Vizio instead. A month after I called Samsung, I got a call saying they would repair it under warrantee. Shame it was a month removed and in the dump when they were idiots with their warrantee response. I replaced my other Samsung that was in the bedroom since it went out as the first with a Vizio and haven't looked back since. I will never buy a Samsung product again. Terrible customer service, products and responce. Vizio has been a better product and very happy with it.

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