Information, reviews and public commentary for US companies

 

Simplex Grinnell

Rating
0.5
Web
www.simplexgrinnell.com
Address
4602 S 36th St
Phoenix, AZ
85040-2904
County
Maricopa
Contact
Joe Nowikowski
Role
Manager
Phone
(602) 243-6700
Fax
(602) 243-6111
Annual Sales Est
$114,450,000
Employees
150
SIC Code
5063
General profile image

Veronica Biehner - 2 y ago

0

Hello. In March of 2017, the alarm system in the low income housing building I manage started having trouble alarms sounding regularly. I called Tyco SimplexGrinnell to try and figure out what the issue was. A technician came out and was here for less than half an hour to look at the system. he was unable to see what was causing the alarms to go off but thought it was miscommunication between the power control and the alarm panel and suggested replacing the power control. He said he would email me the estimate information for the replacement of the power control and then left. A week later I received an $800 invoice for the work done. I spoke with 3 different people about the fact that no work was done and I have still not even received an estimate. It is 3 months later and I STILL have not received an estimate for the work to repair the system, have not received any calls to discuss this incredibly high bill, and continue to receive statements. I call every time a new statement is received, but it seems unlikely I will get any resolution for the trouble alarms, which have not stopped going off.

General profile image

Rick Sharp - 2 y 127 d ago

1

Mr. Nowikowski,

My name is Rick Sharp and I am the Facilities Manager for James Island Christian Church and James Island Christian School at 15 Crosscreek Dr., Charleston, SC 29412. I am contacting you to express frustration on behalf of our staff in dealing with SimplexGrinnell about mandatory upgrades in our school, and needed upgrades in our church building. Your representatives have not communicated well with us, and we feel as if they are being less than forthright in this process.

Due to outdated equipment in our school building (equipment we lease and do not own) we were informed by SimplexGrinnell that it was mandatory that we upgrade. We took action immediately to get a representative to our location and assess what needed to be done. This process began in January and to date we are truly no closer to a resolution than we were then.

We have received conflicting quotes, and have found it difficult to impossible to get straight forward, basic answers to our questions.

Our contract with SimplexGrinnell expires next October (2018), and based on our experience with your representatives not placing value in us as a customer, this leaves us seriously considering other companies that will provide better service. As a last resort of our good faith to continue our relationship with SimplexGrinnell, we ask you to coordinate a meeting for us with the highest ranking representative in our area before the end of this month in order to finalize our needed upgrades.

Thank you.

Other Reviews & Comments

Outback Steakhouse
William Sweet. we eat at the restaurant in Kennewick Wa and when we asked  ... 

24 Hour Fitness
Karen Difrummolo I joined the Bayfair and Washington 24 about 2 years ago. t ... 

Dollar General
Anonymous The store in Rising Sun IN is DISGUSTING!!! The new manager ... 

Circle K Stores
Anonymous So, I was at Circle K 2703447 at about 12:15 pm on the 22nd ... 

Hyundai USA
Catherine Who do I have to talk to in order to get resolution to my i ... 

Fox News Network, LLC
To, for just say yo Typical lame reply from the left. You're so stupid you don' ... 

Priceline
Salvatore Priceline is the best, I worked with them and I learned tha ... 

Wal-Mart Stores, Inc.
Linda I have shopped at WalMart's and Hypermarts in just about ev ... 

Town & Country Ford
Michael Williams July 18, 2019 in had a 10:30 appointment at town country Fo ... 

Chrysler Group LLC
Adrienne Anderson Adrienne Anderson

Netflix
Butch Lyon Why would Netflix take an excellent series, "Designate ... 

Dish Network
Mark L. Ravenna oh. Thank you for the wonderful service I received from Erin wh ... 

Church's Chicken
Sue Wrongheaded!

Uber Eats
Anonymous I need the number for corporate

Wells Fargo & Company
Barry Bielmeier Wells Fargo Private Bank in Tucson, Arizona is the trustee  ... 

General Motors
Brian Murphy I recently bought a gmc 2018. Worst mistake i made. When th ... 

Food Network
Joanna One cannot change anyone's mind with a presentation of fact ... 

TGI Friday's
Anonymous Had terrible service on camp creek manager came up.to me sp ... 

Starbucks
Fran Vasquez I Just want to tell everyone to go and buy your starbucks d ... 

Barnes & Noble
ANONYMOUS. You now full will, in what I mean anonymous.

AT&T
Erika S. Im May 2018, we bought a phone and added a new line in the  ... 

Instacart
Marie B Armstrong ANYONE who delivers groceries :

Ashley Furniture
William morgen I purchased furniture 2 years ago and warranty and recently ... 

United Airlines
Anonymous United airlines is the worst. They changed both of my fligh ... 

Subway
Francine Every time I go to Subway that Nicole girl sitting down wit ... 

Rite Aid
Tammy Miglionico I transferred my scripts 7 times & I still dont have my ... 

The Directv Group, Inc.
Fazoobegirl Consumers who are paying for television service should NOT  ... 

Murphy Oil Usa Inc
Michael Morgan Was at their location in Savoy Illinois today 7-22-19 at 16 ... 

Chick-fil-A, Inc.
Sue NO LONGER HANDICAP FRIENDLY!!

Buffalo Wild Wings
Barb Bratton ordered food to go. When I got there both orders were screw ... 

U-Haul Rental System
William Stay far away from uhaul they are screwing people over. I r ... 

T-Mobile USA, Inc.
Brian P Hatcher Sr. Hello, T-Mobile!! I Received "A Billing Statement" ... 

Giant Eagle, Inc.
Glenn R. Friedman I am a regular customer at the Giant Eagle in Warren villag ... 

Lg Electronics USA
Anonymous Terrible service is horrible been without refrigerator fo a ... 

Six Flags
Anonymous well that's just whining. Even patrons know that you are go ... 

The Home Depot, Inc.
Bob Glenn

ESPN, Inc.
Richard Your show around the horn has become very irritating based  ... 

Capital One Auto Finance Inc
Anonymous Finally! Someone who actually gets it! People have to pay a ... 

Family Dollar Stores, Inc.
Anonymous Im tired of going in your Lansing Store on South Penn and t ... 

Alabama Power Co
Eyes wide shut Struggling Mother of 4 ,

Facebook
Boycott facebook Fuck Facebook and the idiots who work there. The are all co ... 

Lowe's
Rick Cin we began a project on April 26th for new siding and roof on ... 

Home Depot
Gary O I ordered a riding lawn mower for my son as a gift. I order ... 

Jo-Ann Stores, Inc.
Anonymous Your customers are getting nastier and nastier every time y ... 

Circle K Stores Inc
Richie Boi I will be boycotting Circle K at all cost now. I didn't rea ... 

American Airlines
Anonymous How do you report a employee of yours that is robbing you b ... 

Amazon
Brian So tired of Amazon taking money from my PayPal account when ... 

Vivint
Terry Nicholson I had Vivint in Atlanta with no problems at all. Now I have ... 

Burger King Worldwide Inc
W.Lord Jeanie Burns, and you gave them four stars???

General Electric Company
Anonymous I purchased a dryer exactly a month ago!! First time using  ...