Information, reviews and public commentary for US companies


Sony Corporation of America

550 Madison Ave.
New York, NY
Kazuo Hirai
(212) 833-6722
(212) 833-6938
Twitter IDs
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Disappointed in sony - 11 d 8 h ago


I purchased a Sony TV about 2 years ago it worked fine for the first year a month after the factory warranty expired it went out why would anyone want to buy a tv that only last one year. I will never purchase second rate Sony products again.

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Anonymous - 28 d ago

We are on a PS4 someone hacked my son's account changed the password and then started stealing money from my bank account. Sony or Playstation has banned my son's account and holding it hostage until we pay them back all of the money we said was stolen from us. Seriously? Are you freaking kidding me you are holding an account hostage and extorting money that's it illegal as all get-out and I'm going to be blasting Sony or PlayStation or whoever the hell they think they are for the scam that they are running if I was you I would check my bank accounts make sure all your PlayStation purchases are from you. A major company like this employing people that instead of dealing directly with my bank about said charges you're going to try to be Scarface and call me up demanding that money back because you know employee of Sony what goes on in my house and telling me that someone in my house stole my credit card how dare you how dare you! We'll see how fun and talk to you are when the district attorney gets ahold of this and then gets ahold of you extortion is illegal and you can't interpret that any other way if you wanted to dispute the funds you should have did it with the bank and not calling me at 8 at night demanding the cash and then play actually said that will turn your account back active if you give us the money you said was stolen from you I've got it on recording. Good luck Sony guarantee you the legal fees alone will disrupt your mode of business because when this breaks open all hell's going to break loose! I would hate to work for Sony right now and trust me the district attorney is not going to stand for this to be drawn out for years and years and years this is going to be a quick short and sweet punch a reality for this corporation that thinks they own everything and do no wrong.

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Valerie - 28 d 17 h ago


I own an XBR-55X 900E Model TV. CASE 04124676. Since November my TV has been turning itself on by itself erratically.I have called numerous times, spent hours on the phone. I have ruined a USB stick trying to download an update. I have bought an Ethercord which did not work. The last call, I was told the update wasn't available in my area until mid February.

I have had it with Sony! When I had a power surge I replaced all my electronics with Sony products. NEVER AGAIN!!!

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joanne leone - 33 d 7 h ago


i am so thoroughly disgusted with Sony I'm 60 years old and I have over a hundred Sony products the one time that I need help I have been trying for almost seven weeks to reach out to somebody and I can't speak to anybody they can speak English I've been given nine phone numbers every time I call the phone numbers they give me another phone number I have spent countless hours on the phone trying to reach somebody and nobody calls me back I called and emailed Lisa get part who she supposed to be Sony CEO well guess what she's not with the company anymore either and I wonder why can somebody please get back to me my number is (hidden)

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Anonymous - 250 d 15 h ago

Good Morning NYC Chappaua Sony owner my x husband john a rinaldi used to driver for DHL and deliever to ur location including chevy chase..sandra lee and Clinton's..i known chappaua i grew up in new rochelle. Ny and know Sal Abbatta..PR recording production co of Lehman College..been traveling america as a hunted human being by phony christians that i went to church with for 30 years..look up my Linken my credit I've spent last 1 1/2 years in Calif..negatively with alot of criminal activities against New York needs to know those afflicated with NYC w 51th st.....know mgr of madison sq garden..up ur creditabilty as jo lopez paid for a murder hit on my life as to disrepect my 12 yrs old daughter brianna on i rescued from being sexual assaulted from Washington dc...against birth parents...boycot for reputation and association for recording records gang leader Lisa Lisa Cult Club..of homeboy homegirl and those that don't present themselves in good honourable public judge jennie pirro and CNN of hollywood Vive defended their image..a diva from the 70's..currently transformed not by gender of transgender to dude..TRIVA.Tuesday with number DJ Frankie PEEP..and Tony Amato..and New Jersey Housewives..personal associates in varies ways

Visit Aruthur Ave BX.NY..mention my grandparents name Jocomo Ceasar and Lucia Lefrie Medaglia 1892 M.A.F.I.A..mother and father in america who build Harlem.NY 125th st NYC..get a great seat

Namesake.Lucia A. Medaglia

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Anonymous - 46 d 10 h ago

It's like the bot gained sentience...

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Geordano felix - 49 d 2 m ago


when you preorder a game or a digital content , sony refuse to cancel order and refund the mony, even i still have 3 monts to get the delivery, this is not ok, and this is abuse of power and a tacti tto collect money..

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Steve Wozniak - 57 d 3 h ago


Sony PlayStation sux! They sell the worst game consoles they made sega stop selling consoles


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NoMoreSonyProductsForMe - 76 d 6 m ago


It is an absolute disgrace for Sony to be using the Richard Rogers' sublime music as the jingle in a commercial hawking your corrupt Playstation. What next? You exploiting, ignorant pigs!

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Anonymous - 145 d 11 h ago

this person name dave wheeler is avery very bad person,,

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Anonymous - 144 d 2 h ago

Hi, my name is curtis_ Whitehurst I don,t know Sony corporation of America new mailing address I sent some defectives cassettes to Sony 25 Madison avenue and my cassettes came back my replacements should have been 2 Sony Gf_x 90 min. Blank cassettes. How can I receive my 2 Sony gf_x 90 min. Cassettes. My address is curtis_whitehurst 514 Roanoke Avenue Elizabeth City N.c. 27909

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Anonymous - 145 d 15 h ago

my name us virgilio rosero,, im working is sony company with in 18 years please give advice what ican do to this manage ment in ohio before ,,his name is dave wheeler im a dusable person ,, I work ine sony Westmont and for many years then tanfer to sony niles with so many years and trhen trans fer me to pensyvania in bristor work again so many years away from my family and transfer me again to ohio ,, im am electronic technician for so many many years and keed follow where the sony electoronic goes to..he trow me like a garbage send me to doctor ,,without a doctor certicet e with ten day im terminated.... everyday is not acceptable the way and threating like that ..I don't know in that time here igo ,,human resources wont listen to me,,his name is dave wheeler he is ano hearth,,

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Kay - 154 d ago


They are pathetic. I'm trying for over a month for someone to call or email me just to answer a question. After reading the comments here I now know to keep my $ Thanks for the advice everyone.

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cathy - 160 d 6 h ago


Sony is a product I will never buy again.... I bought a Play Station 4 aka PS4 ,,it was bought as a birthday present for my son... Had it 7 months,, it went out. It's under warranty till March, then the 3 year service kicks in.... Sony won't replace it says it's a power thing inside the system went out.. Ok that system cost $300 that's messed up. No more sony products for me. Sonys a rip off

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Carolyne - 174 d 13 h ago


I have been a Sony Playstation Vue customer for a little over 2 years and mostly liked it. Location issues have been a problem off and on but can usually be resolved. However since early Friday August 24th, I have not been able to access my home location and have been redirected to a location I've never been to. Some customer service reps have tried to help (to no avail) others have basically told me there was nothing they could do and left me on my own. I am paying for and would like to access my usual channels. I was tempted to cancel and resubscribe but I suspect I would end up right back where I am now. I would really like to resolve this. I'm hoping my only solution is not to cancel completely.

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Anonymous - 180 d 8 h ago


I went to try calling Sony about an issue I had with this Sony player. When I called the number it would ask you different things then when you said what you wanted it would say I don't understand you then hang up on you. That's b.s.! If you are that lame and can't answer your phone, then don't have a number if all it's going to do is hang up on you. I will not be purchasing any more of your garbage products if this is how you're going to treat a costumer that buys your product! How sad the big greedy companies are becoming.

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Anonymous - 198 d 13 h ago

I'm soooo damn tired of this sorry ass Ps4 game!!! Every damn one broke!! My other games didn't break!! I just had my Ps4 repaired, 3 weeks ago this is my first time plugging up my game and guess what??? My damn controller dont connect to my Ps4 !!! I didn't have this problem at first!! So they fix one problem then broke another!! Wtf!! Now I gotta wait another 2 months to get my damn game back!! I wonder do Xbox have this weak ,Fragile system like Ps4 do!! Can somebody please fix this shit!! We pay 4- to 500 dollars for this weak ass system and you gotta get it fixed wtf!!!

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KP - 200 d 15 h ago


The service is the worse....they say it will take 2 weeks to repair a cellphone then I find it was fixed in one day but over 25 days sent between USA and Canada depts.....still have not got it back....talking on chat does nothing....just BS on their part -them trying to move the thing along.....They are knowingly selling defective units and then taking forever to get fixed under warranty. Sony is not the Company they used to be....I will think twice before buying anything else from them. Service should be King and they forgot about that....they just want to sell with no consequences for their faulty electronics-.STILL WAITING over 3 weeks......

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Alvining - 204 d ago


Sony SUCKS!!! I bought a $500 Sony htc-800 sound bar in April, 2017. Sent it in for repair in June and they replaced the main board. November started having the same issue and had to send it in again. And again they said they had to replace the main board. Now it's July 2018 and the sound bar stopped working for the 3rd time and I am told that the warrantee has been expired since April. I asked about some kind of warrantee due to the repairs that have already been made to the system and I'm told there is a 30 day warrantee on repairs!! It will be a cold day in hell before I ever buy another Sony product again!!

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RDRNR - 237 d 8 h ago


i will never buy a SONY product again. the customer service is horrible and i have a broken product 2yr old that is out of warranty. the product can not be repaired because they dont have the parts. they couldnt do anything offered me nothing and told me i was SOL might as well BUY another. SONY are you kidding as big as you are i cant believe you would screw me for $60. Its OK after reading reviews i am not the only person that is not happy. If you dont do something to make the customers happy you are going to lose us. Not even Playstation will save you, forget TV's and computers

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Sabrina - 231 d 7 h ago


Trust me I totally understand how you feel I am on your team all the way I sent my son system in for repair and it's like they just kept it they told me they delivered it back to me but of course I didn't receive it and now it's taking forever to try to get a resolution for it just horrible service

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Mark - 221 d 4 h ago


I am English and Sony are no better here. I am having problems with a PS4, but customer service is none existent. Like you would not buy Sony again

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Sabrina - 231 d 7 h ago


I wouldn't ever advise anyone to purchase anything from Sony. My son's game was malfunctioning over two months ago and I sent it in for repair but it never returned. I called and filed a claim and I have been given the run-around ever since. You never speak with any American associates and everyone just tells you the same thing over and over again. I don't understand this I sent the game system into them in good faith and my son has been without this system the whole summer almost and I think this is very unfair to do a child the way that they are doing.

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Harold P. Voyles - 231 d 9 h ago


Gentlemen, how can a classy corporation sink so low that you encourage and endorse pedophiles abusing children? Of course, I'm referring to the remark by the actor Peter Fonda. Is your company going to release this pedophilia advocate's most recent movie? Are you going to apologize to all the parents in America for this idiot's remarks? I don't think you give a damn, but I do. The boycott is on. I have many friends and acquaintances who are baffled by your company's silence on the matter. What do you say?

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SB - 232 d 7 h ago


Sony is by far the biggest cash cow,customer service is really bad and they speak bad english as well as giving poor help.I had too replace a 400 dollar console because of the constent crashing,it says update you do it then crash you report nothing gets done.Call customer and they tell you its not a sony problem-really,every time it crashes it says you need too update software update what-been there done that.And yes it crashes even when using internet-in short we spend big money and you offer nothing in return when you screw things up,

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