Information, reviews and public commentary for US companies

 

Taco Bell Corp.

Rating
0.809744
Web
http://www.tacobell.com
Address
1 Glen Bell Way
Irvine, CA
92618
Contact
Greg Creed
Role
President
Phone
(949) 863-4500
Fax
(949) 863-2252
Employees
175,000
Twitter IDs
@TacoBell
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Anonymous - 1 h ago

Iam verry unhappy you guys keep taking nacho fries away that is the only thing i eat from there please bring them back for good please .

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My name didn't matter when they refused service - 1 d ago

0

So I waited 30 mins to get food for me and my children in the drive thru, I stated very clearly how I wanted my food, she read the order back to me correctly, after I finally get home, my son brings his food to me and says it's wrong, so beings that its late, I checked online for the hours to make sure they were still open. Hours were 7am to 12am, so since it was 11pm, I knew I had time to drive 5 mins back up the road to get them to make it correctly, well taco bell was closed, I was refused service, they would not re make my food, nor would they give me a refund stating it's too late. The lady was extremely nice to be but her manager was very rude and had the biggest attitude. Worst service ever!!!!!!

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Vickie - 1 d ago

1

How pathetic!! Waited in line for 10 minutes of my lunch half hour to be told no more Nacho Fies...Greenbriar prky Virginia va stinks. The. Cashier laughed at me when I was as upset.. rude miserable servixe

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Quiana - 1 d 5 h ago

Today I got a grilled loaded cheesy potato and it wasn't loaded at all. I had mostly tortilla then in anything. It was gross, cold, and soggy. It seemed like they gave me someone's messed up order instead of making a new burrito. I was highly disappointed. This happened at two different locations in Sacramento.

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Joshua Busch - 1 d 20 h ago

3

I hate to do this because I currently work at a bar/restaurant and also have been in the industry for over twenty years. I frequent this location on Naperville/Plainfield road on my way home late night and recently they have closed early without any notice or they answer the drive-thru and say closed be caused of being understaffed. I get it, everyone wants to get out, but at every restaurant/ bar I have worked at. If we advertise we close at a certain time we stay open till then. I don't think a negative review on Yelp or Naperville social Forums is necessary but if a change isn't made I will speak negatively about this location

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Silvia331@icloud.com - 2 d ago

0

I visited Taco Bell today on Contra Costa Blvd, in Pleasant Hill, Ca. I order food for myself and mom at least twice every two weeks. I usually order during lunch hours, before 2 PM ( PST) and take out food I always good and reliable.

Today, I went at about 5 PM. Ordered a Mexican Pizza ; add lettuce and light meat, and a bean burrito, they asked if I wanted onions, I said, " yes." What I got was a Mexican pizza that was so soggy, obviously not freshly made and the middle filled with soooooo much meat that it was heavy. Also, the bean burrito was filled with so many onions that I thought they may have given me a whole onion. My mom is in a nursing home and skipped her dinner there to have Taco Bell, she loves it. I am so very angry, as I felt that this was either a practical joke or something personal. It is a shame that they did this, my mom was still hungry and was really disappointed; as am I, I do not appreciate this joke. I look forward to my visit with my mom and these jokers decided it would be funny to give me 100 times the opposite of what I ordered.

I hope that you talk to them and make your employees understand that people's orders are not jokes!!!

I am not happy about is !!!

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Catfriendly - 7 d 13 h ago

0

Taco Bell has always been one of my favorite fast food places. I will no longer go there since you maxed out your contribution to Trump. I cannot support a company that supports family separation. You should be ashamed.

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Taco Bell Corporate Response - 7 d 12 h ago

Thank you very much for leaving. We're way too busy anyway.

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Kelly - 2 d ago

0

You guy's are something else! Out of all the horrible complaints this is the only one you reply to and your answer is good riddance! No wonder your employees are rude. Example by leader ship I guess.

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Just saying - 2 d ago

That's not really them.

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Stephanie S. - 19 d 18 m ago

0

The harrisburg pike store in columbus, OH has horrible service and product. This is the 5th or 6th time having massive problems with this location, I'll be posting on many social media platforms about how taco bell as a company handles it's customer complaints considering everytime I've had an issue here, when I try to contact corporate Nothing seems to be done about it.

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Ben - 18 d 16 h ago

0

Columbus, OH. is a dirty ghetto.

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The 1 that fucked Kathy in the kitchen - 14 d ago

Yup fuck taco bell dont support them they dont give a damm f... Bout customers i even sent them a message how i even had sex with an employee in taco bell office and kitchen they didnt care

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Kelly lewis - 2 d 1 h ago

0

I'm right there with you sweetie! Not only am I plastering my terrible experience, I'm sharing all these others as well. Taco bell obviously doesn't care about their customers!

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CARISA - 11 d 8 h ago

0

I FOUND A CANDY WRAPPER IN MY HARD TACO, IT WAS MIXED IN WITH THE MEAT. I CALLED AN SPOKE TO A FEMALE WHO SAID SHE WAS THE MANAGER, SHE HAD NO EMPATHY AND TOOK MY CONCERN LIGHTLY. I SENT AN EMAIL WITH A PICTURE TO THE STORE EMAIL, I WAS REFUSED A REFUND FOR MY FOOD UNLESS I CAME TO SHOW PICTURES IN PERSON WITH THE TACO. I ALSO CALLED CORPORATE ABOUT THE EXPERIENCE AS IT IS A HEALTH/SAFETY VIOLATION. I NEVER GOT A CALL BACK ABOUT THE CANDY WRAPPER. IT WAS THE SAME WRAPPER AS THE CINNAMON CANDIES GIVEN AT TACO BELL. IF EMPLOYEES WILL THROW A CANDY WRAPPER IN HOT MEAT SAUCE AND MANAGEMENT DOES NOT SEEM TO BE CONCERNED, I WONDER WHAT ELSE PEOPLE ARE EATING THAT NO ONE CARES TO LOOK IN TO?!??!?

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Kelly lewis - 2 d 5 m ago

0

Please call the health department on them. You're not going to get anywhere here.

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You no who I am - 2 d 9 h ago

I worked at taco bell for 2yrs in Tucson az...a manager lied and said I quit and walked out among other things....I have proof I am not a lier..nobody does a thing thow... I have proof of manager smoking dope and buying dope while at job gets high in taco bell bAthroom..went to cat the regional manager..with proof she blew me off..taco bell on 22nd and alverwrnon are some ugly folks...John manager is rude to employers and costumers....and dont like you unless you white...Jessica manager young dumb and lazy...

Christina manager smokes dope and lazy lies and rude aswell...Doing the most up in tb....wowww

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not a happy person - 2 d 13 h ago

0

The Taco Bell in Valley Alabama is awful!! Always out of food or drinks!!! Not a good representation for our City!!!!

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Anonymous - 4 d ago

Taco bell waterville maine sucks !!! The manager Jennifer is beyond rude hires junkies who are all drugged up employees who make criminal treats to customers its a shit show totally unprofessional needs be shut down food always cold.

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Anonymous - 4 d 33 m ago

Your customer service sucks! Your cashier didn't listen to my order and I paid 13 dollars for tacos that had nothing but shell,and sour cream(which I did not want) and very very little meat in it

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A concerned customer - 5 d 7 h ago

1

I was at the taco Bell / KFC on 7th North Street for lunch today. The lady that took our order at the counter was a shift trainer and very pleasant to deal with. However, will my daughter and I were there we witnessed and employee who was working the drive-thru being extremely rude to this woman. When we entered the store, it appeared that the trainer had asked the woman at the drive-through to do something and she was talking back very loud and being very rude. We placed our order and while waiting for our food, there was another disruption. I'm not sure what happened, but the woman working at the drive-thru was being loud and rude to the trainer once again. I felt very uncomfortable, especially with my daughter being with me. I work in the service industry, so I understand the frustrations that happened when you are busy. In my opinion, the woman deserved to be terminated or at least written up with some sort of disciplinary action for the way that she spoke tosomeone who appeared to be a supervisor in front of customers. No respect whatsoever. I will not be returning to that store.

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Anonymous - 6 d 10 h ago

Greenbay dont have steak n spicy ranch fries. We went to order twice and nothing. Why advertising it.

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Deb - 7 d ago

0

After reading other reviews I doubt anything will be done. Just went to my local tarco bells and was very disappointed with everything. I usually love your tacos but it's going to be a long time before I go back- the shells were all broken and soggy and there was not much in them- I hope this company gets there business in order and start treating the customers like they should be treated, remember without us you wouldn't be in business and we also pay your paycheck

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Musi-Cali - 7 d 8 h ago

3

Can you confirm or deny that the company is a Trump supporter? Good to know facts instead of possible incorrect twitter info.

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Anonymous - 8 d ago

0

August the 9th I visited Taco Bell on Chambers and I-70. There was a very long line of 8 people waiting for orders around 7:15. I experienced watching the person on the fryer continually scratching his left arm, reaching underneath his apron and either readjusting himself or putting his hands in his pocket nonetheless touching his jeans and frying food. The icing g on the cake, he opened a bag of fries poured them in the basket and smoothed them out with his unchanged gloved hand. He never changed his gloves he never washed his hands. He went around behind what seem like the center island prep where the people worked on the orders grabbed a paper towel and scratched his arm again. He discarded the paper by laying it down at the end of that island. He was asked to switch out his gloves and he proceeded to tell my the customer in a minute. We told him to do it now. This was not acceptable I asked to speak to the manager they said they don't have a manager on duty tonight. I ASKED do you expect a manager to come in? They told me they don't know ? That response came from two employees one was a black man,with glasses and the other was a Spanish woman. They also told me they don't give out the manager's name when I asked nor the phone number. This store continues to disappoint, something needs to be done re:their overall poor customer service. . It looked like a bunch of new slow moving employs with no guidance.

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