Information, reviews and public commentary for US companies

 

Starbucks

Rating
1.531915
Web
http://www.starbucks.com
Address
2401 Utah Avenue South
Seattle, WA
98134
Contact
Howard Schultz
Role
Chairman and CEO
Phone
(206) 447-1575
Fax
(206) 682-7570
Twitter IDs
@Starbucks
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Milano Boo Hoo - 3 d 4 h ago

0

I flew to Milano to get a New Starbucks mug from the First Starbucks in Italy and NO MUG!!! The starbucks was more Italian than American. Which is OK. I just wanted my Collector series mug... Boo Hoo

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Vijay Ethakota - 3 d 9 h ago

I'm a fan of Starbucks coffee, purely because of its quality & hygiene. Today I felt bad after walk in to km 19 , Starbucks shop on the Bandung tol road highway, in Indonesia. It was full of house flys ( big ones) what kind of cleanliness these guys doing here . Morning breakfast mood was spoiled due to this situation. I hope they take immediate action to correct it.

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E.A.J. - 35 d 7 h ago

What is the point of having a new commercial featuring a pretty, young, black girl? I have never seen the commercial in it's entirety and it's been on television now for a bit. My husband said he's only seen the entire commercial once since being aired.

Is this young lady being used to help with the black and brown population?

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Eye see - 17 d 7 s ago

1

You don't get it do you open your mind so you can see everyone always have a blind eye to real shit come on now just like politics the shit that's hidden in plain sight only the woke can see it or Elite's know it's a lot of puppets out here who is going to make truth a no big deal wake up pretty has nothing to do with it every thing ain't basied on fake beauty

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Kameela - 7 d ago

Strong possibly to make up for discrimination.

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Michael Quisenberry - 7 d 16 h ago

Less than an hour ago at 3801 West University Blvd. in Jacksonville Florida we went to a Starbucks they refused to except my $100 bill for payment and apparently they make no apologies to a black man about not excepting US cash. My order they switched the butter croissant and the chocolate croissant. They put them in the wrong wrappers and the wrong people got the wrong food, you may want to take a look into it and there is no need to contact me Please handle your people. so the manager came out later she was smoking like a train and she looks agitated and very unhappy. Hope she doesn't destroy the business. Thanks.

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TMC - 12 d 7 h ago

1

How many times should one contact corporate and remind them and the district manager that decaf and regular coffee is not the same? Some customers CANNOT have caffeine, yet we still enjoy the drinks. However; the caffeine posses a problem for some that have a heart condition.

It's quite simple to read directions on a cup. Yet, a barrista still makes regular coffee rather than decaf. Wake up Starbucks!

How would you like me to proceed? I've called, I have written, I even spoke to your district manager 3 times about this problem.

Who else is available?? I'm hopeful that others may be having the same issue and chime in.

This is dangerous and I thought your company cared more. Apparently not

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Dena Egan - 17 d 27 m ago

0

Who knew Starbucks has the WORST customer service ever? Well, you won't know til you have a problem. I had an automatic reload set on my account but the problem is that once Starbucks gets your credit card number they will make unauthorized charges on your credit card then then keep the money!!!! I'm pretty sure this is illegal but Starbucks doesn't care. Be warned: they don't follow the reload parameters you set. I spent hours on the phone, wrote countless emails, was placed on hold waiting for a manager and was on hold for nearly an hour before I finally hung up. Here's the bottom line: STARBUCKS IS JUST ANOTHER BIG GREEDY CORPORATION THAT CAN'T BE TRUSTED AND DOESN'T DO RIGHT BY ITS CUSTOMERS

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Andr Charette - 23 d 8 h ago

1

Hi let me introduce m'y self i, m Mr Charette from Vaudreuil Dorion and St Lazare

For many times at Starbucks in Vaudreuil in the nigth the place inside is cold not much heating. Hope in the future you need to fixe that, the staff told me the control for temperature is at Seatle

This not good for the business everybody need to keep a jacket and Hand is cold the staff dont like that

Could you response me Back

Mr Charette business man in St Lazare

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Eric - 24 d 17 h ago

1

Horrible experience with customer service at Starbucks. This must be a scripted response every time I've called which is three times I've been put on hold for very lengthy amount of time and then disconnected. A customer service is outrageously horrible .

I've been having And ongoing issue with my Starbucks rewards card that has not been resolved with three phone calls adding up to about one hour and 10 minutes.

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Anand Yogendra 'yogi' - 27 d 9 h ago

5

This is a very deserved commendation for Dane Lambkin, store manager at Ponce De Leon and Glen Iris in Atlanta (#17523)......I have known Dane this is into our second year now, and I go to this Starbucks almost daily when I live nearby in Atlanta. I have become more and more convinced that this man is both a great person (the kind of person you would want to live next door to so we could have coffee and one of our places and talk about our kids, or whatever:} That's the kind of person he is, and he manages this store very much like a counselor, though he has no problem with limit setting, when necessary, but always kindly and with discussion of have to run the Starbucks more effectively and with great treatment to customers (Starbucks would be proud and I am quick to call Dane my friend and to always welcome and enjoy is cordial welcome "We are always happy to have you here, yogi (I am 77 years old and am treated like family by almost everyone here, both customers and especially the well-trained staff, and especially by Dane. He is the kind of person who makes Starbucks warm and friendly and someone who easily extends the Starbucks company and leaves customers and staff feeling happy....and well-treated and respected. I have been planning to write this commendation for a while now, glad I finally did. yogi

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Sir Duke - 27 d 16 h ago

5

Recently had issue with SB. My gold card purchases were not creating star credits. Also ends up my free in-store refills were actually being charged.

Called these guys up and --- what do you know? They credited me back 200 stars all while on the call. I'm happy! Thanks...

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Anonymous - 27 d 16 h ago

0

After going through a Starbucks in Murrieta California to where they messed up my order and after calling them they told me to come back in they would put my name on the list so I could get the items that I ordered correctly and when I did go back in there a female by the name of Britney at the counter who said she's supposedly went back and talked to her manager, came back and stated that she remembered seeing me come back into the Starbucks and that I had already come back into the location when in fact I hadn't been back to that Starbucks in over a week. I have also never seen or met this Brittany girl, and to be blatantly called a liar by an employee at a cash register is one appalling and to challenge someone's Integrity especially from a corporation that lacks moral judgment and turpitude in the way they do business as far as this review boycott Starbucks forever.

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Sad Cappucio Lady - 29 d 11 h ago

5

Terrible news!!!!!

Why are you closing the store in Park West Village in Morrisville NC?

The manager is absolutely fantastic (Charlie). He runs a great shop and makes sure his customers are treated like royalty.

Very very polite and sweet, ALWAYS!

Starbucks, please reconsider this decision. We really love and need this store in our neighborhood.

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hisweetpotato - 33 d 37 m ago

5

I am puzzled by the 1 and a half star rating. I give Starbucks a 5.

Starbucks is the first Company I know of that offered free coffee on Veterans Day to Veterans and their spouses. As the spouse of a Vietnam Veteran I would like to Thank you for this generous gesture. This is not that small a gift when you think of the cost of all those coffees.

My husband said this was the first time he felt appreciated for his service and was happy that Starbucks extended the offer to me, his wife too. For those of you too young to know, our men did not come home to cheers back then. I hope other Veterans and their spouses will voice their support of Starbucks goodwill.

A simple gesture some might say, but with an enormous positive impact on those who served their country and the spouses who stood by them. The staff there is always smiling and friendly.

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Kameela - 37 d 20 h ago

0

I am very very disappointed in this new winter Starbucks commercial with a middle class looking black women advertising your peppermint drink just because she is black and show a high maintenance lifestyle does not justify your racism and it only advertise black with money is only approved to be a legitimate customer. I as a former black women customer still experienced racism even after it was addressed on national television and Web sites I only held on as a customer because I enjoyed the strength in the specialty coffee drinks please give me answers I sincerely will not give up on this issue it is not alright.

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Not a snowflake - 37 d 4 h ago

5

Please.

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Shellionesst - 37 d 16 h ago

0

Does anyone actually get a response from Corp office on here? All u see is replies to and from other people posting.

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Terry wallace - 41 d 19 h ago

4

Which Starbucks executive thought it a good idea to start christmas music on November 3? I was sitting in a store located at 38th and J in Sacramento and Xmas music was constant. Sickening.

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Anonymous - 37 d 20 h ago

0

Lmaoforeal you mean nothing turkey

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Shellioness - 37 d 16 h ago

0

Bah humbug

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Smarter - 54 d 19 h ago

0

You as company needs to do periodic background checks! I know a person in your corporate office who has a felony and dui and you guys don't even know!!! All ur Corp offices need to be check frequently

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Anonymous - 37 d 20 h ago

0

Yelp and one is a pimp and drug dealer you not making this up I can call em out but can't

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dick@sequim.com - 76 d 11 h ago

1

I live in Sequim WA. and have bought coffee in your local store since it was opened and have enjoyed going there until now. Recently the store has become a hangout for homeless people and their dogs and homeless living in their cars in the parking lot. The situation is gradually getting worse. It is really sad that your baristas have to put up with this not to mention the customers. I can't believe that Starbucks would let a situation like this just continue to get worse without doing something to correct it.

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Lynda - 51 d 17 h ago

5

Well (hidden), perhaps we should shoot them then. If you are not part of the solution, then you ARE part of the problem. A little compassion goes a long way, and I for one applaud Starbucks for their humanitarian actions. Just remember, everybody is just 1 bad decision away from possible homelessness.

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Anonymous - 37 d 20 h ago

You make me smile thank you for you

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