Information, reviews and public commentary for US companies

 

Six Flags

Rating
0.454545
Web
http://www.sixflags.com/
Address
1540 Broadway, 15th Fl.
New York, NY
10036
Phone
(212) 652-9403
Twitter IDs
@SixFlags
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MEGAN SZPER - 6 d 20 h ago

2

AS I WORKED FOR SIX FLAGS AND IM TRYING TO GET MY PAYSTUBS SINCE I NEED PROOF OF WORKING AT SIX FLAGS AND TRYING TO CALL IS A WASTE I HAVE TO GO THRU EMPLOYEE PHONE JUST TO ASK WHEN PARK IS OPEN IM NOT ALLOWED PASSED SECURITY GATE BECAUSE MY BADGE ISNT ACTIVE BUT YET I NEED THIS INFO SIX FLAGS GREAT ADVENTURE IN JACKSON NJ I LOVED WORKING FOR YOU GUYS BUT THE PAY WAS HORRIBLE AND WHEN I GAVE 2 WEEK NOTICE NOTHING BUT IGNORANCE IM NOT SORRY I WAS WAS OFFERED A WAY BETTER PAYING JOB AND I WOULD OF STAYED AT LEAST 1 DAY A WEEK IF I DIDNT GET TREATED LIKE I WAS A OUTCAST .... POINT BLANK I NEED MY PAY STUBS

Flagged for review. 
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Akeisha - 13 d 10 h ago

0

My daughter attended the park Saturday along with another friend. Upon approaching the entrance, she was stopped by a ticket guy who signaled a security guard to ask if she was allowed to have on a shirt. It was a shirt that wasn't disrespectful in any way. It was not vulgar nor pornagraphy. It showed the backside of a rapper Nikki Minaj but no explicit pictures. She said the security guard pulled her to the side. He told her she would have to put on another shirt. My daughter asked if there was a complimentary shirt she could put on but was ignored. She asked again and the security guard asked someone else. They told the security guard that he could probably find another shirt at a different location in the park. The security guard said he didn't want to walk that far and proceeded to take my daughter to the gift shop where the cheapest shirt there was $17. He told her she could use her membership to get a discount but the shirt still rang up the same. Hmm sounds like six flags needed my teenage daughters money pretty bad huh?! She said the security guard then stood outside the bathroom and waited on her. She said she felt like crying, she was embarrassed and felt as though she was a terrorist. After changing shirts she had to walk back to another location to get a ticket for her shirt to pick up later. I don't appreciate my child being intimidated by someone older than her and bullied into spending her money. Furthermore buying the shirt left her without anymore money to buy beverages to hydrate which is also a health concern for me. I would suggest you prep your staff on how to handle these situation. Not every child is there trying to cause trouble. All my child was doing was TRYING to enjoy a Saturday with her friends but it quickly got interupprted by a rude son of a bitch. This is poor poor customer service and a form of bullying. If I had a name I would definitely put it on here but for now I'll be sure to send my complaints to the highest person in charge and spread the news on how my daughter was treated. I also contacted Fox 4 news because there's no telling how many other innocent Mike mannered teens that have been scared and treated as if they're nothing.

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Anonymous - 14 d ago

Can you please put in a rapid river at Hurricane Harbour just like Aquatica Orlando!!!!!

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LaMont Lankford - 19 d 15 h ago

2

I visited Six Flags with a group of USA Boxers that I recommended to the park. While at the park my phone came out of my cargo shorts pocket and drop right before you come in to get off the ride. After getting off i reported it with lost and found and i went back to the ride where it fell out and I could see it right next to the fence, and it's not like I didn't know where it was i could see it and my wife even called it and we could hear it ringing. I fill as though I shouldn't be treated like a kid by some kids, mistakes happen and I knew where it was. Whats wrong with having some one come to help me. There was maintenance guys walking around and where it was it would take 2minutes to get it, but now I'm waiting and they don't know when anyone will do a sweep to retrieve it!

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lamont lankford - 18 d 19 h ago

feel!

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Anonymous - 35 d 21 h ago

Electric shock..ride not grounded..Went to 6 flags new england yesterday and after leaving the blizzard river ride with damp clothes, took my 2 small children to Taz prop delivery ride. Recieved electric shocks and tried to get off tide. Young girl working ride didn't seem to know what to do. I told her close the car. I wanted to follow up today to make sure it was addressed however, I have been on hold for 1 and half hour and still holding on customer relations no. NOT GOOD! I don't want anyone go get hurt. That's why I'm still holding...

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Hwadache/Migraine - 41 d 11 h ago

0

I am so frustrated with six flags. All I want to do is change my payment option, as my card was compromised. I can't get into my account. My daughter. Opened my account with her e-mail, so I can't change e-mail. Then I 've tried various old phone numbers, they don't work.it's been years since I 've opened the account. And I can't change my phone number. This is insane I've been working ib this for over an hour. I got to chat and thought all is well but NO!!! They want phone numbers, e-mails,account numbers, etc. All original. Sorry but its been a long time ago. Maybe they just want me to cancel all my membership. Headache/Migraine. Who would like to pay my memberships, Yes someone wants into my accout. And now I can't even get into chat, thank you very much. I'm done.

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Frustrated - 55 d 19 h ago

0

As many other complaints on this site, I have had a nightmare of a time trying to reach anyone via phone at six Flags. From my local Six Flags, where there are loops of options that take you only to the suggestion of going to their website. Personal contact via phone is possible. Then I called a corporate office in Texas, and another in NY. Both just threw me in a general mailbox. What a way to treat your customers. I hold 5 season passes and will be canceling. Per suggestion of others, I will be changing my credit card info as they seem to also like to keep charging even after one cancels their membership.

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jan Gray - 45 d 18 h ago

Gosh, for them to keep charging your credit card is terrible. yes, ask your credit card company for a new card OR,do as I do with American Express, I put an alert on my card for a particular company so the company cannot charge anything to my current card.

American EXPRESS is a wonderful company, and it is always looking out for its credit card customers. When I went out of state and used my card, while in the process of charging something, Am. Ex. called me on my cell to ensure that I was using the card and to ensure it was not being used fraudulently. Once, when I traveled out of the country to Ireland, I called Am. Ex. ahead of my trip to let them known I would be using it in Ireland.

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Frustrated - 55 d 19 h ago

0

As many other complaints on this site, I have had a nightmare of a time trying to reach anyone via phone at six Flags. From my local Six Flags, where there are loops of options that take you only to the suggestion of going to their website. Personal contact via phone is possible. Then I called a corporate office in Texas, and another in NY. Both just threw me in a general mailbox. What a way to treat your customers. I hold 5 season passes and will be canceling. Per suggestion of others, I will be changing my credit card info as they seem to also like to keep charging even after one cancels their membership.

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jan Gray - 45 d 18 h ago

Gosh, for them to keep charging your credit card is terrible. yes, ask your credit card company for a new card OR,do as I do with American Express, I put an alert on my card for a particular company so the company cannot charge anything to my current card.

American EXPRESS is a wonderful company, and it is always looking out for its credit card customers. When I went out of state and used my card, while in the process of charging something, Am. Ex. called me on my cell to ensure that I was using the card and to ensure it was not being used fraudulently. Once, when I traveled out of the country to Ireland, I called Am. Ex. ahead of my trip to let them known I would be using it in Ireland.

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Stephen Underwood - 46 d 10 h ago

0

To Whom It Does Concern:

Hello, Six Flags over America Team! I send you greetings from Washington, DC. My name is Stephen Underwood and I am the father of six children. I am also the father of a young 20 year old son named E'stephian Underwood, II and we also have another younger son named Noah Underwood, that works for you all too. My wife and I had an incident today while dropping our other son off today on Wednesday, July 5, 2017, at 3:00 pm (EST). My wife and I had to drop our other youngest son off who is Noah Underwood for his time to work at 3:00 pm (EST) today and our other son was in the car with us E'stephian Underwood, II. So, while we were dropping off our other son Noah Underwood for work and my wife wanted to go into HR to get some paper work stating that our other son E'stephian Underwood, II no longer works there for our records because I am a veteran and on the Housing Voucher program in Washington, DC and we needed to have that particular paper work stating that our son no longer works there anymore. So, My son (E'stephian Underwood, II) and I are in the car waiting for his mother to come back out with the necessary paperwork that she was needing to get to submit it to our housing voucher representative of DC. But while we are waiting in our car me and my son E'stephian are having a father and son talk and I am asking him if he missed working at Six Flags and he states to me. Yes, Dad, I do miss working here because it was teaching me new things and especially how to work with different kinds of people and even difficult ones who are hard to get along with and even some irate customers too. I am in the front seat with my eyes closed and we are talking next thing I know is he is no longer talking so I turn around to see what's happening he's being pulled out of our car and his car door is flung open and then the passengers side behind me door is flung open and then my door is flung open as well. Then I have a so called security guard personnel person standing hollering at me and even cursing me out. Then I told him do not be cursing at me I am a veteran and served in Desert Shield/Desert Storm. Then this young man on my side continues to proceed to curse at me and there was no reason at all for them to treat myself and let along my son the way that they did on today while we were just there to drop off my other son Noah Underwood for work. Then when I proceed to tell the young man on my side of the car that I know the 26th Delegate of Prince George's County, Maryland then he gets slick mouthed with me and says, "Oh, I know him too." But then he tries to insult my intelligence trying to be smart and saying, Oh, I know his name too. Then he tries to ask me so since you claim to know who he is then who is he. Then when I go to tell him who he is then he attitude changes when I tell him it is the 26th Delegate Tony Knotts, he changes his tune then and gets quit. But the whole thing of me contacting you is that ever since my son E'stephian has worked there he has gotten nothing but harrassing and threatened by other co-workers that he even works with while being an employee there. And for what happened today concerning me and my wife's son it was totally uncalled for and truly bothersome to say the least. The managing head of security in charge just up and grabs my son out of our car and without any probable cause and then not to tell me or his mother where they were taking him. Then when we go in to find out where they had taken him then he tells us after the fact. When he did not do his job professionally nor according to the law or even the by-laws of Six Flags of America by telling me and his mother initially where they were taking him and even why they just come upon our car and snatch him out of our vehicle and then not to tell us why they are doing what they are doing and where they are taking him too. This was totally unprofessional on today of what me and my wife experienced and even what our son E'stephian is experiencing. Our son E'stephian is in therapy with Dr. Rhonda Wells-Wilbon, who is helping him coop with abuses from his childhood and now he is in the DOC (Department of Corrections) facility in Upper Marlboro, Maryland treated like a common criminal is uncalled for and was truly unnecessary to say the least. We have already contacted our lawyer, Dr. Rhonda Wells-Wilbon and the 26th Delegate Tony Knotts to getting him involved in this matter because for them to treat our son the way that they did today and then to treat me as a civilian and one who has served this great nation. This was totally unacceptable today and you all will be hearing from us. Even if I have to contact the local news stations of letting them know how your HR and so called professional staff treat its local citizens especially ones who have served this great nation of ours. Truly totally unacceptable from a concerned father and serviceman of the U.S. Navy!

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Anonymous - 46 d 18 h ago

Yesterday July 4th my family decided to visits six flags upon our arrival we went to the season pass section to print our cards. We were told we had to wait because our cards were not activated after about a five minute wait we proceed to know the door and ask is there any issues, the worker proved to catch a attitude and tell us the same thing our card are not activated so this will take time they are trying to print our cards, this seemed very wired because our bank account was already charged and this never occurred when we purchased our other two season passes. After 20 mins go by we are still standing in the hot sun, with a crying baby and other frustrated children we begin to know the door again and ask what's the issue. Another man came out and identify his self as loss prevention and began to ask my husband for his id and credit card to verify it was not theft, we were the only young black people there at the time and nobody else had to go through this, so we asked why out of everyone we have to show id and credit card and if this was the issue why have is waiting almost over fourth minutes in the hot son with our children. We proceed to show them the credit and Id to sure that the card did belong to my husband. We were embarrassed I never felt so humiliated in my life. Security was called. We also gave reports to guest services and also to the security. We spend our money just like everyone else a season pass is not something cheap, and we should be treated with equality and respect as black people, and not be labellized by the color of our skin and being treated like criminals. I did not enjoy my day and I'm very hurt by the way my family and I were treated, I do not think I will ever return back

To six flags, very disappointed

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Katrina McGhee - 49 d ago

1

There is nothing better than being forced to leave the park cold, wet and hungry, especially after you spend hundreds on premium food passes (a total of 6 passes). On top of being season pass holders we also hold premium food passes;while visiting Six Flags New England we were made to learn the hard way that all parks do not hold the same policy when it comes to dinner hours. When we purchased the passes online it was advertised that we had until 30 prior to park closing to eat dinner and not the 8:00pm time we were told when we attempted to eat at 8:15. The park closed at 10pm so we were under the impression that we had until 9:30 to eat dinner. So when we were told that there was nothing that could be done to accommodate us and that any food that wasn't sold last night would be charged as waste we were very upset and disappointed. When I asked the manager (Carl Fancy IV Supervisor since 2011) why he could not count our meals as waste as a way to override the "system" I was told it does not work this way. We were not asking for handouts the food package was something that we paid for so we didn't have to worry about having extra money while in the park, or having to find something to eat after leaving the park. So after standing in the rain at guest services for 30 mins for a manager to come and being told sorry not sorry and then having to find a place to eat (Luckily this time we traveled with money) and then make the hour and a half drive back home talking to the manger felt like a slap in the face. He showed no concern about us not being from the area, not having anything to eat for dinner, or even the fact that this was a paid service. You advertise the service as one that could alleviate any stress of going to the park when it comes to eating and that is what we did. We went into the park the kids ran to their favorite rides, slowed down enough to stop for a snack and starve for dinner. This situation makes question my loyalty to a company that is not loyal to its customers. I do not think I will be returning as a pass holder next year after this experience. It's sad because my friends and family really enjoyed taking advantage of our passes and spending time in the parks.

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Robert - 63 d 2 h ago

1

This year your park here in Saint Louis has gone down hill. They can't keep attractions open as you check the app and it's the same attractions over and over. You write to the park they reply they are closed due to safety issues. Ok well if that is the case pull the attraction and replace them. Guest pay good money to come out to the park and get tired of hearing the same B.S. why these attractions are closed. If you can't maintain the park shut it down or sell it. Then go back to how the park operated first come on concert tickets stop with reserved seating.

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Therese Mangham - 219 d 19 h ago

0

Two years ago my fiancee, Derek Patterson decided that me and the kids could get season passes to Six Flags. A month later he was diagnosed with Pancreatic cancer. I became his caretaker and at that point had no use for the pass. Six Flags would not let me cancel the membership and a few months later he died. The card we used at the time was his American Express. I tried explain to Six Flags the situation and that I could not afford the membership because of the circumstances. Now, the have this in collections for over $1000 dollars that I can not afford. Wow what company. Signed totally disgusted by the lack of compassion.

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Geezy the Snowman - 72 d 15 h ago

0

Cancel the card next time homie.

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DDTheWanted_x - 5 y ago

At six flags and I'm really happy :) @sixflags :D

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An idiot caller - 89 d 15 h ago

You are an employee! And an idiot!

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Grandma J - 2 y 226 d ago

0

I signed a contract last year...but they keep charging my card. Closed the account. This is ridiculous! I wanted to sign up again but this is awful. No numbers to call anyone. Customer service sucks!

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Anonymous - 2 y 138 d ago

0

I could not agree more. No wonder they keep going bankrupt!!!

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JD - 219 d 18 h ago

0

**No Corporation has "customer service". They hire a answering service company to handle all customer calls. All one gets is the "run-a-run" bs.

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Ricky M. - 89 d 15 h ago

0

That is the exact point I was on here to make! Its really hard to speak to anyone via phone and when you do a lot of work looking for a customer service phone number you get a high school child with problems answering your questions and/ or gives you canned answers! I tried calling the Headquarters phone number (hidden) and you have to leave a message on their voicemail and hope they call back...a week now and no call back. You can guess a name and input into the voice prompts! How does a company make it with such un-American service? We will stop going!

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pennyandlogan888@gmail.com - 105 d 18 h ago

1

My child has worked for your company for 2 years now. I would appreciate an email in regards to the rude and disappointing behavior conducted towards her. She works in the Massachusetts location. My email: (hidden)

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tiarra.hunter@yahoo.com - 120 d 13 h ago

For spring break I attempted to go to six flags great adventure in Jackson New Jersey, and I looked online on Monday 4/17/17 11pm for the next day Tuesday and I saw that it was opened so I planned my trip from port authority that Tuesday. When we got there we had to take the bus to a cab station that took us to the park..to our surprise the park was closed and we had to go to the employees entrance to confirm and make sure it was no mistake after waiting on a line of like 10 or so customers the security lady told us it wasn't open and we should write am email to guest relations. So maybe next time I feel that six flags should update their website often as possible a lot of money spent for a waste and we love six flags but that wss a terrible experience to have the look of disappointed kids looking back at you.

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Fee - 126 d ago

where can i get discout coupons

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Denise Jackson-Kelly - 131 d 16 h ago

0

I am very upset I just want money back i spent and I will never go back to these parks again. Give me my money back and we are done. Six Flags America is so ghetto

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