Information, reviews and public commentary for US companies

 

Sea World

Rating
1.240602
Web
www.seaworld.com
Address
7007 Sea World Dr
Orlando, FL
32821
Phone
(800) 327-2424
Twitter IDs
@SeaWorld
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Anonymous - 4 d ago

fuck sea world, abuse to the animals, imma kill all you niggas

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Chemerys Family Titusville, Florida - 28 d ago

5

I am writing in support of Sea World. I have read the negative comments and they are nasty and sad. My husband and I are retired, parents and grand parents and we are yearly pass holders. Our children and grands live out of state. How many people would love to live in a state with a Sea World. We are so Blessed to have this park in Fl. The media loves to report on the negative to draw viewers but in Florida we know the great work this company and its employees do for our state thru animal rescues, education, and entertainment. If an animal needs rescuing, be it the dead of night, in a storm, or in 96 degree heat they are there. Sure every experience we have in life is not positive, everyone doesn't do their job. But for the thousands of good, decent employees that do, be kind. The GOOD always outweighs the negative.

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Anonymous - 20 d ago

We have enough inhumane zoos around so we definitely don't need any more Sea Worlds.

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Anonymous - 4 d 6 h ago

How many people would love to live in a state with a Sea World? Hopefully very few, I like to think more people care about the abuse and mistreatment of dolphins and whales.

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Rick M - 5 d ago

0

I just got off the phone with a so called supervisor and was inquiring about upgrading my pass from gold to platinum. Was told over the phone it could be done for about $100 dollars more and when I arrived 35 miles later, I was told it was full price of over $350. These people they use in the Caribbean are totally useless and if they use recordings of calls for better training......

Here's the worst part....please hold while I get a supervisor. 30 minutes on hold? No

Wonder the former CEO stepped down

USE PEOPLE IN THE UNITED STATES AND STOP BAIT AND SWITCH TATICS!!!

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Anonymous - 4 d 6 h ago

The worst part is you want to contribute to this kind of inhumanity.

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Pissed off Mom - 24 d 24 s ago

0

I have tried to contact Sea World several times concerning a few major issues we had. Obviously they don't care about the state of their park, the rudeness of their employees or the condition of their food. No response, not an email, phone call a go to h***. Nothing. Thanks for making my daughters birthday a memory she will definitely not forget.....and not in a good way at all.

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Patty - 30 d ago

4

My concern is actually directed in regards to the employees. I come to the park quite often as both of my children work there. Often times my daughter comes home complaining about not getting a break which I kind of just explained her she needs to expect that from time to time when you get real real busy. But now yesterday I hear it from another employee working one of the vendor booths for the food festival. Now it's my understanding legally and employees entitled to a meal, to two a break and lunch. It appears to me as if management is not following through with making sure that their employees get a break. This sounds to me as if it is something that needs to be looked at. Would obviously change my rating of the park. Otherwise I love the park and great work that the DO do for the environment

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Andrew - 61 d 10 h ago

I like to know why the director of security in williamsburg va has the right to toucn his employees.

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Anonymous - 42 d 18 h ago

0

The security in Orlando touch little girls. I kid you not, that scum bucket stood there carressing a little girls head.

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Certified Fraud Specialist - 1 y ago

0

I am a Certified Fraud Specialist and am trying to get together a class action lawsuit against Sea World. I spoke with a supervisor at the Orlando corporate call center, Kathy, and told her that I continuously keep getting emails with marketing from Sea World that are legally considered fraudulent/ deceptive advertising. I told her that on all advertisements that quote a price and want you to click on a link but then charge you some higher amount is bait and switch. She said that there should be disclaimers on the emails and I told her there were not, but she did not care. I guess when a company like sea world doesn't care if they are committing fraud, you just have to wonder behind the scenes how they are treating the animals when they don't care to be honest with customers.

Flagged for review. 
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SWLVR - 1 y ago

5

You are a COMPLETE IDIOT!! Get a life

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Anne - 279 d 3 h ago

1

They overcharged me for a wheel chair. You pay $50, and when you return the chair, you are refunded all but $12.00. Instead, they kept $38 and refunded $12.00. After two lengthy phone calls to the billing dept., and assurances that it would be refunded, five weeks later, no refund. They deserve to lose money, and I regret getting a season pass.

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Anonymous - 55 d 7 h ago

You should regret giving these horrible cruel people your money for the way they treat animals. If they will abuse and neglect these innocent creatures do you really think they care about being good to people?

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Anonymous - 55 d 7 h ago

You really don't know how they are mistreating the animals? Just the fact that they're in captivity should be your first hint.

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John - 264 d ago

0

waste of time. The workers are undertrained and were rude. The higher you went up I.e managers ( Chris R and Michelle at Orlando park) the rudeness amplified. As a military member who brought his family. I was embarrassed to have my children haveto witness it.

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Customers are the problem - 55 d 7 h ago

But not embarrassed to subject your children to witness animal abuse and cruelty?

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Michelle - 237 d 19 h ago

0

HORRIBLE HORRIBLE HORRIBLE CUSTOMER SERVICE FOR MEMEBERS!

Got mail saying we have free passes this month, went to redeem them online and couldn't. Called customer sevice and the lady started the process than 30 minutes later told me she couldn't process it and that there were no passes available. Requested to talk to the supervisor or manager, waited on hold for 20 minutes and when she answered she said Im not processing your passes without me even saying a word. I tried to explain to her my situation and she said very RUDE I am not going to tell you again, you will not get passed from us and hung up on me.

And the saddest part is this isn't even the things we been experiencing when we go to the park.

I am beyond irrated right now because we been pass members since we moved to the area in 2014 and never been treated so horribly. We use to love Seaworld but now we are debating if we are going to renew our passes due to all of the horrible experiences we been having.

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Close Sea World - 55 d 7 h ago

HORRIBLE HORRIBLE HORRIBLE that anyone would be a member to this cruel animal abusing place!

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In the know - 230 d 18 h ago

2

Theres quite a middle management issue at security San Antonio SeaWorld. The management dictates harshly whoever speaks up on relevant issues. The women are spoken to rudely and intimidation is used. Different rules apply depending on who is favored. It's almost a bullying type of environment

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Anonymous - 55 d 7 h ago

If you think the people are treated badly try considering how the animals feel.

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PAMELA Murray-Standish - 148 d 17 h ago

5

We had a horrible absolutely horrible experience. 1 1/2 hours in the blazing Florida sun waiting for our turn at customer service a 4 year old and 8 year old just dying to go trick or treating. My daughter works for Osceola Schools and for 12 years has had an "educator's" pass to go into Sea world. Today she needed to get her new pass as her old one expired, which she has done every year for 12 years. We got to the window and the woman behind the window looked at my daughter's ID and license and informed her she was not entitled to an educators pass, the same pass she had every year for 12 years. By this time my granddaughters were crying, and basically the woman was accusing my daughter of lying because she did not have her old pass with her. The woman's name is EMELY, SHE SHOULD NOT BE WORKING ON ANY TYPE OF CUSTOMER SERVICE. I asked to speak with a supervisor and she informed me that SHE was a supervisor. I asked for someone in more authority than her and she said SHE WAS THE HIGHEST SUPERVISOR SEA WORLD HAS AND NOBODY WAS HIGHER UP THAN HER. By this time I was so irate that I said to my son "this woman is a flunky in a minimum wage position making decisions a corporate person should be making..certainly not someone like her" this nasty lady called security and said she felt "oh so threatened". This woman EMELY IS AN EMBARASSMENT TO SEAWORLD AND NEEDS TO GET A JOBIN A CELLAR SOMEPLACE FAR AWAY FROM DECENT PEOPLE. My grandchildren left the park crying..the woman EMELY told my daughter to go home and find her old pass or call her Principal and get a letter and bring a letter and her credentials. I am sick to death over how this played out. I want to know how to reach the ears of someone higher up, someone who is going to care that this woman passed herself of as the highest supervisor Seaworld has and someone who will care that my daughter who works very hard as an educator was embarrassed and basically called a liar. Someone who will care that two little girls had their heart set on trick or treating, stood in the blazing Florida sun we're sent home because this incompetent woman named EMELY was trying to play the part of supervisor. I personally am a propreturn manager, an actual real manager and there is no way in hell that I would allow an employee to get away with what this horrible woman did. My family and I plan to pout this on every social media venue we can. Other educatorsneed to be ware, dreamworld needs to know that this woman is passing herself off as the highest authority figure in the whole park. Sad day when when two little girls are sent home crying and then the smart ass security woman, Rakel, made her rude comments with a big smile on her face..what is wrong with seaworld that they allow this to go on. I want to be contacted by a real corporate person who wants to make this right.

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Aida - 57 d ago

0

I had a similar experience with tnis same Emily and when I asked for a customer experience form to mail to corporate she told me it had to be left with her. BS. I am maing a complaint. She is very rude, as are a few of them. You are not even greeted with a smile. It is more like a "what do you want" look.

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Anonymous - 55 d 7 h ago

So why did they earn 5 stars? I'm confused.

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john johnson johnstein - 55 d 7 h ago

0

your company disgusts me. how do you explain the floppy dorsal fin that only occurs in captivity? the oldest orca found in the ocean was over 100 years old, the average lifespan for sea world is 14. you are making billions off exploiting these beautiful animals. i hope at the end of your miserable little lives when you're on your death bed with your millions of dollars, you feel the upmost emptiness. i hope you feel the pain of every innocent animal you've made a buck off of, i hope you choke on your currency earned from lies and torture. good day.

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