Information, reviews and public commentary for US companies

 

Shell Oil Company

Rating
1.156522
Web
www.shell.com
Related
Royal Dutch Shell
Address
910 Louisana St.
Houston, TX
77002
Phone
(713) 241-6161
Twitter IDs
@Shell_US
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Gaurav Kumar - 1 d ago

3

I want to ask one thing that I get a mail from (hidden) is this true or fraud. They ask to pay for visa fees and he send counsellor mobile number for contacting Mr joseph pomper +(hidden)12. Please tell me sir.

Thanks

Gaurav Kumar

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William Gonzalez - 1 d ago

3

I'm from Louisville KY I like to report a discrimination from a employee to a costumer Saturday 18 around 5:20

The person make a costumer back to she couple time because she don't open the pum at the time she is old woman short blonde hair that is really back to shell gas station reputation hired person like she

She talk back words too tell him " get out here " but..

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Barbara J Oliveira - 2 d 7 h ago

0

On July 28, 2018 at 12:25 p.m., I tried to use a prepaid Shell Gas Card at Freshies, 12 Main St., Milford Maine, 04461 to no avail. I had all of the paperwork showing the card was paid for and activated. When the Manager of the store tried to contact your company for assistance, (AJ or HJ) would not help nor would he provide us with a Supervisor to assist us. He was awful. The Manager of Freshies, was kind and patient and was treated with no respect. Your staff's solution was to just give the customer the $50 which was the value of the card. The problem was, I had purchased the card at Publix in Port Charlotte, FL. This was the first day of our vacation and the first time my husband and I were able to go back to my home town/state since his stroke. We were able to use the prepaid cards at another location and came home with those I had previously purchased. But going forward, I do not plan on purchasing Shell Gas Card for future travels.

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SpecialKay - 46 d 8 h ago

0

Several of my coworkers have experienced unauthorized charges on debit cards after using them at the Shell gas station in Indianapolis. This location is on 21st and Capital Ave. After swiping the cards, their bank accounts were wiped out. This seems to be happening across the country. Maybe we should contact the Attorney General's in our State. Shell is keeping this quiet.

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Jake Killebrew - 12 d 5 h ago

0

This is happening in Tucson Az as well some IT creep is getting rich a few dollars at a time

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Jake Killebrew - 12 d 4 h ago

0

Is the participating bank Chase by any chance? I am considering a class action lawsuit since both companies are complicit to this crime.

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Bobby L. - 11 d 7 h ago

0

I'm having the same problem with Desert Financial in Phoenix. I'm on my second card because of fraudulent charges and now it's happening again. No idea what to do.

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Mary - 9 d 10 h ago

My account has been hacked this weekend by Shell. What can I do? Who do I need to call? Help?

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Jake - 5 d 6 h ago

What bank?

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nancy merzoian - 5 d 11 h ago

0

ll go to the gas station on the corner of 19th st and plenctia costa mesa ca. i will never return there ever again. i have been going for 15 yrs live down the street. the man they have working graveyard 8-15-18 is always rude and yelling at you. he called me honey first off my name is not honey. i slide him my empty cig box so i dont have to talk to him. he saids whats this like he doesnt understand what i want rude. then i use my card to pay and he is yelling at you because you are taking so long i tell him to calm down this isny my first rodeo. i work at a drive-thru car wash i know how to work a atm machine. he has got so many complaints but when you tell the manager on duty he just says i know i know. iam now never going back to your gas station i will not be treated like that again. oh yeh it was 415am. i will go across the street i also felt descimulated iam am white he is mexican. acts like he hates are race and women,,,

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Riverstone - 6 d 7 h ago

1

I have just left your station located at LJParkway and University Blvd., Sugar Land, Tx. My debit card was not accepted there. I was prompted at the pump to see cashier inside. I did so and was told that the only means to purchase gas was to pre-pay. I have recently purchased a home in the Riverstone area where this station is located and have filled up a number of times using my debit card. Prior to moving here I used this same station for the past 4 years when visiting the area. I was told the reason for the refusal of my card is because so many people are getting their gas and driving off. I do not see how this is possible as the pumps dispensing gas are either controlled by a debit or credit card or by per-pay inside with the cashier. There is a great deal of construction going on in this area and perhaps people some how are doing what this cashier said. Once the construction has moved on the customers left behind are going to be the very people this station is insulting. Talk about, "biting the hand that feeds you". I left the station without filling up and went to a Chervon station down the road and filled up, using my debit card. There are some 6,000 homes in the area that I will in one way are the other reach out to and let them know about this new practice at this Shell station. For your information there is another gas station within walking distance that is under construction. I give this review 1 star, only because the cashier did her job and spoke to me. The station at the corner of LJ Parkway and University Blvd. has had a captive customer for sometime. Let's see if that continues with this type of customer service. People are so use to the convince of using a debit card these days and not caring cash for such daily activities. Unless I get a response to these remarks I will be no longer using Shell products.

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Wynnae Wandersee - 12 d 13 s ago

Hello, my name is Wynnae Wandersee. i am trying to find out who owes the Shell at 1301 E. Main Montrose, Co. 81401. i have had @ issues there one being getting kicked out of the store after being told i couldn't bring my service dog in, because a lady reached at her and my dog barked. she had a service sign on. and 2 weeks after this incident they told me my dog could not accompany me. i did cuss and tell them they can not kick a service animal out. and they told me i was no longer allowed in the store. So 2 months later they tell me that i was kicked off the property for that issue 2 months prior. I was never told that. I received a ticket over that issue. I have a TBI ( brain injury) plus graves disease/ hyperthyroidism. which on July 31 i had a thyroid storm a serve medical condition due to my health. i sat on just a curb thats next to the sidewalk and was issued another trespassing ticket. i could use some help to clear this up. i believe i was trespassed off wrong the first time around and to get another ticket because i was sick and yes an ambulance took me from that Shell station. please contact me at my home address as i have no phone. My address is 35 North Cedar Ave. #3, Montrose, Colorado 81401. I have court on Sept. 9th. so if the ower or corporate can help in this issue it would be greatly appreciated . Thank you for taking the time to review this. Wynnae Wandersee

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Wynnae Wandersee - 12 d 13 s ago

Hello, my name is Wynnae Wandersee. i am trying to find out who owes the Shell at 1301 E. Main Montrose, Co. 81401. i have had @ issues there one being getting kicked out of the store after being told i couldn't bring my service dog in, because a lady reached at her and my dog barked. she had a service sign on. and 2 weeks after this incident they told me my dog could not accompany me. i did cuss and tell them they can not kick a service animal out. and they told me i was no longer allowed in the store. So 2 months later they tell me that i was kicked off the property for that issue 2 months prior. I was never told that. I received a ticket over that issue. I have a TBI ( brain injury) plus graves disease/ hyperthyroidism. which on July 31 i had a thyroid storm a serve medical condition due to my health. i sat on just a curb thats next to the sidewalk and was issued another trespassing ticket. i could use some help to clear this up. i believe i was trespassed off wrong the first time around and to get another ticket because i was sick and yes an ambulance took me from that Shell station. please contact me at my home address as i have no phone. My address is 35 North Cedar Ave. #3, Montrose, Colorado 81401. I have court on Sept. 9th. so if the ower or corporate can help in this issue it would be greatly appreciated . Thank you for taking the time to review this. Wynnae Wandersee

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Jake Killebrew - 13 d 2 h ago

0

Had bogus charge on my Debit card from a shell station in Tucson which did not have a merchant ID (this crook left no fingerprints) Shell position is w/o ID # they cannot do anything thus perpetuating the fraud. Bank claims they contacted Shell and they (who?) claim the charge is legitimate, I asked bank how they could contact a store that is unidentified to verify a bogus claim, the Bank said I needed the merchant ID to verify charge. I have investigated financial crimes for over twenty years and never have I experienced such a cover up. Shell is aware of this fraud and I will continue with complaints to OVPD, TPD and the Az attorney general. I believe this is a lucrative business for someone with Shell who has access to IT and can cover his/her fingerprints. Shells position is this did not happen since the bank has no merchant ID #

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Ava Marie - 14 d ago

The shell which is also a little general in Martin, TN has a fabulous management staff but the one above them that is alsways in there keeping them doing their jobs should be fired. She talks down to them in front of customers and you can tell gives everyone a hard time to where they are having to do other stuff besides wait on customers which should be their priority. Another issue is if they are going to have a drive through people food, ice cream and beer should be made to walk in and do so. Not wait 20 minutes because people are to lazy to walk in. I don't believe that their doors say fast food. An man drove up and order a bunch of chicken and the line was around the building because the young man was doing what was told. Another time someone was getting ice cream and shakes. Please fix this before I go to the news.

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Joseph.... - 14 d 5 h ago

Shell Station at 32845 John R Road Madison Heights Michigan 48(hidden)3107 on today's date 08-06-18 opened a Shell Credit Card and charged $32.93 worth of gas without my knowledge or consent...I called the credit card company who told me they could NOT close or cancel the account....I have notified Police ...I found this out when Shell Gold Card Plus sent the receipt for the transaction to my e mail ..about 2 hours later.......Shell will not answer the phone...The gas station will not answer the phone....I would NEVER do business with shell nor their credit card company unless they close the account at once...which they refuse to do....

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darrylcollins86@Gmail.com - 16 d 10 h ago

0

I'm out of Chicago and I usually purchase my gas in Indiana but due to my work this weekend in the city I was forced to buy gas at my neighborhood station at 87th and western so I get a fill up and it comes out to $75.00 but my problem is that the quality of gas is horrible normally out of a full tank I get at least 550 miles to 600 but I only got 398 which tells me that the fuel is being watered down in the minority community I will vow never to purchase any shell products especially gas, this is very sad and most people don't even understand that their being cheated because they don't pay any attention to what their being given shame on you!

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Anonymous - 17 d 8 h ago

5

I never received my shell reward card in the mail. Carolyn @ 813-491xxxx please call or text. Thank you

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Anonymous - 18 d 20 h ago

0

You guys can go fuck yourself you ever try to hold my money again I'll sue you in

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Melissa - 22 d 7 h ago

I met a guy on a dating site in January 2018. He told me he was being sent to work as a supervisor for an oil well in far eastern Canada. He said he was called to the finance office and while he was gone the well exploded. With that accident he was fined by Canada. He's suppose to pay all damages including all the hospital bills of the injured workers. My concern is this guy telling me the truth. He's been having lots of health issues. He says he only owes $25000. And having a damn hard time on getting that paid so he can get home to Midland, TX. Is there ANY way Shell could help him out so he can get home. Then when he gets his check Shell take out the Canadian payment. He's desperately needing some help and anything would be appreciated!!!! I would very much like a response! Thank you, Melissa

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Anonymous - 27 d ago

0

Went too your shell station,at 4390 N. first ave. in tucson, Arizona. It was 105 outside, hot. Pump did not work, had too refund my charge, Visa Debit card. Went too another station, too get gas, for my car. Funds were returned too my card, but was charged 4 cents for process. Will not go back too your station, because of the treatment, I got. Attandance, could not fix pump. Just wanted too let you know. Attandant name was Daniela. Can sent you a copy of the ticket, if need be. Are all of your stations, this way, Marie Jenkins, Tucson Arizona.

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Susana Calero - 127 d 8 h ago

0

I need to contact the store number 575434, theres charges on my bank account that I did not authorize. I'm going to file a police report because it should be illegal for a shell gas station to charge my bank 7 times in a row for $85 without an actual card.

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Anonymous - 83 d ago

We were ripped off by same numbers in Houston.

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Carolina - 54 d 4 h ago

1

They need to get rid of all those immigrants half way knowing there job.They operate all the shell gas stations. I went in to get gas yesterday and purchase a lottery ticket; I forgot to give my number for my reward. I ask him to cancel transactions so I can get my reward and he told me he could not do that; why I know is a lie.So I ask for my money back and he gave me my money back and I told him I wanted to get my gas and use my reward card and he told me no that I could not get gas . This was at the Shell Station in Texas.16150 Spring Cypress Rd, Cypress, TX 77429. Come to think of it that is not the first time I was turn away by the same employee cause I wanted to use my rewards. Last time he told me they do not do the reward card.

Flagged for review. 
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Anonymous - 47 d ago

Hi, did u solve the issue ? I have the same problem, shell oil charged my bank account 6 times in a row for $ 85 without my authorization and using my bank cards, and i have the same decision to report to police station and file case.

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Anonymous - 31 d 5 h ago

Did you find out what store that was? And the location. It happend to use 2 charges of $85

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