Information, reviews and public commentary for US companies

 

Spirit Airlines

Rating
0.377483
Web
http://www.spiritair.com
Address
2800 Executive Way
Miramar, FL
33025
Contact
B. Ben Baldanza
Role
President CEO and Director
Phone
(954) 447-7920
Fax
(954) 447-7979
Employees
2,580
Twitter IDs
@SpiritAirlines
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Ernestine W - 12 h 17 m ago

4

experience out of msp with spirit. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out.

Spirit Airlines_HEADQUARTERS_+1:8:5:5:4:8:5:0:4:O:7:

Spirit Airlines-PHONE_NUMBER-+1:8:5:5:4:8:5:0:4:O:7:

Spirit Airlines_HEADQUARTERS_+1:8:5:5:4:8:5:0:4:O:7:

Spirit Airlines-PHONE_NUMBER-+1:8:5:5:4:8:5:0:4:O:7:

Spirit Airlines_HEADQUARTERS_+1:8:5:5:4:8:5:0:4:O:7:

Spirit Airlines-PHONE_NUMBER-+1:8:5:5:4:8:5:0:4:O:7:

Spirit Airlines_HEADQUARTERS_+1:8:5:5:4:8:5:0:4:O:7:

Spirit Airlines-PHONE_NUMBER-+1:8:5:5:4:8:5:0:4:O:7:

Spirit Airlines_HEADQUARTERS_+1:8:5:5:4:8:5:0:4:O:7:

Spirit Airlines-PHONE_NUMBER-+1:8:5:5:4:8:5:0:4:O:7:

Spirit Airlines_HEADQUARTERS_+1:8:5:5:4:8:5:0:4:O:7:

Spirit Airlines-PHONE_NUMBER-+1:8:5:5:4:8:5:0:4:O:7:

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Ernestine W - 8 d 4 h ago

4

(SPAM)

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Mellisa P - 5 d 13 h ago

4

e experience out of msp with spirit. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

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Anonymous - 5 d 12 h ago

ce out of msp with spirit. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60

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yeh hostel ki year - 5 d 6 h ago

4

I have been dragged through the mud with this airlines online service. I was charged $42.30 for a 1 way ticket. It was credited to a master ending in 2333 which is incorrect. I have been debating this since November the 11th,2019. The confomation number isYZK52u. Your customer service reps are rude and told me not there problem. I was told by someone by the name of Candice that i need to contact my financial institute because it can not be reissued. PATRICIA HA

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Roi naa - 4 d 13 h ago

. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

General profile image

Roi naa - 4 d 13 h ago

. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. . Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

General profile image

Roi naa - 4 d 13 h ago

. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each otherThis resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

General profile image

Roi naa - 4 d 13 h ago

. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out.This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

General profile image

lalal j - 3 d 4 h ago

4

got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop... . . ... aksjaksj

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Naverra Craig - 1 d 5 h ago

4

Hi my name is Naverra Craig i have had the worst experience with the spirit customer service and reservation

Th agent charged mycard without getting a name first or location then when i ask to speak to a supervisor she hung up when your agent messed up and took my money off my card i had know money to pay uber driver so that left me stranded at my pharmacy with know way to get to the airport that caused me to miss my flight and had know money for food and i had to stay at airport for 24 hours and if you look i called the spirit customer service asking to speak to someone from corporate they gave me the run around also they ask me what could they do and i told them the least they could do was refund me all my money which was 176.39 or give me a free flight ..

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Naverra Craig - 1 d 5 h ago

0

Hi my name is Naverra Craig i have had the worst experience with the spirit customer service and reservation

Th agent charged mycard without getting a name first or location then when i ask to speak to a supervisor she hung up when your agent messed up and took my money off my card i had know money to pay uber driver so that left me stranded at my pharmacy with know way to get to the airport that caused me to miss my flight and had know money for food and i had to stay at airport for 24 hours and if you look i called the spirit customer service asking to speak to someone from corporate they gave me the run around also they ask me what could they do and i told them the least they could do was refund me all my money which was 176.39 or give me a free flight anywhere for the same price i was humiliated depressed very hurt and crying i really would like to speak to someone from corporate so i can really explain what happened and also my money is not refunded on my card for the 280.00 if you could pull all the phone calles from jan14- to jan16 you will see what was said and how they handled the situation can someone call me at (hidden) and my email is (hidden) please can some respond right away

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Ernestine W - 8 d 4 h ago

4

(SPAM)

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Mellisa P - 5 d 13 h ago

4

e experience out of msp with spirit. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

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Anonymous - 5 d 12 h ago

ce out of msp with spirit. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60

General profile image

yeh hostel ki year - 5 d 6 h ago

4

I have been dragged through the mud with this airlines online service. I was charged $42.30 for a 1 way ticket. It was credited to a master ending in 2333 which is incorrect. I have been debating this since November the 11th,2019. The confomation number isYZK52u. Your customer service reps are rude and told me not there problem. I was told by someone by the name of Candice that i need to contact my financial institute because it can not be reissued. PATRICIA HA

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Roi naa - 4 d 13 h ago

. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

General profile image

Roi naa - 4 d 13 h ago

. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. . Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

General profile image

Roi naa - 4 d 13 h ago

. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each otherThis resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

General profile image

Roi naa - 4 d 13 h ago

. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out.This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

General profile image

lalal j - 3 d 4 h ago

4

got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop... . . ... aksjaksj

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Naverra Craig - 1 d 5 h ago

4

Hi my name is Naverra Craig i have had the worst experience with the spirit customer service and reservation

Th agent charged mycard without getting a name first or location then when i ask to speak to a supervisor she hung up when your agent messed up and took my money off my card i had know money to pay uber driver so that left me stranded at my pharmacy with know way to get to the airport that caused me to miss my flight and had know money for food and i had to stay at airport for 24 hours and if you look i called the spirit customer service asking to speak to someone from corporate they gave me the run around also they ask me what could they do and i told them the least they could do was refund me all my money which was 176.39 or give me a free flight ..

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SCAM ALERT - 3 d 6 h ago

5

(SPAM)

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Happy Customer reunited with lost bag. - 3 d 7 h ago

My bag did not arrive on 1/5/2020 flight 1223 to Denver, CO. No one was manning the baggage claim office. A person at the airport said they would get the person. Waited 15 minutes, no one came. Went to ticket counter. A person there was waiting to present claim check for lost bag and said agents had told him to wait until they processed people waiting to check in. At least 30 people were in line. I left.

Called baggage office at Denver at 7 pm. Woman asked me to describe bag stating "We don't use # on the claim check". She could not find bag and asked me to call again just after midnight. I called just after midnight, same woman asked me to describe bag again, reported after a few minutes bag was not there. Told me to call back in morning.

Called back in morning, Danielle asked me for # on claim check, waited 5 seconds and Danielle reported bag was there. I am writing to complement Danielle on the excellent service she provided me. She is an asset to your team.

You have at least one other employee who is unaware you monitor lost bags using the claim check number.

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Anonymous - 5 d 7 h ago

I have been dragged through the mud with this airlines online service. I was charged $42.30 for a 1 way ticket. It was credited to a master ending in 2333 which is incorrect. I have been debating this since November the 11th,2019. The confomation number isYZK52u. Your customer service reps are rude and told me not there problem. I was told by someone by the name of Candice that i need to contact my financial institute because it can not be reissued. PATRICIA HARTMAN

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Ernestine W - 8 d 4 h ago

4

(SPAM)

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Mellisa P - 5 d 13 h ago

4

e experience out of msp with spirit. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

General profile image

Anonymous - 5 d 12 h ago

ce out of msp with spirit. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60

General profile image

yeh hostel ki year - 5 d 6 h ago

4

I have been dragged through the mud with this airlines online service. I was charged $42.30 for a 1 way ticket. It was credited to a master ending in 2333 which is incorrect. I have been debating this since November the 11th,2019. The confomation number isYZK52u. Your customer service reps are rude and told me not there problem. I was told by someone by the name of Candice that i need to contact my financial institute because it can not be reissued. PATRICIA HA

General profile image

Roi naa - 4 d 13 h ago

. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

General profile image

Roi naa - 4 d 13 h ago

. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. . Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

General profile image

Roi naa - 4 d 13 h ago

. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each otherThis resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

General profile image

Roi naa - 4 d 13 h ago

. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out.This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

General profile image

lalal j - 3 d 4 h ago

4

got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop... . . ... aksjaksj

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Naverra Craig - 1 d 5 h ago

4

Hi my name is Naverra Craig i have had the worst experience with the spirit customer service and reservation

Th agent charged mycard without getting a name first or location then when i ask to speak to a supervisor she hung up when your agent messed up and took my money off my card i had know money to pay uber driver so that left me stranded at my pharmacy with know way to get to the airport that caused me to miss my flight and had know money for food and i had to stay at airport for 24 hours and if you look i called the spirit customer service asking to speak to someone from corporate they gave me the run around also they ask me what could they do and i told them the least they could do was refund me all my money which was 176.39 or give me a free flight ..

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Ernestine W - 8 d 4 h ago

4

(SPAM)

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Mellisa P - 5 d 13 h ago

4

e experience out of msp with spirit. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

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Anonymous - 5 d 12 h ago

ce out of msp with spirit. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60

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yeh hostel ki year - 5 d 6 h ago

4

I have been dragged through the mud with this airlines online service. I was charged $42.30 for a 1 way ticket. It was credited to a master ending in 2333 which is incorrect. I have been debating this since November the 11th,2019. The confomation number isYZK52u. Your customer service reps are rude and told me not there problem. I was told by someone by the name of Candice that i need to contact my financial institute because it can not be reissued. PATRICIA HA

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Roi naa - 4 d 13 h ago

. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

General profile image

Roi naa - 4 d 13 h ago

. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. . Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

General profile image

Roi naa - 4 d 13 h ago

. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each otherThis resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

General profile image

Roi naa - 4 d 13 h ago

. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out.This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

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lalal j - 3 d 4 h ago

4

got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop... . . ... aksjaksj

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Naverra Craig - 1 d 5 h ago

4

Hi my name is Naverra Craig i have had the worst experience with the spirit customer service and reservation

Th agent charged mycard without getting a name first or location then when i ask to speak to a supervisor she hung up when your agent messed up and took my money off my card i had know money to pay uber driver so that left me stranded at my pharmacy with know way to get to the airport that caused me to miss my flight and had know money for food and i had to stay at airport for 24 hours and if you look i called the spirit customer service asking to speak to someone from corporate they gave me the run around also they ask me what could they do and i told them the least they could do was refund me all my money which was 176.39 or give me a free flight ..

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B. Ben Baldanza /ceo - 5 d 12 h ago

0

Elon Musk-rat, the crypto tranny, is an old granny that smokes dried up turds...............BB

Flagged for review. 
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Ernestine W - 8 d 4 h ago

4

(SPAM)

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Mellisa P - 5 d 13 h ago

4

e experience out of msp with spirit. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

General profile image

Anonymous - 5 d 12 h ago

ce out of msp with spirit. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60

General profile image

yeh hostel ki year - 5 d 6 h ago

4

I have been dragged through the mud with this airlines online service. I was charged $42.30 for a 1 way ticket. It was credited to a master ending in 2333 which is incorrect. I have been debating this since November the 11th,2019. The confomation number isYZK52u. Your customer service reps are rude and told me not there problem. I was told by someone by the name of Candice that i need to contact my financial institute because it can not be reissued. PATRICIA HA

General profile image

Roi naa - 4 d 13 h ago

. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

General profile image

Roi naa - 4 d 13 h ago

. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. . Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

General profile image

Roi naa - 4 d 13 h ago

. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each otherThis resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

General profile image

Roi naa - 4 d 13 h ago

. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out.This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat

General profile image

lalal j - 3 d 4 h ago

4

got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop got off the off the phone with one your excellent supervisors who immediately realized that I had a valid medical reason for delaying my trip 48 hours due to sudden and severe back spasm that is preventing me from standing, or walking. She was extremely sympathetic and kind and I will tell you that AA remains my absolute favorite and principle Airlines. I am so impressed with how I was immediately handled by your staff - absolutely first rate peop... . . ... aksjaksj

General profile image

Naverra Craig - 1 d 5 h ago

4

Hi my name is Naverra Craig i have had the worst experience with the spirit customer service and reservation

Th agent charged mycard without getting a name first or location then when i ask to speak to a supervisor she hung up when your agent messed up and took my money off my card i had know money to pay uber driver so that left me stranded at my pharmacy with know way to get to the airport that caused me to miss my flight and had know money for food and i had to stay at airport for 24 hours and if you look i called the spirit customer service asking to speak to someone from corporate they gave me the run around also they ask me what could they do and i told them the least they could do was refund me all my money which was 176.39 or give me a free flight ..

General profile image

Anonymous - 6 d 6 m ago

Trying to get a refund for my boyfriend who purchased a seat and ended up not getting the seat he paid for. They don't seem to want to refund the money back which is only $12.00 for the isle seat he paid for and got stuck in a center seat. He will never fly with them again as they over booked the flight!!!

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Melissa - 7 d 9 h ago

0

Terrible experience out of msp with spirit. Flight crew didn't show up with no explanation. We stood in line for 4 hours to be redirected to American Airlines in a non direct flight and we weren't even seated by each other. We sat in the airport for an additional 7.5 hours before flying out. This resulted in us missing 12 hours of our planned vacation. A $50 voucher to be used within 60 days is how they felt they could make it up to us. Needless to say we nor friends or family will be using this airline if this is how they treat customers.

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Ernestine W - 11 d 4 h ago

4

(SPAM)

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Earstine k - 8 d 8 h ago

4

Had experience with a Spirit employee yesterday at the FT. Lauderdale airport, very rude and disrespectful to my 16 year old grandson, myself and the other passengers even to her Supervisor. She do not care how her mannerism came off to anyone trying to notify their Corporate Office in Miramar, FL regarding such negative behavior being displayed on yesterday 01/06/2020 by an employee

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Kathleen - 8 d 9 h ago

0

Houston. Spirit Airline supervisors are rude they dont do anything they are just chatting with other employees very unproffessional also they curse a lot infront of passengers and they put loud music and dancing infront of the passengers. You guys need to star hiring peofessional people not trash...

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Barbara Morris The purpose of this review is to highlight the outstanding  ...