This park in New Jersey is one of the racist parks ever ....First of all after kicking my kids off the line at skull Castle ....and kicking us out for complaining.and then trying to take my phone out my hand and my badge .....And TELL ME THAT YOU HAVE THE RIGHT TO KICK THE ONLY 2 BLACK KIDS OFF THAT RIDE ....FOR NO REASON
I ASKED THIS 3 GUARDS FOR THERE NAME NEVER WAS TOLD BUT I HAVE PICTURE OF THE THREE ....THE 4 GUARD RAN AWAY .....SO I HAVE 3 PICTURE OF THESE RACIST GUARD ....I WOULD NEVER GO BACK WITH MY KIDS AND IF I KNOW THIS I WOULD NEVER EVER CAME THERE ...IF I KNEW U PAY THAT MUCH MONEY AND SELECT WHICH BLACK KIDS CAN RIDE ....YES AND THEY TOOK A PICTURE OF MY I.D OUTSIDE OF THE PARK WITH THERE PERSONAL PHONE SO I TOOK PICTURES OF THEM ...ALL THIS MONEY FOR THIS NASTY ASS GUARD AND NASTY PEOPLE WORKING THERE AND YES MY BOY ARE OVE 48 INCH AND ONLY 10 YEARS ... AND THE ONLY REASON WHY I GOT MY KIDS AFTER THEY WAS KICKED OFF WAS BECAUSE THIS PPL FOUND THEM AND CAALED ME .... COULD YOU IMAGINE HOW I FELT STANDING AT THE EXIT OF THE RIDE WAITING FOR MY BOYS TO GET A RANDOM CALL FROM SOME STRANGER ...THAT COULD OF HURT THEM....YES I WILL BE CONTACTING MY LAWYER AND THE COOPERATE OFFICE WHICH IS IN NEW YORK
Actually it is called Skull Mountain you moron. If you are going to be a winer baby get the name right
I was going to work at six flags at Gurnee Il. I got the job paid for my uniform went to discovery and was told that someone would call me to let me know my schedule. I left numerous messages looked at my schedule wasn't on it finally went down there someone finally called me on Thursday and wanted me to come in for team meeting on Saturday I said no I haven't heard from anyone in over a month I went out and got a different job. I asked for a refund for the uniform that I never wore and they said no what a horrible place to work In the first place with all the money they make why should you pay for a uniform they should be provided. The supervisors are very rude the parks are way overpriced parking is 30.00 a car would never go there
I took 8 kids to six flags discovery kingdom in Vallejo this past weekend. as we stood in line an ignorant Racist woman called my kids and I the N-word because my nephew apparently cut in front of her. I immediately went and told one the attendants at the ride to get security and get her out of the park assuming they had a basic no tolerance policy for this and realized the potential blow back - several families heard her yell it out.
To our surprise a couple of hours later my nieces stated that they ran into the same woman again while waiting in line for the bathroom. The woman and called my 17-year-old nieces horse faced N word. When security was called over to the 2nd interaction with this woman they took the side of the women and said my nieces were causing problems and ended up kicking my niece out of the park.
I've called the actual park as well as the corporate office of Six flags every day since and can't get a callback. I actually spoke to what I thought was a very kind and understanding representative at the corporate office on Monday immediately after the incident and he promised to get my info to the right person and promised a callback. I haven't heard back at all. I've left 4 messages to no prevail. The lack of response tells me that racial slurs and mistreatment of your MEMBERS or anyone for that matter because of the color of their skin is not a priority of yours or something you take seriously. If it was you would be responding to the many claims I've read on this feed including my complaint with concern and attention. This is unacceptable !!!
Six Flags is an extraordinary place. The rides, the laughter, and the friendly atmosphere there. BUT THEIR FOOD! One it is overpriced, two I got ripped off, THREE IT GAVE ME FOOD POISONING! I would like to inform everyone, if you had the Turkey Leg from J.B. Smokehouse Barbeque; then get ready for a hell-storm, in your stomach! (Six Flags Over Texas)
Purchased invalid gift card from Walmart in Ontario,California. Tried to call number on receipt but because card is invalid, you can't reach a live representative, report it stolen or lost, or report the fact that the card is invalid. Tried to explain to manager that the card was invalid but she just said can't give you refund and left. She couldn't explain why the card didn't work, what I needed to do to get refund, or who to speak with. It was very embarrassing due to the fact that the employee allowed the line behind me to build while the other employees watched. Apparently, you don't have to do anything as an employee at Walmart. Very rude and disrespectful. I will never purchase a gift card of any kind at Walmart. And right after I made the purchase of the gift card, was then told no refunds. Not before, but after purchase which almost felt like I was being scammed. Now I'm still waiting to speak to someone about my refund. Worst store experience ever, and of course manager did not have on name tag.
This year I'm blowing the whistle about the SEXUALL ASSULTS REPORTED, at the fright fest event , in Vallejo CA. The STAFF AND event TEAM hired a bunch of PERVERTS, I am a grown woman , And so is my friend who also experienced this horrible discusseding acts, that the theme monsters did to us. I have a consumer complaint report . And I will be contacting all the local TV news channels .
I will join you in this venture. we also have complaints about the hired on staff this year and are seeking legal action. let me know if you'd like to blow that whistle together!
Broken down rides, lack of empathy, families waiting for hours for inoperable attractions. They sell you products/services they can't deliver. Spend $330 during rare aligned quality family time only to be wasted by this dump. My son bought a toy only for it to stop working 30 minutes later.
Astroworld #1 in the World
Where do I start... I'm thinking about social media reviews for starters but becau
This is truly unbelievable that I can not get someone on the phone!!!!! I have purchased season passes for the last 8yrs EVERY YEAR let alone the obscene amount of others and you can't have/ put together live customer service representatives to take care of certain issues RUFS..theres 3 options!!!!! U don't think there's more reasons for calling then your ridiculous options available??? I will not b purchasing my 4 season passes and spending my $200-300 AT ABSOLUTE MINIMUM A month at ur Jackson nj location again. I HAVE A SERIOUS ISSUE AND CANT GET ANYONE ON THE PHONE ...UNREAL. WHAT R U DOING W/ ALL THE $ THAT U CAN'T AFFORD LIVE CUSTOMER SERV SERIOUSLY
People actually answer you ?!?! I can't get passed the machines !!! Or the ringing .
I and an close personal friend went to visit Six Flags recently for Fright Night near Bowie Maryland, I was simply appalled at one of the shows, it was all about death, murder and killing the last person standing. The show was the most violent I have ever witness in my lifetime of 63 years of age...It was pure violence with chainsaws, knives, and guns. There was not one artistic or creative about this show just pure violence and killing eachother off with the host of the show encouraging the violent acts. The worst was about the children that were in attendance young as 1, 2, 3,4 with their parents despite the program stating that the show was intended for mature audiences only. No employee of the park ever monitored or rstrict the admission of the kids there. It is not rocket science to realize the impact that these violent images would have on kids with developing brains. Is this what our country has come to? I think the corporation of Six Flags should have some responsibility for its shows, I do not know if they are even aware of the extreme violent content of these disgusting shows despite the spirit of the season of Halloween. I thought this to be a family park?
Two weeks ago I called to see if I could do the free upgrade to Gold over the phone and was told very specifically to call on the 28th and it could be done . Today I called and am being told that it can't. I don't understand if it's free why you can't just process it. You are actually experiencing a cost for me to come into the park, work with someone manually, to then just turn around and leave and not making money in any way. I'd think processing it online or over the phone would be less of an expense. If I can't get this resolved it's unlikely I'll be a season pass holder again, even though I've been one for years and for years have come into the park to process, but just can't this year.
If you have lost your pass, you want to reach out to someone who can direct you on what to do. You call the Six Flags phone #, and get no assistance - instead you're directed to the website...which doesn't provide the help you need to know what to do. The customer service offered by Six Flags is no customer service at all - but a big circle and a waste of time. Why have a phone number, if there is no one at the other end of the line who can offer any assistance? Worthless. Six Flags should be ashamed of themselves for not providing their customers with the real time help they might need. Utterly terrrible. I give Six Flags ZERO stars.
because they have no time to talk to their customers they don't care as long as they have your money they could care less about you
Six Flags is the biggest rip-off and they constantly are screwing people around
Absolute worst customer service. St. Louis guest relations member Bonnie hung up on me after I asked her to look at their web site which had inaccurate information.
I went to visit the 6 flags in Gurnee IL yesterday and they gave me the run around to get my cups from my dining pass. I mean nothing was communicated well I also wanted to add a dining pass to my son's account and I asked member services they told me to go somewhere else and then everyone told me to go back to members services they can help you with that. I'm very pissed at this point
The worst customer service period.
I lost my phone this past Sunday on a ride. Yes it was my fault. I get that. But why have a service (chargerback) to give false hope like they are looking for your lost item when in reality, no one has looked for it yet. That's what their incompetent supervisor in the lost and found Dept has told me. I have done the Find my Phone app and seen that it has moved around including inside the front gates where security is located? Also the park is now closed during the week, I am wondering why an employee cannot go in and search. The supervisor told said that all of the ride supervisors have OTHER full time jobs so it is now a waiting game as to when someone can go search. What if it rains before then? Will Six flags replace my soaked broken phone? About to threaten to take them to small claims court if an employee doesn't get out and search for it today. Good luck to all of you also struggling with their customer service...
I have patiently waited for two weeks for someone to contact me about a ride service member endangering my 3 year son while on the ride. Not only did he attempt to hurt my child he broke my phone in the process .I have left a voicemail on the managerial voicemail and I have still not got a call back. If the safety of their customers does not matter then this is not a park I would like to visit. Six Flags Over Georgia I expected more.
You have the worst customer service I have ever dealt with. Besides being high on drugs, they were rude and not willing to help with my problem. They wouldn't get the supervisor and when they finally did he was no help and rude also. I will never buy a season pass from such an unfriendly company again.
is six flag on central Ave MD open tomorrow?