Information, reviews and public commentary for US companies

 

Starbucks

Rating
1.628774
Web
http://www.starbucks.com
Address
2401 Utah Avenue South
Seattle, WA
98134
Contact
Howard Schultz
Role
Chairman and CEO
Phone
(206) 447-1575
Fax
(206) 682-7570
Twitter IDs
@Starbucks
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Stephani - 1 d 6 h ago

0

My son works at Starbucks in West Covina, CA. He has been there a month and has not received a paycheck as of yet. The manager simply

Told him his pay would be on a card unless he does direct deposit but the manager has not made himself available to help him fill out the form on their computer. How is someone who has bills to pay but no paycheck after 30

Days supposed to appear happy: shame on you Starbucks

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And again another incident involving employees disrespecting police in Riverside, California. When is this nonsense going to stop? You can shutdown your entire chain to give racial sensitivity training because an incident went viral. However there are incidents against police that are escalating in frequency, yet corporate doesn't seem to do much about that on a national level. You should be very ashamed of yourselves. I will never again set foot in a Starbucks or purchase and use any of your merchandise. I've had enough. - 62 d 8 h ago

Ron S.

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Cop hassle - 62 d 7 h ago

Well, tell cops to act more pro, maybe others will follow...

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Anonymous - 3 d 9 h ago

Don't hire stupid ppl that think they are owed something just because they are of an ethnic back ground.

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Anonymous - 3 d 10 h ago

Your store at 11248 old mill road suite 40 in Jackson California allows a person to bring a large dog into the sore and as she walks with it in the store passing the tables, the dog shakes it's self spewing dander in the air as well as dust as people are eating and or drinking there drinks. I drink my coffee with the led off. I made a complaint, through away my sandwich and coffee and left. A free days later I ordered a cup of coffee in a for- here cup, when I was adding cream to my coffee I noticed a stiff hair approximately 11/2 to 2 inches long floating in the cup and am sure it was animal dander. I showed it to the clerk and she dumped it and gave me another cup. I asked why this dog was allowed and she said it was a service dog. I told her that service dogs have placards indicating that. This person is still allowed to have this animal in here and I think it's unsanitary. I have pictures of this dog on my phone but have no way to send it. Thank you

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Anonymous - 3 d 10 h ago

Hahaha I bet you like cats. Live and let live.

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Patricia - 13 d 5 h ago

0

C level management is so rude, inconsiderate and arrogant, it will not account for the people under them and return a very long term customer's calls.

This company has become Walmart just like some of its C levels who migrated from Wally's.

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ABK - 15 d 13 h ago

1

We visit a Starbucks in Stuart Fl almost daily, near Cove Rd & Federal Highway. The last 2 visit we very disturbed due to a major water leak outiside and the garbage right near the front down entrance overflowing both times. The water problem is sooo noticeable even when driving by. So disappointed with this location that we have been visiting for the past 10 years. SOMETHING needs to b done immediately

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Howard Paul Shore - 17 d 33 m ago

5

Starbucks Has "Z" An Excellent Customer Service Representative! Back on Wednesday, February 5th, 2020 at approximately 8:46 a.m., I contacted the Starbucks Customer Service Department at: (hidden) because I just received my Brand New Starbucks Rewards Credit Card and I had Questions! During the conversation that I had with "Z", she was able to put my 300 Bonus Points Earned back on to my Starbucks Rewards Account and I just want to personally Thank her for hearing out my concerns and Taking Good Care Of Me Just Like Family! Sincerely yours, Howard Paul Shore Very Loyal Starbucks Customer /HPS

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khudra - 32 d 18 h ago

2

We, pro-democracy HKers, will never drink Starbucks in Hong Kong due to your agent "Maxim" a share-holder "Miss Ng a pro-CCP dog and Defamation of Hong Kong people's speech at UNHRC last year in Switzerland. Today, my son tour Tsutaya . He showed picture in facebook with a Starbuck Coffee and Donut and said "Finally can enjoy these again outside Hong Kong at Tsutaya . Can you change other HK representative to let us enjoy Starbucks products ? FYI, your HK shops with lots of people, only quarter order drink; so that the Turnover is limited. What do you think ? President Trump wishes friends to take side and your side is CCP, isn't it ?

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Joel Sze-Pui Ng - 32 d 18 h ago

0

We, pro-democracy HKers, will never drink Starbucks in Hong Kong due to your agent "Maxim" a share-holder "Miss Ng a pro-CCP dog and Defamation of Hong Kong people's speech at UNHRC last year in Switzerland. Today, my son tour Tsutaya . He showed picture in facebook with a Starbuck Coffee and Donut and said "Finally can enjoy these again outside Hong Kong at Tsutaya . Can you change other HK representative to let us enjoy Starbucks products ? FYI, your HK shops with lots of people, only quarter order drink; so that the Turnover is limited. What do you think ? President Trump wishes friends to take side and your side is CCP, isn't it ? Oh my God

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Stacy A. Scott - 86 d 11 h ago

0

Today I read of yet another incident where one of your "woke" employees felt the need to insult a law enforcement officer.

Do you seriously not think this has gotten out of hand YET?

About a year or so ago, all of your stores closed to offer "sensitivity training" due to a perceived racial incident in Philadelphia. When will you schedule closure of all of your stores to conduct civility training so your baristas can learn some basic manners? Do you hire your baristas only from antifa? It sure looks like that.

I keep giving Starbucks chance after chance, even though you guys really are ridiculously overpriced and the coffee is not as good as some of our local small businesses. So I think it is time for me to do business only with our local, small businesses. I am a business owner, myself, and I gift my employees and customers with Starbucks gift cards. They won't be getting those this year. They won't be getting them for many years, in fact, unless there is a serious culture change at Starbucks. I am encouraging my family, friends, and colleagues to do the same.

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Gabriel Joseph Pollack - 80 d 6 h ago

0

for the record also, I am sorry and that is wrong, in my one day on drive thru I served several of Portland's finest and did so with pride and respect that they deserve. I hope you know there are still good employees in the company, but read the rest of my comments - nothing justifies what happened, but there is a real explanaton.

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PJH - 70 d 4 h ago

Gabriel Joseph Patrick,

Thank you! Not all employees are bad and they obviously screwed up by letting you leave.

God bless you sir and may you succeed in whatever profession you go into

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Jan Morris - 69 d 9 h ago

1

I must say after reading this comment Stacy i agree with you 100% and if i told you about an incident that happened to me in one of the local Starbucks in the city of Sarasota Florida where there are no less than 15 of them, You would not believe it or you more than likely will.

I now have a call into Rossann Williams the VP and Pres. of U.S. Retail to have a conversation about my incident. If you care to know more let me know and i will email you off line. Thank you for posting this for everyone to see although Starbucks could care less.

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Julie G - 68 d 17 h ago

Awesomely written!! I agree!! Local shops for me!!! Way better vanilla chai anyway!!!!

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Everyone here in Starbucks should be respected - 65 d 10 h ago

5

The employees is not longer work for Starbucks so he/she learned a lesson.

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Anonymous - 33 d 7 h ago

0

SMH...all True

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Stacy A. Scott - 86 d 11 h ago

0

Today I read of yet another incident where one of your "woke" employees felt the need to insult a law enforcement officer.

Do you seriously not think this has gotten out of hand YET?

About a year or so ago, all of your stores closed to offer "sensitivity training" due to a perceived racial incident in Philadelphia. When will you schedule closure of all of your stores to conduct civility training so your baristas can learn some basic manners? Do you hire your baristas only from antifa? It sure looks like that.

I keep giving Starbucks chance after chance, even though you guys really are ridiculously overpriced and the coffee is not as good as some of our local small businesses. So I think it is time for me to do business only with our local, small businesses. I am a business owner, myself, and I gift my employees and customers with Starbucks gift cards. They won't be getting those this year. They won't be getting them for many years, in fact, unless there is a serious culture change at Starbucks. I am encouraging my family, friends, and colleagues to do the same.

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Gabriel Joseph Pollack - 80 d 6 h ago

0

for the record also, I am sorry and that is wrong, in my one day on drive thru I served several of Portland's finest and did so with pride and respect that they deserve. I hope you know there are still good employees in the company, but read the rest of my comments - nothing justifies what happened, but there is a real explanaton.

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PJH - 70 d 4 h ago

Gabriel Joseph Patrick,

Thank you! Not all employees are bad and they obviously screwed up by letting you leave.

God bless you sir and may you succeed in whatever profession you go into

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Jan Morris - 69 d 9 h ago

1

I must say after reading this comment Stacy i agree with you 100% and if i told you about an incident that happened to me in one of the local Starbucks in the city of Sarasota Florida where there are no less than 15 of them, You would not believe it or you more than likely will.

I now have a call into Rossann Williams the VP and Pres. of U.S. Retail to have a conversation about my incident. If you care to know more let me know and i will email you off line. Thank you for posting this for everyone to see although Starbucks could care less.

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Julie G - 68 d 17 h ago

Awesomely written!! I agree!! Local shops for me!!! Way better vanilla chai anyway!!!!

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Everyone here in Starbucks should be respected - 65 d 10 h ago

5

The employees is not longer work for Starbucks so he/she learned a lesson.

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Anonymous - 33 d 7 h ago

0

SMH...all True

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Howard Schultz / ceo - 59 d 16 h ago

0

(SPAM)

Flagged for review. 
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Catholic - 40 d 5 h ago

0

You are an asshole!!!

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Anonymous - 34 d 9 h ago

Absolutely an asshole

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Ric - 35 d 9 h ago

0

Starbucks Customer service department charged my credit card attached to my Starbucks rewards card without authorization. When asked to explain how the 4 non-authorized charges took place they apologized and stated the over charges would be refunded. It would take a billing cycle on my credit card for it to be posted. Why does a credit to my account take 30 days when a charge is immediate?

The credit has not take place now two billing cycles later. Upon calling Starbucks customer service department again the agent acknowledged the error, apologized for the delay and asked for more time. First he asked for two days, then 4 days and finally stated he needed a week. Then he asked for my credit card number. The Starbucks system has my card numbers. Why would the individual ask for my card numbers?

I now have no trust nor confidence in Starbucks customer service and strongly encourage others to review your statements and not allow Starbucks the ability to access your credit cards.

Still waiting for my funds to be returned...........

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Liz Wolf - 36 d ago

1

I like the fact that you can sit and enjoy yourself at Starbucks, however, there is a Starbucks in St. Cloud, Florida who has a shift person who was violent towards me by the women's bathroom while sitting on the floor borrowing the phone for 5 minutes tops that one of the other employees gave me permission to use. I tried to press charges and he denied assaulting me on purpose. I know he deliberately came at me and grabbed the phone and assaulted me.

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Anonymous - 36 d 6 h ago

0

It's 4:24 PM on Saturday, January 18, 2020. We're at the Starbucks at 2186 66th St in St.Petersburg, FL and this is the dirtiest Starbucks I've ever been in. The inside was trashed and we're sitting outside and the outside is also trashed. There was not one clean table inside or out. Wrappers and garbage everywhere. They're not busy so I don't understand why they're not cleaning. The glass on the doors is filthy. I will not come back here again.

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Malinda - 49 d 11 h ago

0

I am a loyal Starbucks customer but an idiot for these challenges. I play the challenges and every challenge, I have to call beca6the stars are NEVER added auto6as stated after specific purchases!!! I have to call customer service who confirms that I DID make the purchase, then they inform me I have to call them back yet again after the e d of the challenge to get my earned stars????? Piss pour customer service!!!

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