I write cause I nothing getting any help from the franchise but I want to know what kind of owners they let use their name for two days I have been trying to get in touch with corporate and nothing me and my sister with to the subway in monroe la on lamy lane and my sister was cursed out and threatened by both of the owners then I wanted them to get me corporate number the told me no I need to google it if I wanted it and then the cashier cursed me out told me to get my a** out of here while the owners was standing there then the man owner said as I was leaving yes get you a** out as the cashier said what kind of place is this and this is happening alot to the black customers only I will not go there and try my best to warn people about them we will be going to BBB for more help but I will like a investigations and report from the corporate or subway
What a Joke the franchisee / owner of the subway @ 4009 Carpenter rd in Ypsilanti Mi.
I wish I could of posted him rushing the guest behind me and forcing them to get very close to! When I asked him to slow down he basically told be to go f _ _ k myself and just rushed me out! which I gladly left with out any food and when right next door to Pita Express which was such a better choice!
Shame on you subway to lowering your standards in the time of a world wide pandemic
I've been a devoted customer for more than 20 years BUT I just left your store for the last time in my life!!!!!!
Hope all your franchisees like this one get shut down
They discriminate against folks with disabilities and who are white! This evening at approx 6:45 PM, I pulled up in front of the Subway located in the Oakleaf Center on Argyle Blvd and Oakleaf Village Pkwy in Jacksonville, FL. I parked right in the front and walked into the store. It was empty. As soon as I walked in, I was told I have to wear a mask. I told the person behind the counter that I cannot wear a mask due to a medical issue, and they insisted that I put one on. I told them I can't wear one. They told me I'd have to leave - not so much as even an offer to take my order from the door and bring it out to me. I told them unless the next people that they want to hear from is my attorney b/c they are violating the ADA, they'd better think twice. They said they were going to call the cops. I told them, "go right ahead - there's nothing they can do and you know it." Then I said - "I'll tell ya what, I'll call them myself", and I started to dial. At that point I asked for their names, and they wouldn't give me either of their names. As I walked out of the store, I turned around to them and said, "You won't serve someone that has a medical issue that can't wear a mask, or is it b/c I'm "f**king white?" They were both black one male and one female. The next that they'll hear from me is through my attorney, and I will be sending a very strongly worded letter to their corporate office to the attention of Trevor Haynes - their CEO. There's been alot of this racial crap going on around here, and not only are they going to get sued for refusing to serve someone with a valid medical issue that is covered under the ADA, they're going to get sued for racial prejudice too.
I don't know what your medical issue is, nor is it any of my business. I am white and I work for a franchise. We deal with an interesting cast of characters. Many of us work alone. I have R.A. and emphysema. I wear a mask the entirety of a six hour shift. Unless you are autistic,hooked up to oxygen, cerebral palsy, or epileptic, suck it up Skippy. Perhaps you could try the online options for contactless delivery.
Worst place I've ever been in .rude assholes. Never again and I've spent a lot of money there fuck u
Dude, wearing a mask doesn't affect your breathing. Thats been scientifically proven. Subway is in the right in this situation. Im pretty sure the CEO of Subway does not care about your attorney.
DEAR SIR ,PLEASES STOP YOUR LAST TV COMMERCE, UNLESS YOU WANTED IT TO BE A GAY ONE DONT GET ME WRONG IF SOMEONE IS GAY GREAT FOR THEM ,BUT I THINK A SEXUL DESIRE SHOULD BE PRIVATE ,NO ONE NEED TO TELL THE WORLD ;IM GAY OR IM STRAIGHT BUT A MAN SAYING THIS SONGS FOR YOU AND SAYING A MANS NAME THEN SINGING A SONG TO ANOTHER MAN OFFENDS ME AS LONG AS THIS COMMERCE IS RUNNING MY FAMILY WILL NOT ORDER FOOD BY YOU ....TRY TO REMBEMER THAT YOU ARE A FAMILY FOOD PLACES
WORSE CUSTOMER SERVICE EVER SUBWAY OR SHOULD I RESTATE THAT MANY SUBWAY HAVE TRULY CHANGED THERE ATTITUDE OVER THE YEARS ANYWAY, TODAY ON AUGUST 2ND 2020 AT AROUND 6:17 PM I WANTED TO TRY OUT A FOOT LONG DUE TO THE MANY TV ADS I KEEP SEEING SO TODAY WAS GOING TO BE THE DAY I GET ME AND MY DAUGHTER ONE . ANY WAY I WALK INSIDE THE PREP WORKER WAS DOING SOME CLEANING I GUESS ANY WAY I NOTICE THERE WASN'T A SIGN ANY WERE ABOUT THE FOOTLONG DEAL SO I ASKED THE WORKER,.AND SHE TELLS ME OH THIS LOCATION DOESN'T HAVE THAT DEAL AND I ASKED HER WHY? BECAUSE THE TV AD DIDN'T SAY NO PARTICULAR LOCATION.THEN SHE SAY OH THAT'S BECAUSE WE WAS TELL OPEN DOING THE CITY LOCK DOWN. THAT DEAL IS FOR THE SUBWAY;S THAT NEEDS TO MAKE MONEY. I JUST LOOKED AT HER AND SAID YOU KNOW THAT DON'T, MAKE SINCE I GUESS SHE THOUGHT, OUR CONVERSATION WAS,. THE END OF JUST TELL ME ANYTHING AND THAT'S IT, NOT FROM ME BOO IT GOES WAY DEEPER THEN SHE THINKS.
I got the same excuse at my subway in NC last week. I emailed customer service and got no reply
Your commercial has your employee wearing a mask, but the customer is not. Is your target group the non mask wearers?
Subway has been on the decline for many years. I work for a franchise in a mandatory mask mandate city. Even though Subway has mask mandatory signs posted on the store window, consumers still want to challenge the mandate. The conundrum is; the city mayor does not impose penalty on those who refuse to wear masks. However, the business risks a shutdown and a fine for not enforcing policy. Customers who oppose masks want to argue, threaten, and get down right stupid. Subway corporation should be ashamed. Subway needs to take a public platform and REQUIRE mandatory masks nationwide/worldwide.
The Subway store in Kenyon is a joke... It has been for many years. The owner is a complete a$$@!*%#. A friend of mine worked there and he made her feel worthless and unappreciated. His employees have been known to screw around and make fun of customers and he does nothing. It's filthy in there, and friends have overheard management employees tell others to not waste time cleaning the pop nozzles. YUCK!! I've heard there is new management there but I won't go and look for improvements....not after today. I saw the owner throw something in either the garbage or recycling and on his way back there was an older lady who looked like she have had trouble walking heading for the front door. Instead of holding the door for her, he opened the door just wide enough for him to sneak through and then let the door close behind him.!! Are you kidding me? What a jackass!! THAT is what represents Subway??? Would you want to patronize someone who is that rude to the people who make his living?? Think about it....
Subway needs to have their people wear masks!!!!!
I want a $5 Subway sandwich that is the length of my shoulders as the girl shows in your $5 foot long Subway commercial. .Otherwise , you are guilty of false advertising. Either you start offering 2.5 foot long Subways for $5 or reshoot the commercial with her hands only 1 foot apart.
This subway truck stop is dirty at Hudson Colorado and I work here ugh
Can't seem to get credit for my receipts; have tried and tried.
This has been so frustrating. Keep entering all info and getting nothing.
My subway app charged to 2 subs I did not order or receive. No on to talk to. No resolution
Terrible when you can't use promotion they text you in the town you live in. What good is that?
Forget wasting your time going there. They have decided yo get rid of their signature club sandwich. Eliminating roast beef and putting bacon instead. Totally hideous. 40 year customer will never waste money buying for family again. Excellent job figuring out how to drive a thriving business bankrupt. .
I have been eating at Subway for years and today was my best sandwich ever.Hats off to Laurie at North Canton Ohio location delicious my best foot long ever
Fuck you Subway customer service
No Subway in the entire Chicago will honor the $5 footlong and claim the promotion is over. Why is that??? I have seen multiple comments from different cities saying the same! Advertising this and not honoring is doing you a great deal of customer dissatisfaction!
Marshall , Illinois location needs gutter repair @ drive-through window. i couldn't have gotten wetter if a pitcher of water thrown on my left side . Yes, it was raining hard but the leaking gutter overhead was the HUGE PROBLEM. the inside of my drivers door housing all electric controls windows, power seats, mirrors , etc got soaked & yes, I was putting up window betwern transactions. . NOT COOL TOWARDS CUSTOMERS !
Why is Subway no longer offering the Subway Club? Literally the only reason I went there. Loyal customer for over thirty years no longer. Your menu has decreased and has NOTHING worth going there for.