Information, reviews and public commentary for US companies

 

Taco Bell Corp.

Rating
0.909091
Web
http://www.tacobell.com
Address
1 Glen Bell Way
Irvine, CA
92618
Contact
Greg Creed
Role
President
Phone
(949) 863-4500
Fax
(949) 863-2252
Employees
175,000
Twitter IDs
@TacoBell
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Spike Swendra - 2 d ago

0

This email was sent on 2/19/17 and again today 2/23/17 and still no response from Taco Bell. If you live in Minneapolis, Minnesota DO NOT go to store #002384: 1540 Stinson Blvd Ne Minneapolis.

I had gone through the drive thru with my wife on the way home from a long day. To start the young lady on the drive thru speaker could not get the order straight, at this point as I am trying to explain to her what I wanted she became very rude. Even when we pulled up we were greeted with "can I help you" no good evening, hello or anything friendly or polite, nothing but rudeness. As she finally gets the order correct we go to the window where the young lady opens the window, merely says to us in a barking fashion "$14.49". Again no "hello" no "hi" no nothing, she then hands me my card back and slams the window closed. She then flings the widow open hands me a smashed bag and say " here" and slams the widow closed again. Okay now we get home, the food was not even wrapped up, topping all over the bottom of the bag, no sauce, fork, napkins in the bag at all, And yes I ordered something that needs a fork and asked for sauce.

The cashier name on my ticket is: Zulianna (FYI the lip piercing is disgusting and very non professional). No idea who the one with the actual head set on was and she was not wearing a name tag. Order # 329639, I expect something to be done about this.

This was horrible customer service, and for a company to not reply is complete b.s

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Previously loyal customer - 2 d 13 h ago

0

My son had a bad case of bad food with Taco Bell. Instead of the being offered a reimbursement of money and doctor bills, I was instructed to file a complaint form with the Regional Office. Surprisingly, I was told that because we could not produce a stool sample of the horrible incident, although documented by his pediatrician that it was more likely than not food poisoning and that it would have to run it's course, we told that our claim would be dismissed after several months of submitting requested documentation (which supposedly was loss within the electronic system). My poor son lost over 10 pounds and could not hold any food down for several weeks. His doctor instructed him to drink Gatorade, Ginger Ale, Water and crackers!!!

We are truly disappointed that Taco Bell did not even offer to reimburse us for my son's food and bad experience of eating bad food. We have never experience such disrespect and poor customer service such as this unfortunate but troubling incident with Taco Bell. I am appalled at the lack of remorse of the Taco Bell restaurant because they felt that the doctor's report was not sufficient. They did not care that the Taco Bell food was the only thing that my son had eaten that day. So, it was definitely the food from that Taco Bell restaurant. I cannot believe that such a prominent restaurant as Taco Bell would treat a loyal customer with such disrespect as they did. He is only a kid!!!

We have never been so disrespected in our life!!! The illness that my son endured due to eating bad food will never be forgotten. Especially, the lack of accountability by the Taco Bell restaurant.

You have truly lost a previously faithful customer!!!

Sincerely,

Unhappy Customer

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John camble - 6 d 11 h ago

Jo

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Travis - 7 d 10 h ago

Just went to the Hartford,WI Taco Bell, Service was horrible people were waiting inside restaurant for at least 1/2 hr. to get their food. Myself and many others asked for our $ to be refunded. They did and apologized. Definitely won't go back, 0 stars out of 5

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Shari Knight - 7 d 16 h ago

0

I was at the Tacobell on Wadhams in Kimball this morning and I am more than disappointed...and this isn't the first time, but it most likely will be my last! I place an order, and one of the items i ordered was a crunch wrap supreme (lite on lettuce) well, let me tell you, this crunch wrap maybe had 2 tblsp of meat on it, it was all lettuce! and let me say that it was just disgusting! Now, being a long time customer of TacoBell, I have purchased this item at numerous locations, and they were all great with meat. I have visited the Wadhams location other times and have encountered the same thing...tacos and other items with little to no meat...not like at other Tacobell's. It is under my assumption that this location is robbing customers of properly prepared food and serving items with little meat deliberatley to save money. This is making Tacobell look bad and I for one am considering not buying from Tacobell ever again. You know we were more than excited to see a Tacobell be built so close to home...but boy what a disappointment this location is!

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Anonymous - 13 d 5 h ago

Look in to having drug test done at the tarpon springs store me an my wife seen them deal drugs out of the store an the manager does nothing lookablikevall jail workers work at that tacobbell plus they was drinkin on the job one more. Seen them

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Thebadbigbadwolf@aol.com - 10 d 15 h ago

1

You should havebbclled police

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Kristyn - 14 d 9 h ago

0

The Taco BELL at 2309 Hanover pike in hampstead md should be looked at and have some staffing change!! Every time we go there, they are so slow, and the food is ALWAYS wrong. Tonight I went inside, where no one was at the counter. No one ever acknowledged that a customer ever came in. And now I am thankful for that. I watched over the counter as an employee was spreading sour cream inside a hard shell taco shell.... WITH HER BARE FINGER. No glove, no spoon... BARE FINGER !! It was a horrific sight to see. LORD knows what else they are doing back there. I turned around and left. Not that it mattered as I dont think they were ever going to wait on me anyway. Aside from that the place is very dirty looking and they are very unprofessional. Something needs to be done.

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christina cranfill - 18 d 19 h ago

seeking my w-2s

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Marie - 21 d 14 h ago

0

Had a very horrible experience at 11007 Dale Mabry Tampa FL 33618. I just got off from work and was so hungry and thought of Taco Bell. The line was short with only one car...I was so lucky because it was 3:00 traffic. I pulled up to the speaker and the lady was having a conversation with her employees about her phone and using bad language while on the speaker and she said may I help you and I said wait one moment please. When I decided what I wanted which was a Chilli cheese burrito w/sour cream the lady in the drive thru says " What? What is that? We don't sell those!" And I said I use to get them from here last year and she says "They haven't since I been working here!!!!"(in a rude voice). Then she starts talking to her employees again while on the speaker.They acted as if I wasn't even there to order :( so I left. I looked up their telephone number to see where the manager was and a woman picked up the phone and answer very rudely and speaks as if she is not at work... Unprofessional!!!! It's so bad I can't even imagine going back with the same ghetto people working there. Where is the professionalism? It's not there at all. OMG somebody needs to fix that location. What if they get put on social media acting like this in front of the world. It's that bad guys. Have a good day

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Kingdomchild - 19 d 14 h ago

4

Hi Marie: May I ask what is it that you are trying to get accomplished from AARP in regards to your issue that you had with the Taco brand in Tampa? How do you feel that AARP should help you.

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Ashley wright - 21 d 11 h ago

0

Sir, I just came through the drive threw and my order was wrong.. After I got home all the way in Irvington from visiting your toco Bell in Theodore Alabama the manager was really rude after remaking the tocos she slammed them down on the counter. I walked out then returned to receive my money back all employees the cashier and the manager told me they could not give out names so I took a picture of them both then they told me the number was on the back of the recite wich I call the store number while I was in there . the lady answered the phone and I waited for eleven mins on hold the she hung up on me . then I called back and she told me to follow yall on www.tellthebell.com . so I googled the corporate office then received this website. Please call me back I've never been so rude to in a place of business. My number is 251 586-4717. My name is Ashley wright.

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Not A Happy Customer - 55 d 16 h ago

0

How do I get ahold of corporate email? I tried to do a survey so I can get free cinnamon twist for my son and the manager told me I can only do it once a week. I've never done one and the manager was SO rude and embarrassed me in front of everyone. This taco bell in surprise az has no customer service at all and she wouldn't even give me her name!!!

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Anonymous - 73 d 15 h ago

0

no ral meat

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nanda_coosta - 4 y 188 d ago

5 years without a taco from @TacoBell . LIFE HAS NO MEANING

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Can'tLifeWithoutATaco123 - 73 d 15 h ago

5

YES!!!!

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JaylinMar - 4 y 188 d ago

RT @JustinNFJK: Everyone tweet @tacobell and tell them to follow @lindsowesto and I hahahaha

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stroscheinra - 4 y 188 d ago

@TacoBell new cantina bowls. #delicious

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_Bilal - 4 y 188 d ago

RT @Floptina_Legend: Promo for this era is unlikely as i will be busy with my many ventures in television, but look for me at @tacobell

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nanda_coosta - 4 y 188 d ago

Hey @TacoBell ... You guys should REALLY open some TacoBells' here in Brazil. Full sucess!

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w3areunbroken - 4 y 188 d ago

Time to curl up into a ball and die because of @TacoBell

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T_Heard - 4 y 188 d ago

@DHallDbacks @longballgirl @dbacks hopefully @TacoBell will agree and let it happen!!

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GatorGangSmith - 4 y 188 d ago

I swear I could eat TacoBell everyday. Anytime of the day, I'd eat it. Yum. Time to eat. #locotaco #tacobell #somuchfood @TacoBell

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itslilisolis - 4 y 188 d ago

@TacoBell I really do love you and wish I could have you everyday but y'all don't deliver #sadtweet

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