Information, reviews and public commentary for US companies

 

Staples

Rating
1.2
Web
http://www.staples.com
Address
500 Staples Dr.
Framingham, MA
01702
Contact
Ronald Sargent
Role
Chairman and CEO
Phone
(508) 253-5000
Fax
(508) 253-8989
Employees
87,782
Twitter IDs
@Staples
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Murphy - 4 d ago

0

Staples is not true to its prices. I went there to day to make copies had almost 400 pages and needed 2 copies of each. Cost me over $100 Info I was given was confusing, but it said for standard 8-1/2 x 11 black and white copies was 5 cents, then reading on they again said 8-1/2 x 11 black and white copies - standard 11 cents. Well when I got there they charged me 15 cents a copy. Then they say that prices are subject to change. No,this is FALSE ADVERTISING. When I got home I chatted with someone, I have a copy of the transcript, they couldn't even tell me how much copies were except for what I stated above. Then they said someone would call me within 2 hours, here it is 3-1/2 hrs later Very misleading. Staples no longer has my business.

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Heather - 5 d ago

5

FIVE STARS TO STAPLES

I placed an order on 4/14/17 Order: #(hidden). The 'we have shipped your order' received on 4/15/17 included all the items. The order arrived and inventory was stocked. I just realized many items were missing. I reached out to Staples customer service and heard back within 2 hours with an apology and an acknowledgement of a new order for the missing items. I have never had such a smooth solution with any other company; Other companies ask to open a claim. Weeks pass with no resolution or refund/replacement. Kudos to Staples for not questioning your buyers and reshipping missed items! Thank you

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Mike Woods - 8 d 6 h ago

1

Price Match is not honored. The process is long and in the end it didn't go through. You first have to place the order online then have a lengthy chat with customer no service then the computer applies the reduction, however it doesn't go through.

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Anonymous - 15 d 6 h ago

I have been waiting patiently for a background check form so I can start working at Napes store May I inquire as to the hold up? Please email me the form so I can esign it. The quicker I receive this form, the sooner I can start working at my favorite store.

(hidden). The Murphyc46@gmail was hacked and I can't get into it. Thank you. Christina Murphy

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Joanne D - 35 d ago

On 3/21/2017 at Staples in Menifee CA I encountered a scary situation. A young male dress dirty with a back pack follow me in the store. I realize I was being targeted for my purse. I sensed something was wrong I went to employee that was on a ladder I told him about this person. He said he did not see this person however another women saw him and said there were two other males just outside dress same. I could not believe the manager did not care, I had to ask him if someone could walk me to my car. This happen in daylight your employee act like this was nothing.

Question for your company why let people in with back packs? And why didn't the manager offer to make sure I was safe? These kids had no reason to be in store except to steal my purse. What is your policy concerning safety of any customer in your store. I went to print department that day I was very happen with service in that department.

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Staples to go under - 85 d 4 h ago

0

This company is soon to go by the wayside like others that give terrible customer service. Ever try dealing with one of their off shore call center people? What a disaster. We going to take our company business else where, and will suggest to anyone that goes on any type of media, the same thing. Shame on Ronald Sargent for being so out of touch with what keeps a company going.

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A Cutoemr that was lied to. - 85 d 4 h ago

0

What a terrible company and they do not want you to talk to anyone in corporate. They run you around and will not anser phones. Our order was promised and promised and they never delivered it. Our company will now do all our business with Office Depot.

NEVER USE THESE PEOPLE.

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BCJetSetter - 4 y 249 d ago

I need my own office and an unlimited shopping spree @staples!! #pr #student

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jonZolanski - 4 y 249 d ago

Boycotting @Staples because its a #bain company also, #4moreyears

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emily_dicarlo - 4 y 249 d ago

@Staples can u follow me ive been to ur hq like a hundred times do u know how many staff meetings ive been to and im only sixteen???

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KikiW32 - 4 y 249 d ago

New boss took me on shopping trip to @Staples for supplies.LOVE ofc/school supplies.Was like a kid in a candy store.

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gabbiartillio1d - 4 y 249 d ago

@Staples do you sell copiers that can copy humans for example niall horan

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satanpoop - 4 y 249 d ago

RT @Staples: @onesizefitszaynI'm not sure if we have them but you can always visit your local Staples to find out! ^HN

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LaReinaDeLeon - 4 y 250 d ago

RT @Staples: @LaReinaDeLeonI'm sorry the product did not hold up! Please just return to your local Staples store and we can exchange them for you. BP

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LaReinaDeLeon - 4 y 250 d ago

@Staples well i used them :/ but they all broke. help.

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hollygrand - 4 y 250 d ago

@Staples sending a dm or two I guess

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