Information, reviews and public commentary for US companies

 

Sony Corporation of America

Rating
0.526316
Web
http://www.sony.com
Address
550 Madison Ave.
New York, NY
10022
Contact
Kazuo Hirai
Role
Chairman
Phone
(212) 833-6722
Fax
(212) 833-6938
Employees
33,234
Twitter IDs
@Sony
General profile image

Kay - 5 d 8 h ago

0

They are pathetic. I'm trying for over a month for someone to call or email me just to answer a question. After reading the comments here I now know to keep my $ Thanks for the advice everyone.

General profile image

cathy - 11 d 12 h ago

4

Sony is a product I will never buy again.... I bought a Play Station 4 aka PS4 ,,it was bought as a birthday present for my son... Had it 7 months,, it went out. It's under warranty till March, then the 3 year service kicks in.... Sony won't replace it says it's a power thing inside the system went out.. Ok that system cost $300 that's messed up. No more sony products for me. Sonys a rip off

General profile image

Carolyne - 25 d 19 h ago

0

I have been a Sony Playstation Vue customer for a little over 2 years and mostly liked it. Location issues have been a problem off and on but can usually be resolved. However since early Friday August 24th, I have not been able to access my home location and have been redirected to a location I've never been to. Some customer service reps have tried to help (to no avail) others have basically told me there was nothing they could do and left me on my own. I am paying for and would like to access my usual channels. I was tempted to cancel and resubscribe but I suspect I would end up right back where I am now. I would really like to resolve this. I'm hoping my only solution is not to cancel completely.

General profile image

Anonymous - 31 d 14 h ago

0

I went to try calling Sony about an issue I had with this Sony player. When I called the number it would ask you different things then when you said what you wanted it would say I don't understand you then hang up on you. That's b.s.! If you are that lame and can't answer your phone, then don't have a number if all it's going to do is hang up on you. I will not be purchasing any more of your garbage products if this is how you're going to treat a costumer that buys your product! How sad the big greedy companies are becoming.

General profile image

Anonymous - 49 d 19 h ago

I'm soooo damn tired of this sorry ass Ps4 game!!! Every damn one broke!! My other games didn't break!! I just had my Ps4 repaired, 3 weeks ago this is my first time plugging up my game and guess what??? My damn controller dont connect to my Ps4 !!! I didn't have this problem at first!! So they fix one problem then broke another!! Wtf!! Now I gotta wait another 2 months to get my damn game back!! I wonder do Xbox have this weak ,Fragile system like Ps4 do!! Can somebody please fix this shit!! We pay 4- to 500 dollars for this weak ass system and you gotta get it fixed wtf!!!

General profile image

KP - 52 d ago

0

The service is the worse....they say it will take 2 weeks to repair a cellphone then I find it was fixed in one day but over 25 days sent between USA and Canada depts.....still have not got it back....talking on chat does nothing....just BS on their part -them trying to move the thing along.....They are knowingly selling defective units and then taking forever to get fixed under warranty. Sony is not the Company they used to be....I will think twice before buying anything else from them. Service should be King and they forgot about that....they just want to sell with no consequences for their faulty electronics-.STILL WAITING over 3 weeks......

General profile image

Alvining - 55 d 8 h ago

0

Sony SUCKS!!! I bought a $500 Sony htc-800 sound bar in April, 2017. Sent it in for repair in June and they replaced the main board. November started having the same issue and had to send it in again. And again they said they had to replace the main board. Now it's July 2018 and the sound bar stopped working for the 3rd time and I am told that the warrantee has been expired since April. I asked about some kind of warrantee due to the repairs that have already been made to the system and I'm told there is a 30 day warrantee on repairs!! It will be a cold day in hell before I ever buy another Sony product again!!

General profile image

RDRNR - 88 d 14 h ago

1

i will never buy a SONY product again. the customer service is horrible and i have a broken product 2yr old that is out of warranty. the product can not be repaired because they dont have the parts. they couldnt do anything offered me nothing and told me i was SOL might as well BUY another. SONY are you kidding as big as you are i cant believe you would screw me for $60. Its OK after reading reviews i am not the only person that is not happy. If you dont do something to make the customers happy you are going to lose us. Not even Playstation will save you, forget TV's and computers

General profile image

Sabrina - 82 d 13 h ago

0

Trust me I totally understand how you feel I am on your team all the way I sent my son system in for repair and it's like they just kept it they told me they delivered it back to me but of course I didn't receive it and now it's taking forever to try to get a resolution for it just horrible service

General profile image

Mark - 72 d 10 h ago

0

I am English and Sony are no better here. I am having problems with a PS4, but customer service is none existent. Like you would not buy Sony again

General profile image

Sabrina - 82 d 13 h ago

0

I wouldn't ever advise anyone to purchase anything from Sony. My son's game was malfunctioning over two months ago and I sent it in for repair but it never returned. I called and filed a claim and I have been given the run-around ever since. You never speak with any American associates and everyone just tells you the same thing over and over again. I don't understand this I sent the game system into them in good faith and my son has been without this system the whole summer almost and I think this is very unfair to do a child the way that they are doing.

General profile image

Harold P. Voyles - 82 d 15 h ago

0

Gentlemen, how can a classy corporation sink so low that you encourage and endorse pedophiles abusing children? Of course, I'm referring to the remark by the actor Peter Fonda. Is your company going to release this pedophilia advocate's most recent movie? Are you going to apologize to all the parents in America for this idiot's remarks? I don't think you give a damn, but I do. The boycott is on. I have many friends and acquaintances who are baffled by your company's silence on the matter. What do you say?

General profile image

SB - 83 d 13 h ago

0

Sony is by far the biggest cash cow,customer service is really bad and they speak bad english as well as giving poor help.I had too replace a 400 dollar console because of the constent crashing,it says update you do it then crash you report nothing gets done.Call customer and they tell you its not a sony problem-really,every time it crashes it says you need too update software update what-been there done that.And yes it crashes even when using internet-in short we spend big money and you offer nothing in return when you screw things up,

General profile image

KEVIN HERAUF - 89 d 7 h ago

0

I WILL NEVER BUY A SONT PRODUCT AGAIN & WILL ENCOURAGE EVERYONE I KNOW TO DO THE SAME YOU CAN THANK PETER FONDA A POS

General profile image

Anonymous - 102 d 39 m ago

Good Morning NYC Chappaua Sony owner my x husband john a rinaldi used to driver for DHL and deliever to ur location including chevy chase..sandra lee and Clinton's..i known chappaua hardware..as i grew up in new rochelle. Ny and know Sal Abbatta..PR recording production co of Lehman College..been traveling america as a hunted human being by phony christians that i went to church with for 30 years..look up my Linken Account..to my credit I've spent last 1 1/2 years in Calif..negatively with alot of criminal activities against me..so New York needs to know those afflicated with NYC paramount..at w 51th st.....know mgr of madison sq garden..up ur creditabilty as jo lopez paid for a murder hit on my life as to disrepect my 12 yrs old daughter brianna on i rescued from being sexual assaulted from Washington dc...against birth parents...boycot for reputation and association for recording records gang leader Lisa Lisa Cult Club..of homeboy homegirl and those that don't present themselves in good honourable public image..as judge jennie pirro and CNN of hollywood Vive defended their image..a diva from the 70's..currently transformed not by gender of transgender to dude..TRIVA.Tuesday with number DJ Frankie PEEP..and Tony Amato..and New Jersey Housewives..personal associates in varies ways

Visit Aruthur Ave BX.NY..mention my grandparents name Jocomo Ceasar and Lucia Lefrie Medaglia 1892 M.A.F.I.A..mother and father in america who build Harlem.NY 125th st NYC..get a great seat

Namesake.Lucia A. Medaglia

General profile image

Mark porter - 123 d 14 h ago

Sony entertainment has camel jockys as their tech support? Hey camel fucker i have an idea, how about you take a shower and use deoderant after, it will make you much happier, in turn maybe you will be able to do your job correctly. Im switching to xbox live. Cant stand that sony entertainment has resorted to paying these people to just sit there and STINK!

Flagged for review. 
General profile image

Anonymous - 136 d 10 h ago

Now its been 17 Damn days and they keep telling me they need to find out whats the problem. A bunch of idiots

Flagged for review. 
General profile image

Burnett09tj - 137 d 16 h ago

0

I want my refund!!! It's been over 5 business days!!! Tired of hearing about a delay!!! Unauthorized use of my card!!! U guys took those purchases off the system like I asked to be done so why r y'all still holding my funds!!! I want my money asap

General profile image

Chad C - 138 d 8 h ago

0

As im waiting for 30 min for a playstation rep to ask them about my ps4 i paid about 400-500 to get. This is Sad. To wait an average of 30- to 45 to talk to someone that dont really want to do thier job.!!!!! Why are the games so Fragile and Cheaply made! They fixed my console but sent to my old address. I called them to change it before they mailed it off but. Becuase of sony rules you cant change your address. Sad

General profile image

Unknown - 173 d 12 h ago

0

So rude and disrespectful since when is it OK to hang up on a paying customer maybe a lawsuit is in order for this company

General profile image

Anonymous - 177 d 10 h ago

0

Unbelievably rude & totally unhelpful tech support, I literally hear employees laughing in background while I have spent all day trying to get my device to work

General profile image

RIVKA - 199 d 16 h ago

0

Hello I am writing this mail today because since Saturday I try to speak with someone from your service after sales and it is almost impossible I stumble on people who have a very bad connection we can not talk about their telephones cut we do not hear them it's horrible then I explain my problem I buy a bar son sony at brandmarts on 07/03/2017 and it no longer works your service told me that I had to send it back to repair I had a problem with the packaging of the product because it has a size and weight that we can not put in a simple box they ask me to go buy one at Bestbuy and you provide the bill this is not normal but after accepting because I have no choice I am told that I must receive an email with instructions to return we are Thursday I call every day for 6 days every day the same disaster to hear and every day of people who do not understand anything every day people who confirm my identity and my email address but nothing I do not receive absolutely nothing is inadmissible on the part of a house like Sony I come from France I am a customer sony since many years but I am very disappointed with your service it's a shame I hope you have a quick return from you and a solution to repair my product still under warranty

RIVKA ZAGDOUN

General profile image

Jeff - 215 d 15 h ago

5

Where can i buy the sony shaker 99. Ive always bought sony and don't want to change.

Personalized image

AllieHaug1 - 6 y ago

RT @RequestBTR: #RUSHERS #Request @ampradio to play #WindowsDown by @bigtimerush!! It IS their hometown after all : D @sony @sonymusicglobal

Personalized image

shadream - 6 y ago

RT @justbeingdenise: @Crackle & @Sony - We NEED a 2nd season of STAR-VING! Mind blowing Hysterical madness!! @imcorinnemec @DavidFaustino Start cookin' already!

Other Reviews & Comments

Paypal
priya Paypal headquarter complaintandhelp001 @gmail.com

Wal-Mart Stores, Inc.
park Wal-Mart Stores, Inc. headquarter complaintandhelp001 @gmai ... 

Lowe's
pearl Lowe's headquarter complaintandhelp001 @gmail.com

Twitter
karl Twitter headquarter complaintandhelp001 @gmail.com

Yahoo! Inc.
marthe Yahoo! Inc. headquarter complaintandhelp001 @gmail.com

AT&T
marky AT&T headquarter complaintandhelp001 @gmail.com

Fox News Network, LLC
Farrah To Joe;

United Parcel Service, Inc.
Isaac Williams Jr. And Trina D Williams Unites parcel services

The TJX Companies, Inc.
Anonymous Which store, soounds like ours in westlake viilage,!

Rent a Center
Anonymous I had to deal with them they r a joke to me

Circle K Stores Inc
Sick of nasty dog Sick of nasty dog in store where i go to buy things in midd ... 

Giant Eagle, Inc.
Mary I went shopping at Giant Eagle in Berea ohio.I was with my  ... 

Food Network
George Where's Nancy? I was Googling Cajun Aces last night. I foun ... 

Ameri Source Co
Fernando We connect manufacturers with healthcare providers around t ... 

Costco
kevin Costco seems to be living in the dark ages when it comes to ... 

Outback Steakhouse
Paula winalis Just horrible service and pretense of our meal Server didn' ... 

The Directv Group, Inc.
Roger poor customer service poor technician support, overall grad ... 

Buffalo Wild Wings
Anonymous IL BERWYN IL-

Circle K
noel boyd Your store in Brea Sucks on imperial hwy who take a Hr.Bath ... 

The Wendy's Company
Yoyo I was very disappointed in the service I received at Wendy' ... 

Taco Bell Corp.
Fernando I'm sure I am not the only one. LOVE THE TB!

McDonald's Corporation
MJS We went to the MCDs on 2nd St Grand Island NE tonite inside ... 

T-Mobile USA, Inc.
Amalie Customer Service is terrible. The employees are not very kn ... 

Macy's
Terry SIX WEEKS AGO, I bought a sofa from Macy's in Charlotte, NC ... 

Dollar General
anonymous I am very upset at your ottoville store in ohio. One of the ... 

Domino's Pizza, Inc.
Back To Round Table - Honest Customer Service (I didn't see an edit button and wanted to make some correc ... 

ESPN, Inc.
Cindy K Gossett My name is Cindy k. Gossett, I am 59 years old. I have been ... 

Chrysler Group LLC
Anonymous As a long time Jeep owner, I am appalled by your company. Y ... 

Ticketmaster
Rob I will never buy a ticket from Ticketmaster or attend a Liv ... 

Dick's Sporting Goods
Marc Your Dicks store in staten island N.Y. sucks... The selecti ... 

Circle K Stores
Don Never go to any of the store in mesa, Ariz they all are so  ... 

Groupon, Inc.
Spicy I would like to say how very disappointed I am with the ser ... 

Nike
Nathan D. Hunt A quote that has been attributed to everyone from Johann Wo ... 

Lg Electronics USA
PetePetePete Same here! I have the complete thing documented via chats,  ... 

Ross Stores
Pissed off I am appalled at two of your managers who disrespected me i ... 

MetroPCS Communications, Inc.
Vennious Davis Hello my name is vennious Davis and I've been emailing ever ... 

Kohls
Sherli Saddened with how Kohl's is becoming, used to LOVE the stor ... 

Jack in the Box Inc.
Celia Q. Garza I ordered tacos and jumbo jack through the drive-thru and w ... 

Walgreens
doc he probally wasn't racially prejudice. they treat everyone  ... 

Zale's Jewelry
LeAnne Borges My husband has only been wearing his tungsten wedding band  ... 

Ford Motor Company
Don Hello my name is Don I have a 2003 Mercury Mountaineer that ... 

ADT Security Services, Inc
Anonymous I BEEN TRYING OVER 3 MONTHS AND NO RESPONSE

Greyhound Lines, Inc.
Hector ramos As a formal employee no name is Hector ramos just to say an ... 

Ashley Furniture
Heather Foreman I have never been so disappointed in a company, we ordered  ... 

Public Storage
Gina Searched online for storage space. Found that if I could ge ... 

Shell Oil Company
Anonymous You're service socks giud tu 9if dr thgghgdr uh hjii oh k

Panera Bread
Anonymous I just placed a take out order that was delivered at the Wo ... 

Denny's
Diana May Ok dennys off Watson road. I can understand them being busy ... 

Best Western
Kimba I was treated horribly and scammed out of $300 by Best west ... 

AOL
Cweed AOL please take a moment to review the recent death of a jo ...