Information, reviews and public commentary for US companies

 

Taco Bell Corp.

Rating
0.812947
Web
http://www.tacobell.com
Address
1 Glen Bell Way
Irvine, CA
92618
Contact
Greg Creed
Role
President
Phone
(949) 863-4500
Fax
(949) 863-2252
Employees
175,000
Twitter IDs
@TacoBell
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Sandy - 10 h 16 m ago

0

We visited your in American Fork (633 S 500 E) today at 1:00-1:10 as we finally got to the window to get our food at 1:32, my husband politely asked to see the manager. She came to the window and he said, it's taken 30 minutes to get to this point, are you aware of this. She shouted at him rudely saying I'm sorry we are short staffed, and there's nothing I can do about it I don't have the authority to hire people. He then said, I'm right here you don't need to yell. At that she got even louder and ruder - we asked who her manager was, she yelled I'm the manager here, he said, no who's your boss? He then said this isn't going anywhere, just give me my food. To which she walked away and then came back and said she had talked to her regional manager and we are not welcome to this establishment again... really, really??? They take forever to get food and are so rude and then ban us... I'm hoping this to what your training your managers to do... had she been just a bit humble and apologetic- we would have understood. Maybe because she is such a bear, is the reason you can't keep employees... just a thought.

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Diane - 1 d 13 h ago

0

We have had issues with the Taco Bell on Homestead in Santa Clara for quite some time. It's ALWAYS the cooks. We ordered 5 spicy tostada's with no tomatoes and no red sauce, and the chipotle sauce on the side. Before we had the chipotle on them, but they always put NO sauce, so we thought we'd make it easier......NO they all had the red sauce, but the chipotle was on the side. The receipt said exactly what we ordered. I have complained about this for a long time, and the ONLY reason we go to this one is because it's right down the street from us, otherwise we go to the one on El Camino, and they never have got our order wrong. Please teach the cooks how to read orders or fire them.

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Alexis V. - 2 d 22 h ago

0

The Taco Bell in Laplace, Louisiana is THE WORST. I saw their hiring sign and decided to apply for the Lead Shift position so glad I changed my mind ! I called to speak with the hiring manger and they answer the phone and hung it up almost immediately. Once I called back their line was busy because they took the phone off the hook. WOW! Finally I called back 15 minutes later and a manger answered the phone, I once again ask to speak to the hiring manager. She replied he/she wasn't in. I asked when would they be in? She replied they don't have a schedule they just come and go! THIS IS VERY UNORGANIZED . Taco Bell has to do better ! 10/18/19 Not to mention I was in drive thru for 20 minutes yesterday.

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Brien C Cavitt - 2 d 11 h ago

0

Dear taco bell. I love you guy.butI've gotten tired of getting my tacos with 90% lettuce. 10/17/19 ,8pm. I ordered 2 spicy potato tacos. All I got was 3 potatoes barely any cheese and a whole hand full of lettuce.

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Jackie willms - 2 d 13 h ago

5

Came to the Taco Bell on Washington in Racine wi. In the morning when we come the service is not the greatest. But tonight our experience was phenomenal. Not because of the food but the customer service was amazing. The girl at the counter beyond friendly even checking on us during our meal. And the young man go I think was a manager amazing to. Thank you for stepping up your night shift. Now let's work on 1st

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Ashley Smith - 2 d 14 h ago

0

Ordered double chalupa and a Doritos locos taco and it didn't have sour cream and it didn't have cheese on it when u get fresco it doesn't say it's not going to have that on there beyond me why it wouldn't tell me bc it didn't have those two items on there I had to ask for my money back which was a big deal I guess bc manager got a additude like never coming back then she didn't give me all of it back not happy wit taco Bell at all will be looking into this more about the money it was 389 plus tax and she gave me 379 no tax so very much not happy I'll b spending my money else where for sure

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Concerned - 2 d 16 h ago

0

1488 location in magnolia texas is a HORRIBLE place to work. The managment team there are racist against white people. The head manager feels the need to cheat the company by writing reviews in place of the customer to make herself look good. She is constantly yelling at her staff in front of customers and don't get me started on bullying and harrassment.

Even new employees to this store, note caucasian, treat co-workers like they are in charge and don't have to work because they are of the ethnic background of the head manager. I am really surprised that no one has filed a lawsuit against this taco bell yet or maybe they have!

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Texican 2877 - 3 d ago

Does anyone from Taco Bell read these posts? I have been trying to find a way to reach out to Taco Bell and request a store in Nolanville TX. I called in one place and they forwarded me to a complaint department, which did no good. They said go to Taco Bell . Com and I could find a way to contact them there. I went there and could not find a link for contacting them. I googled it and found this forum. We currebtly have a new taquria trying to come in, but will be serving liquor and have a bar. There are a lot of us here who will not eat in such a place.

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Angry Parent - 3 d 11 h ago

I want to know if regional and general managers are trained to demean employees. In what world is it acceptable for managers to tell employees who are working that they are lazy and slow as a way to "motivate" them??

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Chris - 3 d 14 h ago

1

Went to Taco Bell on Charlotte pike Nashville tn and I seen they had the promo to win Xbox x when ya get a box well seem this location is keeping the boxes and not giving to customers. It's stealing from the customers.

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Anonymous - 3 d 14 h ago

I had purchased. A toasted cud chips with tacos

Store. 026530. Troy ny

Order. 394611.

I was so sick in the middle of the morning.

I thought I would have to call 911.

Then..I seen there was a recall..was this store checked???

If so..I need some kind of proof.

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April - 3 d 20 h ago

0

Taco Bell in alma Michigan is a joke they are rude and very disrespectful they serve food that fell on the floor they are rude to their new staff when they are supposed to be training them the guy manager. On first shift swears at the female staff is very rude to them and has an attitude with the customers if they change their order the managers act like children they jump around the bathroom is always dirty the tables never get washed hardly ever the staff kicks food under the counters and table instead of bending down and picking it up they are so lazy this place use to be great and now has went way down hill in the past 6 months to a year you need to fire the managers and get new ones

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Shame on You Taco Bell - 11 d 20 h ago

0

I tried to find a way to contact corporate privately however that seems to be impossible, I guess this is how you want to be notified. Your service is terrible!!! I just visited the Greenville, SC Taco Bell on Wade Hampton Blvd. at 1pm on a Tuesday. There were at least 4 employees "working" at least they had on a uniform and were behind the counter. Every person that came in the front door with money in hand was ignored. Most ended up using the "self serve order device" or leaving the store. Every table was filthy, if your not taking our order at least clean the restaurant. Had to wait for our cups to be handed out. 1 employee even walked past us, did not even acknowledge people were at the counter, talking on her cell phone. It is common courtesy to acknowledge people and if in uniform, to ask if they have been helped or offer to help. I was appalled at the total lack of human skills and definitely zero customer service. This goes all the way to corporate, with zero way to contact you. I run a business and want to know if ever a customer of mine is treated his way. I spend way too much money to have even 1 customer disappointed or run off because someone I am paying treats them poorly. Taco Bell, you really need to take the time to care or you will be shutting your doors soon. Don't think you are too big to fail, look around, there is a restaurant on every corner and many big players have failed for this very reason. Clean the restaurant, treat your customers like they are appreciated & pay your bills because they do.

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Kiss my ass - 10 d 14 h ago

0

The same happened to me in staugustine FL at 312 and us 1 I would not be sad if taco Bell went out of business. They need to cause they suck. They dont care about there customers what so ever..... Go to Moe's or Chipotle.

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Anonymous - 5 d ago

hi you gayyy

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replying to shame on you taco bell - 4 d ago

thats one taco bell, you cant shame the whole company for 4 employees.

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Pissed off patty - 5 d ago

0

The Taco Bell at 18885 NW 2nd Ave smells just like shit ! I am disappointed every day for the last two weeks I been there and the problem is worse n worse. I can't stomach it and will be telling everyone NOT TO EAT THERE !!!!

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replying to pissed off patty - 4 d ago

i agree with you, pissed off patty!

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Brandy - 8 d 20 h ago

0

Taco Bell in Milan TN is bad. Something needs to be done

Flagged for review. 
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replying to brandy - 4 d ago

explain what is bad

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Susy - 9 d ago

0

DISCRIMINATION: I am a disabled person. I know the ADA LAW about using a service animal. On Sunday 10/6/19 about 7:30 to 8:30 I was denied to enter with my Service Animal to a Taco Bell restaurant in 11624 124th Ave NE, Kirkland, WA 98034 because my dog did not wear a vest that shows that my dog is a Service Dog, the cashier asks me for proof papers, I tried to explain them about the ADA rights and them didn't let me express myself and ask me to leave the restaurant and one customer approaches to me telling me that customers don't like being in a restaurant with a dog inside. I asked for the manager and he comes to me and without let me talk he insist that I have to go out of the restaurant. THIS IS A TOTALLY DISCRIMINATION.

Flagged for review. 
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replying to susy - 4 d ago

how can you type this if you're disabled, and you shouldn't be going inside a taco bell if you are disabled, have someone bring you the food

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Concerned Citizen in Delray Beach, Florida - 5 d 13 h ago

3

I have noticed minors (employees under 18 years of age) working past 11pm on school nights at 5070 West Atlantic Ave in Delray Beach. I can't believe Taco Bell allows this as Florida Child Labor Laws state that when public school is in session, minors 16 & 17 may not work before 6:30 a.m. or after 11 p.m. or for more than 8 hours per day, when school is scheduled the following day, nor during the hours that school is in session. These hour limitations do not apply on non-school days when a school day does not follow, during non-school weeks, and during summer vacation.

It seems that the manager of the store is opening Taco Bell up to fines, etc from the State of Florida Department of Business and Professional Regulation. I would assume in todays world that the hours these minors are working are electronically filed and difficult to hide if DBPR were to start looking into this.

It may be worth looking into by Taco Bell's Corporate Office!

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Ally urch - 5 d 15 h ago

0

Menasha taco bell messed up my order and I called them after I saw what was wrong i told the person on the phone what was wrong with my order and she told me to wait for a minute so she could get the manager and I stayed on the phone and when the manager answered I told him what was wrong with my order and that i was there not even 10 minutes ago so he went to check the orders from 10 minutes ago and found my order then told me that the fiesta potato did not have have a note that there was not suppose to be cheese and then I told him that was not how I ordered it the manager said that he cannot do anything about it. So I gave the phone to my mom and he started to talk to her very rude so she asked him if they could send out anything for the inconvenience and he told her no I have been here for 3 years and I know what I am doing so we told him that they are losing 4 customers.And on top of that they show the cherry sunset on their board and are still advertising it. But they told me that it is discontinued. Then if it is discontinued then why don't you take it off the board ro put on the board that it is discontinued. Very UNHAPPY.

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Donna M Coles - 7 d 10 h ago

1

I love Taco Bell but why does ours charge .99 more for the 5.00 box? I feel like I'm being ripped off. It's on county rd. 64, Big Flats, NY.

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