Information, reviews and public commentary for US companies

 

Samsung

Rating
1.4
Web
www.samsung.com
Address
105 Challenger Road
Ridgefield Park, NJ
07660
Phone
(973) 601-6000
Fax
(973) 601-6001
Twitter IDs
@Samsungtweets
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Anonymous - 20 d ago

0

Bought a Samsung TV and it worked fine. Then a day after the warranntee went out, the TV stopped working. I called Samsung and they said I was on my own. Since the repair guy said it was cheaper to replace then repair, I bought a Vizio instead. A month after I called Samsung, I got a call saying they would repair it under warrantee. Shame it was a month removed and in the dump when they were idiots with their warrantee response. I replaced my other Samsung that was in the bedroom since it went out as the first with a Vizio and haven't looked back since. I will never buy a Samsung product again. Terrible customer service, products and responce. Vizio has been a better product and very happy with it.

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dlbird - 57 d 17 h ago

2

I had to "up grade" to the S7 Christmas Eve when my S5 just died out. I can't tell you just how many times I had

dropped S5 due to the fact that I have two (2) disabilities that cause problems with motor function.

Forward to Valentine's Day. The S7 is in the side pocket of my small nylon Kate Spade bag and it hits the road as I got out of the car to get my mail. It hit on the corner of the cover at just the right angle to crack the screen.

The cliffhanger......$245 to fix it!!!!!! If that isn't a WTF moment I don't know what it is. Hello, I get Social Security Disability!!!!!!! (and for the na-sayers, the bag was a present)

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Nancy - 99 d 12 h ago

0

I bought a Samsung microwave/convection oven in November, 2015. After 3 months, it started tripping the circuit breaker, and I thought perhaps I had a problem with my wiring. Then it stopped. Recently, it started requiring a reset of the time every few days. Then it died. Calling the support system revealed that it was out of warranty (after 2 hours on the phone) and that it would need repair. Repair costs were more than half of the original price. I decided that one year and three months of service was inadequate, and I have decided never to buy another Samsung product. The runaround to even find out about the service was ridiculous. Obviously, I am throwing away a microwave with only 1 year and 3 months of use. What a waste!

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Harley_owner_32 - 5 y ago

4

I?ve just gotten a Samsung TV from Best Buy. So far I am really pleased with the quality and the resolution. However, the U.I. is a little difficult to understand. I wish it were simpler, but it?s still a solid TV.

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tonydolly.comcast.net - 2 y 80 d ago

1

I bought a Samsung tv after less than six months the picture went and trying to get Samsung help since it was still under warranty was a nightmare and still is have to drive over hour and half to bring TV for service think twice about Samsung.....

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KellyOlexa - 5 y ago

@DietSarah @samsungtweets Show off girl. Show OFF!! ;-) #Fitfluential #FFtech

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DietSarah - 5 y ago

@KellyOlexa @samsungtweets not sure how much I can share but in LA for shoot to show off how I as a #FitFluential use a smart phone #fftech

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DietSarah - 5 y ago

@KellyOlexa @samsungtweets I am excited to try out one of the Samsung phones from tmobile on Friday too in LA #fftech #FitFluential

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AustinCox1234 - 5 y ago

Found specs of dust under my one month old @USCellular @Samsungtweets Galaxy S3's screen. If it gets worse I'm going to go to US Cellular.

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xRED_SOULx - 5 y ago

@rperez720 @Samsungtweets I have the S3 and can't live without it.

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xRED_SOULx - 5 y ago

Just saw the press release for the new #Samsung Galaxy player...I need that. @Samsungtweets

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Jloper88 - 5 y ago

@Jloper88 @Samsungtweets And I'm slowly but surely working on it all

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Jloper88 - 5 y ago

@Samsungtweets My ultimate entertainment dreams include A 9000 series 75" Smart TV, a Galaxy S III, A Galaxy Note 10.1 and Galaxy Tab2 10.1

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therealktwist - 5 y ago

@TMobile @Samsungtweets just thought you should be aware in next update. I've seen this on multiple galaxy 3 tmobile handsets.

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