Information, reviews and public commentary for US companies


Shell Oil Company

Royal Dutch Shell
910 Louisana St.
Houston, TX
(713) 241-6161
Twitter IDs
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Jud Komrosky - 5 d ago

Boycott shell for trying to destroy the Arctic Wildlife Refuge. Never buy from shell again.

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Jud Komrosky - 5 d 3 h ago


Will never buy from shell again now your asking to drill in the Arctic Refuge. NO one should. Boycott Shell now!!

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Anonymous - 6 d 12 h ago


After many years of being a loyal customer I have canceled my card. I've never had a late payment until last month when my check arrived two days late. I always pay the account in full. I just received a new statement with late fees that exceeded the amount of my last bill. The customer service rep made no attempt to retain my business.

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dave - 12 d ago


Shell in Freeport I'll on Galena. The girl who works usually night named Amanda(tall girl drives a mustang) closes the store 10-15 mins early EVERY TIME SHE WORKS.

Shes got a mouth like a sailor and is the rudest bitch I've ever met. Cant stand her, will gladly drive 5 mins to a different station to avoid her nasty mouth

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Anonymous - 14 d 10 h ago

I don't know who runs and operates the Shell station at Liberty and Linden Road but I really wish you guys will get ahold of them and see why they're selling cigarettes and weed to minors out of there I don't know who runs and operate the Shell station at Liberty and London Road in Delaware ohio but I really wish you guys will get ahold of them and see why they're selling cigarettes and weed to minors out of there because I'm going to have no choice but to call the law on them

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Comet - 20 d 8 h ago

The Shell Station in Anderson,Ca by the Outlets has a sign posted that you CANNOT enter the store WITH a mask. With Covid killing thousands what kind of business refuses to let you come in with a mask for protection? Please check into this matter.

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Lonewlf - 25 d 17 h ago


I want to know to tells 15w-40 is a lot more expensive then your compation? Why do truck stops now charge and extra amount for using rotella oil? I have used your oil for over 40 years, but out prove is going crazy, then I guess out is time to switch brands.

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Pastor J - 26 d 9 h ago


I was just refused service at s Shell in Las Vegas for not being able to wear my mask. They violated my rights under the Americans with disability act and the CDC guidelines. I'm disabled with COPD and other medical issues. It wasn't the cashiers fault, he said corporate is rejecting the governor mandate accommodation with people who have medical issues. I can't get to another further location to get my supplies and I was told not to come back. Little do they know that this is a lawsuit.

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Jesse - 62 d 12 h ago


I was at the centerville Ohio, far hills rd & whipp dr. In Ohio we are now mandated to wear masks. Lady behind counter said shield up plus I have cops. Ok, after I paid for propane exchange, same lady started to come out & I said I'd like the lady with a mask thank you. Second one comes out, we do the exchange & her smartass says did you wash your hands.

Also, the phone # listed for corporate is disconn, nice strike 3.

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KARMA - 69 d 11 h ago

I have been in the Shell Gas Station in Stockton illinois several times. That place is lucky to be open. I will be notifing the Illinois Health Department about this. Slices of pizza sitting in watet. Nats all around the food. Bathrooms not up to code. Regular customers dining in the booths not practicing social distancing. Disrespectful people working there.

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Anonymous - 71 d 12 h ago

My name is George Rider and I was hit with a charge of $77.41 in Cabazon, CA. I live in WV and do not have Shell stations around here. I have no idea how someone could have used my card in CA from WV. I have a transaction #(hidden)5 that was used at the Shell station in Cabazon. I would like to have my money back. I can't afford this kind of thing. If you find who did this they need to be prosecuted.

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GEORGE - 98 d 6 h ago


I have been a Shell Oil credit card customer for many years, paid my bills, never late. For a few months I have used Blue Oak Shell, 9151 Foothills Blvd., Roseville California. I now find my charge account is being charged with hundreds of dollars in fuel, I did not use.I would submit that you should check the facility, because I now have over $200.00 charged to my card that I did not authorize. This is absurd and creating a great deal of stress. I have a JD and although I do not currently practice law, I will do what is necessary to correct the fraud. I have requested that my card be cancelled. Now. I would rather walk a few miles if out of gas to avoid Shell. Shell can bite me!!

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Becky - 109 d 8 h ago


You have a racist manager at shell, greenway and 7th, Phoenix AZ, get out social media for video.

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Joel Dunnington - 171 d 13 h ago


I have been a customer for 41 years. I used to live down the street from your headquarters in Houston.

I just got new cards from you in the mail. They have big stickers saying to "manage your account online today". So for the last 2.5 hours, I have been trying to do that.

I have not had an online account before. I tried to register, but I get an error message that says I do not have an email linked to my account and tells me to get the primary account holder to provide one. Where???? I am the primary account holder. There is no way I can see to manage my account online without an existing online account. Catch 22.

When I try to ask your non-human AI Help function it takes me around and around and around. It tells me to go to my "Card Profile" and add my email address. I cannot find the "card profile" anywhere on your website. When I do a search for "Card Profile", it takes me to your employee profiles and other not so useful junk. When I ask the non-intelligent Help function where the "Card Profile" is located, it takes me on more circles.

I have been on hold for your customer service number in an attempt to get some help from a real human eventually for over 1.5 hours.

I think I may have to go read Catch 22 after playing on your website for hours. You are about to have an ex-customer.

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Gary H. Dunedin Fl. - 146 d 12 h ago


Shell Oil Company has some of the most unprofessional customer service I have ever experienced. Is there help out there anywhere???

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Anonymous - 148 d 10 h ago

To whom it may concern my name is David Logan I live in Ball Ground there is a Shell station on Ball Ground Highway Food Mart there is never no receipts in the machines at the park never nothing to clean a window with always dirty and they're rude please do something about it for it's the only gas station around

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Jackie - 153 d 9 h ago


In the 60s shell gas gave out a cookbook when you filled your car. I had a house fire and lost mine in the fire. Does anyone know the name of that book?

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Soon to be ex customer - 170 d 12 h ago


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John Louton - 174 d 13 h ago


60 years ago, when I was growing up in northern Illinois, I and everybody I knew, were committed customers of our local Shell station. Almost all competing gas stations were cheaper but, all of us believe Shell products were simply better for one's vehicle.

Don't cheapen that model by the obvious hypocrisy of claiming a serious effort to join the fight against global warming while spending millions of dollars supporting the notoriously anti-environmental health American Petroleum Institute. API is arguably the single most corruptive influence among the anti-democratic K Street crowd of lobbyists.

Good corporate citizen or supporter of API, which are you? You can't be both!

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Linda - 179 d 8 h ago


I went to the Shell gas station on route 27 and Wood Avenue in iselin New Jersey, I asked the attendant to put $20 in my gas tank on my credit card and he told me it declined I told him it was impossible to please try again and again he told me declined I said he must be doing something wrong and I would go to another gas station. At the next gas station I called my credit card and there was a zero balance I went home called the credit card company listened to the transactions and he tried to take an outragous amount off the card which yes it would decline, he also put through a second amount which wiped out my card I called the gas station and was told that he left for the day and was given the managers number Mr. Benny I told him he was extremely rude and told me there was nothing he could do. Due to the coronavirus outbreak I have been on hold for an hour and a half with my credit card had to hang up and will try again tomorrow in the meantime please anyone do not use this gas station they will rip you off if you give a credit card

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L diaz - 191 d 10 h ago


Return full service during the pandemic

I strongly believe that communication iand education s the first line of defense in prevention. I've notice elderly, diasabled and mom with kids should have a full service section. Since hundreds of people stop for refuel this will also prevent or slow down the outbreaks. I'm sharing this with you because I care about people and my family and this will be an great contribution towards making a stand against this virus.

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someone to contact me - 191 d 17 h ago


I went to shell gas station ran by the Hindu community 21950 Southwest Freeway, Richmond, TX 77469, I am a black female went into the store purchase a couple drinks on my way to work, I work for the Fort Bend Sheriff Department I'm not a police officer but I was in uniform, I purchased 3 drinks, I notice that the cashier had overcharge me, and out off no where this man accuse me of selling drugs and made a racial comment, I tried to call and talk to the manager, I got one response and even this person was very rude,, he made various comments about my My race, and that I came from Africa, my inherited may be there but I am born in America which is not his business nor concern, I need someone to contact me. If Shell is going to have someone working for their company or franchising with their company why would they want someone there that's being racial in the community. Unless this company uphold this attitude and conduct, is it because they're making money off of the person, they allow this?

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Anonymous - 203 d 6 h ago

why can't i talk to a live person when i call customer service instead i get a machine telling me to push numbers for information that i don't knead i knead a person to handle my problem

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Stellar - 213 d 7 h ago


I need to talk to some one about a Manager's behavior at one of the San Diego County store. Can someone please reach out to me?. I was just hired, they trained me for 2 days, I have been working alone since then, I can't ask questions because the manager gets upset and she said I can only text on emergencies. On a meeting she said that we are all enemies employees and her, that I should only contact her but gets mad if I text a question. On the meeting she said no more closing the store, they close the store when they take lunch and 10 minutes break. I suggested that we should not close the store when there are 2 employees working, she got upset and said I was changing her rules. I found 14 missing scratches on my first day, she got upset, cigarettes dispersing, I numbered them she got upset. I can't ask questions, how do I do my job? Help me please.

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Anonymous - 1 y ago


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Dee G. - 219 d 8 h ago


HELLO Moron, this forum is about Shell! Did you get kicked off of other Social Media? Not about your Toddler Trump! You must be a troll or a Nazi. WTF is wrong with you? Do you even no where Benghazi is located? I'm guessing you don't . Your as dumb as your statement. LOCK UP THE CRIMINAL TRUMP and you too for that matter. You disgust me TROLL! And YES a revolution is coming against you racists!

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MAGDALENA REYMUNDO - 213 d 7 h ago

Hello, can anybody help me find shell corporation information. I am an employee of one Shell corporate own and I want the owners to see the Managers text so they can see and direct me to the right path.

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