Information, reviews and public commentary for US companies

 

Subway

Rating
1.135762
Web
www.subway.com
Address
325 Bic Drive
Milford, CT
06460
Phone
(203) 877-4281
Twitter IDs
@SUBWAY
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Francine - 4 h 14 m ago

Every time I go to Subway that Nicole girl sitting down with it and never do anything and then when I walk in there she doesn't wash your hands. Supposedly they're out of everything they didn't have any more steak. And all the tables are never clean when she's there and some reason they're out of Coke and dr. Pepper. And she's the daughters manager. Shame

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A old fart - 4 h 21 m ago

One day I walked into the subway in Blairsville Georgia. And Nicole was making a pretzel for herself and I asked her if they had any more pretzels and they said they just ran out. So I walked out. That happens often . They're always a lot of flies and bugs in there as well I barely want to go to Walmart cuz they don't want to pay for the air conditioning either. Think about going to Ingles more often even though they are more expensive least have air conditioning.

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Andy - 7 h 15 m ago

The subway in Blairsville Georgia that's in the Walmart is the worst subway ever they always smell like cigarettes and never wash their hands and the manager's daughter does not care I've seen her pick my nose and make my sandwich. And sometimes there's a screaming baby behind the line for some reason I don't understand plus a lot of people say that a change that baby on the prep table

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chuck - 1 d 35 m ago

1

the last two days i've gone to different subways to get a meatball sandwich. both stores were out of meatballs. this is happening 1 out of every 2 times i go to a subway, confirming that subway is the worst-run franchise in the country. until the last two times i've gotten something else; no more. if it happens one more time subway can close up for all i care. i'll not aggravate myself again.

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Kenneth C. Jones - 31 d 9 h ago

5

I frequently stop at Subways while traveling by car. The quick service, healthy food, and many locations are a real plus for me, an insulin dependent diabetic.. On a recent trip from Champaign/Urbana, IL to Santa Fe, NM, I stopped southwest of Wichita, KS at Store No. 17706. I was greeted very warmly and sincerely the moment I entered the store by a young woman whose name I later learned is Gretchen. In all the literally hundreds of times I've eaten at Subways, I've NEVER encountered ANYONE as efficient, knowledgeable of the menu, and helpful to both customers AND other employees as Gretchen. It was the noon hour rush, and, while making sandwiches, seeing that diminished foods were restocked, training a new employee, and welcoming customers as they came in (AND acknowledging every customer as they left, wishing them a great day and a request that they "please come again!"), she never missed a beat! On my way back from Santa Fe, I made a point of stopping at that same Subway. Once again I encountered the remarkable Gretchen. Please be aware that I do not personally know the young lady. For all I know she may be the manager of that particular Subwayif not, she should be. I have hired and supervised a good many young people in my long career, some quite competent, but none more so than Gretchen. I've been retired for many years, but if I were still looking for outstanding people to hire, I would have offered her a job on the spot! If you should need someone to travel around and train new hires, this woman would be phenomenal. At the very least, give her a raise!

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Rhonda - 2 d 8 h ago

5

Yea ... For Optimism and saying something Nice! And don't you wonder... Really How Hard is it? Working? Having a kind demeanor toward the company you work for (whom hired you!), as well as toward the patrons/customer/fellow Human! :) R

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Larry - 51 d ago

I am a parent of a 16 year old who routinely closes the restaurant at 9:00. Most nights he is the only employee after 7:00 sometimes the last person leaves at 8:00. Is this normal to only have one scheduled employee to close down the store who happens to be a teenager? I would think 2 employee minimum to close. It becomes a safety issue in my opinion. Omaha NE.

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Kelsey - 47 d 11 h ago

I am not sure about in NE but in TN yes this is normal. I worked at Subway about 8 years ago and was always left to close the store alone. My sister (17) now works at the same subway and is there all day from 2pm-9pm completely alone. While I do not think it is right, it is normal for Subway I think, yes. However (in TN) 16 year olds are not allowed to close the store alone, you have to be 17 or older (unless your son has been working at this location for a while, then they would likely make an acceptation.)

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Anonymous - 47 d 11 h ago

I would not be advertising this information on the internet. It could make it dangerous for all Subway employees that are closing stores alone.

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N/A - 29 d 4 h ago

0

We all work alone, the whole day, at our store. I've been robbed once, doing it. We open at 6am and close at 1am. Hollywood FL.

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Rhonda - 2 d 8 h ago

5

Right! R

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Rhonda - 2 d 8 h ago

5

Then "he" should speak to his manager. And maybe your not getting the full story; image still living with you AND Not Working!? R

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Mari - 38 d ago

0

Had a complaint on sandwich but must register and log in to tell them.

Ordered a meatball sub close to closing time. We were told they were sold out and recommended a pizza sub. It was a sauce sandwich with a couple pieces of pepperoni and maybe some cheese. It was slimy and disgusting. Every time we try to get a meatball sub, they are out. Well, anyone knows that cleaning up the meatball kettle is tough and messy to clean so that of course will be done early to assure all employees get out close to closing time. When certain hours are posted, we expect to get the product up until that time. What ever happened to customer service?? Subway used to be a top quality and top customer service establishment. No longer.... Maybe some other company will come along and fill that position

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Chanel - 33 d 8 h ago

Subway I work at won't pay you past 30 minutes after closing. Although there's tons of work to do, plus you work by yourself. One employee in other words. And people would come a minute before closing and order five sandwiches but we won't get paid past 10:30. It takes a couple of hours to close.

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Rhonda - 2 d 8 h ago

5

Maybe you need to get in a di different line of work! Clean, organize as you go.... Sasa... R

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Anonymous - 24 d 50 m ago

Why do you have to keep going just before they close to get a item that you know won't be available because they are cleaning and want to go home on time like any one working. You could not be lazy and call the store earlier place a order for the time you will arrive at the store.

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Jennifer L Cox - 20 d 10 h ago

2

I would like to see all subways offer gluten free bread for us who wat gluten free it would bring more business to offer gluten free bread and make sure it's not cross contaminated. Have it's own oven as well to minimize risk.

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Rhonda - 2 d 9 h ago

5

Don't they? Ate you sure? It's Subway! R

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Barbara Kulwicki - 20 d ago

I was an avid Subway fan before I read an article in the Las Vegas Sun newspaper how you treat your franchisees. This behavior is wrong, unethical, and immoral. I will never step foot into another Subway and will tell friends and family how franchisees are cheated out of their investment.

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Rhonda - 2 d 9 h ago

5

Huh? I worked as a manager at Subway ... > THEY WERE/ARE THE BEST; and there Subs are the BEST! R

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Stella C - 16 d 4 h ago

0

Very disappointed. I placed an order on Wednesday July 3, 2019 got July 6. 2019 pickup by one of our employees .. Our employees goes to the location of 500 wat Ben White Blue in Austin, Tex for pick up at 11:30 . And was told that they didn't have any order for that and made no effort to call the on line or supervisor to see why our order was done .. They just simply said NOPE and turn the other way . Ignoring our co worker when he said he had the order and of in full . They just simply went about their business .. So they called me at home saying there was no order .. I called the location and she said she didn't have an order for us and I asked her I placed this order on Wednesday and paid in full and I want you to call your supervisor and find my order now . She asked me to call her back in 10 minutes . During that time I I was on the other line with Corporate when she was calling me back on the other line . I answered her call and she said they found the order and she was going to need about 30 to 45 minutes to get this done .. Mind you this was a 11:30 pickup now we are looking at 12:45 on top of 30 to 45 minute wait .. I work at dealership and these guys are not able to go to lunch at any time. So now they have to wait almost 3 hours for your company mistake .. .. This is unacceptable. Your employees at the store need to check into the situation instead of ignore . Make the calls to find out why and what happen .. Just unacceptable the way this was handle this situation by the store manager and co workers .. todays date 07/06/2019 ..

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Rhonda - 2 d 9 h ago

5

Maybe IT WAS YOUR EMPLOYEE!? Did this ever cross your mind? What would Subway gain? (is your employee still there?) Subway and their employees ARE GREAT! Maybe it's you!? R

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Jerry Little - 13 d 12 h ago

0

I'm glad u guys hire dope heads to work for you like ashley adkins selling dope out of her house and I'm never eating at subway again.

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Anonymous - 13 d 12 h ago

Should dope heads drive school buses, work at daycares or doctors offices? I think Subway is a fitting line of work for them.

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I - 2 d 9 h ago

5

Wow! You're probably always Right,...- huh!? Wrong! Horrible Human! R

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Rhonda - 2 d 9 h ago

5

People that point fingers are usually the Guilty one! Like "In & Out" employees,... > OBVIOUSLY DON'T DO/DON'T USE DRUGS! Name caller! Subway is the Best, as well as their Very attentive employees! R

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