Information, reviews and public commentary for US companies


Sony Corporation of America

550 Madison Ave.
New York, NY
Kazuo Hirai
(212) 833-6722
(212) 833-6938
Twitter IDs
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RDRNR - 25 d 8 h ago


i will never buy a SONY product again. the customer service is horrible and i have a broken product 2yr old that is out of warranty. the product can not be repaired because they dont have the parts. they couldnt do anything offered me nothing and told me i was SOL might as well BUY another. SONY are you kidding as big as you are i cant believe you would screw me for $60. Its OK after reading reviews i am not the only person that is not happy. If you dont do something to make the customers happy you are going to lose us. Not even Playstation will save you, forget TV's and computers

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Sabrina - 19 d 7 h ago


Trust me I totally understand how you feel I am on your team all the way I sent my son system in for repair and it's like they just kept it they told me they delivered it back to me but of course I didn't receive it and now it's taking forever to try to get a resolution for it just horrible service

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Mark - 9 d 4 h ago


I am English and Sony are no better here. I am having problems with a PS4, but customer service is none existent. Like you would not buy Sony again

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Sabrina - 19 d 7 h ago


I wouldn't ever advise anyone to purchase anything from Sony. My son's game was malfunctioning over two months ago and I sent it in for repair but it never returned. I called and filed a claim and I have been given the run-around ever since. You never speak with any American associates and everyone just tells you the same thing over and over again. I don't understand this I sent the game system into them in good faith and my son has been without this system the whole summer almost and I think this is very unfair to do a child the way that they are doing.

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Harold P. Voyles - 19 d 9 h ago


Gentlemen, how can a classy corporation sink so low that you encourage and endorse pedophiles abusing children? Of course, I'm referring to the remark by the actor Peter Fonda. Is your company going to release this pedophilia advocate's most recent movie? Are you going to apologize to all the parents in America for this idiot's remarks? I don't think you give a damn, but I do. The boycott is on. I have many friends and acquaintances who are baffled by your company's silence on the matter. What do you say?

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SB - 20 d 7 h ago


Sony is by far the biggest cash cow,customer service is really bad and they speak bad english as well as giving poor help.I had too replace a 400 dollar console because of the constent crashing,it says update you do it then crash you report nothing gets done.Call customer and they tell you its not a sony problem-really,every time it crashes it says you need too update software update what-been there done that.And yes it crashes even when using internet-in short we spend big money and you offer nothing in return when you screw things up,

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KEVIN HERAUF - 26 d 1 h ago



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Anonymous - 38 d 15 h ago

Good Morning NYC Chappaua Sony owner my x husband john a rinaldi used to driver for DHL and deliever to ur location including chevy chase..sandra lee and Clinton's..i known chappaua i grew up in new rochelle. Ny and know Sal Abbatta..PR recording production co of Lehman College..been traveling america as a hunted human being by phony christians that i went to church with for 30 years..look up my Linken my credit I've spent last 1 1/2 years in Calif..negatively with alot of criminal activities against New York needs to know those afflicated with NYC w 51th st.....know mgr of madison sq garden..up ur creditabilty as jo lopez paid for a murder hit on my life as to disrepect my 12 yrs old daughter brianna on i rescued from being sexual assaulted from Washington dc...against birth parents...boycot for reputation and association for recording records gang leader Lisa Lisa Cult Club..of homeboy homegirl and those that don't present themselves in good honourable public judge jennie pirro and CNN of hollywood Vive defended their image..a diva from the 70's..currently transformed not by gender of transgender to dude..TRIVA.Tuesday with number DJ Frankie PEEP..and Tony Amato..and New Jersey Housewives..personal associates in varies ways

Visit Aruthur Ave BX.NY..mention my grandparents name Jocomo Ceasar and Lucia Lefrie Medaglia 1892 M.A.F.I.A..mother and father in america who build Harlem.NY 125th st NYC..get a great seat

Namesake.Lucia A. Medaglia

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Mark porter - 60 d 8 h ago

Sony entertainment has camel jockys as their tech support? Hey camel fucker i have an idea, how about you take a shower and use deoderant after, it will make you much happier, in turn maybe you will be able to do your job correctly. Im switching to xbox live. Cant stand that sony entertainment has resorted to paying these people to just sit there and STINK!

Flagged for review. 
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Anonymous - 73 d 4 h ago

Now its been 17 Damn days and they keep telling me they need to find out whats the problem. A bunch of idiots

Flagged for review. 
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Burnett09tj - 74 d 10 h ago


I want my refund!!! It's been over 5 business days!!! Tired of hearing about a delay!!! Unauthorized use of my card!!! U guys took those purchases off the system like I asked to be done so why r y'all still holding my funds!!! I want my money asap

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Chad C - 75 d ago


As im waiting for 30 min for a playstation rep to ask them about my ps4 i paid about 400-500 to get. This is Sad. To wait an average of 30- to 45 to talk to someone that dont really want to do thier job.!!!!! Why are the games so Fragile and Cheaply made! They fixed my console but sent to my old address. I called them to change it before they mailed it off but. Becuase of sony rules you cant change your address. Sad

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Unknown - 110 d 6 h ago


So rude and disrespectful since when is it OK to hang up on a paying customer maybe a lawsuit is in order for this company

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Anonymous - 114 d 3 h ago


Unbelievably rude & totally unhelpful tech support, I literally hear employees laughing in background while I have spent all day trying to get my device to work

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RIVKA - 136 d 10 h ago


Hello I am writing this mail today because since Saturday I try to speak with someone from your service after sales and it is almost impossible I stumble on people who have a very bad connection we can not talk about their telephones cut we do not hear them it's horrible then I explain my problem I buy a bar son sony at brandmarts on 07/03/2017 and it no longer works your service told me that I had to send it back to repair I had a problem with the packaging of the product because it has a size and weight that we can not put in a simple box they ask me to go buy one at Bestbuy and you provide the bill this is not normal but after accepting because I have no choice I am told that I must receive an email with instructions to return we are Thursday I call every day for 6 days every day the same disaster to hear and every day of people who do not understand anything every day people who confirm my identity and my email address but nothing I do not receive absolutely nothing is inadmissible on the part of a house like Sony I come from France I am a customer sony since many years but I am very disappointed with your service it's a shame I hope you have a quick return from you and a solution to repair my product still under warranty


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Jeff - 152 d 8 h ago


Where can i buy the sony shaker 99. Ive always bought sony and don't want to change.

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AllieHaug1 - 6 y ago

RT @RequestBTR: #RUSHERS #Request @ampradio to play #WindowsDown by @bigtimerush!! It IS their hometown after all : D @sony @sonymusicglobal

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shadream - 6 y ago

RT @justbeingdenise: @Crackle & @Sony - We NEED a 2nd season of STAR-VING! Mind blowing Hysterical madness!! @imcorinnemec @DavidFaustino Start cookin' already!

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BaconBag1 - 6 y ago

So the **brand-new unreleased** @Sony Xperia J has an extremely LOW resolution of only 640x480. #weaksauce #pixelated

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cameronswendt - 6 y ago

Just ordered a @Sony Alpha a77. Can't wait to give it a try!

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yabbygabriel - 6 y ago

I Guarantee @RockstarGames will team up with @Sony @PlayStation just like the old times for #GTAV

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SparksTerri - 6 y ago

RT @imcorinnemec: @SparksTerri if you want to see more #STAR-VING you have to let @Crackle and @Sony know! they hold the keys to Season2!

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SparksTerri - 6 y ago

@crackle @sony gotta get on #Star-Ving Season are waiting!!!! @imcorinnemec @DavidFaustino

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imcorinnemec - 6 y ago

@SparksTerri if you want to see more #STAR-VING you have to let @Crackle and @Sony know! they hold the keys to Season2!

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95Network - 6 y ago

Order you #PSVIta for @SONY , @PLAYSTATION and get Madden NFL 13 (must order bundle | memory card not ncluded with bundle)

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