Information, reviews and public commentary for US companies

 

Simplex Grinnell

Rating
0.5
Web
www.simplexgrinnell.com
Address
4602 S 36th St
Phoenix, AZ
85040-2904
County
Maricopa
Contact
Joe Nowikowski
Role
Manager
Phone
(602) 243-6700
Fax
(602) 243-6111
Annual Sales Est
$114,450,000
Employees
150
SIC Code
5063
General profile image

Veronica Biehner - 60 d 11 h ago

0

Hello. In March of 2017, the alarm system in the low income housing building I manage started having trouble alarms sounding regularly. I called Tyco SimplexGrinnell to try and figure out what the issue was. A technician came out and was here for less than half an hour to look at the system. he was unable to see what was causing the alarms to go off but thought it was miscommunication between the power control and the alarm panel and suggested replacing the power control. He said he would email me the estimate information for the replacement of the power control and then left. A week later I received an $800 invoice for the work done. I spoke with 3 different people about the fact that no work was done and I have still not even received an estimate. It is 3 months later and I STILL have not received an estimate for the work to repair the system, have not received any calls to discuss this incredibly high bill, and continue to receive statements. I call every time a new statement is received, but it seems unlikely I will get any resolution for the trouble alarms, which have not stopped going off.

General profile image

Rick Sharp - 154 d 13 h ago

1

Mr. Nowikowski,

My name is Rick Sharp and I am the Facilities Manager for James Island Christian Church and James Island Christian School at 15 Crosscreek Dr., Charleston, SC 29412. I am contacting you to express frustration on behalf of our staff in dealing with SimplexGrinnell about mandatory upgrades in our school, and needed upgrades in our church building. Your representatives have not communicated well with us, and we feel as if they are being less than forthright in this process.

Due to outdated equipment in our school building (equipment we lease and do not own) we were informed by SimplexGrinnell that it was mandatory that we upgrade. We took action immediately to get a representative to our location and assess what needed to be done. This process began in January and to date we are truly no closer to a resolution than we were then.

We have received conflicting quotes, and have found it difficult to impossible to get straight forward, basic answers to our questions.

Our contract with SimplexGrinnell expires next October (2018), and based on our experience with your representatives not placing value in us as a customer, this leaves us seriously considering other companies that will provide better service. As a last resort of our good faith to continue our relationship with SimplexGrinnell, we ask you to coordinate a meeting for us with the highest ranking representative in our area before the end of this month in order to finalize our needed upgrades.

Thank you.

Other Reviews & Comments

T-Mobile USA, Inc.
David The customer representives are horrible and rude. They need ... 

Barnes & Noble
Anonymous Boo Hoo! It's a free world. Grow up!

Outback Steakhouse
Terry so disappointed in the change of the recipe for your hot fu ... 

Domino's Pizza, Inc.
Jeff Moore - extremely dissatisfied This website is a joke, nothing and I mean NOTHING is done  ... 

AT&T
FORLORN and Praying for a RESOLUTION that is FAIR I have written more than once, and have even gone to BBB to ... 

The Home Depot, Inc.
Jimmy Having problems with my refrigerator it wasn't delivered an ... 

Google Inc.
Anonymous I wanted to let you know you have scam artists in Afghanist ... 

Lowe's
Morie I bought a dishwasher from Lowes in Pompano Beach Fl.

Dollar General
Customer Service Hi called customer service today and waited two and a half  ... 

Enterprise Holdings, Inc.
Carolyn K I rented a van to move 85 miles away for a new job. The key ... 

Frys Food Stores
Anonymous Well, I have shopped at Fry's plenty of times and am fully  ... 

Kroger Co
Ethel Clifton These digital coupons are a are very unfair.. It is false a ... 

Fox News Network, LLC
Predictions I think Gorka will be the next to be fired. I think Bannon  ... 

Amazon
I quit Amazon Amazon delivery sucks, UPS sucks never on time. I'll spread ... 

Ross Stores
Maria Ross Store 1112 is so hot in tbere we can'tshop like we wan ... 

Rent a Center
Karen marthews I am reaching out to the main office due to the fact that t ... 

Spirit Airlines
Nkem I purchased a ticket through one travel not realizing I was ... 

MetroPCS Communications, Inc.
Crystal I walked into a metro pcs store looking at the opening and  ... 

Lg Electronics USA
Anonymous Its conventional oven

Taco Bell Corp.
Raylene Sage The taco bell in the southdade shopping center in Cutler Ba ... 

7-Eleven, Inc.
Anonymous Lotus price inflation at 7-Eleven on Black & Mild Jazz  ... 

Greyhound Lines, Inc.
Laverne Greyhound is not a customer friendly corporation. I suggest ... 

Yahoo! Inc.
Kingoftheearth21@yahoo.com Its what they do

Costco
Seniors needing help!! I feel your membership fee is very unfair to 1 person senio ... 

McDonald's Corporation
Natalie 619 Store# 3252 in Meridian, Ms only offers 3 items for mix and ... 

Cricket Communications, Inc.
Monda Lambert I am a Cricket customer. I started my plan on August 12. Up ... 

Safeway, Inc.
George Livingstone - geeteeliv@yahoo.com I shop at 6 different Safeways in the Arlington and Falls C ... 

Circle K Stores Inc
Anonymous I gave them $30 had $8 in change, they gave me $3 and say t ... 

Rite Aid
Anonymous I went to pick up prescriptions at Rite Aid in Rancho San D ... 

Dillard's Inc
Theresa R I purchased a comforter set by JQueen a few weeks ago. The  ... 

Dell Computer
L.Lee Your so called Customer Service Department located out of m ... 

Citizen's Bank
unsatisfied customer VERY VERY UNSATISFIED!! I AM GOING TO BANK ELSEWHERE!! BEWA ... 

J. C. Penney Corporation, Inc.
Customer I have been a customer for years at Penney's in sikeston mo ... 

Staples
BUMMED OUT! I have been a customer at Staples for years and has always  ... 

LA Fitness
Cassandra Holland I am writing about my trainer Shelly at the Fairwood LA fit ... 

Nissan North America, Inc.
Rb My daughter was driving by herself my 2011 Nissian Sentra f ... 

Wal-Mart Stores, Inc.
R Shelton A Message to Walmart CEO McMillon... After seeing the annou ... 

American Airlines
Anonymous This is the absolute worst airline I have ever flown with.  ... 

P F Changs China Bistro Inc
p.sanchez nights ago came here for dinner. we were a party of 5. our  ... 

Autozone
K.a.awrey Dear mr rhodes: I'm writing in order to get your attention  ... 

AppleBee's
JILL MARIE On 8/16 at 4:00 ish at the Pinellas Park, FL store, I again ... 

Chrysler Group LLC
Bobbie Morrison ****Executive Complaint**** My name is Bobbie Morrison-Lang ... 

Food Network
Anonymous Go from last year up to now listen to what she says an you  ... 

Dick's Sporting Goods
A concerned citizen My son worked at the Dicks in Carmel Indiana. He filled out ... 

eBay, Inc.
Anonymous Cody Anderson, come on, get your employees to straighten up ... 

Wells Fargo & Company
pissed I've tried repeatedly to have a false report deleted from m ... 

Groupon, Inc.
Liz i just want them to stop emailing & texting me. It's be ... 

Dish Network
Cindy Sines I would like to talk to someone about my bill this girl I t ... 

Paypal
Toccata For the last transaction I will give no stars. Transferred  ... 

Victoria's Secret Stores, Inc.
M. Ward They only hire trannies.

Placeholder advertisement